#ServiceNow

[exalateintegrations]

Sync Jira comments as work notes in ServiceNow

Keep your private chats, private. Sync public comments in Jira as work notes or internal comments in ServiceNow. 

📗 Read the complete guide to integrating Jira and ServiceNow: https://bit.ly/4hDpmQp

🤝 Learn more about the use cases you can implement between Jira and ServiceNow here: https://bit.ly/3CoM92c

 🚀 Watch other AI-powered integration use cases:  AI Assist: AI-powered Integration Use Cases   

📆 Or book a demo with an integration engineer to discuss our use case here: https://bit.ly/4fL1et5

✅ Looking to integrate other platforms? Check out other tutorial updates here:    Integration Tutorials  

[workingcode]

Get Count Using GlideAggregate ServiceNow | Working Code

Optimize data queries with GlideAggregate in ServiceNow. Learn how to efficiently count records and perform aggregations on your ServiceNow platform using GlideAggregate.

[apieinvestavimapaprastai]

Explore ServiceNow stock price forecasts for 2025–2029, with insights on its AI-driven growth, fin. performance, and investment strategies #ServiceNow #NOW #NOWstockprice #ServiceNowforecast #enterprisesoftwarestocks #AIstocks #stockpriceprediction #SaaSinvestment #digitaltransformationstocks #ServiceNowfinancials #stockmarketanalysis

[rajaganapathi114]

5 Ways ServiceNow Helps Different Industries Cut Down on Manual Workload by 70%

Introduction:

Businesses expect results, not just automation. Drives measurable operational benefits in Here’s how ServiceNow Online Training Works in manual workload in various industries manufacturing, BFSI, and healthcare in the US and India with its intelligent platform capabilities.��

If you are in charge of manufacturing, BFSI, or healthcare operations, it's likely that one thing is overwhelming your teams: manual labour. Here’s how ServiceNow Online Training Works in manual workload in various industries. Despite digital transformation being the decade's watchword, crucial corporate functions from updating audit logs to pursuing approvals remain mired in antiquated, time-consuming procedures.

This is more than a small inefficiency. There is a risk. Even a missing update or a delayed ticket can escalate into non-compliance, revenue loss, or worse for sectors subject to stringent laws like HIPAA, SOX, IRDAI, or CDSCO.

ServiceNow’s Impact on workload Reduction:

1. Automation of Workflow from Start to Finish Across Departments

 Manual procedures slow down any operation, whether it's managing quality checks in manufacturing, processing loan approvals in BFSI, or onboarding new assets in healthcare.  Repetitive, rule-based tasks can be managed without human involvement with ServiceNow Process Automation.

 What this actually means in practice:

 Workflows for medical equipment licence renewals are automated at a diagnostic centre in Mumbai.

 Workflow orchestration is used by a US-based insurance company to expedite claim escalations and shorten customer wait times.

ServiceNow eliminates errors, speeds up results, and produces verifiable digital records that make audits simple by eliminating human bottlenecks.

2. Automated Alerts and Escalations for Real-Time Monitoring

 Downtime is a liability in regulated businesses, not merely an annoyance.  ServiceNow Event Management keeps an eye on operational and IT systems, identifying irregularities and sending out notifications before problems get out of hand.

 Use case: Proactive alerts for system latencies that previously resulted in production halts are now sent to a worldwide manufacturing facility located in Texas.  Real-time alerts about unsuccessful KYC validation procedures are sent to banks in India, enabling prompt action.

 Eliminate the need to wait for the manual assignment of support tickets.  Escalations occur instantaneously, and problems are fixed before they affect consumer happiness or compliance.

3. A Single Platform for Regulatory Change Management and Compliance

Updates on regulations don't wait. Additionally, attempting to keep track of them via static checklists or email chains is a recipe for disaster.

Dynamic, role-based workflows that monitor changes in real-time, correlate them to internal controls, and allocate responsibilities to the appropriate stakeholders are made possible by this and also management should learn the ServiceNow Course with the Software Training and Placement in a well reputed Institute and get ServiceNow Certification with this it could change regulatory management.

For instance, the platform is used by a Chicago healthcare network to automatically modify internal procedures in response to HIPAA modifications. New IRDAI circulars are incorporated into an Indian insurer's risk process in a matter of hours rather than weeks.

4. Intelligent Automation and AI-Powered Smarter Service Operations

Prolonged service desk tasks are frequently a productivity drain. Teams may use AI-based triage, virtual agents, and automated fixes for repetitive activities using ServiceNow Intelligent Automation.

In reality:

AI bots that handle common ticket types are used by BFSI clients in the US to cut down on service desk workload by 40%.

A Hyderabad-based life sciences company reduces resolution time by using predictive routing to route complicated compliance tickets to experts, saving hours.

This is intelligence added to your operations, not just automation.

5. Centralised Asset Intelligence and Visibility

Maintaining compliance requires knowing what assets you have and where they are in their lifespan. All enterprise assets, including IT hardware and software, manufacturing gear, and medical equipment, have a single source of truth thanks to ServiceNow Asset Management.

Use case: An asset inventory is digitised, utilisation is monitored, and auto-reminders for calibration and audits are set by a hospital in Delhi. By proactively scheduling inspections prior to certificates expiring, a US manufacturing facility avoids fines.

In addition to preventing regulatory violations, this degree of awareness lowers wasteful spending on redundant or underutilised assets.

Conclusion:

Businesses may cut manual labour by up to 70% with its robust toolkit, which includes ServiceNow Process Automation, ServiceNow Intelligent Automation, and ServiceNow Service Automation. The outcome? Real-time compliance, quicker operations, and more time for your teams to concentrate on the important things.

[coralharmonybanana]

AI + ITSM: The Next Evolution After Automation

Is your business still relying on traditional rule-based workflows?

GenAI and intelligent automation are reshaping how IT, HR, and customer service functions operate. Learn how enterprises showcased real-world adoption at ServiceNow Knowledge 2025.

📖 Read full blog: https://mjbtech.com/blog_pages/Beyond-Automation-Key-Takeaways-from-ServiceNow-Knowledge-2025.html

[onetechavenue]

Boomi Launches DataHub Command Center, Powered by ServiceNow, Enabling Organizations to Unlock the Full Potential of Their Data

Manila, Philippines – Boomi™, the intelligent integration and automation leader, today announced the general availability of Boomi DataHub Command Center, a new module within Boomi DataHub that unifies data from disparate sources, simplifies governance, and promotes actionable insights. Powered by the enterprise-grade workflows on the ServiceNow® Platform and managed entirely by Boomi, Boomi…

[amberwallace]

Revolutionize Your ServiceNow Experience with Now Assist

Enhance your ServiceNow productivity with Now Assist, an AI-powered automation tool. In this blog, explore the ServiceNow Now Assist's key features and benefits.

[prosperasoft]

Salesforce vs. ServiceNow: Choosing the Right Platform for Your Business

In today's competitive business landscape, selecting the appropriate software solution can significantly impact your organization's success. Salesforce and ServiceNow are prominent names in the technology industry, each catering to distinct business needs. Salesforce is renowned for its robust Customer Relationship Management (CRM) capabilities, while ServiceNow excels in IT Service Management (ITSM) and enterprise service delivery. This comprehensive comparison explores their features, benefits, and ideal use cases to help you determine the best fit for your business.

Introduction to Salesforce and ServiceNow

Salesforce and ServiceNow serve critical roles in modern business operations. Salesforce offers extensive features supporting sales, marketing, and customer service. Its intuitive interface and powerful analytics tools enable businesses to track customer interactions and derive actionable insights. In contrast, ServiceNow focuses on optimizing IT services through advanced ITSM capabilities, ensuring operational efficiency and seamless service delivery across departments.

Key Features of Salesforce

Salesforce boasts a wide array of features designed to enhance productivity and customer engagement:

Customizable CRM Tools: Tailored solutions for managing customer relationships.

Advanced Analytics: Powerful tools for intelligent data analysis and reporting.

Marketing Automation: Streamlined automation capabilities to optimize marketing efforts.

App Marketplace (AppExchange): A robust ecosystem of third-party integrations.

Integration Flexibility: Seamless integration with numerous external applications.

Key Features of ServiceNow

ServiceNow specializes in IT service management and workflow automation:

Comprehensive ITSM Capabilities: Tools for incident, problem, and change management.

Workflow Automation: Intelligent automation to streamline operational processes.

Real-time Incident Reporting: Swift identification and resolution of issues.

Enterprise Integration: Seamless integration options with enterprise applications.

Security and Compliance: Strong emphasis on data security and regulatory compliance.

Choosing Between Salesforce and ServiceNow

Selecting the right platform depends on your organization's specific needs:

Salesforce: Ideal for enhancing customer relationships, sales processes, and marketing efforts.

ServiceNow: Best suited for optimizing IT service delivery, improving operational efficiency, and ensuring compliance.

Both platforms offer significant advantages, but your choice should align with your business's strategic objectives, scalability requirements, and integration capabilities.

Conclusion

Salesforce and ServiceNow are leading solutions in their respective domains, each offering unique strengths to support your business goals. Evaluating your operational requirements and understanding the core functionalities of each platform will empower you to make an informed decision. Whether you prioritize customer relationship management or IT service optimization, choosing the right platform is crucial for achieving long-term success.

Contact us at ProsperaSoft to discuss how we can assist in leveraging Salesforce or ServiceNow for your business success.

[dealdoxsoftware]

Salesforce CPQ Enters End of Sale – Find Top Alternatives

Salesforce CPQ is reaching End of Sale. Learn how Salesforce Revenue Cloud compares and why DealDox CPQ is the best alternative for accurate, flexible quoting.

[simple-logic]

#Guess Let's play 'Guess The Logo!' 🤔

Can you name it? Drop your guesses below!👇

💻 Explore insights on the latest in #technology on our Blog Page 👉 https://simplelogic-it.com/blogs/

🚀 Ready for your next career move? Check out our #careers page for exciting opportunities 👉 https://simplelogic-it.com/careers/

[workingcode]

GlideForm API ServiceNow | g_form.addOption

Dynamically Display Choices In My Select Box Field. g_form.addOption Get more on ServiceNow at Working Code developer forum.

[emergysllc]

[#WeAreHiring] 💼 | Interested in an exciting role to leverage your tech selling and people interaction skills? Apply now ➡️ https://www.emergys.com/careers/sales-account-executive-usa/ Join our solution selling team in the US and let's #TranscendTheNorm! ↪️ Apply directly on LinkedIn: https://www.linkedin.com/jobs/view/4181070427/#Emergys#salesjobsusa#salesaccountexecutive

[stuarttechnologybob]

How ServiceNow Chatbot Development is Transforming IT Support in the US?

ServiceNow Chatbot Development

ServiceNow chatbot and its development offerings are revolutionizing IT support and user experience in the US by automating responses, reducing wait times, and improving user experience and expectations. AI-powered chatbots are helping businesses streamline IT service management (ITSM) by handling routine queries, resolving issues faster, and ensuring 24/7 support. With modern feature as machine learning (ML) and natural language processing (NLP) the bots can transform IT operations for companies and businesses across industries no matter to which industry they are being entitled with.

Key Ways ServiceNow Chatbot are Transforming IT Support:

1. Quick Issue Resolution -

ServiceNow chatbot provides and assists with real-time responses to IT-related issues and concerns. Employees and working professionals no longer need to wait for human agents or working support staff to fix common problems like password resets or software access requests, leading to faster issue resolution.

2. 24/7 IT Support Availability -

Unlike the traditional approach of IT help desks, ServiceNow chatbot operates around the clock as they are available 24/7 for its user. This assures that the employees and working professionals get immediate assistance anytime as per their convenience without any delays, reducing downtime and increasing productivity.

3. Automated Ticketing and Escalation -

Chatbots automatically and smoothly generate support tickets and escalate the complex issues by handing it to the right IT personnel by filtering the concern behind the query. This reduces manual work for IT teams and ensures that urgent issues get addressed promptly.

4. Improved Self-Service Options -

With AI-powered chatbots, professionals can troubleshoot issues and detect independently using the guided solutions which are structured into the system or set. This initiative lowers the workload on the IT team and working front-end staff while empowering the users with self-service options to opt with and go for.

5. Personalized and Context-Aware Responses -

ServiceNow bot remembers and goes through previous interactions data insights and provides personalized and custom responses as per the customer requirement. They analyze user history and IT requests to offer more relevant solutions, improving the overall experience.

6. Cost Savings and IT Efficiency -

Businesses lower their operational cost and functioning expenses by automating and smoothening their routine IT support tasks and freeing up IT teams to focus on more complex issues. This leads to higher efficiency and better resource allocation.

ServiceNow chatbot development is reshaping IT support in the US by making it faster, more innovative, and more efficient.

If your business is ready to improve customer interactions with ServiceNow chatbots, trusted partners like Suma Soft, IBM, Cyntexa, and Cignex can help you get started as their expertise and high experience in the field assures you unlock the full potential of chatbot technology while focusing on growing your business.

By adopting ServiceNow chatbots, you can deliver faster, more innovative, and more personalized customer support, ensuring better results for your business.

[coralharmonybanana]

Traditional ITSM automation is no longer enough.🚀

Welcome to the world of Autonomous IT Operations powered by AIOps + ServiceNow.

🧠 Predict incidents before they happen 🛠️ Automate root cause analysis 📉 Reduce alert fatigue by up to 70%

📖 Dive into the full story and lead the ITSM transformation in 2025 and beyond → https://mjbtech.com/blog_pages/The-Rise-of-Autonomous-IT-Operations-Why-AIOps-Is-the-Future-of-ITSM-in-2025-and-Beyond.html

[techinfowithexperts]

The Ultimate Guide to Implementing ServiceNow ITSM for Seamless IT Operations  

In today's fast-changing technological landscape, businesses rely heavily on their IT infrastructure to continuously deliver top-notch services and maintain high operational performance. However, managing complex IT operations without the proper digital tools and strategies can quickly become overwhelming.

This is where ServiceNow ITSM enters the picture—an intelligent platform designed to streamline intricate IT service management processes and transform how organizations handle all facets of their technology operations.  

For those seeking to harness the full power of ServiceNow ITSM to elevate IT operations to new heights, you've come to the perfect starting point. In this comprehensive manual, we'll guide you step-by-step through everything essential to understand about implementing ServiceNow ITSM, its many benefits, and how partnering with a seasoned ServiceNow expert like Royal Cyber can make a real difference.  

Why ServiceNow ITSM is a True Game-Changer for IT Operations  

ServiceNow ITSM (IT Service Management) is a robust digital solution allowing organizations to automate and optimize their IT processes. From incident handling and problem-solving to change administration and service requests, ServiceNow ITSM offers a unified approach to managing every component of IT operations.  

With its intuitive interface, advanced automation capabilities, and seamless interoperability with other systems, ServiceNow ITSM empowers businesses to deliver faster, more efficient IT services at all times. Whether you're a small business or a large corporation, implementing ServiceNow ITSM can help reduce downtime, boost productivity, and enhance customer fulfillment.  

Key Perks of Implementing ServiceNow ITSM  

Before getting into the implementation process itself, let's examine more closely the key advantages of ServiceNow ITSM:  

Improved Productivity: Automate repetitive jobs and streamline workflows to save time and resources.  

Enhanced Visibility: Gain real-time insight into your IT operations with customizable dashboards and reports.  

Better Collaboration: Facilitate smooth communication between IT teams and other departments.  

Scalability: Easily expand your IT operations as your business grows.  

Cost Savings: Reduce operational costs by minimizing manual efforts and optimizing resource allocation.  

A Comprehensive Guide to Implementing ServiceNow ITSM  

Implementing ServiceNow ITSM demands prudent planning and execution. Here is an intricate yet step-by-step guidance to facilitate your endeavor:  

Define Your Objectives and Requirements  

The initial phase in executing ServiceNow ITSM is explicitly defining your aims and demands. What are the ambitions for employing this platform? Are you looking to manage incidents better, streamline requisition requests, or enhance change administration?  

Engage with pivotal stakeholders to recognize pain points and prioritize the attributes and abilities that matter most to your association. This will aid in devising a roadmap for your ServiceNow ITSM execution.  

Choose the Proper ServiceNow Associate  

ServiceNow ITSM can be convoluted, particularly if you're fresh to the platform. Consequently, allying with an experienced ServiceNow Associate like Royal Cyber is crucial.  

A reliable ServiceNow Associate can offer master direction, from preparation and formation to customization and preparation. With their deep expertise in ServiceNow advising services, they can help you maximize the value of your investment and assure a smooth implementation process.  

Devise Your Implementation Strategy  

Once you've defined your aims and opted for a ServiceNow Associate, it's time to devise your implementation strategy. This involves:  

Assessing Your Current IT Infrastructure: Evaluate your prevailing IT systems and processes to identify gaps and areas for amelioration.  

Conceptualizing Workflows: Map out your workflows and determine how ServiceNow ITSM will integrate with your current systems.  

Establishing Roles and Allowances: Define user roles and allowances to ensure secure access to the platform.  

Configure and Customize the Platform  

With your strategy in place, the next step is configuring and tailoring the ServiceNow ITSM platform to meet your explicit needs. This includes:  

Setting Up Modules: Configure incident management, problem management, change management, and service catalog to streamline your IT operations.  

Customizing Dashboards: Create customized dashboards that provide real-time insights into your IT operations through various visualizations and reports tailored to your needs.  

Integrating with Other Systems: Seamlessly integrate ServiceNow ITSM with your existing set of best-of-breed IT tools and applications for a holistic view of your infrastructure through automated data synchronization and information sharing across systems.  

Test and Validate: Before launching your ServiceNow ITSM implementation, conduct end-to-end testing to ensure all workflows, configurations, and integrations function as expected. Engage end-users to gather robust feedback and make any necessary adjustments to resolve potential issues before going live.  

Train Your Team: Provide comprehensive, hands-on training to your IT team as well as end-users to ensure comfort and proficiency with the platform. Your ServiceNow partner can assist with tailored training sessions, documentation, and ongoing support to quickly get your team up to speed.  

Go Live and Monitor Performance: With complete testing and training underway, it's time to launch your ServiceNow ITSM platform officially. Closely monitor performance throughout the initial period to confirm everything runs smoothly. Leverage reporting and analytics to track metrics and proactively identify areas for continual improvement. Regularly review processes and optimize to maximize the value of your investment over time.  

Why Choose Royal Cyber as Your ServiceNow Partner? 

When implementing ServiceNow ITSM, partner selection is paramount to your success. As a leading ServiceNow consulting services provider, Royal Cyber offers deep expertise and proven experience to help you achieve your strategic IT goals through a personalized, customer-centric approach.  

With extensive experience implementing and optimizing the ServiceNow platform, Royal Cyber possesses an unmatched comprehension of available capabilities and best practices. Their tailored, consultative approach ensures solutions precisely address each client's unique operational needs from start to finish.  

Beyond simply integrating, Royal Cyber is fully committed to long-term success, providing continued training and support to help teams leverage advanced system functionality and refine workflows. Clients benefit from maximum value through strategic scaling, automation innovation, engaged stakeholders, performance monitoring, and incorporation of new tools.  

A phased launch allowing functional verification before expansion is recommended when transitioning IT operations management to ServiceNow. Automating rote tasks boosts productivity while engaging decision-makers, which leads to smooth adoption and return. Constantly scrutinizing results enables refinement and maintaining competitive advantage.  

Conclusion 

Upgrading to the latest ServiceNow features maintains a cutting-edge, future-proof platform. Investing in this strategic partnership transforms service delivery and empowers business growth. Royal Cyber's deep consulting expertise delivers a seamless implementation and optimized utilization of capabilities.  

Ready to take the next step toward streamlined, responsive support? Visit Royal Cyber to learn more about how their ServiceNow knowledge and services can help elevate your IT department and advance organizational objectives.  

ServiceNow and Royal Cyber stand ready to illuminate the pathway ahead for your IT operations. No longer will challenges lurk unseen around darkened corners, as the light of these solutions will guide your every step toward optimal effectiveness and security. Commence the journey this very day towards a future as bright as the innovations that will help you there. 

[amberwallace]

ServiceNow Knowledge 2025: Key Insights & Expectations

Discover ServiceNow Knowledge 2025's key insights and expectations, including AI, automation, and digital transformation strategies from Jade Global.