#IT & Telecom Industry
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The crowdstrike thing reminds me of how a year or two ago, Rogers* service went down and took hundreds of banks and retailers with it plus probably hundreds of thousands of individual consumers using their phone and/or internet plans. I don't remember how widespread the issue was but it lasted several days iirc. Thankfully my phone is thru a different provider cause I lost my home internet but could still use my phone and cell data.
When are we gonna figure out how risky it is to let tech companies have such massive monopolies on vital services? No service is fault-proof and outages or other errors can be catastrophic when one company controls so many other services.
*one of like 2 or 3 major canadian telecommunications companies with a near-monopoly in the industry, for my non-canadian friends who don't know
#wack#canada has a really big problem with the telecom industry and the mega-corps and resulting sky-high prices#i think it's getting better in some ways but it's slow going#august talking
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Momento amarcord: Italcable














Società per azioni fondata nel 1921 per la posa e l’esercizio dei cavi telegrafici sottomarini; nel 1941 si fuse con la società Italo Radio (sorta nel 1923 per l’esercizio delle radiocomunicazioni internazionali) e nel 1965 venne assorbita nel gruppo IRI-STET, per l’esercizio dei servizi pubblici di telecomunicazioni internazionali gestiti in regime di concessione mediante convenzione stipulata con il ministero delle Poste e delle Telecomunicazioni. Nel 1994 la società è stata fusa per incorporazione nella Telecom Italia.
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Queste sono le foto scattate negli anni ‘80 durante la costruzione del centro.
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5 Must-Have Telecommunications BPO Services for Scalable Growth
By Sphere Global Solutions
In the ever-changing telecom industry, providing excellent service goes far beyond just good signal strength or affordable plans. Today, Telecom BPO companies play a key role in helping service providers manage operations, improve customer experience, and scale up with ease.
At Sphere Global Solutions, we understand how the right mix of Telecommunications BPO services can support telecom businesses looking for long-term growth. In this article, we highlight five essential BPO services every telecom company should consider to expand efficiently and meet rising customer expectations.
1. Customer Support That Works Round-the-Clock
In the telecom sector, customer queries come in 24/7 – whether it's about billing, internet speed, or a lost SIM. With reliable Telecommunications BPO services, you can ensure that support is always available when your customers need it.
We provide skilled support teams who handle:
Phone and chat assistance
Email ticketing
Multi-language support
Quick resolution of customer issues
Why it matters: Quick and friendly support helps improve loyalty and keeps customers from switching to competitors.
2. Technical Helpdesk Backed by AI
Technical issues are common in telecom – from network problems to device setups. Our AI-enabled BPO for Telecom allows faster diagnosis and smarter support through a mix of human agents and smart tools.
We handle:
Level 1 and Level 2 technical support
Remote troubleshooting
AI-driven query resolution
Why it matters: Smart helpdesk services reduce wait time and boost customer satisfaction.
3. Back-Office Support That Keeps You Moving
Behind every telecom service lies a strong operational setup. Our back-office support includes:
SIM card processing
Data entry and verification
Document management
Order fulfilment and logistics tracking
With Sphere Global Solutions, these tasks are handled seamlessly, allowing your internal teams to focus on what they do best.
Why it matters: Efficient back-end operations lead to faster service delivery and fewer errors.
4. AI-Powered Sales and Lead Generation
Growth comes from both retention and acquisition. Our AI-powered tools combined with skilled agents help Telecom BPO companies like yours find and convert new customers.
Services include:
Lead generation and nurturing
Targeted outbound sales
Plan upgrades and product upselling
Why it matters: Smarter sales processes increase conversion rates and drive revenue.
5. Accurate Billing and Revenue Management
Billing errors can lead to customer complaints and revenue loss. With our Telecommunications BPO services, we ensure your billing systems are accurate, timely, and customer-friendly.
We offer:
Bill generation and delivery
Revenue assurance
Payment tracking and collections
Why it matters: Trustworthy billing strengthens customer relationships and boosts your bottom line.
Final Thoughts
At Sphere Global Solutions, we believe that the right BPO services should help your telecom business grow – not just survive. With our range of AI-enabled BPO for Telecom, you get the perfect mix of people, process, and technology to scale smartly and efficiently.
If you’re looking for a reliable partner to streamline operations and support growth, let’s talk. Our experts are here to build custom solutions for your telecom business needs.
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J.R. Merritt Ogr420-1 Absolute-encoder Transmitter - Auto2mation
The J.R. Merritt OGR420-1 Absolute-Encoder Transmitter is a high-precision device designed to provide accurate position feedback in industrial control systems. It delivers absolute position signals, ensuring reliable and consistent performance even after power loss. Ideal for demanding applications like cranes, hoists, and heavy equipment, it features durable construction for long-lasting use. The OGR420-1 offers easy integration into existing systems and supports a variety of control interfaces. With robust signal output and compact design, it enhances automation efficiency and safety. Choose Auto2mation for trusted industrial solutions and expert support.
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The telecommunications industry is undergoing a revolutionary transformation with the rollout of 5G and the emergence of next-gen technologies. At the heart of this transformation lie telecom technology solutions, enabling faster, smarter, and more reliable communication systems. As we move beyond 5G, these innovative solutions are shaping the future of connectivity, supporting everything from smart cities and autonomous vehicles to Industry 4.0 and immersive virtual experiences.
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Blockchain In Telecom Market - Forecast 2024-2030
Blockchain In Telecom Market Overview :
The blockchain in telecom market size is forecast to reach USD $25.2 billion by 2030, after growing at a CAGR of 54.4% during the forecast period 2024-2030. The term "blockchain in telecom market" describes how blockchain technology has been adopted and integrated into the telecommunications industry. Blockchain is a distributed, decentralized digital ledger system that keeps track of transactions on several computers while guaranteeing the security, integrity, and immutability of data.
The telecom industry is using blockchain technology more and more to strengthen security and enhance identity management. Blockchain offers a strong framework for managing identities and safeguarding consumer data through the use of a decentralized ledger, making identity theft and data breaches practically unheard of. By ensuring secure transactions and communications, this improves customer confidence and complies with regulations. The use of blockchain technology to offer revenue assurance and stop fraud is another noteworthy trend. Fraudulent activities such as roaming and subscription fraud cause telecom carriers to suffer significant losses. Because of its transparent and unchangeable ledger, blockchain ensures correct billing and minimizes revenue leakage by assisting in the real-time detection and prevention of fraudulent transactions. For telecom businesses, this improves operational efficiency and profitability.
Report Coverage
The report “Blockchain in Telecom Market – Forecast (2024-2030)”, by IndustryARC, covers an in-depth analysis of the following segments of the Blockchain in Telecom Market By Provider: Application Providers, Middleware Providers, Infrastructure Providers. By Organization Size: Small & Medium-Sized Enterprises, Large Enterprises. By Application: OSS/BSS Processes, Identity Management, Payments, Smart Contracts Connectivity Provisioning, Others. By Geography: North America (U.S, Canada, Mexico), Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands and Others), APAC (China, Japan India, South Korea, Australia & New Zealand, Indonesia, Malaysia, Taiwan and Others), South America (Brazil, Argentina, Chile, Colombia and others), and RoW (Middle East and Africa).
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Key Takeaways
North America dominated the Blockchain in Telecom Market in 2023, which is accounted for nearly 44%. The region's strong adoption rates of blockchain technology and sophisticated technological infrastructure are credited with this dominance.
Application Providers dominated the Blockchain in Telecom Market in 2023. These suppliers solve a range of industry concerns by providing crucial services that use blockchain technology into telecom operations.
Blockchain technology has the potential to significantly lower costs in the telecom industry by streamlining a number of operational procedures. A fundamental component of blockchain technology, smart contracts automate contract execution, doing away with the need for middlemen and cutting down on administrative burden
By Provider - Segment Analysis
Application Providers dominated the Blockchain in Telecom Market in 2023 at 42.4% share. These suppliers solve a range of industry concerns by providing crucial services that use blockchain technology into telecom operations. These vendors develop applications for effective contract management, fraud protection, secure transactions, and identity management. Since blockchain's decentralized and immutable nature guarantees safe and impenetrable identity verification processes, identity management in particular has proven to be a crucial topic. The telecom industry's growing need for transparent and safe technologies that enable improved security and consumer data management is what's causing this dominance. It is anticipated that application providers' roles would grow and become more established as the telecom sector continues to innovate and adopt new technology.
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By Application - Segment Analysis
Smart Contracts dominated the Blockchain in Telecom Market in 202 at 25.75 share. Self-executing contracts, or smart contracts, have the conditions of the contract explicitly encoded into the code. They are essential in the telecom sector because of their capacity to safely and automatically manage agreements without the need for middlemen. This technology lowers expenses, increases operational efficiency, and lowers the possibility of human error. Smart contracts have been used by telecom businesses for several purposes, such as supply chain management that is transparent and impenetrable, roaming agreement management, and billing process automation. Smart contracts are becoming more and more popular because of their capacity to simplify intricate telecom processes, giving businesses a competitive advantage and enhancing service quality overall.
By Geography - Segment Analysis
North America dominated the Blockchain in Telecom Market in 2023, which is accounted for nearly 44%. The region's strong adoption rates of blockchain technology and sophisticated technological infrastructure are credited with this dominance. Early adopters of blockchain technology include North American telecom corporations, who use it for secure transactions, fraud prevention, and effective data management, among other uses. The telecom industry's adoption of blockchain solutions has been expedited by the robust presence of large technology corporations and startups in the United States. For instance, in April 2024, Aptos Labs is working on an institutional blockchain platform in partnership with SK Telecom and Microsoft. Furthermore, North America's dominant position has been reinforced by encouraging regulatory frameworks and significant expenditures in blockchain research and development. North America is therefore still a major participant in the blockchain telecom market, pushing innovation and establishing benchmarks for the sector.
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Drivers – Blockchain in Telecom Market
Enhanced Security and Fraud Prevention
Strong security characteristics offered by blockchain technology are essential for the telecom sector. Preventing fraud is one of the main advantages, particularly when it comes to identity verification and roaming. Fraudulent actions cause telecom businesses to lose a lot of money, but the decentralized and unchangeable record of blockchain helps to reduce these risks. For instance, in February 2024, Telefónica and Chainlink Partnered to offer Security Against "SIM Swap" Attacks. Through this partnership, blockchain transactions will benefit from an additional degree of protection. Blockchain lessens the possibility of fraudulent activity and illegal access by guaranteeing that every transaction is visible and verifiable. Blockchain is a vital tool for the future development and credibility of the telecom industry because of its improved security, which not only safeguards customer data but also fortifies the general integrity of telecom networks.
Operational Efficiency and Cost Reduction
Blockchain technology has the potential to significantly lower costs in the telecom industry by streamlining a number of operational procedures. A fundamental component of blockchain technology, smart contracts automate contract execution, doing away with the need for middlemen and cutting down on administrative burden. This automation can be used to improve efficiency and lower errors in a variety of telecom tasks, including supply chain management, service delivery, and billing. Telecom firms can achieve higher operational efficiency, which translates to cost savings and enhanced customer service quality, by reducing manual processes and guaranteeing faster, more reliable transactions.
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Challenges – Blockchain in Telecom Market
Regulatory and Compliance Challenges
Blockchain technology works in a regulatory landscape that is complicated, especially in the telecom sector, which is already governed by strict laws. The adoption of blockchain technology increases the difficulty of adhering to legal requirements such as data protection legislation and anti-money laundering regulations. The regulatory environment pertaining to blockchain technology and cryptocurrencies is fragmented as a result of differing national laws. To guarantee that their blockchain implementations adhere to all applicable laws, telecom businesses need to successfully negotiate these regulatory obstacles. Furthermore, regulatory compliance may be hampered by the anonymity and immutability of blockchain transactions, making it challenging to audit and monitor specific activity. To overcome these obstacles and guarantee that blockchain solutions are transparent and compliant with the law, strong regulatory cooperation and compliance framework development are necessary.
Market Landscape
Technology launches, acquisitions, and R&D activities are key strategies adopted by players in the Blockchain in Telecom Market in 2023, The major players in the Blockchain in Telecom Market are Amazon Web Services, Microsoft, SAP, Oracle, IBM, Huawei Enterprise, Subex, Protokol BV, Recordskeeper, Cegeka and Others.
Developments:
In April 2024, the company behind the now-defunct Diem blockchain, Aptos Labs, a blockchain business created by former Meta Platforms Inc. staff members, revealed that it has partnered with significant technology and financial companies to develop Aptos Ascend, a digital asset management platform for financial institutions.
In February 2024, Telefónica and Chainlink Partnered to offer Security Against "SIM Swap" Attacks. Through this partnership, blockchain transactions will benefit from an additional degree of protection
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The Asia-Pacific telecom and data cable market was valued at $9.84 billion in 2023, and it is expected to grow at a CAGR of 8.23% and reach $20.05 billion by 2032.
The exponential growth of the telecommunications industry, fueled by the rising demand for high-speed and reliable connectivity, highlights the essential need for advanced telecom and data cables.
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The strategic impact of starlink’s entry into India on Jio and Airtel’s market position

India’s digital transformation is entering a transformative phase with the impending arrival of satellite-based internet services. Elon Musk’s Starlink, a division of SpaceX, has forged strategic partnerships with telecom titans Reliance Jio and Bharti Airtel, marking a pivotal shift in India’s connectivity strategy. This collaboration aims to bridge the urban-rural digital divide while reshaping market dynamics in one of the world’s fastest-growing internet economies. Investors are closely monitoring Reliance Jio stock analysis and Airtel stock market news as these developments unfold.
From Rivals to Allies: A Strategic Pivot
Starlink’s journey into India initially faced resistance from Jio and Airtel, who dominate the country’s telecom sector. However, in a surprising reversal, both companies announced partnerships with Starlink in March 2025, signaling a shift from competition to cooperation. This alliance not only enhances Starlink’s regulatory prospects—pending approvals from the Department of Telecommunications and IN-SPACe—but also positions Jio and Airtel to leverage cutting-edge satellite technology without heavy R&D investments. Gwynne Shotwell, President of SpaceX, emphasized optimism about the collaboration, highlighting its potential to expand high-speed internet access nationwide.
LEO Satellites: A Technological Leap
Starlink’s innovation lies in its low Earth orbit (LEO) satellites, operating 200–2,000 km above Earth, a stark contrast to traditional geostationary satellites at 35,000 km. This proximity reduces latency, improves reliability, and enables coverage in remote regions lacking fiber or cellular infrastructure. However, maintaining a vast satellite constellation demands significant investment, and service quality can be affected by weather or physical obstructions. Telecom expert Sandeep Budki notes that LEO technology eliminates the need for ground infrastructure, making it ideal for India’s diverse terrain.
Bridging the Connectivity Chasm
The partnership’s primary promise lies in addressing India’s rural-urban digital gap. Over 70% of India’s population resides in villages where traditional broadband remains inconsistent or absent. Airtel plans to deploy Starlink in schools, healthcare centers, and remote communities, aligning with its rural-focused strategy. Jio, meanwhile, adopts a broader commercial approach, offering Starlink hardware online and in stores with installation support, targeting both households and enterprises. Beyond rural empowerment, sectors like agriculture, logistics, and aviation stand to gain. Starlink’s potential in-flight internet could revolutionize domestic air travel, mirroring global trends.
Competition and Market Dynamics
The Jio-Airtel rivalry extends to their Starlink strategies. While Airtel emphasizes social impact, Jio aims for widespread accessibility. This competition intensifies pressure on Vodafone Idea and BSNL to innovate or seek similar alliances. Meanwhile, global players like Amazon’s Kuiper and Eutelsat OneWeb are eyeing India’s satellite broadband market which is projected to grow at 36% annually, reaching $1.9 billion by 2030 (Deloitte). Despite Starlink’s premium pricing��expected at ₹5,000–7,000 monthly with hardware costs up to ₹38,000—its B2B focus could thrive in enterprise and SME sectors.
Challenges: Affordability, Regulation, and Security
While the partnership’s potential is vast, hurdles remain:
Cost Barriers:Starlink’s services are pricier than local broadband, limiting mass adoption. Analysts suggest subsidized models or government collaborations to enhance affordability.
Regulatory Hurdles:Spectrum allocation, data localization, and licensing require swift resolution to avoid delays.
Security Concerns:Starlink’s data collection practices and Musk’s geopolitical decisions, like restricting services in Ukraine, raise questions about reliability and privacy.
Investor Outlook and Future Trajectory
For investors, the alliance opens avenues to tap into underserved rural markets, boosting Jio and Airtel’s ARPU. However, Bernstein and Bank of America caution that Starlink’s high costs and limited satellite capacity may constrain its reach against established 5G and FWA (Fixed wireless access) networks. Success hinges on integrating Starlink into affordable plans and ensuring seamless last-mile connectivity.
Conclusion: A New Dawn for Digital Inclusivity
The Starlink-Jio-Airtel collaboration exemplifies cooperative competition, blending satellite innovation with telecom expertise to democratize internet access. While affordability and regulation pose challenges, strategic pricing and government support could catalyze India’s largest digital leap. As the nation strides toward a connected future, this partnership may set a global benchmark for bridging the digital divide through technological synergy.
Will satellite internet become India’s connectivity cornerstone? The answer lies in balancing innovation with inclusivity. For more information, visit https://www.indiratrade.com/
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Vodafone Idea Seeks Government Relief for AGR Dues Amid Financial Crisis
Highlights: Vodafone Idea struggles with ₹36,950 crore AGR and spectrum dues. Urgently needs ₹13,089 crore payment in coming weeks. Seeks conversion of outstanding dues into equity. Government stake may increase from 22.6% to 49%. Requests relief under the 2021 Telecom Relief Package. Vodafone Idea’s Financial Struggles Deepen India’s leading telecom company Vodafone Idea (Vi) is facing…
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Salary Structure Evaluation and Incentive Management Course |00201010232279
💰 Salary Structure Evaluation and Incentive Management Course |00201010232279🏆
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📊 Course Overview: Salary structures and incentives are crucial factors impacting employee satisfaction and performance. This course aims to equip participants with the knowledge and tools needed to design and manage effective salary and incentive systems.
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* ✅ Evaluation and Review: Monitoring the effectiveness of salary and incentive systems and implementing necessary improvements.
👥 Target Audience: HR managers, compensation and benefits specialists, department managers, and anyone involved in designing salary and incentive policies.
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What’s Next in Global Outsourcing? Trends Driving Business Growth
Introduction
Global outsourcing has become a fundamental strategy for businesses seeking efficiency, cost savings, and access to specialized talent. As industries evolve and technology advances, outsourcing is shifting beyond cost reduction to drive innovation, scalability, and strategic growth. Companies like Sphere Global Solutions are at the forefront, offering consulting services, business solutions, industry solutions, and IT solutions to help businesses navigate this changing landscape.
The Evolution of Global Outsourcing
Traditionally, outsourcing focused on labor cost reduction. However, modern outsourcing strategies integrate automation, artificial intelligence (AI), cloud computing, and data analytics to enhance operational efficiency and business agility. Companies now leverage outsourcing for digital transformation, innovation, and risk mitigation, making it a key driver of business expansion.
Key Trends in Global Outsourcing
1. Rise of Strategic Consulting Services
Businesses no longer outsource just for cost savings—they seek expert guidance to improve operations, enhance customer experience, and drive innovation. Sphere Global Solutions’ consulting services help businesses assess operational gaps, implement digital strategies, and optimize their workflows. Key consulting trends include:
Business process reengineering to streamline operations.
Digital transformation consulting to integrate AI and automation.
Risk management and compliance solutions to navigate regulatory landscapes.
2. Increased Focus on Business Solutions
Customized business solutions tailored to specific industries are gaining traction. Companies require outsourcing partners who offer scalable services that align with their long-term objectives. Key developments in business solutions outsourcing include:
End-to-end business process outsourcing (BPO) for enhanced efficiency.
Cloud-based business solutions to ensure flexibility and scalability.
Customer experience (CX) enhancement using AI-driven chatbots and analytics.
3. Industry-Specific Solutions for Greater Specialization
Industry-focused outsourcing solutions are transforming sectors like healthcare, finance, retail, and manufacturing. Businesses demand industry solutions that cater to their unique needs, ensuring compliance, innovation, and operational efficiency. Notable trends include:
Healthcare outsourcing for medical billing, AI-driven diagnostics, and telehealth.
Financial services outsourcing for fraud detection, compliance management, and digital banking.
Retail and e-commerce outsourcing for supply chain optimization and omnichannel customer support.
Manufacturing outsourcing for smart factory integration and robotics.
4. The Digital Revolution in IT Solutions
The IT outsourcing industry is experiencing rapid transformation with the rise of cloud computing, AI, and cybersecurity. Companies seek IT solutions that provide seamless digital operations and robust data security. Trends shaping IT outsourcing include:
Cloud and infrastructure outsourcing for cost-effective data storage and management.
AI-driven automation to improve software development and IT support.
Cybersecurity outsourcing to counter rising cyber threats and ensure data protection.
5. Remote Work and Global Talent Expansion
With remote work becoming the norm, businesses are expanding their talent pools beyond borders. Outsourcing partners now focus on providing remote staffing solutions, ensuring access to top talent worldwide while maintaining security and compliance.
6. Automation and AI-Powered Outsourcing
Automation and AI are revolutionizing outsourcing by reducing manual tasks and increasing accuracy. Companies that embrace AI-powered outsourcing experience enhanced efficiency in:
Customer support through AI chatbots.
HR and payroll automation.
Robotic Process Automation (RPA) for repetitive business tasks.
7. Sustainability and Ethical Outsourcing
With growing emphasis on sustainability and ethical business practices, companies now seek outsourcing partners committed to environmental, social, and governance (ESG) principles. Outsourcing providers are implementing:
Green IT solutions to reduce carbon footprints.
Fair labor practices to promote ethical working conditions.
Eco-friendly supply chain solutions for sustainable business operations.
The Future of Global Outsourcing: Opportunities for Businesses
As global outsourcing continues to evolve, businesses have an opportunity to enhance efficiency, drive innovation, and gain a competitive edge. Sphere Global Solutions empowers businesses through its expertise in consulting, business solutions, industry solutions, and IT solutions, ensuring they stay ahead of emerging trends.
Conclusion
The next phase of global outsourcing is centered on strategic partnerships, digital transformation, and specialized industry solutions. Companies that adapt to these trends will not only optimize costs but also enhance agility, customer experience, and business growth. As a trusted partner, Sphere Global Solutions is committed to delivering cutting-edge outsourcing services, helping businesses unlock their full potential in the evolving global market.
Contact Us Today.
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Cathelco R17Xlt009L1 Communication Module - Auto2mation
The Cathelco R17XLT009L1 Communication Module is a reliable and efficient solution for industrial and marine communication systems. Designed to support seamless data transmission, this module helps ensure smooth integration between control units and monitoring equipment. It plays a key role in enabling real-time communication across various automation systems, making it ideal for shipboard and offshore applications. With its compact design and robust performance, the Cathelco R17XLT009L1 offers dependable functionality in demanding environments. Trusted by industry professionals, it enhances system connectivity and supports consistent performance. Discover quality automation solutions at Auto2mation.
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New Spam Rules put on Hold in India: What It Means for Consumers and the Telecom Industry
Spam calls and messages have long been a persistent nuisance for mobile users, leading to privacy concerns, fraud risks, and overall frustration. In an effort to curb this menace, regulatory bodies have been working to enforce strict measures. However, recent developments indicate that new spam regulations may be put on hold as authorities observe improvements in telecom service providers' handling of spam.

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