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mysticsparklewings · 5 years

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Sweet Ohuhu Snail

This artwork is now available as a free Coloring Page!

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Finally, some hints of new supplies I was mentioning a while ago have manifested into a piece of art. :D

This is sort of a follow-up to my Ohuhu Brush Marker Review, as back in October, Ohuhu released a 72 set of the brush markers, and naturally, I was very curious to see the 24 new colors for myself. (And I have a bit of a story about how this set arrived to me that I'll get into momentarily.)

Spoiler alert that my thoughts on the markers themselves as a product haven't changed; they're still really nice alcohol markers for the roughly $1 per marker price tag. I'd still love to see yet more colors and additional consumer features like open-stock markers, refills, replacement nibs, etc. But overall, as I said last time and I will continue to say, I really wish these had been around a few years ago when I was first getting into alcohol markers, despite the few shortcomings they have. Aside from color selection (which I'll address further later), they're an excellent beginner alcohol marker set if you want brush tips.

But before I get into the specifics of this set and the foreseeable future (as Ohuhu just recently announced another brush tip set on the horizon), I shall tell you the (long-ish) story of how I ended up with the 72 set in the first place:

Back in November, Ohuhu put a post up in their "Top Fan Group" on Facebook, which I joined on a whim after being recognized as a Top Fan a few times by that point. This post said the following:

Hi Ohuhu Friends, Ohuhu.com is going to open the SHOP function to several products soon, so you can buy the products directly on www.ohuhu.com then. Before the shopping cart is officially public to the customers, we need 3-5 volunteers to help us test this SHOP function. 🗒️What we need are some inputs regarding How is your experience with our website, and Is the purchase process smooth? What problems have you encountered while shopping on the website etc？(We will have the conversation by DM.) 🚨The tester should be based within the continental USA. As a thank you, we will give you a free set of markers, just let us know which pack do you want via DM.📷 Thank you! Put your hands up if you would like to help us with this in the comment zone! (We will randomly choose 3-5 person within a week.)

[For context, previously you could only purchase Ohuhu's products through Amazon.com] Me, being both the frugally minded and skeptical person that I am, saw the post and immediately latched on to the "free set of markers" mentioned. (My instinct said it was probably a choice from a pre-selected list of some kind.) I was curious and figured, based on what was said, that 1. I might not even get chosen, 2. Even if I did, surely they would explain the process to me and I could then gracefully bow out if it didn't sound right to me. And so I cautiously commented as instructed. Within a few days, I was contacted by a representative and I found out through communication with them that the way this would work is that us volunteers would place orders through the website for any product, let them know of any issues or feedback we had during the process, and then once the order was placed we would provide the representative with our order number and be refunded. Likewise, if all did indeed go according to plan, this sounded like a great way to get my hands on the new 72 brush marker set, which previously I had figured I wouldn't get for a while as my 48 set has been serving me very well since August with no issues. (And it kinda didn't make sense to me to turn around and order a new set that would give me 48 duplicate colors so quickly.) I've seen a LOT of horror stories about shopping online, I watch too many "drama community" videos on Youtube that often talk about sketchy websites and scams, and so throughout this entire process I was nervous, saving "receipts" (screenshots and the like to the uninformed) where I could, and generally expecting something, anything to go horribly wrong at any second. Despite Ohuhu being a fairly reputable company at this point and having only ever heard good things about their customer service. Still, Ohuhu has made enough of a name for themselves that I hoped they'd know better than to intentionally scam their customers. If word got out to the many YouTubers covering their products, they'd have a PR nightmare on their hands. (And I also had to remind myself that the art community as a whole is not the Youtube Makeup Community; generally speaking, the art community isn't as...well, dramatic. At least not when it comes to art supply companies and scamming costumers. I'm not saying it never happens, I'm just saying I don't think it happens nearly as often as when shiz goes down in the YMC.) Naturally, this means I had some questions I wanted to be crystal clear about before making any purchases of any kind. Namely, I specifically asked to make sure I was reading correctly that once the order was placed and I gave my order number that I would be receiving a refund, and if said refund would be just for the purchase price of the product ($69.99 in this case) or if it would include the shipping cost (about $5-$6 dollars) as well. The answers to which were yes and the refund would be for the total cost including shipping. I also wanted to know approximately how long it would take for the refund to go through. The answer was within 5 days. So everything up to this point seemed to check out. I was still skeptical (this is what the internet has done to me) but I was 80% sure it would be okay, and the payment would be through PayPal, so if something went wrong I could file a claim over there and provide my evidence and hopefully at least get the money back if nothing else. I'll also note that I did notice 1-2 minor bugs on the website while in the checkout process, which I informed the representative of as I was supposed to, but I honestly wouldn't have noticed them if I hadn't been trying my best to really test the website and live up to my "job" in this situation. If I had just gone through the checkout process as I normally would have with no hesitation, I wouldn't have seen the bugs at all. I was genuinely surprised by how smooth and polished the website experience was; I was expecting much buggy/glitchier, considering that they were asking for test volunteers. And the two bugs I did notice were pretty minor things that really don't break or ruin the shopping experience. So I went through with the purchase, gave the representative my order number, and hoped for the best. I immediately received an order confirmation email that told me I'd be able to track the shipment within 1-3 business days. The order was placed late on a Thursday night, so I figured I wouldn't be hearing anything else until Monday at the very earliest. (As here in the States, Saturday and Sunday usually don't count as "business days") Much to my surprise though, that Sunday the representative I'd previously spoken with reached out to me asking if I'd been able to check out the tracking feature yet. So I explained that I'd gotten the confirmation email but no tracking email yet, and that I also didn't see a way to enter my order number on the website to track the order if I (as I had) checked out as a guest. (It did appear if I had made an account that the order number would've been saved to my account and I could've potentially tracked it that way.) But again, I hadn't expected anything until Monday, so I wasn't too concerned anyway. Sure enough, the next morning I had my tracking email and everything seemed to be in order; it even baffled me by saying the shipment was expected to arrive the very next day. I thought I was surely reading something wrong or maybe it needed a little while to re-calculate or something, but I kept an eye on and it didn't change its mind. And low and behold, it was a little later in the day, but the markers were indeed delivered that Tuesday! I eagerly got them open and gave them a good once-over just to make sure everything seemed right at first glance, as I knew to swatch them all out and get a more in-depth look was going to take at least a few hours. But I was quite relieved; we'd made it this far with no hiccups, now I just needed the refund to come through and we'd be right as rain. Miraculously, two days later the representative reached out to me yet again to tell me that the refund had been sent. And wouldn't you know it; the official PayPal email was sitting in my inbox waiting to tell me so! So in the end, things turned out pretty great. Ohuhu got their website tested, and I got my markers without a hitch. It did seem a little weird to me, the whole premise, but I assume they budgeted for this in the same way a company might do giveaways or budget for advertising, maybe even like some companies do for PR packages to influencers. And, realistically, it does kind of make sense that the best way to test your online shop (and by extension, in this case, the refund process) would be to have actual customers do it. Either way, it worked out well for me, so I can't really complain.

Once the markers arrived to me, I was very happy to see that Ohuhu is now including a colorless blender in their sets, in addition to the 48 or 72 colors. A colorless blender is one of the things that I said last time would've been nice to have (though not a necessity as you could easily go out and purchase say a Copic, Prismacolor, or another brand of Colorless Blender to compensate) and personally I love that it's 48 + the CB or 72 + CB, instead of counting the colorless blender as one of the colors you get, which is what I've most commonly seen other brands do. It's a small detail, but for some reason, I can't seem to get over it.

One of the things I was most curious about in swatching though was that, I assume as a response to me and many others that mentioned we wanted them, in the marketing for the 72 set Ohuhu seemed to really be trying to push that there were more pastel colors.

After actually having and swatching the markers for myself, I'd say about 7-8 of the colors are what I'd call true pastels. There are some beautiful new colors (R13 Clematis, in particular, might be my favorite Ohuhu color now and I LOVE the Green Grays they added) but there weren't as many pastels as I was hoping for, and personally I was hoping for some more pale pinks/peaches that would work well for lighter skin tones. Maybe some yellows since I felt we were kind of lacking those too.

And originally, I was a little...disappointed isn't totally accurate, but it's the best word I have.

However! I'm inclined to be a little more forgiving as just last week, Ohuhu announced they'd be releasing a 24-color skin tone set, which (although I'm withholding major judgment until I have the markers in-hand just like last time) is looking to hopefully be some of the pale pinks and light skin tone colors, maybe even a few yellows, that I was hoping for. We'll have to wait to see the colors in person, but using their digital swatches as a [very] rough guideline, the new colors look like they could be pretty promising.

The only thing I'm a little disappointed about at this point is that 5 of the skin tone colors will be duplicates, but at the same time, after seeing which colors are duplicates, it kind of makes sense just in case someone wants to buy the skin tones and doesn't have the 48 or 72 set, which I'm sure does happen. Just like I'm sure people buy, for example, the skin tone sets from Copic or Winsor and Newton to supplement other sets.

Still, though, this continues to support the idea to me that Ohuhu is really trying to listen to what fans of the brand are asking for; People asked for brush nibs and took a little while but we got them, we asked for pastel colors and they at least tried to address that, and now we've asked for skin tones and it looks like they're going to address that, too.

Naturally, after all of the above, I had to make some art to give the markers a go beyond swatching and to talk about all of this with you, my lovely Sparklers.

So I ended up drawing this cute little snail inspired by a picture I saw over on Pinterest.

I don't know if he thinks he's going to eat that berry or if he's just smelling it, or maybe he thinks it's just pretty (I used the aforementioned R13 in the shading for the berries), but it makes me happy to look at all the same.

Originally I had planned to try and only use the new colors to really show them off, and I did use a fair amount of them, but I felt just a little too limited so I did open up to the full 72 set. But I did use all only my new markers and not the markers from the 48 set I already had, so...

Maybe it's still fair?

I also tried some texturing on the...mushroom? branch? rock? he's sitting on, and while I don't think it looks the best close-up, from further away I think it worked out pretty well.

Similarly to the crab I drew for the 48 marker set though, I wanted a more interesting background than just plain white. After some consideration, I decided my best option would be to mix my green and yellow PanPastels. So I did.

Unfortunately, I exposed a couple of very noticeable fingerprints doing that and I ended up getting pastel dust all over the drawing so my black lines got greyed out a bit.

I fixed the fingerprints by adding some intentional ones for the sake of balance and in the name of visual texture, and I fixed the lines by going back over most of them and a little post-editing after I scanned the drawing in.

Other than that, my observations about the Ohuhu markers remain the same as last time. They blend and layer really nicely (especially, as I've observed recently is the case with most alcohol markers, with thicker paper) and the colors they do provide are really vibrant and fun.

I do still hope the new skin tone colors live up, that yet even more colors are coming, and I'll repeat that I'd still love to seem them add consumer comforts of being able to buy individual markers, refill inks, and replacement nibs. But all of that may come in time, and even so, I think they're very recommendable for alcohol markers.

I'm also really happy with how my little snail turned out just as an art piece; this whole thing is just really really cute to me.

Now I just have to wait with bated breath for the USA launch (they've already launched in Canada) of those skin tone markers and hope they're not too expensive so I can get them right away :P

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