#Contempt**
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#Here is the list with the numbers removed and hashtags added:#- **#CallAGeneralElection**#bbclaurak**#IPLAuction**#SundayBrunch**#LizKendall**#LasVegasGP**#MaxVerstappen**#Signed**#Pant**#Southampton**#Contempt**#Lando**#McLaren**#LewisHamilton**#Sainz**#Ferrari**#FPTP**#Dorries**#StormBert**#Bumrah**#CharlesLeclerc**#Aussies**#WorldChampion**#PiersMorgan**#ChristTheKing**#PortmanRoad**#Anna**#GeorgeRussell**
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And yet somehow, still not the worst lawyer and/or defendant that's been in an Ace Attorney game
(Text is from Dropout TV/Game Changer)
#black leg sanji#roronoa zoro#zosan#one piece#momoart#they both spend a night in jail for being in contempt of court
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Shatter a mirror for 7 years of bad luck or something
#persona 5 spoilers#so nearly done with this game#only gotta finish up third semester#and whewwww what a ride it has been and Akechi STAYS ON TOP AS MY FAVOURITE YEAHHh#anyway something about how even under all that contempt akiren is the only person who Akechi has ever been even remotely genuine with#and then having to eliminate him... man#goro akechi#persona 5#p5r#akira kurusu#ren amamiya#shuake#cw blood#catt art
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Tesla accused of hacking odometers to weasel out of warranty repairs

I'm on a 20+ city book tour for my new novel PICKS AND SHOVELS. Catch me at NEW ZEALAND'S UNITY BOOKS in AUCKLAND on May 2, and in WELLINGTON on May 3. More tour dates (Pittsburgh, PDX, London, Manchester) here.
A lawsuit filed in February accuses Tesla of remotely altering odometer values on failure-prone cars, in a bid to push these lemons beyond the 50,000 mile warranty limit:
https://www.thestreet.com/automotive/tesla-accused-of-using-sneaky-tactic-to-dodge-car-repairs
The suit was filed by a California driver who bought a used Tesla with 36,772 miles on it. The car's suspension kept failing, necessitating multiple servicings, and that was when the plaintiff noticed that the odometer readings for his identical daily drive were going up by ever-larger increments. This wasn't exactly subtle: he was driving 20 miles per day, but the odometer was clocking 72.35 miles/day. Still, how many of us monitor our daily odometer readings?
In short order, his car's odometer had rolled over the 50k mark and Tesla informed him that they would no longer perform warranty service on his lemon. Right after this happened, the new mileage clocked by his odometer returned to normal. This isn't the only Tesla owner who's noticed this behavior: Tesla subreddits are full of similar complaints:
https://www.reddit.com/r/RealTesla/comments/1ca92nk/is_tesla_inflating_odometer_to_show_more_range/
This isn't Tesla's first dieselgate scandal. In the summer of 2023, the company was caught lying to drivers about its cars' range:
https://pluralistic.net/2023/07/28/edison-not-tesla/#demon-haunted-world
Drivers noticed that they were getting far fewer miles out of their batteries than Tesla had advertised. Naturally, they contacted the company for service on their faulty cars. Tesla then set up an entire fake service operation in Nevada that these calls would be diverted to, called the "diversion team." Drivers with range complaints were put through to the "diverters" who would claim to run "remote diagnostics" on their cars and then assure them the cars were fine. They even installed a special xylophone in the diversion team office that diverters would ring every time they successfully deceived a driver.
These customers were then put in an invisible Tesla service jail. Their Tesla apps were silently altered so that they could no longer book service for their cars for any reason – instead, they'd have to leave a message and wait several days for a callback. The diversion center racked up 2,000 calls/week and diverters were under strict instructions to keep calls under five minutes. Eventually, these diverters were told that they should stop actually performing remote diagnostics on the cars of callers – instead, they'd just pretend to have run the diagnostics and claim no problems were found (so if your car had a potentially dangerous fault, they would falsely claim that it was safe to drive).
Most modern cars have some kind of internet connection, but Tesla goes much further. By design, its cars receive "over-the-air" updates, including updates that are adverse to drivers' interests. For example, if you stop paying the monthly subscription fee that entitles you to use your battery's whole charge, Tesla will send a wireless internet command to your car to restrict your driving to only half of your battery's charge.
This means that your Tesla is designed to follow instructions that you don't want it to follow, and, by design, those instructions can fundamentally alter your car's operating characteristics. For example, if you miss a payment on your Tesla, it can lock its doors and immobilize itself, then, when the repo man arrives, it will honk its horn, flash its lights, back out of its parking spot, and unlock itself so that it can be driven away:
https://tiremeetsroad.com/2021/03/18/tesla-allegedly-remotely-unlocks-model-3-owners-car-uses-smart-summon-to-help-repo-agent/
Some of the ways that your Tesla can be wirelessly downgraded (like disabling your battery) are disclosed at the time of purchase. Others (like locking you out and summoning a repo man) are secret. But whether disclosed or secret, both kinds of downgrade depend on the genuinely bizarre idea that a computer that you own, that is in your possession, can be relied upon to follow orders from the internet even when you don't want it to. This is weird enough when we're talking about a set-top box that won't let you record a TV show – but when we're talking about a computer that you put your body into and race down the road at 80mph inside of, it's frankly terrifying.
Obviously, most people would prefer to have the final say over how their computers work. I mean, maybe you trust the manufacturer's instructions and give your computer blanket permission to obey them, but if the manufacturer (or a hacker pretending to be the manufacturer, or a government who is issuing orders to the manufacturer) starts to do things that are harmful to you (or just piss you off), you want to be able to say to your computer, "OK, from now on, you take orders from me, not them."
In a state of nature, this is how computers work. To make a computer ignore its owner in favor of internet randos, the manufacturer has to build in a bunch of software countermeasures to stop you from reconfiguring or installing software of your choosing on it. And sure, that software might be able to withstand the attempts of normies like you and me to bypass it, but given that we'd all rather have the final say over how our computers work, someone is gonna figure out how to get around that software. I mean, show me a 10-foot fence and I'll show you an 11-foot ladder, right?
To stop that from happening, Congress passed the 1998 Digital Millennium Copyright Act. Despite the word "copyright" appearing in the name of the law, it's not really about defending copyright, it's about defending business models. Under Section 1201 of the DMCA, helping someone bypass a software lock is a felony punishable by a five-year prison sentence and a $500,000 fine (for a first offense). That's true whether or not any copyright infringement takes place.
So if you want to modify your Tesla – say, to prevent the company from cheating your odometer – you have to get around a software lock, and that's a felony. Indeed, if any manufacturer puts a software lock on its product, then any changes that require disabling or bypassing that lock become illegal. That's why you can't just buy reliable third-party printer ink – reverse-engineering the "is this an original HP ink cartridge?" program is a literal crime, even though using non-HP ink in your printer is absolutely not a copyright violation. Jay Freeman calls this effect "felony contempt of business model."
Thus we arrive at this juncture, where every time you use a product or device or service, it might behave in a way that is totally unlike the last time you used it. This is true whether you own, lease or merely interact with a product. The changes can be obvious, or they can be subtle to the point of invisibility. And while manufacturers can confine their "updates" to things that make the product better (for example, patching security vulnerabilities), there's nothing to stop them from using this uninspectable, non-countermandable veto over your devices' functionality to do things that harm you – like fucking with your odometer.
Or, you know, bricking your car. The defunct EV maker Fisker – who boasted that it made "software-based cars" – went bankrupt last year and bricked the entire fleet of unsold cars:
https://pluralistic.net/2024/10/10/software-based-car/#based
I call this ability to modify the underlying functionality of a product or service for every user, every time they use it, "twiddling," and it's a major contributor to enshittification:
https://pluralistic.net/2023/02/19/twiddler/
Enshittification's observable symptoms follow a predictable pattern: first, a company makes things good for its users, while finding ways to lock them in. Then, once it knows the users can't easily leave, the company makes things worse for end-users in order to deliver value to business customers. Once these businesses are locked in, the company siphons value away from them, too, until the product or service is a pile of shit, that we still can't leave:
https://pluralistic.net/2025/02/26/ursula-franklin/#franklinite
Twiddling is key to enshittification: it's the method by which value is shifted from end-users to business customers, and from business customers to the platform. Twiddling is the "switch" in enshittification's series of minute, continuous bait-and-switches. The fact that DMCA 1201 makes it a crime to investigate systems with digital locks makes the modern computerized device a twiddler's playground. Sure, a driver might claim that their odometer is showing bad readings, but they can't dump their car's software and identify the code that is changing the odometer.
This is what I mean by "demon-haunted computers": a computer is "demon-haunted" if it is designed to detect when it is under scrutiny, and, when it senses a hostile observer, it changes its behavior to the innocuous, publicly claimed factory defaults:
https://pluralistic.net/2024/01/18/descartes-delenda-est/#self-destruct-sequence-initiated
But as soon as the observer goes away, the computer returns to its nefarious ways. This is exactly what happened with Dieselgate, when VW used software that detected the test-suite run by government emissions inspectors, and changed the engine's characteristics when it was under their observation. But once the car was back on the road, it once again began emitting toxic gas at levels that killed killed dozens of people and sickened thousands more:
https://www.nytimes.com/2015/09/29/upshot/how-many-deaths-did-volkswagens-deception-cause-in-us.html
Cars are among the most demon-haunted products we use on a daily basis. They are designed from the chassis up to do things that are harmful to their owners, from stealing our location data so it can be sold to data-brokers, to immobilizing themselves if you miss a payment, to downgrading themselves if you stop paying for a "subscription," to ratting out your driving habits to your insurer:
https://pluralistic.net/2023/07/24/rent-to-pwn/#kitt-is-a-demon
These are the "legitimate" ways that cars are computers that ignore their owners' orders in favor of instructions they get from the internet. But once a manufacturer arrogates that power to itself, it is confronted with a tempting smorgasbord of enshittificatory gambits to defraud you, control you, and gaslight you. Now, perhaps you could wield this power wisely, because you are in possession of the normal human ration of moral consideration for others, to say nothing of a sense of shame and a sense of honor.
But while corporations are (legally) people, they are decidedly not human. They are artificial lifeforms, "intellects vast and cool and unsympathetic" (as HG Wells said of the marauding aliens in War of the Worlds):
https://pluralistic.net/2025/04/14/timmy-share/#a-superior-moral-justification-for-selfishness
These alien invaders are busily xenoforming the planet, rendering it unfit for human habitation. Laws that ban reverse-engineering are a devastating weapon that corporations get to use in their bid to subjugate and devour the human race.
The US isn't the only country with a law like Section 1201 of the DMCA. Over the past 25 years, the US Trade Representative has arm-twisted nearly every country in the world into passing laws that are nearly identical to America's own disastrous DMCA. Why did countries agree to pass these laws? Well, because they had to, or the US would impose tariffs on them:
https://pluralistic.net/2025/03/03/friedmanite/#oil-crisis-two-point-oh
The Trump tariffs change everything, including this thing. There is no reason for America's (former) trading partners to continue to enforce the laws it passed to protect Big Tech's right to twiddle their citizens. That goes double for Tesla: rather than merely complaining about Musk's Nazi salutes, countries targeted by the regime he serves could retaliate against him, in a devastating fashion. By abolishing their anticircuvmention laws, countries around the world would legalize jailbreaking Teslas, allowing mechanics to unlock all the subscription features and software upgrades for every Tesla driver, as well as offering their own software mods. Not only would this tank Tesla stock and force Musk to pay back the loans he collateralized with his shares (loans he used to buy Twitter and the US predidency), it would also abolish sleazy gimmicks like hacking drivers' odometers to get out of paying for warranty service:
https://pluralistic.net/2025/03/08/turnabout/#is-fair-play
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2025/04/15/musklemons/#more-like-edison-amirite
Image: Steve Jurvetson (modified) https://commons.wikimedia.org/wiki/File:Tesla_Model_S_Indoors.jpg
CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.en
#pluralistic#tesla#demon-haunted cars#autoenshittification#fraud#odomoter fraud#automotive#dieselgate#elon musk#musk#enshittification#1201#dmca 1201#felony contempt of business model#repair#right to repair
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More of the fairy au from last night because it’s what 6 yr old silu would want
#marinette has her necklace and Chloe’s got her brooch :3#they don’t hate her at all btw Tom calls her misstinguette playfully and she has interpreted this as deep contempt for some reason#miraculous ladybug#silu's art#miraculous ladybug and chat noir#mlb fanart#marinette dupain cheng#chloe bourgeois#ml fairy au
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i don’t really understand when death note fans are like. “why didn’t [character] do [morally correct thing] instead?” well that’s because everyone in death note is a wretch
“why did L do [horrible awful thing] if he’s supposed to be the good guy?” because he’s not a good guy he’s a horrible bastard and opposing a bad guy doesn’t make him a good guy and that’s what’s beautiful about him. plus he was getting off on it
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(Source)
#destiel#twitter#x#brazil#censorship#contempt of court#brazen contempt of court#castiel#dean winchester#breaking news
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"I've been waiting for ages for somebody to unmask them."
This moment tends to elicit negative reactions in a first read through, and I've got some opinions about why where Kabru is coming from here actually makes a lot of logical sense. So I thought I'd elaborate on that.
I think people hear this and go, "He thinks they must be hiding something because they gave money to someone? What a cynic." Or "he dislikes them because they did charity?? What's wrong with this guy!". And obviously, a lot, a lot is wrong with him. But I think this makes more sense than it seems at first glance! What people evaluating this judgement miss is why Kabru is paying attention to Laios and co to begin with.
Kabru knows of the Touden siblings because (he's a little bit of a stalker-) he is keeping an eye on all the relevant parties in events developing on the island, in order to be able to guide them to his preferred outcome. This includes adventurers because they are the ones actually exploring the dungeon! He's well aware that something as minor as internal tensions between party members could be key to the historical events that are developing. (He would love the assassination of Archduke Franz Ferdinand.)
His desired outcome is that whatever the rewards are of breaking the dungeon's curse, whether that's kingship or the ancient elven secrets of dungeons, are claimed by:
A) a short lived person
B) Someone who will be a good, effective leader and/or use those secrets and the power they carry wisely, with foresight, and to establish a political bloc for short lived people.
The person he can best trust to do this is, of course, himself. But due to his PTSD regarding dungeons and monsters, he's not able to develop the necessary skills to conquer the dungeon. Once he realises this, he starts looking for someone else who he can support to that end.
But most of the adventurers don't have any intentions of conquering the dungeon, don't have the skills, or are unsuitable in other ways. In fact, it seems like some potentially suitable people are the Toudens. There are a lot of good rumours about them going around - they actually seem to have a very positive reputation! That's what Kabru means when he says "unmask".
So when Kabru is observing something like them giving money to an old comrade from their gold-peeling days, he doesn't consider it a problem because "they're giving money to this person who doesn't actually need it" or because they must have some dark secret if they act superficially nice. I think he actually understands this situation and what it implies about Laios (in particular) perfectly well.
Laios and Falin gave money to an old comrade who got injured and couldn't work. That person then healed up but kept taking their money. Then he used the money to start smuggling illicit goods to the island.
The key is that for Kabru, the problem here is the same as with the corpse retrievers - people using the dungeon's resources to fuel dangerous, selfish, or violent pursuits cause problems for the island, attract more criminals and people with motives other than breaking the curse, and increase the chances of the whole situation ending in tragedy.
Kabru is willing to work with the Shadow Lord of the island if it gets him to his goal - he isn't scrupulous - but the criminal element of the island increasing is something he sees as a major issue.
Also, when you're evaluating someone as a candidate for power, riches, secrets, potentially kingship - then being curious about how the money you give to people is going to be used is kind of a relevant trait!
Interpersonally, Kabru's actually very easygoing - I mean, Mickbell isn't exactly an upstanding guy, is he! But Kabru likes him and they get along well. These traits wouldn't be a problem at all in a friend, or a comrade, or someone Kabru was confident he could use. But he can't get a handle on Laios, and Laios is someone who has the potential to be a major player!
On Laios' end, this is the same as with the marriage seeker who joined their party. She kept asking for things and he gave them to her, because he tries to be nice to others. He even gives her money! It's the exact same thing.
That's fine, but it became a problem because he basically wasn't interested in her motives, didn't notice she was trying to manipulate him, and it also didn't occur to him that the other party members would notice or be affected. We can assume the situation with the gold peeler is the same. When Kabru says that "It's not that they're bad people, they just aren't interested in humans," he isn't wrong.
The extent to which this is true of Laios is linked to his autism imo, (because it isn't just disinterest - he genuinely isn't able to notice nonverbal cues that people are lying to him or have ulterior motives) but to a greater or lesser extent I think it's a very common trait. Most people aren't actually that interested in other people who aren't close to them. Kabru is the weird one here. It isn't an issue except as a leader - which is why we see an immediate comparison to the Island's Lord, because that's how Kabru is evaluating them.
And disinterest in/lack of ability with people to the extent Laios exhibits it, it does, actually, make him a worse leader... it's just that as we see in the story, people can help him out. The rest of the party tell him the marriage seeker is taking advantage of him so he tells her he can't give her special treatment anymore. They're pissed and it's a crisis point - he couldn't have recovered their trust without Marcille and Falin - but that's exactly the point. With Marcille and Falin, he was able to recover their trust.
And he has other good traits that make up for it, such as his intelligence, strategic knowledge, open-mindedness and sense of fairplay.
Kabru doesn't disqualify Laios as a candidate based on what he sees about him from afar, though - he still tries very hard to get close to him, obviously hoping that if he manages he can steer Laios to defeat the dungeon and make up for his lack of people-skills in the aftermath. (Which... he does eventually achieve that goal!) He completely fails until the events of the story, so... definitely I think "They just aren't interested in humans" could also partially be a stung reaction to Laios' complete disinterest in him.
Anyway, that's my read on what exactly Kabru's "issue" with Laios is. Obviously, once he does find out what Laios' true nature is like - about his love for monsters - he develops an entirely new set of fears about Laios' priorities. But since Laios kept that a secret until the start of the story, he has no idea of that yet.
Given all that, I think it's interesting that he says that he doesn't think that the Toudens are suitable to defeat the dungeon, and that he's hoping they'll turn out to be the thieves. As some of his few potential candidates, people who he thinks may play a big role in the island's future, you'd think he'd hope they would be good people!
I suppose it's better, in his eyes, because it means that he's involved in something "interesting". They haven't just had their stuff stolen by regular criminals (boring, puts them further away from his goal) - they've been caught up in the beginning stages of "a historic event". The desperate and dwindling group forgetting morals in their quest to retrieve their lost comrade probably appeals to his sense of melodrama. Because he also just... loves drama.
Despite it being "uglier than anything he was expecting", he still pursues Laios as the person he wants to conquer the dungeon pretty much as soon as it becomes clear that he won't be able to do it himself and they are out of time. That's because... well, to be fair, there aren't any other options. And he fits standard A: he's short-lived!
and Kabru still hopes he can fit standard B, too, and be persuaded to use the power he wins for good. No matter how many nightmares he has about Laios, or whether he thinks about killing him. He doubts him, but ultimately he puts his faith in him and seems happy after the manga's ending that he made the right decision.
#dungeon meshi#dungeon meshi manga spoilers#dungeon meshi meta#kabru of utaya#laios touden#labru#laios x kabru#dunmeshi#og post#kabru is such a big picture thinker. and he evaluates people more than he judges them imo#the hater jokes are funny but the people he judges most harshly arent laios and co. they're people like the island's lord.#but you don't see that as clearly because he isn't interested in the island's lord. he understands him. finds him contemptible but useful.#whereas laios lives in his brain rent free because he WANTS to understand him but doesnt quite.#even though he sees the elves as a major threat to his ultimate goals and dislikes the way they treat short lived races#he still understands and evaluates mithrun as an individual based on his own merits#he's one of the characters who is least judgemental in that sense because while he's always making judgements and evaluations#he's also constantly revising them whenever he gets more information#my beautiful machiavellian prince <3#it's genuinely a really laudable way of understanding others imo.#the only problem is that because he's driven towards his goals by his PTSD and survivors guilt#he pushes himself into situations (the dungeon and also interpersonally) that trigger him or even just upset him#without regard for what he authentically wants or his own wellbeing.
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let’s do the tango de HR violation
(kofi req 🫶)
#this is lawyer au#theyre lawyers#yeah#mha#bnha#my hero academia#mha fanart#bnha fanart#katsuki bakugou#shouto todoroki#tdbk#bktd#todobaku#bakutodo#pinkart#they stress out the whole office#getting called in to meet with HR like once a week#literally on the same side of a case and theyll still beef#right in front of the judge#theyve been found in contempt of court like 15 times#for arguing at the bench
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forgive me if this is utterly incoherent but i'm suddenly thinking about tsv sainthood again and how saints are the living product of violent traumatic assault on the body and subsequent death and rebirth as "something else", elevated to divinity by their sacrifice in theory but seen and treated as subhuman - created for the sole purpose of serving their former fellow man, upholding the infrastructure at the very bottom of the social hierarchy - in practice, and how intrinsic their suffering and death is to that conception. the corpse is, after all, "the utmost of abjection". a corpse is necessarily an object, a thing, a concept, because to acknowledge it as a person is to acknowledge one's own fragile position in the symbolic order, and how easily that is broken down and rendered meaningless. even more so when the symbolic order is as sociopolitically relevant as it is in the silt verses. saints are necessarily subject to abjection in much the same way as the corpse, because to look upon them and allow yourself to understand that they were once a person is to acknowledge that you could just as easily be in their position, and enduring the terror and revulsion in the face of that absence of meaning - that utter void of alienation - for an extended period of time would drive almost anyone blindingly insane with fear and grief. dehumanisation necessitates a sacrifice, necessitates death, necessitates assault upon the body, and this assault upon the body encourages its dehumanisation in an ouroboros of violence.
#🐉#the silt verses#not my brightest meta moment and nothing i havent said before but it bears repeating#i feel like paiges introduction episode articulates a lot of this tbh#when she mentions the train saint and when she says#'you have to believe that there's a plan here or you could lose your mind'#and of course her continuous denial and subsequent disillusionment in the face of vaughans unwilling martyrdom#as well as when shrue defined a saint as 'the literalised expression of a concept' and was met with contempt#for articulating what is considered general knowledge and common sense
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Indifference
#messyr#familiarity breeds contempt#artists on tumblr#hazbin hotel#doodle#hazbin hotel au#hazbin hotel human au#hazbin hotel lucifer#lucifer morninstar#hazbin hotel: michelin stars au#HH:MS [FILLERS]
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#Here is the list with the numbers removed and hashtags added:#- **#CallAGeneralElection**#bbclaurak**#IPLAuction**#SundayBrunch**#LizKendall**#LasVegasGP**#MaxVerstappen**#Signed**#Pant**#Southampton**#Contempt**#Lando**#McLaren**#LewisHamilton**#Sainz**#Ferrari**#FPTP**#Dorries**#StormBert**#Bumrah**#CharlesLeclerc**#Aussies**#WorldChampion**#PiersMorgan**#ChristTheKing**#PortmanRoad**#Anna**#GeorgeRussell**
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Le mépris , Jean-Luc Godard , 1963.
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Most of that money came from blue states in the first place.
#republican assholes#maga morons#fema#corruption#in contempt of court#traitor trump#crooked donald#traitor#resist
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How lock-in hurts design
Berliners: Otherland has added a second date (Jan 28) for my book-talk after the first one sold out - book now!
If you've ever read about design, you've probably encountered the idea of "paving the desire path." A "desire path" is an erosion path created by people departing from the official walkway and taking their own route. The story goes that smart campus planners don't fight the desire paths laid down by students; they pave them, formalizing the route that their constituents have voted for with their feet.
Desire paths aren't always great (Wikipedia notes that "desire paths sometimes cut through sensitive habitats and exclusion zones, threatening wildlife and park security"), but in the context of design, a desire path is a way that users communicate with designers, creating a feedback loop between those two groups. The designers make a product, the users use it in ways that surprise the designer, and the designer integrates all that into a new revision of the product.
This method is widely heralded as a means of "co-innovating" between users and companies. Designers who practice the method are lauded for their humility, their willingness to learn from their users. Tech history is strewn with examples of successful paved desire-paths.
Take John Deere. While today the company is notorious for its war on its customers (via its opposition to right to repair), Deere was once a leader in co-innovation, dispatching roving field engineers to visit farms and learn how farmers had modified their tractors. The best of these modifications would then be worked into the next round of tractor designs, in a virtuous cycle:
https://securityledger.com/2019/03/opinion-my-grandfathers-john-deere-would-support-our-right-to-repair/
But this pattern is even more pronounced in the digital world, because it's much easier to update a digital service than it is to update all the tractors in the field, especially if that service is cloud-based, meaning you can modify the back-end everyone is instantly updated. The most celebrated example of this co-creation is Twitter, whose users created a host of its core features.
Retweets, for example, were a user creation. Users who saw something they liked on the service would type "RT" and paste the text and the link into a new tweet composition window. Same for quote-tweets: users copied the URL for a tweet and pasted it in below their own commentary. Twitter designers observed this user innovation and formalized it, turning it into part of Twitter's core feature-set.
Companies are obsessed with discovering digital desire paths. They pay fortunes for analytics software to produce maps of how their users interact with their services, run focus groups, even embed sneaky screen-recording software into their web-pages:
https://www.wired.com/story/the-dark-side-of-replay-sessions-that-record-your-every-move-online/
This relentless surveillance of users is pursued in the name of making things better for them: let us spy on you and we'll figure out where your pain-points and friction are coming from, and remove those. We all win!
But this impulse is a world apart from the humility and respect implied by co-innovation. The constant, nonconsensual observation of users has more to do with controlling users than learning from them.
That is, after all, the ethos of modern technology: the more control a company can exert over its users ,the more value it can transfer from those users to its shareholders. That's the key to enshittification, the ubiquitous platform decay that has degraded virtually all the technology we use, making it worse every day:
https://pluralistic.net/2023/02/19/twiddler/
When you are seeking to control users, the desire paths they create are all too frequently a means to wrestling control back from you. Take advertising: every time a service makes its ads more obnoxious and invasive, it creates an incentive for its users to search for "how do I install an ad-blocker":
https://www.eff.org/deeplinks/2019/07/adblocking-how-about-nah
More than half of all web-users have installed ad-blockers. It's the largest consumer boycott in human history:
https://doc.searls.com/2023/11/11/how-is-the-worlds-biggest-boycott-doing/
But zero app users have installed ad-blockers, because reverse-engineering an app requires that you bypass its encryption, triggering liability under Section 1201 of the Digital Millennium Copyright Act. This law provides for a $500,000 fine and a 5-year prison sentence for "circumvention" of access controls:
https://pluralistic.net/2024/01/12/youre-holding-it-wrong/#if-dishwashers-were-iphones
Beyond that, modifying an app creates liability under copyright, trademark, patent, trade secrets, noncompete, nondisclosure and so on. It's what Jay Freeman calls "felony contempt of business model":
https://locusmag.com/2020/09/cory-doctorow-ip/
This is why services are so horny to drive you to install their app rather using their websites: they are trying to get you to do something that, given your druthers, you would prefer not to do. They want to force you to exit through the gift shop, you want to carve a desire path straight to the parking lot. Apps let them mobilize the law to literally criminalize those desire paths.
An app is just a web-page wrapped in enough IP to make it a felony to block ads in it (or do anything else that wrestles value back from a company). Apps are web-pages where everything not forbidden is mandatory.
Seen in this light, an app is a way to wage war on desire paths, to abandon the cooperative model for co-innovation in favor of the adversarial model of user control and extraction.
Corporate apologists like to claim that the proliferation of apps proves that users like them. Neoliberal economists love the idea that business as usual represents a "revealed preference." This is an intellectually unserious tautology: "you do this, so you must like it":
https://boingboing.net/2024/01/22/hp-ceo-says-customers-are-a-bad-investment-unless-they-can-be-made-to-buy-companys-drm-ink-cartridges.html
Calling an action where no alternatives are permissible a "preference" or a "choice" is a cheap trick – especially when considered against the "preferences" that reveal themselves when a real choice is possible. Take commercial surveillance: when Apple gave Ios users a choice about being spied on – a one-click opt of of app-based surveillance – 96% of users choice no spying:
https://arstechnica.com/gadgets/2021/05/96-of-us-users-opt-out-of-app-tracking-in-ios-14-5-analytics-find/
But then Apple started spying on those very same users that had opted out of spying by Facebook and other Apple competitors:
https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar
Neoclassical economists aren't just obsessed with revealed preferences – they also love to bandy about the idea of "moral hazard": economic arrangements that tempt people to be dishonest. This is typically applied to the public ("consumers" in the contemptuous parlance of econospeak). But apps are pure moral hazard – for corporations. The ability to prohibit desire paths – and literally imprison rivals who help your users thwart those prohibitions – is too tempting for companies to resist.
The fact that the majority of web users block ads reveals a strong preference for not being spied on ("users just want relevant ads" is such an obvious lie that doesn't merit any serious discussion):
https://www.iccl.ie/news/82-of-the-irish-public-wants-big-techs-toxic-algorithms-switched-off/
Giant companies attained their scale by learning from their users, not by thwarting them. The person using technology always knows something about what they need to do and how they want to do it that the designers can never anticipate. This is especially true of people who are unlike those designers – people who live on the other side of the world, or the other side of the economic divide, or whose bodies don't work the way that the designers' bodies do:
https://pluralistic.net/2022/10/20/benevolent-dictators/#felony-contempt-of-business-model
Apps – and other technologies that are locked down so their users can be locked in – are the height of technological arrogance. They embody a belief that users are to be told, not heard. If a user wants to do something that the designer didn't anticipate, that's the user's fault:
https://www.wired.com/2010/06/iphone-4-holding-it-wrong/
Corporate enthusiasm for prohibiting you from reconfiguring the tools you use to suit your needs is a declaration of the end of history. "Sure," John Deere execs say, "we once learned from farmers by observing how they modified their tractors. But today's farmers are so much stupider and we are so much smarter that we have nothing to learn from them anymore."
Spying on your users to control them is a poor substitute asking your users their permission to learn from them. Without technological self-determination, preferences can't be revealed. Without the right to seize the means of computation, the desire paths never emerge, leaving designers in the dark about what users really want.
Our policymakers swear loyalty to "innovation" but when corporations ask for the right to decide who can innovate and how, they fall all over themselves to create laws that let companies punish users for the crime of contempt of business-model.
I'm Kickstarting the audiobook for The Bezzle, the sequel to Red Team Blues, narrated by @wilwheaton! You can pre-order the audiobook and ebook, DRM free, as well as the hardcover, signed or unsigned. There's also bundles with Red Team Blues in ebook, audio or paperback.
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/01/24/everything-not-mandatory/#is-prohibited
Image: Belem (modified) https://commons.wikimedia.org/wiki/File:Desire_path_%2819811581366%29.jpg
CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.en
#pluralistic#desire paths#design#drm#everything not mandatory is prohibited#apps#ip#innovation#user innovation#technological self-determination#john deere#twitter#felony contempt of business model
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same height struggles..
Day 71: kabeDON'T
#in stars and time#isat#sifloop#isat siffrin#siffrin isat#isat loop#loop isat#desert art#isat spoilers#human loop#sifloop typical miscommunication#loop why are you silent!!!!!#bitches can't show anything aside from blinding rage immeasurable sadness and searing contempt#/lie
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