#enterprise api integration
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adactingroup · 1 year ago
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https://adactin.com/our-services/integration-services/
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whatsappautomationlook · 5 months ago
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How WhatsApp Automation Helps in Order Management Systems
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In today’s fast-paced business environment, efficiency and speed are essential to meet customer expectations. An Order Management System (OMS) plays a crucial role in streamlining order processing, tracking, and delivery. However, businesses are increasingly looking for ways to improve communication and automation in their OMS to enhance customer satisfaction and operational efficiency. This is where WhatsApp automation can play a pivotal role.
WhatsApp, being one of the most widely used messaging platforms, provides a robust channel for businesses to interact with customers. By integrating WhatsApp automation into your Order Management System, you can significantly improve customer engagement, reduce manual work, and ensure smooth order processing. Let’s dive deeper into how WhatsApp automation can benefit your OMS.
What is WhatsApp Automation?
WhatsApp automation refers to using automated tools or software to send messages, trigger responses, and interact with customers on WhatsApp without requiring manual intervention. These tools can handle tasks such as order confirmations, status updates, customer support inquiries, and more.
By integrating WhatsApp with your Order Management System, businesses can automate many of the repetitive tasks associated with order processing and customer communication, saving time and resources while enhancing the customer experience.
Benefits of WhatsApp Automation in Order Management Systems
Real-Time Order Updates One of the key benefits of WhatsApp automation in an Order Management System is the ability to send real-time order updates to customers. Automation ensures that customers receive timely notifications at every stage of their order journey, from order confirmation to shipping, tracking, and delivery.
Order Confirmation: As soon as an order is placed, WhatsApp automation can send a personalized confirmation message to the customer, reassuring them that their order is being processed.
Shipping Updates: Automation can notify customers when their order is dispatched and provide them with a tracking number, ensuring that they are informed about the status of their order.
Delivery Notifications: WhatsApp automation can send real-time updates when the order is out for delivery, giving customers a precise delivery window and even the name of the delivery agent.
This level of transparency leads to improved customer satisfaction and trust, as customers feel informed and in control of their purchases.
Instant Customer Support WhatsApp automation can integrate with your Order Management System to provide instant customer support. With automated responses, customers can get quick answers to their queries regarding order status, delivery times, stock availability, and more.
FAQs: Frequently asked questions regarding order processes can be answered immediately through automated messages.
Order Tracking: Customers can simply inquire about the status of their order by sending a message, and WhatsApp automation will automatically provide them with the current status or tracking details.
This reduces the need for customers to wait for human agents, which can enhance overall customer experience and reduce the workload of customer service teams.
Streamlined Order Processing With WhatsApp automation integrated into your OMS, order processing becomes faster and more efficient. For example, after an order is placed, WhatsApp automation can immediately send an acknowledgment and update the system to reflect the new order status. Additionally, when the order is shipped or delivered, automation can update both the OMS and the customer, reducing human errors and ensuring accurate record-keeping. Automation also eliminates the need for manual data entry, freeing up valuable time for staff to focus on more complex tasks.
Personalized Customer Experience Personalization is key to building strong customer relationships. WhatsApp automation can be set up to send personalized messages, such as addressing customers by their name or providing order-specific information. This makes customers feel valued and creates a more tailored experience. For instance, a message like “Hello [Customer Name], your order #[Order Number] is on its way and will arrive by [Delivery Date]. Thank you for shopping with us!” makes the customer feel important, and this level of communication can significantly improve customer loyalty.
Order Reminders and Follow-Ups WhatsApp automation allows businesses to send reminders and follow-up messages to customers regarding their orders. Whether it’s a reminder for an abandoned cart or a follow-up message after the product has been delivered, automation ensures that the message is sent at the right time.
Abandoned Cart Reminders: If a customer adds products to their cart but doesn’t complete the checkout, WhatsApp automation can remind them with a personalized message, potentially encouraging them to finalize the purchase.
Post-Delivery Follow-Ups: After delivery, businesses can send follow-up messages asking for feedback, reviews, or ensuring the customer is satisfied with the product.
This proactive approach helps businesses maintain continuous engagement with customers and increases the chances of repeat purchases.
Reduced Operational Costs WhatsApp automation reduces the need for manual intervention in order management tasks, which leads to lower operational costs. With automation handling tasks like order confirmation, tracking, and notifications, businesses can operate more efficiently without relying heavily on human resources. Automation also helps prevent errors that may result in order delays or customer dissatisfaction, saving time and money spent on correcting mistakes.
Better Order Management Insights By automating order-related messages and tracking the interactions through WhatsApp, businesses can gain valuable insights into their order management process. WhatsApp automation tools can generate reports on delivery times, customer inquiries, and satisfaction levels, allowing businesses to monitor performance and identify areas for improvement. This data helps optimize the order management process and provides a better understanding of customer behavior, leading to informed business decisions.
How to Implement WhatsApp Automation in Your OMS
Integrate with Your OMS: To get started with WhatsApp automation, you’ll need to integrate your WhatsApp account with your Order Management System. This can typically be done through third-party tools or platforms that offer WhatsApp API integration.
Set Up Automated Workflows: Once integrated, you can configure automated workflows based on customer actions. For example, an order placed will trigger an automatic confirmation message, or an order shipped will send a delivery notification.
Personalize the Messages: Ensure that your automated messages are personalized to make the customer experience more engaging. Use customer names, order details, and specific delivery information to enhance communication.
Monitor and Optimize: Continuously monitor the performance of your WhatsApp automation system. Track metrics like customer response rates, delivery accuracy, and order feedback to improve your processes and automation workflows.
Conclusion
WhatsApp automation is a game-changer for businesses looking to optimize their Order Management System. By automating key communication processes such as order updates, customer support, and order reminders, businesses can improve operational efficiency, enhance customer experience, and reduce costs.
Incorporating WhatsApp automation into your OMS not only saves time and resources but also ensures that your customers stay informed and engaged throughout their entire journey. With its vast reach and ease of use, WhatsApp is an ideal platform to integrate into your order management processes and take your business to the next level.
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nous-infosystems · 5 months ago
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Mastering SwaggerHub Integrations for Seamless API Collaboration
Efficient API management requires tools that integrate design, testing, and documentation seamlessly. SwaggerHub is a central hub for collaborative API development, offering robust integrations with popular tools and platforms. These integrations extend its capabilities, enabling streamlined workflows and improving productivity across the API lifecycle.
This blog delves into the various integrations offered by SwaggerHub and how they enhance API design, development, testing, and deployment.
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Understanding SwaggerHub’s Role in API Development
SwaggerHub simplifies the API lifecycle by providing a centralized platform for designing, documenting, and collaborating on APIs. With its support for Open-API specifications, teams can work together to ensure consistency, quality, and compliance.
However, the true strength of SwaggerHub lies in its integrations, which allow it to connect with external tools, enabling automation and efficient workflow management. These integrations cater to developers, testers, and DevOps teams, ensuring a unified experience.
Key SwaggerHub Integrations to Elevate API Workflows
Integrations are the backbone of modern API ecosystems, connecting diverse tools to create seamless workflows. SwaggerHub’s suite of integrations amplifies productivity by automating processes, fostering collaboration, and simplifying deployment. Here’s how these integrations enhance every stage of the API lifecycle.
Source Control and Versioning with Git Integrations
SwaggerHub integrates seamlessly with Git platforms like GitHub, GitLab, and Bit-bucket. This integration enables teams to manage API definitions directly within their source control systems.
The benefits of integrating SwaggerHub with Git platforms include:
Automate version control for API specifications.
Enable collaboration by syncing API changes across teams.
Ensure traceability with commit histories.
For instance, pushing API updates from SwaggerHub to a Git repository ensures all team members work on the latest version, minimizing conflicts and redundancy.
CI/CD Automation with Jenkins and Azure DevOps
Continuous integration and delivery pipelines are crucial for deploying APIs efficiently. SwaggerHub’s integrations with Jenkins and Azure DevOps allow organizations to automate API validation and deployment.
Use cases for integrating SwaggerHub with Jenkins and Azure DevOps include:
Validate Open-API definitions as part of the CI pipeline.
Deploy API gateways after successful validations.
Generate client SDKs and server stubs during builds.
Automating these tasks eliminates manual errors and accelerates the delivery process.
API Gateway Integrations for Simplified Deployment
SwaggerHub supports direct integration with popular API gateways like AWS API Gateway, Azure API Management, and Apigee. These integrations enable teams to publish APIs to their preferred gateway platforms effortlessly.
Below are the advantages of API Gateway Integrations:
Simplify API deployment to cloud-native environments.
Maintain consistent API documentation across platforms.
Reduce setup time for production readiness.
Publishing APIs from SwaggerHub to a gateway ensures consistent deployment and better scalability.
Collaboration with Project Management Tools
SwaggerHub integrates with tools like Jira and Confluence, bridging the gap between API developers and project managers. This integration ensures API documentation and development tasks are accessible within project management workflows.
Key Features of SwaggerHub’s integration with Jira and Confluence include:
Automatically link API updates to Jira issues.
Embed API definitions in Confluence pages for visibility.
Enhance communication between technical and non-technical teams.
These integrations foster transparency and help align development goals with business objectives.
Testing and Quality Assurance with Postman
SwaggerHub’s Postman integration transforms API testing by allowing developers to export API definitions directly into Postman collections. This process simplifies test case generation and execution.
Why it matters:
Automate test case creation for APIs.
Validate API performance using predefined collections.
Reduce the learning curve for testers unfamiliar with Open-API.
Efficient API testing ensures the reliability and robustness of API endpoints before deployment.
Code Generation and SDK Integration
Generating SDKs and server stubs directly from SwaggerHub speeds up application development. Integrations with tools like Swagger Code-gen enable developers to produce code in various programming languages.
The supported Languages for code and SDK generation are mentioned below:
Java, Python, Ruby, JavaScript, and more.
Client-side SDKs and server-side frameworks.
These integrations save development time by providing ready-to-use code templates.
Optimizing API Lifecycle with SwaggerHub Integrations
Integrating SwaggerHub with external platforms transforms it into a versatile API lifecycle management tool. Here’s how organizations can leverage these integrations:
Centralized Collaboration: SwaggerHub’s ability to link with multiple platforms ensures that all stakeholders—developers, testers, and project managers—can collaborate effectively.
Enhanced API Quality: By connecting SwaggerHub to testing tools, teams can ensure their APIs meet performance and reliability benchmarks.
Reduced Time-to-Market: Automation through CI/CD tools and code generators streamlines workflows, enabling faster delivery of high-quality APIs.
Scalability: API gateway integrations simplify the deployment process, making it easier to scale applications as demand grows.
Best Practices for SwaggerHub Integrations
Maximizing the potential of SwaggerHub integrations requires a strategic approach. By implementing thoughtful workflows, staying updated, and leveraging automation, teams can unlock greater efficiency and collaboration. These practices ensure consistent, scalable API development.
Define Clear Workflows: Establish workflows that utilize SwaggerHub integrations effectively. For instance, API changes can be synced to Git repositories, or APIs can be validated in CI pipelines.
Monitor and Update Integrations: Ensure all integrated tools are updated to their latest versions to avoid compatibility issues.
Train Teams on Integrations: Provide adequate training to developers and testers to use SwaggerHub integrations optimally.
Leverage Automation: Automate repetitive tasks like API testing and code generation to save time and minimize errors.
Conclusion
SwaggerHub integrations serve as a cornerstone for efficient API lifecycle management, offering teams the flexibility to connect with diverse tools for enhanced collaboration, automation, and scalability. By integrating with source control systems, CI/CD tools, testing platforms, API gateways, and project management tools, SwaggerHub transforms API workflows into streamlined, collaborative processes.
Organizations that leverage these integrations can improve their API quality, reduce time-to-market, and foster better stakeholder communication. Adopting best practices such as defining workflows, updating tools, and utilizing automation further maximizes these benefits.
Incorporating SwaggerHub into an API strategy ensures operational efficiency and a robust foundation for future scalability. With its diverse integrations, SwaggerHub paves the way for delivering APIs that meet high reliability, performance, and alignment with business goals.
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integscloud · 11 months ago
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Dash-NetSuite Integration Via Celigo: Scaling Business Operations With Automation  
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What Is Dash?
Dash is a cutting-edge project management and operational platform tailored to streamline a myriad of business processes. It excels in functionalities such as customer management, job tracking, estimation, and procurement. With its intuitive interface and robust capabilities, Dash empowers businesses to manage their operations with precision, ensuring that all critical data is meticulously recorded and easily retrievable.
Why You Should Connect Dash With NetSuite   ?
Integrating Dash with NetSuite via Celigo is a game-changer for businesses aiming to achieve operational excellence and data synchronization. NetSuite, a premier cloud-based ERP solution, offers a comprehensive suite of tools for financial management, customer relationship management (CRM), and supply chain management. By linking Dash with NetSuite, businesses can:
Eliminate Manual Data Entry: Automation reduces the risk of human error and saves valuable time.
Ensure Data Consistency: Seamless data updates across both platforms ensure information is always current.
Enhance Operational Efficiency: Automating the synchronization of key business records streamlines workflows.
Enable Real-Time Decision Making: Immediate access to synchronized data supports quick, informed decisions.
What Key Data Should Be Synced Between Dash And NetSuite?
The integration between Dash and NetSuite via Celigo enables the automated synchronization of several critical records, transforming how data is managed and utilized:
Customers: Dash-originated customer records are seamlessly transferred to NetSuite, maintaining up-to-date customer details across platforms.
Jobs: Jobs created in Dash are synced to NetSuite as projects, enhancing project management capabilities.
Estimates: Estimates generated in Dash are automatically transferred to NetSuite, ensuring accurate and timely estimation processes.
Purchase Orders: Purchase orders created in Dash are seamlessly synced with NetSuite, improving procurement workflows.
Additionally, the integration handles return operations such as return authorizations and cash refunds in Oracle NetSuite, ensuring that return processes are efficient and accurately recorded.
Benefits Of Dash-NetSuite Integration Via Celigo   
Optimized Efficiency: Automating data transfers between Dash and NetSuite minimizes manual intervention, allowing teams to focus on strategic initiatives.
Accurate Data: Automated synchronization ensures data consistency across platforms, reducing discrepancies and errors.
Streamlined Operations: Enhanced workflows in project management, customer management, and procurement lead to increased productivity.
Scalability: Celigo integration is built to manage growing data volumes and complex operations, making it ideal for expanding businesses.
Real-Time Access: Instant data availability across Dash and NetSuite supports agile decision-making and operational responsiveness.
Conclusion   
Integrating Dash with NetSuite via Celigo revolutionizes business operations by ensuring seamless data synchronization and automation. This powerful integration enhances operational efficiency, accuracy, and scalability, enabling businesses to make informed decisions and achieve sustainable growth.
Why Integs Cloud Is Your Trusted Celigo Integration Partner?
Integs Cloud is a certified Celigo partner specializing in iPaaS implementation and support. Our expertise with the integrator.io platform’s robust functionalities allows us to deliver both pre-built and custom Celigo connectors. These solutions enable seamless integration between Oracle NetSuite and your essential business applications, automating workflows for streamlined operations.
Partnering with Integs Cloud means unlocking the full potential of Celigo iPaaS, driving significant improvements in efficiency and operational coherence. Our dedicated team of integration experts ensures precision in meeting your integration needs, helping you dismantle data silos, streamline workflows, and maximize the capabilities of your applications.
Ready To Take Control Of Your Integrations? 
Selecting the right iPaaS platform is crucial for streamlining operations and fostering business growth. By evaluating your specific needs and the features offered by various vendors, you can identify the ideal solution to propel your business forward. Contact Integs Cloud today to discover how we can facilitate seamless integration and drive your business towards operational excellence.
Learn More Here
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sinchwhatsapp · 1 year ago
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smsgatewayindia · 2 years ago
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WhatsApp Business API vs WhatsApp Business App: What's the Difference?
It's important to note that the WhatsApp Business API is different from the WhatsApp Business App. While the WhatsApp Business App is designed for small businesses to communicate with customers using the standard WhatsApp application, the WhatsApp Business API is designed for larger businesses to integrate WhatsApp messaging with their existing communication systems.
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tanlakarix · 2 years ago
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How to Use the WhatsApp Business API: A Complete Guide.
Are you interested in learning how to use the most widely used messaging app in the world for your small business? Use the WhatsApp Business API instead! With over 1.5 billion daily users, including this technology in your communication plan is a no-brainer.
We'll walk you through the fundamentals and their advantages for SMBs in this article. We can help you with everything from comprehending its main features to setting up an API account, managing contacts, and writing powerful messages.
You'll have all the information you need to enhance your client engagement game once you finish reading this!
Understanding the WhatsApp Business API
What is WhatsApp Business API, exactly? You might be asking if you own a small business and want to simplify customer communication. So, stop wondering now! The game-changing WhatsApp Business API was created for medium- to large-sized businesses that wish to engage with many consumers at once.
Businesses can design a tailored communication flow that addresses the demands of their customers via automated responses, chatbots, and interactive communications.
This effective solution, developed especially for medium- to large-sized organizations, enables companies to interact with many clients at once. Bid adieu to time-consuming manual communication and welcome to chatbots, automatic responses, and interactive communications! 
You may increase engagement and create enduring relationships with your clients by tailoring your communication style to fit them. So take a coffee, settle in, and let's explore the fascinating WhatsApp API!
What sets WhatsApp API apart from the WhatsApp Business App?
The WhatsApp Business API offers more sophisticated capabilities and integration choices even though both products are made for corporate communication.
While WhatsApp Business API is a subscription service created for medium to big enterprises, WhatsApp Business App is a free app created specifically for small businesses.
Businesses may design a more individualized communication flow that works best for their clients using the sophisticated capabilities of the WhatsApp Business API.
Understanding the differences
Searching for a strong tool to communicate widely? Chatbots, additional capabilities, and customization is available through WhatsApp Business API. To increase effectiveness, it effortlessly connects with other systems. Perfect for medium-sized to large companies who wish to advance consumer communication! 
The WhatsApp Business API allows companies to send messages in bulk and use chatbots to tailor messaging experiences. Additionally, businesses have access to a variety of personalization choices to help their messaging connect with their target audience. 
Another significant benefit is how well the WhatsApp company API integrates with other company systems. Businesses can streamline their communication processes and boost efficiency by integrating with CRM systems, e-commerce platforms, and other business tools without difficulty.
Therefore, the WhatsApp Business API has you covered whether you want to send notifications, and alerts, or design a customized messaging experience. For medium- to large-sized enterprises looking to advance consumer communication, this is the ideal solution.
Why should businesses consider using the WhatsApp Business API?
By employing chatbots and bulk messaging, WhatsApp Business API saves time and resources. Businesses can make use of the over 2 billion active users to expand their reach and improve customer interactions.
Whether you're a major organization searching for cutting-edge capabilities and integration choices, or a medium-sized business trying to optimize your communication procedures, WhatsApp Business API has you covered!
Unleash the Power: Explore Its Incredible Key Features!
The WhatsApp Business API is a potent tool created to assist companies in reaching out to customers on a large scale. Here are some of its main characteristics:
Automated messaging: Businesses can notify clients of upcoming appointments, confirm orders, and dispatch products with automated messages.
Chatbots: This enables companies to build and use chatbots to deal with frequent consumer questions and support difficulties.
Templates for messages: Provides pre-approved message templates that companies can use to notify and inform customers.
Images, videos, and documents are just a few of the many sorts of media that companies can share with their clients. Customers may receive more thorough information about goods and services as a result.
Integration: A variety of business solutions, including CRM systems and e-commerce platforms, can be combined with the WhatsApp Business API.
A variety of potent capabilities provided by WhatsApp Business API enable enterprises to interact with clients more successfully and effectively.
Is the WhatsApp Business API right for you?
The simplest response is that organizations with 1 to 5 employees can typically manage with the free WhatsApp Business app. It is advised to switch to the WhatsApp Business API when your business grows. 
But it seems like decision-making is far more difficult than that. Let us assist you in determining what will work best for your company. 
Business size is the first consideration when using the WhatsApp Business API, which is intended for medium- to large-sized companies that must interact with a lot of clients. The free WhatsApp Business App can be sufficient for your needs if you run a small business.
2. Communication volume: The WhatsApp Business API can be a wise choice if you need to communicate with consumers regularly or in huge volumes. Businesses can handle client communication more effectively because of its capability to deliver messages in bulk and deploy chatbots for automated discussions.
3. System integration: WhatsApp Business API's ability to link with other systems, such as CRM platforms or e-commerce platforms, may be a significant benefit if you utilize other business tools of this nature.
4. Compliance requirements: The WhatsApp Business API's capacity to provide pre-approved message templates and adhere to WhatsApp standards may be crucial if your company operates in an area with stringent regulatory requirements, such as healthcare or finance.
The WhatsApp Business API can be a good fit for you if you manage a medium- to large-sized business and need sophisticated features like chatbots and integration with other systems to engage with clients at scale. Before opting to employ it, make sure to properly assess your company's needs and objectives.
How do I apply for a WhatsApp Business API account?
It's time to apply for a WhatsApp Business API account once you have verified that your company satisfies the requirements. An application must be submitted through one of the licensed business solution providers for WhatsApp, who will then assess it and advise you on the next stages.
Given the complexity of the application procedure, it's crucial to pick a credible vendor with experience in implementing the WhatsApp Business API.
What are the steps to set up an account?
Congratulations, then, on having your application for a WhatsApp Business API account approved! It's time to set everything up and begin interacting with your clients.
Businesses must first link their account to their server or cloud hosting, which calls for technical know-how, to use the WhatsApp Business API. After linking, it's vital to create a business profile to display crucial details about the company, such as its address, website, and operating hours.
Then, using the WhatsApp Business API, you can import and manage your contacts, make message templates, and start corresponding with clients.
Although the setup procedure may initially seem difficult, with the correct assistance and support, your company can quickly be operational on the WhatsApp Business API.
The Components of a WhatsApp Business Account
1. Business Profile: Within the WhatsApp app, there is a special section for businesses to display pertinent information about their operations, such as their address, website, and business hours. To stand out, businesses can also include a cover photo and a logo.
2. Messaging Tools: WhatsApp Business Account offers a variety of messaging tools to assist businesses in more effectively managing client interactions. These consist of automated messages, message templates, and rapid responses.
3. Analytics: To better understand how customers are interacting with their messages, WhatsApp Business Account offers businesses analytics data. To optimize their messaging strategy, businesses might monitor data like message delivery rates, open rates, and reaction rates. 
4. Integration: WhatsApp Business Account can be linked to a variety of business tools, including CRM programs and e-commerce websites. This enables companies to boost overall productivity by streamlining their communication operations.
In conclusion, a WhatsApp business account is made up of several parts that work together to make it easier for businesses to interact with their clients.
WhatsApp Business Account gives companies the resources they need to establish solid client relationships, from messaging tools and analytics to interaction with other platforms.
For More Info: https://www.karix.com/products/whatsapp-business-api/
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mobiloittesingaporepost · 2 years ago
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Singapore Mobiloitte: Expert Web App Development Services
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Mobiloitte, a Singapore web application development company, leads in creating enterprise-grade web apps. Our expertise extends to e-commerce, CMS, custom web apps, and e-learning platforms. We excel in API development and integration, providing comprehensive web application development services. Trust Mobiloitte to turn your web app vision into a reality, delivering excellence in every aspect of web application development.
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integscloud · 11 months ago
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Integs Cloud Expands To The US: Empowering Businesses With Cloud ERP Solutions
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Integs Cloud Technologies LLC, a leading cloud solutions and services provider, is thrilled to announce its expansion into the US market! Our new US entity is located in Aldie, VA. This exciting move underscores our commitment to delivering best-in-class cloud solutions to businesses across North America.
The US expansion strengthens Integs Cloud’s ability to serve a wider audience, offering a comprehensive suite of services designed to empower businesses in various industries. Whether you’re in manufacturing, IT services, retail, or professional services, Integs Cloud can help you unlock the full potential of cloud technology.
How Integs Cloud Can Help You Grow Your Business?
We offer a comprehensive suite of cloud solutions designed to address the unique needs of businesses in various industries. Here’s how we can unlock your growth potential:
Streamline Operations & Gain Insights: Our expert Oracle NetSuite implementation team helps you optimize workflows, manage inventory effectively, and gain valuable data insights to make informed decisions.
Seamless Data Flow & Automation: Using Celigo Integrator.io, we seamlessly connect NetSuite with your existing critical applications, automating processes and boosting data accuracy. This translates to a significant efficiency gain!
Effortless E-commerce Experience: Our in-depth knowledge of Shopify empowers you to create a frictionless omni-channel experience for your customers, ultimately leading to increased sales and customer satisfaction.
The Benefits Of Choosing Integs Cloud In The US
Why choose Integs Cloud as your trusted cloud partner? We offer several compelling advantages:
Localized Expertise, Global Reach: Your Cloud Solution Partner with a Worldview – Integs Cloud combines its understanding of the US market with its global experience to deliver tailored solutions.
Proven Track Record: We boast a proven track record of successful cloud software implementations, ensuring a smooth transition for your US business.
Seamless US Support & Implementation: Integs Cloud Makes Cloud Software Adoption Easy – We offer dedicated support and implementation services;
Leverage the Cloud Advantage: Competitive Solutions from Integs Cloud – Benefit from cost-effective and secure cloud solutions optimized for the US market.
Unlocking US Growth Potential: How Integs Cloud Empowers Your Business – We understand your unique goals and challenges to help you achieve sustainable growth in the US market
Let’s Get You Cloud-Ready: Take The First Step To Growth With Integs Cloud
Integs Cloud is your one-stop shop for all your cloud solution needs. We’re excited to partner with US businesses and help them experience the transformative power of cloud technology. Integs Cloud is here to be your trusted partner in your cloud journey. Contact us today to schedule a consultation and discuss how our cloud solutions can help you streamline operations, drive growth, and achieve sustainable success!
Integs Cloud’s expansion to the US marks a significant milestone in empowering businesses with cutting-edge Cloud ERP solutions. Stay updated by reading the latest news about this exciting expansion and learn how Integs Cloud can benefit your business.
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sinchvoice · 10 days ago
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How Enterprises Use Voice APIs for Call Routing and IVR Automation
Enterprises today handle thousands of customer calls every day. To manage these efficiently, many are turning to voice APIs. These tools help businesses automate call routing and interactive voice response (IVR) systems.
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What Are Voice APIs?
Voice APIs are software interfaces that allow developers to build voice-calling features into apps or systems. These APIs can trigger actions like placing calls, receiving them, or converting speech to text. For enterprises, voice APIs make it easy to integrate intelligent call handling into their workflow.
Smarter Call Routing
Call routing directs incoming calls to the right agent or department. With voice APIs, this process becomes dynamic and rules based.
For example, a customer calling from a VIP number can be routed directly to a premium support team. APIs allow routing rules based on caller ID, time of day, location, or even previous interactions. This reduces wait times and improves customer satisfaction.
Automated IVR Systems
Interactive Voice Response (IVR) lets callers interact with a menu system using voice or keypad inputs. Traditional IVR systems are rigid and often frustrating.
Voice APIs enable smarter, more personalized IVR flows. Enterprises can design menus that adapt in real time. For instance, returning callers may hear different options based on their past issues. With speech recognition, users can speak naturally instead of pressing buttons.
Scalability and Flexibility
One major benefit of using voice API is scalability. Enterprises don’t need physical infrastructure to manage call volume. The cloud-based nature of voice APIs means businesses can handle spikes in calls without losing quality.
Also, changes to call flows can be made quickly. New routing rules or IVR scripts can be deployed without touching hardware. This agility is crucial in fast-moving industries.
Enhanced Analytics and Integration
Voice APIs also provide detailed data. Enterprises can track call duration, drop rates, wait times, and common IVR paths. This data helps optimize performance and identify pain points.
Moreover, APIs easily integrate with CRMs, ticketing systems, and analytics tools. This ensures a seamless connection between calls and other business processes.
Final Thoughts
Voice APIs are transforming how enterprises manage voice communications. From intelligent call routing to adaptive IVR systems, the benefits are clear. Enterprises that adopt these tools gain speed, efficiency, and better customer experience, and that too without a lot of effort.
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digitaldetoxworld · 22 days ago
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Web to Mobile: Building Seamless Apps with .NET"
 .NET is a effective, flexible, and open-supply developer platform created with the aid of Microsoft. It enables the creation of a huge range of applications—from computing device to cellular, net, cloud, gaming, and IoT. Over the years, .NET has evolved substantially and has become one of the maximum extensively used frameworks inside the software improvement enterprise.
Dot Net Programming Language
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A Brief History of .NET
The .NET Framework become first delivered through Microsoft in the early 2000s. The original cause turned into to offer a steady item-oriented programming surroundings regardless of whether code became stored and finished locally, remotely, or via the internet.
Over time, Microsoft developed .NET right into a cross-platform, open-supply framework. In 2016, Microsoft launched .NET Core, a modular, high-performance, cross-platform implementation of .NET. In 2020, the company unified all its .NET technologies beneath one umbrella with the discharge of .NET five, and later persisted with .NET 6, .NET 7, and past.
Today, the unified platform is actually called .NET, and it allows builders to build apps for Windows, macOS, Linux, iOS, Android, and greater using a single codebase.
Key Features of .NET
1. Cross-Platform Development
One of the maximum tremendous features of present day .NET (publish .NET Core) is its ability to run on a couple of platforms. Developers can construct and deploy apps on Windows, Linux, and macOS with out enhancing their codebases.
2. Multiple Language Support
.NET supports numerous programming languages, together with:
C# – the maximum extensively used language in .NET development
F# – a purposeful-first programming language
Visual Basic – an smooth-to-analyze language, regularly used in legacy programs
This multilingual capability allows developers to pick out the nice language for their precise use cases.
3. Extensive Library and Framework Support
.NET offers a comprehensive base magnificence library (BCL) and framework libraries that aid the whole lot from record studying/writing to XML manipulation, statistics get entry to, cryptography, and extra.
Four. ASP.NET for Web Development
ASP.NET is a part of the .NET platform specially designed for net improvement. ASP.NET Core, the cross-platform model, permits builders to build scalable internet APIs, dynamic web sites, and actual-time packages the usage of technology like SignalR.
5. Rich Development Environment
.NET integrates seamlessly with Visual Studio, one of the most function-wealthy integrated development environments (IDEs) available. Visual Studio offers capabilities together with IntelliSense, debugging tools, challenge templates, and code refactoring.
6. Performance and Scalability
.NET is thought for high performance and scalability, especially with its guide for asynchronous programming using async/wait for and its Just-In-Time (JIT) compilation.
7. Secure and Reliable
.NET presents sturdy safety features, including code get entry to security, role-based protection, and cryptography training. It also handles reminiscence management thru rubbish series, minimizing reminiscence leaks.
Common Applications Built with .NET
1. Web Applications
With ASP.NET Core, builders can create cutting-edge, scalable internet programs and RESTful APIs. Razor Pages and Blazor are technology within ASP.NET Core that help server-facet and purchaser-facet rendering.
2. Desktop Applications
Using Windows Forms or Windows Presentation Foundation (WPF), builders can build conventional computing device applications. .NET MAUI (Multi-platform App UI) now extends this functionality to move-platform computer and cellular programs.
3. Mobile Applications
Through Xamarin (now incorporated into .NET MAUI), developers can create native mobile applications for Android and iOS the usage of C#.
4. Cloud-Based Applications
.NET is nicely-acceptable for cloud development, in particular with Microsoft Azure. Developers can build cloud-local apps, serverless capabilities, and containerized microservices the usage of Docker and Kubernetes.
5. IoT Applications
.NET helps Internet of Things (IoT) development, allowing builders to construct applications that engage with sensors and gadgets.
6. Games
With the Unity sport engine, which helps C#, developers can use .NET languages to create 2D, three-D, AR, and VR games.
Components of .NET
1. .NET SDK
The Software Development Kit includes everything had to build and run .NET packages: compilers, libraries, and command-line tools.
2. CLR (Common Language Runtime)
It handles reminiscence control, exception managing, and rubbish collection.
Three. BCL (Base Class Library)
The BCL offers center functionalities including collections, record I/O, records kinds, and extra.
4. NuGet
NuGet is the package manager for .NET. It lets in builders to install, manage, and share libraries without problems.
Modern .NET Versions
.NET five (2020): Unified the .NET platform (Core + Framework)
.NET 7 (2022): Further overall performance enhancements and more desirable APIs
.NET 8 (2023): Continued attention on cloud-native, cellular, and web improvement
Advantages of Using .NET
Cross-platform assist – construct as soon as, run everywhere
Large developer network – widespread sources, libraries, and frameworks
Robust tooling – especially with Visual Studio and JetBrains Rider
Active improvement – backed by using Microsoft and open-source community
Challenges and Considerations
Learning curve – particularly for beginners due to its giant atmosphere
Legacy framework – older .NET Framework tasks aren't like minded with .NET Core or more recent variations without migration
Platform differences – sure APIs or libraries might also behave in a different way throughout operating systems
Getting Started with .NET
To begin growing with .NET:
Install the .NET SDK from the legitimate .NET internet site.
Create a new project: Use the dotnet new command or Visual Studio templates.
Write code: Develop your logic the usage of C#, F#, or VB.NET.
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atcuality3 · 1 month ago
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Simplify Decentralized Payments with a Unified Cash Collection Application
In a world where financial accountability is non-negotiable, Atcuality provides tools that ensure your field collections are as reliable as your core banking or ERP systems. Designed for enterprises that operate across multiple regions or teams, our cash collection application empowers agents to accept, log, and report payments using just their mobile devices. With support for QR-based transactions, offline syncing, and instant reconciliation, it bridges the gap between field activities and central operations. Managers can monitor performance in real-time, automate reporting, and minimize fraud risks with tamper-proof digital records. Industries ranging from insurance to public sector utilities trust Atcuality to improve revenue assurance and accelerate their collection cycles. With API integrations, role-based access, and custom dashboards, our application becomes the single source of truth for your field finance workflows.
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tanlakarix · 2 years ago
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Enhancing Customer Experience with WhatsApp Chatbots
WhatsApp has taken gigantic strides in the past few years, ascending to becoming the world’s most popular messaging app and now gradually making its mark as the preferred platform for brand-customer communication. The 2 billion+ user base makes it a predominant choice for brands looking to add conversational commerce to their offerings.
With the WhatsApp Business Platform, brands can use chatbots and automation to acquire leads, promote their products, and offer a 24/7 online customer support channel.
In an age where customer experience is at a premium, brands that offer a fantastic customer experience bring in 5.7x more revenue than their competitors who do not offer a good customer experience. (Source: Forrester)
With that in mind, let us look at some ways in which WhatsApp enables brands to upgrade their customer service experience.
Making commercial communication more conversational with WhatsApp
In a time without chatbots, users would have to navigate cumbersome menus and sections on brand websites to find the product they were looking for. If the website isn’t extremely well-designed, this whole experience would take a lot of clicks and several minutes of the user’s time.
With WhatsApp chatbots, you can bypass this hassle and simulate the experience of walking into a store and having the sales rep walk you through the entire perusal and purchasing process.
For example, if a customer wants to find a nearby physical store that stocks an item, they saw online the conversation could go something like this.
Brands can also use WhatsApp’s CTA buttons to easily send payment links to customers at the appropriate moment. For example, a restaurant could send a quick payment link to a customer over WhatsApp following a quick conversation where the customer mentioned their order details and address.
With WhatsApp’s end-to-end encryption, brands can safely share documents like invoices and receipts within the chat window to make it easily accessible to their customers.
WhatsApp provides contextual data that brands can use for bespoke customer experiences.
Online experiences over platforms like WhatsApp are not just limited to replicating the app or website that a brand has, instead, you can also use the unique conversational capabilities of WhatsApp and the context of the conversation to create intuitive, highly personalized, and satisfying customer experiences.
With natural-language processing automation solutions like those provided by Karix, you can delve deeper into a buyer’s mindset to give them the right information at the right time in their journey. For example, you can naturally recommend a pair of shoes from your catalog in a chat window after a conversation has been initiated around similar or complimentary products, making your interaction more data-driven and contextual.
WhatsApp can integrate seamlessly with a CRM, allowing you to utilize past consumer data to foster long-lasting customer loyalty with a 24/7, always-on, personalized customer support system.
WhatsApp chatbots make it easy for brands to re-engage dormant customers and abandoned carts.
WhatsApp is much more effective at re-engaging customers than traditional methods such as email or SMS because of its contextual and conversational flow. This allows brands to re-engage with dormant users and those who have abandoned a purchase midway with the right nudges like a coupon code or a discount to incentivize the purchase.
WhatsApp chatbots allow brands to offer robust post-sales support.
Post-sales support is one of the pillars of a great customer experience. With WhatsApp chatbots, you can have an always-on, 24/7 support presence that your customer can take advantage of immediately.
With a combination of automation and human agents for solving more complex queries, you can drastically reduce the time it takes to resolve support queries. AI-powered WhatsApp support solutions are incredibly cost-efficient and can be scaled easily to adapt to incoming demand.
Two of the most common user support queries — tracking orders and refunds — can be seamlessly enabled over WhatsApp, dramatically improving the user experience.
WhatsApp is also a comfortable place for brands to collect user feedback, given that people are already used to sending text messages back and forth on the platform.
WhatsApp Chatbot use cases.
Let us look at a few different ways in which WhatsApp chatbots can be deployed, depending on the industry you service.
Retail — Exploration + Lead Capture
One of the most common ways to use a WhatsApp chatbot if you are a retail brand is to use it to highlight your product catalog while simultaneously leading the user through your defined journey and collecting lead data based on their responses at each step of the way.
Banking — Faster Query Resolution + Online Banking
In the financial and banking sector, brands can use the powerful capabilities of the WhatsApp Business Platform to create a fantastic customer experience that is built on robust customer support.
As we have discussed, the scalability of WhatsApp chatbots and the ability to integrate with intelligent third-party solution providers like Karix makes it possible for brands like AU BANK to simplify banking for their customers.
For AU Bank, Karix’s WhatsApp solution powered by our advanced conversational platform allowed customers to initiate service requests and open a savings account, all through a chat conversation.
Travel — Booking Details + Schedule Changes
WhatsApp chatbots are incredibly useful for travel brands. For a sector that relies a lot on competitive pricing and timely notifications, chatbots allow brands to send customers all the important information right to their phones.
This means that invoices, booking confirmations, delays or flight cancelation notifications, discounts, and loyalty rewards can be sent straight to a customer’s phone using WhatsApp’s secure end-to-end encryption.
In addition, travel brands can use WhatsApp chatbots to assist prospective flyers and existing customers with a 24/7 always-on support channel for any queries or assistance they might need.
WhatsApp chatbots are incredibly versatile and hold great potential for upgrading your existing customer experience. If you want to learn more about chatbots, bookmark the Karix blog and revisit it often!
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joshinglis123 · 1 month ago
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Unlocking the Secrets to Effortless Compliance with ZATCA Phase 2
The Kingdom of Saudi Arabia is leading the way in digital transformation, especially with its structured e-invoicing initiatives. A significant part of this movement is ZATCA Phase 2, which aims to enhance transparency, boost efficiency, and ensure tax compliance across businesses.
If you are a business owner, accountant, or IT professional, understanding ZATCA Phase 2 is no longer optional. It is critical for ensuring that your operations remain compliant and future-ready. This guide breaks down everything you need to know in a simple, easy-to-understand manner.
What Is ZATCA Phase 2?
ZATCA Phase 2, also known as the Integration Phase, is the next major step following Saudi Arabia's Phase 1 e-invoicing requirements. While Phase 1 focused on the generation of electronic invoices, Phase 2 moves beyond that.
It requires businesses to integrate their e-invoicing systems with ZATCA’s Fatoora platform, allowing real-time or near-real-time transmission of invoices for clearance and validation.
This phase ensures that each invoice issued meets strict technical, security, and data format requirements set by the Zakat, Tax and Customs Authority (ZATCA).
Key Objectives Behind ZATCA Phase 2
Understanding the "why" behind Phase 2 can help businesses see it as an opportunity rather than a burden. The main goals include:
Improving tax compliance across all sectors
Minimizing fraud and manipulation of invoices
Streamlining government audits with real-time data
Promoting a transparent digital economy
Enhancing business operational efficiency
Who Needs to Comply?
All businesses registered for VAT in Saudi Arabia must comply with ZATCA Phase 2 regulations. This includes:
Large enterprises
Medium and small businesses
Businesses using third-party billing service providers
Companies operating across multiple sectors
Even if your business operates primarily offline, if you are VAT registered, you need to be compliant.
Important Requirements for ZATCA Phase 2
Compliance with ZATCA Phase 2 is not just about sending electronic invoices. It involves specific technical and operational steps. Here’s what your business needs:
1. E-Invoicing System with ZATCA Compliance
Your billing or accounting system must:
Issue invoices in XML or PDF/A-3 with embedded XML
Securely store invoices electronically
Incorporate UUIDs (Unique Identifiers) for each invoice
Attach a QR code for simplified verification
2. Integration with ZATCA Systems
Businesses must establish a secure Application Programming Interface (API) connection with ZATCA’s platform to allow the real-time sharing of invoice data.
3. Cryptographic Stamp
Each invoice must carry a cryptographic stamp. This verifies the invoice's authenticity and integrity.
4. Archiving
Invoices must be securely archived and retrievable for at least six years in case of audits or regulatory reviews.
Implementation Timeline for ZATCA Phase 2
ZATCA is rolling out Phase 2 gradually, targeting businesses in waves based on their annual revenues:
Wave 1: Businesses with annual revenues above SAR 3 billion (started January 1, 2023)
Wave 2: Revenues above SAR 500 million (started July 1, 2023)
Future Waves: Gradually extending to smaller businesses
Each business is officially notified by ZATCA at least six months before their compliance date, giving them time to prepare.
How to Prepare for ZATCA Phase 2: A Step-by-Step Guide
The good news is that with proper planning, adapting to ZATCA Phase 2 can be straightforward. Here’s a simple preparation roadmap:
Step 1: Review Your Current Systems
Audit your existing accounting and invoicing solutions. Identify whether they meet Phase 2’s technical and security standards. In most cases, upgrades or new software may be required.
Step 2: Select a ZATCA-Approved Solution Provider
Look for software vendors that are pre-approved by ZATCA and offer:
Seamless API integration
Cryptographic stamping
XML invoice generation
Real-time data reporting
Step 3: Integration Setup
Collaborate with IT teams or third-party service providers to set up a secure connection with the Fatoora platform.
Step 4: Employee Training
Ensure that relevant departments, such as finance, IT, and compliance, are trained to manage new invoicing processes and troubleshoot any issues.
Step 5: Test Your Systems
Conduct dry runs and testing phases to ensure that invoices are being properly cleared and validated by ZATCA without delays or errors.
Step 6: Go Live and Monitor
Once your system is ready and tested, begin issuing invoices according to Phase 2 standards. Regularly monitor compliance, system errors, and feedback from ZATCA.
Common Challenges and How to Overcome Them
Businesses often encounter several challenges during their Phase 2 preparation. Awareness can help you avoid them:
Integration Difficulties: Solve this by partnering with experienced ZATCA-compliant vendors.
Employee Resistance: Overcome this with proper training and clear communication on the benefits.
Technical Errors: Regular testing and quick troubleshooting can help prevent issues.
Lack of Budget Planning: Allocate a specific budget for compliance early to avoid unexpected costs.
Preparation is not just technical. It’s organizational as well.
Benefits of Early Compliance with ZATCA Phase 2
Early compliance does more than just prevent penalties:
Improves Financial Reporting Accuracy: Real-time clearance ensures clean records.
Builds Market Trust: Clients and partners prefer businesses that follow regulatory norms.
Enhances Operational Efficiency: Automated invoicing processes save time and reduce errors.
Boosts Competitive Advantage: Staying ahead in compliance projects an image of professionalism and reliability.
Businesses that proactively adapt to these changes position themselves as industry leaders in the evolving Saudi economy.
Conclusion
ZATCA Phase 2 is not just a regulatory requirement. It’s an opportunity to upgrade your operations, improve financial accuracy, and enhance business credibility.
By understanding the requirements, preparing strategically, and partnering with the right solution providers, your business can turn this challenge into a growth opportunity.
The sooner you act, the smoother your transition will be. Compliance with ZATCA Phase 2 is your gateway to becoming part of Saudi Arabia’s dynamic digital economy.
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ellagrace20 · 2 months ago
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Cloud Migration and Integration A Strategic Shift Toward Scalable Infrastructure
In today’s digital-first business environment, cloud computing is no longer just a technology trend—it’s a foundational element of enterprise strategy. As organizations seek greater agility, scalability, and cost-efficiency, cloud migration and integration have emerged as critical initiatives. However, transitioning to the cloud is far from a lift-and-shift process; it requires thoughtful planning, seamless integration, and a clear understanding of long-term business objectives.
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What is Cloud Migration and Why Does It Matter
Cloud migration involves moving data, applications, and IT processes from on-premises infrastructure or legacy systems to cloud-based environments. These environments can be public, private, or hybrid, depending on the organization’s needs. While the move offers benefits such as cost reduction, improved performance, and on-demand scalability, the true value lies in enabling innovation through flexible technology infrastructure.
But migration is only the first step. Cloud integration—the process of configuring applications and systems to work cohesively within the cloud—is equally essential. Without integration, businesses may face operational silos, inconsistent data flows, and reduced productivity, undermining the very purpose of migration.
Key Considerations in Cloud Migration
A successful cloud migration depends on more than just transferring workloads. It involves analyzing current infrastructure, defining the desired end state, and selecting the right cloud model and service providers. Critical factors include:
Application suitability: Not all applications are cloud-ready. Some legacy systems may need reengineering or replacement.
Data governance: Moving sensitive data to the cloud demands a strong focus on compliance, encryption, and access controls.
Downtime management: Minimizing disruption during the migration process is essential for business continuity.
Security architecture: Ensuring that cloud environments are resilient against threats is a non-negotiable part of migration planning.
Integration for a Unified Ecosystem
Once in the cloud, seamless integration becomes the linchpin for realizing operational efficiency. Organizations must ensure that their applications, databases, and platforms communicate efficiently in real time. This includes integrating APIs, aligning with enterprise resource planning (ERP) systems, and enabling data exchange across multiple cloud platforms.
Hybrid and Multi-Cloud Strategies
Cloud strategies have evolved beyond single-provider solutions. Many organizations now adopt hybrid (combining on-premise and cloud infrastructure) or multi-cloud (using services from multiple cloud providers) approaches. While this enhances flexibility and avoids vendor lock-in, it adds complexity to integration and governance.
To address this, organizations need a unified approach to infrastructure orchestration, monitoring, and automation. Strong integration frameworks and middleware platforms become essential in stitching together a cohesive IT ecosystem.
Long-Term Value of Cloud Transformation
Cloud migration and integration are not one-time projects—they are ongoing transformations. As business needs evolve, cloud infrastructure must adapt through continuous optimization, cost management, and performance tuning.
Moreover, integrated cloud environments serve as the foundation for emerging technologies like artificial intelligence, data analytics, and Internet of Things (IoT), enabling businesses to innovate faster and more efficiently.
By treating cloud migration and integration as strategic investments rather than tactical moves, organizations position themselves to stay competitive, agile, and future-ready.
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integscloud · 1 year ago
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Boost Efficiency with NetSuite-Shopify Integration via Celigo IPaaS
In the dynamic world of e-commerce, the integration of various platforms is crucial for seamless workflow automation. One such successful integration is the NetSuite-Shopify Integration via Celigo IPaaS. This integration has revolutionized the retail industry by providing an efficient, automated workflow.
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Integs Cloud, a leading player in the field of integration platform as a service (iPaaS), has been instrumental in implementing this integration. Our expertise in Celigo IPaaS Integration has enabled businesses to streamline their operations, resulting in increased efficiency and productivity.
The case in point is a retail business that leveraged the Shopify-NetSuite integration to automate its workflow. Prior to the integration, the business faced challenges in managing inventory, processing orders, and handling customer data. The integration via Celigo iPaaS, implemented by Integs Cloud, transformed these processes.
Here Are Some Key Benefits Of The NetSuite Integration For Retail:
Automated Data Sync: The integration enables automatic synchronization of customer, order, and item data between Shopify and NetSuite.
Real-time Updates: Any changes in Shopify are instantly reflected in NetSuite, ensuring accurate, up-to-date information.
Efficient Order Management: Orders placed on Shopify are automatically created in NetSuite, simplifying order processing.
In the rapidly evolving e-commerce landscape, Integs Cloud stands out as a pioneer in iPaaS solutions. Our expertise in NetSuite-Shopify Integration via Celigo IPaaS has empowered businesses to automate their workflows, thereby enhancing efficiency and productivity. Integs Cloud’s commitment to providing tailored integration solutions has made them a trusted partner for businesses seeking to optimize their operations. Our success in implementing the Shopify-NetSuite integration underscores their capability to deliver robust, reliable integration solutions that drive business growth.
The NetSuite-Shopify Integration via Celigo IPaaS is a testament to the power of integration in enhancing business efficiency. With Integs Cloud’s expertise, businesses can harness this power to drive growth and success.
Find out more, how we implemented NetSuite-Shopify Integration via Celigo IPaaS and helped our client achieve better business operations here.
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