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First Rite: Dynamic BPO Company in Kolkata

FIRST RITE is young and dynamic. Although quintessentially Indian we serve an enviable international clientele as well as the domestic sector. FIRST RITE, has distinguished itself by providing back-office processing services through a BPO and LPO center in Kolkata, India.  Innovative thinking and pragmatic approach have helped us grow organically and we have come a long way since our inception.

Our strengths as a BPO company lie in providing direct marketing, telesales, customer services, surveys, and inbound processes. We have evolved into a world-class BPO company in India by providing our global clients with the best e CRM services and outsourcing through direct customer relationships.

Mission:

FIRST RITE is a premier provider of back-office processing services through a BPO and LPO center in Kolkata, India. Providing quality services like an international call center that provides profitable BPO and LPO services to all of its respective clients.Our mission is to provide world-class and cost-effective BPOservices to all the verticals in the domestic and international sector thereby exceeding the client’s expectations.Our constant endeavor has been to serve our customers with exceptional services and making a lasting difference with our personal touch.To focus on continuous improvement that meets our quality objectives with thorough research and understanding of all feedback. To provide a great working atmosphere for all employees and to become a world-class service delivery team.

Vision:

To be recognized as the ‘Best BPO and Call Center company’ in India and expand our scope of operations across the globe. Consistently exceeding customer expectations and delivering exceptional value to customers is our highest goal. We strive to provide on-time delivery of our services through continual innovation, upgrading of skills, and improvement of our processes and systems.

First Rite the BPO company in Kolkata, is committed to exceeding client’s expectations by using well-defined processes and procedures which are technology-driven and managed by experts. First Rite has in place the best training methodology. It has been uniquely conceptualized and designed, based on real-time experience which has been gathered over the years of having worked on diverse and challenging projects. We empower our employees with the right tools and impart training at every level to better understand and meet client requirements and our delivery commitments.

We are passionate about taking on challenges that matter most to our clients.Our young and dynamic team believes in going the extra mile, to add a personal touch in all its interactions. It extends deep concern and empathy in resolving issues to transform the creases into a delightful smile!