#PlutoAI

[govindhtech]

Pluto AI: A New Internal AI Platform For Enterprise Growth

Pluto AI

Magyar Telekom, Deutsche Telekom's Hungarian business, launched Pluto AI, a cutting-edge internal AI platform, to capitalise on AI's revolutionary potential. This project is a key step towards the company's objective of incorporating AI into all business operations and empowering all employees to use AI's huge potential.

After realising that AI competence is no longer a luxury but a necessary for future success, Magyar Telekom faced comparable issues, such as staff with varying AI comprehension and a lack of readily available tools for testing and practical implementation. To address this, the company created a scalable system that could serve many use cases and adapt to changing AI demands, democratising AI knowledge and promoting innovation.

Pluto AI was founded to provide business teams with a simple prompting tool for safe and lawful generative AI deployment. Generative AI and its applications were taught to business teams. This strategy led to the company's adoption of generative AI, allowing the platform to quickly serve more use cases without the core platform staff having to comprehend every new application.

Pluto AI development

Google Cloud Consulting and Magyar Telekom's AI Team built Pluto AI. This relationship was essential to the platform's compliance with telecom sector security and compliance regulations and best practices.

Pluto AI's modular design lets teams swiftly integrate, change, and update AI models, tools, and architectural patterns. Its architecture allows the platform to serve many use cases and grow swiftly with Magyar Telekom's AI goal. Pluto AI includes Retrieval Augmented Generation (RAG), which combines LLMs with internal knowledge sources, including multimodal content, to provide grounded responses with evidence, API access to allow other parts of the organisation to integrate AI into their solutions, Large Language Models (LLMs) for natural language understanding and generation, and code generation and assistance to increase developer productivity.

The platform also lets users develop AI companions for specific business needs.

Pluto AI employs virtual machines and Compute Engine for scalability and reliability. It uses foundation models from the Model Garden on Vertex AI, including Anthropic's Claude 3.5 Sonnet and Google's Gemini, Imagen, and Veo. RAG procedures use Google Cloud ElasticSearch for knowledge bases. Other Google Cloud services like Cloud Logging, Pub/Sub, Storage, Firestore, and Looker help create production-ready apps.

The user interface and experience were prioritised during development. Pluto AI's user-friendly interface lets employees of any technical ability level use AI without a steep learning curve.

With hundreds of daily active users from various departments, the platform has high adoption rates. Its versatility and usability have earned the platform high praise from employees. Pluto AI has enabled knowledge management, software development, legal and compliance, and customer service chatbots.

Pluto AI's impact is quantified. The platform records tens of thousands of API requests and hundreds of thousands of unique users daily. A 15% decrease in coding errors and a 20% reduction in legal paper review time are expected.

Pluto AI vision and roadmap

Pluto AI is part of Magyar Telekom's long-term AI plan. Plans call for adding departments, business divisions, and markets to the platform. The company is also considering offering Pluto AI to other Deutsche Telekom markets.

A multilingual language selection, an enhanced UI for managing RAG solutions and tracking usage, and agent-based AI technologies for automating complex tasks are envisaged. Monitoring and optimising cloud resource utilisation and costs is another priority.

Pluto AI has made AI usable, approachable, and impactful at Magyar Telekom. Pluto AI sets a new standard for internal AI adoption by enabling experimentation and delivering business advantages.