#CX champions

[salesmarkglobal]

Tackle Common Challenges and Exceed Customer Expectations

In the ever-evolving landscape of business, one thing remains constant: customer experience, or CX, is very critical indeed. When it comes to marketing, any business that offers superior customer service will have their exceptional service brand. However, this chat is not over yet. This level of development is crucial for championing and maintaining the status quo and a firm hold on the game. So what I want to stress next in this article is the fact that CX champions should never be satisfied with ordinary customer service opportunities and that they should continue to raise the bar seeking for more information directly from consumers and by analyzing data.

Read the complete article for - Customers Expect Excellent Customer Service from CX Champions

For More B2b Customer Acquisition strategy Visit SalesMark Global

[cupacoat]

OH GOD I'M ALIVE

Whoopsie daisy tumbleweed app I've been gone for a bit because of a work overload but I've started trying to make a random Link Click Pokémon AU called Pokémon Past & Future

(yes, I know these teams are utter bullshit it's for the aesthetics and lore)

It's written from LG's POV, who want to help CXS on his journey to become champion while also trying to stop him from dying before he can do so. His first ever Pokémon was actually Lillipup, he really wants his Charmeleon to evolve, and the Munna he has was a gift from QL.

LG is the one mostly running the Time Photo Studio in this AU, supporting CXS when needed. He made a deal with a Celebi (somehow) when CXS first died and since then has trying to protect CXS from Team Vortex. Also, his watch is a Rotom watch!

QL is secretly the champion. CXS is completely ignorant to this fact but LG isn't. Despite this she was the first one to introduce him to Pokémon battling. She's been trying to also help guide him along this quest while also dealing with her work as champion secretly in the background.

I haven't worked much on Team vortex, but essentially Jessy and James are Li Tianchen and Li Tianxi and Liu Xiao is Giovanni

Ideas or criticism is welcome, I'd love to grow this concept with the rest of the fandom! :D

[oneminutefiftysixseconds]

thanks to team telenet-fidea for getting your two-time CX world champion to sit down with your new signing and... play country music?

[vacancy90]

Tibor del Grosso 🇳🇱 U23 CX World Champion in Tabor 2024 🌈

[collectingall]

∀ New York Giants Super Bowl XLII Champions Waterford Crystal Football LE #/5000 http://blog.collectingall.com/TCRvf5 👉 bit.ly/eBay-CX

[globalfintechseries]

X4 Summit 2024 Recap: Qualtrics Shows Why Organizations Need a C-E-Xy (Customer Experience + Employee Experience) Makeover

Historically, organizations kept employee experience (EX) separate from their customer experience (CX) initiatives, costing them uncontrolled attrition and poor customer loyalty. At the Qualtrics X4® 2024, we connected with the global leaders from the Experience Management (XM) industry. These XM practitioners shared their insights on how organizations can use Artificial Intelligence (AI) to deliver human-like experiences across multiple touchpoints. We will tell you how popular brands use Qualtrics XM solutions to establish a real “human” connection with customers and employees to showcase their values, innovation, and ethics.

Experience Management: An Introduction to New-age Business Values

It’s true that organizations still suffer from an “experience disconnect.”

According to a PwC report, 54% of US-based consumers feel the customer experience offered by most organizations needs improvement — There’s an experience gap that prevents brands from becoming iconic entities despite meeting the baseline expectations.

For most parts, these brands deliver products and services that exceed the parameters linked to speed, consistency, convenience, and friendliness. However, there is no assurance that they will still be considered “experience champions” or leaders as the experience gap widens each time we discuss the trends.

The reason?

Currently, organizations are “flying blind” with their experience management strategies. The experiences are disjointed due to the lack of shared vision and efforts. Leaders at the helm lack the initiative to connect the customer experience with the employee experience. They lack the edge to take on new demands arising in the AI-led experience management landscape. In 2024, companies have fewer chances to get it right with “Experience Management.” Say less than one, especially if you haven’t begun your experience journey to figure out the gaps in the GenAI era.

Why Do Organizations Need a CEX-y Makeover in 2024?

When CX and EX work together, organizations reap incredible results from this ‘connected’ XM approach.

If the customer is king, then your employees are the king-makers. Give customers what they want and they will buy more, and come back again. Give employees what they want, and they will stay and perform better. Along the same thought, customers and employees behave similarly and have similar aspirations when they talk and act with humans and technology-powered assistants like chatbots and IVAs. When organizations listen and respond to their talks and actions, customers and employees naturally become your biggest champions and advocates.

World-renowned brands such as Porsche, DISH, Adidas, and Hyatt have figured out one thing is essential to their existence and growth — CX + EX, embedded into their organizational culture. They have mastered the Connected XM. We knew them for their managerial expertise, sustained by human efforts, in bringing together CX and EX under one roof. Last week, we heard them narrate to the experience management industry how adequately they match and exceed expectations using technology.

Thanks to Qualtrics!!!

AI at Qualtrics is not something that was cooked up in the last six months to impress customers and users. The experience management solutions provider has been working on its AI roadmap for the last four-and-a-half years, CEO Zig Serafin revealed during his opening keynote last week at the X4 Summit.

“Making businesses more human using AI” emerged as the highlight of the event showcasing how Qualtrics customers and product leaders are working with powerful new capabilities of the XM Platform. Powered by Qualtrics AI, an XM-specific AI specialized in human connection and purpose-built to get you closer to your customers and employees. For years together organizations have attributed their success to delivering high-quality customer experience (CX) in the physical and digital realms. At Qaultrics X4  Summit, we witnessed the role employees play in taking CX efforts to new heights. New technologies can now support customer-facing employees to collect, track, and analyze conversations and sentiments for personalizing CX across different touchpoints.

With AI at their fingertips, CX leaders can empower their employees with superior EX that directly impacts how organizations can increase productivity, retain talent, improve products, and optimize customer support. All these, together with EX and CX ingredients powered by AI, drive revenue and strengthen organizational culture.

How Did Brands Embrace a CEX-y Makeover Using Qualtrics?

At the X4 Summit, eight companies stood apart from the crowd by revealing their true business value through exceptional CX and EX initiatives. They were bold, creative, and honest about their XM efforts, and that was visible in the way they reaped benefits from investing in XM solutions to build human connections for their businesses.

DISH Network

With the help of Qualtrics, DISH recorded a 10-point NPS increase within a year. It also reduced customer churn by using Qualtrics’ insights. Its cutting-edge approach to using Qualtrics AI to collect and analyze video feedback is helping agents uncover new customer insights from unstructured data. These insights are directly connected to business-wide improvements that are further cultivated to design and operate a customer-centric culture.

On Day 2 of the X4 Summit, I spoke to Christina Sansone, vice president of CX transformation at DISH Network VP of CX transformation. Customers have a strong affinity toward brands that offer them a great CX at all touchpoints. DISH Network’s customer-centric culture is a living example. I asked Christina how her organization uses AI-powered video surveys and feedback software for sentiment and emotional analytics.

How has an XM solution provider like Qualtrics truly enabled DISH to meet its CX objectives?

Christina said, “Customers have to continually engage with your product to know they are getting value from it. When customers stop engaging, something is wrong.”

“We piloted an XM campaign (with Qualtrics XM Video Feedback) last year for our NPS survey. Within two weeks, we had roughly 100 videos come back to us. We were just shocked (with the results)! The pilot proved that our customers understood technology and wanted to send us the video feedback. It was a very relevant piece of information. We used the videos a lot of time to emphasize the specific points or parts of the customer journey. We do analysis of the customer experience. We talk to the customers to understand what can be done to improve the experience… But when I play the videos, and show them what the customer said, it makes it all so real. You can’t argue with the customer from that perspective,” added Christina. 

Christina mentioned how they use the customer video feedback to encourage the field agents– it kind of cross-overs to the EX part as well.

[miongplus]

Concentrix Extends Rebrand Launch with Drone Show in Cebu FUNATIX Family Day

Global technology and services leader Concentrix (Nasdaq: CNXC) extends the launch of its new brand positioning with a drone show in Cebu.

Building on the momentum from a similar event in Manila, Concentrix's Family Day in Cebu sustains its commitment as an industry leader and being the first customer experience (CX) company to host a drone show in the country.

Attended by approximately 30,000 Concentrix Cebu game-changers and their loved ones, the show took place in what is considered the country’s biggest employee-focused multi-event series in which the company invests hundreds of millions of pesos each year, the Concentrix Family Day #OneFamNation. Called FUNATIX in Cebu, it was one of 11 location-based events nationwide. Aside from the drone show, FUNATIX featured bands Bamboo, Oh! Caraga and improv theater group SPIT performing for the gigantic crowd.

“Bringing the drone show to Concentrix Cebu Family Day reflects our commitment to deliver exceptional experiences and personally engage our people where they live and work. Revealing our new logo with this experience is a testament to Concentrix’s human-centered, tech-led approach: blending fresh and modern innovation with entertainment to create an unforgettable moment,” said Amit Jagga, EVP and Country Leader for Concentrix Philippines.

Continuing the annual tradition of FUNATIX, the full-day event was held at SM Seaside. It included activities for the whole family, featured Concentrix game-changer talent showcase and Battle of the Bands, as well as recognition of Concentrix Cebu as inter-BPO Sports Champions. “Our commitment to put our clients and game-changers at the center of everything that we do remains the same, and anchors the ways in which we provide experiences that go beyond ‘WOW’. Our annual Family Day is an ongoing investment to celebrate our people who are the driving force of our business, as well as the loved ones for whom they give their best every day,” Country Leader Amit further remarked.

Concentrix in the Philippines remains the nation’s largest private employer with over 100,000 game-changers in over 50 sites spread across 20 cities. It has recently been recognized at the Asia CEO Awards 2023 as Grand Winner for Top Employer of the Year.

About us: Experience the power of Concentrix Concentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.

[weshipyourride]

2023 US Cyclocross National Championship Recap

The 2023 US Cyclocross National Championships returned to Joe Creason Park in Louisville, Kentucky, where Bikeflights Ambassadors Clara Honsinger and Eric Brunner won the elite races in dominant fashion this past weekend. By the end of what was nearly a full week of the best American cyclocrossers going head-to-head, a total of five Bikeflights Ambassadors and one staff member would each earn a national championship jersey and gold medal.

The week started out dry and warm but eventually turned wet, muddy and cold, producing classic cyclocross conditions that made the races exciting to watch. 

Honsinger Dominates Elite Women's Race

Clara Honsinger entered the elite women's race as both the defending champion and the favorite, and she lived up to all the hype. Starting strong, Honsinger quickly established a comfortable lead, then maintained a steady pace throughout the race. By winning, Honosinger secured her fourth consecutive cyclocross national title and added another piece of gold to her already impressive collection.

Results

1. Clara Honsinger (Team S&M CX)

2. Katie Clouse (Steve Tilford Foundation Racing)

3. Raylyn Nuss (Steve Tilford Foundation Racing)

Brunner Overcomes Adversity To Defend Elite Men's Title 

The elite men's race was equally thrilling with four riders, including Eric Brunner, going pedal for pedal for much of the race. After suffering a mechanical and appearing to possibly be out of contention for the win, he chased back to the front, Brunner proved to be the strongest and earned his second national title.

Results

1. Eric Brunner (WTB Pivot)

2. Andrew Strohmeyer (CXD Trek Bikes)

3. Scott Funston (WTB Pivot Endurance)

Photo by Judah Gustafson.

Bikeflights Ambassadors Win Cyclocross National Titles

In addition to Honsinger and Brunner both taking victory their respective events, three other  Bikeflights Ambassadors from the Bear National CX Team also earned national titles: 

Kira Mullins (Junior women 15-16)

Vida Lopez de Sam Roman (Junior Women 17-18)

Jack Spranger (Under 23 men) 

Photo by Bruce Buckley.

After a full season of racing gravel and mountain bikes, Bikeflights Staff Member Kerry “Kenny” Werner kicked the dust off his cyclocross bike and won the single speed men’s category with a sprint finish. 

Photo by Dave Reich.

Last but not least, we’d like to shout out to Ambassador Caleb Swartz, who amazingly raced his way to 11th place in the elite men’s race after crashing just after the start. What a comeback! 

Congratulations to everyone who braved the weather and put in their best effort during an exciting week of ‘cross action in Louisville. We can’t wait to see how many of these riders do as they make their way over to Europe to finish off the ‘cross season! 

Photo by Judah Gustafson.

[servicesmishtel]

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[universalinfo]

How To Create A Remarkable Customer Experience (CX)

Customers today expect more than a competitive price and a great product. What they remember is how you made them feel — that’s the customer experience. Visit us here: “Khula”.

Customer experience can make or break a business. That’s because the experience you provide to customers ultimately decides how they feel about doing business with you.

Never mind that you offer a great product or service at an attractive price, when customer experience is wrong, nothing else will seem right.

Think of a time when you’ve had a great experience in a restaurant compared with a not so great one. Which restaurant would you go back to, or recommend to friends and family?‍

What is CX?

CX (Customer Experience) is the feeling that a customer walks away with after any interaction with your brand, product, or service. It covers every touchpoint that a person has with your business, from their initial awareness to making a purchase. A positive CX increases customer loyalty, advocacy, and repeat business, whereas a negative CX results in customer churn, negative reviews, and a damaged reputation.

Negative perceptions of your business drive people away to a competitor in search of a better experience. This means companies can no longer compete on price and product alone. CX is a way to differentiate your business from competitors. For that reason, many companies focus on improving their CX by mapping out existing processes and identifying and implementing ways to streamline and improve them.

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“I like that CX is a viable system I can apply to help develop a strategy for increasing our effectiveness in inspiring, integrating, and retaining newcomers to our church. In particular, unchurched people. I found the CX mapping system incredibly insightful and intuitive in teasing out some of the blind spots.” — Pastor Noel, Chilliwack Alliance Church, Chilliwack

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(after going through our CX Workshop at Khula)

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CX has moved to the forefront of many businesses. Large enterprises even create roles for CX champions and CXOs (Customer Experience Officers). These advocates monitor and continuously improve customer engagement, customer journeys, and the customer experience online and offline.‍

Why is CX important?

CX drives differentiation. This is particularly important in competitive markets where it’s hard to stand out from competitors. Here are some of the main reasons why CX is important:

Customer retention and loyalty: A positive CX increases customer satisfaction and loyalty, leading to repeat business and a higher customer lifetime value. In contrast, a negative CX can result in customer churn and lost revenue.

Brand reputation: A remarkable CX enhances a brand’s reputation, leading to positive word-of-mouth recommendations. Negative CX has the opposite effect — negative reviews and damage to a brand’s reputation.

Competitive advantage: Engineering a remarkable CX gives a company a competitive advantage, differentiating it in the marketplace.

Customer insights: CX data and customer feedback help businesses understand their customer’s needs, preferences, and behaviours. This helps a company to improve its products and services, and align its marketing and sales efforts to meet customer needs.

Cost savings: Providing a positive CX helps to reduce the costs associated with customer complaints, returns, and support, and increase operational efficiency. It can motivate employees and drive a higher return on investment for shareholders.‍

6 emotional drivers for CX excellence

The key to delivering CX excellence is to build emotional bonds between customers and your company, creating deeper relationships. Here are 6 emotional drivers to make that happen:

Build trust: People want to do business with companies they can trust. It’s that simple. Becoming a trustworthy brand in the eyes of your customers makes you reliable. This creates loyalty.

Speak to individuals: Whether you’re B2B, B2C or D2C, people do business with people. That’s why it’s important to treat customers as individuals — getting to know their needs and pain points as people.

Make it easy: If it’s easy and effortless to do business with you, customers are more likely to buy from you, and give you repeat business.

Walk in their shoes: Understanding and empathising with customers lets them know you understand their problems. You become a trusted guide that helps solve a key problem.

Deliver on your promise: Whatever your promise to customers, make sure you deliver on it by managing, meeting, and exceeding their expectations — going above and beyond.

Put things right: From time to time something will go wrong. The important thing is to put it right quickly, making the customer a priority.‍

Doing all of these things well creates a real bond with customers, and that’s what keeps them coming back. Customers do business with companies they trust, and to earn their trust you need to understand your customers, and walk in their shoes.

How CX works‍

“It was so nice to have someone objectively break down each step of my client interactions and help me improve all aspects of my communication and service! It’s so easy to keep doing something because that’s how you’ve always done it, but there are so many benefits to continuing tweaking and improving the customer experience. I would highly recommend this to any business owner!” — Jete, Founder, Urban Fig Photography‍

(after going through our CX Workshop at Khula)

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To be successful, CX has to be a top-down initiative. The founder, CEO, or management team needs to filter it down to the rest of the company — employees and other stakeholders. That’s because staff involvement helps everyone understand their role in creating a remarkable customer experience. It also helps moderate over-promising and under-delivering.

Happy staff — who understand their role in consistently delivering a remarkable customer experience — in turn create happy customers. This creates opportunities for upselling and cross-selling, and increased spending. In fact, research by Deloitte shows customer spending increases 140% after a positive experience. Here’s how to make it happen:

Step 1: Create buyer personas

How well do you know your customers? Knowing who your customers are makes it much easier to direct your marketing and CX efforts. From your website copy to social media captions, remarkable CX relies on understanding your customer’s pain points. Mapping out detailed buyer personas makes this possible. Without buyer personas, any marketing effort will simply be a ‘best guess’ with limited success.

Step 2: Map the customer journey

The next step is to map out the existing customer journey. This could be across the entire company — each and every touchpoint — or a particular part of the business, such as a department or a stage of the journey. Customer journey mapping sets out what the journey’s like today and how the customer feels at each stage. It then looks at what can be done to improve the experience — the opportunities for making the CX better.

Step 3: Close the gaps and create an action to-do list

How a CX workshop can help your business‍

“One of the most significant areas was looking at our processes and the experience that customers have going through those from a perspective of the outcome, but also how, when, and who delivers each step in the process. This gave me a lot of clarity in how we can improve our processes to support our clients and improve customer experience.” — Toby Trimble, Founder and CEO, Trimble Group‍

(after going through our CX Workshop at Khula)

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Some companies have never given much thought to CX, and they might not have a firm grasp on their customer journey. Others might not even be aware of the process customers have to follow. In some cases, businesses know there’s something they could be doing better to improve their CX — maybe after negative feedback from a customer — they’re just not sure how to fix it.

For most businesses, a CX workshop is a great way to get to grips with CX, take a deep dive, and properly understand how to make it better. Khula Design Studio founder — Jamie Windell — provides both in-person and online CX workshops tailored to your specific business model and business needs.‍

Let’s get mapping

Simply choose a slot and book online today. Book a CX workshop

[customerexperiencevlog]

World Champions of offshore CX Delivery

[collectingall]

∀ Messier, Graves, Leetch, Richter New York Rangers Core 4 Multi Signed Autographed 93-94 Stanley Cup Champions Puck (CX Auth) http://blog.collectingall.com/TCBqNZ 👉 shrsl.com/4fuj5 👈

[saleforce]

The Benefits of Using Salesforce Across Clouds for Marketing Teams

Platforms and automation tools have proliferated significantly over the past ten years, returning control of marketing to the corporation. Because of this, marketing leaders are shifting cost-center and support operations, like as branding and public awareness campaigns, to customer acquisition, engagement increasing, and lifetime value models. Marketers are automating more, utilising numerous platforms, and connecting data, insights, and experiences to achieve this.

Since marketers are becoming integrated across business divisions and service lines, their perspectives may be observed in the technology that enable and support the accomplishment of their goals. Through customer relationship management (CRM), customer service, e-commerce, marketing automation, and community interaction, this is possible inside the Salesforce ecosystem. Let's examine each of these clouds in turn to see how marketing affects them and how it affects them.

Community Cloud

The Salesforce Community Cloud is a flexible platform that enables businesses to connect with a wide range of audiences, including their clients, partners, and staff. In the past, this would have been considered a "portal," but in actuality, Community Cloud assists in establishing connections between particular audiences and the brand for a more customised and engaged experience. Marketers are influencing these communities with connected audience data points, digital communications, and personalized assets based on where they are in their customer, internal, or buyer journeys thanks to this improved brand relationship. Additionally, you can observe how marketers are having an impact on communities by integrating social engagement strategies into this setting in order to strengthen the voice of the brand, activate assets, and foster audience collaboration.

Commerce Cloud

Commerce Cloud assists businesses in developing and scaling their e-commerce storefronts for particular customers, whether they are B2B or B2C. Marketers have been making their impacts known as B2B commerce solutions digitally transform traditional partner and distributor markets for faster orders, hierarchies, contract pricing, and custom catalogues, and B2C e-commerce solutions continue to evolve for improved engagement with customers by leveraging tactics like real-time messaging and personalized content. This manifests itself through a number of programmes, such as improved social inclusion for By promoting and sharing experiences, as well as increasing traffic and an organic following of people who are interested in the items, this has assisted in converting customers into brand champions. Additionally, marketers are using their enhanced omni-channel messages to aid welcome trips and shopping cart abandonment.

Service Cloud

Users of Service Cloud can discover topic-specific content, escalate concerns, and automate customer service-related procedures. Service Cloud can route cases so that the proper agent can acquire a complete picture of the client to guide responses. Service Cloud can listen to and respond to customers across a range of channels, including social, website(s), point-of-sale (POS), etc. This is the assistance that companies offer, and this is the concern that the brand conveys. As a result, marketing is having an increasing impact on customer service. In order to properly comprehend the entire client experience, marketers are interacting with the customer service side of things (CX).

Sales Cloud

The CRM was once thought of as a tool used only by the sales team to manage leads, pipelines, and store customer information, but it has now evolved into a crucial component of the toolkit for marketers. By personalising the experiences for a company's prospects and customers as they progress through the sales funnel and engage in post-purchase activities, marketing is having an increasing impact on CRMs. The organisation as a whole, not just the marketers, are able to comprehend the return on marketing investment (ROMI) and priorities marketing expenditure in the appropriate areas thanks to the combination of this marketing activity data with engagement and conversion data.

Marketing Cloud

Salesforce Marketing Cloud Services covers every category of marketing technology, including advertising, content, social media, sales, data, and management. Because of this, marketers use Marketing Cloud to connect and integrate not only the aforementioned Salesforce services, but also additional systems like content management systems (CMS) and analytics to improve the customer experience. Marketing Cloud is heavily influenced by marketers, but similar to other Salesforce platforms, additional collaboration from IT, business units, and partners shapes how it can facilitate the best interaction.

The objective for marketers is to develop scalable one-to-one marketing interactions with every consumer, through a variety of channels, on any device, and regardless of where they are in their individual customer journeys. All of these initiatives fall under the marketing category and are made possible by various Salesforce technologies. It can be challenging to transition from a support/cost center to a more results-based structure via business outcomes, but understanding which of those technologies marketers can use to make a difference while adhering to the fundamentals of marketing artistry can have an incredible impact on organisations as they go through their digital transformations, regardless of where they are in the process.

[weshipyourride]

Testimonial: Clara Honsinger Ships With Bikeflights

Multi-time US Cyclocross National Champion Clara Honsinger of Team S&M CX trusts Bikeflights to get her bikes to important races across the country and around the world. In this guest blog post, Clara describes a previous experience booking a Bikeflights shipment and shares what she loves about using our bike shipping service. 

Photo by Adam Koble.

I had everything prepared for Cyclocross Nationals: travel booked, training complete and my bikes were neatly packed in the boxes, ready to be shipped. The next steps were easy. I logged onto the Bikeflights website, quickly entered the shipping address, selected the premium insurance coverage and requested a pickup from my doorstep. 

Within a few minutes, my email pinged, and my label was ready to be printed. I was excited and ready to go, until I realized my mistake: it was 1308 Burton Rd, not 1318 Burton Rd. Nooo! It was a Saturday, and I needed my bikes to be shipped by Monday in order to make it to the race on time! 

But luckily, Bikeflights’ Support Team was there to save my race. With one quick phone call on a weekend morning, a friendly customer service agent was able to correct the address. Two minutes later, the new label was in my inbox, free of charge. Now I was ready to race!

Photo by Dylan VanWeelden.

Of the many reasons to use Bikeflights to transport my gear, the most important to me is the immediate and direct customer support. Bikeflights staff are responsive, personable and fast via chat, email and phone. They help me find shipping addresses, ensure my bikes have premium insurance and are available every day of the week. 

Especially when shipping equipment internationally, they set me up with all the necessary documentation and information to clear customs easily. No other shipping company can provide the same level of service and care. 

Furthermore, Bikeflights is Carbon Neutral Certified, meaning that the impact of travel is balanced by purchasing carbon offsets.

Overall, Bikeflights is here to help me get my equipment to events as quickly and efficiently as possible. With less stress, I can fully focus on the race.

Rest assured, you still have time to book your bike shipment to ‘Cross Nationals in Louisville, Kentucky!

Photo by Adam Koble.

[servicesmishtel]

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[gibier3000]

An interview in a local newspaper of swiss cyclo-cross ride Albert Zweifel here