#xdesk

[jobuganda]

ENGIE Energy Access Uganda Jobs 2022 – Fresher SoftwareSupport Officer

Job Title: Software Support Officer – ENGIE Energy Access Uganda Jobs 2022 Organization: ENGIE Energy Access Uganda Duty Station: Uganda Reports to: Global Technical Support Manager      ENGIE Energy Access Uganda Profile: ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.     Job Summary: This position will be part of the Global Technical Support Team that is led by a Global Technical Support Manager and working closely with the Global Digital and IT, Global & Country QA, and R&D Teams.  This is an incredible opportunity for a talented individual to join a high-performing team that is passionate about providing high quality energy to off-grid customers at the base of the financial pyramid. Key responsibilities will include triaging and responding to new support requests, implementing, and improving support strategies and processes, documenting support challenges, and communicating cross-departmentally. Your efforts will make a meaningful impact by enabling EEA to continuously improve how we support our customers.  EEA is looking for a competent and personable Software Support Officer to offer first line of support to users of all EEA built software. Our software systems include a web-based ERP/CRM application (FenixDB and Power hub), mobile application (FenixGO, MySolGo, and MySolFix) and web-based customer support application with softphone integration (xDesk). You should be approachable, and solution driven, leveraging external tools where necessary to bring additional efficiencies to the support process. You will be communicating with new users, legacy users, and engineers daily, matching your communication style to your audience is crucial. You may sometimes be required to work outside normal working hours.  This position offers a great opportunity to work alongside an elite team of engineers and business professionals and directly contribute to the success of a fast-moving African based company with great potential for social and environmental impact. Candidates must enjoy working in a Global (different cultures and backgrounds) environment, and ideally have a passion for renewable energy and sustainable development in Frontier Markets.      Roles and Responsibilities: Own support for key software applications for EEA markets through monitoring and responding to requests using ServiceDesk ticketing system.   Be the point of contact between Global Support and the Digital and IT team.   Respond to and resolve all queries within times defined in Service Level Agreements.  Investigate, document, and resolve software issues throughout EEA markets. Write MySQL queries to quantify the impact of reported issues. Generate and share reports to track and improve support team performance. Help prioritize feedback and feature requests from users and support team to Software Product Managers. Iterate prevention plans for common support requests by collaborating with Digital Product Managers and Software Engineers. Escalate high-impact or novel concerns to appropriate teams. Give exceptional customer experience in a friendly and helpful manner.      Minimum Qualifications: Experience & Skills:  - 2 years + experience in a technical/software support role.  - Experience with data analytics and troubleshooting.  - Experience with SQL or other data-querying tools.  - Understanding of integrated software systems.  - Ability to analyze problems, identify causes, and provide efficient solutions.  - Comfortable with new technologies.  - Approachable working style & strong written/verbal communication.   - Attention to detail.  - A passion for software and customer experience.  - Able to cover shifts during weekends (some weekends, on a rotation basis).  - Experience giving front line technical support.  - Good writing skills for creating comprehensive documentation.  Qualifications:  BS or greater (Computer Science, IT, Information Systems, or related field).  Language(s):   Fluency in Spoken and Written English.  French, Swahili, or Portuguese is a plus.   Technology (Desired):  Experience building KPI dashboards and performance monitoring.  Familiarity with basic programming (JavaScript, Python).  Experience with Tableau.      How To Apply for ENGIE Energy Access Uganda Jobs 2022 All interested and suitably qualified candidates should submit their applications through the link below. Click here to apply Deadline: Open until filled     For similar Jobs in Uganda today and great Uganda jobs, please remember to subscribe using the form below: NOTE: No employer should ask you for money in return for advancement in the recruitment process or for being offered a position. Please contact Fresher Jobs Uganda if it ever happens with any of the jobs that we advertise. Facebook WhatsApp Twitter LinkedIn Read the full article

[stoersender]

Finally, it took a while to obtain my wooden mixingtable from Peter Charlton. Doesn’t it look lovely? A bunch of good sounds and music lines will put through this marvelous summing mixer, here and now in a deserved wooden coat. Thank you Peter for your great service making this happen.

[spinstealthspike]

はいはい、今日はたま〜にの本職(爆)でした〜σ(^_^;) いや〜もう自分が何が本職かわからなくなってきておりますσ(ｰ ｰ;) けども楽しいです！(^o^)/ #solidstatelogic #xdesk (Roppongi)

[sandandjello]

The XDesk Vintage Line of Standing Desks Is a Gorgeous, Albeit Pricey, New Line of Standing Desks

from The XDesk Vintage Line of Standing Desks Is a Gorgeous, Albeit Pricey, New Line of Standing Desks

[piressouzama1]

Get Several Virtual Desktops On Your Pc

Boost your desktop by providing Windows the ability to have genuine things on the desktop. DesktopX can even make your existing desktop look much better by permitting you to have actually icons sized separately from the rest of the system as well as include mouse occasion impacts. 

   Lets you have several virtual desktops (much like numerous screens) and you can have various windows and applications running in each desktop. You can change amongst them rapidly and quickly with simply a single mouse click or push hotkey. 

   ManageDesk 2.45.19 is a Virtual Desktop item from managedesk.com, get 4 Stars SoftSea Rating, ManageDesk allows you to arrange a hectic desktop by producing up virtual desktops that you can rapidly change to from the system tray. Each desktop can have its specific wallpaper and resolution and the taskbar just reveals the applications open on the existing desktop. The software application works well and keeps the proper icon design in between desktops, even if the resolution is various. 

   A lot of opened windows crowded on your desktop? Can not discover the window you desire? Eliminate the issues on your desktop with Virtual Desk. 

   Your desktop ends up being a growing number of effective and much faster, the display - larger, and you have a growing number of task to do. you deal with a particular job that includes numerous application windows: 2 draft files, the one that you deal with, a mail message, number of network internet browser windows ... You require a Virtual Desktop Software assist you. 

   XDESK 4.30.973 is effective & steady Virtual Desktop Manager/ Desktop Assistant - functions QuickView, AppBar, strong guidelines, Reminders & Alarms, CPU meter, Applications AutoRestart, Memory Cleaner, TaskList, HotKeys, HotMouse, Mouse-Scrolling, Mouse-Knocking, HotCorners, windows roll-up and more! 

   Chimera Virtual Desktop produce as much as 9 different virtual desktops and move applications in between desktops. Usage tabs, hotkeys, mouse gestures, drag-and-drop user interface and other techniques to handle your desktops and windows. Unique wallpapers, desktop and quicklaunch icon sets can be setup per desktop. 

   You can quickly change in between desktops from the tray icon, or by means of hotkey, or even utilize an automated desktop slideshow that turns all virtual desktops. In addition, you can move and copy windows from one desktop to another amongst the desktops, set up guidelines to instantly move, copy or close windows and more.

[zergodesk]

Click here for Xdesk