#Customer Support Channels

[covalesedigital]

Customer experience – The key to unlocking revenue growth for service providers

A 360° - comprehensive approach to customer digital journey

A customer’s digital experience with a service provider is a direct indicator of how the customer’s life has been made easier by them. An end-to-end customer journey data is required to create a 360-degree view of the customer-operator relationship. Service providers need to utilize AI-data analytics to gain 360° views, capture customer buying choices across multiple touchpoints, among others. All these factors together contribute to improving digital experiences and help attract new customers while keeping existing ones happy.

AI-ML powered hyper-personalization in real time

Csmart Assure/Aspen is an AI-ML first data analytics platform powering telcos with an in-depth analysis of customers’ data. By understanding their previous choices and current preferences, Csmart Assure/Aspen helps telcos predict customer’s future needs and then make relevant and personalized recommendations.

Such data-led customer learnings equip operators to present offerings that match the customer’s needs. Service providers find it much easier to then customize campaigns, offers, promotions, value-added services to specific customer segments with higher chances of purchases.

With AI-powered customer engagement, Csmart Assure/Aspen also helps telcos improve/amplify Customer Value Management.

Omnichannel experience with Csmart care

Omnichannel experience unifies all customer interactions across multiple customer touchpoints onto a single converged platform. Csmart care is built for providing omnichannel experience and Csmart MApps is bundled with CX digital innovations. These Csmart components with AI/ML integration help deliver actionable insights across various interaction channels. This empowers communication service providers to provide consistent, personalized, and relevant engagement throughout the customer’s digital journey making it smoother, irrespective of the device used, leading to an overall seamless CX.

Zero-touch automated support

AI/ML technology enables operators to offer instant and direct customer interactions without the hassle of visiting physical stores. From digital onboarding, self-care offerings to customer support, zero-touch AI/ML & automation empowers service providers to make their customers’ lives easier & convenient.

Automation allows operators to streamline and connect business processes that use customer data. Csmart CRM is bundled with intelligence tracer using AI/ML for customers’ behavior patterns. From product catalog, ordering, purchase info, billing, to digital onboarding and customer support channels, it helps take care of many such data elements. Such data enables service providers to keep on providing personalized recommendations to customers helping them deliver delightful digital journeys.

To know more visit: Covalensedigital

Visit: Covalensedigital LinkedIn

Join us at MWC 2025

[alectoperdita]

me straight up accusing my manager of lacking reading comprehension during a meeting... time to mute myself...

[supremeiptvservice]

Mom IPTV: Comprehensive Review of Features, Pricing, and User Experience

In the evolving landscape of digital entertainment, Internet Protocol Television (IPTV) services have emerged as a popular alternative to traditional cable and satellite TV. Among these, Mom IPTV has garnered attention for its extensive channel lineup, affordability, and user-friendly features.​

What is Mom IPTV?

Mom IPTV is a subscription-based IPTV service that provides access to over 12,000 live television channels and a vast Video on Demand (VOD) library with more than 121,000 movies and TV shows. The service covers a wide array of content, including sports, entertainment, news, family programming, lifestyle, kids' shows, and travel channels, sourced from various countries. This extensive selection ensures that users have a diverse range of viewing options to suit their preferences. ​

Key Features of Mom IPTV

Extensive Channel Lineup: Subscribers can access a broad spectrum of channels, encompassing various genres and languages, ensuring a comprehensive viewing experience.​

High-Quality Streaming: Mom IPTV provides content in high-definition (HD) and full high-definition (FHD) quality, delivering clear and crisp visuals for an immersive viewing experience. ​

Multi-Device Compatibility: The service is compatible with a range of devices, including Android devices, Fire TV, and FireStick, allowing users to enjoy content on their preferred platforms. ​ firesticktricks.com

Electronic Program Guide (EPG): An integrated EPG enables users to navigate channels and schedule their viewing efficiently, providing information on current and upcoming programs.​

Favorites Manager: This feature allows users to curate and manage a list of their preferred channels and content for quick and easy access.​

Automatic Updates: Mom IPTV ensures that its channel list and VOD library are regularly updated, providing users with the latest content without manual intervention. ​

Subscription Plans and Pricing

Mom IPTV offers competitive pricing plans to accommodate various budgets and viewing needs. The service provides 24/7 support and automatic updates across all plans, ensuring a seamless user experience. ​

Setting Up Mom IPTV

Setting up Mom IPTV is a straightforward process:

Subscription: Visit the official Mom IPTV website to choose and purchase a subscription plan that suits your needs.​

Installation: Depending on your device, download and install the Mom IPTV application or configure it using an IPTV player compatible with the service.​

Activation: Use the credentials provided upon subscription to log in and activate the service on your device.​

Detailed installation guides are available on the official website to assist users through each step of the setup process. ​

Customer Feedback and Support

User reviews of Mom IPTV are generally positive, highlighting the service's extensive channel selection, streaming quality, and affordability. The service maintains a support team to address customer inquiries and issues, ensuring a satisfactory user experience. ​

Conclusion

Mom IPTV stands out as a compelling option for individuals seeking a comprehensive and affordable IPTV service. With its vast array of channels, high-quality streaming, and user-friendly features, it caters to a diverse audience looking to enhance their entertainment experience.​

Contact Us

+1-530 418 8110 info@supremeiptvservice.com

[tereatv]

Rating: ⭐⭐⭐⭐⭐ (5/5)

Rating: ⭐⭐⭐⭐⭐ (5/5)

Introduction: TereaTV is one of the top IPTV services available in the USA, UK, and Canada for 2024 and 2025. It offers an outstanding viewing experience for live TV channels and online content, combining high quality with affordable pricing.

User Interface and Ease of Use: The website features a clean and user-friendly interface. Navigation is straightforward, allowing users to easily access channels and content. The design is appealing and works well across various devices.

Content Variety: TereaTV boasts an extensive selection of channels, including sports, movies, series, and a wide range of programs. The content is diverse and caters to the interests of all family members. The library is regularly updated to ensure the latest content is available.

Quality and Performance: The service delivers excellent picture and sound quality. Channels stream smoothly, with minimal buffering or delays. The platform offers multiple resolution options, allowing users to choose what best suits their internet connection speed.

Customer Support: The customer support team is responsive and helpful, providing assistance for any issues users may encounter. Whether it's troubleshooting or answering questions, they are committed to ensuring a positive experience.

Conclusion: Overall, TereaTV stands out as a leading IPTV service with its extensive content offerings, excellent quality, and user-friendly experience. It's an ideal choice for anyone looking to enjoy a wide range of entertainment options in the USA, UK, and Canada.

[zentranstech]

IVRS: Transforming Customer Service with Advanced Technology

Dear Subscribers, Ready to revolutionize your customer service? Discover how Interactive Voice Response Systems (IVRS) are transforming industries with AI-driven efficiency and personalized support. Explore the future of seamless, 24/7 customer interac...

IVRS: A Step Towards the Future Interactive Voice Response System (IVRS) represents a significant step forward in the realm of technology and customer service. This technology, which enables interaction between humans and computers through voice and DTMF tones input via a keypad, has revolutionized how businesses operate and communicate with their customers. The Evolution of IVRS IVRS has…

[thatonegreenleaf]

❄️~chic winter scarf + beret!~❄️

more than a year ago my friend pink redeemed a long winter scarf as cc item for my twitch channel cc channel point redeem! I was fighting with it for months, abandoned it, and then realized exactly what my problem was, so now it's out!! I hope you like this pair of winter accessories <3

CHIC WINTER ACCESSORIES:

♥ base game compatible!

♥ teen-elder, feminine & masculine frames

♥ scarf: 24 swatches, hat: 23 swatches

♥ scarf: 3.7k poly, hat: 678 poly

-

Follow me on twitch!

Support me on patreon!

⇢ download: simfileshare | patreon

use my code "THATONEGREENLEAF" if you buy packs in the EA app to directly support me! ♥ (not a discount code, I wish!) #EApartner

I DO CUSTOM CAS ROOM (and other) COMMISSIONS! fill out my commission form ♥ (currently closed, will open again soon!)

TOU: do not claim my cc/CAS rooms/presets as your own! recolour/convert/otherwise alter for personal use OR upload with credit. (no paywalls, no c*rseforge)

[marketxcel]

Top Customer Service and Customer Experience Predictions/Trends for 2024

Explore the future of customer service and experience in 2024. Discover trends shaping interactions, from AI personalization to sustainability. With visionary leaps bestowed upon customer experience, we at Market Xcel stand equipped with all the right expertise and tools for you to navigate the unforeseen dynamics of 2024.

[rannkly-software]

How to Create WhatsApp Chatbot For Businesses with Rannkly!

Rannkly's WhatsApp chatbot transforms customer service with its Quick answers,no-code chatbot builder,affordable multi-channel support and instant query resolution. Elevate your business communication and boost customer engagement effortlessly.

[covalesedigital]

Next-Gen CRM: AI, Omnichannel & Customer Value

When we hear the term Customer Relationship Management (CRM), each one of us thinks that it is product or software that handles customer’s data and their transactions to maintain a relationship with the customers but CRM software just not only going to be the system that is still storing the basic data related to our business it is going to be much more in the coming years. CRM is in a rapid transition period which would define how well the customer’s data could be collected from multiple sources, used, and organized for the business benefits over the years. So anticipating the future of CRM would surely place the service providers ahead in the business curve.

What is [CRM], and why does it Matter?

Customer Relationship Management (CRM) is a system that helps any organization involved in customer handling to manage the customer data with the goal of achieving better business relationships with customers.

Some of the features of future CRM are below:

●        Data Integration - Common Structured Data could result in common insight  – Data integration is simply integrating the customer’s data from different sources which may include web traffic, marketing, sales, and customer service applications. As we all know the CRM is capable of storing massive customer data’s, so integrating all those data as a centralized data with the access level control and view to the user based on the role could help to understand the customers better and each team could speak to the customer with the common view on the customer. Also, the data which one team collected could use full for the other team as well for the analysis, so integrating the enriched data derived out of proper analysis in a CRM would avoid the duplicate time and resource spent in getting the details from the native application and analyzing on the same data again and again by different teams.

●        Social CRM – Way of unstructured data gathering from an open-source – As we all know, for the entire world the social media is a digital dairy to express their emotions, interests, wishes, and concerns. Then surely we could better understand a person if we know a person’s mind better. As most of us wanted to serve our customers well keeping in mind the organization benefits as well then yes we should know their mind, here is where the Social CRM helps the service providers. To do so one should just integrate their CRM with social media features. By enhancing the customer details through social media integration, agents can use the customer details - Job titles, interests, tracking their activities to get the complete view of each customer and store it in the common CRM which could be useful while speaking to the customer or for planning the market strategy or in offering the promotions and for many more things. How to enhance the data – To enhance the data an organization should start listening to its customers digitally which is technically called social listening In social listening identify the brand mentions and customers by monitoring their comments, posts, hashtags, and trending topics. Social listening could be used to figure out what are your customer interests, what concerns them when they are having a problem with your products and services, and where your opportunities are and it also helps to respond to the negative comments immediately before the issues are addressed in the big level. Some Social CRM also provides an ability to use CRM capabilities for lead generations by integrating with LinkedIn, finding a lead that looks like a good fit, and stores their data for communication. In recent times many companies use Flock to Unlock in twitter, example the smart band Xiaomi encouraged their audience to tweet until they reached a targeted number of mentions with the hashtag #CadaTweetConta, after achieving the desired number of tweets, the customer got a personalized notification with the announcement that the product was released and available for sale which provides a large kind of advertisement with less spend.

●        Smart device CRM – Get more from small  – Smart devices are wearable devices that provide real-time access to products, services information from anywhere at any time, it could get every customer’s data from the purchase interest, Location, fitness details, activities, and health indicator providing companies to enrich the customer experience. For example, google glass, it’s hard to remember all of the numerous customers and leads that a salesperson interacts along with their relevant information, data, and business needs. Glass, with facial recognition, could spot that potential client and bring their salesforce information right in front of you. Technology is rapidly changing so the glass will be a smashing success for recreational users.

●        Cloud CRM – Anytime, Every time available like a cloud  – Cloud Customer Relationship Management (CRM) is a technology that provides a provision to store the CRM software, CRM tools, and customer data’s in the cloud. The main benefit of Cloud CRM is its flexibility in accessing, the Cloud CRM could be accessed at any time from any internet-enabled machines or even from Mobile App as the CRM cloud can be accessed through web browsers through the pre-defined access logins. Also, Cloud CRM could be easily integrated with commonly used applications and social media, wearable devices, and automatic data backups. It will also help the operator in terms of cost by providing the operators an option to choose the cloud capacity based on the number of customers they own and could be increased at any time if their customers increase

●        Artificial Intelligence (AI)/Machine Learning (ML) – Use future technology to provide a good experience  – As per most of the belief, Artificial intelligence and Machine learning are going to be future in many industries which are also believed to replace human intelligence in many sectors in the future. Similar to the other industries it is believed that Artificial intelligence and machine learning are going to be the future of CRM as well which is continuously increasing and redefining the efficiency of CRM software. Earlier the customer relationship management is a system that automatically manages the customer contact details which a customer itself provides in different forms like emails, form submissions, and purchases. But the next-generation technologies like artificial intelligence supported by machine learning will have the capacity to provide a 360-degree view of customer’s experience in real-time gathered from multiple inputs. AI technology is leveraged in training model with the sample data collected which deals in feeding demographics and their sales records and helps in identifying the pattern therefore in coming years these models will be used in predicting the possibilities of customer’s purchases, as a result, it will help in identifying the potential customers and priorities the customers could be handled. These models will also help to predict customer behavior, evaluate sales funnel, predicting revenue with maximum accuracy. AI will also be capable of identifying the different objects in an image and their location. A company could use objects or the location details as well in the picture to understand the customer wish or the interest as usually a person would take a picture in the place they like or near the things one wishes to own with which a gift as an object or movie ticket or sports match ticket could be provided as part of the Loyalty program and in the similar way the data gathered could be used for many more customer engagements. Most of the times we all know that a person’s mind thoughts can be guessed by their body language or with their speech with the human intelligence similarly the AI could digitally capture the emotions and the sentiments of the customers faster and accurately through Natural Language Processing (NLP) by the way of comments the customer have made or through voice recognition. This technology is going to be a peak in future CRM and it aids in targeting the customers. Similarly, if the AI and ML are integrated with any live weather systems, if they’re a threat to the customer or to their properties due to bad weather then the CRM system could send a push notification to the customers so that the customer could either purchase property insurance or make alternative arrangements like parking their vehicles in a different place. Such services will surely make such customers as an advocate for the brand and would retain in the brand. As many researchers say that retaining an existing customer is much more cost-effective than spending on promotions for tapping a new customer.

The blog insights that the NextGen-CRM is going to ease the industry’s requirement by collating all the unstructured/structural customer feeds from various sources/transactions and then further enriching the data by using the industry’s best breed AI algorithms for the better customer digital engagement.

 To know more visit: Covalensedigital

Visit: Covalensedigital LinkedIn

[qertyv]

Sentate X Serenity Taylor Dress (Sims 3)

*my English is very bad*

All credits belong to Sentate & Serenity, I just added a complete repaint and redesigned them for other ages and reduced polygons.

Original Taylor Dress

Files are compressed

3 recolourable channels / 8 presets

4924 poly 3104 vertices / all lods

1024X textures

Teens to Adults (females)

Disable for random

Available for maternity

Everyday, Formalwear, Sleepwear, Swimwear, Athletic, Career

Custom thumbnails

♡ download / alt ♡

before I start babbling, I want to say thank you to someone... @toadifylackoffantasy I don't even want to mention that I've gotten tremendous support from you at various moments of being in the community, even when my account was blocked, when we crossed paths on various servers in discord or tumblr… Thank you for sharing your ideas and hard work with me. You praise me even though I can be bad at something, you don't judge me and you always try to help me! Thank you for reminding me about lods again and putting my doubts to rest (haha, I couldn't help but write about it).

I don't know if it's right to write about it here, but this is a post with lods, they were the starting point of a huge amount of praise. Thank you, thank you, and thank you again 🥰

And a little bit about me and my thoughts. I realize it's hard for me to release a lot of stuff at once and I decided to release a post with one thing to show that I'm still here, otherwise… I feel like this is going to drag on for a long time, and I'd like to be in the community more often and remind myself. Have a great day!

[vmsims25]

4to3 Ciel LunaLowDress by VMSims

All credits goes to Ciel (I didn't find the link, I'll update when I do).

In CAS it looks ugly but in live mode it looks good!

Polycount: 11k

For YA-A females

Morphs included

7 presets

Recolor. 1 Channel.

Custom thumbnail

Converted by me

DL ←

----------------------------------

→If you like my work, consider supporting me here! ♥

→Requests OPEN

@xto3conversionsfinds @pis3update @wanderingsimsfinds @gifappels-stuff @katsujiiccfinds

[nightospheresims]

lamz claw clip hair 001 (for ts3)

oh how i love uv mapping hair (i want to die)

for female teens, young adults, adults, and elders

custom thumb

around 25k poly

in hat category, claw clip is recolorable with one channel

top part may have transparency issues! tried to re-layer the strands the best I could but alas...

♡  CREDITS  ♡

this hair was made by lamz and is not mine! i just converted it for use in the sims 3.

@sssvitlanz @pis3update @xto3conversionsfinds @matchsim @simfluencer-network

♡  DOWNLOAD  ♡

PATREON (FREE)

or

Mediafire 

♡  Support Me (Ko-fi) |All Downloads | TOU  ♡

[cozykhuwa]

Sister Pack: Part II by northern siberia winds [lips conversions 4t3]

🍰 latte lips

♡ polycount: texture so non existent polycount ♡ categories: lips ♡ custom thumbnail: yes ♡ recolorable: yes (2 channels) ♡ age groups: young adult female, adult female

🍰 lip color n1

♡ polycount: texture so non existent polycount ♡ categories: lips ♡ custom thumbnail: yes ♡ recolorable: yes (1 channel) ♡ age groups: young adult female, adult female

🍰 lip liner n2

♡ polycount: texture so non existent polycount ♡ categories: lips ♡ custom thumbnail: yes ♡ recolorable: yes (1 channel) ♡ age groups: young adult female, adult female

♡ I am not the original creator, I just converted the cc

♡ These may look slightly different from the original sims 4 ones since sims 3 and 4 features aren't the same (obv)

♡ Ensure to always read my TOU

♡ Credit has been given to the relevant users/softwares

💋latte lips

💋lip color n1

💋lip liner n2

🍰Patreon (alt) (FREE)

Feel free to tag me if you use these in your game, I'd love to see it! And if there is any problems don't hesitate to contact me <3

♡ @northernsiberiawinds for your beautiful work <3

♡ Blender 2.76, Photoshop 2021

Wanna buy me a coffee ☕ or even a slice of cake 🍰, feel free to donate via my ko-fi.

My Ko-Fi Page 🎀

Or sub to my Patreon!

💌 Thank you to everyone who is reblogging and supporting my content! Y'all are greatly appreciated!

♡ PERSONAL USE ONLY: My original cc & overrides are free for personal use in you Sims 3 game. DO NOT redistribute or claim as your own.

♡ CREDIT OF USAGE: If you share my cc in any way, please credit me.

♡ NO PAYWALLS: DO NOT put my cc behind any paywalls or adlinks such as linkvertise.

♡ REDISTRIBUTION POLICY: DO NOT reupload my cc on other sites. Please share my original download links to respect work put into my cc and spread the word.

♡ MODIFICATIONS: If you edit or recolour my cc, and want to share it, please give full credit where it's due.

[yes-no-maybe-soo]

A couple of things that I love and appreciate about Sylus ♡

His genuine respect for MC and her capabilities. He knows she's a badass and a formidable fighter, and that she can handle herself. And he is proud of her strength and her independent spirit, even as he adores spoiling and caring for her. He treats her as both a Queen and as a Princess. But never as a damsel in distress.

How much MC's consent and autonomy matter to him. In his own way he is for sure possessive of her. However he is not a "You're mine" type of guy, but rather 1000% a "I want you to want to be mine" one. And also simultaneously a "I want to be yours" kind of man. Which is so hot of him.

He does get jealous, yet he never channels that jealousy at the other party, but instead focuses on himself and what he can do to up his game. He desires to be the only one in MC's eyes, yes, but he wants to be worthy of it. It's not something he feels inherently entitled to. He strives hard to be the best he can be for her.

His respect for and interest in different cultures and their customs, as best seen in Lost Oasis and Grassland Romance.

The fact that he is a polyglot, fluent in so many languages that he doesn't keep count. We love big brained men (he is also a programmer and a hacker ☺️).

His caretaking tendencies, which do extend beyond MC even if not to the same extent (ie the twins, the kid in No Way Out, the stray cats, the injured dove, the lost duck, the plants in his bedroom).

That he never raises his voice even in anger. Which for me, being someone that gets triggered by yelling and shouting, is such a comfort to know and brings me real inner peace. I am so happy that MC won't ever have to suffer an explosive or volatile man, but is with a controlled and emotionally stable one. The closest we ever do get to him raising his voice is his "Look out!" when MC is in danger during battle, and that doesn't come from a place of aggression, but from raw alarm. And I genuinely believe that that is as far as it will ever go.

The fact that he is an unbothered king. He sings out of tune, you say? Your problem, not his. He will do what he loves doing, regardless of what others think.

His willingness to indulge MC and her playful side. This hulking 6 foot something notorious crime lord and planet conqueror with a bounty of nine hundred ninety million on his head will happily join MC in any game she wishes to play, be it hide and seek or chasing or kitty cards, and he will do so unhesitatingly.

In a similar vein, how secure and healthy he is in his masculinity. He will gladly braid MCs hair and make her flower crowns, bake cupcakes and buy her pads and tampons, will let her dress him up in bows and bonnets and other traditionally feminine accesories. He is also unafraid to be soft and even vulnerable with her. (For this and other reasons he'd be an excellent girl dad).

The way he expresses his love not just by his poetic words but by truly listening to MC and by offering unwavering, unconditional support (his affinity 94 phonecall being a prime example). And not to mention in the mere way he looks at MC, and in the way he craves physical contact, how he loves entwining their fingers or carrying her any chance he gets. Other love languages of his are acts of service and of course quality time.

His "Ha 💸 Ha 💰 Ha 💎 [Inhale]" laugh. Scrumptious. The only rich guy laugh I adore.

His voice. Full stop.

His nose, especially the bump. Eighth wonder of the world.

His cupid's bow. Ninth wonder of the world.