Paul Wallbank, broadcaster, writer and CEO of business advisory Netsmarts, is a leading authority on how the digital economy is changing our businesses and markets. Paul's expertise is explaining in clear and accessible ways how new technologies are changing our industries, markets and society. A broadcaster, writer and business builder, Paul has twenty years experience in helping businesses and governments deal with technology and change. Paul deciphers the jargon of the Internet to help industry and communities find the opportunities and risks in cloud computing, social networking and the mobile web. Paul’s particular interest is in how technologies like cloud computing, social media and the mobile web are changing the behaviour of employees and consumers. He sees the great business challenge of this decade lying in understanding and harnessing the opportunities in these changes. In 1995 Paul established PC Rescue, a business he built into a national IT support organisation. Since then, he has been helped major corporations such as Google and Microsoft explain their online services for businesses along with worked with governments in building their digital economy initiatives. Paul Wallbank’s latest book, eBusiness; Seven Steps to Online Success is his seventh explaining how people can use technology and the Internet. He also has a regular computer column with the Australian Smart Company web site and has written seven books including eBusiness and the Australian Dummies guides for PCs, Internet and Laptops. As a broadcaster, Paul has four regular radio segments with a combined audience of over a million listeners discussing technology and change on ABC Local Radio stations across Australia. He is also a frequent commentator on Television, print and other radio outlets. With experience in media, government, industry and technology Paul Wallbank has a unique blend of business experience, technical know how and a range of practical advice on how t...
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Bringing the IoT to Australia's far north
Bringing the IoT to Australia’s far north
In the tropical north of Australia, one university is looking at using the Internet of Things to expand the reach of its research and open new opportunities for the local economy.
On Monday James Cook University opened Australia’s first university IoT lab in Australia.
Based at the Cairns campus in Far North Queensland, the lab is part of the university’s new Internet of Things engineering degree…
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Changing hospitality and search
Changing hospitality and search
Urbanspoon was one of the original restaurant review sites and it was a good resource for figuring out was good in an unfamiliar neighborhood.
Over time it fell behind and became irrelevant as other sites took over and it was neglected by its owners.
Now it’s been taken over and will be shut down by Indian startup Zomato.
The hospitality industry is tough and complex, something that’s not getting…
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Your own little part of the internet
Your own little part of the internet
Five years ago I did a presentation describing how a website was essential for every business’ online strategy.
The Business Cornerstone was delivered at the time where many advisers proclaiming Google Places and Facebook��as adequate for building an internet presence.
Over time, the importance of having your own domain and website has been proved as different platforms have messed users around…
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Creating a false divide between startups and small businesses
Creating a false divide between startups and small businesses
“We aren’t small businesses” cries Tank Stream Ventures’ Managing Partner Rui Rodrigues in Business Spectator yesterday.
Rodrigues’ point was tech startups have a very different set of needs to the local small business. “Bob down at the corner shops has been there for 10 years, and he’ll be there for another, he might sell milk, or office chairs, or even fix your watch,” he writes.
Technology…
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Barcelona fears becoming Venice
Barcelona fears becoming Venice
“We don’t want to become like Venice,” is the cry from Barcelona’s new government.
Comparing Venice to Barcelona is problematic given the Spanish city has a population of 1.6 million compared to the Italian tourist centre’s 60,000. The tourist industry has long overwhelmed Venice.
A more relevant discussion is how does a city like Barcelona avoid a decline like Venice, in my interview with the…
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Management in an age of information abundance
Management in an age of information abundance
The Twentieth Century was defined by abundant and cheap energy while this century will be shaped by our access to massive amounts of data.
How do managers deal with the information age along with the changes bought about by technologies like the Internet of Things, 3D printing, automation and social media?
Management in the Data Age looks at some of the opportunities and risks that face those…
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Defining the workplace of the future
Defining the workplace of the future
Last week in Sydney recruitment company Indeed sponsored a Future of Work summit to tease out some ideas about the what jobs will look like in the future.
While I wasn’t able to attend, being in Melbourne to deliver the Managing the Data Age presentation, I did manage to attend a lunch where Paul D’Arcy, the head of Indeed’s Hiring Lab, spoke about some of the trends we’re seeing in the workplace.
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The rise and fall of America's truck drivers
The rise and fall of America’s truck drivers
1986 was Peak Secretary according to an NPR article examining America’s changing workforce.
Published last February, The Most Common Job in Every State used US Census data to examine which were the most common jobs in each state. The change with each census starkly illustrates the changing workforce and, worryingly, a declining diversity.
In 1978 US states boasted a mix of occupations ranging…
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Chinese companies fall out of love with America
Chinese companies fall out of love with America
The emergence of Chinese companies and their listing on US stock exchanges has been one of the features of the country’s rise over the last decade.
Now Reuters reports the tide may be turning as disaffected Chinese companies shift back to local stock market listings to counter what they believe are under valuations from US investors.
Two of the notable things about the Chinese stock markets have…
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Will Apple kill the startups?
Will Apple kill the startups?
Earlier this week Apple announced a range of new services at its annual World Wide Developers Conference ranging from Music to News.
The reports were bad news for companies like Spotify and Flipboard with some reports claiming Apple could destroy $1.8 billion of investors funds.
History though suggests otherwise, industry giants like Microsoft and Google have failed in the pastto crush smaller…
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The IoT undergoes a restructure
The IoT undergoes a restructure
Quirky, the well funded Internet of Things startup that came to attention for its connected egg holder, announces a restructure.
It looks like the IoT isn’t the easy road to riches, regardless of how well funded a business is.
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Cisco and the connected stadium
Cisco and the connected stadium
One of the challenges facing sports administrators and leagues around the world is that the quality of broadcast coverage has become so good it’s become increasingly harder to get fans out to the games.
Coupled with the constantly improving television coverage, fans are also expecting more as they go to games with their smartphones and tablets. Part of the solution for venue managers is to roll…
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Social media and the changing media landscape
Social media and the changing media landscape
“We seek news on Twitter but bump into it on Facebook” points out the Reuters’ 2015 Digital News Report in its analysis of global media consumption.
The broad trends from surveying over 20,000 online news consumers in the US, UK, Ireland, Germany, France, Italy, Spain, Denmark, Finland, Brazil, Japan and Australia are clear – social media is becoming the main way people are finding their news…
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The pulse that’s barely beating
The pulse that’s barely beating
Earlier this week Deloitte Access Economics released Australia’s Digital Pulse, an overview of how the nation is responding to the needs for the IT related jobs required in a changing global economy.
Deloitte pointed out that most of the Australian economy’s IT jobs aren’t actually in the IT industry with less than half the sector’s employment being with technology companies and the majority of…
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Let the algorithm do the investing
Let the algorithm do the investing
Investment advisers could be the next occupation to face automation reports Bloomberg Business with the prediction two trillion dollars worth of investment funds could be managed by computers by the end of the decade.
An important aspect of the change to computerised investment advice is the reduced fees that makes professional knowledge far cheaper and more accessible.
The downside, as Bloomberg…
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The sharing economy's wobbling wheels
The sharing economy’s wobbling wheels
Ride service Uber had a setback last month when the California Labor Commission ordered the company pay one of its drivers, Barbara Ann Berwick, over four thousand dollars for expenses.
For sharing economy services like Uber this is a problem as their business model depends upon shifting all the costs and as much of the risks as possible onto contractors.
Should the ruling set a precedent the…
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Rewriting the Silicon Valley playbook
Rewriting the Silicon Valley playbook
Silicon Valley’s lean startup model may not be relevant to most regions warns writer and entrepreneur Steve Blank.
The lean startup model is based on getting the minimum viable product into the marketplace and should users be enthusiastic seeking investor funding to develop the business further.
Guy Kawasaki described this in an interview last year where he described the minimum viable valuable…
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