#Customer Service AI

[technon899]

artificial intelligence| ai development companies| ai in business| ai for business automation| ai development| artificial intelligence ai| ai technology| ai companies| ai developers| ai intelligence| generative ai| ai software development| top ai companies| ai ops| ai software companies| companies that work on ai| artificial intelligence service providers in india| artificial intelligence companies| customer service ai| ai model| leading ai companies| ai in customer support| ai solutions for small business| ai for business book| basic knowledge for artificial intelligence| matching in artificial intelligence|

[getoncrm]

Smart Salesforce CRM AI Agent Drives 60% More Leads and 24/7 Engagement.

A Salesforce consulting firm implemented an AI-powered website assistant using Agentforce, directly integrated with Salesforce CRM. This conversational agent handles real-time product queries, schedules meetings across time zones, and captures high-intent leads—resulting in a 60% rise in qualified leads, 70% reduction in missed inquiries, and 40+ meetings auto-scheduled in one month. This solution is particularly beneficial for small to mid-sized B2B companies that utilize WordPress and Salesforce.

[inklingdd]

Maximizing Efficiency with BotResponse AI - inklingmarketing

Maximize efficiency with BotResponse AI by automating tasks, improving customer service, and streamlining workflows. Discover AI-driven solutions for business growth.

[aivoicesvcs1]

AI Voice Services by Think AI: Revolutionising Business Communication

AI Voice Services by Think AI is revolutionising the way businesses interact with their customers by offering advanced AI-powered voice solutions tailored for seamless automation, customer engagement, and operational efficiency. Designed to integrate effortlessly into existing systems, Think AI’s voice services provide businesses with a scalable and intelligent approach to automated communication.

From AI voice agents handling customer queries to automated appointment scheduling, AI-powered call routing, and personalised voice interactions, Think AI’s services are built to enhance customer experiences while reducing costs. By leveraging natural language processing (NLP) and deep learning, these AI-driven voice solutions enable human-like interactions, ensuring smooth and natural conversations.

Think AI's voice automation solutions are ideal for businesses in customer service, healthcare, finance, retail, and beyond, providing 24/7 availability and real-time responses to improve efficiency and customer satisfaction. Whether you need AI-powered call handling, automated voice assistants, or custom voice integrations for CRM and business operations, Think AI delivers state-of-the-art solutions designed for scalability, accuracy, and seamless deployment.

With AI-powered voice agents capable of multilingual support, sentiment analysis, and intelligent decision-making, Think AI ensures that businesses stay ahead in the era of digital transformation. The company also provides custom AI voice models to match brand identity and enhance customer engagement through conversational AI. Visit: https://www.thinkai.co.uk

[innova7ions]

Transform Customer Service with Deep Brain AI Avatars!

Welcome to our deep dive into DeepBrain AI, a groundbreaking player in the generative AI landscape. In a world where artificial intelligence is rapidly evolving, DeepBrain AI stands out by harnessing the power of advanced algorithms to create realistic and engaging content. This innovative tool is not just a technological marvel; it’s reshaping how we think about content creation, communication, and even personal branding.

As tech enthusiasts, understanding tools like DeepBrain AI is crucial for both personal and professional growth. Whether you're a content creator, marketer, or simply someone curious about the future of technology, grasping the capabilities of AI can open up new avenues for creativity and efficiency.

In this video, we’ll explore how DeepBrain AI works, its applications across various industries, and why it’s essential to stay informed about such advancements. By the end, you’ll not only appreciate the significance of DeepBrain AI but also feel empowered to leverage its potential in your own projects. So, let’s embark on this exciting journey into the world of generative AI and discover how it can transform our lives!

Target Audience:

The primary audience for DeepBrain AI encompasses a diverse range of individuals and organizations, including content creators, marketers, and businesses eager to harness the power of artificial intelligence. Content creators, such as bloggers, video producers, and social media influencers, can utilize DeepBrain AI to streamline their workflow, generate engaging content, and enhance their creative output.

Marketers, on the other hand, can leverage this tool to craft personalized campaigns, analyze consumer behavior, and optimize their strategies for better engagement. Businesses of all sizes are also part of this audience, as they seek innovative solutions to improve efficiency, reduce costs, and stay competitive in a rapidly changing market.

Within this audience, there are varying levels of expertise, ranging from beginners who are just starting to explore AI tools to advanced users who are already familiar with generative AI technologies. DeepBrain AI caters to all these segments by offering user-friendly interfaces and robust features that can be tailored to different skill levels. For beginners, it provides an accessible entry point into AI, while advanced users can take advantage of its sophisticated capabilities to push the boundaries of their projects. Ultimately, DeepBrain AI empowers each segment to unlock new possibilities and drive success in their respective fields.

List of Features:

DeepBrain AI boasts a range of impactful features that set it apart in the generative AI landscape. First and foremost is its advanced natural language processing (NLP) capability, which allows the tool to understand and generate human-like text. This feature can be utilized in real-world applications such as chatbots for customer service, where it can provide instant responses to inquiries, enhancing user experience.

Next is its robust content generation capability, enabling users to create articles, social media posts, and marketing copy with minimal effort. For instance, a marketer can input key themes and receive a fully developed campaign draft in seconds, saving time and resources.

Another standout feature is its ability to analyze and summarize large volumes of data, making it invaluable for businesses looking to extract insights from reports or customer feedback. This unique selling point differentiates DeepBrain AI from other generative AI products, as it combines content creation with data analysis in a seamless manner.

Additionally, DeepBrain AI offers customizable templates tailored to various industries, allowing users to maintain brand consistency while leveraging AI-generated content. These features collectively empower users to enhance productivity, creativity, and decision-making in their professional endeavors.

Conclusion:

In summary, DeepBrain AI represents a significant advancement in the generative AI landscape, offering powerful features that cater to a diverse audience, including content creators, marketers, and businesses. Its advanced natural language processing and content generation capabilities enable users to produce high-quality material efficiently, while its data analysis features provide valuable insights that can drive strategic decisions.

Key takeaways from this video include the importance of understanding how DeepBrain AI can enhance productivity and creativity, regardless of your level of expertise. Whether you’re just starting out or are an advanced user, this tool has something to offer that can elevate your projects and initiatives.

We hope you found this exploration of DeepBrain AI informative and engaging. If you enjoyed the content, please consider subscribing to our channel, liking this video, and sharing it with others who might benefit from learning about AI tools. Don’t forget to check out our related content for more insights into the world of artificial intelligence and how it can transform your personal and professional life. Thank you for watching, and we look forward to seeing you in our next video!

[technon913]

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[ojamajodoremisharp]

As June 17th inches closer and closer I REALLY hope this is the general tone of how things are gonna go from here (if the Steam page for it is any indication, at least)

[mostlysignssomeportents]

We bullied HP into a minor act of disenshittification

I'm on a 20+ city book tour for my new novel PICKS AND SHOVELS. Catch me TORONTO TOMORROW (Feb 23) at Another Story Books, and in NYC on WEDNESDAY (26 Feb) with JOHN HODGMAN. More tour dates here.

Here in the darkest days of the enshittocene, enshittification is low quality and plentiful, but even in this target-rich environment, one company stands out as pioneering champions of enshittification: HP.

Every page in the enshittification playbook was printed in farcically expensive HP ink, and if you try to run a copy off for yourself, the printer will stop five times and force you to print a "calibration page" that is solid color from top to bottom, consuming about $10 worth of ink. Don't like it? Die mad.

HP drips with contempt for its customers. They make printer-scanners that won't scan unless all four ink cartridges are installed and haven't reached their best-before dates. They make printers that won't print black and white if your $50 magenta cartridge is low. They sell you printers with special half-full cartridges that need to be replaced pretty much as soon as the printer has run off its mandatory "calibration" pages. The full-serving ink you buy to replace those special demitasse cartridges is also booby-trapped – HP reports them as empty when they're still 20% full.

HP tricks customers into signing up for irrevocable subscriptions where you have to pay every month, whether or not you print, and if you exceed your subscription cap, the printer refuses to work, no matter how much ink is left. Now, about those HP ink subscriptions. When the company launched them, they offered a pot-sweetener meant to tempt in the wary: a one-price "lifetime subscription" that would let you print 15 pages every month, for so long as you owned the printer. But a couple years later, all those "free ink for life" customers got an email telling them that they were being migrated to a monthly payment plan, and if they didn't like it, they could eat shit and throw away their printers:

https://pluralistic.net/2020/11/06/horrible-products/#inkwars

HP pioneered the use of copyright law to prevent third parties from refilling ink cartridges or making their own compatible cartridges. Section 1201 of Bill Clinton's Digital Millennium Copyright Act makes it a felony to distribute a "circumvention device" to bypass access controls on a copyrighted work. By designing its cartridges do undertake a little cryptographic handshake with the printer to verify their "authenticity," HP ensures that anyone who markets a bypass device to let you choose which ink you use in your own damn printer is a felon, liable to five years in prison and a $500 fine under DMCA 1201.

Of course, nature finds a way. Hardware hackers have come up with some insanely cool bypass devices for HP printer cartridges, like these paper-thin, flexible, adhesive-backed circuit boards that wrap around third party cartridges, intercepting communications between the printer and a salvaged HP security chip:

https://pluralistic.net/2024/09/30/life-finds-a-way/#ink-stained-wretches

But HP fights back, and they fight dirty. For example, they periodically push out "security updates" for their printers that break compatibility with third party cartridges. To prevent HP customers from discovering and blocking these fake security updates, HP designs them to lie dormant for months after installation, until everyone has clicked "OK," and then all those Manchurian Printers wake up and betray their owners by refusing to use their ink:

https://www.eff.org/deeplinks/2020/11/ink-stained-wretches-battle-soul-digital-freedom-taking-place-inside-your-printer

All of this has allowed HP to monotonically raise – and raise – and raise – the price of printer ink to the point where it is now the most expensive fluid a civilian can purchase without a permit. Printer ink now runs over $10,000/gallon, meaning that you print out your grocery lists with colored water that costs more than the semen of a Kentucky Derby winner.

HP is truly the poster child for enshittification, and also, patient zero in the enshittification pandemic:

https://pluralistic.net/2021/02/18/ink-stained-wretches/#hache-pe

HP's enshittificatory impulses run wild. They hunt relentlessly for ways to make things worse for their customers in order to make things better for themselves. Last week, they came up with a humdinger, even by their own standards. They announced that people who called their customer service line would be subject to mandatory 15-minute waits, even if there was a rep who was free to talk with them:

https://www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/

During this mandatory 15-minute wait, customers would be bombarded with a recorded voice demanding that they solve their problems by consulting HP's website and its awful chatbots. In a competitive market, businesses can contain their customer service costs by making better products. In a monopolistic market like the printer racket, companies can deliberately introduce maddening antifeatures to their products, and then fob off the customers who reach such a peak of frustrated rage that they resort to calling a customer support number on chatbot that will use its spicy autocomplete to hallucinate nonexistent drivers and imaginary troubleshooting steps.

When I saw this, I thought, whelp, that's HP all right. Shameless.

But they're not entirely shameless. Within a day of Paul Kunert breaking the story in The Register, HP had reversed its policy, citing "feedback" (a corporate euphemism that means "fury"):

https://www.theregister.com/2025/02/21/hp_ditches_15_minute_wait_time_call_centers/

This is a rare win for the forces of disenhittification and it deserves recognition. It turns out that in these Mangionean times, companies can actually be bullied into comporting themselves with marginally less sleaze and cruelty. It's especially noteworthy that this took place in the UK, where Prime Minister Kier Starmer has invited tech companies to pick Britons' pockets without fear of consequence, by firing the top competition regulator and replacing him with the former head of Amazon UK:

https://pluralistic.net/2025/01/22/autocrats-of-trade/#dingo-babysitter

Even in these degraded times, we can get these fuckers. When Sonos enshittifies its smart speakers, we can get its CEO fired:

https://www.theverge.com/2025/1/13/24342179/sonos-ceo-patrick-spence-resignation-reason-app

When Unity sticks its hand in the pockets of every game dev in the world, we can get its entire executive team shitcanned:

https://venturebeat.com/games/john-riccitiello-steps-down-as-ceo-of-unity-after-pricing-battle/

It doesn't always work. Enshittifiers rack up some Ws, and make bank even as they immiserate 500 million users (looking at you, Steve Huffman – the people have long memories):

https://en.wikipedia.org/wiki/2023_Reddit_API_controversy

But if we can bully the psychotic monsters who populate HP's Executive Row out of their enshittificatory plans, then it's worth trying it every time.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2025/02/22/ink-spattered-pitchforks/#racehorse-semen

[bogkeep]

you know when you call customer service and it starts with "this conversation will be recorded/transcribed, do X if you do not wish to be transcribed"? anyway i HOPE someone reads the transcription of me yelling at the norwegian post's AI answering machine. it goes something like "TALK TO HUMAN. TALK TO HUMAN PLEASE. LET ME TALK TO REAL PERSON. I HATE YOU LET ME TALK TO CUSTOMER SERVICE. CUSTOMER SERVICE REAL PERSON PLEASE. CUSTOMER SERVICE HUMAN. TALK TO REAL HUMAN" in my most exaggeratingly bokmål speech

[carrotsofthepirabbean]

Shame y'all are being so negative about the murderbot trailer. It looks good and funny but so many people decided that it couldn't possibly be good cause they didn't like the casting so are now looking at everything with shit tinted lenses. Must suck to be so negative about everything

[vavuska]

Some years ago many of us believed Musk was some kind of genius who'll take us all to Mars.

A lot of us believed that buying Tesla cars would be one of the most effective solution to crimate crisis.

Some of us also thought that AI would be a massive benefit to humanity or at least some sort of harmless hobby.

Oh. We were so wrong!

Elon Musk’s disdain for the Democratic Party was never subtle, but in recent weeks his commentary on the upcoming US presidential election and his attacks against Vice President Kamala Harris have intensified, aided by a crude use of burgeoning artificial intelligence technology, with the help of the new supercomputer dubbed Colossus he bought for his latest artificial intelligence startup, xAI, founded in 2023!

Musk posted an AI-generated image on Twitter/X that depicted Harris as a communist, wearing a red uniform complete with hammer and sickle emblazoned hat and captioned the image with the false assertion, “Kamala vows to be a communist dictator on day one. Can you believe she wears that outfit!?”

The image, which appeared to violate Twitter/X’s policy on manipulated content, resembled an AI-generated image posted by Trump last month during the Democratic National Convention, envisioning Harris addressing a crowd under communist symbols.

Fan-generated AI images have also become the Republican candidate’s latest obsession.

AI images of Trump looking defiant now dominate right-wing social media platforms and accounts and have featured heavily in this election campaign, even used, by Trump and Musk to spread blatant lies and misinformation to their followers mainly on Twitter/X.

Musk’s post came a day after he shared another post with a screenshot suggesting that only “high status males” should be able to participate in government because women (and men with “low testosterone”) are not capable of critical thought. Musk posted it to his 196 million followers with the comment, “interesting observation.”

However, this would exclude a big part of Trump electors and Musk fans, since they actually believed to their lies and persevere in their false perception of reality and society.

Elon Musk is a child of Apartheid. He wasn’t radicalized, he was cultivated. View all his actions through that lense and it all makes sense.

Remember: Elon Musk said Bezos' ex-wife, MacKenzie Scott is destroying western civilization by donating billions to charities for women, minorities and marginalized groups, so in response she doubled her donations.

Elon Musk just unmasked himself as the tech world's poster boy for fascism, openly endorsing a dystopian vision where only "high-status males" rule. His pathetic attempt to masquerade as a free speech advocate crumbles, revealing a dangerous elitist who sneers at democracy and equality.

Some links: X - X

[technon899]

artificial intelligence| ai development companies| ai in business| ai for business automation| ai development| artificial intelligence ai| ai technology| ai companies| ai developers| ai intelligence| generative ai| ai software development| top ai companies| ai ops| ai software companies| companies that work on ai| artificial intelligence service providers in india| artificial intelligence companies| customer service ai| ai model| leading ai companies| ai in customer support| ai solutions for small business| ai for business book| basic knowledge for artificial intelligence| matching in artificial intelligence|

[interestingsnippets]

It is unclear if SoftBank was deliberately seeking to evoke dystopia when it named this project, but “EmotionCancelling Voice Conversion Engine” has a bleakness that would turn George Orwell green.  The technology, developed at an AI research institute established by SoftBank and the University of Tokyo, is still in its R&D phase, and the early demo version suggests there is plenty more work ahead. But the principle is already sort of working, and it is as weird as you might expect. In theory, the voice-altering AI changes the rant of an angry human caller in real time so the person at the other end hears only a softened, innocuous version. The caller’s original vocabulary remains intact (for now; give dystopia time to solve that one). But, tonally, the rage is expunged.

AI is coming for our anger

[ninjapancake314]

Me last night, vibrating with fury as the neighbors continue to yell and blast music well past 10pm AGAIN: let me sleeep. make it stopppp.

Me this morning, after being woken by more loud music and yelling: okay, this means war.

*bakes French bread as obnoxious music continues for hours in the bg*

*puts on warpaint makeup and heads over to neighbors door with determination* hiiii I'm your neighbor 😊 I wanted to introduce myself and deliver some bread! Also could I ask a favor of you? 🥹🥖✨

[nando161mando]

Half of companies planning to replace customer service with AI are reversing course

https://www.techspot.com/news/108291-companies-abandoning-plans-replace-human-customer-care-ai.html

[atcuality3]

Simplify Decentralized Payments with a Unified Cash Collection Application

In a world where financial accountability is non-negotiable, Atcuality provides tools that ensure your field collections are as reliable as your core banking or ERP systems. Designed for enterprises that operate across multiple regions or teams, our cash collection application empowers agents to accept, log, and report payments using just their mobile devices. With support for QR-based transactions, offline syncing, and instant reconciliation, it bridges the gap between field activities and central operations. Managers can monitor performance in real-time, automate reporting, and minimize fraud risks with tamper-proof digital records. Industries ranging from insurance to public sector utilities trust Atcuality to improve revenue assurance and accelerate their collection cycles. With API integrations, role-based access, and custom dashboards, our application becomes the single source of truth for your field finance workflows.