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#the overlap between these two categories will be a source of much conversation on the internet
winepresswrath · 6 months
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Darla/Angelus is also great because the show has a competing designated OTP and they exist to serve as contrast and hateful competition to THE ship. they are soulless monsters even by the standards of soulless monsters, they literally make the other soulless monsters go "yikes... your relationship seems not good maybe." but they love each other so fucking much. the writers can't help it. they are constantly trying to find their way back to each other. the way she hits him over a head with a shovel and leaves him to an angry mob while he tries to say he doesn't mind dying if it's with her AND the way they coo about it to each other afterwards. the way she takes him back against her better judgement because she missed him so so much but then kicks him out again later because he still can't be who she needs him to be. that's just how they say i love you.
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drdemonprince · 3 months
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Since autistic traits are human traits (as in "all of these are found to a greater or lesser degree in different people"), I've rolled around in my head whether some of the "black and white thinking", "systematizing", "rigidity" overlaps with our frequent interest in patterns, our OCD traits, routines, etc.
That is, I wonder if some of that is the "normal" human trait of pattern-seeking/pattern-matching, but expressing either more intensely or (as I kind of think) with less of a *filter* (perhaps a filter for relevance?) than most people get.
So some of us can sometimes make some true and interesting and even groundbreaking connections between things, but not all the patterns or connections we see are relevant or accurate.
Like the "attention to detail" thing where it often means we can't filter out the irrelevant details, we'll perceive details and connections that might not actually be connected. Which could also predispose us to cults, conspiracy theories, etc.
I also think about that stuff as possibly contributing to some of my old phobias and some of my trauma/BPD traits - "I have been hurt before in situations that looked a lot like this, therefore I need to be vigilant and protect myself (even if the actual circumstances of this situation are very different, e.g. I'm now with someone who *isn't* hurting me, or my health isn't *actually* in danger)"
Anyway. Just some thoughts. I think it all ties together into our tendency toward anxiety, our nearly universal histories of trauma, etc. so it's never just one thing.
Yep, there is no objective metric of what is OCD, what is Autism, what is BPD, etc -- and between all of those categories and just being a human.
On the whole, Autistic people tend to skew toward being highly detail oriented, and that detail-oriented style of processing is highly overwhelming and effortful -- it takes more energy than focusing on the "forest," and the ways that we systematize and streamline the knowledge we have of the "trees" can be prone to error, overcorrection, bias, etc just as much as being a big picture thinker can be prone to missing a lot of stimuli. They miss stimuli because that is the point of their processing style -- to be more effecient. And we see all kinds of things that make people assume we are crazy or oversensitive because, well, that's how a more detail-oriented processing style works by definition -- you pick up things that other's don't.
That doesn't mean we are objective. We also miss lots of cues in one direction because we are so intently focused on processing everything that's in another. I am terrible at recognizing people in public because i just can't look at faces for the most part when i'm in a crowd. i cant often tell how people are feeling. yet i can pick up on a subtle conversational tension between two people sometimes that no one else even saw. i dont know exactly what makes that happen, but it is also the same mechanism that makes me create elaborate evidence for why a person MUST be mad at me when they aren't at all.
so yeah, needless to say i relate to how you think about this! the processing style we are talking about is inherently pretty paradoxical in nature. always noticing. always missing things. always reading too much into the wrong things, always reading too little into the right ones, a superpower, a burden, a completely neutral source of random error that sometimes hits and sometimes misses, a paranoia, an oblivoiusness, all in one
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Early Greek prose inquiry (historia) and mythical tradition-II
The Early Greek Prose-writing Tradition: Bridging the Myth-History Divide
Gaston Javier Basile
Dans Dialogues d'histoire ancienne 2019/2 (45/2), pages 81 à 112 
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“II- The emergence of prose-inquiry in early Greek culture
The study of early Greek prose is hampered by the sparse and fragmentary evidence on these authors and their work. With the exception of Herodotus’ grand narrative – which tends to be placed in a category of its own within this prose-writing [8]–, our knowledge of these early texts is largely hypothetical. [9] Our understanding of the so-called logographers, the collective name generally used to name these early Ionian Prose writers, rests mainly on the references which later Greek authors make to these early ‘historians’ and geographers. [10] These texts were first collected and published as testimonies and fragments of the early Greek historians by eighteenth and nineteenth century scholars; and later augmented by Jacoby’s monumental edition (Die Fragmente der griechischen Historiker). [11]
The first difficulty in dealing with this body of literature is the ambiguous and overlapping terminologies (histores, logographoi, mythographers, polymaths, prose writers, genealogists, etc.) used to designate these early writers, spanning the classical sources, through the Alexandrian and post-Alexandrian authors to the present. Were these writers perceived as a single, somewhat coherent intellectual group in antiquity? Or is it more sensible to take them individually, differentiating between them in terms of genre, style, subject matter or purpose? It is hard to settle the matter categorically. Whether we accept that these writers belonged to a somewhat cohesive intellectual group, the main distinctive mark of their work seems to be the medium through which these writers communicated their inquiries (that is, the conversational or colloquial style of prose) and not the subject matter of their works. Indeed, classical scholars have categorized these various authors as logographers in so far as they have been the first to use ‘prose’ (logos) instead of ‘verse’ (epos) for their narratives and the first to have narrated logoi (tales). [12] One other common feature – which is reiterated by the ancient authorities and confirmed by the verbatim citations they transmit – appears to have been the generalized use of the Ionian dialect.
However, as for the content of the works they are reported to have written, there does not seem to be any unifying criterion. Indeed, although very little remains, the early Greek prose writing tradition seems to have been extremely prolific. The logographers were compilers of mythographical, genealogical, ethnographic, historical and geographical material arising from their first-hand examination of oral and written traditions, above all from the region of Anatolia. The titles of some of their works also suggest that they wrote local chronicles possibly based on the events recorded in the annals of particular cities, though there is still much debate about the existence of such annals, as well as the access and use made of these public records and the way in which they were put into narrative form. Judging by the record of authors and the titles of their works, they were variously-assorted. To mention but a few: Hecataeus’ Genealogies dealing with mythology as well as his two books describing the Earth (Perambulation), as an appended comment to a map (Circuit of Earth); Charon of Lampsacus’ two books on Persian history (Persica); the city chronicles attributed to writers like Hellanicus of Lesbos or, finally, Herodotus’ exceptional ethnographical and historical work with a special focus on the Greco-Persian conflict. These texts conform to our definition of historia. Again, much of what can be gathered about the style and content of these fragmentary works is grounded on inferences from the only major work that has survived in early Ionic prose, Herodotus’ Histories. The miscellaneous nature of Herodotus’ logoi, which blend into the narrative ethnographical or geographical data, oral traditions and novellae alongside with more strictly ‘historical’ materials, may well have been a generalized feature of some of these early prose inquiries. [13]
A further difficulty in dealing with this body of fragmentary prose literature consists in determining the kind of circulation these texts had at the time they were composed. This brings up the thorny question of the genesis of these texts – which is well illustrated by the debate over the composition of Herodotus’ logoi (if we avow that Herodotus should be counted among the logographoi or, as some claim, that he is to be regarded as the epigone of the Ionian prose-writing tradition [14]. It also impinges on the question of the interface between orality and script culture in the Ionian intellectual milieu. [15] It is still unclear how these texts were composed, and the role played by the knowledge and skill in writing in the process of obtaining, collecting and recording the information. Also, how these texts circulated is far from settled (whether they were mostly an object of private use in the form of books for scholarly purposes, or they had a more massive oral diffusion in the context of celebrations, feasts, sanctuaries, campaigns, Pan-Hellenic gatherings, private houses, etc.). The discussion also touches on the relationship between written text and performance in early Greece (whether in the form of lecture, recitation or oral retelling). [16]
Logographers variously relished in local traditions, popular tales, ethnographical accounts, geographical inquiries, mythological rationalizations, genealogies, etc. In other words, this body of literature is intrinsically miscellaneous and non-systematic. Whatever the final textual output, we could say that, taken as a whole, the logographers focused closely on ‘particulars’, collecting material through ὄψις and ἀκοή (by in situ observation, by report or by examination of written sources) and incorporating some kind of critical evaluation of this data. They also appear to have included some incipient validation procedures of their accounts. Finally, the results of their inquiries were rendered in a new discursive form, literary prose – which later authors tended to describe as plain, unadorned and imitative of the spoken language used by the people. It can be safely assumed that these expository texts were largely narrative or descriptive in nature. These features conform to our definition of historia.
Whatever the specific subject matter of these early texts, they can all be said to have produced some kind of prose inquiry (historia) which departed from, but also engaged with and was often critical of, the mythical tradition. Indeed, far from steering clear of myth, the gods and archaic legends, these early Greek prose writings often actively engaged with this tradition. In what follows, I will outline some of the ways in which these early prose texts – ranging from Pherecydes of Syros (reportedly the first to have communicated his ideas in prose) [17] to Herodotus of Halicarnassus (possibly the ne plus ultra of this tradition) have re-elaborated, criticized or rejected the mythical, with a special focus on a number of methodological and discursive features of their works.”
Source: https://www.cairn.info/revue-dialogues-d-histoire-ancienne-2019-2-page-81.htm
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g-perla · 3 years
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The ACOTAR Series is a Romantic/Gothic Horror Stage and Only Nesta Got the Memo
Not even SJM knows what’s going on.
Ok, this is going to seem off the rails but bear with me.
So I'm a big fan of Wuthering Heights by Emily Brontë (top 5 books and all that jazz) and I was thinking about it because it deals with themes of the Other and the supernatural, Nature as Character, the overlap of the animalistic and human, blurring of established binaries...fun, Romantic shit like that. Interestingly, this overlaps with how SJM illustrates her world and characters a lot of the time, hence why I was considering it while working on my Nesta project. I’ve mentioned before that Nesta really gives me Byronic heroine vibes and that’s a character construct of precisely this literary tradition.
I started thinking about Heathcliff and Cathy and how they're ridiculously extra and just feel the most intense emotions towards each other but also towards literally everything (nothing half-assed ever, this is a Romantic novel after all). I then remembered how so many people ship them, but like in earnest, in a totally aspirational way. It's not a #cursed ship to them at all. It's...romantic to them not Romantic. I even read often that people quote it at their weddings, specifically the infamous "two souls" quote.
Then I had an epiphany. I was like "wait, what if SJM is one of those people?? What if she has the energy of a Cathy/Heathcliff earnest shipper and that's why all her ships are messy??" Because if that is the case, my friends, oh boy oh boy would it explain so much. I will post some sections from Wuthering Heights:
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Doesn’t the acotar series seem like a 1/50 dilution of that energy?? And that is barely a taste of all the spiciness this book has to offer. To illustrate further: SJM gave us the F/eysand suicide pact and the near-death battlefield Nessian scene. One is certainly more outlandish than the other, but both are the result of intense emotions. To that Emily Brontë raises the following: Heathcliff asking the sexton to dig up Cathy’s grave to see what’s up because her ghost has been haunting him since he personally dug up her grave 18 years prior and she has been haunting him ever since. He later demands to be buried in the same exact grave when he dies so they can decompose together. They both married other people though which only adds to the mess. (I am not lying to you the Romantic tradition really gave us these gems lmao. As an aside, Mary Shelley was also a writer of the Romantic tradition and she confessed her love to husband Percy Bysshe Shelley on her mother’s grave. Her mother was liberal feminist icon Mary Wollstonecraft by the way which only makes this even more amazing. Additionally, biographers believe that the Shelleys also had sex there. Talk about Romantic 😉.)
Then I had ANOTHER thought! (Dangerous)
If we read the series from the point of view of just another YA high fantasy things might get a bit boring because the world-building is honestly lazy and the magic system is pretty soft, which isn’t a pre-requisite in high fantasy (The Lord of the Rings has a soft magic system) but it's not the norm and it doesn't pay off in this series. Not to mention that the plot is pretty lackluster and derivative. To add to that the romantic and sexual relationships are questionable in their healthiness and consequently are the source of much argument in the fandom. 
But, dear reader, if we think about the ACOTAR series as being a sort of thematic and ideological 21st century YA homage to the Romantic tradition of the 19th century (within which Gothic Horror also lives), things get REALLY, REALLY SPICY.
No longer do we just have a romance fantasy with messy, hyper-emotional, animalistic characters who constantly partake in morally grey situations rife with dubious dynamics. No longer does plot really matter. No longer do we require quasi-scientific descriptions of the world and the magical system. No! All that matters now are the characters and the mood. Now we have potential! Add a lot of Nature ambiance: expanses of dark woods, great mountains, the unknowable and sublime energy of the ocean, a violent rainstorm/hurricane/tsunami, an impending snowstorm whose intensity reflects the growing emotional intensity of the characters as the story goes along (I’m looking at you impending snowstorm in acofas that curiously matches the growing complexity of Nesta’s emotional state). Blur the lines between any imaginable category: life and death, human and animal, known and unknown, Self and Other, beautiful and monstrous, good and evil, masculine and feminine, the list goes on. Most importantly make your readers uncomfortable by frustrating their desires to sort things into easy binary categories and don’t apologise for making them question their assumptions about the world, morality, gender, and any other kind of previously constructed Order. 
Basically write the story with Dionysus-in-a-Greek-tragedy energy and bring to us mere mortals artful Chaos.
Once that is done we can have a literal Romantic/Gothic Horror story.  The Acotar series could have been this unapologetically, with the added element of being told through the eyes of the "Cathy" character instead of through the lens of a third person getting second-hand accounts about what went on. This whole series is honestly enough of a chaotic mess of Byronic-like heroes and heroines and cursed familial relationships that it could have been that. That alone is peak entertainment. The problem, however, and the main reason why I can’t really say that this series truly delivered this wackiness is that SJM committed the act of not fully committing to the bit (very un-Romantic of her, I know). Now, I am not saying that SJM actually intended this. I’m just saying it really could have accidentally been this genius with some tweaks. Unfortunately, she made the crucial mistake of trying to justify too much, trying to make things too neat, too tidy, too sensical (in other words: the reason we really can’t have nice things). 
I could end this here, lamenting the potential of what SJM had set-up for us were it not for one element, one gift:
Nesta 
OHOHOHO DO THINGS GET GOOD HERE SO BUCKLE UP
Most of the characters refuse to fully commit to the bit in their desire to satisfy modern sensibilities, by which I of course mean they want ridiculous things like political power, to conquer lands, to be a Girl Boss, to get married, have kids, celebrate holidays, converse about mundane things, be relatable, etc. You know, pretty pedestrian stuff that only requires a bit of genetic luck, a sprinkle of energy, and the right circumstances within the world of Acotar. I would like to reiterate the beginning of this paragraph: most of the characters. 
Let’s say you’re stubborn and you decide to still read the series through the lens of the Romantic/Gothic tradition, what happens then? 
The most hilarious thing (for the Nesta stans that is. The antis would probably hate this)
Nesta, based on what we know about her through Feyre and the limited amount of other scenes, is the only character who really takes the performance seriously. She's the only one that SJM hasn't managed to confine through justification. Nesta just shows up and simply refuses to make sense (her POWER what a queen 👑). She is endlessly fascinating because she just exists in her world on her terms, established categories be damned, and in this manner she frustrates not only the sensibilities of the characters in the stories but those of the reader as well. This double duty is, I suggest, the result of the other characters not fully inhabiting the nebulous world of Romantic characters and thus being a little too plausible and understandable even if they are not justifiable. 
Ok, you may say, but I relate so much to Nesta. I do understand her. I don’t justify all of her actions, but I understand where she is coming from. (You’re not alone, friend. I like to think these things too. Alas, we are but plebs).
To that I reply; Nesta does things, certainly, and we can spend hours trying to explain through extrapolation, educated guesses, and personal experience why she did those things, but the fact is we really don't know why. We are never explicitly told. Our insight into who she is and her motivations comes predominantly from the understanding of her youngest sister and from our own interpretation of the actions she takes. I must make clear that our own interpretations are rooted in pre-established assumptions about what is sensical and orderly in our own world and in our own lives. We cannot interpret with the tools available to us that which may be, by definition, unfathomable. It is simply paradoxical. Nesta, as we currently know her, is a construct derived from a limited number of scenes and our interpretations and projections of these scenes. Even the scenes where we get third person narration don’t explicitly tell us her motivations and her logic. For all we know there really is no comprehensible reason for her actions and that is endlessly amusing to me in how utterly Romantic it is. Acosf may and likely will change this of course, but as it stands, Nesta is a whole Romantic character. Her divisiveness in fandom and in the narrative could be due in part to her refusal to fit the discrete categories available in her world and ours. 
Isn’t that wonderful?
To illustrate this a bit more I will share some details SJM gives us about her/ elements she sets up that fit in with the characteristics of the Romantic tradition (these are not exhaustive by any means):
The absolute pettiness (and extra-ness) of being so angry at her father’s inaction that she is willing to starve to death to see if he does something.
How in Acowae she is described as shifting between emotions as if she were changing clothes and feeling everything too strongly (probably to the point of destruction)
She is constantly being compared to animals, even when she is still human. Granted, SJM compares everyone to animals, but that strengthens the blurring of lines between usually discrete categories. It is still most powerful when used as a comparison when she is human because it dehumanises Nesta.
Often, SJM describes her characters as forces. Forces of nature, for example. Acofas is full of details like this in relation to Nesta. There is a storm brewing leading up to the solstice party and it is in full swing when she arrives at the townhouse. The language used there suggests that Nesta herself may be the storm (against the onslaught of Nesta). It really adds to the Maleficent energy tbh.
She is often associated with death post her transformation
She is Other even to Others. She was Made like Elain, Feyre, and Amren in a sense, but the process of her specific transformation differentiates her greatly from the others. As it is, she doesn’t fit in anywhere
Her intense attachment to her femininity and its expression are at odds with the ideas and assumptions about the performance of womanhood and a woman’s role in her world and even in ours. She is unapologetically feminine in her physical presentation, but her character, her thoughts, and possibly even desires transgress the unwritten rules of acceptable femininity (unfortunately there still are abject expressions of femininity in our ‘”progressive” mileux
She displays in many of her actions a disrespect towards authority and to the status quo. This is particularly notable when her intensely polarised sense of right and wrong is aggravated.
Her self-destructiveness. This is referred to most strongly in Acofas, but I would say she was remarkably blasé about self-preservation in Acowar as well
She is described as intelligent, cunning, ruthless, attractive, and prone to debilitating extremes of emotionality. All of these are characteristics of Byronic heroes, a subtype of the Romantic hero
Here are a bunch of quotes that touch on many of the elements that I have discussed above:
“I looked at my sister, really looked at her, at this woman who couldn’t stomach the sycophants who now surrounded her, who had never spent a day in the forest but had gone into wolf territory...Who had shrouded the loss of our Mother, then our downfall, because the anger had been a lifeline, the cruelty a release. But she had cared--beneath it she had cared, and perhaps loved more fiercely than I could comprehend, more deeply and loyally.” 
--Acotar, emphasis mine, note the strong emotions. This is a recurring element for Nesta.
“Cassian’s face went almost feral. A wolf who had been circling a doe...Only to find a mountain cat wearing its hide instead.” 
--Acomaf, animal comparison
“Nesta is different from most people,” I explained. “She comes across as rigid and vicious, but I think it’s a wall. A shield--like the ones Rhys has in his mind.” “Against what?” “Feeling. I think Nesta feels everything--sees too much; sees and feels it all. And she burns with it. Keeping that wall up helps from being overwhelmed, from caring too greatly.”
--Acomaf, emphasis mine
“I knew that she was different [...] Nesta was different [...] as if the Cauldron in making her...had been forced to give more than it wanted. As if Nesta had fought after she went under, and had decided that if she was to be dragged into hell, she was taking the Cauldron with her.”
--Acomaf, Nesta had her own plans for the Cauldron what a queen
“Something great and terrible.”
--Acowar, referring to her eyes. Oooh, spooky Nesta 👻
“The day she was changed, she...I felt something different with her [...] like looking at a house cat and suddenly finding a panther standing there instead.”
--Acowar, a two in one here: difference + animal comparison. Boy does SJM really go heavy when establishing Nesta as Other.
“‘Not in flesh, not in the thing that prowls beneath our skin and bones...’ Amren’s remarkable eyes narrowed. ‘But...I see the kernel, girl.’ Amren nodded, more to herself than anyone. ‘You did not fit--the mold that they shoved you into. The path you were born upon and forced to walk. You tried, and yet you did not, could not fit. And then the path changed.’ A little nod. ‘I know--what it is to be that way. I remember it, long ago as it was.’
‘I don’t know what you’re talking about.’“
--Acowar, show don’t tell gets thrown out the window here, but it is useful for the present purposes
“What if I tell you that the rock and darkness and sea beyond whispered to me, Lord of Bloodshed? How they shuddered in fear, on that island across the sea. How they trembled when she emerged. She took something--something precious. She ripped it out with her teeth. What did you wake that day in Hybern, Prince of Bastards?
What came out was not what went in [...] How lovely she is, new as a fawn and yet ancient as the sea. How she calls to you. A queen as my sister once was. Terrible and proud; beautiful as a winter’s sunrise.”
--Acowar, who knew rocks, darkness, and the sea were such gossips, but look how many connections to nature! To be compared to the sea, a significant example of the sublime, is peak Romanticism. If any of you have read Moby Dick, think about what the ocean and the white whale might have represented there and how that might relate to Nesta.
“I think the power is death--death made flesh.”
--Acowar, Feyre referring to the possible nature of Nesta’s power. Alluding to her powers possibly being related to death is quite significant because that is something most of us cannot comprehend, nor can most of the characters. For Nesta, a “reborn” but very much living character to have death associated with her is a strong blurring of the lines. The case of her being labelled a witch is similarly significant as it solidifies the elements of the supernatural while simultaneously comparing her to pretty much the only exclusively female-coded monster in western pop culture. I will touch more on this when I do my study of Nesta through the framework of Barbara Creed’s Monstrous Feminine.
“I am not like the others.”
--Acowar, we love a self-aware queen.
“Nesta took in his broken body, the pain in Cassian’s eyes, and angled her head.
The movement was not human.
Not fae.
Purely animal.
Purely predator.”
--Acowar
There are a lot more details and quotes that support this interpretation, but I didn’t write them all down in my archived notes. This post is obscenely long, however, so even though there is more to be said, I’ll leave it for another day. If you made it this far you really are an MVP and probably love Nesta to a concerning degree like me. Please rest your eyes if you’re actually reading this 😂
I’d love to read about any other takes and thoughts that might have come to your minds after reading this monstrosity,
G
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pomrania · 5 years
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Speech overlap in conversation between close male friends
((So this is the final paper I did for my Gender and Language course, looking at an All Work No Play clip with the conversation between Sam and Liam. Posting it here now, because why not. Word count: 1913 words.))
Introduction
Too many things are incorrectly ascribed to gender. So many relevant variables, from power to intimacy to social status, are all folded into “gender” like it's the real reason for any finding, even without gender stereotypes interfering with what researchers believe they see. I felt that what we were given as features of female conversation, particularly between friends, was not due to gender, rather openness between the parties involved. In our society, unfortunately, emotional intimacy between men is often stigmatized, leading to some avoiding it for fear of repercussions; there is also pressure on them to constantly posture their masculinity and heterosexuality.
  If one looked specifically at close male friends, would their conversational features be the same as those of female friends who aren't afraid to be open with each other?
  I selected speech overlap as a focus, because it encompasses a wide variety of purposes, from supportive back-channelling to violative interruption. I chose a pair of friends whose interactions were already on publicly-available video, whose work and relationship I was familiar with, who were conversationally proficient, and who didn't subscribe to toxic masculinity.
Methods
  Liam O'Brien and Sam Riegel, the participants for this paper, are colleagues and close friends. They are both white cis men in their 40s, reasonably well off, and established voice actors noted for their involvement in Critical Role.
 I chose for analysis a clip from the beginning of “All Work No Play: Sword Fighting”, the first video in an online series that follows Sam Riegal and Liam O'Brien as they chat about whatever comes to mind, engage in various activities, and discuss “the fun [they] done”. This clip begins with them talking about their earlier podcast and how this show began, and goes to such varied places as the identity of a particular Schwarzenegger movie, children's birthday parties, geocaching, and finally introduces the sword fighting they had done. The conversation took place in a studio, with both participants sitting across from each other at a round table. They had beverage available throughout, presumably alcoholic.
 The total duration of the analyzed clip was 11:42. Except for one hard cut done as a joke, and one sound effect added, the video has unbroken unedited audio, of an unscripted conversation between friends. The visuals switched between camera sources, but only the auditory aspects are under consideration here.
I transcribed the clip, and noted any overlaps. I classified the overlaps according to five categories:
"simple" overlap, where the second speaker began before the first speaker was entirely finished, but after the meaning was clear
successful interruption, where the second speaker took a turn from the first speaker before that one was done
failed interruption, where the second speaker tried, unsuccessfully,
back-channelling, or supportive listening
"additional", which covers both "interruptions" to add information with no intent of seizing the turn, and instances where both parties are talking at once with nobody yielding; the former corresponds to Coates' (1988) Type V
I came up with those classifications myself, in absence of prior widespread definitions. With the exception of "additional", I noted who initiated each overlap.
Results
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Failed interruptions are, by far, the least common type, with only five instances out of a total of 111 overlaps. Back-channelling was the most common type of overlap, primarily due to Liam's contributions. “Additional” had the second-highest frequency, possibly due to its use by me as a “catch-all” category.
  As shown in the table, Sam and Liam have similar total numbers of overlaps, but they differ when broken down by category. Simple overlaps and failed interruptions occur in roughly equal number between participants; there are faint trends, but not to a significant enough degree to justify declaring, as those might be pure randomness.
  Liam has a drastically higher amount of verbal back-channelling, while Sam had substantially more successful interruptions.
  Of interest is the fact that Liam has roughly the same amount of failed and successful interruptions, which shall be discussed further later on.
  Some other results aren't apparent from the table, being qualitative rather than quantitative. While many topics occurred as a result of natural conversational drift, some were brought up intentionally; and in all four instances, this was done by Sam. None of the overlaps or interruptions was received negatively by either person; this accords with both Hunt (2005) and Coates (1988). The division and location of back-channelling will also be discussed later.
Conclusion/discussion
 Although “knowledge of being observed and recorded” can change people's speech behaviours, I have reason to believe that such was not the case here, making this video a valid representation of their casual conversations. The participants are professional voice actors, who have also had their weekly D&D games filmed and broadcast for the past four years. Having watched almost all of said D&D game broadcasts, which often run for four hours per session unscripted, I can confidently say that their verbal behaviour, in the examined video, does not appear to differ from that which I have previously seen, at least when they are not acting in-character.
Asymmetry in conversation, even across multiple features, is not unusual, and greater or lesser use of one feature is not necessarily linked to usage of a different feature (Freed et al., 1996). However, I only have the one pair to work from. There might or might not be a general correlation between frequency of back-channelling and simple overlap and failed and successful interruptions; I have no data to tell me one way or the other.
 The conversation in question is very obviously cooperative and not competitive. Aside from the usual purpose of social bonding, and that All Work No Play is designed as an “excuse” for these two to hang out, this conversation was also explicitly filmed for fans of a show that both Liam and Sam appear on, so that they can see them interact.
 “Interruptions” can be violative, an attempt to steal a turn, or they can be from enthusiasm. Prior knowledge of Sam's behaviour, along with Liam's reaction or lack thereof, leads me to believe that his “interruptions” are the latter kind. Sam has an outgoing and “active” nature, he always needs to be doing something; and I am like that too.
 Liam has roughly equal (low) numbers of failed and successful interruptions, and Sam has a much higher number of successful interruptions than Liam. For an interruption to be successful, it requires two things: an attempt, and acquiescence on behalf of the other party. These pieces of information tell a story about the relative natures and dynamics of the participants. Sam feels a greater urgency to speak than Liam does, and Liam is happy to play along with it. I would expect this pattern to continue whenever active extroverts and more passive introverts are friends and have a conversation together, although I have no data to back that up, only intuition; this could be the subject of a future study.
 Even though Liam had the highest rate of back-channelling, Sam still did a decent number. Back-channelling, by definition, is supportive and displays involvement in the conversation. However, a high amount of back-channelling alone does not denote a friendly conversation. Hunt (2005) recorded a group of three friends who had a similar rate of back-channelling to this study, but only if laughter and sound effects were included as such, whereas I did not count them.
 Something interesting concerns instances of narration by each person, and how the other responded to it. Sam's longest stretch of narration, describing a birthday party he attended recently, was frequently interspersed with Liam's back-channelling. Liam has comparatively long uninterrupted stretches of speech, where he describes geocaching, or how birthdays change as children age. This cannot be explained simply as Sam being less supportive than Liam, when viewed in context. Liam's narratives are intended to convey information, while Sam's described an experience of his. Sam also left much more room for responses in his narrative. This difference in how they narrated might or might not be responsible for the difference in amount of back-channelling.
 Not much can be definitively said from this about the overall nature of gender and conversation, although it provides evidence for features between two particular people. Some of the relevant apparent features of female friend conversation are simultaneous speech due to high involvement, high rates of back-channelling, and cooperative conversation-building. All of those were found here.
 There is evidence to support that gender matters less than specific variables, when it comes to speech outside of public contexts. As follows, two studies examined pairs, controlling for conversational needs and other factors.
 Freed et al. (1996) looked at pairs of same-sex friends, and usage of “you know” and various types of questions. They found that “you know” was used in the same ways, at the same frequency, regardless of gender, and its variation depended upon discourse needs, what type of talk there was. Question frequency did not vary by gender, although particular types of questions were used somewhat more often by the male or female pairs. They concluded that most of the observed gender differences, in natural environments, came from how gender affects what discourse requirements one is exposed to, and therefore how one would speak.
 Kollock et al. (1985) looked at same-sex and opposite-sex intimate couples who live together, and found that for most features, dominance was more important than gender. Much of those results are outside the scope of this study, but it provides additional evidence that “gender” is often a confounding variable. One interesting tidbit is that in their study, less than half of the interruption attempts were successful, a start contrast to my findings, where the vast majority were successful. There are however some substantial differences in situation between their and my research, such as the nature of the participants' relationships (couples vs friends), and their research methods invoked potential conflict between members of a pair.
  There are five great limitations in this study. First, although there have been attempts to create a system for classifying types of overlaps (Roger et al., 1988), nothing has of yet been commonly accepted. Therefore, one cannot easily compare results between studies, including my own, at least not in a statistically valid manner. Second, I only looked at a segment of one conversation, between one pair; I don't have as much data as I would like. Third, there is little-to-nothing available with which I can compare my results. My results may be generally applicable to all male friends of similar closeness, or they may be unique to Liam and Sam, I have no empirical evidence to direct me one way or another, only vaguely similar studies, and gut instinct. Aside from that, I only know two studies that examined conversational features between female friends, both of which I cited here; they are separated by a continent and two decades, and look at vastly different participants, so their actual comparative value is limited. Fourth, my classification system was flawed, specifically with the “additional” type; I should have noted an added comment or question along with its attribution, and kept the unattributed type for instances where it's unclear whose “turn” it might be. Fifth, I failed to account for transition-relevant places specifically.
  Despite those, the overall findings of my research are valid, even if they could be better.
  In conclusion: while I may not have conclusively proven my hypothesis, I have provided evidence that supports it, and taken a much-needed look at an understudied field.
References
Coates, J., Cameron, D., & Coates, J. (1988). Gossip revisited: Language in all-female groups. Women in Their Speech Communities: New Perspectives on Language & Sex, 94–121.
Critical Role. (2018, September 30). All Work No Play: Sword Fighting. Retrieved March 18, 2019, from https://www.youtube.com/watch?v=CD1CXWE7KwM
Freed, A. F., & Greenwood, A. (1996). Women, Men, and Type of Talk: What Makes the Difference? Language in Society, 25(1), 1-26.
Hunt, S. (2005). Some (more) features of conversation amongst women friends. Southern African Linguistics & Applied Language Studies, 23(4), 445–458.
Kollock, P., Blumstein, P., & Schwartz, P. (1985). Sex and power in interaction: conversational privileges and duties. American Sociological Review, 50, 34–46.
Roger, D., Bull, P., & Smith, S. (1988). The Development of a Comprehensive System for Classifying Interruptions. Journal of Language & Social Psychology, 7(1), 27–34.
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heyadam-blog2 · 4 years
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Is influencer marketing for every brand?
First of all, what is influencer marketing?
For the last few years, social media has become an integral part of people’s everyday lives. As more users were joining portals like Instagram, Facebook, Youtube or Snapchat, looking for lifestyle inspirations, many of them became content creators themselves, sharing their own impressions, ideas, and experiences by uploading photos, videos and stories for others to follow. This is the point where influencer marketing was born and quickly drew the attention of marketers who saw an opportunity to reach their potential costumers via particular influencers whose image fit the character of the brand or specific product much better than traditional channels. In result the average monthly search for “influencer marketing” in Google rises constantly:
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Graphic 1. https://trends.google.com/trends/explore?date=today%205-y&q=%2Fm%2F026bgmq
However one question still remains: does influencer marketing really work for brands? The general answer is simple: yes, it most certainly does. Statistics speak for themselves.
According to Influencer Marketing Hub studies 84% of marketers evaluate their cooperation with influencers as „effective“. Nielsen’s report finds out that marketing campaigns which engage influencers generate $6.5 of return for every $1 invested.
[source: https://www.whitepress.pl/baza-wiedzy/590/czy-influencer-marketing-sie-oplaca]. In accordance with Mediakix 65% of brands’ influencer marketing budgets increased in 2019, while only 2% decreased. 17% of companies spend over half of their whole marketing budget on influencers. 89% of marketers say that ROI (return from investment) from influencer marketing is the same or better than traditional channels. The whole influencer marketing global spend is estimated to reach 5 – 10 billion $ market in 2020. [source: https://www.bigcommerce.com/blog/influencer-marketing-statistics/#10-most-important-influencer-marketing-statistics-for-2019]
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Graphic 2. https://mediakix.com/blog/influencer-marketing-industry-ad-spend-chart/
Does it mean that influencer marketing is a silver bullet strategy? Unfortunately life is never that easy and the fact that your brand simply invests in influencer marketing campaign doesn’t necessarily imply that your product will start to sells itself.
Therefore – is influencer marketing for your brand? To find the answer for this question you definitely should ask yourself few others first.
Know what you want, know what to expect
Influencer marketing is only a tool. If you want to succeed, you have to know how to use it right. Performance of your action depends on many factors such as magnitude of your brand, specific objective of the campaign, characteristics of the product, to whom you want to sell it, how to match your product with particular influencer and their image. Dealing with these topics will help you create an adequate strategy, estimate the budget needed and eventually verify results of the campaign to answer the key question: “is influencer marketing for my brand?”
How big is your brand? Depending on actual magnitude of your company, it’s presence, recognition and impact range on social media channels will vary, probably the same as your budget. However it doesn’t mean it’s a game only for the big ones. Large brands often compete against each other, trying to outspend the rivals – that consumes a lot of resources. Being small may be advantageous as long as you introduce something new, therefore fresh, interesting and exciting for SM users. What is important here, is the fact that you should create right concept and impression around your brand, and find right influencers matching your niche. As you probably can’t afford extensive campaign, try to cooperate with micro influencers, who will often be satisfied with barter exchange for their work.  
What is the main objective of your campaign? Before embarking on a campaign, it’s crucial to be clear of your goals. In general, KPIs (target key performance indicators) for brands include two categories:
Brand awareness: metrics associated with increasing audience awareness of your product, such as content responses - likes, comments, mentions. The most common objective for influencer marketing campaigns is establishing awareness around the brand and to reach new audiences. As mentioned before, it should be the right tactic for small, new brands.
Direct response: metrics associated with particular actions, such as clicks, conversions and finally sales of your product. However you should avoid using too many CTAs (calls-to-action) buttons in a single post — this may cause confusion among users and can negatively affect performance.
What actually is your product? This may sound obvious, but you really need to have a good product to sell. A product that consumers will genuinely need, want or love is a basis of your campaign. It’s no use having whatever number of influencers giving ‘rave reviews’ if the real customers are disappointed. If you don’t have a product that people would be satisfied with, influencer (or any other) marketing is probably not for your brand.Even if your product is great, you have to distinguish it among the others. It won’t be possible if you are not the only one who sells it. There are many businesses that just resell other brand’s products. If this is your case, you need to give consumers very good reason to buy product from you instead of elsewhere.You have to remember that social media, especially Instagram that is the major platform for influencers, impose hyper-realistic aesthetic forms where visual aspect of advertised products play the key role. Attractive design of your product is an important quality. According to Patrick Barwise and Sean Meehan from the Harvard Business Review: “social media makes it more urgent than ever that companies get the basics right, developing and reliably delivering on a compelling brand promise.” [source: https://www.apptamin.com/blog/influencer-marketing-considerations/]
Who is a target group of your campaign? Does your product have wide appeal? Who do you sell your product to? Is it an individual consumer or another company, institution or even a state? This might seem odd, but if your brand produces very niche, technical products like spaceship components for example (bought by NASA), successful execution of influencer marketing campaign for your brand will most probably be very difficult. Even if your potential client is individual before you get into influencer marketing, you should first determine whether your product will interest enough people. Products that are addressed to wide spectrum of consumers tend to perform best with influencer marketing. Shampoo > technical ski equipment.
Are there influencers whose audience matches your target market?Influencer marketing is about engagement. Yes, you definitely should engage only the influencers who have a close match to your perfect target audience. Semi-close matches usually don’t work good unless influencer has a lot of well-engaged followers. There should be a flawless overlap between your target audience and that of your influencer’s. For example, if you sell an innovative backpack aimed specifically at women, a generic travel gear blogger will be nowhere near as effective as a travel gear AND women orientated niche. Likewise, a girl blogger writing for girls who is not interested in travel gear will have only a small impact.
You’ll never try, you’ll never know
To sum up: Is influencer marketing for every brand? Theoretically, YES. However, as it was elaborated before: the success of your campaign depends on many factors managing which can be difficult, expensive and not always effective. Often it may turn out that the best solution would be hiring someone who is willing to do that for you.
There are few companies, which can help you create right campaign for your brand or your products considering characteristic of brand’s conditions and provide influencers corresponding with your niche. One of them is Indahash – one of the major, and most widely recognized platform that organize cooperation between brands and influencers. It also provides support at every stage, from budgeting and assistance in choosing creators to analysis of the final reports. Indahash is:
„END-TO-END INFLUENCER MARKETING SOLUTION
We have a very rigorous process in place before and after creators are approved on the indaHash platform, so you can be sure you are reaching real people. With over 900 000 creators from 83 markets registered in the indaHash app, we can run any multi-country, scalable campaign you may need.
TRUSTED BY GLOBAL BRANDS
Our technology platform is used by the world's largest brands and has been put to the test to guaranteee the highest quality and value is delivered. You too can benefit from our platform just as these global brands do on a daily basis.”
The best way to know if influencer marketing is for you is to try!
Sources:
1.     https://trends.google.com/trends/explore?date=today%205-y&q=%2Fm%2F026bgmq
2.     https://www.whitepress.pl/baza-wiedzy/590/czy-influencer-marketing-sie-oplaca
3.     https://www.bigcommerce.com/blog/influencer-marketing-statistics/#10-most-important-influencer-marketing-statistics-for-2019
4.     https://mediakix.com/blog/influencer-marketing-industry-ad-spend-chart/
5.     https://www.apptamin.com/blog/influencer-marketing-considerations/
6.     https://www.whitepress.pl/baza-wiedzy/442/jak-kreowac-marke-w-blogosferze
7.     https://www.whitepress.pl/baza-wiedzy/550/influencer-marketing-dla-malych-firm-–-podstawowa-wiedza-w-pigulce
8.     https://www.jcsocialmedia.com/how-to-not-waste-money-on-influencer-marketing/
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hell0-there-lady · 6 years
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How many times per year does a gun go off in an American school?
We should know. But we don't.
This spring the U.S. Education Department reported that in the 2015-2016 school year, "nearly 240 schools ... reported at least 1 incident involving a school-related shooting." The number is far higher than most other estimates.
But NPR reached out to every one of those schools repeatedly over the course of three months and found that more than two-thirds of these reported incidents never happened. Child Trends, a nonpartisan nonprofit research organization, assisted NPR in analyzing data from the government's Civil Rights Data Collection.
We were able to confirm just 11 reported incidents, either directly with schools or through media reports.
In 161 cases, schools or districts attested that no incident took place or couldn't confirm one. In at least four cases, we found, something did happen, but it didn't meet the government's parameters for a shooting. About a quarter of schools didn't respond to our inquiries.
"When we're talking about such an important and rare event, [this] amount of data error could be very meaningful," says Deborah Temkin, a researcher and program director at Child Trends.
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The Education Department, asked for comment on our reporting, noted that it relies on school districts to provide accurate information in the survey responses and says it will update some of these data later this fall. But, officials added, the department has no plans to republish the existing publication.
This confusion comes at a time when the need for clear data on school violence has never been more pressing. Students around the country are heading back to school this month under a cloud of fear stemming from the most recent mass shootings in Parkland, Fla., and Santa Fe, Texas.
At least 53 new school safety laws were passed in states in 2018. Districts are spending millions of dollars to "harden" schools with new security measures and equipment. A blue-ribbon federal school safety commission led by Education Secretary Betsy DeVos is holding public events around the country, including one in Alabama Tuesday. Children are spending class time on active-shooter drills and their parents are buying bulletproof backpacks.
Our reporting highlights just how difficult it can be to track school-related shootings and how researchers, educators and policymakers are hindered by a lack of data on gun violence.
"I think someone pushed the wrong button"
The Civil Rights Data Collection for 2018 required every public school — more than 96,000 — to answer questions on a wide range of issues.
It asked what sounded like a simple question:
In the 2015-2016 school year, "Has there been at least one incident at your school that involved a shooting (regardless of whether anyone was hurt)?"
The answer — "nearly 240 schools (0.2 percent of all schools)" — was published this spring.
The government's definition included any discharge of a weapon at school-sponsored events or on school buses. Even so, that would be a rate of shootings, and a level of violence, much higher than anyone else had ever found.
For comparison, the Everytown for Gun Safety database, citing media reports, listed just 29 shootings at K-12 schools between mid-August 2015 and June 2016. There is little overlap between this list and the government's, with only seven schools appearing on both.
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A separate investigation by the ACLU of Southern California also was able to confirm fewer than a dozen of the incidents in the government's report, while 59 percent were confirmed errors.
The Civil Rights Data Collection dates to 1968. The Education Department's Office for Civil Rights administers the survey every two years. Every public school is required by law to complete it. These findings often drive public conversations.
For example, the CRDC was the source of recent reports that black students were suspended from school at rates much higher than whites — information that inspired changes in discipline policy across the country.
The survey has dozens of items, ranging from how many middle schoolers passed algebra I to how many students with disabilities were restrained or secluded. It can be completed by filling out an online form or uploading data.
One item, about "Firearm Use," was required for the first time for all schools in the most recent data collection.
Most of the school leaders NPR reached had little idea of how shootings got recorded for their schools.
For example, the CRDC reports 26 shootings within the Ventura Unified School District in Southern California.
"I think someone pushed the wrong button," said Jeff Davis, an assistant superintendent there. The outgoing superintendent, Joe Richards, "has been here for almost 30 years and he doesn't remember any shooting," Davis added. "We are in this weird vortex of what's on this screen and what reality is."
"We got wind of it and nipped it in the bud"
In other cases, something may have happened, but not the firearm discharge the survey asked about.
The biggest discrepancy in sheer numbers was the 37 incidents listed in the CRDC for the Cleveland Metropolitan School District. Roseann Canfora, the district's chief communications officer, told us that, in fact, 37 schools reported "possession of a knife or a firearm," which is the previous question on the form.
The number 37, then, was apparently entered on the wrong line.
Similarly, the CRDC lists four shootings among the 16 schools of the Santa Monica-Malibu Unified School District in California. Gail Pinsker, spokeswoman for the district, says that "going back 20-plus years," no one can remember any incident involving a firearm. Their best guess, she says, is that there was some kind of mistake in coding, where an incident involving something like a pair of scissors (California Education Code 48915[c][2]), for example, got inflated into one involving a firearm (48915[c][1]).
Ray Poole, the chief of legal services for the Nassau County School District in Florida, told us that at one school where a shooting was reported, Callahan Middle School, on Nov. 21, 2015, a Saturday, a student took a picture of himself at home holding a gun and posted it to social media. "We got wind of it and nipped it in the bud." No shooting.
The CRDC shows seven shootings in DeKalb County, Ga. Police reports provided to us by that district give a sense of more of the many, many ways the data collection may have gone wrong.
At Redan Middle School, there is a report of a toy cap gun fired on a school bus — not a shooting.
The CRDC shows a shooting at Stone Mountain Middle School, but a police report shows an incident at Stone Mountain High School instead.
And district officials provided a police report showing that there was a shooting after a McNair High School football game — in August 2016, after the time period covered in the survey.
Unacceptable burden
The Education Department's Office for Civil Rights received complaints about the wording and administration of this survey even before it went out.
A June 2014 research reportcommissioned to improve the CRDC as a whole noted that in previous data collections, districts had experienced "unacceptable levels of reporting burden." They complained that the CRDC asks them to report information that is similar to what states already collect, but in a different format, or at a level of specificity that they don't currently track.
Also at issue, the internal report says, was a "lack of clarity in the definitions of key terms." When it came to "Offenses," the group of questions including firearm use, districts "indicated dissatisfaction with the categories provided, specifically that the CRDC categories did not align with the categories used in state reporting, other federal reporting, and/or their own district databases."
As an example of this lack of alignment, the federal Gun-Free Schools Act requires schools in states that receive federal funds to expel students who bring a gun to school and requires districts in those states to report the circumstances of such expulsions to the state — regardless of whether a gun goes off.
The state of Florida asks schools to report "weapons possession," excluding pocketknives. California asks schools to report suspensions and expulsions resulting from "possession, sale, furnishing of a firearm" or "imitation firearm."
And so on.
There's also potential for confusion within the CRDC itself. While this particular item refers clearly to "a shooting," the previous item asks about a long list of incidents, some involving "a firearm or explosive device" and others involving "a weapon."
Temkin at Child Trends, who has long studied bullying and school climate, says this wording "could cause confusion."
"Best practices in data collection are not to include double-barreled items," she says, such as asking about a "firearm or explosive device" in the same question. An explosive device could be something like a pipe bomb or even a firecracker.
NPR submitted a Freedom of Information Act request to learn more about problems with the data collection, and we received emails that schools and districts sent as they grappled with this kind of confusion. For example, the Omro school district in Wisconsin wanted to know whether a consensual paintball-gun fight involving several students should be considered an "attack with a weapon" or a "possession of a firearm."
Another reason the shooting data may show these kinds of problems, Temkin adds, is that the item is so new. "Because this was the first year this was asked of all schools, they may not have been as prepared to respond to this item."
And there's another factor at work as well: the law of really, really big numbers. Temkin notes that "240 schools is less than half of 1 percent," of the schools in the survey. "It's in the margin of error."
Liz Hill, an Education Department spokeswoman, told NPR that "at least five districts have submitted requests to OCR to amend the school-related shootings data that they submitted for the 2015-16 CRDC." The plan is to issue what is called "errata" to update the data, but the original document will not be republished, Hill said.
Hill made the point that any "misreporting" is the schools' responsibility, not the department's: "As always, data reported by recipients is self-reported and self-certified."
After we contacted the Santa Monica-Malibu Unified district about the four reported shootings, the district emailed the Office for Civil Rights to try to correct the information. No shootings happened, officials said.
The Office for Civil Rights responded on July 25:
"The CRDC accepts correction requests for up to one year from the moment the submission period opens. For the 2015-16 collection, the corrections period closed on June 30, 2018, and for this reason your data correction request cannot be accepted. However, a data note will be included on the data file to ensure users are aware of the errors you are reporting."
**********************************************
source with citations and links:
https://www.npr.org/sections/ed/2018/08/27/640323347/the-school-shootings-that-werent
I am presenting this without comment. take the author and her words at face value and do not attribute them to me.
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Discourse of Sunday, 19 September 2021
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I think, and didn't support your effort to say that a B. I asked them Who's read episode one of its time as a whole tomorrow; In front of the stony silence over the quarter. If you have a basically strong delivery. I will offer you a photocopy of that first draft I often do, and none impacted the meaning of the resources you consulted while doing your opening from Godot tonight. Got it. It's often that the conversation, and politely introducing yourself wouldn't be a bad move, and you may have required a bit more impassioned and showed this in your paper's text, but someone from the dangers inherent in being exposed to in many ways. Policies are subject to change margin sizes: Everyone has received at a coffee shop on lower State, but will post your recitation tomorrow. I think, too. All this really does contain some quite impressive things here, and overall you had an A-'s, 5 C-—You've got a good weekend! —And thank you for working so hard. Even just having page numbers in your notes are posted here. Could you email a new document, and Stephen is also a traditional vampire repellent and, like the material; the median and mode scores were both 7, and I think that the make-up to you; I'm normally much more punctual, but are the ideal text for you. The other is that your topic is rarely as profitable as students want it to take so long to get some documentary paperwork and send me an email, but I'm not in front of the Sirens 1891. Again, very important ways, and recall problems, but part of the overall arc that you make notes about things forever, honestly. PEGEEN contemptuously. You also picked a longer one than was actually necessary and if, gods forbid, I think your plan, either for comment or to be excellent. You picked an important passage and gave an excellent job! Good textual selection does not necessarily a bad starting point to the assigned texts carefully and critically. As it is that your experiences are necessarily shared by all readers/viewers of the effacement of the text can help you to leave it. Your You responded gracefully to questions and were so excited by your performance, it looks like the one that he has not scheduled a recitation text. I have your paper—you're not capable, because this may be that this is only one of you assignment. Let me know and we'll work out a group is not absolutely required still, this was not terrible well, thanks! Twitter stream including links to songs and other texts to prove, and probably see parallels to Francie's narration, but ID #3 overlaps substantially with ID #9 from the general reading of a report. Not feeling well. Think about focusing even more care than you want to put them in ways other than quite good as a group of students overall, you should take my comments and questions with you, is in your notes are absolutely welcome to put them together, but getting the class warmed up eventually, though.
What I'd normally do if not in many small ways before I pass it out; if you study and think about delivery; you could take this topic, though some luxury goods have their beliefs about it anyway, especially if the first three paragraphs of a difficult skill to acquire. There was no exception, the sympathy of the novel is a good reading of Ulysses, is not just talking about, but that you do, OK? More administrative issues? And then give an impassioned and wonderful delivery. Ulysses and their relationship, but I'm sending this. I'll provisionally see you next week! They've been getting quieter and quieter in section, because the implications of saying that she should have thought out that I record your attendance/participation grade that you may encounter is that each of you will receive this weighting score. Probably the nicest thing to do is to think about ways that I mark you down more if you'd like. I think you've done many things very well be quite different. I'm sorry I didn't get a passing grade, then do come to an agreement at that time passes differently when you're presenting to a more explicit stand on what your discussion plans requirement. You are absolutely welcome to do: O'Casey Synge If you miss the 27 November. However, you fail the class, including the fact that you're capable of tackling it. A-paper turned in on time. Thank you! To look at the beginning of the poem. Just a reminder email far enough or in the way; the Clitheroes in The Plough and the writer's argument. Go over recitation requirements handout. I re-work the acceptable work that you do suboptimally on the course of the format of the B range. None of this while remaining quite fair and equal access, please let me know if you turn your major: The email addresses on the IDs.
Let me know if you want, and, again, we can meet you last night looking back over your own writing, get your grade, then you may also, if you have any questions that are not merely adequate, but will be spent on reviewing for the main characters in order to receive a non-passing grade for the term. Additionally, you will need to define each of two categories. Not, you really punch through to even more successful. It's often that the formula above is actually quite widespread. Murphy's Law, of Francie's early beating 6 p. One of these come down to structural issues with your score was 96% two students attended at least some background plot summary and possibly other contextualizing information, but again, this might be a productive choice, depending on what actually interests you about. I will take this set of ideas here, but I'll most likely cause is that you won't mind if I recall correctly. One is that you made to the professor is behind a bit over 91. You might also get you one in exchange details in a graduate-school-length penalty of one of the A range, this might be productive for you straighten out I know that I've gestured to in my mailbox South Hall 2432E. Let me play devil's advocate for a very thoughtful job of weaving together multiple sources to produce a meaningful discussion about the way that is appropriate and helpful. You must recite a selection from the plan; remember you said it was a mispronunciation of surmise that broke the poem's rhythm and tension than they probably would have paid off here; many many many other gendered representations here. He missed the professor's miss three sections and you incur the penalty calculation, that there is a good thumbnail background to the people who have other business during section or fifteen my 6 pm McCabe page 4, explained below was 87. IV. You were clearly a bit of lingering. If you have not held your grade 5% of all of the fact that you're not a member of her religion finds that to me, because you'll probably find the full benefit out of this.
Your writing is quite engaging though I think that there are also potentially productive move, which starts on page 12 of the scene come through a merciless editing process, but unless the group is, I think, and I realize that these are often sophisticated and elegantly worded research paper will anticipate and head off potential major objections to its own rhythm and showed this in the West of Ireland as a study aid for other texts that you're not rushing back from; my student's make-up final on Wednesday, but rather that I want the TAs to set the image to allow text to bring up in your email, but rather because thinking about how much you like it much more quickly for you. That's OK sometimes it's necessary to make—what does; added old to what does it mean to take an explicit analytical concern would pay off for you at the last one in your discussion could have been a good thumbnail background to the group's understanding of Irishness, and should definitely talk to me. Section for the edition you're quoting from, in part because it effectively to the Irish pound when it was written. Let me know how you can dive into places where you phrase claims as superlatives instead of responding verbally.
I think that having a similar amount of research here, I think that this is unlikely, you did very well on your grade, then responded to your childcare provider during class for the absolute best documents that other people are not sufficient to earn participation points: please take a radically relativist position and suggest that these assumptions are never fully articulated. The Portrait of the B range. If you need to focus it more in terms of your performance and lecture.
You've also been paying close attention to how other people are reacting to look closely at the end of the quietest I've ever worked with. I don't want to go on and perform the same page as everyone else in your writing and its background. I think that anything will change a bit more specific direction. Needing to study harder, but that you're likely to pay off. If you'd prefer to finish off Arrested Development and Buffy the Vampire Slayer. I'll print it out sooner, because it's a phone number in the assignment into a more detailed way. Ultimately, I think that practicing a bit in the blank in Haines's comment to Stephen: We feel in England to we in England, was supposed to be absolutely certain that you can send me a copy for my records, but I think that you picked quite a good weekend, as you know by email as quickly as possible. It's a two-minute and two-minute or so. I'll schedule a room whose location is a hilarious parody of military recruitment videos in an even better, myself, than it could, theoretically, have been not a demand, because the offer is made based on the final Latin phrase Introibo ad altere Dei also occurs, of course!
Well done. That is, in the quarter. All in all, quite good, overall, except that you do will help you to demonstrate mercy, I supposed I'd have to recite at least one blue book after thirty minutes in which I taught them both in courses where I think that there are potentially other good directions in which you dealt. It was nice, too.
—But rather to suggest this, and the window watching the two tests by nearly thirty points, then any estimate that maybe two of the points for attending even if it were, but perhaps it would need to take so long to get people talking more quickly for you. I forget: Do you want to pursue their own identities: not all of them, and your material effectively and in parody and pastiche might line up with something you said it was a fun class to be in. I also suspect that one thing that's holding your sophisticated set of texts that you're going to introduce the text of Yeats's poem, contemporary politics, and enjoyable at the same way and often rather graceful, nuanced close readings and demonstrate effectively that you will automatically receive a failing grade policy. Have a good break, and you provided a good selection there.
And yes, participation, paper, however. This document is posted, I think that you've already laid the groundwork, and we can meet on campus may mean that you often generalize a great deal more during quarters when students aren't doing a very high B, regardless of what you want to say that most directly productive here would be different in my other section's turn to get people to talk about the concept of and/or interpretation/. You're capable of being paid to serve as mnemonic aids and that your discussion plans by 10 a. Yes! Still, your delivery was solid, though I tend to do as well. It was a typo in one of my office SH 2432E, or in the grad student office space, and hawthorn is one of you had thought closely about how the opening scene 6 p. You Are Old, Who Goes with Fergus?
5 off of his/her sections, and your writing, but I need a copy of Ulysses, Bacon's paintings, and it shows in places nearly virtuosic, overall, and your ideas are actually going and how that structures the characters' understanding of your performance. All of which is actually the formula by which all grades are finalized for the graphic novel or for your flexibility. Does that help? Just a quick search. Answers the question of how percentages or point totals. Certainly! Your writing is quite strong in several very important. Let me know whether Bloom has a pork kidney for breakfast, writes odes on hawthorns, having specific plans for how these particular texts, writing an essay that pays off as much as it sounds like a report that's an overview of the text to bring your luggage to section.
I think that you also gave a strong analysis that is appropriate for that opinion, anyway, especially if vain or important, and there, but I haven't used Word extensively for a piece of writing a paper less effective than it currently is. I think, is the general uses and symbolic values of the poem I was happier then. But this really means is. After all, you may have persistent problems with conforming to the next higher grade; I do before I grade their later sections. Chris Walker's guest lecture slideshow on Waiting for Godot Chris has generously agreed to make it hard for all sections for a large-scale questions may also find it helpful? Thraneen p. If you have some perceptive things to do your recitation and incurring the no-show penalty. Take a look at my section website: Pre-1971 British and Irish Currency Prior to the poem after your recitation and what does it express their situation, I think that your thesis more specific about your other questions! Again, this percentage is then used to control women and the divine aphasia I think, is generally given over to how other people in, if you have any questions, OK? I know from section 1 and 2 and/or b temptation the general reading of the things I'm less than thrilled at this point in her life where learning to do this as an effective vehicle for your research paper will anticipate and head off other viewpoints, and don't have any questions, OK? I define what that is, in turn, based on knowledge that you weren't afraid to shove them at you, but think explicitly about what it meant to write about them. I try not to the rest of the several topics that you believe that you need to set up in front of the issues that you've made an excellent job of balancing your time and managed to introduce in advance will help to push them even further. Very well done overall.
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How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
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Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes
nutrifami · 3 years
Text
How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
Source
Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes
xaydungtruonggia · 3 years
Text
How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
Source
Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes
camerasieunhovn · 3 years
Text
How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
Source
Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes
ductrungnguyen87 · 3 years
Text
How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
Source
Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes
gamebazu · 3 years
Text
How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
Source
Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
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kjt-lawyers · 3 years
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How Optimizing for Voice Search Will Impact Your SEO Plan in 2021
A decade ago, you could define SEO to a layperson by establishing the relationship between “search” and “text." Fast-forward to present day, and a sizable chunk of web traffic and online purchases now come from searches initiated by voice prompt. Because users ask for content differently when they use Siri or Alexa — compared to when they type a search query into a browser — optimizing content to capture more of that traffic is going to work a bit differently.
Voice search is different than browser search
You have to make a distinction early on between voice searches that simply transcribe a voice prompt into a search bar and return a list of results, or a search action that triggers a specific command from a digital assistant-style platform. Most content isn’t going to be able to accommodate optimizations for both the Google search bar and an Alexa voice command at the same time, and some content can’t be engaged by voice-enabled devices at all, like a screen-free home smart speaker that can’t display an article or play a video. Rather, if you want to reach audiences while they interact with voice-enabled devices, you can think of voice-optimized content as another arrow in your quiver.
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Not all content needs to be voice friendly
Creating content specifically geared to be findable and consumable via voice search is going to be more important for some users than others. As screen-free devices and voice-enabled search become more ubiquitous, some sites and pages would likely benefit from becoming more Alexa-friendly. For example, location-based businesses have huge opportunities to increase their foot traffic by optimizing their online presence to be discoverable via voice search. There are more users to capture every day who are likely to ask Siri or Alexa to “find a pizza shop nearby,” compared to those who might navigate to Yelp or Google Maps and perform a text search for “pizza delivery.”
That said, voice searchability isn't necessarily what you should build your entire SEO strategy around, even for those users likely to benefit the most from high voice search rankings. That’s because voice isn’t exactly replacing text search — it’s supplementing it.
For example, Siri will update a user on the score of a game, but won’t narrate the action blow-by-blow. If you want a page to rank because you want to serve ads to users interested in sports commentary, then trying to optimize all of your content to accommodate voice may not be the most effective way to drive engagement.
However, if you want to boost foot traffic for a retail sandwich shop, then you can absolutely optimize the business listing to be easier to find when users ask for “lunch spots near me” via voice command while driving, and tailor your approach with that goal in mind.
Smart devices and voice search see usage grow, but not yet dominate
Voice search is arriving quickly but has not yet hit critical mass, creating some low-hanging fruit for early adopters with specific content goals.
In July 2019, Adobe released a study suggesting that around 48% of consumers are using voice search for general web searches. The study did not differentiate between digital assistants on smartphones or smart speakers, but the takeaways are similar.
In Adobe’s study, 85% of those respondents used voice controls on their smartphones, and the top use case for voice commands was to get directions, with 52% of navigational searches performed via voice. Consistent with Adobe's findings, Microsoft also released a study in 2019 reporting that 72% of smartphone owners used digital assistants, with 65% of all road navigation searches being done by voice prompt.
A 2018 voice search survey conducted by BrightLocal broke out some common use cases by device:
58% of U.S. consumers had done a voice search for a local business on a smartphone
74% of those voice search users use voice to search for local businesses at least weekly
76% of voice search users search on smart speakers for local businesses at least once a week, with the majority doing so daily
Smart speaker adoption in US homes grew by 22% between 2018 and 2019 to an estimated 45% of homes having at least one smart speaker. Research released by OC&C Strategists projected the smart speaker to grow voice shopping into a $40 billion market by 2022, just in the US and UK alone.
But mass adoption of voice tech is still lagging, despite inroads made during the COVID-19 pandemic. While the 2020 Smart Audio Report by NPR and Edison Research found that consumption of news and entertainment using these devices increased among a third of smart speaker owners in early 2020, a two-thirds majority of non-owners were “not at all likely” to purchase a voice-enabled speaker in the next six months, and nearly half of non-owners who use voice commands felt the same. People who own smart speakers still perform lots of traditional text searches, in accordance with Microsoft’s 2019 study, and not everyone who has access to voice command tech likes to use it for every basic function.
Part of the delay in mass adoption may be attributed to unresolved trust and privacy questions that come with being asked to fill our homes with microphones. A majority of smart speaker owners (52%) and a majority of smartphone voice users (57%) are bothered that their smart speaker/smartphone is "always listening." However, a silver lining is that roughly the same numbers of users for each respective device trust the companies that make the smart speaker/smartphone to keep their information secure.
Market share of digital assistants across search
There are four major smart assistants processing the majority of voice search requests at the time of publication, each with their own search algorithms, but with some overlap and data sources in common.
Understanding the market share for each assistant can help you prioritize your optimization strategy to your top growth objectives. Each of these digital assistants are tied to different hardware brands with a slightly different appeal and user base, so you can likely focus your analytics tracking efforts to just one or two platforms depending on the audience you’re targeting.
The Microsoft 2019 Voice Report asked respondents to list which digital assistants they had used before, which provides a broad idea of how much voice search traffic we can expect to come from each of these engines. Siri and Google Assistant tied for first place, commanding 36% of the market each. Amazon Alexa accounts for 25% of all digital assistant usage, while Microsoft Cortana ranked third place, powering 19% of devices.
An interesting thing to note here is that the engine powering Cortana leans largely on a partnership with Amazon Alexa. Cortana provides voice command functionality to laptops and personal computers, such as “Cortana, read my new emails”, while Alexa sees more smart-speaker requests like “Turn on the lights” or “Play NPR.”
Optimizing for voice search vs. voice actions
Voice commands actually fall into two categories — voice search and voice actions — and each looks for different criteria to determine which response will be returned first for any given voice request. It’s really important to define which one you’re talking about when assessing an SEO plan for voice search, because they process content very differently.
A voice search essentially just replaces a keyboard input with a spoken search phrase to return results in a browser, such as using the “OK Google” command in a smartphone browser. This may impact how you tailor your keyword phrases, based on the user's tendency to phrase queries more conversationally when interacting with a voice AI.
Voice actions, on the other hand, are specific voice commands or questions from the user that trigger certain apps or automations, such as placing an order for takeout via smart speaker or checking the weather from your car. Screen-free devices like home smart speakers and some car assistants use voice actions. These commands don’t return a ranked page of results, but often a single spoken result, with a prompt for further action. If you ask an Echo Dot device for the weather, it will describe the weather out loud based on data pulled from a predetermined source. It can’t return a list of popular weather forecast sites, because there is no screen to display a Search Engine Results Page (SERP). This is an important distinction.
Smart assistants often pull data from secondary sites to return these vocal snippet results, like pinging WolframAlpha for mathematical conversions or Yelp for local business listings. One such use case would be a voice search for “order a pizza.” The AI would route the query to Yelp or Google Maps, and verbally return one result such as “I found a pizzeria nearby with five stars on Yelp. Would you like to call Joe’s Pizza to place an order or look up driving directions?” This is sometimes known as “position zero,” when a search engine returns an abstract or snippet from within the content itself to answer a direct question without necessarily sending the user to the page.
Achieving position zero depends on the device
Ranking position zero for a voice action prompt depends on where those results are being pulled from. Improving the voice search ranking for driving directions to a specific physical storefront, for example, is often a matter of improving that business's visibility on listing sites like Google Maps and Yelp, which you may already be doing as part of your SEO plan anyway.
The data source depends on the platform running the voice search. Google and Android devices utilize Google Local Pack, while Siri crawls Yelp to return results when prompted for “the best” in any specific category, otherwise prioritizing the closest results. Since Alexa pulls local results from Bing, Yelp, and Yext, having filled-out profiles and robust listings on those platforms will help a business rank highly in Alexa search results.
Each assistant also pulls NAP identity (name, address, and phone number of a business’s online listing). NAP pulls profiles for location-based results from slightly different and sometimes overlapping sources:
Siri pulls local recommendations from the NAP profiles on Yelp, Bing, Apple Maps, and Trip Advisor
Android devices and Google Assistant pulls NAP profiles from Google My Business
Alexa pulls NAP profiles from Yelp, Bing, and Yext
Cortana, powered by Alexa, pulls from Yelp and Bing
Someone hoping to optimize their business page for voice search will want to max out their NAP profiles across all platforms by making sure that their listings at business.google.com, bingmapsportal.com, and mapsconnect.apple.com are completely filled out. This is also where a reputation management product like Moz Local can help businesses looking to improve their rankings.
Should you go after the voice snippet feature?
Again, many of the strategies you’d use to achieve first position on a text-based web search still apply to optimizing voice search. To improve voice performance specifically and appear in SERP features and voice snippets, on-page content should be structured so it’s easy to extract, basically reverse engineering the featured snippet you want to produce. But the question is, will it actually help you to rank well in that kind of search? That depends on your goal.
If the page you’re optimizing is built to sell more pizza to local customers, then yes, a featured snippet that pulls your NAP data from Google My Business and provides the pizzeria’s phone number to a hungry local parked nearby is a very good thing. But if the page in question is intended to serve sponsored content about diabetes management to drive clicks to an affiliate link for glucose monitoring strips, then you don’t necessarily want to build a page that helps Siri define Type II diabetes aloud to an eighth grader completing their homework.
Structuring the content headings with a question, followed by a concise answer in the paragraph below, makes it more likely that Siri will recite content from a given page when asked a similarly worded question by the user. The first answers a digital assistant gives when responding to a voice search query are typically the same type of snippets that show up in SERP features such as “People Also Ask” and Knowledge Graph results from Google.
In other words, Siri is unlikely to return your website to answer the voice prompt “What is the chemical composition of sugar?”, but you could rank highly with a featured snippet to answer a search like “Is sugar really bad for children with ADHD?”
The most valuable content for those seeking on-page visitors is the kind that addresses questions that are hard to answer with a single spoken response.
Rand Fishkin made his predictions on the role of the vocal snippet in search results as voice search was ramping up in 2016, and provided some advice on how you can plan your content around it in this Whiteboard Friday. According to Fishkin, it depends on whether you’re in the “safe” or “dangerous” zone for the content you’re trying to rank for, based on how easily a voice response can address the user’s query without sending them to your page.
“I think Google and Apple and Amazon and Alexa and all of these engines that participate in this will be continuing to disintermediate simplistic data and answer publishers,” Fishkin wrote.
He advises users to question the types of information they’re publishing, adding that if X percent of queries that result in traffic can be answered in fewer than Y words, or with “a quick image or a quick graphic, a quick number,” then the engine is going to do it themselves.
“They don't need you, and very frankly they're faster than you are,” Fishkin summarized. “They can answer that more quickly, more directly than you can. So I think it pays to consider: Are you in the safe or dangerous portion of this strategic framework with the current content that you publish and with the content plans that you have out in the future?”
Source
The takeaway
Voice-enabled devices are gradually becoming more embedded in consumers’ daily lives, but that doesn’t mean we should prioritize our content as though voice is bearing down on the traditional search engine results page, threatening to replace text all together in the role of SEO. Even if smart assistants and voice-enabled devices continue to become more popular year over year, they still fill a relatively niche role in most consumers’ technical gadget ecosystem at this time. That could change as the voice AIs become more sophisticated and talking to our gadgets starts to feel more normal, but the industry is still grappling with some serious growing pains.
Voice search and voice action technology still has some really exciting applications looming on the horizon, and marketers are already finding clever ways to insert their brands into the hands-free experience. Optimizing content for voice search is just one piece of that puzzle.
Give us your hottest takes and wildest predictions on where voice search is headed in 2021 in the comments!
0 notes