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Advantages of Customer Service and Relations for Sales Persons

Customer Service and Relations for Sales Persons

CUSTOMER SERVICE– For Sales Persons

Customer serviceis a process of ensuring customer satisfaction with the product or service that you offer. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of in-person interaction, a phone call, self-service systems, or by other ways. Though we…

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OBJECTION HANDLING - In Sales

OBJECTION HANDLING – In Sales

Objection handling is when a prospect raises an objection or voices concern/s about the product or service, that is offered to him/her and the salesperson handles the objection/concern in a way that alleviates those objections/ concerns in a systematic way that facilitates the prospect’s decision making process positively. 

Most Objections and Concerns raised by the prospect are regarding pr…

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10 Super Successful Sales Closing Techniques

CLOSING THE SALE

Closing a sale is a term which refers to the process of making a sale. Closing is the final step of a transaction. In sales, it is used more generally to mean achievement of the desired outcome, which may be an exchange of money or acquiring an approval or a signature. In Sales you often need to think of the prospect not as a stranger, but rather as a prospective customer who…

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Chrysalis: Story of Nidhi Bhatia- The Biker Girl

This is the story of Nidhi Bhatia, one of India’s Top 3 Women Motorcycle Rallyist. Nidhi, is born and raised in traditional and orthodox Indian family with a humble background. Today she works as Manager- Operations with a leading fashion house in Mumbai, India. As a youngster she was a NCC Cadet and aspired to be Pilot, but that’s not what life wanted from her. Eventually she chose to ride bikes…

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Effective Prospecting Techniques

PREPARATION- Identify, Analyse & Invite

Effective Sales Prospectingis considered as one of the first processes of the sales cycle and is the bread & butter of an organisation. Because, if you want your business to reach newer heights, you need to capture more prospects – every single day. Prospecting is one of the key stages of the sales process and simply involves reaching out to potential…

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5 posts!

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Effective Sales Presentation

Tips for Effective Sales Presentation

Do you ever get anxious just from the mere thought of making a presentation? Have you ever made a bad presentation? This is one of the most common phenomena that most sales people go through. In fact, almost every new sales recruit goes through this feeling.

Delivering a presentation can be both scary and overwhelming. However, almost everyone will have to give a presentation at some point…

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How to Step Up Your Sales- 3 P's of SALES PROCESS

How to Step Up Your Sales- 3 P’s of SALES PROCESS

A sales process is the set of steps your sales team follows when moving a prospective buyer through the funnel from the early stage of contact with that prospect to a closed sale and often continues long after the sale is finalized.

The ideal sales process serves as a template that enables and demands customization. While that might seem like an oxymoron, it isn’t. A well-designed sales…

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11 Typical Mistakes Committed by Start Ups

11 Typical Mistakes Committed by Start Ups

Thousands of Start Ups are launched every year and they come with great enthusiasm and flair, but there are also plenty of failures with not many reasons. Almost all of these Start Ups have some typical reasons in common that play a role in their failure even before the are established properly in the market. Yes, there are a lot of things that can go wrong. Yet, it is important for businesses to…

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Life is unpredictable, Life is Lovely..... You just got to have the right attitude!!!