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AI Chatbot Development Services for Seamless Customer Support
Our AI-based chatbot development services are designed to provide businesses with an efficient
and scalable solution to improve customer service and streamline workflows. With advanced features such as 24/7 availability, multilingual support, and seamless integration with CRM, ERP, and other business systems, our chatbot platform ensures a smooth customer experience.
We offer highly customizable chatbots tailored to your brand’s voice, enabling businesses to manage high volumes of interactions, enhance user engagement, and boost sales. Our chatbots also feature in-depth analytics that provides valuable insights into user behavior, helping you continuously optimize your customer service efforts. Whether you’re a small and medium enterprise (SME) or a large business enterprise, our chatbot services can be adapted to meet your specific needs. With support for both audio and video calls, and integration with multiple platforms like AWS, Google Cloud, and Azure, our chatbots are the smart choice for businesses looking to improve customer satisfaction and drive revenue growth.
Contact Information
Email: [email protected]
Phone Numbers: +1 408 454 6110
Location: 410 E Santa Clara Street, Unit #1023, San Jose, CA 95113
#<Ai Chatbot solutions>#<Ai chatbot development>#<chatbot services>#<Ai chatbot app development>#<Customer service Automation>#<Chatbot integration>
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85% of Australian e-commerce content found to be plagiarised

Optidan Published a Report Recently
OptiDan, an Australia-based specialist in AI-driven SEO strategies & Solutions, has recently published a report offering fresh insights into the Australian e-commerce sector. It reveals a striking statistic about content across more than 780 online retailers: 85% of it is plagiarised. This raises severe questions about authenticity and quality in the e-commerce world, with possibly grave implications for both consumers and retailers.
Coming from the founders of OptiDan, this report illuminates an issue that has largely fallen under the radar: content duplication. The report indicates that suppliers often supply identical product descriptions to several retailers, resulting in a sea of online stores harbouring the same content. This lack of uniqueness unfortunately leads to many sites being pushed down in search engine rankings, due to algorithms detecting the duplication. This results in retailers having to spend more on visibility through paid advertising to compensate.
Key Findings in Analysis
Key findings from OptiDan's research include a worrying lack of originality, with 86% of product pages not even meeting basic word count standards. Moreover, even among those that do feature sufficient word counts, Plagiarism is distressingly widespread. Notably, OptiDan's study presented clear evidence of the detrimental impacts of poor product content on consumer trust and return rates.
Founder and former retailer JP Tucker notes, "Online retailers anticipate high product ranking by Google and expect sales without investing in necessary, quality content — an essential for both criteria." Research from 2016 by Shotfarm corroborates these findings, suggesting that 40% of customers return online purchases due to poor product content.
Tucker's industry report reveals that Google usually accepts up to 10% of plagiarism to allow for the use of common terms. Nonetheless, OptiDan's study discovered that over 85% of audited product pages were above this limit. Further, over half of the product pages evidenced plagiarism levels of over 75%.
"Whilst I knew the problem was there, the high levels produced in the Industry report surprised me," said Tucker, expressing the depth of the issue. He's also noted the manufactured absence of the product title in the product description, a crucial aspect of SEO, in 85% of their audited pages. "Just because it reads well, doesn't mean it indexes well."
OptiDan has committed itself to transforming content performance for the online retail sector, aiming to make each brand's content work for them, instead of against them. Tucker guarantees the effectiveness of OptiDan's revolutionary approach: "We specialise in transforming E-commerce SEO content within the first month, paving the way for ongoing optimisation and reindexing performance."
OptiDan has even put a money-back guarantee on its Full Content Optimisation Service for Shopify & Shopify Plus partners. This offer is expected to extend to non-Shopify customers soon. For now, all retailers can utilise a free website audit of their content through OptiDan.
Optidan – Top AI SEO Agency
Optidan is a Trusted AI SEO services Provider Company from Sydney, Australia. Our Services like - Bulk Content Creation SEO, Plagiarism Detection SEO, AI-based SEO, Machine Learning AI, Robotic SEO Automation, and Semantic SEO
We’re not just a service provider; we’re a partner, a collaborator, and a fellow traveller on this exciting digital journey. Together, let’s explore the limitless possibilities and redefine digital success.
Intrigued to learn more? Let’s connect! Schedule a demo call with us and discover how OptiDan can transform your digital performance.
Reference link – Here Click
#Shopify SEO consultant#E-commerce SEO solutions#Shopify integration services#AI technology for efficient SEO#SEO content creation services#High-volume content writing#Plagiarism removal services#AI-driven SEO strategies#Rapid SEO results services#Automated SEO solutions#Best Shopify SEO strategies for retailers
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Send WhatsApp from Google Spreadsheet: Automated Messaging Made Easy
https://www.smsgatewaycenter.com/integrations/send-whatsapp-from-google-spreadsheet/
Discover the power of automated WhatsApp messaging directly from Google Sheets with our Send WhatsApp from Google Spreadsheet add-on. Effortlessly send notifications, engage clients, and customize messages with your wabaapi.com subscription. Installation and training included.
#SMSGatewayCenter#SMS Gateway Center#WhatsApp Google Spreadsheet Add-on#Automated WhatsApp Messaging#Google Sheets WhatsApp Integration#wabaapi WhatsApp Service#Business Communication Tool#Automated Client Messaging#Customizable WhatsApp Messages#Google Sheets Add-ons#WhatsApp Bulk Messaging
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The Top Choice: Oracle Enterprise Resource Planning Cloud Service for Your Business Success
Are you searching for the best solution to streamline your business operations? Look no further than the Top Choice: Oracle Enterprise Resource Planning (ERP) Cloud Service. In today's fast-paced business world, organizations need a robust ERP solution to optimize their processes, enhance productivity, and drive growth. Oracle ERP Cloud Service, crowned as the best in the industry, offers a comprehensive suite of tools designed to meet the demands of modern businesses.
Why Choose the Best: Oracle Enterprise Resource Planning Cloud Service?
Oracle ERP Cloud Service stands out as the Best Option for businesses across various industries. Here's why:
Scalability: Easily scale your ERP system as your business grows, always ensuring seamless operations.
Integration: Integrate ERP with other Oracle Cloud services for a unified business platform.
Real-time Insights: Gain valuable insights into your business with real-time analytics, enabling data-driven decision-making.
Security: Rest easy knowing your data is secure with Oracle's advanced security features.
Frequently Asked Questions about the Best Choice: Oracle ERP Cloud Service
Q1: What modules are included in Oracle ERP Cloud Service?
A1: Oracle ERP Cloud Service includes modules for financial management, procurement, project management, supply chain management, and more. Each module is designed to optimize specific aspects of your business.
Q2: Is Oracle ERP Cloud Service suitable for small businesses?
A2: Yes, Oracle ERP Cloud Service is scalable and can be tailored to meet the needs of small, medium, and large businesses. It offers flexible solutions suitable for businesses of all sizes.
Q3: How does Oracle ERP Cloud Service enhance collaboration among teams?
A3: Oracle ERP Cloud Service provides collaborative tools that enable teams to work together seamlessly. Features like shared calendars, document management, and task tracking enhance communication and collaboration.
Conclusion: Empower Your Business with the Best ERP Solution
Oracle Enterprise Resource Planning Cloud Service is not just a choice; it's the Ultimate Solution for businesses seeking to optimize their operations. By harnessing the power of Oracle ERP, you can streamline processes, improve efficiency, and drive innovation. Don't let outdated systems hold your business back. Embrace the future with Oracle ERP Cloud Service and propel your business to new heights.
Ready to transform your business? Contact us today to explore the endless possibilities with the best ERP solution on the market.
#oracle#oracle erp#rapidflow#oracle erp cloud service#best erp solution#oracle erp service providers#business#business automation#oracle services#enterprise software#scalability#integration#rpa#market#erp
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GQAT Tech’s QA Arsenal: Powerful Tools That Make Quality Assurance Smarter
In this technology-driven age, delivering high-quality software is not an optional function but a necessity. Clients now expect us to produce digital products— apps, websites, etc.-- that are made quickly and error-free. The best way to achieve this is with a quality assurance (QA) process and effective tools to adapt to their needs.
The GQAT Tech QA team calls their QA efficient and effective tools combined, and their QA arsenal productive platforms, automation, tools, and proven processes. These testing tools and approaches can help a QA team find bugs more quickly, decrease hands-on effort, and allow more test coverage depending on the software project.
Now, let's look at what a QA Arsenal is, why it is important, and how QA will help your business produce better software.
What is the QA Arsenal?
The "QA Arsenal" refers to the collection of tools, frameworks, and strategies at GQAT Tech that the QA team employs to provide quality testing to clients. The QA Arsenal is like a toolbox, where everything a tester needs to complete the project is in the toolbox.
It includes:
Automation testing tools
Manual testing techniques
Defect tracking systems
Performance testing platforms
Mobile and web testing tools
CI/CD integrations
Reporting and analytics dashboards
What Makes GQAT’s QA Arsenal Unique?
We do not use tools haphazardly. We use the most appropriate tools based on the client's type of project, technology stack, service timeline, and quality. The QA Arsenal is designed to offer flexibility and therefore considers:
Web apps
Mobile apps
Embedded systems
IoT devices
Enterprise software
Whether functional test, compatibility test, API test, performance test, GQAT Tech utilizes a custom mixture of tools to ensure that it is reliable, secure, and ready for launch.
Tools Included in the QA Arsenal
Here are some common tools and platforms GQAT Tech uses:
🔹 Automation Tools
Selenium – For web application automation
Appium – For mobile app automation
TestNG / JUnit – For running and managing test cases
Robot Framework – For keyword-driven testing
Postman – For API testing
JMeter – For performance and load testing
🔹 Defect & Test Management
JIRA – To log, track, and manage bugs
TestRail / Zephyr – For test case management
Git & Jenkins – For CI/CD and version control
BrowserStack / Sauce Labs – For cross-browser and device testing
How It Helps Clients
Using the QA Arsenal allows GQAT Tech to:
Detect Bugs Early – Catch issues before they reach end-users
Save Time – Automation reduces time spent on repetitive tasks
Test on Real Devices – Ensures compatibility across systems
Generate Reports – Easy-to-read results and test status
Integrate with DevOps – Faster release cycles and fewer rollbacks
Improve Product Quality – Fewer bugs mean a better user experience
Real Results for Real Projects
GQAT Tech’s QA Arsenal has been successfully used across different domains like:
FinTech
Healthcare
E-commerce
Travel & Transport
EdTech
AI and IoT Platforms
With their domain expertise and knowledge of tools, they help businesses go faster, mitigate risks, and build customer diligence.
Conclusion
Building a great QA team is essential, but having them equipped with the right tools makes all the difference. GQAT Tech’s QA Arsenal provides their testers with everything they need to test faster, smarter, and more comprehensively.
If you are building a digital product and want to ensure it is released in the real world, you need a testing partner who does not leave things to chance. You need a testing partner with a battle-tested QA arsenal.
💬 Ready to experience smarter quality assurance?
👉 Explore GQAT Tech’s QA Arsenal and get in touch with their expert team today!
#QA Arsenal#Software Testing Tools#Quality Assurance Strategies#Automation Testing#Manual Testing#Selenium#Appium#Test Management Tools#CI/CD Integration#Performance Testing#Defect Tracking#Cross-Browser Testing#GQAT Tech QA Services#Agile Testing Tools#End-to-End Testing
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E-Recording Companies and API Integrations: The Future of Legal Workflow Automation
The legal industry is undergoing a quiet revolution—one driven not just by changing regulations, but by the accelerating pace of technology. Among the most impactful developments in recent years is the rise of e-recording companies and their seamless API integrations. These innovations are reshaping how law firms manage document filings, with applications ranging from deeds and liens to the e-record renewal of judgments.
For law firms, title agencies, and debt collection professionals, staying competitive today means more than just offering legal expertise. It’s about delivering speed, accuracy, and compliance through automated workflows. And that’s where API-enabled e-recording services—like those offered by Countrywide Process—come into play.
The Traditional Workflow Challenge:
Legal document recording has long been plagued by delays, inefficiencies, and human error. Filing a document with a county recorder’s office traditionally involved:
Printing physical copies
Manually preparing cover pages
Mailing or hand-delivering to county offices
Waiting days (or even weeks) for confirmation
Risking document rejection due to minor formatting errors
This process is particularly problematic for time-sensitive filings like the e-record renewal of judgment, where missing a statutory deadline can render a judgment unenforceable and cost clients thousands of dollars.
Enter E-Recording Services + API: A Game-Changer
E-recording services allow legal professionals to submit documents digitally, but what’s truly transforming the industry is the integration of APIs (Application Programming Interfaces). APIs serve as bridges between your firm’s case management software and the systems of e-recording companies, enabling automatic document generation, submission, and status tracking without the need for manual input.
For example, when a judgment renewal date approaches, your system can trigger an automatic submission of the required documents to the recorder’s office—handling everything from file formatting to confirmation receipts. This creates a frictionless experience that saves time, reduces risk, and enhances compliance.
Key Benefits of API Integration for E-Record Renewal of Judgment:
1. Automated Document Filing
Imagine being able to schedule the e-record renewal of the judgment process well in advance. With API-enabled platforms, your firm can generate renewal forms directly from your client management system, attach required exhibits, and instantly submit them through your integrated e-recording services provider—all without leaving your dashboard.
This dramatically reduces the chances of error, while also allowing paralegals and attorneys to focus on more critical tasks.
2. Real-Time Filing Status and Alerts
Gone are the days of wondering whether your documents were accepted. With API-powered e-recording companies, your system receives real-time updates on document status—submitted, accepted, rejected, or pending corrections. This level of transparency not only improves accountability but also allows legal teams to act quickly if any issues arise with the filing.
3. Compliance-First Approach
For judgment renewals, timing is everything. Courts and counties often have strict deadlines for filing the renewal paperwork, typically within 10 years from the date the judgment was entered. Missing the renewal window can result in the loss of enforceability.
By automating the e-record renewal of judgment through API-integrated platforms like those used by Countrywide Process, firms gain peace of mind that deadlines won’t slip through the cracks.
4. Seamless Integration with Existing Software
Most small and mid-sized firms use some form of practice management software. API integration doesn’t require changing these systems—instead, it enhances them. Countrywide Process provides flexible API endpoints that integrate with common platforms like Clio, My Case, and custom-built legal CRMs, allowing firms to retain their workflows while gaining the benefits of automation.
Why Countrywide Process Leads the Way?
At Countrywide Process, we understand the urgency and precision needed for document recording—especially when it involves the e-record renewal of judgment. That’s why we’ve built our platform around smart API integrations, allowing legal teams to scale operations without scaling costs.
As one of the most trusted e-recording companies, we offer:
Direct API access for high-volume firms
Cloud-based dashboards for submission tracking
Bulk document uploading and formatting tools
Secure, encrypted communication channels
Integration with more than 2,000 counties nationwide
Whether you’re a boutique law firm or a growing collections agency, our e-recording services are built to meet your evolving needs.
The Future Is Automated, Compliant, and Faster:
As legal clients demand more responsive service and courts move toward digitization, the firms that embrace automation will be the ones that thrive. Partnering with API-driven e-recording companies enables you to eliminate tedious manual processes, improve client satisfaction, and ensure airtight legal compliance.
In the context of critical filings like the e-record renewal of judgment, automation isn't just a convenience—it’s a competitive advantage.
✅ Ready to Automate Your Legal Workflow?
👉 Connect to Countrywide Process Today – Start E-Recording Smarter
#e recording services#e recording companies#judgment renewal#erecord renewal of judgement#renewal of judgement online#efile and erecord renewal of judgement#e-record renewal of judgment#e-recording services#e-recording companies#legal workflow automation#API integration legal tech#legal technology solutions#digital document filing#judgment renewal automation#law firm automation#Countrywide Process#legal compliance tools#electronic recording
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Inside the AI Based Contact Center with Tools Tech and Trends
Introduction

The evolution of customer service has entered a new era with the rise of the AI based contact center. No longer just a support line, today’s contact centers are intelligent, data-driven hubs that utilize artificial intelligence to deliver personalized, efficient, and scalable customer interactions. As businesses race to stay ahead of the curve, understanding the essential tools, technologies, and emerging trends that power AI-driven contact centers becomes crucial. This article explores how AI is transforming contact centers and what lies ahead for this innovative landscape.
The Rise of the AI Based Contact Center
Traditional contact centers, though essential, have long suffered from inefficiencies such as long wait times, inconsistent service, and high operational costs. AI-based contact centers are solving these issues by automating routine tasks, predicting customer needs, and delivering omnichannel support.
AI technology, such as machine learning, natural language processing (NLP), and robotic process automation (RPA), is now integrated into contact center platforms to enhance agent productivity and customer satisfaction.
Essential Tools Driving AI Based Contact Centers
1. AI-Powered Chatbots and Virtual Agents
Chatbots are the most visible AI tool in contact centers. These virtual assistants handle customer queries instantly and are available 24/7. Advanced bots can handle complex conversations using NLP and deep learning, reducing human intervention for repetitive inquiries.
2. Intelligent Interactive Voice Response (IVR) Systems
Modern IVR systems use voice recognition and AI to route calls more accurately. Unlike traditional menu-based IVRs, intelligent IVRs can interpret natural language, making customer interactions smoother and faster.
3. Speech Analytics Tools
AI-driven speech analytics tools analyze live or recorded conversations in real time. They extract keywords, sentiments, and emotional cues, offering insights into customer satisfaction, agent performance, and compliance issues.
4. Workforce Optimization (WFO) Platforms
AI helps optimize staffing through forecasting and scheduling tools that predict call volumes and agent availability. These platforms improve efficiency and reduce costs by aligning workforce resources with demand.
5. CRM Integration and Predictive Analytics
By integrating AI with CRM systems, contact centers gain predictive capabilities. AI analyzes customer data to forecast needs, recommend next-best actions, and personalize interactions, leading to higher engagement and retention.
Core Technologies Enabling AI Based Contact Centers
1. Natural Language Processing (NLP)
NLP allows machines to understand, interpret, and respond in human language. This is the backbone of AI-based communication, enabling features like voice recognition, sentiment detection, and conversational AI.
2. Machine Learning and Deep Learning
These technologies enable AI systems to learn from past interactions and improve over time. They are used to personalize customer interactions, detect fraud, and optimize call routing.
3. Cloud Computing
Cloud platforms provide the infrastructure for scalability and flexibility. AI contact centers hosted in the cloud offer remote access, fast deployment, and seamless integration with third-party applications.
4. Robotic Process Automation (RPA)
RPA automates repetitive tasks such as data entry, ticket generation, and follow-ups. This frees up human agents to focus on more complex customer issues, improving efficiency.
Emerging Trends in AI Based Contact Centers
1. Hyper-Personalization
AI is pushing personalization to new heights by leveraging real-time data, purchase history, and browsing behavior. Contact centers can now offer customized solutions and product recommendations during live interactions.
2. Omnichannel AI Integration
Customers expect consistent service across channels—phone, email, chat, social media, and more. AI tools unify customer data across platforms, enabling seamless, context-aware conversations.
3. Emotion AI and Sentiment Analysis
Emotion AI goes beyond words to analyze voice tone, pace, and volume to determine a caller's emotional state. This data helps agents adapt their responses or triggers escalations when needed.
4. Agent Assist Tools
AI now works hand-in-hand with human agents by suggesting responses, summarizing calls, and providing real-time knowledge base access. These agent assist tools enhance productivity and reduce training time.
5. AI Ethics and Transparency
As AI becomes more prevalent, companies are increasingly focused on responsible AI usage. Transparency in how decisions are made, data privacy, and eliminating bias are emerging priorities for AI implementation.
Benefits of Adopting an AI Based Contact Center
Businesses that adopt AI-based contact centers experience a variety of benefits:
Improved Customer Satisfaction: Faster, more accurate responses enhance the overall experience.
Cost Reduction: Automation reduces reliance on large human teams for repetitive tasks.
Increased Scalability: AI can handle spikes in volume without compromising service quality.
Better Insights: Data analytics uncover trends and customer behaviors for better strategy.
Challenges in AI Based Contact Center Implementation
Despite the advantages, there are challenges to be aware of:
High Initial Investment: Setting up AI tools can be capital intensive.
Integration Complexities: Integrating AI with legacy systems may require customization.
Change Management: Staff may resist AI adoption due to fear of replacement or complexity.
Data Security and Compliance: AI systems must adhere to data protection regulations like GDPR or HIPAA.
Future Outlook of AI Based Contact Centers
The future of AI-based contact centers is promising. As technology matures, we can expect deeper personalization, more intuitive bots, and stronger collaboration between human agents and AI. Voice AI will become more empathetic and context-aware, while backend analytics will drive strategic decision-making.
By 2030, many experts predict that AI will handle the majority of customer interactions, with human agents stepping in only for high-level concerns. This hybrid model will redefine efficiency and service quality in the contact center industry.
Conclusion
The AI based contact center is transforming how businesses interact with customers. With powerful tools, cutting-edge technologies, and evolving trends, organizations are reimagining the contact center as a strategic asset rather than a cost center. By investing in AI, companies can enhance customer experiences, improve operational efficiency, and stay competitive in an increasingly digital marketplace. The time to explore and adopt AI contact center solutions is now—because the future of customer support is already here.
#AI based contact center#contact center tools#AI contact center technology#artificial intelligence in customer service#customer service automation#chatbot integration#virtual agents#intelligent IVR systems#speech analytics#workforce optimization#predictive analytics in contact centers#CRM integration with AI#natural language processing#machine learning in call centers#robotic process automation#omnichannel support#emotion AI#agent assist tools#contact center trends#AI-powered customer experience
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Power BI Trends 2025: AI Assist, Mobile Layouts & Semantic Model Advances
Microsoft Power BI continues to evolve with feature-rich updates aimed at improving analytics, user experience, and reporting flexibility. The latest updates in 2025 are geared toward making data visualization more accessible, intelligent, and mobile-responsive.
AI Assist Enhancements
Power BI now supports ad hoc calculations in read mode using Copilot. Users can ask questions and generate calculations directly from reports without entering edit mode. This expands the use of AI across all user levels.
Copilot is also now available on mobile devices, making insights accessible on the go. This helps business users interact with data and get answers from dashboards using natural language, no matter where they are.
Mobile Layout Auto-Creation
Creating mobile-friendly dashboards is now easier. Power BI automatically generates mobile layouts for desktop reports, which can be previewed and adjusted before publishing. This ensures reports are effective across both desktop and mobile interfaces without requiring extra effort from developers.
Semantic Model Enhancements
Developers now have the ability to edit semantic models live in Direct Lake mode. Changes sync seamlessly between Power BI Desktop and Power BI Service, supporting smoother collaboration across teams.
TMDL (Text Model Definition Language) view is also now available, allowing developers to compare and manage changes with better version control. These updates offer improved precision and flexibility for modeling complex data relationships.
New Visual Features
Power BI has expanded its visual options, including support for table headers with groupings, new chart types like Lollipop and Graph PRO, and updated mapping visuals. These provide better data presentation while allowing deeper interaction with insights.
Interface updates like Dark Mode and an improved metrics hub make navigating dashboards easier, faster, and more visually comfortable.
Expanded Data Connectivity
Power BI now offers broader data connectivity, including improved integration with platforms like Oracle, Vertica, and Snowflake. This makes it easier to centralize insights from multiple sources and reduces the need for complex data engineering.
Collaboration and Workflow Integration
Power BI continues to introduce features that enable interaction beyond just data consumption. With translytical flows and writeback support, users can now take actions directly from dashboards — such as approvals or updating entries — which enhances workflow automation and real-time decision-making.
These features position Power BI as more than just a reporting tool; it becomes a critical part of daily operations.
How VBeyond Digital Adds Value
VBeyond Digital helps organizations implement Power BI in ways that match their business goals. Their team offers full-service support covering:
Power BI integration with Azure, Dynamics 365, and third-party platforms
Power BI consulting services for strategy and solution design
A team of experienced Power BI experts and certified Power BI consultants
End-to-end Power BI services from data modeling to dashboard rollout
Support for Power Platform developers embedding Power BI into broader applications
VBeyond Digital ensures businesses get more from their data by implementing meaningful dashboards, training users, and supporting long-term optimization.
Final Thoughts
The 2025 updates to Power BI mark a shift toward smarter, mobile-ready, and action-oriented analytics. AI-assisted features, auto-generated mobile layouts, semantic modeling control, and real-time collaboration tools help users work more efficiently with data.
Organizations looking to adopt or upgrade their analytics should explore these new features and consider working with trusted partners like VBeyond Digital to implement them successfully.
#power bi integration#power bi consulting#power bi consulting services#power bi#microsoft#microsoft power automate
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Claims Mangement Solution
A Claims Management Solution from mSELL.in is a comprehensive software system designed to automate and optimize the entire expense and claim handling process for businesses. It helps organizations streamline expense tracking, simplify claim submission, automate approval workflows, digitize receipts, and provide real-time analytics. This solution aims to reduce manual errors, accelerate claim processing, and enhance overall financial management and employee satisfaction.
#Claims Processing#Insurance Automation#Workflow Management#Case Management#Document Management#Fraud Detection#Policy Integration#Claims Tracking#Customer Self-Service
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Evaluating Where to Implement Agentic AI in Your Business
New Post has been published on https://thedigitalinsider.com/evaluating-where-to-implement-agentic-ai-in-your-business/
Evaluating Where to Implement Agentic AI in Your Business
Agentic AI has the potential to reshape several industries by enabling autonomous decision-making, real-time adaptability, and proactive problem-solving. As businesses strive to enhance operational efficiency, they face the challenge of deciding how and where to implement agentic AI for maximum impact. From supply chain optimization to predictive maintenance and customer experience enhancement, enterprise leaders must carefully evaluate which areas of their business stand to gain the most benefit from agentic AI. A strategic framework for assessing AI integration opportunities is critical to ensuring that investments align with business objectives, drive measurable outcomes, and maintain a balance between automation and human oversight.
Understanding AI Evolution
To understand the role of agentic AI, we must first distinguish it from traditional AI implementations. Historically, enterprises have leveraged AI to analyze historical data, generate insights, and even make recommendations. However, these systems generally require human intervention to execute decisions and workflows. For example, a machine learning algorithmic system generates new observations, refines its models, and improves over time but never makes decisions, whereas standard AI recommends actions based on its learned experiences, potentially generating one action to move ahead a single step.
Agentic AI introduces autonomy into the equation. Instead of merely suggesting actions, agentic AI executes them, acting in real-time to solve problems and optimize workflows with multiple AI agents operating in parallel. The key differentiator lies in the concept of agents—independent AI entities that take action based on learning mechanisms and real-world conditions. A single AI agent might reorder inventory when stock runs low, while agentic AI—comprising multiple agents—could coordinate an entire supply chain response, adjusting procurement, transportation, and storage conditions dynamically.
Instead of executing a decision tree, agentic AI adapts based on real-time inputs, learning from its ever-changing environment and modifying its actions accordingly. For example, in food retail, a rule-based system might follow a structured compliance workflow—such as alerting a manager when a refrigeration unit exceeds a set temperature threshold. An agentic AI system, on the other hand, could autonomously adjust refrigeration settings, reroute impacted shipments, and reorder inventory—all without human intervention.
In a highly dynamic environment like airline logistics, a fully agentic AI network simultaneously analyzes all affected travelers, rebooks flights, notifies ground services, and communicates seamlessly with customer service representatives—all in parallel, reducing disruptions and improving efficiency.
Managing Agentic AI Autonomy Levels
As the AI evolution continues, agentic AI will gain more autonomy and handle increasingly complex decision-making scenarios. In the future, AI agents will collaborate across industries and make context-aware decisions. The challenge moving forward will be determining the right balance between full automation and human oversight for excursion management, mistake prevention, and system lockdowns. Businesses must carefully consider the risk thresholds for different workflows, implementing safeguards to prevent unintended actions while maximizing the potential gains from AI-driven advancements.
Leaders across industries should consider the areas where agentic AI is particularly valuable, where decision-making needs to be real-time, adaptive, and highly scalable. Key business functions that stand to benefit the most include supply chain and inventory management. Fleets of AI agents are able to monitor stock levels, predict demand fluctuations, and autonomously reorder products to reduce waste, avoid unnecessary loss, and finetune logistics outcomes.
In predictive maintenance, agentic AI analyzes equipment health, detects potential failures, and proactively schedules maintenance to reduce downtime. Compliance and risk management functions can also benefit, as AI oversees compliance workflows in regulated industries, automatically adjusting SOPs to meet evolving requirements.
Steps to Successful Agentic AI Adoption
To ensure successful agentic AI adoption, business leaders should follow a structured evaluation process.
Identify high-impact use cases by assessing business functions where real-time decision-making improves efficiency and reduces the administrative burden on customers or employees.
Define risk tolerance and oversight mechanisms by establishing safeguards, approval processes, and intervention points to balance AI autonomy with human oversight.
Ensure AI investments align with business objectives, focusing on applications that deliver measurable ROI and support broader strategic goals.
Start small and scale gradually by launching pilot programs in controlled environments before expanding agentic AI deployment across the enterprise.
Evaluate agentic AI programs regularly, refining models based on outcomes and a continuous improvement approach.
With the move to agentic AI, we’ll see a significant leap forward in enterprise automation, enabling businesses to move beyond insights and recommendations into autonomous execution. Successful implementation of agentic AI will require strategic consideration of workflow design, risk management, and governance structures. Business leaders who move quickly and thoughtfully will maximize efficiency, enhance resilience, and future-proof their operations.
#adoption#agent#Agentic AI#Agentic AI applications#agents#ai#AI adoption#ai agent#AI AGENTS#AI Autonomy#AI integration#applications#approach#automation#autonomous#Business#challenge#collaborate#compliance#continuous#customer experience#customer service#data#Decision Tree#deployment#Design#digi#efficiency#employees#enterprise
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Supercharge Your E-commerce Operations with Odoo Shopify Integration
🚀 Supercharge Your E-commerce with Odoo + Shopify! 🛒
Struggling to manage orders, inventory, or customer data across platforms? 💡 Discover how Odoo Shopify Integration brings it all together — syncing your systems, automating workflows, and boosting accuracy.
✅ Real-time inventory sync ✅ Streamlined accounting & CRM ✅ Advanced analytics & reporting ✅ Faster fulfillment, happier customers
✨ Future-proof your eCommerce business with smart integration. 👉 Read our full guide now & unlock operational excellence!
🔗 https://www.candidroot.com/blog/our-candidroot-blog-1/odoo-shopify-integration-780
#odoo#shopify#odoo integration#odoo shopify integration#ecommerce integration#business automation#erp#erpsoftware#odoo erp#odoo services#erp system
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Advanced HR & Payroll Software for Institutes - Campus HRMS
Campus HRMS is an advanced HR and payroll management software tailored for educational institutes. It streamlines HR processes, including attendance tracking, payroll processing, recruitment, and employee management, ensuring efficiency and compliance.
visit : https://www.campushrms.in/post/best-campushrms-for-schools-and-colleges
Campus HRMS is a comprehensive HR & payroll software designed for educational institutes. Streamline attendance, payroll, recruitment & more with ease.
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Boost Device Performance with Professional Firmware Testing at GQAT Tech
What is Firmware Testing & Why It’s Crucial for Smart Devices
In today's connected world, everything you use from your smartwatch to your smart TV runs on firmware; firmware is low-level software that operates hardware. So what happens when the firmware does not perform as it should? Devices crash, user experience drops, and businesses suffer—this is why firmware testing has become such a significant component of the quality assurance (QA) process.
At GQAT Tech, we perform firmware testing with intelligence using a combination of real hardware environments and automation to verify that every device operates exactly as intended. In this article, we will explore firmware testing, why it matters, and how GQAT Tech empowers you to deliver bug-free, top-performing smart products.
What is Firmware?
Firmware is a class of software that is permanently burned into a hardware item to complete the basic function and potentially further functions of that hardware item.
You’ll find firmware in:
Smartphones
IoT devices
Printers
Wearables
Routers
Smart home appliances
Firmware is unlike software in that it is not intended for frequent updates. Because of that, if there is a bug or unsafe code in the firmware, it may impact the firmware's intent or may compromise the entire device.
What is Firmware Testing?
Firmware testing is the validation and verification to check that the firmware behaves correctly when interacting with hardware and the other components in the system.
The key areas of testing firmware will include:
Functionality – Does the firmware do what it is intended to do?
Stability – Does it crash?
Performance – Is it efficient? Is it quick?
Security – Is it safe? Does it protect itself from unauthorized use or firmware-level attacks?
Testing firmware is more complicated than testing a software product due to the integration of hardware and software, so it's where GQAT Tech can provide its value here.
Why Firmware Testing is Important
Here’s why skipping firmware testing can lead to serious problems:
Device Failures – Bugs in firmware can crash your entire device.
Security Risks – Weak firmware can open doors to hackers.
Unstable Performance – Devices may freeze, restart, or act unexpectedly.
Poor User Experience – Customers won’t tolerate devices that don’t work properly.
Costly Product Recalls – Fixing bugs after launch can cost millions.
With firmware embedded in critical devices, testing before release is not optional—it’s necessary.
Why GQAT Tech?
Full-Service QA Team: Specialists in firmware and embedded testing.
Testing on Real Hardware: Hardware testing—not just simulators.
Custom Test Plans: Plans tailored to the specifics of your hardware, product goals, and release schedule.
Detailed Reporting: Bug reporting and test case coverage are clear and easy to understand.
Time-to-Market Speed: Find and fix firmware bugs earlier in the development cycle.
GQAT Tech will not only test your product, but it provide the assurance of reliability, scalability, and safety.
Conclusion
In a digital world, where the devices must "just work," firmware quality is critically important. Whether you're developing smart home, wearable, or industrial IoT devices, validating firmware will give you confidence that your product will deliver a zero-fail experience.
💬 Are you ready to approach firmware testing with confidence?
👉 Explore Firmware Testing Services at GQAT Tech
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WhatsApp Business API Solution
Use WhatsApp to reach and connect with your customers where they are already present. Get WhatsApp Business API solution from go2market to automate your business communication and customer engagement process.

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Top Automation Engineers in Illinois | Innovating Industrial Solutions
Automation engineers are specialized professionals who design and implement systems that reduce human intervention in industrial processes. They blend knowledge from multiple fields—mechanical, electrical, software, and control engineering—to create intelligent systems that operate efficiently, reliably, and autonomously.
Their typical responsibilities include:
Designing automation systems from concept to installation
Programming PLCs (Programmable Logic Controllers) and HMIs (Human-Machine Interfaces)
Integrating robotics and motion control
Developing SCADA (Supervisory Control and Data Acquisition) systems
Testing and troubleshooting automated equipment
Ensuring safety and compliance with industrial standards
In Illinois, automation engineers are indispensable to manufacturing, logistics, food processing, energy, and life sciences.
Why Illinois Is a Powerhouse for Automation Engineering
Several key factors contribute to Illinois’s prominence in automation engineering:
1. Diverse Industrial Base: Illinois boasts industries ranging from automotive and agriculture to pharmaceuticals and aerospace. This diversity fuels consistent demand for custom automation solutions.
2. Strong Educational Ecosystem: Top-tier institutions like the University of Illinois, Northwestern University, and Southern Illinois University produce highly skilled engineers with expertise in robotics, AI, and industrial systems.
3. Strategic Location: Illinois's central location offers excellent logistics, making it a favored site for advanced manufacturing, warehousing, and distribution centers—all of which benefit from automation.
4. Innovation-Friendly Climate: The state supports innovation through tech incubators, grants, and public-private partnerships that empower engineers to develop and deploy cutting-edge automation solutions.
Key Services Offered by Automation Engineers in Illinois
Automation engineers in Illinois provide an extensive range of services tailored to the specific needs of businesses across the state. Common services include:
System Integration: Designing and installing complete automation solutions that synchronize machines, robots, and control systems.
PLC & HMI Programming: Writing and testing software that governs system behavior and interfaces.
Robotics Engineering: Installing and configuring robotic arms and automated material handling systems.
Industrial IoT Integration: Connecting machines to networks for real-time data exchange and monitoring.
Retrofitting & Upgrades: Enhancing legacy equipment with modern control technologies.
Safety System Design: Implementing fail-safes, emergency stops, and safety protocols in compliance with OSHA and ISO standards.
Whether working on a small assembly cell or a full-scale production line, Illinois automation engineers prioritize reliability, scalability, and efficiency.
Industries Benefiting from Automation Engineers in Illinois
The work of automation engineers touches nearly every corner of Illinois’s economy. Key sectors include:
Food and Beverage: Automating sorting, bottling, and packaging processes to ensure hygiene and speed.
Pharmaceuticals and Medical Devices: Ensuring precision, compliance, and traceability through automated filling, labeling, and inspection.
Automotive and Aerospace: Deploying robotic arms and motion systems for parts assembly and quality control.
Agriculture and Grain Processing: Integrating automation into storage, sorting, and packaging facilities.
Warehousing and Logistics: Developing conveyor systems, pick-and-place robots, and automated guided vehicles (AGVs).
Energy and Utilities: Implementing SCADA and remote control systems to manage plant operations.
By adopting automation, these industries reduce labor strain, improve accuracy, and increase throughput—critical in today’s competitive global marketplace.
The Future of Automation Engineering in Illinois
As we move further into the age of Industry 4.0, the role of automation engineers is evolving. Engineers in Illinois are not just builders of machines—they are architects of data-driven, intelligent systems. The future will include:
Edge Computing and AI: Allowing systems to make real-time decisions at the source.
Cloud-Connected Automation: Centralized data storage and analysis across multiple plants.
Predictive Maintenance: Using machine learning to anticipate equipment failures before they occur.
Digital Twins: Creating virtual replicas of physical systems for simulation and optimization.
Green Manufacturing: Designing systems that reduce energy use and support sustainability.
Illinois is well-positioned to remain at the forefront of this transformation, with a workforce ready to meet the challenges and opportunities ahead.
Choosing the Right Automation Engineer in Illinois
When selecting an automation engineer or firm, businesses should look for:
Experience Across Industries
Proficiency with Major Platforms (Allen-Bradley, Siemens, Beckhoff, etc.)
Commitment to Safety and Compliance
Strong Project Management and Communication Skills
Local Support and Maintenance Services
A collaborative approach ensures solutions that align with business goals, budget, and operational scale.
Your Automation Engineering Partner: Xtreme Automation LLC
If your Illinois-based business is ready to embrace the future of smart manufacturing, Xtreme Automation LLC is here to help. With decades of experience in automation design, PLC programming, robotics integration, and system retrofitting, Xtreme Automation provides comprehensive engineering solutions tailored to your industry. From planning and development to implementation and support, their team ensures your automation journey delivers real results. Learn more at xtremeautomationllc.com.
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Integrating AI Call Transcription into Your VoIP or CRM System
In today’s hyper-connected business environment, customer communication is one of the most valuable assets a company possesses. Every sales call, support ticket, or service request contains rich data that can improve business processes—if captured and analyzed properly. This is where AI call transcription becomes a game changer. By converting voice conversations into searchable, structured text, businesses can unlock powerful insights. The real value, however, comes when these capabilities are integrated directly into VoIP and CRM systems, streamlining operations and enhancing customer experiences.
Why AI Call Transcription Matters
AI call transcription leverages advanced technologies such as Automatic Speech Recognition (ASR) and Natural Language Processing (NLP) to convert real-time or recorded voice conversations into text. These transcripts can then be used for:
Compliance and auditing
Agent performance evaluation
Customer sentiment analysis
CRM data enrichment
Automated note-taking
Keyword tracking and lead scoring
Traditionally, analyzing calls was a manual and time-consuming task. AI makes this process scalable and real-time.
Key Components of AI Call Transcription Systems
Before diving into integration, it’s essential to understand the key components of an AI transcription pipeline:
Speech-to-Text Engine (ASR): Converts audio to raw text.
Speaker Diarization: Identifies and separates different speakers.
Timestamping: Tags text with time information for playback syncing.
Language Modeling: Uses NLP to enhance context, punctuation, and accuracy.
Post-processing Modules: Cleans up the transcript for readability.
APIs/SDKs: Interface for integration with external systems like CRMs or VoIP platforms.
Common Use Cases for VoIP + CRM + AI Transcription
The integration of AI transcription with VoIP and CRM platforms opens up a wide range of operational enhancements:
Sales teams: Automatically log conversations, extract deal-related data, and trigger follow-up tasks.
Customer support: Analyze tone, keywords, and escalation patterns for better agent training.
Compliance teams: Use searchable transcripts to verify adherence to legal and regulatory requirements.
Marketing teams: Mine conversation data for campaign insights, objections, and buying signals.
Step-by-Step: Integrating AI Call Transcription into VoIP Systems
Step 1: Capture the Audio Stream
Most modern VoIP systems like Twilio, RingCentral, Zoom Phone, or Aircall provide APIs or webhooks that allow you to:
Record calls in real time
Access audio streams post-call
Configure cloud storage for call files (MP3, WAV)
Ensure that you're adhering to legal and privacy regulations such as GDPR or HIPAA when capturing and storing call data.
Step 2: Choose an AI Transcription Provider
Several commercial and open-source options exist, including:
Google Speech-to-Text
AWS Transcribe
Microsoft Azure Speech
AssemblyAI
Deepgram
Whisper by OpenAI (open-source)
When selecting a provider, evaluate:
Language support
Real-time vs. batch processing capabilities
Accuracy in noisy environments
Speaker diarization support
API response latency
Security/compliance features
Step 3: Transcribe the Audio
Using the API of your chosen ASR provider, submit the call recording. Many platforms allow streaming input for real-time use cases, or you can upload an audio file for asynchronous transcription.
Here’s a basic flow using an API:
python
CopyEdit
import requests
response = requests.post(
"https://api.transcriptionprovider.com/v1/transcribe",
headers={"Authorization": "Bearer YOUR_API_KEY"},
json={"audio_url": "https://storage.yourvoip.com/call123.wav"}
)
transcript = response.json()
The returned transcript typically includes speaker turns, timestamps, and a confidence score.
Step-by-Step: Integrating Transcription with CRM Systems
Once you’ve obtained the transcription, you can inject it into your CRM platform (e.g., Salesforce, HubSpot, Zoho, GoHighLevel) using their APIs.
Step 4: Map Transcripts to CRM Records
You’ll need to determine where and how transcripts should appear in your CRM:
Contact record timeline
Activity or task notes
Custom transcription field
Opportunity or deal notes
For example, in HubSpot:
python
CopyEdit
requests.post(
"https://api.hubapi.com/engagements/v1/engagements",
headers={"Authorization": "Bearer YOUR_HUBSPOT_TOKEN"},
json={
"engagement": {"active": True, "type": "NOTE"},
"associations": {"contactIds": [contact_id]},
"metadata": {"body": transcript_text}
}
)
Step 5: Automate Trigger-Based Actions
You can automate workflows based on keywords or intent in the transcript, such as:
Create follow-up tasks if "schedule demo" is mentioned
Alert a manager if "cancel account" is detected
Move deal stage if certain intent phrases are spoken
This is where NLP tagging or intent classification models can add value.
Advanced Features and Enhancements
1. Sentiment Analysis
Apply sentiment models to gauge caller mood and flag negative experiences for review.
2. Custom Vocabulary
Teach the transcription engine brand-specific terms, product names, or industry jargon for better accuracy.
3. Voice Biometrics
Authenticate speakers based on voiceprints for added security.
4. Real-Time Transcription
Show live captions during calls or video meetings for accessibility and note-taking.
Challenges to Consider
Privacy & Consent: Ensure callers are aware that calls are recorded and transcribed.
Data Storage: Securely store transcripts, especially when handling sensitive data.
Accuracy Limitations: Background noise, accents, or low-quality audio can degrade results.
System Compatibility: Some CRMs may require custom middleware or third-party plugins for integration.
Tools That Make It Easy
Zapier/Integromat: For non-developers to connect transcription services with CRMs.
Webhooks: Trigger events based on call status or new transcriptions.
CRM Plugins: Some platforms offer native transcription integrations.
Final Thoughts
Integrating AI call transcription into your VoIP and CRM systems can significantly boost your team’s productivity, improve customer relationships, and offer new layers of business intelligence. As the technology matures and becomes more accessible, now is the right time to embrace it.
With the right strategy and tools in place, what used to be fleeting conversations can now become a core part of your data-driven decision-making process.

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