#RetailStrategy

[karlkellyleadershipcoaching]

Is your leadership connecting with what younger retail workers actually want? The answer affects your entire business sustainability.  

Why younger employees leave retail jobs (And How to Keep Them) 

A Gallup study found that 73% of younger workers report leaving or planning to leave their jobs due to unsustainable expectations and lack of leadership support from the companies they work for. 

Unlike previous generations, today's retail workforce is not satisfied with "that is just how retail is."

They are looking for more from their employer and their life: 

Purpose beyond profit 

Mental health recognition and support 

Growth pathways that interest them 

Quality work-life balance and boundaries 

Leaders who really care 

Retail businesses successfully managing younger workers at the moment have transformed their leadership approach. They have moved from the "tough it out" retail culture to environments where wellbeing and performance work together.

[inferencelabs10]

Looking for the Best data analytics company in India? Inference Labs is your top choice, delivering cutting-edge solutions in the field of artificial intelligence.

[valianttimetravelcowboy]

Turning Customer Pain into Product Gold 💡📈

You don’t need 100 new features. You need to fix what’s actually frustrating your customers.

Think about it, those bad reviews, return reasons, “meh” survey scores? That’s where the real product roadmap lives. Not in your brainstorm room.

Here’s what smart brands are doing: ✅ Mining feedback from support chats, reviews, PDPs ✅ Using digital shelf + CPG analytics to spot recurring issues ✅ Mapping the real customer journey (not just what the whiteboard says) ✅ Fixing the problem, then pricing it right, marketing the fix, and building loyalty

Pain points aren’t setbacks. They’re signals. Solve them right, and you don’t just keep customers, you convert them into fans.

✨ Want to see how brands turn complaints into conversions? Check out how we do it at 42Signals → https://shorturl.at/qgQiQ

[icogzai]

How iCogz is Changing the Game for Retail Businesses (And Why It Matters)

Running a retail business in 2025 is not what it used to be.

Customer expectations are higher, supply chains are more complex, and you can’t afford to make decisions based on “gut feeling” anymore. That’s where a Retail Business Intelligence Platform like iCogz comes in. It’s not just another tech tool — it’s like having a superpowered assistant who turns data into decisions.

💡 What Does iCogz Actually Do?

iCogz helps unify all your business data — sales, inventory, marketing, HR, and more — into a centralized dashboard. You get real-time insights, trends, and performance metrics that help you act fast and smart.

It’s especially useful for:

🧾 Inventory optimization

📈 Sales forecasting

🤝 Customer engagement tracking

💼 Workforce efficiency

🧠 Executive-level decision making

Why Should Small & Medium Retailers Care?

Because you don’t need a giant tech team to get powerful data insights anymore.

With iCogz, you:

Save hours of manual data crunching ⏱️

Reduce costly human errors ❌

Make proactive, not reactive, business decisions ✅

Get insights that are visual, easy-to-digest, and relevant 📊

And the best part? It grows with your business — so whether you run one store or 50, iCogz scales with you.

❓FAQ Time:

Q: Do I need to be tech-savvy to use iCogz? 🅰️ Nope. It’s designed with a user-friendly interface. Think clean dashboards, helpful support, and plug-and-play integrations.

Q: Is it affordable for small businesses? 🅰️ Yes. iCogz offers scalable pricing so even single-location retailers can benefit from BI-level insights without breaking the bank.

Q: What kind of data can iCogz track? 🅰️ Almost everything that matters — sales data, foot traffic, staff performance, marketing ROIs, and more.

👀 Final Thoughts:

If you're a retailer in 2025 and you’re not using a data intelligence tool like iCogz, you're leaving opportunities (and money) on the table. It’s time to work smarter, not just harder.

🔗 Explore more at iCogz.com

[priceintelguru]

Stay ahead of the competition with real-time pricing strategies. Discover how dynamic pricing helps brands optimize profit margins, respond to market fluctuations, and enhance customer value. Learn key techniques and tools in this comprehensive guide by PriceIntelGuru.

[brandmarketinghub]

Why Footwear Brands in India Must Prioritize Digital Marketing Now

The footwear market in India is evolving fast — and if your brand isn’t showing up online, you’re falling behind. Whether you sell sneakers, formal shoes, or fashion-forward footwear, your customers are already searching, scrolling, and shopping digitally.

This is why digital marketing for footwear brands in India has become critical.

✅ Want your shoes to rank when someone Googles “best sneakers under 2000”? ✅ Want shoppers to discover your collection through Instagram reels or Google Ads? ✅ Want your brand name to pop up when someone searches “shoe store near me”?

It all comes down to the right digital strategy — built for footwear, optimized for visibility, and focused on ROI.

If you're in this space, this guide is a must-read: 👉 Digital Marketing for Footwear Brands in India – Boost Sales & Online Visibility

Time to take a step ahead in online marketing that fits your brand.

[linesandesigns]

🚀 Transform Your Retail Space with Innovative Mall Kiosk Designs!

Elevate your brand's presence with our custom-designed mall kiosks that blend functionality with visual appeal. Our expert team crafts bespoke kiosks tailored to your business needs, ensuring maximum foot traffic and high revenue potential.

Whether you're launching a new product or seeking to enhance customer experience, our versatile and customizable kiosks are the perfect solution.

🔗 Learn more: https://linesanddesigns.ae/mall-kiosks-designs/

[hollister-usa]

POST 11: HOLLISTER - PLACE (DISTRIBUTION)

The brand uses a smart distribution strategy that blends convenience with a premium feel.

Hollister uses selective distribution, selling through its own retail stores and website, as well as through select department stores, keeping control over the brand experience.

Their stores have a distinct, immersive atmosphere that enhances customer experience and strengthens the brand image.

Hollister’s omnichannel strategy integrates physical stores with digital channels, offering services like “buy online, pick up in store” (BOPIS) which improves convenience and customer satisfaction.

The brand partners with reliable logistics companies to ensure efficient supply chain management, keeping shelves stocked and orders delivered quickly.

Hollister avoids intensive distribution to maintain exclusivity, positioning itself as more than just a commodity.

By combining retail strategy and digital integration, Hollister reaches its customers effectively while preserving its lifestyle brand identity.

📚 References

Kotler, P., Armstrong, G., & Opresnik, M. O. (2022). Principles of Marketing (18th ed.). Pearson. Abercrombie & Fitch Co. (2023). Annual Report 2023. Retrieved from https://investor.abercrombie.com

[enterprisewired]

Lowe’s Leans on Home Professionals to Maintain Full-Year Forecast Amid Slow DIY Demand

Source: cnbc.com

Lowe’s reaffirmed its full-year financial forecast on Wednesday, signaling confidence in its business strategy despite ongoing challenges in the housing and home improvement markets. The retail giant narrowly missed Wall Street’s revenue expectations for its fiscal first quarter but surpassed earnings projections, prompting a nearly 3% rise in premarket trading. CEO Marvin Ellison attributed the company’s resilience to continued investments in store upgrades, technology, and customer service, which he said were helping Lowe’s navigate “near-term uncertainty and housing market headwinds.”

High interest rates and reduced home sales activity have weakened consumer enthusiasm for large-scale renovations, particularly among do-it-yourself (DIY) shoppers. However, Lowe’s earning expects to reverse this sales slump over the course of the year. The company’s full-year guidance anticipates total sales between $83.5 billion and $84.5 billion, with comparable sales forecast to be flat to up 1% year over year, and earnings per share ranging from $12.15 to $12.40.

Home Professionals Help Balance Softer DIY Demand

In the fiscal first quarter ending May 2, Lowe’s earning reported net income of $1.64 billion, or $2.92 per share, down from $1.76 billion, or $3.06 per share, a year ago. Revenue came in at $20.93 billion, just under the expected $20.94 billion, according to analyst estimates from LSEG. The company also noted a 1.7% decline in comparable sales year over year.

Unfavorable weather conditions partly contributed to the drop in foot traffic and DIY-related purchases, but the company saw growth in digital sales and spending from home professionals. These commercial clients, who typically undertake larger and more frequent projects, have become a critical segment for Lowe’s amid lagging consumer activity.

This strategic shift mirrors moves made by competitor Home Depot, which also reaffirmed its full-year outlook earlier this week and reported a decline in comparable sales. However, Home Depot received a substantial boost from its recent acquisition of SRS Distribution, a supplier to professional contractors in roofing, landscaping, and pools.

Strategic Acquisitions to Strengthen the Pro Customer Base

To further enhance its appeal among professional builders and property managers, Lowe’s announced in April its planned acquisition of Artisan Design Group in a $1.3 billion deal. The company provides design services and installs flooring, cabinets, and countertops for residential developers and commercial property managers a move that is expected to deepen Lowe’s relationships with its growing pro customer base.

The emphasis on professional clientele is a calculated move by both Lowe’s and Home Depot to mitigate the volatility of consumer spending and weather broader economic uncertainty. While DIY enthusiasm has cooled due to inflation and high borrowing costs, professional clients continue to spend on development and renovation projects, offering a more stable source of revenue.

By bolstering its offerings and services to home professionals, Lowe’s earning is positioning itself to outlast the slowdown in the DIY sector and rebound in the latter half of the year, aligning with its full-year forecast and long-term growth goals.

Visit Enterprise Wired for the Most Recent Information.

[rlcglobalforum1]

How Brands Are Navigating the US Tariffs 

Tariffs, price hikes, and operational overhauls. Welcome to the new retail battleground. 

Global retail is bracing for impact as President Trump’s tariff regime—targeting an estimated $18 billion in imports—send shockwaves from Paris to Portland. Luxury, fashion, automotive, pharma, and even furniture brands are scrambling to adapt to a new era of tariff turbulence.

For some, it’s about survival. Hermès raised U.S. prices on all product lines starting May 1 to offset new 10% duties. Gucci and Saint Laurent’s parent, Kering, is following suit. French furniture house Roche Bobois and aerospace supplier Airbus are tacking on surcharges. The message is clear: tariffs have a cost—and consumers will be paying it.

But price hikes are only one part of the playbook. Manufacturing shifts are accelerating. Hyundai will move Tucson SUV production from Mexico to Alabama. Groupe SEB—behind brands like Tefal and Rowenta—is relocating output from China to Vietnam. And pharmaceutical powerhouse Sanofi, which earns 50% of its revenue in the U.S. but produces only 25% of its inventory there, is exploring ways to expand domestic capacity.

LVMH is also rethinking its U.S. manufacturing strategy. Already operating seven production facilities stateside (including Louis Vuitton and Tiffany & Co.), the group may expand further. Chairman Bernard Arnault has called for diplomatic solutions—but is preparing for the worst.

Meanwhile, the end of the $800 exemption on low-value imports means even affordable products—like cosmetics, fast fashion and everyday essentials—now face tariffs and paperwork. Delays, cost increases, and frustrated customers could become the new normal. And while giants like Shein and Temu might absorb the blow, smaller brands are under greater strain. 

As Simon Evenett, Professor of Geopolitics & Strategy at the IMD Business School stated at the 2025 RLC Global Forum in Riyadh (and further unpacked in this analysis of polarized trade strategies): “The old business model of seamless low-cost global sourcing is cracking. And the companies that fail to adapt will lose not only market share but also relevance.”

Survival of the fittest? Definitely. The winners will be those who adapt fast, localize production, and turn compliance into a competitive advantage. 

Explore how global brands are adapting to tariffs.

[karlkellyleadershipcoaching]

Are you a Retail Leader? Is Transformation Fatigue Holding Your Business Back? 

In today's retail landscape, you're juggling everything from supply chain challenges to digital integration, changing consumer behaviors to talent retention, all while trying to deliver consistent growth and innovation. 

The constant pressure to transform can lead to decision fatigue where even the most resilient retail leaders find themselves: 

Second-guessing strategic decisions 

Struggling to prioritise among competing initiatives 

Feeling isolated with nowhere to process complex challenges 

Losing the clarity that once drove your vision forward 

As a leadership coach with 35 years in retail, I specialise in supporting retail executives, I've witnessed how important and transformative it is to create a dedicated space for reflection and strategic thinking. I have helped people rediscover their leadership clarity and rebuilt their resilience to move forward. 

Imagine if you had: 

A confidential sounding board who understands retail's unique pressures 

Structured space to separate signal from noise in your transformation agenda 

Actionable strategies to lead with renewed energy and purpose 

Support in breaking the cycle of reactivity that burns out both you and your teams 

The retail leaders who flourish through transformation aren't necessarily the ones with all the answers; they are the ones who have built the right support systems around them. 

If you are ready to move from transformation fatigue to focused momentum, let's connect. DM me for a conversation about how leadership coaching specifically designed for retail business leaders might be the solution for your success.

[panashifzco]

Tackling Challenges and Embracing Innovation: Dynamic Pricing Kiosks in Retail & Hospitality for middle east and Africa

As digital transformation continues to reshape customer-facing industries, dynamic pricing kiosks are fast becoming a game-changer in sectors like retail, hospitality and food service. These smart kiosks don't just automate the sales process—they offer real-time pricing adjustments, inventory sync and personalized customer interactions.

However, like any evolving technology, they come with their own set of challenges. From integration issues to customer skepticism, businesses must anticipate and manage these hurdles to unlock their full value.

Let’s explore how dynamic pricing kiosks are creating impact, what issues they commonly face and the solutions paving the way forward.

Key Features and Advantages of Dynamic Pricing Kiosks 🕒 Real-Time Price Adjustments One of the most powerful aspects of dynamic pricing kiosks is their ability to automatically update prices based on inventory levels, time of day, demand fluctuations and promotions. Backed by AI algorithms and real-time data, this ensures your pricing is always optimized for both profitability and customer demand.

💡 Enhanced Customer Experience These kiosks enhance the customer journey by:

Displaying clear and accurate pricing

Offering product availability in real-time

Providing a frictionless, self-directed buying experience.

Customers feel more empowered when they have control and transparency—two things these kiosks deliver effortlessly.

💼 Operational Efficiency and Cost Savings Businesses benefit from:

Eliminating manual pricing errors

Reducing the time spent on updates across multiple locations

Saving on labor costs by automating repetitive tasks

The result? A leaner, more responsive pricing strategy with fewer human touchpoints.

Common Challenges Faced by Dynamic Pricing Kiosks ⚠️ System Downtime and Technical Failures Hardware malfunctions, server outages or software bugs can bring kiosks offline, leading to long queues or lost revenue—especially during peak hours.

🤨 Customer Pushback on Dynamic Pricing When pricing varies throughout the day, customers may perceive it as unfair or confusing, especially if the rationale behind the price shift isn’t communicated clearly.

🔄 Integration with Legacy Systems Many businesses still run on older point-of-sale or ERP systems that don’t naturally integrate with modern kiosks, making data synchronization a challenge.

👥 Inadequate Staff Training Without proper training, frontline staff may struggle to troubleshoot kiosk issues or explain dynamic pricing policies, resulting in poor customer experiences.

Solutions to Overcome Common Dynamic Pricing Kiosk Problems 🛠️ Implement Regular Maintenance and Software Updates A well-planned preventive maintenance routine and scheduled software patches are critical to minimizing downtime and maximizing reliability.

🧠 Enhance Customer Education Clear digital messaging on kiosks and in-store signage can explain the benefits of dynamic pricing—such as discounts during off-peak hours—reducing frustration and building trust.

🔌 Seamless Integration Strategies Work with vendors that offer plug-and-play integrations or custom APIs. Prioritize solutions that align with your current IT infrastructure and support cloud-based synchronization.

📚 Training Programs for Staff Invest in comprehensive onboarding and refresher training to equip employees with the knowledge to assist customers, perform basic troubleshooting and reinforce kiosk value.

Trends Shaping the Future of Dynamic Pricing Kiosks 🤖 AI and Machine Learning Integration As AI becomes more advanced, kiosks are evolving from static machines into intelligent agents that predict, learn and adjust pricing based on behavioral data.

📊 Increased Use of Predictive Analytics Businesses are leveraging predictive tools to forecast demand, manage stock levels, and automate promotions—taking dynamic pricing to the next level.

🌱 Emphasis on Eco-Friendly Designs Newer kiosks are being developed with energy-efficient components, recyclable materials and digital receipts, aligning with growing sustainability goals.

Conclusion Dynamic pricing kiosks are more than just digital ordering machines — they're intelligent business tools that combine real-time decision-making, customer convenience and operational efficiency.

Yes, there are challenges, but with the right technology partners, training and strategic planning, these kiosks can deliver incredible ROI while future-proofing your business.

🚀 Is your business ready to embrace dynamic pricing? Let’s discuss how to make the transition smarter and smoother. Drop your thoughts or questions below!

[valianttimetravelcowboy]

Heard about the 2025 US tariffs?

They’re already reshaping sourcing, pricing, and margins for ecommerce brands.

Here’s what’s changing and why market intelligence matters more than ever:

👉 https://bit.ly/3TkVgWG

[sekeltech]

25 Customer Retention Strategies for Retail Businesses

In today’s highly competitive market, businesses must do more than just attract new customers — they need to retain them. Customer retention is the key to long-term success, ensuring that existing customers continue to engage with and purchase from a brand. A well-planned customer retention strategy not only increases revenue but also builds stronger relationships, enhances brand loyalty, and reduces marketing costs.

Customer retention refers to a company’s ability to keep its existing customers coming back for repeat purchases instead of switching to competitors. It reflects customer satisfaction, brand trust, and the overall quality of products and services. Businesses that implement strong customer retention strategies focus on personalized experiences, seamless customer service, and ongoing engagement to foster long-term relationships.

Customer retention is the backbone of long-term success in the retail industry. While acquiring new customers is important, keeping existing customers engaged, satisfied, and loyal is far more cost-effective and profitable. A well-executed customer retention strategy not only increases revenue but also enhances brand trust, customer lifetime value, and repeat business.

Want to enhance customer engagement, boost repeat purchases, and drive long-term growth? Partner with Sekel Tech today to discover how our smart automation, real-time sales attribution, and AI-powered engagement tools can transform your customer journey.

[dartpvtltd]

Want to crack the code to selling luxury in India? Strategy #2 is here: Local Team-Up. Explore how local collaborations are reshaping the market. Hit play!

[hollister-usa]

POST 9: HOLLISTER - SERVICES

Here’s what Hollister offers beyond the product:

Customer service both in-store and online is designed to be friendly and helpful, reinforcing the brand’s relationship marketing efforts. Staff are trained to create a welcoming environment, which enhances customer satisfaction.

Hollister’s website offers convenience through easy navigation, online chat support, and hassle-free return policies, all part of an effective service strategy that boosts customer loyalty.

The brand also provides after-sales services like free shipping on qualifying orders and membership perks that encourage repeat business.

Seasonal promotional services, such as discounts and loyalty rewards, keep customers engaged and help maintain Hollister’s brand community.

Hollister’s integration of omnichannel retailing — combining online and physical store experiences — makes shopping seamless, which is a huge competitive advantage.

📚 References

Kotler, P., Armstrong, G., & Opresnik, M. O. (2022). Principles of Marketing (18th ed.). Pearson. Smith, J. (2021). The impact of service quality on brand loyalty in retail. Journal of Consumer Research, 34(2), 78-85