#AgentForce Integration

[getoncrm]

 Inside Team TriAgent’s TDX 2025 Win: Innovation, Grit, and the Power of Collaboration

Team TriAgent’s journey at TrailblazerDX 2025 went beyond code and competition. From real-time Slack integration to building intelligent agents on AgentForce, their solution earned the “Best Use of Slack” award. This is a story of bold ideas, precise execution, and the collaborative spirit that pushed boundaries at one of the biggest Salesforce hackathons.

[salesforceconsultingsol]

Salesforce Agentforce: The Future of AI-Powered Customer Engagement

[businesshonor1]

Salesforce's AI Platform Agentforce Sparks Analyst Optimism with Buy Ratings

Salesforce’s Agentforce platform gains attention, with analysts maintaining strong “Buy” ratings and growth potential.

Salesforce, Inc. (NYSE:CRM), a pioneer in cloud-based CRM services, is creating a stir with the introduction of Agentforce, an AI-powered platform. One important aspect of this new project is the introduction of Agent Exchange, a marketplace that directly links with Agentforce. Through the marketplace, partners and developers can create and offer AI technologies that are suited to the requirements of companies utilizing Salesforce's CRM services.

Raimo Lenschow, an analyst at Barclays, maintained a "Buy" rating on the stock and set a price objective of $425.00 in a research report published on March 6. The grade comes after the business launched AgentExchange, a reliable community and marketplace for Agentforce.

With its direct integration into its AI CRM platform, Salesforce, Inc.'s (NYSE:CRM) new marketplace and community enable partners, developers, and the Agentblazer community to create and market agentic AI components. Following the company's earnings release, a number of other investment firms have also expressed optimism about the stock.

DBS kept its buy recommendation on Salesforce as of March 3rd, with a $422.00 price objective. Mizuho Securities analyst Gregg Moskowitz maintained the price objective at $425.00 and reaffirmed a "Buy" recommendation on Salesforce that same day. These companies' buy recommendations are supported by the company's strong financial results and room for expansion.

On our list of AI stocks that Wall Street depends on, CRM comes in at number seven overall. Although we appreciate CRM's potential as an investment, we believe that some AI stocks have a better chance of producing larger returns in a shorter amount of time. Check out our research on the cheapest AI stocks if you're searching for a more promising AI firm than CRM that trades at less than five times its profits.

[getoncrm-salesforce-insights]

From Code to TDX Champion: Agentforce in Slack

The rise of conversational AI in enterprise tools isn’t a concept anymore—it’s real, and it’s happening in Slack. At GetOnCRM, we took that idea and built something powerful: Agentforce, an intelligent Slack assistant powered by Salesforce services.

This wasn’t just an internal tool. It became a game-changer at Salesforce TDX 2025, where Agentforce earned the award for Best Use of Slack. Why? Because it connects Salesforce Data Cloud, Flows, Apex, and Slack SDK into one seamless experience. From checking customer profiles to viewing real-time updates—everything runs in Slack through natural conversation.

Agentforce is more than a demo. It's proof that AI-powered Salesforce integrations can simplify workflows, boost productivity, and scale across teams—whether in healthcare, finance, or retail. Built on the Atlas Reasoning Engine and secured by Salesforce’s Trust Layer, it delivers context-aware results without compromising compliance.

👉 Want to learn how we built it and what made Agentforce a ₹15 lakh TDX winner?

[technogrow]

Meet Tableau Next — the world’s first agentic analytics platform. Built on Salesforce and seamlessly integrated with Agentforce, it brings AI-powered, real-time insights directly into your workflow, enabling faster, smarter decisions without switching tools.

[ayan-softwares]

Agentforce for HR by Salesforce: What to Know

What excites me most? These tools don’t just answer questions – they prevent them. By centralizing information in an intuitive employee portal, workers find policies faster than asking colleagues. Salesforce’s solution even integrates with Slack, letting teams resolve issues without switching apps.

https://ayaninsights.com/guestblogs/agentforce-for-hr-by-salesforce/

[ameliajohnss012]

Maximizing ROI with Agentforce: Metrics and KPIs to Watch

Understanding ROI in the Context of Agentforce

Return on investment with Agentforce isn’t limited to cost reduction. While automation often leads to savings in time and labor, ROI also includes improvements in customer satisfaction, faster resolution times, enhanced decision-making, and increased sales conversions. A comprehensive ROI assessment involves both quantitative and qualitative measures.

Also Read this blog- Salesforce AI Strategy Unveiled: The Power of Agentforce and Beyond

Key Metrics and KPIs to Monitor

Customer Satisfaction (CSAT)

Track CSAT scores to evaluate how customers perceive interactions with AI agents. Improved satisfaction often correlates with quicker, more accurate resolutions and consistent service quality.

2. First Contact Resolution (FCR)

Measure how often customer issues are resolved during the first interaction. High FCR rates signal the efficiency and effectiveness of Agentforce-powered interactions.

3. Average Handling Time (AHT)

Monitor how long it takes to complete tasks or resolve issues. A decrease in AHT typically reflects well-optimized workflows and effective use of AI assistance.

4. Agent Utilization Rate

Evaluate how much of the workload is being handled by Agentforce versus human agents. A balanced utilization can help optimize resources and reduce operational costs.

5. Lead Conversion Rate

For sales teams, measure the percentage of leads converted into customers with the help of Agentforce. Intelligent automation can speed up response times and qualify leads more effectively.

6. Operational Cost Savings

Calculate savings derived from reduced manual labor, fewer escalations, and improved efficiency. This directly reflects the cost-effectiveness of deploying Agentforce.

7. Time to Resolution

Track the average time taken to resolve issues. A lower time to resolution generally leads to happier customers and better retention.

8. Escalation Rate

Keep an eye on how often issues are passed on from AI to human agents. Lower escalation rates may indicate the increasing capability and reliability of Agentforce agents.

Enhancing ROI Through Best Practices

Continuous Training and Optimization: Regularly update AI models with new data and feedback to improve performance and relevance.

Hybrid Workforce Strategy: Combine the strengths of AI agents with human expertise to deliver superior service.

Performance Dashboards: Use real-time dashboards to monitor KPIs and make data-driven decisions.

Customer Feedback Integration: Leverage feedback to fine-tune agent behavior and workflows.

Conclusion

Agentforce presents a powerful opportunity to drive operational excellence and elevate customer engagement through AI. By identifying and tracking the right metrics, organizations can not only justify their investment but also continuously refine their strategies to get the most out of this cutting-edge technology. In the age of intelligent automation, success is measured not just by what you implement, but by how well you measure and improve it.

[ozaintel]

Revolutionizing Business with Agentic AI Solutions

Agentic AI is transforming how businesses operate by introducing autonomous systems that work smarter, not harder. These intelligent agents, powered by platforms like Salesforce’s Agentforce, handle tasks, adapt to changes, and make decisions with minimal human input. From streamlining workflows to enhancing customer experiences, Agentic AI services are a game-changer for modern enterprises.

What is Agentic AI?

Agentic AI refers to advanced AI systems that act independently to achieve goals. Unlike traditional AI, these agents analyze data, learn from their environment, and make decisions in real-time. Built on platforms like Agentforce, they integrate seamlessly with business tools, offering scalable and secure solutions.

Key Features

Agentic AI services shine with their unique capabilities. They offer autonomous decision-making, adapting to dynamic conditions. These systems are secure, using advanced encryption to protect data. They scale effortlessly, fitting businesses of all sizes. Real-time insights help companies stay agile, while integration with CRMs and ERPs ensures smooth operations.

Why It Matters

Agentic AI boosts efficiency by automating complex tasks. It saves time, reduces costs, and delivers personalized customer experiences. Businesses gain a competitive edge with faster decision-making and fewer errors. OzaIntel LLC provides these cutting-edge services, ensuring reliable, tailored solutions for your needs.

Industry Applications

Agentic AI excels across sectors. In retail, it powers personalized customer support. In healthcare, it streamlines patient management. Financial services use it for fraud detection, while manufacturers optimize supply chains. Its versatility makes it invaluable for any industry aiming to innovate.

Implementation Tips

To succeed with Agentic AI, define clear goals for its use. Start with a small project to test its impact. Ensure your team is trained to collaborate with AI agents. Regularly monitor performance to optimize results. Choose a platform like Agentforce for seamless integration and scalability.

Why Quality Counts

High-quality Agentic AI services ensure reliability and security. Poor systems can lead to inefficiencies or data risks. Trusted providers deliver solutions that drive long-term success, keeping businesses ahead in a digital world.

Conclusion

Agentic AI services, powered by platforms like Salesforce’s Agentforce, are revolutionizing business operations. With their ability to automate, adapt, and deliver insights, they empower companies to thrive. Partnering with providers like OzaIntel LLC ensures businesses unlock the full potential of this transformative technology.

[salesforcesblog]

📈 How Agentforce Can Revolutionize Sales Performance in Your Business

Are you looking to scale sales without scaling headcount? Want to increase rep productivity, shorten sales cycles, and improve lead conversion—all without overhauling your tech stack?

Meet Agentforce, Salesforce’s autonomous AI platform that empowers your sales team to operate at peak performance with less manual effort and more strategic impact.

At Astreca, we help businesses unlock the power of AI in sales—and Agentforce is one of the most transformative tools we’ve seen.

Here’s how it can drive real business outcomes:

🔍 What Agentforce Delivers for Your Business

✅ 24/7 Sales Enablement & Lead Nurturing Agentforce acts as an always-on SDR—automating personalized outreach, following up with leads, and handling inquiries instantly via Slack, SMS, and more.

✅ Data-Driven Sales Coaching at Scale Forget inconsistent coaching. Agentforce trains on your company’s data to deliver tailored feedback to each rep—improving skills, confidence, and close rates without adding management layers.

✅ Custom Agents That Work the Way You Do Build AI agents that match your unique workflows. Whether it's qualifying leads, suggesting next best actions, or syncing tasks across platforms—Agentforce adapts to your processes.

✅ Smarter, Faster Decision Making Integrated with Salesforce, Einstein, and (optionally) Data Cloud, Agentforce analyzes behavior, identifies sales signals, and provides your team with real-time recommendations that accelerate deals.

✅ Secure, Controlled AI Unlike generic AI tools, Agentforce operates within clearly defined guardrails. You control the tone, actions, and boundaries—keeping data secure and decisions aligned with your business goals.

📊 Measurable Business Benefits

Boost Sales Productivity without increasing team size

Reduce Time-to-Close with intelligent deal support

Improve Conversion Rates through personalized, automated follow-ups

Lower Operational Costs by automating manual tasks and workflows

Enhance Customer Experience through timely, consistent communication

🆚 Agentforce vs. Copilot (Microsoft)

FeatureAgentforce (Salesforce)Copilot (Microsoft)FocusSales automation & AI agentsDocument & task automationPlatform IntegrationSalesforce, Slack, custom workflowsOffice 365 (Word, Excel, Outlook, Teams)PersonalizationHigh (trained on your sales data)Medium (document-level assistance)Ideal Use CaseSales teams, pipeline management, lead conversionProductivity, communication tasks

Together, these tools can complement each other—but Agentforce is the only one built specifically to drive sales.

🔗 Learn More

📘 Dive deeper into the use cases and real-world benefits: How Agentforce Is Changing Sales for Reps

🔧 Ready to transform your sales team with Agentforce? Astreca Consulting specializes in helping growing businesses implement AI-powered sales strategies with Salesforce. We tailor each solution to your team, your tools, and your goals.

Let’s build smarter sales—together.

#Salesforce #Agentforce #SalesAI #RevenueGrowth #BusinessIntelligence #SalesTransformation #Astreca #SmartSelling

[getoncrm]

Agentforce by GetOnCRM Wins Big at Salesforce TDX Hackathon 2025 Agentforce, developed by GetOnCRM, emerged as the winner of the Best Use of Slack award at Salesforce TDX Hackathon 2025 in Bengaluru. This AI-powered assistant was designed to help field sales reps, managers, and admins instantly access real-time Salesforce data inside Slack, improving productivity and decision-making. Learn how the team overcame tech hurdles and built a secure, contextual, and scalable solution that’s ready for cross-industry use.

[kamalkafir-blog]

Salesforce Developer- Agentforce,Experience cloud

Job title: Salesforce Developer- Agentforce,Experience cloud Company: NTT Data Job description: a Salesforce Developer– Agentforce,Experience cloud to join our team in Pune, Mahārāshtra (IN-MH), India (IN). “Key… Responsibilities: We are seeking an experienced Senior Salesforce Developer with deep expertise in Agentforce, integrations, sales… Expected salary: Location: Pune, Maharashtra Job date:…

[webdeveloperinbangalore]

Growth with Salesforce Agentforce

The power of Salesforce Agentforce lies in its ability to simplify complex sales operations through intelligent automation and CRM integration. With the Agentforce plugin for Salesforce, small and mid-sized businesses can streamline lead assignment, automate follow-ups, and manage customer data more effectively. This seamless Salesforce Agentforce integration enhances sales team productivity by reducing manual tasks and providing real-time visibility into every lead. Whether you're looking to install Agentforce in Salesforce or explore a full Salesforce Agentforce CRM setup, this solution is a game-changer for teams aiming to scale faster and smarter.

🚀 visit: https://websenor.com/salesforce-developer-in-india/

[technogrow]

Salesforce has launched Agentforce for HR Service, an AI-powered solution that streamlines employee support and automates routine HR tasks. By integrating with HRIS systems and delivering personalized, conversational assistance through Slack or portals, Agentforce enables faster resolution, reduced ticket volumes, and improved employee satisfaction—freeing HR teams to focus on strategic initiatives and people-first experiences.

[jcmarchi]

Salesforce to buy Informatica in $8B deal

New Post has been published on https://thedigitalinsider.com/salesforce-to-buy-informatica-in-8b-deal/

Salesforce to buy Informatica in $8B deal

Salesforce has agreed to acquire data management firm Informatica in a deal valued at around $8 billion. This includes equity value, minus Salesforce’s existing investment in the company. Informatica shareholders will receive $25 in cash per share.

The move aims to help Salesforce build a stronger foundation for AI tools that can act on their own, often called agentic AI. Informatica’s software is known for helping businesses collect, manage, and organise large sets of data – the kind of support Salesforce needs to improve its AI systems’ work in different business applications.

The deal brings together tools for organising and cleaning data (like Master Data Management and data integration) with Salesforce’s cloud platform. The idea is to make sure any AI features running on Salesforce have access to organised and secure data.

For companies using AI in daily operations, having the right data isn’t enough. They also need to know where that data came from, how it has been changed, and whether it can be trusted. That’s where Informatica’s tools come in with benefits such as:

Transparency: Informatica can show how data flows through systems, helping companies meet audit or regulatory needs.

Context: By combining Informatica’s metadata with Salesforce’s data models, AI agents will better understand how to connect the dots in business systems.

Governance: Features like data quality controls and policy settings help make sure AI systems rely on clean and consistent data.

Salesforce CEO Marc Benioff said the acquisition supports the company’s goal of building safe and responsible AI for business use. “We’re excited to acquire Informatica … Together, we’ll supercharge Agentforce, Data Cloud, Tableau, MuleSoft, and Customer 360,” Benioff said.

Informatica CEO Amit Walia said joining Salesforce will help more businesses make better use of their data.

How this helps Salesforce’s data products

Informatica’s cloud tools will plug directly into Salesforce’s core products:

Data cloud: Informatica will help ensure data collected is trustworthy and ready to use – not just gathered in one place.

Agentforce: AI agents should be able to make smarter decisions with cleaner data and better understanding of business context.

Customer 360: Salesforce CRM tools will gain data inputs, helping sales and support teams.

MuleSoft: With Informatica’s data quality and governance tools, the data passing through MuleSoft APIs should be more reliable.

Tableau: Users of Tableau will benefit from more detailed information, as the data behind the dashboards should be better organised and easier to understand.

Steve Fisher, President and CTO at Salesforce, explained the value: “Imagine an AI agent that goes beyond simply seeing data points to understand their full context – origin, transformation, quality, and governance.”

Salesforce plans to bring Informatica’s technology into its existing systems quickly after the deal closes. This includes integrating data quality, governance, and MDM features into Agentforce and Data Cloud.

The company also said it will continue to support Informatica’s current strategy to build AI-driven data tools for use in different cloud environments.

Informatica acquisition aligns with Salesforce’s strategy

Salesforce executives described the acquisition as part of a long-term plan.

Robin Washington, President and CFO, said the company targets deals like this one when it sees a clear fit for customers and a solid financial return. “We’re laser-focused on accelerated execution,” she said, pointing to sectors like government, healthcare, and finance, where the combined tools could have most impact.

Informatica’s chairman Bruce Chizen said the deal shows how long-term investment strategies can pay off. He credited private equity backers Permira and CPP Investments for their role in guiding the company toward this outcome.

Salesforce also said it plans to invest in Informatica’s partner network and apply its own sales and marketing muscle to grow Informatica’s cloud business further.

Deal terms and next steps

The boards of both companies have approved the transaction. Shareholders representing about 63% of Informatica’s voting shares have signed off and no further votes are needed. The deal is expected to close early in Salesforce’s 2027 fiscal year, pending regulatory approval and other conditions.

Salesforce will pay for the deal using a mix of cash and new debt. The company expects the deal to add to its non-GAAP earnings, margin, and cash flow starting in the second year after closing. It does not plan to change its shareholder return plans as a result of the acquisition.

(Image from Pixabay)

See also: Oracle plans $40B Nvidia chip deal for AI facility in Texas

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