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[norfielddp]

The Crucial Role of One Call Ticket Management in Excavation

Understanding One-Call Ticket Management and its importance in excavation is a fundamental aspect of construction, utility maintenance, and infrastructure development. However, beneath the surface lies a complex network of underground utilities, including gas lines, electrical cables, water pipes, and telecommunications infrastructure. Any accidental damage to these utilities can lead to severe consequences, including service disruptions, financial liabilities, and even life-threatening incidents.

One Call Ticket Management is a structured system that ensures all underground utilities are properly located and marked before any excavation begins. By notifying the relevant utility operators through a One Call Center, excavators can obtain precise information about what lies beneath, significantly reducing the risks associated with digging.

In this blog, we will explore the importance of One Call Ticket Management, how it enhances excavation safety and efficiency, and how Norfield offers advanced solutions to streamline the process.

The Crucial Role of One Call Ticket Management in Excavation

1. Ensuring Compliance with Legal and Regulatory Standards

In the United States, excavation activities are governed by stringent laws that mandate contacting a One Call Center before digging. Regulations such as the Pipeline and Hazardous Materials Safety Administration (PHMSA) guidelines and state-specific “Call Before You Dig” laws require contractors to obtain clearance before breaking ground. Non-compliance can result in severe penalties, legal disputes, and liability for any damages caused to underground utilities.

A robust One Call Ticket Management system simplifies compliance by automatically handling ticket submissions, tracking approvals, and ensuring all required procedures are followed before excavation begins. By using Norfield’s advanced ticket management system, contractors can avoid legal complications and focus on completing their projects efficiently.

2. Enhancing Excavation Safety and Reducing Risks

Accidental utility strikes can lead to catastrophic consequences, including:

Gas leaks and explosions

Electrical hazards and power outages

Water main breaks causing flooding and property damage

Disruptions to telecommunications and internet services

With a reliable One Call Ticket Management system in place, excavation teams receive accurate utility marking data, ensuring they dig safely. This reduces the likelihood of striking critical infrastructure, protecting both workers and the surrounding community.

3. Preventing Costly Damages and Project Delays

Excavation-related damages can be incredibly expensive, not just in terms of repairs but also due to project downtime, fines, and liability claims. A single incident of striking a gas or electrical line can halt construction for days or even weeks, leading to financial losses.

By leveraging One Call Ticket Management, contractors can prevent such setbacks. Norfield provides an automated system that ensures tickets are processed efficiently, utilities are properly marked, and excavators have all the information needed to proceed safely. This translates into fewer unexpected costs and uninterrupted project timelines.

4. Providing Accurate and Real-Time Utility Location Services

Traditional utility locating methods often involve manual surveys, which can be time-consuming and prone to human error. A modern One Call Ticket Management system integrates with digital utility databases, providing real-time and highly accurate information about underground infrastructure.

With Norfield, excavation teams can access up-to-date utility maps, monitor ticket statuses, and receive alerts about any changes or additional requirements. This level of precision ensures that contractors can dig with confidence, knowing exactly where underground utilities are located.

5. Streamlining Communication Among Stakeholders

Excavation projects involve multiple parties, including contractors, utility providers, project managers, and regulatory agencies. Effective communication between these stakeholders is essential for a smooth and safe excavation process.

One Call Ticket Management systems act as a centralized platform where all excavation-related data, approvals, and updates are stored. Norfield’s advanced software allows seamless communication, ensuring that everyone involved has access to real-time ticket information. This eliminates confusion, enhances collaboration, and keeps excavation projects on track.

How Norfield DP Elevates One Call Ticket Management

As a leader in excavation safety and compliance, Norfield provides cutting-edge solutions designed to optimize the One Call process. Some key features of Norfield’s system include:

Automated Ticket Submission & Tracking – Streamlining the process of requesting and managing excavation tickets, reducing paperwork and manual errors.

Real-time Utility Marking Status – Ensuring that excavation teams have the most current utility marking data, minimizing the risk of accidents.

Compliance Monitoring & Reporting – Helping contractors adhere to all state and federal excavation regulations, avoiding penalties and legal issues.

Advanced Data Analytics & Insights – Providing valuable insights into excavation activities, enabling better planning and risk assessment.

By integrating Norfield’s technology into their operations, excavation companies can significantly improve efficiency, reduce risks, and ensure full compliance with safety regulations.

The Future of Safe and Efficient Excavation

The construction and utility sectors continue to evolve, with digital advancements playing a pivotal role in improving safety and efficiency. As excavation activities increase in complexity, the need for a reliable One Call Ticket Management system becomes even more critical.

By adopting Norfield’s state-of-the-art solutions, contractors can streamline the excavation process, mitigate risks, and enhance overall project management. Investing in advanced ticket management technology is not just about following regulations—it’s about building a culture of safety, precision, and operational excellence.

Final Thought: The next time you embark on an excavation project, remember that One Call Ticket Management isn’t just a regulatory requirement—it’s a safeguard against unnecessary risks, delays, and financial losses. Make the smart choice by leveraging the power of Norfield for your excavation ticket management needs.

[abraham09derick]

Are you looking to streamline your business operations and improve efficiency?

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[rentaaasoftware]

RentAAA is a cloud-based, smart rental management software that comprises several features, such as Online Onboarding, Booking, Multiple Payment Options, CRM, Product Manager, etc. We provide cutting-edge solutions that support the growth of your business and reduce the manual work load. Contact us at 1300 811 511

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[maezcor]

Maez is a Chain of Responsibility Consultancy in Australia. To help businesses successfully pass Chain Of Responsibility and Heavy Vehicle National Law compliance, it offer solutions like CoR Management Software, Chain of Responsibility Training, Chain of Responsibility Audit, GPS Telematics and CoR Consultancy. If you want better help or more information regarding the services of Maez, visit our website or call us at 1300 553 811.

[loadbeach931]

Kts 520 Bosch

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Software version:V29 Notice: Two kinds of HDD for option: T30 HDD or Dell D630 HDD. T30 HDD only fits IBM T30 Laptop. Dell D630 HDD only fits Dell D630 HDD. When you place order, please remember to leave messages to indicate which kind of HDD you want. PIWIS is the latest inspect equipment of Prosche Company. It could read code, clear code for all type of Prosche. It also could test, program & guard against theft according to its data flow. It could lead to malfunction self-inspect and full car circuit diagram for the car which was made after 2005. It also has the function of measuring leads for multimeter. It's the necessary equipment for Prosche professional inspector Features: 1, Simple adaptation to laptop or PC IBM T30 or Dell630 through USB or serial standard interface 2, Powered by ESI(tronic): ideal in combination with the workshop software for fast and targeted vehicle diagnosis in the workshop. 3, Full range of ESI(tronic) test specification immediately available. 4, Both models are equipped for all current diagnosis protocols: - ISO systems of European vehicles - SAE systems for American and Japanese vehicles - CAN protocols for testing state-of-the-art CAB bus systems in new vehicles 5. Direct multiplexer connection via OBD line to the diagnosis socket; 6. Software automatically controls multiplexer - thus dispensing with need for troublesome changing around of communication connections. Package including: * Geniune KTS520 with 12months waranty from BOSCH * OBD2 BOSCH cable * USB cable * IBM T30 HDD or Dell630 HDD with software PIWIS ready to work

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[rentaaa]

Steer your rental business to the next level with the help of RentAAA. RentAAA provides a cost-effective software solution for your rental business which will reduce the manual workload. Contact us at 1300 811 511 | For more information visit: www.rentaaa.com #CarRentalWithDriver #carrentalcompany #boatrent #rideshare #ridesharedriver #rideshareoperators #caravanrent #RentalSoftware #carrentalservice #carmaintenance  #fleetoperation #bikerent #vanrentalservice

[manager365rentalsoftware]

Introducing cloud based smart car rental software for rental and hire businesses. Manage online bookings, contracts, invoices, payment, service, and more through the web, mobile, and tablets. Boost your rental business by using an automated solution.

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[adalidda]

Illustration Photo: Since the Bering Strait lies slightly south of the polar circle, days are short during the winter. Thanks to its radar, Sentinel-1 can ‘see’ through clouds and in the dark, making it especially valuable for monitoring parts of the planet that endure relatively dark winter months. Offering this ‘radar vision’, images from Sentinel-1 can be used for charting icebergs and for generating maps of sea ice for year-round navigation. Additionally, monitoring changes in the extent of sea ice is critical for understanding the effect of climate change on our environment. (credits: contains modified Copernicus Sentinel data (2017–18), processed by ESA, CC BY-SA 3.0 IGO)

EO & AI for SDGs Innovation Programme - Climate Risk Insurance

Hunger is prevailing. In a world where we produce enough food to feed everyone, 811 million people still go to bed hungry each night; that’s one in every 10 people worldwide. The COVID-19 pandemic, climate change, and complex social-economic factors make the situation even more dire. By contrast, space, satellite, and Artificial Intelligence (AI) technologies have radically transformed humanity’s ability to observe and model Earth’s systems. It’s inevitable then that we pose the question: how can Earth observation (EO) and AI help those in need? To find an answer, the Φ-lab at the European Space Agency, together with the World Food Programme (WFP) Innovation Accelerator, are launching the new EO & AI for SDGs Innovation Programme. We’re searching for cutting-edge innovations that use EO and AI technologies to address the challenges that WFP faces in its operations, while striving for business viability and industry leadership. Do you have an idea that can help us solve world hunger?

Challenge: Climate Risk Insurance

WFP is the leading UN agency making climate risk insurance work for food-insecure populations. In 2020, two million people in eight countries were protected with such products developed and supported by WFP. In an increasingly uncertain world where climate shocks become the norm, we look to scale our risk insurance programmes to cover more vulnerable populations, and to improve the efficiency of the insurance products, from the pricing of the insurance premium to the insurance pay-out to the people in need. We are looking for solutions that apply EO and AI technologies to make the insurance programmes more inclusive, affordable, efficient, and reliable.

What you can expect from the programme: This is an intensive and highly hands-on innovation acceleration programme with a focus to design-build-test-iterate your solution together with WFP staff in country offices or business units that will have an impact on WFP’s day-to-day operations. Once selected, your journey with us will start in early 2022 with you formulating a development plan for your solution together with WFP staff. You will then receive equity-free funding to test your idea in the subsequent months. The programme will conclude in August 2022 with suitable proposals invited to apply for the WFP Innovation Challenge and/or ESA InCubed programme run by Φ-lab for the chance to receive additional funding and support. Guidance and support will be provided to maximize your application success. Benefits of the EO & AI for SDGs Innovation Programme: Funding: Up to EUR 90,000 in funding to develop and test your solution. Project Management: Project management support from the WFP Innovation Accelerator to liaise between you and WFP staff in the area/s related to your idea. Further support from the European Space Agency: Tailored mentorships provided by EO and AI experts from ESA to guide and support you along your journey. Access to EO data, software, and platforms via the European Space Agency. Find out more here. Access to ESA communities and networks, together with business development support. Minimum application criteria: Your start-up must be incorporated in one of the ESA Member States that have subscribed to the InCubed programme at the time of application. Your organization can be for profit or not-for-profit. Your solution must use data from European Earth Observation missions (e.g. Copernicus, national missions or commercial providers) with a substantial degree of innovation, such as but not limited to, AI. Your innovation must at least be at the Minimum Viable Product (MVP) stage. Proof-of-concept is preferred. Ideally, your solution will address the problem statement outlined by the World Food Programme.

Application Deadline: 6th February 2022

Check more https://adalidda.com/posts/sHNTCNxZ4m6EaqEm5/eo-and-ai-for-sdgs-innovation-programme-climate-risk

[norfielddp]

Revolutionize Utility Damage Prevention with Norfield’s 811 Ticket Management Software

In today’s fast-paced world, effective utility damage prevention is more critical than ever. Norfield’s 811 Ticket Management Software simplifies and streamlines the entire process of managing 811 tickets, ensuring your utility marking and excavation projects are handled efficiently and safely. As a trusted provider, Norfield brings innovation and precision to utility management, reducing risks associated with underground damages and project delays.

Designed for utility locators, contractors, and project managers, this software provides a user-friendly platform that centralizes ticket handling and coordination. It automates ticket processing, improves communication between stakeholders, and tracks every project step—from initial requests to final clearances—making it easier to ensure compliance with regulatory standards. Norfield’s 811 Ticket Management Software also offers real-time updates, helping teams stay informed and respond swiftly to changes or new information. By optimizing workflows, users can minimize errors, reduce miscommunication, and enhance productivity.

What sets Norfield apart is its commitment to a smooth user experience, with tailored features like customized reporting, detailed mapping integrations, and efficient scheduling tools. Whether you're overseeing large-scale construction or small utility projects, Norfield’s software adapts to your needs, making it ideal for a wide range of industries, including telecom, gas, water, and electrical services.

If your goal is to ensure safe digging practices while meeting project deadlines, Norfield’s 811 Ticket Management Software is the ultimate solution. Explore the many ways it can enhance safety, accountability, and operational efficiency for your organization. With an emphasis on security and data accuracy, Norfield's technology stands out as an essential tool for any company involved in utility management and excavation.

Visit Norfield’s website today to learn more about how 811 Ticket Management Software can transform your utility operations.

[rupalic]

Cold Chain Market Trends and Forecast

According to MarketsandMarkets, the "Cold Chain Market by Application (Fruits & Vegetables, Dairy & Frozen Desserts, Fish, Meat & Seafood, Bakery & Confectionery), Temperature Type (Frozen, Chilled), Type (Refrigerated Transport, Refrigerated Warehousing), Region - Global Forecast to 2025", size is estimated to be valued at USD 233.8 billion in 2020 and projected to reach USD 340.3 billion by 2025, recording a CAGR of 7.8%, in terms of value. The rise in consumer awareness to mitigate food wastage and the increasing consumer demand for convenience food & beverages with increased shelf-life has been boosting the cold chain market, globally. Governments of numerous countries have been bolstering the infrastructure investment of the cold chain, which has been augmenting the cold chain market growth. COVID-19 Impact on the Cold Chain Market The pandemic has created a positive impact on the cold chain industry, resulting in fueling the demand for cold chain warehousing. The increasing adoption rate of packaged food & beverage products is a promising take for the growth of the cold chain in the food industry. The COVID-19 impacted the supply chain of every industry due to restricted trade during the pandemic, resulting in food manufacturers emphasizing not only on food products, but also on their storage to increase their shelf-life, which is expected to propel the market for the cold chain. The outbreak of COVID-19 has created a shift toward an organized retail market for preventing any further virus outbreaks. Consumers have stockpiled processed food products with a long shelf life to perishable foods, and restricted trade movements between countries have resulted in surpassing cold chain storage capacities in certain countries. These developments underscore the need for the food value chain to move from open-air markets to a cold-chain model that preserves perishable items for a longer duration. These factors are expected to propel the demand for cold chains during the forecast period. Download PDF Brochure: https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=811 The bakery & confectionery application segment is projected to witness significant growth during the forecast period. Based on the application, the cold chain market is dominated by dairy & frozen desserts. However, the bakery & confectionery segment is among the fastest-growing segment during the forecast period. Temperature monitoring is a key aspect of quality control and food safety for various bakery and confectionery products. Refrigerated warehousing is used for bakery & confectionery products, which include bread, cakes & pastries, pizza crusts, waffles, biscuits, cookies, pastry shells, bagels, pretzels, and donuts. The increasing demand for convenience foods has led to a growing demand for frozen bakery & confectionery products. The temperature range of frozen bakery & confectionery products plays an important role in maintaining product quality. Asia Pacific and North America are the two regions expected to drive the market for bakery & confectionery products. The frozen temperature type segment is projected to account for a major share in the cold chain market during the forecast period By temperature type, the cold chain market is dominated by the frozen segment. The products that move through the cold chain are either chilled or frozen. Chilling involves reducing the temperature to below ambient temperatures but above –1°C. Chilled products include fresh meat & poultry, dairy products, and fruits & vegetables. Frozen products include ice cream and meat & seafood. A typical temperature range for frozen food products is –18° to –25°C. With the development of technology, there are wide options available such as chillers, blast freezers, individual quick freezing (IQF), and freeze dryers to maintain cold conditions and better food handling, processing, storage, and transportation. What are some of the key technologies which are driving growth in the market? Real-time data: Maintaining the quality of food is a major concern for manufacturers as well as service providers. Retailers and suppliers can now ensure the quality of food in transit by maintaining an optimum temperature setting. Sensors using IoT devices and cloud-based software applications can help to remotely monitor and track refrigerated cargo containers. These sensors respond to temperature fluctuations that may impact perishable goods or medicines. Cloud platforms: Cloud platforms provide real-time data and collectively analyze and share the data where and when required. Organizations can use this data to unlock the business value across the cold chain. This helps in reducing waste, maintaining brand equity, and gaining larger returns on investment (ROIs). Solar energy: Solar energy is another promising solution to meet the storage and transportation needs of food products. There are solar direct-drive refrigerators that are based on solar energy. These solutions help store, monitor, and transport temperature-sensitive products at appropriate temperatures, even in hot climates, with major electricity fluctuations. Speak to Analyst: https://www.marketsandmarkets.com/speaktoanalystNew.asp?id=811 Asia Pacific to account for the fastest-growing and largest market at a CAGR of 13.1% during the forecast period The cold chain market in this region is estimated to witness robust growth propelled by the economic developments of countries such as China, India, Japan, and Australia. The shift of industrialization and investments in Asia Pacific has grown substantially over the past decade, especially in China and India, contributing to rapid economic growth. Countries such as India, Japan, China, and South Korea have a strong demand for dairy and meat products, which has led to the strong demand for preserving the quality and nutritive element in the products, which drive the market for cold chain in the region.

[perfectirishgifts]

Q3 Earnings: Zoom Video, Okta, Snowflake, Crowdstrike And Elastic

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Q3 Earnings: Zoom Video, Okta, Snowflake, Crowdstrike And Elastic

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In this analysis, we review the recent earnings reports from Zoom Video, Okta, Snowflake, Crowdstrike, ZScaler and Elastic.

Zoom Video Q3 Earnings

Zoom Video provided a nearly flawless earnings report for the first full quarter that followed initial work-from-home orders. The company reported lower-than-expected churn and market-leading growth on both an annual and quarterly basis. Notably, margins were thinner on both a YoY and QoQ basis due to free accounts. Regardless, it’s hard to find fault with Zoom Video’s current level of profitability in relation to other tech growth stocks (outlined below).

Strong forward guidance also provides a glimpse into Zoom’s traction as the company expects revenue growth to continue at a similar rate year-over-year and also quarter-over-quarter. Revenue grew 367% in Q3 with customers that have more than 10 employees growing 485% year-over-year.

Quarterly revenue is at $777 million or a $3 billion run rate – or 500% growth from FY2019 revenue. Quarterly revenue beat the top-end of guidance at $690 million with the company reporting “lower-than-expected” churn. Customers generating more than $100,000 in trailing 12-months revenue grew 136% year-over-year for an increase of more than 300 customers compared to Q2.

The blend of Zoom Video having virality across consumers from its freemium model combined with enterprise is the company’s strength strategically as the competitors do not have the virality component. In Q3, customers with more than 10 employees represented 62% of revenue with net dollar expansion rate of 130%. Globally, Zoom exhibits strong growth, as well, with revenue from APAC and EMEA growing 629% year-over-year.

Gross margins were a weakness in the report at 68.2% compared to 82.9% last year and 72.3% last quarter. The company is providing the service for free to many users including K-12 schools during the pandemic. From my perspective, the temporary margin hit in exchange for virality and establishing consumer behavior is a good trade-off.  

Adjusted operating margins improved year-over-year but were slightly down quarter-over-quarter at 37.4%. Adjusted EPS was $0.99 which exceeded guidance by $0.25. RPO totaled $1.6 billion, up 215%, from $517 million year-over-year which is a strong sign the growth will continue. The company ended Q3 with $1.9 billion in cash (nearly unheard of for a tech growth company at this stage).

Guidance for the next quarter is in the range of $806 million to $811 million with adjusted earnings of $0.77 to $0.79 EPS. Fiscal year guidance is for revenue of $2.57 billion to $2.58 billion, representing 314% year-over-year growth (currently company is in Fiscal Year Q3 2021 and the fiscal year ends next quarter). The adjusted operating income for FY2021 is forecast to be $865 million to $870 million for nearly 900% growth and equal to $2.85 to $2.87 EPS.

The Gartner report that Zoom Video references can be found here. The bigger revelation is not that Zoom Video is listed as a leader but that Gartner forecasts only 25% of enterprise meetings will take place in-person compared to 60% today. The analyst firm also predicts that 74% of companies plan to shift to more remote work — (keyword here is more – not entirely shift)

The interesting piece about the chart above is that Zoom Video leads enterprise players Microsoft and Cisco but is also in a wide lead for consumer. The consumer traction may be Zoom’s biggest tailwind as consumer behavior will be hard for a competitor to change.

The strengths that Gartner sees include zoom’s user-centric design, service reliability and flexible consumption model. Zoom is also moving into verticals, such as healthcare and financial services, to add to its popularity in education.

The primary risk for Zoom Video is security. As I’ve stated a few times, it’s common for an enterprise to not offer end-to-end encryption as the employer prefers to access the data on their employees. In response to the criticism, Zoom Video offers end-to-end encryption for accounts with more than 200 users.

In another Gartner report for Unified Communications-as-a-Service, Zoom appears for the first time due to the recent launch of Zoom Phone and receives a leadership position with its first mention in the UCaaS report. That’s a significant entry. Zoom Video offers Zoom Phone at no additional charge and has secured a partnership with ServiceNow. The company is also partnered with Pinterest on hobbyist classes. Despite the Zoom Phone service being relatively new, it offers a 99.999% availability SLA target.

 Visionary CEOs tend to better than competitors who lag because they have a vision for what the space will need next. We see many products rolling out of Zoom that challenge the way video conferencing is done today. As pointed out in the earnings call, Rakuten has partnered with Zoom for the broader UCaaS offering of Rooms and Phone. This is a leader in internet services with 1.4 billion members globally.

OnZoom is a product in beta that will help creators monetize fitness classes, concerts and music lessons. There is also an event discovery feature. Recently, Pinterest has announced a partnership to help creators on their platform reach a larger audience with Zoom.

Analysts on the recent earnings call seemed especially excited about Zoom’s ability to sell into the Global 2K with international expansion being a large focus. From Rakuten’s recent partnership, plus Lumen/Centurylink and Deutsche Telecom, these larger partnerships with tech providers are my favorite catalyst moving into next year. Essentially, they see Zoom as the best product available (and least threatening) to integrate for unified communications and voice. This is the best evidence that Zoom Video is not a fleeting pandemic stock as large telecommunications providers shift towards cloud.  

Zoom Rooms is a software-defined video conferencing system. Eric Yuan is likely tapping into his experience at Cisco as this will be one of the main competitors he takes on with this move to eradicate conference hardware.

The software-defined solution also extends to kiosks for virtual receptionists, will allow for voice control including an Alexa integration and advanced AWS console. The Smart Gallery will use AI to create a gallery-view of participants for hybrid workforces to where the viewpoint of the camera creates the best imaging possible and other whiteboard features are coming in 2021.

Okta

According to most standards, Okta’s earnings report was solid and resulted in an uptick in the stock price. However, the growth has been flat for most of this year.

Revenue rose 42% to $217.4 million ahead of estimates for $202.7 million. Bookings (remaining performance obligations) are growing faster than revenue at 53% to $1.58 billion. Calculated billings were up 44% year-over-year. This was a re-acceleration of calculated billings from the previous quarters in FY2021 where the pandemic weighed on budgets.

The company is profitable on an adjusted basis with EPS of $0.04 and free cash flow of $41.6 million, up from $9 million a year ago. Highlights include a growing number of customers in the financial services sector and government.

The guidance was conservative at $221 million to $222 million, representing a growth rate of 32% to 33% year-over-year. The company is also guiding for an adjusted loss of $0.02 to $0.01 EPS. The fiscal year 2021 offered stronger guidance of 40% growth year-over-year for $822 million in revenue with adjusted EPS of $0.04 to $0.05.

According to the investors deck, the company has a combined addressable market of $55 billion across Workforce Identity and Customer Identity. The contribution margins at 70% for fiscal 2017 cohort analysis on page 14 was impressive. The net retention rate is 123% with adjusted gross margins of 78% and adjusted operating margins of 2.5% and free cash flow margins of 19%. The net retention rate saw a re-acceleration to its highest level in two years. Typical NRR is in the 119-121% range. Free cash flow margin was also its highest in two years.

Total customer count was up 27% and annual contract value was up 34%. The current outlook for the company is 30-35% CAGR through FY 2024 and free cash flow margins in FY 2024 of 20-25%. The total number of $100,000 plus customers stands at 1780, an increase of 34%. The base of customers with annual contract value of greater than $500,000 grew 50%.

Okta’s management pointed to three trends in driving business: Cloud and Hybrid IT, Digital Transformation and Zero Trust security. There is a partnership across Proofpoint, Netskope and CrowdStrike which is classified as a deep product integration for an enhanced product stack.

Okta was also recently introduced to the AWS marketplace and is the only identity vendor in the products for Control Tower, which allows for the management of more complicated AWS environments.

Notably, Okta was given a lower-ranking spot in the leader category of the 2020 Gartner Magic Quadrant for Identity and Access Management. One could argue too much attention is given to Gartner at times as Okta has been through a challenging and anomalous year. However, it should be noted that Okta was in a wide lead on the leader quadrant for 2019 and has been bumped down to equal standing with Microsoft and Ping Identity.

Snowflake

Snowflake grew 119% year-over-year to $159.6 million with remaining performance obligations of $927.9 million, or 240% year-over-year growth. Product revenue grew 115% year-over-year. The net revenue retention rate of 162% is impressive although other companies have exceeded this in their 6th year (Snowflake was founded in 2012 but was in stealth mode until 2014 when it began to work with customers).  

Gross margins are between 58% to 63%, which it’s normal for a cloud company to be lower than a SaaS company on margins. However, operating margins were negative (30%) with FCF margins of negative (23%). Probably the biggest issue that Snowflake faces are the sales and marketing costs. In the previous two quarters, they were near or exceeded total revenue and in this quarter they were about 90% of revenue at $134 million compared to the $159 million in revenue.

The issue here is the rapid growth is being paid for in sales and marketing dollars and could slow when the bottom line becomes prioritized. Growth marketing tactics like this can often skew the true growth rate of a company at the expense of the bottom line. When equilibrium is sought, the top line suffers (or the alternative is that profitability is a long way off). Oddly enough, the bleeding operating and FCF margins weren’t mentioned by the analysts in the Q&A on the earnings call.

The bigger product announcements on the earnings call include Snowflake expanding from semi-structured to unstructured data (which will be helpful for machine learning), SnowPark which enables users to query in their language of choice (Java, Python, etc). The overarching goal is to consolidate workloads and meet the demand for data governance purposes.

The company issued forward guidance for FY 2021 of revenues between $538 million and $543 million for YoY growth of 113% to 115%. Margin will be decent for adjusted gross at 68% compared to negative (40%) operating margin and negative (18%) adjusted FCF margin.

Snowflake is a strong company. In my opinion, the valuation is a major risk and continues to be considering the high sales and marketing costs that are causing an imbalance between the top line and bottom-line growth. Net retention rate of 169% is impressive although is a consumption model and cannot be compared to SaaS.

CrowdStrike

CrowdStrike beat consensus estimates on both the top and bottom lines and raised Q4 guidance. Revenue grew 86% YoY, representing an 8% beat above Wall Street estimates. Subscription revenue increased 87% YoY while annual recurring revenue advanced 81% compared to a year ago. The company also achieved its most impressive quarter ever in terms of profitability, earning $0.08 per share on the bottom line. This was CrowdStrike’s third consecutive quarter of positive EPS and its highest total yet. Free-cash-flow margin increased to 33% and gross margin improved to 76%.

Here is how CrowdStrike’s FCF margin compared last quarter:

In the quarter, CrowdStrike added 1,186 net new subscription customers, representing growth of 85% YoY. CrowdStrike also continues to drive new module adoption in existing customers, as 44% of the company’s subscription customers have adopted five or more modules versus 39% in the previous quarter. Management guided for $248M in revenue for Q4 (63% YoY), representing a 7% raise above expectations.  

This was an impressive quarter for CrowdStrike both in terms of increased usage of existing customers and the addition of new customers. As previously mentioned, CrowdStrike continues to excel in its ability to drive new module adoption with 61% of the company’s customers adopting 4 or more modules versus 52% in the same period a year ago. 

In the quarter, CrowdStrike announced the addition of three new modules to the Falcon Platform, covering cloud security posture, dark web threats, and incident response investigations. The Falcon Platform now encompasses 16 modules in total. 

CEO George Kurtz highlighted new module adoption as a key to the company’s growth strategy in its Q3 Earnings Call: “I’m pleased to announce that in Q3 we reached a new milestone with 22% of our subscription customers having adopted six or more modules. Driving adoption of our expanding module lineup is a keystone to our growth strategy as it increases the strategic value we provide to customers, which also translates to higher retention rates.” 

This quarter indicates CrowdStrike is successfully executing on this growth strategy.     

The second key to CrowdStrike’s growth hinges on its ability to add new customers, a metric that increased 85% YoY in Q3. One key customer win in the quarter was signing Target, which displaced Symantec and deployed Falcon completely across its footprint in less than 10 days. 

CEO George Kurtz discussed the marquee win in its earnings call: “a win with Target that highlights how our single agent cloud-native architecture, intuitive console, and rapid re-bootless deployment capabilities continue to be significant differentiators for us. Target Corporation was looking to rapidly move away from Symantec and transition to a single agent cloud solution that could be deployed in days, not months or years.” 

Zscaler

ZScaler announced Fiscal Q1 2021 results that easily cleared analysts’ expectations. Revenue growth accelerated to 52% YoY, which represents the company’s third consecutive quarter of growth acceleration.

Adjusted billings growth increased 64% YoY, far surpassing the consensus expectation calling for 39% growth. This beat was driven in part by a record quarter of seven-figure deals. The company’s net retention rate of 122% advanced from 120% last quarter and 119% the quarter before. Non-GAAP EPS of $0.14 was 8 cents better than expectations while the company also announced an impressive 30% FCF margin. Non-GAAP operating margin of 14% far exceeds the consensus of 2.9%.

The acceleration in growth coupled with the record quarter of operating profits and free cash flows makes this one of the best quarters ZScaler has announced.

CEO Jay Chaudry discussed the three main factors that allowed his company to outperform this quarter: “One, building on our growing traction with large enterprises. We closed a record number of seven-figure ACV deals… two, our optimized go-to-market engine is driving significant velocity… Last year, we doubled down on our investment in our sales organization. These efforts are also bearing fruit in two big ways. One, our newly hired sales reps are contributing at a faster pace. And two, our sales productivity is higher than a year ago, despite a high percentage of ramping sales reps… Three, the power of our Zero Trust Exchange platform is resonating with CxOs.”

Looking ahead, ZScaler believes that the strong business momentum they have exhibited in the last several quarters will continue. Management raised guidance over 5% for FQ2, now expecting $147M of revenue at the midpoint (45% YoY). Management attributed the strong FQ1 in part to stronger than expected deal activity and expects these trends to continue into the next quarter. 

In its FQ1 Earnings Call, CEO Jay Chaudry touted the company’s position amongst a growing opportunity: “I believe in the current challenging environment and in the post-COVID economy, Zscaler will be the go-to-platform for vendor consolidation, cost-saving, increased user productivity, and better cyber protection..”

Elastic

Elastic announced strong FQ2 earnings on 12/2. Total revenue increased 43% YoY, representing an 11% beat above consensus. Total billings grew 42% YoY while SaaS revenue increased 81% versus the same period a year ago. The company’s losses also improved significantly, with non-GAAP EPS of -$0.03 coming in 17 cents better than expected. Non-GAAP operating loss improved to -$1.9 million, representing a -1% operating margin versus -10% projected. Gross margins also came in better than expected with 77% versus a consensus of 75%. FCF margin was -13% for the quarter. 

Subscription revenue totaled 93% of Elastic’s total revenue in the quarter, with 45% of total revenue coming from outside the US. Management views this geographical distribution as a strength in the company’s business model. Elastic’s net retention rate ticked down several points from last quarter but still remained modestly above 130%. Elastic now has a total of 12,900 subscription customers with 650 of those (5%) having annual contract values exceeding $100K. 

At the start of its fiscal year, Elastic’s management discussed how COVID-19 would likely create headwinds to calculated billings for a couple of quarters and that they would then see gradual improvement beyond that. 

In its FQ2 Earnings Call, management confirmed that the first half of fiscal 2021 played out as expected. The company has observed longer sales cycles and many customers are looking to conserve cash as spending patterns have not recovered to pre-COVID levels. Management updates its outlook for the second half of the year, noting that they expect the trends they observed in the last two quarters to continue in the next two: “given the global situation with the pandemic, our current assumption is that the mixed demand environment that we experienced in the first half will continue for the rest of the fiscal year. Previously we were expecting the environment to gradually improve during the second half.” Still, Elastic’s strong execution in the first half of its fiscal year gave management the confidence to increase its guidance for the next quarter. Management raised guidance 4% for FQ3, now expecting $146M of revenue (29%). However, the company expects EPS to decline to -$0.15 on a -7% operating margin for FQ3.     

Elastic’s management ultimately expects the demand environment to return to pre-COVID levels in fiscal 2022, which would align with the summer of 2021. While the company is certainly facing some headwinds due to the pandemic, the digital transformation has provided tailwinds that have allowed growth to remain strong. Management expects these tailwinds to continue beyond the rest of their fiscal year: “the tailwinds of cloud and our solutions adoption position us well for the rest of this fiscal year and beyond.” 

Beth Kindig owns shares of Zoom Video and may enter a position in any of the above listed names at any time. This is not financial advice. Please consult with your financial advisor in regards to any stocks you buy.

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In Digital India, Cash Is King, Admits Paytm Founder

Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma. Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs. 1,000 and Rs. 500 denominations."While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday."I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber."Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services."We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.The mobile-first bank services include zero balance and zero digital transaction charge accounts."Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions."It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones."If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep-pocketed international giants Google Pay and Amazon Pay are in the fray.Disclosure: Paytm's parent company One97 is an investor in Gadgets 360. 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