designthinkingcoach

[designthinkingcoach]

Coaching Bharat Petroleum SAP Consultants, Business Users, Security on BP Challenges

Coaching Bharat Petroleum SAP Consultants, Business Users, Security on BP Challenges

[designthinkingcoach]

Creating a Customer Centric Culture via Design Thinking

Creating a Customer Centric Culture via Design Thinking

Launching a Car company in a new and a very dynamic market like India especially being mindful of cost and service oriented considerations is very challenging. It comes with cut-throat competition and related struggles of a highly dynamic market. This Automobile Giant had setup a base in India and yet after many years many IT employees in that region don’t seem to understand and recognize a…

[designthinkingcoach]

Designing consumer experience by learning ‘Exercising Empathy’ from mental health specialists.

Designing consumer experience by learning ‘Exercising Empathy’ from mental health specialists.

‘Empathy’, the heart of Design Thinking: “The definition of empathy is the ability to be aware of, understanding of, and sensitive to another person’s feelings and thoughts without having had the same experience. As human-centered designers, we consciously work to understand the experience of our clients and their customers.These insights inspire our designs”  — IDEO According to Hodges and…

[designthinkingcoach]

Coaching NPCI Teams on Customer Payment Dispute Challenges across 5 Products in association with RBI, ICICI, Axis, SBI, HDFC, Union Bank Jan-Mar'20

Coaching NPCI Teams on Customer Payment Dispute Challenges across 5 Products in association with RBI, ICICI, Axis, SBI, HDFC, Union Bank Jan-Mar’20

Bankers, Marketing, Sales, Business Development, Product Managers,Developers, Testers, Architects, Customer Support from different locations across India joined for these working sessions Recently I coached various teams across NPCI along with various banks, a financial org. that’s into digital payments enablement with a consumer base that’s massive, extremely diverse and ever-growing. Now,…

[designthinkingcoach]

Espire Leaders solving the right challenge by consumer centric lens to bringforth what is desirable, feasible and viable.

Espire Leaders solving the right challenge by consumer centric lens to bringforth what is desirable, feasible and viable.

Leaders feedback: Espire Infolabs Director, Rahul Prabhakar “Gauri did a fantastic job of imparting knowledge on Design Thinking.Personally, I learnt a great deal about Empathy, Emerging and Latent Needs of Customers, Journey Maps, Validating Assumptions, User Personas, How Might We Technique, Generating Non Obvious Ideas, Divergent Thinking, etc. This training will be immensely useful for my…

[designthinkingcoach]

JadeGlobal HR and Interns exploring their challenge "HMW effectively communicate virtually with our stakeholders"

JadeGlobal HR and Interns exploring their challenge “HMW effectively communicate virtually with our stakeholders”

Sukanya Patwardhan Vice President Talent Development“Thank you so much for your excellent session on Design Thinking for our HR team and internship batch. You made complex concepts simple in an interactive manner with a real time exercise to solve a problem.(How might we communicate more effectively virtually?).Your examples on how design thinking is used in building products/services using…

[designthinkingcoach]

ATSGreens Real estate HR team exploring their HR challenges - Dec'20

ATSGreens Real estate HR team exploring their HR challenges – Dec’20

Linkedinpost

[designthinkingcoach]

Glenmark Pharmaceutical Global HR team exploring HR challenges with Design Thinking

Glenmark Pharmaceutical Global HR team exploring HR challenges with Design Thinking

Design Thinking in Action

Glenmark HR team

Creating an experience for the pharmaceutical giant Glenmark global HumanResourceteam on exploring designthinking for their HRchallenges via empathy to design people-oriented processes, tools and practices, employee experience to deliver wow customer experience.Curious HR veterans globally from Glenmark collection of businesses from Learningandde…

[designthinkingcoach]

Speaker & Panelist for National Education Policy 2020: Design Thinking @ICSI -Oct’20

[designthinkingcoach]

Storytelling for #School Teacher #NITIaayog #IITDelhi – Oct’20 #Storytelling, the final story, #storytellers Post a month of #DesignThinkingworkshops and solutioning, #ATL school teachers got to tell their consumers (senior citizens), how they are addressing their consumer's needs during pandemic times with potential solutions.

[designthinkingcoach]

What is the key mantra for business growth in an organization?

What is the key mantra for business growth in an organization?

I have been coaching various organizations from finance, govt. to social to retail for solving real business and organization challenges and the question which is asked time and again and keeps coming back is ’What is the mantra that leads to business growth in an organization?’

My instant response is: Customer obsession. It is super prevalent when you follow an enterprise like Amazon which…

[designthinkingcoach]

Empathy & Crafting Insights for 100+ AIM ATL School Teachers NITI Aayog & IIT Delhi across India Click here to understand:-How to Exercise Empathy using tools like Observing, Interviewing and Empathy Map

[designthinkingcoach]

Insights of Upper Middle Class Commuters travelling rarely by PT, to fuel innovation

Insights of Upper Middle Class Commuters travelling rarely by PT, to fuel innovation

https://www.linkedin.com/pulse/insights-upper-middle-class-commuters-travelling-rarely-gauri-mohan/

[designthinkingcoach]

Multi-Diverse Audience from Leading Organisations Experiencing Design Thinking By Doing #Multidiversity in the most complete sense. An Awesomely diverse audience-From Fashion, Communications, Construction, Transformation, Skill development, School, Design Academy, Real Estate, IT, Trade, Power Generation, Social-Animal Care to Brewery.

[designthinkingcoach]

CSTEP researchers exploring Design Thinking as an Emerging Tool in Research Domain #CSTEP, Center for Study of Science, Technology and Policy team(Bangalore via Video Conference and Noida in classroom) of exuberant and bright…

[designthinkingcoach]

“How is Design Thinking fueling creativity, innovation, transforming different Industries & businesses today?” @Accenture Consulting BootCamp- Delhi July 2019

[designthinkingcoach]

Duke Corporate Courses Marketing Events for Del-Mum-B'lore Apr2019

Duke Corporate Courses Marketing Events for Del-Mum-B’lore Apr2019