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Review of JIRA Software by Atlassian
JIRA Software by Atlassian: A Comprehensive Review
Overall
Rating: 4.5
JIRA Software by Atlassian is a powerful tool for project management and issue tracking. Users have found it to be an invaluable asset for their organizations. The overall rating of 4.5 reflects its effectiveness and utility in various scenarios.
Ease of Use
Rating: 4.1
While JIRA is praised for its user-friendly interface and ease of use in setting up different help desks or ticket requests, some users have encountered difficulties, resulting in a rating of 4.1. However, its versatility and user-friendly aspects still make it a solid choice.
Customer Service
Rating: 4.1
Users highly appreciate JIRA's customer service, rating it at 4.1. The support received from Atlassian has been described as amazing, enhancing the overall user experience.
Features
Pros:
Efficient Task Management: JIRA is excellent for creating tasks and logging issues.
Customization: Users can set up different help desks tailored to specific departments.
Integration: It seamlessly integrates with other tools like BitBucket and Zendesk, saving time and streamlining workflows.
Cons:
Task Cloning Issues: Cloning tasks when they are marked as "Done" can be problematic.
Learning Curve: Some users find it challenging to use, leading to misunderstandings and mistakes.
Costly Licensing: The licensing structure, particularly related to plugins, can be costly.
Productivity Impact: In some cases, JIRA has been noted to slow down productivity, requiring permissions for document access.
Value for Money
Rating: Varies
The value for money with JIRA largely depends on the specific needs and budget of the organization. While some find it to be a cost-effective solution, others mention concerns related to licensing costs and limitations.
Likelihood to Recommend
Rating: Varies
The likelihood to recommend JIRA varies, with users providing ratings between 7 and 10 out of 10. It is often recommended for agile teams and project management, but the learning curve and user experience may influence recommendations.
Alternatives Considered
Trello: Some users switched from Trello to JIRA due to JIRA's wider user base and additional features.
Microsoft Project: The transformation to agile practices led to a switch from Microsoft Project to JIRA for some organizations.
Azure DevOps Services: Azure DevOps was replaced by JIRA due to cost considerations and user management issues.
Reasons for Choosing JIRA
Users have chosen JIRA for its flexibility, scalability, and extensive user base. The ability to manage multiple projects seamlessly and the availability of a strong community for support were key reasons for selection.
In summary, JIRA Software by Atlassian offers a powerful solution for project management and issue tracking, with its user-friendly interface, integration capabilities, and exceptional customer service. However, potential users should be aware of the learning curve and potential cost considerations when choosing JIRA for their organization's needs.
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How Technology Is Transforming Team Management Today
Technology is redefining the way teams operate, communicate, and achieve goals. From AI-driven analytics to cloud collaboration tools, organizations are experiencing a paradigm shift in how they manage, support, and grow their teams. The impact of digital innovation is not marginal—it is profound and transformative.

Enhanced Communication Through Real-Time Collaboration Tools
Effective communication is the backbone of successful team management. Technology has eliminated geographical barriers, enabling seamless interactions regardless of time zones.
🛠 Tools Driving Communication Transformation:
Slack and Microsoft Teams facilitate instant messaging, file sharing, and real-time collaboration.
Zoom and Google Meet have replaced traditional meeting rooms with digital spaces, supporting video conferencing and screen sharing.
Asynchronous communication tools like Loom allow leaders to record instructions or updates for flexible viewing.
These platforms ensure that messages are clear, trackable, and accessible, fostering a culture of transparency and responsiveness.
Cloud-Based Project Management Systems
Managing complex projects requires structure and visibility. Cloud-based platforms have revolutionized how teams plan, track, and deliver work.
📊 Key Project Management Platforms:
Trello and Asana offer intuitive visual boards to track tasks, deadlines, and progress.
Jira supports agile workflows, sprints, and issue tracking for tech-centric teams.
Monday.com enables custom dashboards for project visibility across departments.
By centralizing data and workflows, these tools empower leaders to monitor team performance, identify bottlenecks, and ensure timely delivery.
AI-Powered Analytics for Performance Tracking
Technology has introduced data-driven decision-making into team management. AI tools now provide insights that were once unavailable or required tedious manual effort.
🔍 Use Cases of AI in Team Management:
Predictive analytics helps forecast workloads and prevent burnout by analyzing past performance trends.
Employee sentiment analysis tools like CultureAmp use AI to detect morale changes through surveys and feedback.
Performance dashboards from tools like Lattice and 15Five offer real-time insights into individual and team contributions.
These solutions allow managers to intervene early, personalize support, and drive productivity through actionable insights.
Remote Work Infrastructure and Flexibility
The rise of remote work has forced organizations to rethink team management strategies. Technology provides the infrastructure needed for remote and hybrid teams to operate efficiently.
💻 Key Components:
Virtual private networks (VPNs) and secure cloud environments protect sensitive information.
Time tracking software like Toggl and Harvest ensures accountability and transparency.
Digital workspaces like Notion combine documents, wikis, and collaboration in one hub.
This technological support ensures continuity, enhances employee satisfaction, and widens the talent pool by eliminating geographic limitations.
Automated HR and Onboarding Processes
Human Resources has also seen a major shift. Automation is now streamlining everything from hiring to onboarding and beyond.
🤖 Platforms That Automate HR Functions:
BambooHR and Gusto automate employee records, payroll, and benefits management.
Greenhouse and Workable simplify recruitment with AI-based resume screening and candidate communication.
Onboarding systems create structured, self-paced training experiences for new hires.
With these tools, managers can focus on culture-building and development, not paperwork.
Enhanced Learning and Development Through E-Learning
Continuous learning is critical to keeping teams skilled and competitive. Technology enables on-demand, personalized training through digital platforms.
🎓 Top E-Learning Platforms:
LinkedIn Learning and Coursera provide curated courses on leadership, technology, and communication.
Learning Management Systems (LMS) like TalentLMS and Docebo deliver company-specific training content and track progress.
Gamified learning through platforms like Kahoot! and Quizizz boosts engagement and knowledge retention.
These tools support a learning culture, helping teams stay relevant in a rapidly changing environment.
Cybersecurity and Data Governance for Team Safety
In the digital era, protecting your team’s data is non-negotiable. Cybersecurity technologies ensure that remote operations remain secure and compliant.
🔐 Essential Measures:
Multi-factor authentication (MFA) adds layers of protection against unauthorized access.
Data loss prevention (DLP) software safeguards intellectual property and sensitive information.
Role-based access control (RBAC) ensures that only the right people have access to certain data or systems.
These precautions build trust and security, allowing teams to focus on outcomes without worrying about breaches.
Real-Time Feedback and Engagement Platforms
Real-time feedback mechanisms have reshaped how leaders engage with their teams. These platforms encourage a culture of continuous improvement and recognition.
🌟 Examples:
TINYpulse gathers anonymous employee feedback and suggestions in real time.
Kudos and Bonusly allow peer-to-peer recognition, reinforcing a positive culture.
Pulse surveys give managers rapid insights into engagement and satisfaction levels.
Timely feedback enables quicker course corrections and boosts employee morale through recognition and responsiveness.
Virtual Reality (VR) and Augmented Reality (AR) in Team Training
Cutting-edge technologies like VR and AR are making their way into team training and collaboration, especially in high-risk or technical industries.
🧠 Practical Applications:
VR simulations offer immersive onboarding experiences, from equipment handling to customer service training.
AR tools assist in real-time problem-solving by overlaying instructions or visuals during tasks.
Team-building exercises in virtual environments build camaraderie across distributed teams.
These innovations drive engagement and retention, creating more effective learning outcomes.

Integration and Workflow Automation
Integration platforms connect various tools into a cohesive ecosystem, while automation reduces repetitive manual tasks.
⚙️ Leading Integrators:
Zapier and Make (Integromat) automate workflows between apps like Gmail, Slack, Google Sheets, and CRM systems.
IFTTT (If This Then That) creates automated sequences for daily operational tasks.
Custom APIs enable enterprises to integrate internal tools seamlessly.
These technologies free up time for managers to focus on strategic planning, not mundane admin work.
The Future of Team Management Is Digital
Technology is not just transforming team management—it is completely redefining leadership paradigms, organizational structures, and employee experiences. From real-time collaboration and AI-driven insights to immersive training and workflow automation, the tools available today empower leaders to build agile, informed, and inspired teams.
The organizations that adopt and evolve with these innovations will lead not just in output—but in culture, retention, and resilience.
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Workflow Apps That Will Boost Your Team’s Productivity in 2025
Efficient workflow management isn’t just a competitive advantage—it’s a necessity. Whether you’re a startup, a growing mid-sized business, or an enterprise-level organization, the right workflow apps can streamline your processes, reduce manual tasks, and boost team productivity. Here’s a look at the best workflow apps to consider this year.
Why Your Business Needs Workflow Apps
Workflow apps help automate routine tasks, reduce human error, and provide real-time visibility into project progress. They can also integrate with your existing tools, creating a seamless digital workspace for your team. Here’s why investing in workflow apps is a smart move:
Improved Collaboration: Keep everyone on the same page, even in remote or hybrid teams.
Faster Approvals: Automate repetitive tasks like expense approvals and purchase orders.
Data-Driven Decisions: Use real-time analytics to make informed business choices.
Reduced Manual Errors: Minimize human error with automated processes and smart alerts.
Top Workflow Apps for 2025
1. Monday.com Ideal for teams of all sizes, Monday.com offers a flexible, visual platform for managing projects and workflows. With powerful automation, real-time collaboration tools, and over 200 integrations, it’s a popular choice for businesses looking to streamline their processes.
Key Features:
Customizable dashboards
Time tracking and task automation
Real-time collaboration and file sharing
Integration with popular tools like Slack, Zoom, and Microsoft Teams
2. Asana Asana is a versatile workflow app known for its intuitive design and robust task management features. It’s perfect for teams that need to keep track of complex projects with multiple stages.
Key Features:
Project timelines and Gantt charts
Customizable workflows and task dependencies
Real-time project status updates
Integration with over 100 tools, including Slack and Salesforce
3. Trello For teams that prefer a visual, Kanban-style approach to task management, Trello is an excellent choice. It’s simple to use and highly customizable, making it ideal for creative teams and startups.
Key Features:
Drag-and-drop task management
Powerful automation with Butler
Collaborative boards and checklists
Seamless integration with tools like Google Drive, Jira, and Slack
4. ClickUp ClickUp markets itself as the “one app to replace them all,” offering a comprehensive suite of tools for task management, document sharing, time tracking, and collaboration. It’s perfect for teams looking for an all-in-one solution.
Key Features:
Highly customizable workflows
Built-in document editor and real-time chat
Advanced reporting and time tracking
Over 1,000 integrations
5. Zapier If you want to connect different apps without writing a single line of code, Zapier is the way to go. It automates repetitive tasks by linking your favorite apps, saving you hours every week.
Key Features:
Connects over 5,000 apps
Multi-step workflows (Zaps)
Real-time data sync and automation
No-code setup for easy customization
Choosing the Right Workflow App for Your Team
When choosing a workflow app, consider factors like team size, project complexity, and integration needs. Here are a few tips:
Scalability: Choose a platform that can grow with your team.
Ease of Use: Look for apps with intuitive interfaces to ensure quick adoption.
Integration Capabilities: Make sure it integrates seamlessly with your existing tools.
Customization Options: Opt for apps that allow you to tailor workflows to your specific needs.
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Final Thoughts
Investing in the right workflow apps can significantly improve your team’s productivity and efficiency in 2025. Whether you’re managing a remote team or coordinating complex projects, these tools can help you stay organized, reduce manual work, and achieve better outcomes.
Ready to transform your team’s productivity? Choose the right workflow app and start automating today!
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Import Substitution: Transitioning to Domestic Software to Replace Foreign Solutions
In recent years, the issue of software import substitution has become increasingly relevant for Russian companies. Western sanctions and restrictions on foreign technology solutions such as Atlassian, Microsoft, JetBrains, Tenable, and GitLab have driven businesses to explore reliable domestic alternatives. These homegrown solutions not only offer a replacement but also ensure high quality, security, and compliance with Russian legislation, making the transition critical for both business continuity and regulatory adherence. For more details please visit this resource: https://softlist.biz/services/importozameshchenie/
Why Make the Switch to Domestic Software?
The geopolitical landscape and ensuing sanctions have led to foreign vendors halting services and updates in Russia. Companies reliant on tools like Atlassian's Jira and Confluence, Microsoft’s Office 365 and Azure, and development software from JetBrains now face disrupted operations. For example:
Atlassian has suspended licenses for Jira and Confluence, essential tools for many enterprises.
Microsoft has ceased the sale and support of its products, including Office 365, Azure, and Windows.
JetBrains stopped servicing Russian clients, leaving many without key development tools.
Other leading IT providers like Tenable and GitLab have also pulled back their offerings in Russia.
This mass exodus has created substantial operational challenges, forcing companies to adopt domestic alternatives. Import substitution addresses these issues by reducing reliance on foreign vendors and offering long-term stability, security, and continuity.
Russian Software: Full Alternatives to Foreign Solutions
Today, Russian developers have risen to the challenge, creating robust software alternatives that can replace popular foreign products. Here’s a look at some of these domestic alternatives:
1. Atlassian (Jira, Confluence)
Russian Alternatives:
Yandex Tracker: A project and task management system, Yandex Tracker offers robust process control capabilities similar to Jira, helping businesses manage workflows and teams.
Worksection and Prostoy Biznes: These platforms are similar to Confluence, enabling efficient task and project management with collaboration features.
2. Microsoft (Office 365, Azure, Windows Server)
Russian Alternatives:
MyOffice: A comprehensive office suite that supports text documents, spreadsheets, and presentations. MyOffice is compatible with major operating systems and serves as a full replacement for Microsoft Office.
VK Cloud Solutions: This service offers a range of cloud resources, including virtual machines, data storage, and development solutions, making it a viable alternative to Microsoft Azure.
Astra Linux: A highly secure operating system that meets the requirements of Russian state security agencies (FSB and FSTEC), Astra Linux can effectively replace Windows Server in business environments.
3. Tenable (Cybersecurity and Vulnerability Management)
Russian Alternatives:
Positive Technologies: This Russian company leads the market in cybersecurity and vulnerability management solutions, offering tools similar to Tenable’s products.
SearchInform: Specializes in IT infrastructure monitoring and information security management, providing solutions for safeguarding business data and systems.
4. JetBrains (IntelliJ IDEA, PyCharm)
Russian Alternatives:
R7-Office: This platform offers development tools and process automation solutions, providing viable alternatives for businesses that used JetBrains’ suite of programming tools.
1C: Known for its business automation tools, 1C also provides various development frameworks that can serve as replacements for JetBrains products.
5. GitLab (Version Control and CI/CD)
Russian Alternative:
GitJet: A domestic equivalent to GitLab, GitJet offers solutions for managing code repositories, version control, and CI/CD processes, ensuring seamless software development workflows.
Benefits of Switching to Russian Software
There are numerous advantages to adopting domestic software solutions, particularly for businesses aiming to mitigate the risks posed by foreign sanctions:
Enhanced Security and Legal Compliance: Russian software is certified according to local security standards, ensuring full compliance with regulations, especially for companies working with government data or sensitive information.
Reliability and Support: Unlike foreign providers, Russian vendors guarantee continued support and updates, ensuring businesses don’t face sudden service disruptions.
Cost-Effectiveness: Domestic software solutions are generally more affordable than their international counterparts while maintaining competitive quality and functionality.
Conclusion
The move toward software import substitution is not only a strategic necessity but also a vital step toward ensuring business resilience and independence. As Russian developers continue to enhance their offerings, businesses can confidently switch to domestic alternatives without compromising on quality, security, or functionality. The shift promises long-term stability in an increasingly complex global environment, empowering companies to operate without the looming risks associated with foreign software dependencies.
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How to Evaluate Requirement Management Tool
Purpose
The purpose of this article is to prepare the focus group doing evaluation for solution of Requirement Management System (RMS) and to provide the organization with the necessary information to effectively compare Requirements Management Systems solution among vendors to select the best RMS for their individual needs and cost parameters. Requirement management in software engineering is integral part of the daily work and needs to meet very specific needs by the stakeholders using it. We in Orcanos are proud to present the world our years of experience in RMS POCs and to share this with any prospect who seek to find the best solution for them. We believe in fair competition and not afraid to hear No Thank You from our prospects. There is no perfect solution but there is one that is perfect for you.
Confidentiality
All information presented in this RFS, including any information that is subsequently disclosed by the Orcanos during the evaluation process, should be considered public and can be used by the public domain.
Background
Orcanos (https://www.orcanos.com/) is a software vendor since 2005, We hold blue chip customers as well small/medium companies which use our software for both ALM or/and QMS process.
Orcanos solution cover in a complete manner the requirements from RMS system and due to our presence in the regulatory industry our RMS system include some unique capabilities to address such special needs. Orcanos system is 21 CFR Part 11 compliance system and for that it can turn any organization to a paperless organization which can completely archive its data electronically. Some of the main important RMS capabilities may include Generation of document from the electronic system, prioritization of requirements, the replacement of Word and Excel documents or other systems. The objective of such SAAS system is to be able to bring all stakeholders into the same system, requirements are not easily analysed or traced from customer need through to technical specification and test plan. Changes to requirements are not well controlled or communicated. As the organization’s projects continue to grow with more complexity, the requirements documents grow correspondingly to larger scale, the number of project participants and stakeholders grows, and the need for rigorous handling of the development and maintenance of requirements becomes more critical.
Most organizations use a Stage-Gate project management process and makes use of techniques such as Quality Function Deployment (QFD), Failure Modes & Effects Analysis (FMEA), Design for Manufacture and Assembly (DFMA) and Design Validation Planning & Reporting (DVP&R) in its product development procedure. Orcanos RMS system is capable to capture all that in one single repository and by that create a transparent flow of information between R&D, Quality and Manufacturing. Other uses of legacy system such Microsoft Office Project Server for Project Portfolio Management (PPM), Atlassian JIRA for bug tracking and Agile development, and Applications for Enterprise Resource Planning (ERP) or any thing else, for that Orcanos system is using the Zapier 1000+ apps integration tool which give the freedom to collect information from satellite systems and bring them all back into the same repository.
For more information about Requirements Management Software. Please visit our website https://www.orcanos.com/compliance/
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Layer gets $5.6M to make joint working on spreadsheets less hassle
Layer is not trying to replace Excel or Google Sheets. Instead the Berlin-based productivity startup wants to make life easier for those whose job entails wrangling massive spreadsheets and managing data inputs from across an organization — such as for budgeting, financial reporting or HR functions — by adding a granular control access layer on top.
The idea for a ‘SaaS to supercharge spreadsheets’ came to the co-founders as a result of their own experience of workflow process pain-points at the place they used to work, as is often the case with productivity startups.
“Constantin [Schünemann] and I met at Helpling, the marketplace for cleaning services, where I was the company’s CFO and I had to deal with spreadsheets on a daily level,” explains co-founder Moritz ten Eikelder. “There was one particular reference case for what we’re building here — the update of the company’s financial model and business case which was a 20MB Excel file with 30 different tabs, hundreds of roles of assumptions. It was a key steering tool for management and founders. It was also the basis for the financial reporting.
“On average it needed to be updated twice per month. And that required input by around about 20-25 people across the organization. So right then about 40 different country managers and various department heads. The problem was we could not share the entire file with [all the] people involved because it contained a lot of very sensitive information like salary data, cash burn, cash management etc.”
While sharing a Dropbox link to the file with the necessary individuals so they could update the sheet with their respective contributions would have risked breaking the master file. So instead he says they created individual templates and “carve outs” for different contributors. But this was still far from optimal from a productivity point of view. Hence feeling the workflow burn — and their own entrepreneurial itch.
“Once all the input was collected from the stakeholders you would start a very extensive and tedious copy paste exercise — where you would copy from these 25 difference sources and insert them data into your master file in order to create an up to date version,” says ten Eikelder, adding: “The pain points are pretty clear. It’s an extremely time consuming and tedious process… And it’s extremely prone to error.”
Enter Layer: A web app that’s billed as a productivity platform for spreadsheets which augments rather than replaces them — sitting atop Microsoft Excel and Google Sheets files and bringing in a range of granular controls.
The idea is to offer a one-stop shop for managing access and data flows around multi-stakeholder spreadsheets, enabling access down to individual cell level and aiding collaboration and overall productivity around these key documents by streamlining the process of making and receiving data input requests.
“You start off by uploading an Excel file to our web application. In that web app you can start to build workflows across a feature spectrum,” says Schünemann — noting, for example, that the web viewer allows users to drag the curser to highlight a range of cells they wish to share.
“You can do granular user provisioning on top of that where in the offline world you’d have to create manual carve outs or manual copies of that file to be able to shield away data for example,” he goes on. “On top of that you can then request input [via an email asking for a data submission].
“Your colleagues keep on working in their known environments and then once he has submitted input we’ve built something that is very similar to a track changes functionality in Word. So you as a master user could review all changes in the Layer app — regardless of whether they’re coming through Excel or Google Sheets… And then we’ve built a consolidation feature so that you don’t need to manually copy-paste from different spreadsheets into one. So with just a couple of clicks you can accept changes and they will be taken over into your master file.”
Layer’s initial sales focus is on the financial reporting function but the co-founders say they see this as a way of getting a toe in the door of their target mid-sized companies.
The team believes there are wider use-cases for the tool, given the ubiquity of spreadsheets as a business tool. Although, for now, their target users are organizations with between 150-250 employees so they’re not (yet) going after the enterprise market.
“We believe this is a pretty big [opportunity],” Schünemann tells TechCrunch. “Why because back in 2018 when we did our first research we initially started out with this one spreadsheet at Helpling but after talking to 50 executives, most of them from the finance world or from the financial function of different sized companies, it’s pretty clear that the spreadsheet dependency is still to this day extremely high. And that holds true for financial use cases — 87% of all budgeting globally is still done via spreadsheets and not big ERP systems… but it also goes beyond that. If you think about it spreadsheets are really the number one workflow platform still used to this day. It’s probably the most used user interface in any given company of a certain size.”
“Our current users we have, for example, a real estate company whereby the finance function is using Layer but also the project controller and also some parts of the HR team,” he adds. “And this is a similar pattern. You have similarly structured workflows on top of spreadsheets in almost all functions of a company. And the bigger you get, the more of them you have.
“We use the finance function as our wedge into a company — just because it’s where our domain experience lies. You also usually have a couple of selective use cases which tend to have these problems more because of the intersections between other departments… However sharing or collecting data in spreadsheets is used not only in finance functions.”
The 2019 founded startup’s productivity platform remains in private beta for now — and likely the rest of this year — but they’ve just nabbed €5 million (~$5.6M) in seed funding to get the product to market, with a launch pegged for Q1 2021.
The seed round is led by Index Ventures (Max Rimpel is lead there), and with participation from earlier backers btov Partners. Angel investors also joining the seed include Ajay Vashee (CFO at Dropbox); Carlos Gonzales-Cadenaz (COO of GoCardless), Felix Jahn (founder and CEO of McMakler), Matt Robinson (founder of GoCardless and Nested) and Max Tayenthal (co-founder and CFO of N26).
Commenting in a statement, Index’s Rimpel emphasized the utility the tool offers for “large distributed organizations”, saying: “Spreadsheets are one of the most successful UI’s ever created, but they’ve been built primarily for a single user, not for large distributed organisations with many teams and departments inputting data to a single document. Just as GitHub has helped developers contribute seamlessly to a single code base, Layer is now bringing sophisticated collaboration tools to the one billion spreadsheet users across the globe.”
On the competition front, Layer said it sees its product as complementary to tech giants Google and Microsoft, given the platform plugs directly into those spreadsheet standards. Whereas other productivity startups, such as the likes of Airtable (a database tool for non-coders) and Smartsheets (which bills itself as a “collaboration platform”) are taking a more direct swing at the giants by gunning to assimilate the spreadsheet function itself, at least for certain use cases.
“We never want to be a new Excel and we’re also not aiming to be a new Google Sheets,” says Schünemann, discussing the differences between Layer and Airtable et al. “What Github is to code we want to be to spreadsheets.”
Given it’s working with the prevailing spreadsheet standard it’s a productivity play which, should it prove successful, could see tech giants copying or cloning some of its features. Given enough scale, the startup could even end up as an acquisition target for a larger productivity focused giant wanting to enhance its own product offering. Though the team claims not to have entertained anything but the most passing thoughts of such an exit at this early stage of their business building journey.
“Right now we are really complementary to both big platforms [Google and Microsoft],” says Schünemann. “However it would be naive for us to think that one or the other feature that we build won’t make it onto the product roadmap of either Microsoft or Google. However our value proposition goes beyond just a single feature. So we really view ourselves as being complementary now and also in the future. Because we don’t push out Excel or Google Sheets from an organization. We augment both.”
“Our biggest competitor right now is probably the ‘we’ve always done it like that’ attitude in companies,” he adds, rolling out the standard early stage startup response when asked to name major obstacles. “Because any company has hacked their processes and tools to make it work for them. Some have built little macros. Some are using Jira or Atlassian tools for their project management. Some have hired people to manage their spreadsheet ensembles for them.”
On the acquisition point, Schünemann also has this to say: “A pre-requisite for any successful exit is building a successful company beforehand and I think we believe we are in a space where there are a couple of interesting exit routes to be taken. And Microsoft and Google are obviously candidates where there would be a very obvious fit but the list goes beyond that — all the file hosting tools like Dropbox or the big CRM tools, Salesforce, could also be interesting for them because it very much integrates into the heart of any organization… But we haven’t gone beyond that simple high level thought of who could acquire us at some point.”
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Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
Tips for Effective SEO Project Management was originally posted by Video And Blog Marketing
0 notes
Text
Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
from Marketing https://www.distilled.net/resources/project-management-for-seo/ via http://www.rssmix.com/
0 notes
Text
Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
from Marketing https://www.distilled.net/resources/project-management-for-seo/ via http://www.rssmix.com/
0 notes
Text
Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
from Digital https://www.distilled.net/resources/project-management-for-seo/ via http://www.rssmix.com/
0 notes
Text
Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
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Tips for Effective SEO Project Management
Project management and SEO, what do they have to do with each other? Isn’t SEO just about some geeky technical magic that will get your site more traffic?
SEO is a relatively young field, which has grown significantly in the last 5-6 years. Most of the people I know who are not very familiar with the industry, just refer to it as “that SEO thing” and how can I blame them? Therefore, project management might not be seen as a main element when thinking about SEO. In reality, whoever works in SEO will know that project management is actually a large and crucial part of our daily job.
This post comprises a series of tips and suggestions for effective SEO project management, with a stronger perspective on the agency side of things, based on our long experience in the digital marketing space.
Don’t miss the downloadable project kick-off checklist to help you get started on an SEO project with one of your clients! A comprehensive guide that covers a spectrum of SEO (and non-SEO) questions, which we find extremely useful when starting on a project.
Let’s get to it with some simple FAQs.
What is SEO Project Management?
It is simply, project management that involves any SEO work. We refer to it as any day-to-day practice that involves planning, executing, monitoring, and finalising the work of our SEO team to accomplish a specific goal within a specific timeframe.
Why does Project Management matter in SEO?
Without project management, it would be impossible to develop a functional relationship with clients. Effective project management provides a series of invaluable benefits for your SEO team, from a stress and health perspective, to a communication and expectation management point of view. Furthermore, it creates a deeper relationship with your clients.
What is the difference between SEO Account Management and Project Management?
Differently from project management, SEO Account Management focuses on the overall success of a certain SEO account, rather than just a specific project. While the outcome of project management is determined by a defined target, successful account management relates to a successful relationship with the client.
In reality, there is a very fine line between the two and this post covers some elements of account management as well. At the end of the day, we like to think that project management is about getting things done.
What skills are needed for Project Management?
It boils down to three core skills:
Communication skills: Having the ability to communicate clearly and concisely with team members and clients is key to successful project management.
Organizational skills: Organization is at the centre of every project management activity: planning and monitoring tasks, while coordinating people.
Time Management skills: Every project has a timeframe: working within that time frame is crucial for a project to be successful.
#1 Project management is an SEO skill
The success of an SEO strategy is not limited to your ability to execute tactics. It's also dictated by your ability to manage projects, people, clients, and external factors. As your strategies become more complex, learning how to manage a project is invaluable. A successful project manager handles expectations (internal and external), puts out fires and work to get buy-in on ideas.
#2 Have a plan
SEO strategies can be very complicated and involve a lot of stakeholders, between team members, clients and other third parties. Here at Distilled, we do our best to evaluate what a project looks like, before getting to it: it all boils down to having a clear plan of action.
This process can normally be broken down into the following components.
Project Kickoff
This is the initial face-to-face or call with the client. This is the meeting that “kick-starts” the project (or relationship as a whole) and aims to cover an exhaustive list of topics in order to have a much better understanding of what should be delivered and how value can be provided.
Goals and expectations are discussed and often defined here, followed up by a series of emails to confirm what agreed upon.
It is helpful to have a clear list of points and questions you want to cover in a kickoff meeting: I always prefer to come prepared, so I put together a list of questions that we tend to cover for all our projects.
Keen to see what that looks like?
Our project management template contains an extremely comprehensive list of SEO and Digital Marketing questions we normally ask during a kick-off meeting, which help us get an exhaustive picture on a project / client.
Pro tip: use a collaborative document to keep track of meeting/call notes, from the very first kick-off; it will come handy when you need it to trace back what was discussed in the past. This could be internal (shared among your team only) or external (shared with the client) depending on the relationship and objectives.
Regular catch-ups: internal and external
Depending on what works for you, regular catch-ups can be weekly, fortnightly or monthly.
The formula that works for me, as an SEO consultant, is to have a mix of monthly and weekly catch ups - this would look something like this:
During the first week of the month, I would have an internal catch up with the team to discuss briefs, potential challenges and define internal deadlines;
The above is followed by a weekly catch up, either a team meeting or individual meetings to discuss recent work, obstacles and share a general update on everyone’s schedules and progress;
Once a week, I would arrange a client call / face-to-face meeting to share a general update, discuss the status of our work and discuss any questions they might have come up in between calls;
Once every quarter, I would arrange a face-to-face meeting to recap what was done in that quarter, discuss strategy and future of the account.
At the end of the project, I would organise a slide deck to present to the client (and any involved third-parties) which looks back at work delivered and breaks down the main findings and actions.
This is an iterative process that allows a project to be adapted to changing demands. It would be nice to walk into a project with a complete and accurate set of requirements for a project, but that rarely ever happens.
Regular catch-ups allow you to have a good understanding of the overall picture, no matter what changes or delays affect your project, so to react accordingly.
#3 Use the Right Tools for the Job
Having the right tools to manage your project is key, but there is no need for a complicated system. Before providing a list of tools and suggestions, it is important to clarify something: proposing change and effective ways of working is part of our job, but ultimately it is worth considering the tools that your client is comfortable with/already uses.
They will see you as an extension of their business, and it will be easier to impact change.
These are some of the tools we use at Distilled to manage projects.
Tracking time
We use a custom-built internal software; however, other great tools to track time are the following: Toggl, Hour, Harvest- they all have a free version with their own limitations.
Sharing documents & files
Google Drive is extremely effective (and free!) to do the job - most of our work is now just on the drive: from Google Docs to Sheets, its offering makes it very easy to share any piece of work with others.
What are the main alternatives to Google Drive we recommend? Dropbox is an excellent tool, and extremely easy to use with its desktop application; OneDrive by Microsoft is not bad either, in case you prefer to work with the Office package.
Pro tip: Due to some client limitations to access any of the major tools above, I recently came across Airtable which can work like a spreadsheet but gives you the power of a database to organise any projects you might be working on.
Communication
For internal communications, Slack has really revolutionized the market: its highly organised structure makes internal communications so efficient that you will never want to use anything else. Forget your messy inbox, conversations in Slack happen in dedicated spaces called channels.
For external communications, Google’s offering is still very powerful: Gmail & Google Hangouts constitute a great option. As for video conference tools, Zoom seems to have separated itself from the competition, even if a lot of our clients still use Skype.
Should you go back to your client and propose a new communication tool? Maybe - what works for me is to normally prioritize whatever ways of working / platforms the client is more comfortable with, and then potentially suggest alternatives if there is a need / opportunity.
Pro tip: We also use Slack as an external communications tool with some clients, as it has replaced emails in many ways.
Project management platform
I am a bit biased: Trello’s clean and simple interface is a no brainer (my colleague Chris talks about Trello in his post here). Its system of boards, lists and cards allow individuals and teams to monitor a project and collaborate in an effective manner.
I like to use boards for different work areas - this could look like the below, where I separate my technical SEO projects from content, analytics or CRO tasks.
There are hundreds of alternatives to Trello, I personally recommend checking out the following: Monday.com, TeamWork, ProofHub.
What about when working with developers?
It is part of our job to effectively communicate with devs and help them “get things done”. Jira is a major project management tool, used by a lot of our clients. Basecamp, Asana & Youtrack are some other popular software I came across over the last few years.
#4 Teamwork is key
The outcome of a project highly depends on teamwork: learning how to work successfully in a team is no joke. Every project is different, so is every team.
From briefing to quality assurance, even tasks that seem simple can vary broadly depending on the people you work with. Learning how to work with your colleague determines how likely your project is to be successful.
It may take a while, but leveraging individuals’ strengths and weaknesses will make the difference. Balancing talent is something every project manager should work towards.
How to assess team members' strengths & weaknesses
Let’s be clear: there is no magical way to get this right straight away, it takes time to develop team chemistry and assess an individual's skillsets.
Some useful ways I came across over the years are the following:
Ask for feedback from others: you can get an idea by checking in from people who they have worked with before;
Frameworks can help: models such as the t-shaped model can be very valuable when evaluating people’s know-how;
Listen, observe and simply ask: getting people to work on something that they are genuinely interested in / good at is likely to impact the quality of the final output.
Appreciate your team members’ work
We try our best to create a culture of feedback: this allows our team members to work and progress in a much peaceful environment and in a faster manner.
Part of this philosophy includes being very vocal about work appreciation: taking the time to appreciate someone’s job, either privately or publicly, is something that goes a long way. A tool that comes really handy for this purpose is 15Five: it is a “continuous performance management suite that allows you to coach your employees as fast as you sprint.”
Managees spend about 15 minutes a week answering a series of questions which focus on personal productivity and team-wide morale. On the other hand managers spend circa 5 minutes to go through all responses, which trigger real conversations that translate into improved comms and overall ways of working. It is a great way to evaluate weekly performance reviews and get a sense of the company’s morale. Furthermore, the tool can be integrated with Slack, using a dedicated channel for public praises:
#5 Knowledge sharing within the team
I am a big advocate of knowledge sharing: both internal and external. For all my projects, I encourage my team to share findings, deliverables and news regularly in order to maximise the team potential and optimise our work.
Creating a culture of knowledge sharing is something that goes beyond project management per se, but it can really help daily work and different challenges, whatever they might be. One of the most beneficial tactics we use is a centralised location for our deliverables - we take advantage of Google Drive to create folders where to store documents, broken down by topic.
What about knowledge sharing with the client?
That is important too! I like to update my clients with digital marketing news which I think could be relevant for the project we are working on, even if they are not strictly-SEO related.
#6 Offer value to the client
There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
Sam Walton, Founder of Walmart
As SEOs, we set high standards and KPIs for our clients - these can sometimes be quite ambitious when starting to manage a project.
As a project manager, my job is to make sure the client is satisfied with our work, while doing my best to achieve the predefined SEO goals. This means sometimes I have to do things that aren’t optimal.
Transparency on your projects goes a long way. Trying really hard to sell clients on things they do not need, or simply saying yes to everything they ask for might not be the right strategy when looking to deliver the optimal value on a project.
#7 Know Your Tactics & Resources
Before you can come up with your tasks, you need to know the tactics required to meet project objectives and the resources you have available. SEO resources may include time, money, bandwidth, and talent.
Having a clear plan of the resources and tactics needed will make the difference. There is often a degree of estimation, as it is hard to exactly predict what obstacles your team will come across the way. The more experience in the field, the better your skills will be when finalising your plan.
Here at Distilled, we use a flexible approach for resource and tactics allocation, which can slightly vary from consultant to consultant.
Personally, I like to lean on the following:
Personal experience, based on similar projects - pretty self-explanatory. For instance: if I am planning a backlink audit for a site, I check how much time and the level of experience it was required to perform such an audit for a site of similar size and complexity.
Ask internally - if you need help, chances are someone in your team might have worked on a similar task at some point in their career. Ask for feedback, and gather as much info as you need to help you make a decision.
Check your knowledge-sharing database - having a centralized location where SEO deliverables are saved is very helpful, especially when you need to plan a task that was at some point done for another client / by another team. I like to use Google Drive for this purpose! Learn from your team members and apply the feedback.
Always allow a few hours extra - briefing and QAing are two very crucial parts of every task. Make sure to plan enough time to brief a task properly, and to review any last minute changes before you ship a piece of work. It's better for you to spend a couple extra hours reviewing something than your client having to spend time spotting errors, which is a waste of their time.
This is a screenshot of how our Google Drive folder looks like:
Conclusion
Project management is a vital skill for today's SEOs, despite how technical our industry might look from the outside. Hopefully, our tips can inspire a few tweaks in your daily work or at least start a conversation on some of the above subjects.
Here at Distilled, we are always curious to hear other people’s opinions on the topic, so please get in touch with us on Twitter to share your views!
If you interested in downloading our project kick-off Checklist, do it here
from Digital Marketing https://www.distilled.net/resources/project-management-for-seo/ via http://www.rssmix.com/
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All the companies from Y Combinator’s W20 Demo Day, Part I: B2B Companies
New Post has been published on https://magzoso.com/tech/all-the-companies-from-y-combinators-w20-demo-day-part-i-b2b-companies/
All the companies from Y Combinator’s W20 Demo Day, Part I: B2B Companies
Y Combinator’s Demo Day was a bit different this time around.
As concerns grew over the spread of COVID-19, Y Combinator shifted the event format away from the two-day gathering in San Francisco we’ve gotten used to, instead opting to have its entire class debut to invited investors and media via YC’s Demo Day website simultaneously.
In a bit of a surprise twist, YC also moved Demo Day forward one week citing accelerated pacing from investors. Alas, this meant switching up its plan for each company to have a recorded pitch on the Demo Day website; instead, each company pitched via slides, a few paragraphs outlining what they’re doing and the traction they’re seeing, and team bios. It’s unclear so far how this new format — in combination with the rapidly evolving investment climate — will impact this class.
As we do with each class, we’ve collected our notes on each company based on information gathered from their pitches, websites, and, in some cases, our earlier coverage of them.
To make things a bit easier to read, we’ve split things up by category rather than have it be one huge wall of text. These are the B2B companies — those that primarily focus on selling to other businesses. You can find the other categories (such as hardware, AI, and consumer) here.
B2B Companies:
Alude: Property tech in Brazil is a hot market, with startups like Loft and unicorn QuintoAndar raising mega growth stage rounds. Alude wants to control the distribution channel with its simplified home leasing/buying process. Its system automates the process of background checks, document collection, insurance purchasing and online signing. This modernized tech is free for brokers, and the company plans to monetize by selling mortgage and insurance to customers.
Vori: Vori wants to be the operating system for the American grocery supply chain. Even in 2020, supermarkets still have an old school paper and pen ordering process with wholesale distributors. Vori acts as a B2B marketplace for supermarkets and distributors, helping stores produce inventory from vendors in a more efficient way. It says it has 24 active stores using its tech, and is also supporting over 150 distributors in Northern California. Vori acts also as a product discovery engine for supermarkets, helping them stay competitive with Whole Foods and Amazon.
Linkana: Linkana is compliance-driven procurement software in Latin America. There are 40,000 companies in Latin America that spend $60,000 yearly in procurement solutions, creating a $2.5 billion market opportunity. The four-person co-founding team has members who have worked together for nearly a decade.
Weav: Interviewing new candidates at work can be a time suck, and there isn’t a great way to organize and synthesize feedback from the team. Weav records and transcribes interviews for hiring teams so that companies can reach decisions faster and conduct fewer interviews. Led be an ex-Apple/Google/Microsoft team, Weav says it’s building state of the art NLP tools that leverage information retrieval, topic modeling and entity recognition.
ElectroNeek RPA: Everyone agrees that robots are the future of automation, but actually deploying the technology often requires a great deal of expertise. ElectroNeek is building a desktop and cloud-based interface designed to help streamline the automation process for IT employees and business professionals without a robotics background.
Reaktive: Aimed at creative professionals like animators, video editors and engineers, Reaktive is designed to replace desktop hardware with cloud-based solutions. The company claims its offering is 100x faster than traditional solutions, greatly reducing things like an eight-hour rendering job down to 45 seconds. The company has already closed $2.2 million in purchase orders from studios.
Eze: Eze is building a used smartphone market that functions like a commodities exchange. The system will update in real time with the fluctuating price of a wide range of different mobile devices. Devices will be sold to wholesalers in bulk, who turn around and sell them to retailers.
Oda: Aggregates real estate data from listing services and government records into a unified API. The company says it’s currently working with 4 pilot companies.
Okay: Hooks into tools like JIRA, GitHub, GCal, and Pagerduty to give engineering managers a dashboard to better understand how their teams are working and improve efficiency (by, for example, reducing meetings that might break up productivity). Charges $350 per manager.
Tajir: A marketplace to help small stores in Pakistan get inventory. The company says that currently nearly all distribution to “mom-and-pop” shops in Pakistan is done offline; Tajir brings the process into a mobile app with free next day delivery.
GuruHotel: A website and property management/booking system for hotels. Eight months after launch, they’re working with 26 hotels and seeing $20k a month in revenue. The base plan provides a basic hosting/booking engine in exchange for a 5% booking commission, while premium plans introduce other features, such as property management tools, for $350 to $499 a month in addition to commission.
Riot Security: An anti-phishing tool that automatically tests your employees with faux-phishing emails based on the most recently discovered phishing techniques. It starts at $200 a month for companies with under 50 employees, with the price shifting to custom scaling after that. The tool is currently in pilot tests with six companies, with an MRR of $1,000. Find our previous coverage of Riot Security here.
LabGrid: A project-tracking and collaboration tool meant to help biotech companies and labs communicate more efficiently than they might over email.
Trimwire: Hooks into a company’s bank accounts and credit cards to automatically reduce monthly costs by flagging anomalies and hunting for potential savings on recurring expenses (such as forgotten subscriptions).
Upflow: Aiming to be the “Venmo of B2B,” Upflow focuses on getting unpaid invoices paid. It automatically sends customized emails and registered letters to unpaid accounts, updates designated team members when account status changes, and handles payments. They charge $50 per month for companies with fewer than 30 invoices per month, scaling it up to $225 per month for companies doing less than $3M annually. Find our previous coverage of Upflow here.
Explo: Explo is meant to let non-technical employees analyze large amounts of data without having to know how to write/run SQL queries, instead providing them with a point/click interface for generating reports. The team says it has over 400 companies on its waitlist.
Workbench: Workbench is developing a platform purpose-built for hardware companies for sourcing suppliers and storing information/specs about the components they use.
Jet Admin: A drag-and-drop tool for building internal tools without code, hopefully freeing up dev team resources. Connects to databases and services like Stripe/Google Analytics/Salesforce and allows teams to piece together tools by way of pre-built widgets. Free for indie developers, or $19 per user for teams with up to 10 members.
Battlecard: Trains your sales team on what to say to unhappy customers through simulation (complete with synthesized unhappy customer voice). Teams collaborate to write their “playbook” of responses for different situations, sharing the answers/phrasing they’ve found to work best. Roughly a month after launching, the company says it has already booked over $35k in annual recurring revenue.
SnackThis: Is a collaborative, browser-based tool for motion design. Imagine a remote team fine-tuning moving typography in a video, or the way an app moves from screen to screen. One of the co-founders previously sold his motion design-heavy company to GoPro for $80M.
Zeo Auto: Fleet management and tracking for companies with automative fleets in India, allowing them to do things like view current vehicle position, replay past trips, calculate fuel costs, etc. Compatible with over 50 different GPS devices. The company says it has onboarded 2,000 fleet owners, bringing 30,000 vehicles onto the platform.
Savvy: Built for companies unable to offer group insurance plans, Savvy lets them instead give employees a tax-free stipend to put toward an individual health plan of their choosing. The company says that it’s working with over 30 companies after launching two months ago, accounting for roughly $100K in ARR.
Flowdash: “Human-in-the-loop” operations are those that require a human at some point in a process to make a final call — think claims processing, or moderating user-flagged content. Flowdash helps human-in-the-loop teams build new tools with minimal coding, allowing them to integrate them into services like Slack or Gmail. Their base plan starts at $25 per user per month, increasing if you need things like analytics or on-prem deployment.
Dropee: Dropee helps independent retailers in Southeast Asia buy things in bulk from large brands, charging said brands $8 per store for insight on what is or isn’t selling. The company says it’s seeing over $40K in monthly revenue.
NUMI: Helps retailers and marketplaces in Africa import U.S. goods, handling the challenges involved with freight and customs. Currently in a pilot program with Carrefour, which they expect to account for over $500K per year in sales.
Pilot: Pilot handles payroll, benefits and compliance for hiring remote contractors. Companies pay $60 per contractor per month for Pilot to help treat contractors like full-time employees by offering benefits, stock options and expense reimbursements. With COVID-19 quarantines familiarizing more companies with remote work, there could be a big market for ensuring their retention and productivity by making them feel like part of the team.
SEND: SEND is a digital freight forwarder and customs broker for Africa that manages cargo shipping by air, truck, and sea. SEND optimizes routing for faster, more reliable deliveries by bringing documentation online and letting clients just deal with the one company instead of up to a dozen shipping vendors. SEND’s founders are brothers, and see an opportunity to be the Flexport of Africa by conquering the market before that $3.2 billion valuation startup can reach the continent.
Brokrete: Brokrete, a delivery marketplace app, was developed to connect contractors with available concrete suppliers with the most competitive price. The startup’s founders are aiming to capture a piece of what they describe as a $120 billion market opportunity. They’ve already made some headway, by first demoing the app with contractors and then launching its product in December. The company began in the Canadian marketplace and is expanding to Houston this spring.
Paneau: The founders of Paneau are aiming to create a new way for businesses to advertise to ride-hailing customers by placing interactive tablets inside Uber and Lyft vehicles. The tablet can be used by riders to make purchases and even re-route the car. Paneau is already generating revenue — some $11,000 a month — by charging $0.96 cents per trip.
Bego: Bego has created an app focused on the Latam market that uses machine learning to predict future locations of cargo delivery and helps match truckers to customers in an effort to reduce the number of “empty miles.” For now, the startup has one route — Mexico City to Nuevo Laredo — where 42% of all cargo in Mexico is moved.
99minutos: This Latam startup is focused on last-mile delivery for e-commerce purchases. The startup has a wide geographic footprint of 19 cities across two countries with 15,000 deliveries daily and plans to expand to Colombia and Peru later this year. 99Minutos is now launching delivery with electric vehicles and in Mexico is the last-mile delivery partner for Amazon, MercadoLibre and Walmart.
Farm Theory: Farm theory buys the “ugly” yet fresh and fit-for-consumption vegetables from Indian farmers and then sells and delivers the produce directly to restaurants in India. The vegetable delivery service says it can save restaurants up to 30%.
HYPHY: As advertising matures alongside user-generated social media content, HYPHY is aiming to create a market for consumers to sell their photos and videos directly to brands. The marketplace is a way for brands to source media more quickly for advertising or marketing campaigns.
Zaam: Zaam is building a platform to simplify B2B onboarding, reducing complexity and pushing customers through the tiring process of data and document requests through automating as much as possible. The startup says they have hit $120M ARR in the past two months.
HireSweet: HireSweet is building a hiring platform that pushes recruiters towards ideal candidates that may not explicitly be looking for a new job. The platform analyzes behavior like who is updating their LinkedIn, adding to open source projects on Github, or nearing a vesting cliff. The team earned $150K in MRR last month. Find our previous coverage of HireSweet here.
Stryve: Stryve wants the hiring process to pivot to video, replacing phone screeners with video chat questionnaires. The team bills the platform to cut down on endless scheduling back-and-forth’s and boost turnaround.
Paragon: Paragon is a low-code API builder, helping speed up the time to build APIs, API-based interactions and integrations
Syndetic: “Shopify for data,” Syndetic is a platform that lets organizations make their static datasets more dynamic and useful
Cadence: Cadence is a platform for meetings that should have been emails. The early access platform is focused on eliminating meetings related to sharing project updates. It does this by integrating with task management tools and letting employees easily share on Slack what they’ve been working on, who they’ve been working with, and what’s on the docket.
Zynq: Zynq is building an enterprise calendar tool that helps companies schedule meetings more efficiently across the board. The service helps slot meetings to appropriately sized meeting rooms at opportune times so that companies don’t feel like they’re outgrowing their offices too quickly.
Castodia: Castodia hooks your databases into Google Sheets, ensuring that the information there is always up to date and users aren’t stuck manually importing CSV files time and time again.
Onetool: Onetool is building an all-in-one platform that allows startups to subscribe and save, paying for a single subscription while using a variety of vendors to meet their needs. The company hopes its platform can boost discoverability of new SaaS tools and simplify the lives of founders who are having to manage so many subscription services.
Dashworks: Dashworks is aiming to build a search tool that bring together all of the information from your various collaboration tools and databases. The platform relies on deep integrations across a wide variety of apps and boasts customers including Zapier, Stanford and Armory.
Laserfocus: Laserfocus is creating an app that layers onto your CRM and allows salespeople to quickly work their way through calls, emails and meetings with potential clients. The app wants to re-bundle the tasks currently separated across a handful of apps and cut down on distractions for salespeople who are eager to gather information about potential clients.
TrueNorth: To help fix inefficiencies in the fragmented trucking industry, TrueNorth offers a software solution for independent truckers. Think of it as an operating system, but for trucks, to help with everything from fuel and maintenance, to route optimization and load tracking.
Taiv: Taiv wants to help your local neighborhood sports bar better monetize the commercials you see on those in-bar TVs. Charging $4,200 a year per location, Taiv lets businesses replace live commercials with business advertisements about specials or deals. Find our previous coverage of Taiv here.
Humanly: Humanly wants to automate job candidate screening for companies that typically receive a high volume of applications. The company says its tech helps keep screening consistent, while removing bias. Customers include Farmers Insurance, Feather and Grin.
BuildPlane: BuildPlane has designed a next generation toolkit for commercial construction management. The company’s software tracks document requests, manages change orders, handles subcontractor billing and payments, and requests for quotes and pricing. It’s an industry category that has already produced billion-dollar businesses like Procore and PlanGrid.
SINAI: SINAI Technologies is a next generation software platform that lets organizations plan their carbon emissions strategy: it tracks different departments and processes within a company and then gives recommendations on where to reduce carbon emissions to meet internal and external goals. Find our previous coverage of SINAI here.
Logarithm Labs: Logarithm Labs is a project management service for chip designers covering data pipelines, scripting interfaces, and portals and dashboards to parse, structure, and analyze data generated in chip design work
Snapboard: Snapboard provides software tools to create dashboards, visualizations, and applications without code. Find our previous coverage of Snapboard here.
Slingshow: Slingshow is a download-free video recording and delivery application for customer service and complaint resolution. All a customer has to do is take a video of their problem with an explanation and send it off via Slingshow to explain a problem and get help.
Pulley: Pulley is a next generation cap table management tool. Private companies can use it to issue employee & investor equity and maintain ownership records as a company scales. Like Carta, it has a free tier for smaller startups. Unlike Carta, its focus is first (and currently only) on serving founders rather than investors. The founder is a repeat entrepreneur who sold a previous company to Microsoft.
Rosebud AI: Welcome to the dystopian future of corporate spokesmodeling campaigns. Rosebud.ai creates digital avatars and models for any occasion. Companies can filter by demographic, age, and style.
Termii: Termii is a multi-channel marketing and communications service, providing APIs for SMS and user verification for African businesses.
Able Jobs: Able Jobs trains candidates in India on the skillsets companies need most so that businesses can hire better candidates more quickly. They did 130 placements in February
Skypher: Skypher automates the security questionnaire development-and-response process.
Terusama: Taking logistics management all the way to the dockside, Terusama provides scheduling software for freight pickup and digital sign ins for haulers.
Mistro: Mistro lets employers provide benefits and perks to remote teams in over 200 countries. They can offer health insurance, co-working space, development classes, food, IT equipment and more that workers pay for through a Mistro credit card. Teams around the world are embracing remote work due to coronavirus. That trend could last, creating a big market for whoever can help companies attract the best work-from-homers.
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Java and Microsoft DevOps
Scope
I've rencently been spending a bit of time using Microsoft's DevOps tool suite, formally Team Foundation Serveer (TFS). In brief, I'm impressed. They (Microsoft) has been able to create a development environment that DOES NOT require me to have five differnt tools, five different licensing agreements and renewal dates, etc.
Here are some tips I've learned along the way, and hopefully they will help you.
Components
I am using Boards, Repos, Pipelines and Artifacts with very specific intentions. As an organization owner, I have all of my products setup, each having their own permissions to backlogs and repositories. This is extremely important in the Enterprise as certian regulatory controls insist of behaviors of isolation. DevOps provides this in spades (more later). For now understand that Having a board, my git repos and my pipelines in one place is awesome, and being able to create a dashboard across all of those products... outstanding. Yes, you can do that with those five other tools, so long as you want to deal with staffing for those tools and building the expertise.
Boards
I was looking for a replacement for Jira, not because Jira is bad, but because the pricing after ten users is insane. If I have a dynamic workforce, why should I have to continually have that type of runtime cost. SAS to the rescue on this one.
The best thing for me about boards is this: I can customize each organization a little bit differently while still using an enterprise tagging schema. This really helps mre report across orgs with a new level of comfort.
Repositories
This is simple, a single place to keep my repos and my agile / scrum work, and when I check things in, the stories are linked and I don't have to manage multiple service hooks with expiring keys every thirty to ninty days.
Pilelines and Artifacts
The level of integration with third-party tools is great, even competitor cloud vendors like GCP and that Book Store company. Seriously though, having all of the permissions tied to my active directory day one and custome release worflows is great.
Timing
It's taken a little over two weeks and some trial and error to get to this stage but I thought it was worth sharing, so here goes:
A Tale of two builds
Methodology Matters
You may not be a fan of SNAPSHOTS, I personally am. I don't like burning revision numbers just because my CI pipeline told me to. Here, we'll break up the CI and the CD pipelines a bit, primarily because most companies really don't do CD well, and depending on the regulations may have pretty big process to adhere too.
You may branch you code, in this example all ideals flow branchs PRing to master, master always running a CI build, and a CD build being kicked off from a tag or revision.
Maven
A sigificant amount of work goes into create a build worthy POM file, with Azure, you really need to make sure you're using some of the latest plugins. Here's the most important snippet:
... <build> <plugins> ... <plugin> <groupId>org.apache.maven.plugins</groupId> <artifactId>maven-surefire-plugin</artifactId> <configuration> <argLine>${argLine} -Xmx256m</argLine> <forkCount>2</forkCount> <reuseForks>true</reuseForks> <useSystemClassLoader>false</useSystemClassLoader> </configuration> </plugin> <plugin> <groupId>org.apache.maven.plugins</groupId> <artifactId>maven-failsafe-plugin</artifactId> <configuration> <forkCount>2</forkCount> <reuseForks>true</reuseForks> <argLine>${argLine} -Xmx256m ${coverageAgent}</argLine> </configuration> </plugin> <plugin> <groupId>org.apache.maven.plugins</groupId> <artifactId>maven-release-plugin</artifactId> <configuration> <detail>true</detail> <autoVersionSubmodules>true</autoVersionSubmodules> <updateDependencies>true</updateDependencies> <scmReleaseCommitComment>[skip ci] prepare release @{releaseLabel}</scmReleaseCommitComment> <releaseProfiles>release</releaseProfiles> </configuration> </plugin> ... </plugins> </build> <profiles> <profile> <id>default</id> <activation><activeByDefault>true</activeByDefault></activation> <properties> <!-- This is the only place I manage versions to SNAPSHOT --> </properties> </profile> <profile> <id>release</id> <activation><activeByDefault>false</activeByDefault></activation> <properties> <!-- This is the only place I manage versions to RELEASE Versions may be parameterized --> </properties> </profile> </profiles> ...
NOTE: the Maven release plugin is at the latest 3.x version, and the "[skip ci]" is in the scmReleaseComment tag. This MUST be in place in order to avoid duplicate builds.
CI
The CI pipeline is pretty simple, you can put the code coverage reports in the maven task, but that won't work for multimodule builds. This CI file assumes that the pom.xml file is labled as a SNAPSHOT, and will continually deploy to the artifacts repository specified in the secure "settings.xml" file. It's that simple.
. Tell the build system what type of server to use . Trigger a build whenever a change to maser is made, unless it's to docs or pipelines. . Checkout the reposository . Setup Git so any pipeline commits has a automated tag. . Run maven with a: "clean, deploy" so it will be pushed to artifacts . By the way, also record my test coverage and all those test cases.
pool: vmImage: 'ubuntu-latest' trigger: batch: true branches: include: - master paths: exclude: - docs/* - README.md - README.adoc - azure-pipeline.yml - azure-pipeline-ci.yml steps: - checkout: self persistCredentials: true - task: DownloadSecureFile@1 name: mavenSettings displayName: 'Setup: Maven' inputs: secureFile: 'settings.xml' - task: Bash@3 displayName: 'Setup: Git' inputs: targetType: 'inline' script: | git config --global user.email "[email protected]" git config --global user.name "DevOps Build Pipeline" git checkout $(Build.SourceBranchName) - task: Maven@3 displayName: 'Maven: Clean, Deploy' inputs: publishJUnitResults: true testResultsFiles: '**/TEST-*.xml' pmdRunAnalysis: true findBugsRunAnalysis: true jdkVersionOption: 1.8 javaHomeOption: 'JDKVersion' mavenVersionOption: 'Default' mavenPomFile: 'pom.xml' goals: 'clean deploy' options: '-s $(mavenSettings.secureFilePath)' - task: PublishCodeCoverageResults@1 displayName: 'Publish' inputs: codeCoverageTool: 'JaCoCo' summaryFileLocation: '$(System.DefaultWorkingDirectory)/target/site/jacoco/jacoco.xml' pathToSources: '$(System.DefaultWorkingDirectory)/src/main/java' additionalCodeCoverageFiles: '$(System.DefaultWorkingDirectory)/*/jacoco.exec'
CD
CD is a little different, I run those as manual pipelines. No, I am not running the current DEPLOY functionality in the DevOps Suite. I haven't figured out how to make that work elegently with the auto revisions and release life-cycle of the Maven Release Plugin.
pool: vmImage: 'ubuntu-latest' trigger: none steps: - checkout: self persistCredentials: true - task: DownloadSecureFile@1 name: mavenSettings displayName: 'Setup: Maven' inputs: secureFile: 'settings.xml' - task: Bash@3 displayName: 'Setup: Git' inputs: targetType: 'inline' script: | # Write your commands here git config --global user.email "[email protected]" git config --global user.name "DevOps Build Pipeline" git checkout $(Build.SourceBranchName) - task: Maven@3 displayName: 'Maven: Release' inputs: publishJUnitResults: fale jdkVersionOption: 1.8 javaHomeOption: 'JDKVersion' mavenVersionOption: 'Default' mavenPomFile: 'pom.xml' goals: 'release:prepare release:perform' options: '-s $(mavenSettings.secureFilePath) -B -Dusername=$(username) -Dpassword=$(pwd)'
This almost identical workflow requires the addition of a username and pwd parameter that are managed secrets within the build pipeline and point to expiring tokens rather than user account information.
Conclusion
Yeah, that's really it. Two pipelines, with minimal work and I have a CI/CD pipeline that can exectute to any cloud environment with an amazingly low TCO. The Microsoft team is continuing to fill a gap that other cloud providers haven't come close to filling. Microsoft has been up to some great work, and I hope this trend continues as they are making developers lives better and more to the point helping reduce the TCO of project infrastructure.
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CONFLUENCE VS SHAREPOINT: WHICH IS BETTER FOR YOUR BUSINESS?
Here is what we know: The right tools can make all the difference.
The digital landscape is dotted with choices for document and team collabora
tion software. Because our teams are often dispersed or remote, having the right tool for coordinating project documents is essential for making business happen.
Noticed we used the word “tool” instead of “tools”? That’s because we believe today’s software should be able to help you dump a multitude of legacy platforms and redundant processes and replace them with a single solution.
In this article, we’re going to look at two of the best document collaboration software applications on the market, Confluence vs. SharePoint. We’ll go into detail on the features, benefits, and pricing that come with these competing platforms to try to help you decide which is better for your business.
WHAT’S IN A NAME: ATLASSIAN VS. MICROSOFT
Deciding between Atlassian vs. Microsoft should start with a look at the longevity and background of the companies themselves.
When compared to Microsoft, Atlassian is the young upstart. This Australian company was founded in 2002 by two college students who maxed out their credit cards to finance their vision. By 2017 Atlassian became a $148 million venture with no credit cards in sight. In the intervening years, the firm worked to release JIRA, an issue-tracking device for software developers, and Confluence, their document collaboration tool. Interestingly, the firm does not have a traditional sales team, instead relying on word-of-mouth.
Microsoft has been creating business software since 1975. An American company founded during the Silicon Valley boom, the Microsoft suite of office products quickly cornered the market – and has held it for decades. In the 80s, Microsoft joined forces with IBM, bundling the Microsoft operating system within their suite of hardware. Today, Microsoft’s revenue is around $23 billion – not bad for an idea conceived in Bill Gates’ rec room.
WHAT MAKES GOOD COLLABORATION SOFTWARE?
Both of these firms offer document collaboration and team communication tools. Atlassian offers Confluence and Microsoft sells SharePoint. In a feature-by-feature comparison of Confluence and SharePoint, both seem to offer some of the features that one would expect with this kind of business collaboration software. For example, they both offer:
The ability to coordinate tasks, project planning, and deadlines, as well as offering team members the ability to assign to do’s. This should include workflow management features that allow the user automate document approval or review while tracking process steps.
Collaboration on documents between team members. However, this software should do more than maintain proper version control. It should serve as the hub for a client project, allowing instant messaging, scheduling, and task lists. These tools should be scalable to the largest teams but not too unwieldy for smaller organizations.
Real-time communication should exist in ways that transcend email; look for social collaboration applications that incorporate IM, video chat, on-demand recording features, file editing, and more.
The problem today is that the IT market has collaborative task management spread over multiple software applications for lead generation, collaboration on documents, project management, communications, etc. According to Computer World, 92% of IT professionals say they have an average of around four different applications that do what both Confluence and SharePoint can do. Integrating multiple legacy platforms is not only a problem for IT teams, but overly time-consuming for internal teams stuck repeating tasks.
Although enterprise organizations have been conservatively slow to adopt many of the digital disruptors that we see today, the market for software collaboration tools is expanding at a compound annual growth rate of 13%, according to Computer World.
However, Computer World also points out that the best office collaboration tools come not from Atlassian, but from Microsoft, IBM, Cisco, and Google – in that order. So, in a head-to-head comparison of Confluence vs. SharePoint, does this mean SharePoint will win every time? Let’s find out.
CONFLUENCE VS. SHAREPOINT – BENEFITS, AND DRAWBACKS
The first thing to consider, when looking at these two software platforms, is not the technology itself. Instead, we want you to consider the business-related problem these applications may help you solve. What are the top needs of your company that this software should solve?
Should it help coordinate remote teams with Intranet sites or wikis where documents can be built and stored?
Should the software have interactive brainstorming tools like virtual whiteboards?
Is prototyping important? How about microblogging or mind mapping?
Is the platform geared for internal teams, external clients, or both?
As part of this process, you should make a list of the applications that the platform should replace, and then check to see that the new software can replace all the features and functions you’re currently using.
Ultimately, you should allow your business user case to dictate the platform goals. Once this has been established, deciding between Confluence vs. SharePoint will get little easier.
CONFLUENCE
Despite being created by a younger company, Confluence has many of the same features as SharePoint. For example, both applications allow the user to create Intranet sites that can be used as the hub for project coordination. Atlassian’s Confluence operates under the old wiki concept, which originated in the mid-2000s. As a wiki, it does not allow the internal website to be published externally on the web for public consumption; however, Microsoft SharePoint does.
The Confluence software gives each user or team space within the larger wiki database where they can create pages. Confluence is popular software for web designers and programmers because they can create specific pages for technical documentation while uploading important documents.
Confluence pairs well with other Atlassian products like their HipChat for IM or JIRA for project management and software bug tracking. Confluence is very simple to use; the wikis have templates so setting up a page is pretty easy and uploading documents is intuitive.
Confluence is widely used for project management in developer communities. It is also particularly good for small businesses that need a smart, clean, yet simple tool to get the job done. Confluence has all the basic features of an office document management tool and is easy to use.
The pricing for Confluence starts at $10 per month for 10 users but jumps to $50/month for 15. The price goes up to 2000 users at $1,000 per month. One drawback to the platform is the first big, startling jump; for small but growing businesses it might be easy to have sticker shock if you’re not paying attention to the next pricing levels.
SHAREPOINT
SharePoint is so much more powerful than Confluence it’s almost shocking. In fact, for the small business, SharePoint may be overkill. But for the organization that’s ready for the real deal, Business 2 Community says, “If Confluence is one product, then SharePoint is a whole platform.”
On the surface, there are a lot of similarities between Confluence and SharePoint. SharePoint lets you set up web pages, just like Confluence does. It has instant messaging, document management, and storage, just like Confluence. Both software platforms are also mobile friendly. There’s where the main differences end.
The biggest differentiator is that SharePoint works seamlessly with other Microsoft products. Think about that for a moment. What if one tool could bring everything together under one umbrella? What if you were working on a project and wanted to set a meeting to review a document. SharePoint will store and let others collaborate on the document. It will allow instant discussion about the project, no matter how far apart the team is. But it will also let you set up a video conference, which you can record for any team members that miss it. In setting up the meeting, SharePoint populates meeting details in your Outlook calendar. You can also collaborate on PowerPoint presentations in SharePoint. Finally, SharePoint can serve as a data warehouse for important files related to your project.
Did we mention SharePoint has dozens of add-on services?
SharePoint pricing is divided into three tiers, at $5, $10, and $20.
When looking at Confluence and SharePoint, the user will also note that both platforms have cloud options. However, only SharePoint is offered in an on-premise solution. So, which is better for your business?
CONFLUENCE VS. SHAREPOINT – WHICH IS BETTER?
Defining a use case is the first step toward making the right business decision. But one fact to consider is that SharePoint simply does more than Confluence. When you combine it with the rest of the products in the Microsoft suite, it becomes hard to beat no matter what set of features you’re trying to find in your next software platform. But – and there is always a but – SharePoint is still clearly a work-in-progress, just like Confluence. Some users suggest that the tool is too complex so that all the features will never be used effectively.
One crucial consideration for SharePoint is that users must establish business rules for how files will be stored before users are set loose into the software. Otherwise, the lack of file naming conventions will almost assuredly leave files in a jumble, making them hard to find.
So, for an easy-to-use intuitive software platform for the small to mid-size business, Confluence may be worth checking out. But enterprise organizations, businesses that are already invested in Microsoft’s ecosystem, and fast-growth companies should consider SharePoint.
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Senior Application .Net Developer Singapore Based job at Solus Connect Singapore
Developer of next generation online authentication technology that can be deployed across any sector. Solus Connect provides an innovative proprietary multi-factor and easy-to-use security authentication platform. The platform features core Solus IP technologies such as Behavioral, Implicit Authentication and Eye Print Biometrics. Replacing legacy solutions such as OTP, RSA tokens, dongles and other additional hardware, SC operates across Smartphones, PC’s, laptops and most devices. Solus technology is software-driven and therefore entirely device and operating system agnostic.
Looking to hire one senior and one junior .Net developers in Singapore to code local based projects.
Responsibilities
· Develop a good understanding of the Solus Platform to be able to provide well thought out technical solutions.
· Assist the CIO in the delivery of Proof of Concept (POC) Solutions.
· Provide technical input and support for professional services projects.
· Assist with the completion of Request for Information(RFIs) or a Request for Proposals (RFPs).
· Produce well written documentation to the style and standard defined by the company.
· Provide support and training to clients during and after software installation.
Essential Skills
Ability and Experience
Educated to Bachelor of Science Degree or Equivalent.
A minimum of 4 year’s development experience using the technologies listed below.
Good presentation and demonstration skills.
Excellent organisation skills – able to work under own initiative.
Ability to discuss and demonstrate technical solutions.
Fluent in English
Essential Skills
Software Development
Microsoft .NET Framework – specifically:
csharp,
ASP NET MVC,
ASP WEB API 2
AJAX,
ADO.NET,
HTML,
Bootstrap,
CSS,
JavaScript.
Internet Technologies: Internet Information Services (IIS).
Database Technologies: SQL Server, SQL.
Desirable Skills
Development Tools
Microsoft Visual Studio.
Newtonsoft JSON.
NLog.
Atlassian Suite – JIRA and Confluence.
Configuration and Release Management – GIT/Bit Bucket
Documentation
Microsoft Office (Word, Excel, PowerPoint)
Microsoft Visio
StartUp Jobs Asia - Startup Jobs in Singapore , Malaysia , HongKong ,Thailand from http://www.startupjobs.asia/job/31779-senior-application-net-developer-singapore-based-it-job-at-solus-connect-singapore Startup Jobs Asia https://startupjobsasia.tumblr.com/post/163788728929
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