#he was mad because we cancelled all deliveries today due to the storm and the roads being shitty | Explore Tumblr Posts and Blogs

kagemane · 6 years

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I had a customer pull the ol’ “I’m going to cancel my order and shop elsewhere!” line on me today and since I’ve been in customer service for so long, it doesn’t work on me, so I told them “if that’s what you’d like to do, I can refund your money” and they immediately retracted their statement and became flustered because I didn’t give them the response they wanted and oh boy was that slightly pleasing tbh

#.txt #personal #retail #retail life #customers are the worst #he was mad because we cancelled all deliveries today due to the storm and the roads being shitty #plus theres still travel bans and advisories #so they shouldnt be out anyway #and this guy is just an entitled asshole #whos used to getting his way #and it made me really happy to throw him through a loop #i was about to offer to return his delivery fee too #but he went off more so i didnt #like youre not more important than anyone else my dude #then he asked to speak to the manager and i got to do the i am the manager thing #and that was fun

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