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#(M e ' Hey I need a simple and effective way to describe what a high Cat4~5 sounds like to people who ') :') :') :') ...
koushirouizumi · 1 year
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#koushirouizumi ref#koushirouizumi fl#koushirouizumi fl ref#koushirouizumi fam#(M e ' Hey I need a simple and effective way to describe what a high Cat4~5 sounds like to people who ') :') :') :') ...#(Me ' probs wouldnt give a single genuine actual sh*t about *any of this* either way but ')#(Me ' ... ')#(Me ' Holy sh*t it sounds {almost} exactly like I remember it ')#(I actually hadnt watched Andrew stuff in a LONG TIME because negl it was a little . traumatizing to hear this again)#(There's damage seen towards the end as a warning)#(We also Know PeopleTM QUITE Close to that T u r k e y P o i n t area and)#(sh*T I knew it had bad damage to it but tHAT BAD W O W)#(I mean I expected it too but...)#(Protip: if they tell you + fam to evacuate gET THE HELL OUT OF THERE)#(around 2:10 timemark is some flashing which is a trans{former??} light blowing out)#(around 3:70 mark is the N.H.C radar literally BLOWING OUT and there is flashing too and it lasts for a while long)#(I had seen some of this footage before specifically the radar blowing footage and similar of the winds but NOT all of this)#(It's honestly so sh*t that other day was SO taken up by That GuyTM we could barely even get the date of This acknowledged)#(I wasn't finding ANYTHING the other day other than 'oh here's our passing mention of Andrew in our current forecast!!1!')#(Anyway I have license to link to this AND talk about it)#(considering MY WHOLE DAMN FL FAM LIVED through this storm and multiple Cat 4s that passed through after)#(even if we WERENT immediately in the eye)#(LIKE??? MY CHILDHOOD HOME WAS STILL HEAVILY DAMAGED BY ANDREW???? EVEN IF IT ~~WASNT FLATTENED~~????)#(It was *like half the house* on various ends but BECAUSE WE {FAM} EVACUATED we DIDNT HAVE TO WITHSTAND THAT but)#(*NOT EVERYONE COULD GET OUT*)#(Almost everyone we know 30+ in FL has memories if not other fam that remembers living through specifically THIS STORM)#(And my fam was '''~INLAND~''' and even then many of us are tbh still shocked the whole fam end MADE IT THROUGH this storm)#(Like its COMMON for us to talk abt it BECAUSE WE ALMOST ALL WENT THROUGH IT except the youngest of F.L. fam end!!)#(It was literally LIKE HALF OF J E W I S H end {+a fam friend!} crammed into one fam place for THE WHOLE NIGHT+ into the next days)#(Like I honestly dont even *know* anymore how to describe how terrifying these storms can get unless I LINK SOMETHING like this)
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Heyy so I was wondering if you could do a nsfw alphabet for Brahms? 🥺
Hey I’m sorry it took me a hot sec to post anything in a while but hopefully you enjoy! I love doing these alphabets cause it helps me get a better feel for the character.
Brahms N/S/F/W Alphabet
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A = Aftercare (what they’re like after sex)
Brahms is a clingy boy after sex, typically wrapping himself around your body and refusing to let go. You’re his teddy bear and he’ll throw a tantrum if you refuse to snuggle with him afterward. He loves leaving kisses along your neck and jaw and humming so deeply it reminds you of a purring cat.
B = Body part (their favorite body part of theirs and also their partner’s)
His hands are probably his favorite part of his. Especially after meeting you and reveling in how you react to his touch. No matter your size he will always see you as smaller and more fragile than him and seeing his big hands gripping your wrists or holding onto your waist always get him going. 
While he would love every part of his partner unconditionally, his favorite part would be their eyes. There’s so much emotion he can see from them, he can tell when you’re happy, worried, upset, or needy. He can’t get enough of the way you look at him with such softness when he is at his most gentle and desire when he is teasing you. And sometimes, he gets a thrill out of the look of fear in your eyes when he is being more dominant and direct with you, liking to see just how much of an effect he has on you.
C = Cum (anything to do with cum, basically)
Brahms will certainly make a mess out of you if you’ll allow him. He really can’t decide where he likes to come the best. A few of his favorite places would be your chest, along your stomach and thighs, and inside of you. He gets a rush seeing you covered in his come like he’s laid claim to you.
D = Dirty secret (pretty self explanatory, a dirty secret of theirs)
Brahms has loads of dirty secrets, he's lived in the walls for most of his life so everything of his is a dirty secret. But one of the dirtiest that he has is that before he revealed himself to you, he would steal your underwear and watch you through the walls. You wouldn't have to be doing anything explicitly erotic, but anytime his urges got the better of him and when he felt he might lose himself and lunge out of the walls to grab you, he will take your underwear and jerk it off along his cock, the fabric adding much-needed friction for him to satiate his urges and come before he does anything too rash. As he usually makes a mess of your underwear, you find you're missing a lot of pairs frequently, both clean ones and ones from the hamper. Because you know Brahms is a dirty boy and would definitely get off on inhaling your smell as well. 
E = Experience (how experienced are they? do they know what they’re doing?)
He is a virgin, no question. The most experience that Brahms has is what he's read in the books on his shelves. He most likely hasn't read actual erotica but the books that he's read might have some sexual scenes or descriptions of such things (albeit probably only from very older books that use way too many euphemisms and flowery language). He is also aware of reproduction and how to have sex through diagrams in stuffy anatomy and biology books. As a lot of his knowledge is in a scientific context, he will really need you to guide him the first few times. After that, it's no holds barred. 
F = Favorite position (this goes without saying)
He has a hard time deciding. Brahms really enjoys missionary so he can pin you down and watch every expression on your face as he pleasures you. However, he is also partial to doggy style because sometimes he gets so worked up that he can’t help but want to take you as roughly and deeply as possible. 
G = Goofy (are they more serious in the moment? are they humorous? etc.)
Brahms is always more serious during intimate moments, the most he might do is a little laugh as he teases you. He’s not one for joking during sex simply because he is still a little insecure about his abilities, though if you’re with him for long enough he might start to loosen up a bit.
H = Hair (how well groomed are they? does the carpet match the drapes? etc.)
Have you SEEN how hairy this man is??? Brahms has probably never used a razor in his entire life so he's a full wolfman. He also never really had opportunities to clean himself fully like in a shower (the most he probably does is a makeshift sponge bath if even that) so you're most likely going to have to get him used to proper hygiene unless you like a very stinky wall boy. He also wouldn't bother with his body hair on his own unless you offered to trim it for him. A full shave anywhere right off the bat might not be too good either, because he will feel naked and itchy for days. You will have to get used to some hair on him because even if you were offering him kisses as rewards for shaving he wouldn't let himself be completely shaved head to toe. As it is, it'll be an absolute pain trying to get Brahms to agree to you manscaping him below the belt because it is certainly a mess down there. 
I = Intimacy (how are they during the moment? the romantic aspect)
Brahms is always romantic during intimate moments. Or at least, what he believes is romantic. Most of the time he is simply overwhelmed by his desire for you and if he can manage it in the heat of the moment he will grunt how beautiful and lovely you are in your ear as he thrusts into you, praising and telling you that you’re all his and no one else’s. His heart is in the right place but you might need to help him understand the nuances of romance.
J = Jack off (masturbation headcanon)
Absolutely. While he might have associations with it being a dirty act from being punished by his mother, he still finds he cannot help himself when he first saw you through the walls. Mostly it’s a way for him to calm himself down and take control of himself again when he feels the urge to reveal himself to you. At first it might begin when he sees you changing or showering, but it could escalate to him just jacking off to you doing simple tasks around the house. 
K = Kink (one or more of their kinks)
Brahms might have a hard time putting words to describing what his kinks are because he has been so sheltered, but he has far too many to count. Essentially when he finds his perfect person to be the nanny at the Heelshire mansion, his kink will be everything about you. You yourself are what turns him on the most. He’s a huge voyeur, no surprise there. He also has a bit of a size kink because of his size compared to you. Essentially if his partner is involved, he will be down to do or try anything. 
L = Location (favorite places to do the do)
He loves dragging you in the walls and having sex with you pinned flush against the wall. While he’s thrusting into you from behind, he’ll make you look through one of his peepholes and tell you exactly what he does while he watches you through them. His bed in the walls is another favorite place, mostly because he can keep you between the wall and him and you would have to get through him if you wanted to get up. He likes having you all trapped for himself. 
M = Motivation (what turns them on, gets them going)
Honestly, anything can turn Brahms on when it comes to you. You could show this boy a bare ankle and he would instantly nut. But if you really want to drive him crazy, wear revealing clothing. Lingerie, booty shorts, crop tops, leggings, skirts, anything that covers you while also teasing what is underneath. He won’t be able to control himself and he will either pester you all day about giving him attention or simply tackling you on the spot and giving all of his love right then and there.
N = No (something they wouldn’t do, turn offs)
Absolutely will not share you with anyone else. He refuses to even entertain that notion. On a similar note, he wouldn’t be interested in public sex, not that he leaves the Hillshire mansion anyways, but he refuses to even think about someone other than him looking at you in such a vulnerable position. You’re his and his alone.
O = Oral (preference in giving or receiving, skill, etc.)
He is usually more of a giver. Brahms always wants to make sure you’re taken care of, and as someone who is horny for praise, he gets off on getting you off. And if you tell him what a good boy he’s being? Instant nut. Though he will never turn down oral from you, though he might be a little twitchy about it at first. He’s not used to someone pleasuring him.
P = Pace (are they fast and rough? slow and sensual? etc.)
When he’s horny and in more of his man persona, he’s all sorts of feral and rough with you. It’s not that he doesn’t want to take his time, he’s just usually so pent up and has such a high sex drive that he can’t help himself. It’s possible for him to go slower but it will take a lot of urging him and a bit more willpower on his end, as well as the promise of rewards if he does.
Q = Quickie (their opinions on quickies, how often, etc.)
All. The. TIME. Since he’s been so pent up for years upon years in the walls, any small action from you will get him needy. If you’re not careful, he’ll bend you over every surface in the house, and then when he’s done will scurry away while you’re sitting there trying to process what just happened, all the while cursing him for making you horny in the process, thus continuing the cycle. 
R = Risk (are they game to experiment? do they take risks? etc.)
Brahms is hardly a risk-taker in his own life and any sort of change will upset him. Even spending more time outside the walls is tough for him, but once he’s grown used to you the risky behavior he will have is having sex outside the walls or your bedroom. For someone so used to sneaking out of the walls without being spotted and getting reprimanded by his parents, it’s a thrilling experience for him to be so naughty out in the open with no one scolding him for it.
S = Stamina (how many rounds can they go for? how long do they last?)
While he isn’t one to last a long time, he can go for as many rounds as he can stand. Since just about everything about you gets him in the mood, he could have just orgasmed and will start getting hard again. 
T = Toys (do they own toys? do they use them? on a partner or themselves?)
Brahms doesn’t personally own any toys but if you do he won’t protest. The only thing he might not like is if you use them by yourself. He wants to be a part of the fun too, whether he’s using them on you, you on him, or both of you using them together.
U = Unfair (how much they like to tease)
He LOVES teasing. Any opportunity to see your flustered expression while you try to scold him is one he will take. Plus he loves seeing just how needy he can get you.
V = Volume (how loud they are, what sounds they make, etc.)
Brahms usually isn’t loud at all especially if the sex is slower. He might make a few moans here and there. But when he’s needy for you he will make all sorts of animalistic grunts and groans. He’s less talkative except to tell you how good you’re being for him. He usually gets so carried away that he can hardly speak and mostly just moans in your ear as he ruts into you.
W = Wild card (a random headcanon for the character)
Brahms is a curious boy, and on some occasions when he steals your underwear he’s attempted to wear it. Especially anything soft and silky you might own, it’s a different sensation on his body that he isn’t used to and the whole debaucherous act leaves him unable to contain himself. You might have to invest in buying him his own undies. But even then he would prefer to steal yours because they smell like you. 
X = X-ray (let’s see what’s going on under those clothes)
He is slightly above average length but he is also endowed in the girth department. Again, lots of hair down there. 
Y = Yearning (how high is their sex drive?)
The easiest way to explain his sex drive is that he is the kind of guy to get hard over any bare bit of skin not covered. He will settle down more the longer you're together, but he still acts like a feral animal anytime he sees you. 
Z = Zzz (how quickly they fall asleep afterwards)
He will be out like a light as soon as his head hits the pillow. Get used to falling asleep with his arms and legs wrapped around you and his chin resting on your head. Good luck if you need to go to the bathroom in the middle of the night.
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Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by  jaredgardner   “You don’t have an SEO strategy problem. You have an organizational efficacy problem.”
  That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say “efficiency” is a more accurate term than “efficacy,” but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there’s a fatal flaw in your SEO program.
  At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
  What is enterprise SEO?  This same question was on a slide at a recent SEO meetup lead by  Ratish Naroor , Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there’s more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website  is  its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
  If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
     Corporate team structure, budgeting, and approval process.  There’s no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count. 
  Organic search as a channel can drive realistic business.  SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.  
  Unique and difficult SEO challenges.  This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.  
  How do you succeed at enterprise SEO?  When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.  1. Create a culture of SEO through visibility  SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle.  Tom Critchlow recently described this culture as a “grain.”  The direction and depth of this “grain” is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
     Automated reporting:  Focus on showing each team/person metrics they can control
    Dev teams:  Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like  DeepCrawl  for crawl reporting. 
  VPs and directors:  High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool,  DOMO , or its competitor  Tableau .   
  Product owners/business units:  Keyword-level data and traffic to a specific site section  that a team works on. An enterprise SEO tool like  BrightEdge  or  Conductor  can make these reports easy to manage. 
   Pro tip:  Include the email of the SEO lead on these reports and encourage questions. 
     Trainings 
   Many marketers still think SEO is something you sprinkle on at the end of a content project, or “something our IT team handles.” It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?” 
     Open brainstorms 
   Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the “SEO Brainshare.” Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI. 
    2. Teamwork and navigating a political environment
  As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
  While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
  For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?” and our main client contact responds, “Because XX department hasn’t been tasked with supporting us from their management, so this isn’t their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
     3. Don’t get lost in the noise — focus on return  This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to  a podcast  where  Bill Hunt  (an OG of SEO, BTW) said, “If you can’t put a dollar number on it, you won’t get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
  There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
  (Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
  Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):  (Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
  Then run a  percent change for delta  for those two numbers and you have the amount of new conversions for your project.
  Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
  =IFERROR(B3*(VLOOKUP(G3,’Rank CTR’!A:B,2,0)),0) 
  For this you’ll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from  AWR for unbranded search , but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
     You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the  Content Gap Analysis template  on our site.)
  Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our  Content Gap Analysis . Here’s a sample of how we present findings to clients:
     You can grab the Excel template from our site linked above.
  They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not.  We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
  Focus on the needle-movers and communicate the value of your ideas clearly  Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
    Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!
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wickedbananas · 7 years
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Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
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Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2q13Myy xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate Roadblocks for Enterprise SEO Efficacy http://ift.tt/2uxZNat xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate Roadblocks for Enterprise SEO Efficacy http://ift.tt/2uxZNat xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate Roadblocks for Enterprise SEO Efficacy http://ift.tt/2uxZNat xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate Roadblocks for Enterprise SEO Efficacy http://ift.tt/2uxZNat xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate Roadblocks for Enterprise SEO Efficacy http://ift.tt/2uxZNat xem thêm tại: http://ift.tt/2mb4VST để biết thêm về địa chỉ bán tai nghe không dây giá rẻ Overcoming Corporate 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christinesumpmg · 7 years
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Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
christinesumpmg1 · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
mariasolemarionqi · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
fairchildlingpo1 · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
dainiaolivahm · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
rodneyevesuarywk · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
mercedessharonwo1 · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
kraussoutene · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
conniecogeie · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
maryhare96 · 7 years
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2uhOGHK
0 notes
Text
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Overcoming Corporate Roadblocks for Enterprise SEO Efficacy
Posted by jaredgardner
"You don’t have an SEO strategy problem. You have an organizational efficacy problem."
That is typically what I tell our new clients at Red Door Interactive (RDI). Poor organizational efficacy can be caused by several things, most commonly a lack of labor, a lack of knowledge, or a lack of senior executive buy-in and direction. Many people would say "efficiency" is a more accurate term than "efficacy," but I like to remind people that you can do ineffective SEO in a very efficient manner. If the work doesn’t move the needle, then there's a fatal flaw in your SEO program.
At RDI, we specialize in marketing services for mid to large enterprise clients with annual revenues of our ideal client ranging from $50M/year to $20B/year. The size of clients that we work with have 50+ person marketing departments, and some with more than 1,000. Implementing profitable and evolving SEO programs is much more difficult for non-agile companies and those with marketing that predates the internet. Despite having more resources and built-in topical authority, enterprise SEO can be much harder than SMB SEO — not only because the SEO challenges are greater, but because it introduces another layer of organizational challenges.
What is enterprise SEO?
This same question was on a slide at a recent SEO meetup lead by Ratish Naroor, Director of SEO at Overstock.com. Ratish’s opinion of what constitutes enterprise SEO differed from mine in a few areas. Ratish’s main qualification was that the site in question had one million organic landing pages. At RDI, we work with companies that drive hundreds of millions of dollars a year in revenue through organic search. Often these sites have less than 5,000 pages, yet their digital marketing departments are twice the size of many marketing teams at e-commerce-first companies. In my opinion, there's more to consider than just the number of pages. I like to focus on the organization itself and not the size of its site; organizations whose website is its product take SEO more seriously. E-commerce retailers like Overstock, real estate sites like Zillow, and travel sites like Trip Advisor or Expedia all invest heavily in SEO programs. Many times, “old companies” that have been around 40+ years will have “old management” stakeholders who are a little late to the digital marketing party and more resistant to change. Does this late adoption of SEO and digital marketing make the organization itself any less enterprise? I don’t believe so.
If it’s not just page count that matters, where do you draw the line for “enterprise SEO”? Here’s how I classify it:
Corporate team structure, budgeting, and approval process. There's no hard number here, but typically 20 or more people are involved in taking web pages from an idea to a 200 status code. Some companies are so lean it will blow you away, so think more than just the total head count.
Organic search as a channel can drive realistic business. SEO isn’t for every company, so it’s crucial that the company can drive top-line revenue growth through organic search.
Unique and difficult SEO challenges. This may include large page counts where scaling on-page changes and crawl control is important, competitive industries where search terms have high paid CPAs, or international SEO operating in multiple languages and countries.
How do you succeed at enterprise SEO?
When working with an enterprise organization, there are three major areas to address in order to minimize internal SEO challenges and to see real follow-through in implementing high-value SEO ideas, strategies, and tactics.
1. Create a culture of SEO through visibility
SEO can’t succeed in a silo. To get your strategies implemented, you will need full participation and cooperation with content producers, developers, legal, and department heads. It’s important to remember that companies of this size will have an established culture. Sometimes this culture is dysfunctional, and overcoming it will be an uphill battle. Tom Critchlow recently described this culture as a “grain.” The direction and depth of this "grain" is going dictate how much time you spend on this step, and the best way to get people involved is to keep your work visible to the decision makers:
Automated reporting: Focus on showing each team/person metrics they can control
Dev teams: Technical crawl reports with issues such as internal redirects or 404 reports are relevant things that they can control. We like DeepCrawl for crawl reporting.
VPs and directors: High-level performance reports like M/M and Y/Y traffic and conversions give them a bird’s eye view of the site and the effects of your SEO efforts. Tying this data to a dollar figure will help make your case. This can include simple analytics data from Google Analytics, or more advanced tools such as our favorite BI tool, DOMO, or its competitor Tableau.
Product owners/business units: Keyword-level data and traffic to a specific site section that a team works on. An enterprise SEO tool like BrightEdge or Conductor can make these reports easy to manage.
Pro tip: Include the email of the SEO lead on these reports and encourage questions.
Trainings
Many marketers still think SEO is something you sprinkle on at the end of a content project, or "something our IT team handles." It’s up to you to break down those assumptions and educate their team on the idea that that SEO is symbiotic with every marketing channel and department. These trainings can vary quite a bit, so find what works for the company you are working in/with. We have seen success with the following formats: lunch and learns, video recordings for SEO suites mentioned above, team-specific trainings focused on the area the team controls such as development or content research. While I’d love to say that we turned all the marketers into great SEOs, that’s rarely the case. What we typically see — and are thrilled when it happens — is an email from a product manager that says, “Hey, we are launching a new product next quarter and you mentioned it’s good to do keyword research for new pages; can you help?”
Open brainstorms
Share your knowledge and promote contributions to the program. When I started at RDI 2.5 years ago, our SEO program was good, but it was siloed. We had 3 people working on their own projects for clients and not really collaborating with each other. To share ideas between the (much larger) SEO team and other teams, we started hosting weekly meetings called the "SEO Brainshare." Each week, one team member picks a topic or challenge and we workshop it with whoever wants to participate. We typically see 5–10 people from other teams at RDI join the meeting, which increases SEO knowledge and keeps our department top of mind. After a year of hosting these meetings religiously, we have seen a large influx in SEO work being incorporated into new and existing client programs, as well as a more multi-channel approach to everything we do at RDI.
2. Teamwork and navigating a political environment
As an agency, we have to be clear with our main point of contact: “You can’t change your SEO results without changing your site. We need you to be the driver of change at your organization. RDI will arm you with the ideas, rationale, and detailed instructions, but you have to get the people in your organization to act.”
While my experience is very agency-focused, in-house SEOs will have to explain a similar scenario to their managers, and the managers of the content, creative, and development teams. The best way to enable yourself for success is make sure you have access to all the players needed for SEO greatness, and they each know what’s at stake and have a certain degree of ownership from their managers. If the product owner doesn’t have a KPI tied to organic traffic or conversions on their pages, it’s highly unlikely they will prioritize and take ownership of organic traffic to those pages.
For a real-world example, I’ve presented challenges and opportunities to Senior VPs and CMOs at Fortune 100 companies where executives have said, “Wow this is a huge opportunity. Why haven’t we done this yet?" and our main client contact responds, “Because XX department hasn't been tasked with supporting us from their management, so this isn't their problem.” That’s where the politics really start to come in. You typically need to go high enough up the marketing department ladder to convince someone with power to back your initiative and direct people outside of your department to support you, holding those other people accountable for the results of the team.
3. Don’t get lost in the noise — focus on return
This is undoubtedly the hardest to nail. SEO results by nature are highly ambiguous. There is a constant flux of right vs wrong, causation vs correlation, and my least favorite, the best choice between two “good” options. I recently listened to a podcast where Bill Hunt (an OG of SEO, BTW) said, "If you can't put a dollar number on it, you won't get a dollar for it.” The hardest thing for me to do as I grew my SEO strategies from local businesses to enterprises was to eliminate SEO busy work. I needed to move away from tasks like updating ALT tags because a crawl tool flagged them as “errors,” and start focusing on projects that would have a monetary impact — like creating new site sections, reworking high-ranking titles for CTR, and consolidating competing content.
There are a few ways to estimate the impact of a fix. Most involve some form of search volume X expected CTR X conversion rate. Here’s the formula in theory:
(Expected click-through rate at current position X search volume for that term) X (conversion rate of site section) = Current non-brand conversions for a keyword
Now you need to see how many non-brand conversions you would get if you achieved the rank you feel is plausible (this is more of an art than science; I like to use the rank of the top competitor as “achievable”):
(Expected click-through rate at target position X search volume for that term) X (conversion rate of site section) = Target non-brand conversions for a keyword
Then run a percent change for delta for those two numbers and you have the amount of new conversions for your project.
Ideally you want to do this at scale, since you want to look at more than a single search term for a site change. Here is the excel formula for that:
=IFERROR(B3*(VLOOKUP(G3,'Rank CTR'!A:B,2,0)),0)
For this you'll need to have a CTR curve table in a table labeled “Rank CTR.” We used the CTR table from AWR for unbranded search, but feel free to use any CTR curve you feel is most accurate for your industry. You can even build upon your own data in Google Search Console.
You will need to do this once for current estimated traffic and again after you have set your target rank numbers, then run a delta to get percent change. (The above formula and CTR curve can be found in the Content Gap Analysis template on our site.)
Working in the agency world, the pressure for our recommendations to have a return is extremely high because those recommendations are measured against the cost of the retainer, even when the project might be something that tends to have a negative impact, like a domain migration. At RDI, the closest thing we have to a secret sauce for this is our Content Gap Analysis. Here’s a sample of how we present findings to clients:
You can grab the Excel template from our site linked above.
They say imitation is the sincerest form of flattery. In the Content Gap Analysis we look at what competitors are doing, then measure the estimated traffic for a topic area. This kind of analysis looks for gaps on our client’s site where competitors have content and we do not. We can examine the likelihood of us being successful in our next content endeavor and to put a number on the estimated traffic a competitor’s site section or page is getting. Once you find opportunities with a forecastable impact, prioritize them in content or site projects and try not to juggle too many balls at once — at least until some content projects have shipped. Don’t forget to quickly communicate the success of a project to accelerate the two factors mentioned above, even if it’s just a quick email with a screenshot from Google/Adobe Analytics.
Focus on the needle-movers and communicate the value of your ideas clearly
Enterprise SEO is great because it allows you the opportunity to work on sites with serious impact and serious challenges. Sometimes you must take the good with the bad, and in enterprise SEO the bad is typically the bureaucracy that comes with large companies. Focus on what matters, don’t piss anyone off, and don’t relent on the need for progress. Happy optimizing! Please share how you have conquered organization challenges in your work in the comments below!
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
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