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After nearly 40 years of ERP evolution, one thing hasn’t changed: implementation success rates are still far too low. While picking the right ERP software matters, I’d argue that choosing the right SI partner has an even bigger impact on both go-live success and long-term value. Yet in most cases, SI evaluation still takes a backseat to software selection. Until that changes, organizations will keep struggling to realize the full potential of their ERP investment.

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The Untapped Human Potential in ERP Projects

“People can be infinite or finite. Teams are always finite.”— A lesson forged from the front lines of ERP implementation. The Paradox of ERP Execution After nearly three decades in ERP implementation, I’ve seen a familiar tension emerge — not just within project teams, but within people.  Most employees genuinely want to grow — in skill, in scope, in the value they provide to their…

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Oracle Cloud ERP Virtual PMO: Financials

PMO guidance on using Oracle Cloud Financial Resources and sharing Configuration Best Practices.

For the past ten years, I have been blessed to be involved in leading Oracle Cloud ERP implementations across success management, product development, business value realization and project management roles.    Part of the value proposition for Oracle Cloud ERP is that cloud implementations should be cheaper & faster to implement.  Oracle has made a material investment in providing guidance &…

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ERP 101 Post Grouping

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PeopleSoft Knowledge Map

Knowledge is power! Knowledge is also the key enabler for customers to get the most out of their Oracle ERP investment.  I can understand the economic pressures to do more with less. Allow me to share with you the following list of available PeopleSoft information/training resources on the internet. Available Resources: http://www.learnpeoplesoft.info (like a cliff notes for PeopleTools…

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Conducting ERP Assessment to Maximize ERP ROI

If you are considering moving to the cloud, one of the steps to take is understanding where you are at today with your ERP solution.

Many have come to know that ERP projects never really end.  An ERP implementation is only the beginning of a journey with many twists, turns and – unfortunately – missed opportunities.  The majority of business value ERP can generate happens during the maintenance life-cycle.  Many customers never realize the full potential of ERP due to the maintenance strategy employed.  What can we do to stay…

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Podcast: ERP Organizational Change Success

Podcast: ERP Organizational Change Success

Dr. Jack G. Nestell and I discuss some key influences on ERP organizational change success including the definition of success, ERP success rates, critical keys to project management, ERP expectations, the role of corporate culture, common challenges and pitfalls, Learning and Development (L&D), ERP organizational change conflict, Leadership styles, critical success factors and…

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Brainteaser: ERP Project Management 101: When does requirements management start?

Brainteaser: ERP Project Management 101: When does requirements management start?

Recently I created a poll on LinkedIn asking the following question: Yes, I am disappointed with the # of responses, yet I have high respect for the respondents. Thanks to all for the feedback! First, I will start with the textbook answer that stakeholder management is the first step in requirements management.  Good job my friend, Lauren!  I’ve never used a stakeholder context diagram (learning…

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Autonomous ERP

What is autonomous ERP and how is your ERP vendor moving to this emerging model?

Imagine an ERP solution that drastically reduces manual entry by 90%! The remaining exception transactions can be created via Natural Language Processing (NLP) or user confirmation of AI/Machine Language (AI/ML) recommendations. All supplier invoices are electronic. Moreover, bank reconciliations are performed near real-time via blockchain. Supply chains have the ability and capacity to process…

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ERP Value Hypothesis

ERP Value Hypothesis. How to validate and what to look for.

The latest ERP cloud marketing trend is telling value stories and creating a value hypothesis.  Everyone likes a good story and creating a value hypothesis sounds more like a “scientific/evidence based” approach.  However, new labels do not automatically improve the ERP sales & selection process.  Consider the definition of a hypothesis within the context of the scientific method. “a…

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ERP and KPIs

How ERP should support and define KPIs for your business.

When asked, just about every ERP vendor will say they provide Key Performance Indicator (KPI) reporting.  Yet there still remains confusion between metrics reporting and KPI reporting.  Unfortunately, using terms like KPI and metrics interchangeably does not help.   In the following blog cast and posting I will provide practical guidance regarding KPIs and the role ERP play in supporting KPI…

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ERP Cloud: Finding the Right Provider

ERP Cloud: Finding the Right Provider

I recently attended Oracle’s OpenWorld Conference in San Francisco this October.  There was a huge volume of information on the Cloud.  As I walked through the Exhibitor’s halls at the Moscone Center, I observed that every SI partner had ERP in the Cloud or could get customers to the Cloud seamlessly.  What I did not see is any offering or advisory service to guide ERP customers through the storm…

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Building a Business-Aware Cloud Solution

Building a Business-Aware Cloud Solution

In a recent study conducted by Forrester Consulting “Enterprise Cloud: Lessons Learned From Early Adopters” a key conclusion made is “A complete, application-centric, business-aware cloud solution is needed.”  Let’s say that your C-level executive stops by your office and asks you to lead a project to develop a business-aware cloud solution.  To be successful it is important to understand what…

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Cloud ERP Strategy: Goodbye IaaS, Hello IaaS

Cloud ERP Strategy: Goodbye IaaS, Hello IaaS

One of the first deployment models for cloud computing was Infrastructure as a Service(IaaS).  Currently, there is a price war between the major IaaS providers like AWS and Rackspace to provide the cheapest infrastructure. However, enterprise customers looking to move their ERP solutions to the cloud should focus more on Integration as a Service (IaaS).  Integration, not infrastructure, will have…

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ERP Project 101: What + Why = How

ERP Project 101: What + Why = How

One of the reasons why I am a consultant is that I enjoy solving business problems with technology. ERP provides a technical foundation that I can utilize to solve problems.  However, during my career I came to the realization that simply throwing technology at a business need is not in the best interest of the customer.  This is especially true when you do not completely understand the…

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Business to IT Alignment – A Practical Discussion

Business to IT Alignment – A Practical Discussion

Business to IT alignment is an objective that most technology and business leaders would agree as essential for agility.  However, ask for a definition of Business to IT alignment or how to implement an alignment strategy and the likely results are conflicting information and vague guidance.  In the following blog I will try to add clarity to this topic as well as provide practical guidance.

Defi…

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BPR, BPM and ERP

BPR, BPM and ERP

I had a customer ask me about the relationship between BPM and ERP.  Does ERP implement BPM or do you need to have BPM before ERP?  Is an ERP implementation a BPR project?  Who’s on first?  As the ERP industry evolves it has become evident that additional disciplines like Business Process Management (BPM) and Business Process Reengineering (BPR) must be employed for a successful ERP experience. …