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Play your part in building more diverse and inclusive teams | hire outlier talent

Photo by JoĂŁo JesusÂ
In this article, we tell some encouraging stories about headhunters who took the brave step of recommending candidates who did not âfit the boxâ and who undoubtedly presented an increased risk for the client companies.
However, the risk paid off in every case, and clients, candidates, and shareholders are happy.Â
We examine via the stories of Erin, who got the CEO job, despite having baby-blues, no sleep and no clothes that fit her, or of the incredibly creative headhunter Fabrice, INSEAD MBAâ02, who considered 3000 profiles before homing in on that of Ian Rogers, now the Chief Digital Officer of LVMH, the issues that often freeze companies and headhunters in the paradigm of ârisk mitigationâ, but also the huge leaps forward that can be made when another prism is applied in this area.
We hope that you as individuals will feel more confident about putting yourselves forward for roles where you might see the fit, even if the recruiter will need more of an explanation. And we certainly encourage all those in the position of being able to make your own hires to consider those âoutlierâ candidates as a matter of course, and possibly even to review and revise your definition of âoutlierâ.
To know more, access the full article
Claire Harbour, MBA INSEAD 92J Coach
Antoine Tirard, MBA INSEAD 97D Talent Management Adviser, Leadership Consultant, Executive Coach and Author
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Combattre la fracture numérique en adressant les 5 millions de français qui cumulent précarité numérique et sociale

Un Collectif de 35 entreprises françaises engagées
Le Collectif pour une Ă©conomie plus inclusive (voir collectif inclusif) regroupe maintenant 35 entreprises françaises - dont le groupe Orange, leader Français en matiĂšre de tĂ©lĂ©communications. Ces entreprises emploient prĂšs de 1,5 million de salariĂ©s en France rĂ©partis sur prĂšs de 60 000 sites maillant lâensemble du territoire, dans des zones urbaines comme rurales.
Lâun des axes prioritaires du Collectif consiste Ă amĂ©liorer lâaccĂšs aux biens et services aux personnes en difficultĂ©. Cela passe par le dĂ©veloppement dâun catalogue commun dâoffres inclusives centrĂ© sur les principales dĂ©penses contraintes des mĂ©nages (Ă©nergie, tĂ©lĂ©com, eau, assurance â environ 20 % des dĂ©penses des mĂ©nages prĂ©caires au total) afin de les diminuer de maniĂšre structurelle.
Une offre télécom adaptée à la base de la pyramide
Cette offre « Coup de Pouce » dâOrange comprend une connexion Internet-TV-TĂ©lĂ©phone, un tĂ©lĂ©phone, un accompagnement au numĂ©rique et un PC Ă prix mini â rendu possible grĂące au don dâordinateurs par Orange pour lequel le client ne paye que les frais de reconditionnement.
Cette offre a Ă©tĂ© construite en « design thinking » avec les acteurs de lâinclusion des Haut-de-France et de lâAction Tank Entreprise et PauvretĂ©. Lâoffre est sans engagement, sans augmentation de tarif et sans frais de rĂ©siliation, pour Ă©viter tout frein Ă son adoption.
En plus de la connexion, du tĂ©lĂ©phone et de lâordinateur, des ateliers numĂ©riques sont dispensĂ©s gratuitement pour apprendre Ă se servir dâInternet.
Combattre la fracture numérique
Cette combinaison dâĂ©quipements Ă faible prix et de formation contribuent ainsi Ă combattre la fracture numĂ©rique qui, souvent, frappe les populations les plus dĂ©favorisĂ©es.
En effet, alors que dâici 2022, 100% des services publics seront complĂštement dĂ©matĂ©rialisĂ©s, les dĂ©marches en ligne sont difficiles pour cinq millions de personnes qui cumulent pauvretĂ© et prĂ©caritĂ© numĂ©rique en France.
Et ne pas ĂȘtre connectĂ©, câest accentuer sa prĂ©caritĂ© sociale. A tel point que certains renoncent Ă des aides auxquelles ils ont pourtant le droit, parce quâils nâont pas Internet !
Toucher le plus grande nombre de personnes
Au sein du Collectif, nous rĂ©flĂ©chissons maintenant comment nous pourrions dĂ©multiplier nos rĂ©seaux de distribution et enrichir ainsi mutuellement nos catalogues dâoffre spĂ©cifiquement adaptĂ©es aux personnes en situation de prĂ©caritĂ© â par exemple en promouvant cette offre tĂ©lĂ©com en sâappuyant sur un canal de distribution banque, assurance ou grande distribution.
Pour en savoir plus :Â Orange - Bien vivre le digital
Jean-François Cognet, MBA INSEAD 93D Head of Corporate Social Responsability, Orange Business Services
#insead#BusinessForGood#INSEADForGood#Internet#digital#Orange#RSE#Telecom#Numerique#FractureNumerique
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Une Grange monastique du XXI siĂšcle, un projet dâentrepreneuriat au fĂ©minin au service de lâĂ©cologie intĂ©grale : « Quand la vulnĂ©rabilitĂ© devient une force crĂ©atrice »
Avant de partir Ă lâINSEAD, jâai sĂ©journĂ© deux semaines Ă lâAbbaye de Boulaur, monastĂšre cistercien nichĂ© dans le Gers afin de « me ressourcer ». Et voilĂ que je dĂ©couvre une communautĂ© de jeunes et dynamiques religieuses, entrepreneuses et agricultrices, qui se sont lancĂ©es dans un projet inouĂŻ, telle une « start-up du XII siĂšcle, façon XXIĂšme siĂšcle » !Â
Les sĆurs qui vendent des produits fermiers et accueillent des visiteurs Ă lâhĂŽtellerie monastique ont dĂ©cidĂ© de relever le dĂ©fi liĂ© Ă leur succĂšs. ConfrontĂ©es Ă la croissance de leur communautĂ© et aux besoins de financement engendrĂ©s, les 27 religieuses ont travaillĂ© depuis plusieurs mois Ă leur « ambition stratĂ©gique » des prochaines dĂ©cennies. Souhaitant renouer avec lâaudace des origines de leur ordre, elles ont créé le projet « Grange 21 » : bĂątir une « grange cistercienne » Ă lâimage des granges du moyen-Ăąge ; une ferme laboratoire, vĂ©ritable pĂŽle de dĂ©veloppement Ă©conomique, social et territorial, lien dâenracinement de la culture et de la spiritualitĂ©.Â
Le projet sâarticule autour de plusieurs axes : Ă©cologie, patrimoine, Ă©conomie, entreprenariat fĂ©minin et sociĂ©tĂ©. Les sĆurs nourrissent lâobjectif de faire vivre un site exceptionnel inscrit aux monuments historiques tout en assurant l'existence quotidien de la communautĂ© actuelle et future. Lâagrandissement des installations permettra aussi dâaccueillir davantage dâhĂŽtes Ă lâAbbaye, venus seuls ou en famille, le temps dâune « pause spirituelle » ou simplement dâun repos.
Un modĂšle de gouvernance bien inspirant pour les entreprises.
RodĂ©es aux brainstormings et rĂ©flexions collectives, les moniales qui allient travaux manuels et priĂšre (7 offices par jour), conseils externes et convictions internes, ont mĂ»ri leur projet en veillant Ă la pleine adhĂ©sion de chacune d'entre elles : sensibilitĂ© personnelle, cheminement propre, rĂ©ticences et suggestions particuliĂšres. Patience, Ă©coute, silence et parole ont abouti Ă un consensus aujourdâhui portĂ© par toutes. Ainsi des fragilitĂ©s et nombreux obstacles ont Ă©tĂ© transformĂ©s en opportunitĂ©s fĂ©condes. Un modĂšle de gouvernance bien inspirant pour les entreprises !
Le BP indique trĂšs prĂ©cisĂ©ment lâaugmentation des capacitĂ©s de production : de 6 Ă 24 vaches, de 6 Ă 12 porcs, de 2,5 Ă 17 t de fromages, de 1 Ă 5t de pĂątĂ©s, de 4 Ă 8t de confitures et de 0,5 Ă 2t de farine. Les sĆurs souhaitent multiplier par 4 le CA et le nombre de clients grĂące notamment Ă la progression des ventes Ă la ferme du monastĂšre et au dĂ©veloppement de nouveaux canaux de distribution : vente en ligne, restauration locale, rĂ©seau des magasins monastiques.
Aussi se sont-elles engagĂ©es dans un processus de levĂ©e de fonds de plusieurs millions, une opĂ©ration spontanĂ©ment relayĂ©e par un formidable buzz mĂ©diatique, assez inĂ©dit pour cette CommunautĂ© vouĂ©e au silence et Ă lâintĂ©rioritĂ©. Sâajoute mĂȘme un chantier participatif.Â
Face Ă une sociĂ©tĂ© en quĂȘte de sens et dâĂ©cologie authentique, Grange 21 fascine et suscite un enthousiasme inouĂŻ auprĂšs dâun public trĂšs Ă©tendu.
Le premier coup de pioche pour construire la nouvelle étable a été donné en mai 2020. Retrouvez en images cette histoire étonnante sur leur site : www.grange21.org
Valérie de Launay, AMP INSEAD 15 MAR Conseil en Gouvernance, organisation et relations humaines
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Revitalising the Future of our Planet, One Challenge at a Time
The genesis of INSEADâs âCommunity Impact Challengeâ
âWhat would happen if we collectively brainstormed to create a better world?âÂ
Thatâs the question INSEAD alumnus Paolo Senes and Executive Director of the Hoffmann Institute for Business and Society, Katell Le Goulven, pondered together over coffee in 2019. Wondering if they could engage the global INSEAD alumni community in a series of challenges corresponding with the UNâs Sustainable Development Goals (SDGs), they assembled a group of alumni volunteers to find out. The first challenge of the Community Impact Challenge was launched in early 2020 and became a smash success, validating Katell and Paoloâs idea and creating clamor for more.
The vision of INSEADâs Community Impact Challenge is to revitalise the future of our planet by igniting powerful networks of individuals to take action toward the Sustainable Development Goals, today. They provide practical and purposeful tools that empower people to reduce and offset their personal and business environmental footprint. Together, they engage and mobilise households, communities, and organisations to align the long-term interests of nature, people and the economy. The volunteer-led group of 300+ alumni describe themselves as Impactivists, and are sponsored by INSEAD, the Hoffmann Institute for Business and Society, and the INSEAD Alumni Association. Â
The first challenge took place during January and focused on the reduction of single-use plastics for a period of 28 days. The intention was to address three UN SDGs: Responsible Consumption and Production, Sustainable Cities and Communities, and Life Below Water. The challenge garnered significant enthusiasm with 2,340 INSEAD participants from more than 90 countries taking part.  And the results speak for themselves: participants halved their consumption of single-use plastic bottles, 84% adopted reusable shopping bags as part of their routine habit, and 73% stated they became more aware of ecological issues. Â
Now the Community Impact Challenge is amplifying the power of the single-use plastic challenge to other institutions as well as to corporations. The group is preparing the materials and processes necessary to export its knowledge. Actionable toolkits, expert webinars, and a Community Impact Challenge support team are available for those interested. If youâd like to become an Impactivist and run this challenge at your own company, campus, or community, please contact us at [email protected] and check out the full project report. Â
In parallel with reducing single use plastics, the Community Impact Challenge is preparing for round two: a challenge to reduce carbon footprint through sustainable food production and consumption. The upcoming initiative was conceived by the broader INSEAD community, with 255 people contributing their thoughts and energy during the co-creation process. How can we adapt our habits to eat more sustainably? Well, come October this year we will all find out! In the meantime, stay tuned to the Community Impact Challenge via LinkedIn. Â
Turns out, Katell and Paolo were right. We can collectively be a force for good.Â
 INDIVIDUAL ACTION, COLLECTIVE POWER.
Julia M. Stubben, MBA INSEAD 09D Leading Strategic Innovation
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De quelques valeurs Ă promouvoir dans nos entreprises

Photo by Philipp Birmes from Pexels
A lâheure oĂč beaucoup insistent sur lâaccĂ©lĂ©ration, le tout technologique, ou la rĂ©silience, il paraĂźt utile de promouvoir dâautres valeurs pour faire contrepoids Ă la pensĂ©e dominante et bĂątir un « next normal » qui ne se vive pas uniquement comme de la gestion de crise permanente. Il faut rĂ©habiliter les valeurs dâengagement autour dâune intention stratĂ©gique, promouvoir davantage lâutilitĂ© sociale et le temps long pour apporter non seulement des solutions mais aussi des perspectives au plus grand nombre dans lâentreprise et dans la sociĂ©tĂ©.
1. Lâengagement
« Si tu veux construire un bateau, fais naĂźtre dans le cĆur de tes hommes le dĂ©sir de la mer » Antoine de Saint-ExupĂ©ry, Citadelle, 1948.
En France, on considĂšre que moins de 10% des collaborateurs sont activement engagĂ©s. Or, cette notion traduit lâimplication dâun collaborateur dans son travail, vis-Ă -vis de ses collĂšgues et de lâenvironnement, et indique dans quelle mesure il contribue au succĂšs de lâentreprise et est alignĂ© sur ses valeurs et objectifs. A lâinverse, on peut penser que le dĂ©sengagement de tous les collaborateurs condamne lâentreprise Ă la stagnation et au dĂ©clin.
En effet, « ce nâest pas lâargent qui propulse lâentreprise vers lâavenir, mais lâĂ©nergie intellectuelle et affective des salariĂ©s ; câest pourquoi lâaptitude Ă mobiliser jusquâĂ la derniĂšre goutte cette Ă©nergie constitue le vrai nerf de la guerre », selon Gary Hamel(1).
Le rĂȘve capable de dynamiser une entreprise, câest « lâintention stratĂ©gique », question centrale pour toutes les entreprises qui cherchent Ă donner du sens au collectif dans un contexte de remise en cause des modĂšles traditionnels, et de perte de repĂšres, du fait notamment de la rĂ©volution digitale et de la mondialisation, mais aussi dâune focalisation sur le court terme dans un contexte dâhyper-compĂ©tition, et de dĂ©sengagement croissant, en particulier affectif, des collaborateurs et du management.
Dans ce contexte, les dirigeants doivent parvenir Ă rĂ©sumer lâintention stratĂ©gique de leur organisation dâune maniĂšre qui suscite lâadhĂ©sion, en clarifiant trois composantes :
La mission de lâentreprise, qui est lâaffirmation de son intention fondamentale et de sa raison dâĂȘtre. Elle rĂ©pond Ă la question « quel est notre mĂ©tier ? » ou encore « Quelle est notre diffĂ©rence ? »,
La vision dâune organisation, qui dĂ©crit ce quâelle aspire Ă devenir. Elle est une image du futur capable dâimpliquer et de motiver. Elle rĂ©pond Ă la question « si nous Ă©tions ici dans 20 ans, que serions-nous fiers dâavoir accomplis ? »,Â
Les valeurs fondamentales, qui sont les principes qui sous-tendent la stratĂ©gie dâune organisation et dĂ©finissent de quelle maniĂšre elle devrait agir, et constituent une sorte de code gĂ©nĂ©tique de l'entreprise.
Cette intention stratĂ©gique, qui a pour but de crĂ©er une importante inadĂ©quation entre ressources et aspirations et de fixer un cap (orientation), doit Ă©galement proposer aux collaborateurs une vision originale sur lâavenir de lâentreprise ou du secteur en intĂ©grant lâexploration de territoires nouveaux (exploration), et enfin reprĂ©senter une charge affective forte en ayant le caractĂšre dâun avenir porteur de sens (destin).
2. LâutilitĂ© sociale
« Câest proprement ne valoir rien que de nâĂȘtre utile Ă personne », RenĂ© Descartes, Discours de la MĂ©thode, 1637
Le travail le plus complet en matiĂšre de dĂ©finition de « lâutilitĂ© sociale » est celui de Jean Gadrey, en 2003, Ă partir de la synthĂšse dâune quarantaine de rapports : « Est dâutilitĂ© sociale lâactivitĂ© dâune organisation qui a pour rĂ©sultat constatable et, en gĂ©nĂ©ral, pour objectif explicite, au-delĂ dâautres objectifs Ă©ventuels de production de biens et de services destinĂ©s Ă des usagers individuels, de contribuer Ă la cohĂ©sion sociale (notamment par la rĂ©duction des inĂ©galitĂ©s), Ă la solidaritĂ© (nationale, internationale, ou locale : le lien social de proximitĂ©), Ă la sociabilitĂ©, et Ă lâamĂ©lioration des conditions collectives du dĂ©veloppement humain durable (dont font partie lâĂ©ducation, la santĂ©, lâenvironnement et la dĂ©mocratie)».
Mais avant mĂȘme de produire de lâutilitĂ© sociale, domaine traditionnellement rĂ©servĂ© Ă des associations et autres entreprises du secteur de lâEconomie Sociale et Solidaire ou de la sphĂšre publique, les entreprises du secteur privĂ© devraient sâefforcer a minima dâĂ©radiquer ou de limiter la crĂ©ation dâinutilitĂ© sociale.Â
LâinutilitĂ© est une forme grave dâinĂ©galitĂ©s, car elle enferme « dans des trappes dont il est difficile de sortir(2) » tous ceux qui ne vivent pas de leur travail, comme les chĂŽmeurs ou les prĂ©caires qui enchaĂźnent les petits boulots, sans perspective dâamĂ©liorer leur situation. Personne nâest inutile en soi, mais peut le devenir aux yeux des autres ou Ă ses propres yeux, en raison du sort qui lui est fait dans une sociĂ©tĂ© donnĂ©e.Â
En ce sens, lâinutilitĂ© sociale sâanalyse aussi comme la privation, pour les hommes placĂ©s en situation dâinutilitĂ©, dâune capacitĂ© Ă©lĂ©mentaire au sens de Sen, celle de progresser et dâamĂ©liorer son sort. Il faut rappeler les statistiques de pĂŽle emploi selon lesquelles la probabilitĂ© de trouver un travail aprĂšs 12 mois de chĂŽmage est de 3% ou encore la difficultĂ© Ă sortir de la pauvretĂ© en moins de quelques gĂ©nĂ©rations.
A dĂ©faut de sâengager dans la promotion de lâutilitĂ© sociale, les entreprises devraient donc commencer par sâinterroger sur leur responsabilitĂ© dans la crĂ©ation dâhommes « inutiles » et viser comme premier objectif lâĂ©radication de toute crĂ©ation dâinutilitĂ© sociale ou externalitĂ©s nĂ©gatives dans ce domaine. Il est de ce point de vue instructif de voir de grands groupes licencier Ă tour de bras et communiquer massivement dans le mĂȘme temps sur leur responsabilitĂ© sociĂ©tale.
3. Le temps long
« Plus la glace est mince plus il faut patiner vite » Ralph Waldo Emerson, On Prudence, 1862
Le sociologue Hartmunt Rosa a bien montrĂ© dans son essai « AliĂ©nation et accĂ©lĂ©ration »(3) que notre modernitĂ© tardive se caractĂ©risait par une accĂ©lĂ©ration des rythmes de vie, des techniques et du changement social, qui est une source dâaliĂ©nation et dâĂ©puisement pour les individus.
Cette accĂ©lĂ©ration subie pour rester dans la course viole en effet la promesse de rĂ©flexivitĂ© et dâautonomie qui est au cĆur de la modernitĂ©, puisquâil nây a plus aucune remise en cause ou dĂ©bat possible autour du dĂ©lai imposĂ© et de lâimpĂ©ratif de la nĂ©cessitĂ© de toujours accĂ©lĂ©rer pour se maintenir.
Ce qui est vrai pour les individus est vrai pour les entreprises, qui craignent de perdre une position concurrentielle chĂšrement acquise, faute de ne pas ĂȘtre assez « agile » ou assez « digitale », ou encore de ne pas « pivoter » assez vite.
En corolaire de ce primat de la vitesse et du « sprint » permanent, on observe un mĂ©pris croissant pour le temps long et la stratĂ©gie en particulier, dĂ©finie comme un processus dâallocation des ressources Ă moyen terme devenue inutile, compte tenu « du degrĂ© dâincertitude que nous vivons, qui appelle des rĂ©ponses immĂ©diates ». Pour certaines entreprises, lâagitation permanente et lâimprovisation sont Ă©rigĂ©es en vertus cardinales.
On peut Ă©mettre lâhypothĂšse que cette accĂ©lĂ©ration/aliĂ©nation est pour partie Ă lâorigine du dĂ©sengagement des collaborateurs, puisque « rien ne dure », et rend difficile dans certaines entreprises la conception et la mise en Ćuvre de « projets dâutilitĂ© sociale », qui en gĂ©nĂ©ral, rĂ©clament un investissement au long cours.Â
A titre dâillustration, on peut Ă©voquer la mise en place de dispositifs de type « zĂ©ro chĂŽmeur de longue durĂ©e » dans les territoires ou encore les projets de rĂ©duction des empreintes carbone des entreprises par la plantation massive dâarbres par exemple. Il est clair que les rĂ©sultats tangibles de ce type de projets requiĂšrent le temps long.Â
Lâinvestissement dans le capital humain et le dĂ©veloppement de nouvelles compĂ©tences, ou encore le dĂ©veloppement de nouvelles capacitĂ©s stratĂ©giques, et mĂȘme les grands chantiers de transformation, participent Ă©galement de ce temps long.
Les trois valeurs dĂ©crites ci-dessus se renforcent donc lâune lâautre et forment un triptyque vertueux - engagement, utilitĂ© sociale et temps long â que les entreprises devraient promouvoir davantage.
Cyril Chapelle, MBA INSEAD 99D Principal, BNP Paribas Consulting
Références :
(1) G.Hamel, C.K. Prahalad : « La conquĂȘte du futur », Dunod, 1995 (2) Pierre-NoĂ«l Giraud : « lâhomme inutile », Odile Jacob, 2015 (3) Harmundt Rosa : « AliĂ©nation et AccĂ©lĂ©ration », La DĂ©couverte, 2010
#engagement#insead#inseadforgood#BusinessForGood#social#strategy#transformation#mission#values#socialimpact#humancapital
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Lâarbre qui tombe fait plus de bruit que la forĂȘt qui pousse
Jâai dĂ©couvert ce proverbe africain il y a quelques annĂ©es quand je dirigeais Uber au Maroc et il a tout de suite eu une forte rĂ©sonance pour moi. Il mâa permis de rationaliser et de verbaliser ce que je vivais et pressentais intuitivement sans arriver Ă lâexprimer clairement.Â
Dans le contexte dâalors, les lobbys de taxis et dĂ©tenteurs dâagrĂ©ment faisaient grand bruit en dĂ©nonçant la mort annoncĂ©e dâune profession tandis quâen silence, des milliers de femmes et dâhommes, dont dâanciens chauffeurs de taxis, retrouvaient leur dignitĂ© au travers dâun emploi plus rĂ©munĂ©rateur et plus valorisant.Â
Aujourdâhui, je suis dans un contexte diffĂ©rent. Jâai quittĂ© le Maroc, jâai changĂ© de mĂ©tier et de secteur mais Ă la lueur de la crise du COVID et de mon engagement vis-Ă -vis de la Fondation Mozaik, qui travaille Ă lâinclusion Ă©conomique des jeunes de quartiers dĂ©favorisĂ©s, jâai retrouvĂ© avec force lâessence de ce proverbe.Â
Les mĂ©dias, les flux LinkedIn ou Facebook ou les messages Whatsapp nous abreuvent dâinformations angoissantes sur la crise sanitaire en cours, la crise Ă©conomique en gestation et le mur de la dette Ă venir. Et pourtant, tous les jours, je vois et jâentends les bruissements subtils dâune forĂȘt qui pousse, celle de lâĂ©conomie sociale et solidaire (« ESS »).Â
En premier lieu, je constate une forte mobilisation des acteurs de lâESS. A la fondation Mozaik, jâai Ă©tĂ© le tĂ©moin privilĂ©giĂ© de lâĂ©nergie formidable quâont dĂ©ployĂ© les Ă©quipes dĂšs le dĂ©but du confinement. La plupart des formations et accompagnements de groupes ont Ă©tĂ© basculĂ©s du prĂ©sentiel au digital, les coachings et mentorats individuels ont Ă©tĂ© renforcĂ©s, lâeffort sur les projets spĂ©cifiques maintenu, dont lâambitieux Plan 1000 Jeunes et lâĂ©quipe recrutement a mis les bouchĂ©es doubles pour mener la campagne alternance dans les meilleures conditions possibles, ce dispositif Ă©tant une passerelle essentielle vers lâemploi. En dehors de la fondation, je dĂ©couvre tous les jours de nouvelles initiatives associatives : maraudes renforcĂ©es, paniers solidaires, initiatives collectives telles que « Inventons le Monde dâaprĂšs » etc.
Ensuite, je vois une armĂ©e de bĂ©nĂ©voles se lever, prĂȘte Ă combattre la crise par la solidaritĂ© : les bĂ©nĂ©voles de la Fondation Mozaik se sont mobilisĂ©s davantage, de nombreux citoyens se sont engagĂ©s dans la rĂ©serve civique ou auprĂšs dâassociations locales. Lâentraide sâest Ă©galement organisĂ©e hors structures via des initiatives individuelles : coachings gratuits, cours et webinars en ligne, courses entre voisins. Une tendance de fonds sâest Ă©galement confirmĂ©e chez les indĂ©pendants : lâalternance entre missions de conseil solidaires et missions plus traditionnelles.Â
Enfin, beaucoup de pourvoyeurs de fonds et dâentreprises hors ESS se sont montrĂ©s Ă la hauteur de lâenjeu. Les partenaires de Mozaik ont maintenu voire renforcĂ© leurs engagements et plus largement, de nombreuses entreprises se sont mobilisĂ©es au travers de dons et de mĂ©cĂ©nat de compĂ©tences Ă lâinstar dâEDF, de Suez, de KPMG, Caisse dâEpargne et bien dâautres.Â
Je crois sincĂšrement que ce changement est une tendance de fond et non une collection dâinitiatives individuelles ou collectives Ă©phĂ©mĂšres et sporadiques. Pour ma part, je continuerai de planter des graines et dâessaimer pour contribuer Ă faire pousser cette forĂȘt.Â
Meryem Belqziz, MBA INSEAD 11D Advisor & Coach
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CrĂ©er lâĂ©tincelle

J'intervenais hier dans un collÚge comme Passeuse de Passion pour l'association Like Ton Job. Like Ton Job a pour mission de faire intervenir des professionnels dans des collÚges des quartiers défavorisés afin qu'ils parlent de leur parcours, de leur métier et de leur passion dans le cadre d'ateliers interactifs.
Il est 16h, j'entre dans la classe et découvre 10 collégiens fatigués et avachis. Quand l'animatrice et moi initions un tour de table pour leur demander ce qu'ils aimeraient faire plus tard, ils regardent dans le vide, haussent les épaules ou baissent les yeux. A la question "qu'aimez vous faire ?", beaucoup répondent "manger" ou "dormir" et lorsque je leur présente mon parcours, le niveau d'énergie reste toujours aussi bas.

Je commence Ă me dĂ©courager. Comment crĂ©er le dĂ©clic ? Qu'est ce qui leur apporte de la joie ? Le mot joie rĂ©sonne en moi et je pense soudain Ă l'outil ikigai ("joie de vivre" en japonais). L'ikigai permet de trouver sa raison d'ĂȘtre au croisement de ses compĂ©tences, ses passions, ce dont le monde a besoin et ce pourquoi on peut ĂȘtre payĂ©.
Je décide d'adapter l'ikigai selon trois questions simples :
Nommez une activitĂ© ou matiĂšre dans laquelle vous ĂȘtes bons
Nommez une activité que vous aimez
Imaginez un métier à la croisée des deux
La derniÚre question fait l'objet d'un brainstorming de groupe et là , les collégiens atones s'animent, les mots fusent, les yeux pétillent et la magie opÚre :
"Tu sais dessiner et tu kiffes Will Smith ? T'as qu'à créer un manga sur Will Smith"
"Moi j'adore aider les autres et je suis bonne en maths. Je vais créer une association de soutien scolaire"
AprĂšs 10 minutes de brainstorming, les graines d'entrepreneurs ont des rĂȘves plein la tĂȘte et commencent Ă se projeter et poser des questions sur les Ă©tudes pour y arriver. A la fin de l'atelier, ils partagent avec enthousiasme leurs mĂ©tiers rĂȘvĂ©s avec un second groupe qui a rencontrĂ© un autre passeur de passion.
Je les quitte à 17h, pleine de joie à mon tour d'avoir contribué à créer une étincelle et ravie d'avoir trouvé un outil simple que je vais utiliser dans mes prochains ateliers de coaching avec des jeunes et moins jeunes.
Meryem Belqziz, MBA INSEAD 11D Advisor & Coach
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Learn from refugees who became entrepreneurs and find out what you can do to support them

We recently engaged with various refugees and the organizations that were supporting them, particularly in the Netherlands, which is known to be a particularly friendly place and eco-system for those who have been forced to start over.Â
The stories we uncovered were inspiring in and of themselves, in terms of the leadership traits that all these amazing survivors demonstrated, such as resilience, innovation, creativity, problem-solving, and more. However, above and beyond that, the encounter got us thinking: what more can we do as individuals and organizations, with regard to welcoming and valuing people into our teams, who may well have a contrasting mix of experience and learning, and who may not look like nor feel like our âtypicalâ profiles, but whose diverse viewpoints could add value to what we do? Â
And, moreover, what can each of us do to contribute more to a greater social cohesion? The number of refugees or âdisplaced peopleâ is growing every year, and will only increase even faster as we move through the Covid19 epoch. Almost every town and community is sheltering somebody or many people, who are trying to rebuild everything, including their careers. How easy would it be for you to seek them out, and find out what you can do to support them? It might be as simple as donating a set of pans and plates, but it could also be that you could support through mentoring, or making introductions, or just gently encouraging them.
Read, among others, the story of Tey, who fled a warzone and leveraged education to become the king of crypto, or the romantic saga of a couple from Syria who married before ever meeting and are now building a food business in Amsterdam.
We need to get past our preconceived notions of what a âprofessionalâ looks like, and open up more to the idea of the potential. The skills, attitudes, and experiences acquired along the way of the journey to freedom undertaken by such individuals are rich and countless. What are you going to do to encourage them?
Claire Harbour, MBA INSEAD 92J
Coach
Antoine Tirard, MBA INSEAD 97D Talent Management Adviser, Leadership Consultant, Executive Coach and Author
Resource: Article publié dans INSEAD Knowledge, avril 2020,
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Work from home vs. commuting: a simple environmental case for the extreme 8-hour video conference day
Lockdown workers use digital infrastructure to maintain their activity instead of commuting. If these digital habits are here to stay, what are their impact on the environment and especially greenhouse gas emissions compared to commuting?
A step aside: keys on greenhouse gas and climate change
A greenhouse gas (GHG) is a gas that absorbs and emits radiant energy causing the greenhouse effect. The primary greenhouse gases are water vapor (H20), carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O), and ozone (O3). The concentration of greenhouse gas in the atmosphĂšre is linked to the global average temperature. There is scientific consensus that climate change is occurring and human-made CO2 emissions are predominantly causing it.
The warming power of the different gas as well as their persistence in the atmosphere are very different. Scientists have defined an equivalent between the different greenhouse gas and CO2. This way, greenhouse gas emissions can be expressed in one common unit, i.e., metric tonnes CO2 equivalent (t CO2e). CO2 has been chosen as it represents three-quarters of total greenhouse gas emissions released in the atmosphere each year.
It is always useful to have a few orders of magnitude in mind to put things in context. Common sense and experience teach you how much âŹ1, âŹ10, or âŹ100 are worth or how many calories are required per day without putting on weight. However, we have hardly any references in our lives for greenhouse gas emissions.
Here are a few orders of magnitude
50 billion t CO2e are released worldwide each year by human activities  [1]
France emits 460 million t CO2e per year [2]
The total emission caused by the consumption of an average individual living in France (also known as carbon footprint) is 11 t CO2e [3]
A Paris New-York return flight is 2,6 t CO2e per person [4]
The average family car driving 15 000 km per year releases 3,3 tCO2e [5]
The key to the solution to climate change rests first and foremost in decreasing the number of emissions released into the atmosphere.
Individual carbon footprint should reach no more than 3,9 t CO2e by 2030 and 1,5 t CO2e by 2050 to maintain temperature increase below 2°C [6]
Digital services and GHG emissions
In our professional and personal life, we rely on digital services and devices a lot. The Covid-19 crisis reinforced the role of digital. Without the Internet and all the digital services, we would not be able to work remotely, keep contact with loved ones, exercise, study, and entertain ourselves.
Sustainability awareness in electronics is new. Although digital technology is invisible and looks âcleanâ, it relies on equipment that needs to be built, data centers and telecom networks that need electric power, end users equipment that needs to be recharged, and finally equipment that needs to be taken care of at the end of their lives.
As a result, the digital sector accounts for 3-4% of the worldâs total greenhouse gas emissions [7]. This is already twice as much as the 2% emissions of civil aviation. Furthermore, it grows at 9% per annum, compared to 1,5% in all other sectors. Video streaming accounts for most of the traffic on the internet and GHG emissions.
The digital sector can be a leveraging tool in the ecological and energy transition provided it takes into account the same constraints as all other sectors and reduces its impact on the environment: energy and mineral resources scarcity, climate change and natural ecosystems vulnerability.
Homeworking vs. commuting
When going to the office, you may drive a car, take public transport or even ride your bike⊠With the exception of riding a bike or walking to the office, like the majority of human activities involving combustion, car commuting releases CO2 and other greenhouse gases into the Earthâs atmosphere contributing to the acceleration of global warming.
How does car commuting compares to an 8 hour online video conference day of an âextreme work-from-homeâ? Computing the impact of digital services is a difficult task. A rough estimate is shown in the graph below using simple assumptions and data from the Shift Project data repository [8]. Everything else being equal, this calculation shows that if you drive to work you have a much lesser GHG impact if you stay home and video conference all day unless you drive less than 0,1km in France, 1,8 km in the USA or 2,5 km in China. Estimation is based on a medium resolution video stream of 480p: the higher the video resolution the higher the resulting GHG emissions.
Countries show different results because their energy mix differs. For instance, France relies on nuclear electricity, low carbon energy for 76% of its electricity. Chinaâs electricity is from coal (70%), a high carbon emission energy. This results in more emissions per each unit of electricity in China than in France.
This is a first-order analysis. To deepen the analysis, second-order phenomenons could be taken into account:
The analysis assumes that the video conferencing session is between persons in the same territory and that the service uses telecom and data center infrastructure in the same territory. As the Internet relies on a distributed architecture, this is only partly true.
If working from home means more equipment (computers, phones, serversâŠ) in households and enterprises or causes indirect negative effects such as people deciding to live further away from work and shops, results have to be revisited to take into account the so-called ârebound effectâ.
Digital transformation has the ability to reduce the commuting impact on GHG emissions by enabling work from home. However, negative impacts can be significant if not accounted for in a proper ecological transformation strategy. If you are interested in furthering the topic of digital transformation and the environment, there are more and more research and studies available, some of which are listed in the references below [7,9].
Corinne Bach, MBA INSEAD 05D Entrepreneur in ecological transition
This article was initially published here :Â https://www.transitionroute.com/work-from-home-vs-commuting-a-simple-environmental-case-for-the-extreme-8-hour-video-conference-day/
References
[1] Climate Data Explorer. 2017. Country Greenhouse Gas Emissions. Washington, DC: World Resources Institute. http://cait.wri.org
[2] Tableau de bord CITEPA https://www.citepa.org/fr/politique-ges/
[3] Lâempreinte carbone by Commissariat GĂ©nĂ©ral au DĂ©veloppement Durable Services de la donnĂ©e et des Ă©tudes statistiques, April 2018 https://www.statistiques.developpement-durable.gouv.fr/sites/default/files/2019-01/document-travail-n%2038-empreinte%20carbone-avril-2018.pdf
[4] Computation from ADEME Base Carbone https://www.basecarbone.fr/fr/basecarbone/donnees-consulter/liste-element/categorie/191
[5] Computation from data from ADEME Base carbone https://www.basecarbone.fr/fr/basecarbone/donnees-consulter/liste-element/categorie/151
[6] Computation from population growth projection of UN https://en.wikipedia.org/wiki/World_population and 2°C pathway implying a 4% yearly decrease in global emissions
[7] The Shift Project, Lean ICT: towards digital sobriety, 2019 https://theshiftproject.org/en/article/lean-ict-our-new-report/
[8] Computation from The Shift Project Digital Environmental Repository data on video (10mn 1080p resolution video uses 100Wh of electricity), country electricity mix https://theshiftproject.org/en/article/lean-ict-our-new-report/, March 2019 and data traffic from 1080p and 480p resolution videos https://www.whistleout.com/CellPhones/Guides/How-Much-Data-Does-YouTube-Use
[9] The enablement effect: the impact of mobile communications technologies on carbon emission reductions, GSMA and Carbon Trust, 2019 https://www.gsma.com/betterfuture/wp-content/uploads/2019/12/GSMA_Enablement_Effect.pdf
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EcoVadis: Shedding Light in Supply Chain Sustainability
Considered as a French âsoonicorn,â EcoVadis is another successful INSEAD start-up, co-founded by Pierre-François Thaler (MBA INSEAD 99) and partner FrĂ©dĂ©ric Trinel in 2007. The business helps to bridge the information gap between corporates procurement and suppliers, focusing on extra-financial risk in the environment, social, and governance (ESG).
EcoVadis evaluates supplier ESG performance through a document audit and generates a âscorecardâ with the evaluation results. On the EcoVadis platform, suppliers can share the scorecard with client buyers within the EcoVadis network while buyers can monitor supplierâs performance in a user-friendly interface. The co-founders found the INSEAD network indispensable when looking for core members to build this venture â they found Sylvain Guyoton (MBA â02) as the architect of the evaluation methodology and INSEAD Professor Luk Van Wassenhove as an advisor on the scientific committee.
According to an article by McKinsey & Company, a typical consumer companyâs supply chain accounts for more than 80% of greenhouse-gas emissions and more than 90% of the impact on air, land, water, and geological resources. However, a survey by The Sustainability Consortium (TSC) found that less than one-fifth of the 1,700 respondents said they have a comprehensive view of their supply chainsâ sustainability performance. EcoVadis aims to shed more light on their suppliers, while solve suppliersâ pain of answering numerous surveys and questionnaires on their ESG practices from different clients.Â
Today, EcoVadis has grown into a global company with 600+ employees across 10 offices. Working with over 450 household brand names worldwide, the company has evaluated over 60,000 companies in 200 sectors and 155 countries, collectively accounting for more than US$1.5 trillion in procurement spend globally. After the company received a remarkable âŹ200 million funding from CVC Growth Partners and minority investment from Bain & Company in early 2020, it expects to grow the number of evaluations exponentially. The co-founders credited their success to these main factors: laser-like focus on core business; flexible business model to accommodate market change; and forward-looking international expansion and offshoring strategy early on.Â
Now, students can learn about EcoVadis in the classroom as an INSEAD business case on the company was published in January 2020. Hopefully, the case will inspire students to develop their own innovative business services or products to solve pressing sustainability issues our planet faces.Â
Learn more about EcoVadis https://www.insead.edu/centres/the-hoffmann-global-institute-for-business-and-society/stories/INSEAD-and-ecovadis-two-decades-of-sustainability-in-business
Anne Nai-tien Huang, MBA INSEAD 19D Technology for Sustainability | Sustainability for Financial Performance
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Stop going in circles
Taking circular economy innovation mainstream

Photo by Maxime Lebrun on Unsplash
Can you draw a perfect circle?
For centuries, children, artists, and mathematicians have strived to create a perfect circle by freehand.
Making the world circular is just as hard as drawing a perfect circle. And successfully executing and deploying such projects in an organization is hard too. But the win can be big for those that get it rightâââas well as for everyone and everything around them.
At its core, the circular economy promotes waste prevention, less pollution (and polluting processes), reuse of materials, and the regeneration of natural systems. Its principles can also be applied to products and services, business models, and economic systems.
In fact, a 2015 study found that a circular economy model could boost Europeâs productivity by 3 percent by 2030, saving âŹ600 billion a year. Companies like Philips have already embraced circular solutions, such as reclaiming all used customer goods to be carbon-neutral.
Still, circular has struggled to go mainstream.
But things are changing. Here is how:
Finding form
Circular meets Design
The circular design is where the circular economy and design [thinking] intersect. The Ellen MacArthur Foundation (EMF), a voice of authority in the circular economy space, has partnered with IDEO to develop the Circular Design Guide. The guide combines the best of circular economy thought-leadership with the finest in design and innovation to provide designers a structured method for incorporating the principles of the circular economy in their work.
Then, circular design meets software
So, how do you draw the perfect circle?
A compass produces the best circles. And it can do it over and over again.
Comparably, adopting and managing circular design at scale in organizations requires the right tools.
NEXT is that compass.
âThereâs a world of opportunity to rethink and redesign the way we make stuff.ââââEllen MacArthur Foundation
NEXT, the digitally-guided business design platform is pioneering circular design in a new form. The Circular Design Guide, developed by IDEO and Ellen MacArthur Foundation, is now available in the NEXT marketplace. Teams can tap the best of circular design methods directly in the context of their innovation and business transformation projects.
âSoftware Is Eating the Worldâ wrote Marc Andreessen in his famous essay in The Wall Street Journal. As our planet sprints towards an uncertain future, organizations will benefit from an actionable, repeatable, and scalable approach to circular design:
End-to-end coverage from Idea-to-Market: NEXT covers the end-to-end scope of circular design projects. It lets organizations capture, nurture, and prioritize the early-stage opportunities. And supports the complete scope of a circular design project that converts the early-stage opportunities into validated and vetted propositions ready for implementation.
Designed for globally-distributed and remote teams: We live in a global economy with supply chains spanning the world. NEXTâs digitally-guided circular design process, and its platform partnerships with the likes of Miro and Zoom, allows distributed teams to work together effectively. Teams spend less time with logistics and traveling, and more time innovating, transforming, and designing what really matters.
Faster time-to-market of circular propositions: Rooted in the principles and best practices of the circular design, NEXT letâs product managers, purchasers, or marketers innovate and transform as the best innovators do. Making the planet better in the timeframes proposed will require everyone to chip inâââand I mean everyone. By keeping circular projects on track and teams productive, NEXT will expedite our collective ability to rethink our offerings faster. And accelerate our time towards saving our planet.
People, planet, and profit
Democratizing circular design has a real impact on the world. It brings a user-centric method that makes the world better for people. It hard-wires a process that protects the planet as a resource. And it creates differentiated business models that make profits.
Adopting circular design has never been easier and more relevant for corporates, nonprofits, or public sector organizations. For example, Amsterdam has put circularity at the heart of its post-Covid strategy. The city is adopting the circular economy model that Kate Raworth from Oxford Universityâs Environmental Change Institute explains in her 2017 bestselling book, Doughnut Economics: Seven Ways to Think Like a 21st-Century Economist.
âWhen suddenly we have to care about climate, health, and jobs, housing, care, and communities, is there a framework around that can help us with all of that?â Raworth says. âYes there is, and it is ready to go.â
In the same respect that business design is a crucial part of good business, circular design is an essential part of better business.
The future looks circular. Expect to see many people designing many perfect circles.
Moodi Mahmoudi, MBA INSEAD 11D CEO & Co-founder, NEXT
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âYouâve come a long way, babyâ

This slogan, âYouâve come a long way, babyâ, was splashed across the glossy magazines of my youth, vaunting womenâs progress â via their rights to consume products that had once been reserved for men only. The issue of womenâs progress in the business world is another debate entirely: the proverbial glass sometimes seems to be filling gradually (e.g. , according to the French secretary of state in charge of equality between men and women, women held 45,2% of positions on SBF120 management boards in 2019); but the glass moves slowly at the top (21,4% of positions in Exco or equivalent). And these broad numbers hide huge disparities. As mentioned by Guy Le Pechon, MBA INSEAD 69, head of Gouvernance et Structure, and a data specialist on equality between men and women, three corporations among the CAC 40 donât have any woman at their Exco; and only one reaches the ratio of 40% for this entity.
Yet forward movement is undeniable. I would like to offer here a random walk through some 15 years of experience designing, delivering, and observing initiatives to strengthen the representation of women in companies. Along the way, the useful question I hope to explore is what we have learned about fostering gender balance, and how these insights may help us move further down the road towards greater gender balance.Â
When several large French companies signed the âCharte de la DiversitĂ©â in 2004, our Head of Human Resources asked me to develop a program that would support womenâs career development in the organization. I looked at the market to see what was available and was struck by the way that many training firms seemed to assume that women had to be âfixedâ, taught to overcome âweaknessesâ, or trained in more masculine behavior. This did not feel right â how could we âstrengthenâ our pools of female talent by focusing on what women might be âdoing wrongâ? We chose instead to tackle the issue indirectly: I set up a training program led by a specialist in career management for high potentials â a brilliant older man. âFemale issuesâ were never addressed directly in the program â it just so happened that all the (very interesting and carefully selected) participants in each session were women. (What we didnât know then was that in this way successfully avoided triggering a dangerous unconscious bias about womenâs competence, sending instead the message that anyone, and of course women, could benefit from enhancing their career management skills). My first learning: donât âfixâ people who arenât âbrokenâ â build their strengths.Â
Interestingly, it was a member of what one could call the âold guardâ â a highly successful gentleman in a very powerful job â who made another significant contribution to levelling the playing field. âWe have lots of women entering the pipeline,â he told me, âbut after a first role, the men all ask to lead a sales team, while the women want to move into marketing â jobs do not give them line management responsibility and credibility.â To counter this, he carefully mapped and measured something which had previously been intuitive: what were the key career steps that opened the way up the corporate ladder, and where relative to those steps were the pools of female talent? The corporate âladderâ actually looked more like a vertical maze; often several steps along a same level were necessary before one could climb to the next rung on the ladder. But like any maze, it was easy to get lost. Second learning: By providing clear experienced-based information about the critical steps on any given level, this gentleman basically âinjected informationâ into the career management process â not to tell women what to do with their careers, but to offer more effective advice, starting early on.Â
Driving for more women in management eventually began to provoke some pushback: some male colleagues would quietly ask me, âDo I have a future in this organization? Will there always be a woman ahead of me on the promotion list?â Hearing men share such concerns troubled me: if you are promoting a worthy idea and yet generating a sense of unfairness, then the idea needs to be reviewed â not rejected or reduced in ambition, but re-examined. This is when we clearly understood that we had to change not only the way that women looked at themselves in the organization, but also how the organization looked at its people.Â
A conversation at a conference on diversity with a woman who held a very senior position in her organization gave me additional insight. Asked about her success, she pointed to the âpairs of eyesâ that had watched her work over the years and could vouch for her. It was as though her capabilities had to be cross-checked â which was of course equally true for her male colleagues, who intuitively moved around and got themselves âseenâ by several potential sponsors. Long before âsponsorshipâ became a popular concept, she had realized that it was easier for one person to say, âShe is ready for the next job!â if someone else could back up the statement.Â
Waiting for this to happen through multiple-year job rotations, we realized, would take much too long. Then I encountered a talent manager in a small financial services organization who had crafted a clever process to respond to precisely this issue: he organized âwalkaboutsâ for talented individuals, setting up a series of meetings for each with high-level executives who might never meet that young woman (or man) until it came time to make a key staffing decision â which was too late. By putting rising potentials in front of senior management, this talent manager was transforming them from names on a CV to real humans whom the senior executives could get to know. Again, this practice plays to our human nature â no amount of data on a page can replace the power of what we learn from interacting with someone. This learning could be called, âyou have to be seen to be believedâ.Â
Despite the value of all these approaches, these actions remain focused on shifting individual mindsets. At some point, on a topic as complex as gender balance, institutions, not just individuals, need to change. And I still did not have the answer to my vague discomfort, my concern that some people felt our efforts to level the playing field were potentially unfair.Â
Interestingly, it was ideas from INSEAD research, adopted into our organization, that gave us some of the keys. Most INSEADers are familiar with Kim and Mauborgneâs work on âfair processâ â the concept that a fair, well-run decision-making process will lead to better acceptance of the outcome, even by those who do not obtain what they want. This work made its way into our organization: the âfair processâ, in which all the voices relevant to a decision were heard and considered before that decision was made, became institutionalized as an essential feature of our people management. A fundamental part of the fair process is feedback: because it embraces the full variety of perspectives on a topic or a person, the process makes it possible to provide feedback to the person, so that the individual can continue to learn and grow. Next learning: good process and good feedback confirm that both your intentions and your decisions are fair.Â
In 2018, INSEAD celebrated 50 years of women at the school and hosted a Summit to showcase research from its Gender Initiative. One presentation by Ivana Naumovska, Assistant Professor of Entrepreneurship, particularly caught my attention. She had performed meta-analysis of multiple diversity initiatives across companies and sectors and had teased out lessons about what did and did not work.Â
The two areas identified as having greatest positive impact were mentoring programs and network-building initiatives: mentoring because it enabled the participants to understand the rules of the game, how their organization really worked (this was true for both mentees and their mentors), and network-building because it cultivated awareness in the individuals of what opportunities â for jobs, projects, useful partnerships, and even just information sharing â were available across their organizations, especially outside their silos. I was pleased to see these conclusions: they were an academic validation of the intuition which had led us to set up mentoring and networking for communities (not just individuals). In other words, by creating groups of mentors or mentees and getting them to coach each other on how to take up these roles, we let people see that this was simply part of âhow we do things around hereâ. Next lesson: if you want to change institutions, not just individuals, give people shared responsibility to build something new together.Â
Beyond creating âinstitutionsâ that support diversity, what has emerged over time is a culture shift. In the way we pursue gender balance, we are really striving to make good use of the organizationâs talent to adapt to changing organizational needs. There are ongoing challenges: how well do all these changes resist a major economic crisis, or a corporate reorganization? As we move out of a public health crisis and towards a difficult economic situation, we need to remain vigilant about topics like diversity. Looking further ahead, I wonder how the ârecipesâ described above will stand the test of time. Traditional management is being replaced by agile tribes, collectively-managed feature teams, and networked organizations. Millennials have shifting expectations about the meaning of work. What will be the secrets to career success for women (and men) in the organizations of the future? Time will tell, but it is a safe bet that attention to individual mindsets and corporate culture will remain key. Â
Jocelyn Phelps, MBA INSEAD 93D Program Director, Leadership and Organization Development at Société Générale
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âCollaboration is the System Changeâ Developing advanced and sophisticated collaborations is needed to tackle the societal challenges of our century
The need for more collaboration to create value in a complex world

Photo by Darrel
Blue Ocean strategies have considerably helped companies move beyond a world of aggressive competition; as a consequence, their frontiers, formally considered as essential strongholds, are blurring. It enables the most mature ones to even develop further and increase their ability to create value by implementing unexpected multi-stakeholder collaborations.Â
Meanwhile, the world faces a number of unprecedented social and environmental challenges. As most of the underlying issues are not stand-alone situations, they should be seen as wicked problems with several interdependencies playing out. Our capacity to bridge our differences and to develop new levels of collaboration actually represents one of the biggest opportunities to tackle such complex challenges and deliver systemic change.
It is already visible in the creation of more and more collaborative actions on a local, regional, national and international scale. And if anything, Covid 19 only increased the trend, with initiatives such as the impressive work between an Italian hospital, a research institute, a 3D FabLab and the sports giant Decathlon, who together transformed snorkeling masks into emergency ventilators in a weeksâ time.Â
Collaborating is complex: 5 typical barriers
Progress has been made to understand the intricacies of collaboration but there is still a long way to go the reach an adequate level of sophistication. There is an overall agreement that collaboration is tough, and consequently that it takes more time but, when it succeeds, it creates more value.Â
There are different types of collaborations, they are at different stages, with different needs and solutions, and they cover a whole spectrum of objectives, formats and opportunities. Despite those differences, 5 typical barriers are generally observed:Â
Strong focus on own interest from each partner;
Stakeholder dominance, often from 1 direct partner who brings in most of the resources of the collaboration, which often results in resistance and distrust from other vital key players;
Insufficient resources: funding, organizational capacity, specific collaboration expertise to bring the collaboration to the next level; this often results in the decreasing commitment of the partners already pretty soon in the process
Too homogeneous group (âus knows usâ) which limits access to complementary perspectives & resources;
Collaboration speeding into action, taking insufficient time to develop the collaboration in depth (e.g. build trust, develop shared values) which can result in time-consuming tensions later on.
Moving towards more sophisticated collaborations
Lessons from existing collaborative initiatives are being collected and some early best practices are being defined, to overcome the typical barriers:Â
Partners must pay (much) more attention to the collaborative process. When the collaboration is still emerging, or when it enters a new phase, an independent trusted facilitator can help focus on that process. Without such support, it has been noticed that the failure rate of emerging collaborations is much higher.Â
Each collaboration is unique, and it is wicked, but polyphony (i.e. diversity of partners) makes all the difference. Partners must therefore be aware of their blind spots and unlearn to follow the lead of the usual suspects (i.e. the players who are the most visible, successful, privileged, visible, etc.), in order to listen instead to the unheard voices.Â
Time is not money: building an effective collaboration takes time; rushing into action often leads to roadblocks along the way. In a world that considers speed and efficiency as some kind of Graal, it is tough to let go and to follow a pace that is set by the lowest common denominator of each partnersâ speed at any point in time. But collaboration success depends on it.Â
Trust is the cornerstone of any collaborative project. It is the very first lesson that INSEAD teaches MBA students. From the first day, students are âforcedâ into fixed unlikely (highly polyphonic) study groups and throughout the first terms, they learn to collaborate until social, cultural, professional differences donât matter anymore but instead become an asset to deliver better value. In any collaboration, partners must learn to build high level of trust, which requires step by step commitments. It begins by knowing each other intimately and by taking some distance from own interest. Partners then can start aligning their purpose and develop shared values.Â
If the world needs more collaboration between polyphonic partners, we, INSEAD alumni, are best prepared for developing a strong and sophisticated collaborative ecosystem. As our dean, Ilian Mihov, said: âIf not now, when? If not us, who?â
Marion Pelletier, MBA INSEAD 08J Co-founder, The Pond & The Waterfalls
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Sustainable Fashion and the case for Made-To-Order, customizable items
Googling âSustainable fashionâ yields 8.5 million results. So quite a relevant topic today. And it touches on both environmental and ethical labor considerations.
Environmental and labor practices considerations in the fashion industry
The fashion industry is considered as one of the most environmentally challenging ones. If either the 2nd most polluting industry in the world [1,2] after oil or the fourth-worst in terms of environmental impacts after housing, mobility, and food [3], it does not really matter much.Â
When nearly 20% of global wastewater is produced by the fashion industry [5] and 20,000 liters is the amount of water needed to produce one kilogram of cotton, equivalent to a single t-shirt and pair of jeans [6] the environmental case is hard to miss.Â
Every year more than 150 billion (and rising) garments are produced, equivalent to 20 new items per person [2].Â
With fast fashion clothes worn on average 5 times and kept for only 35 days (vs. 10 times for the average garment [7]) and, as an example, the average American disposing on average of 35kg of clothing per year [2], it is no surprise that about half of the purchased items are thrown away within one year only [7].Â
Also, some high-end brands send unsold items directly to incineration for fear of brand equity dilution.
On top of it, additional waste comes from transforming raw materials into fabrics, with cotton alone being the worldâs single largest pesticide-consuming crop, using 24% of all insecticides and 11% of all pesticides globally [5], while another 15% of waste is left on the factory floor at the time of cutting [8].
As for labor conditions of those involved in the manufacturing of apparel and shoes, it would simply suffice to recall the tragedy of Rana Plaza [10] and how far we still are from equitable and fair labor practices even ten years later.
A more sustainable way forward,Â
Fortunately, positive initiatives toward more sustainable fashion have been blossoming.
On the environmental side, recycling, rental clothes, pre-owned are words becoming increasingly common. However, all of this is no easy solution. Recycling is easier said than done; only 1% of items are actually recycled into new garments. Renting garments can apply to a few items but not to every-day basics. Buying pre-owned ones can marginally extend the lifetime of only durable enough garments and do not appeal to the vast majority of consumers.
On the labor side, despite the many initiatives announced to provide better working conditions in developing countries, the incentives to cut corners are still high as labor is a major cost item in the fashion industry.
An even better model: Made-To-Order + CustomizationÂ
Think of the following: a garment or a pair of shoes made-to-order, based on customerâs specs and crafted by workers being fairly paid to create long-lasting items in a country with solid labor laws. In one shot, no more overproduction and the pollution that goes with it (only what is ordered is actually produced), no more mass-produced items not matching market demand ending up in incineration facilities or landfills, no more waste associated with items not being worn or worn only a few times, no more labor exploitation, no more items that fall apart after being worn only a few times.
Matteo Altobelli, MBA INSEAD 98D Co-founder & Partner, Tilden
Article initially published here:Â https://www.jclutz.com/en/jc-lutz-world/2019/3/15/a-quick-guide-to-choosing-a-new-pair-of-sneakers-ak2cl-m2sc8-baerg
Sources:
[1] The Economist https://www.youtube.com/watch?v=Ko_BZhIpI1QÂ
[2] Forbes https://www.forbes.com/sites/jamesconca/2015/12/03/making-climate-change-fashionable-the-garment-industry-takes-on-global-warming/#78e7f25279e4Â
[3] WRAP, 2017, Banbury, Mapping clothing impacts in Europe: the environmental cost, prepared by Sarah Gray http://www.ecap.eu.com/wp-content/uploads/2018/07/Mapping- clothing-impacts-in-Europe.pdfÂ
[4] Permanent Style https://www.permanentstyle.com/2019/05/how-sustainable-is-luxury-bespoke-clothing.html?mc_cid=f646c6eb5a&mc_eid=b7989a9f72 Â
[5] UN [United Nations Partnership on Sustainable Fashion and the SDGâs]
[6] WWF https://www.worldwildlife.org/industries/cottonÂ
[7] GFA https://globalfashionagenda.com/wp-content/uploads/2017/04/GFA17_Call-to-action_Poluc-brief_FINAL_9May.pdf  Â
[8] EDGE https://edgexpo.com/fashion-industry-waste-statistics/#Â
[9] European Parliament  https://www.europarl.europa.eu/RegData/etudes/BRIE/2019/633143/EPRS_BRI(2019)633143_EN.pdfÂ
[10] Wikipedia https://en.wikipedia.org/wiki/2013_Dhaka_garment_factory_collapse Â
[11] GFA https://globalfashionagenda.com/wp-content/uploads/2017/05/Pulse-of-the-Fashion-Industry_2017.pdfÂ
[12] Traid.org https://traid.org.uk/wp-content/uploads/2018/09/impacts_of_clothing_factsheet_23percent.pdf
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Empowering people for the ecological transition / leisure

Photo by Alena Koval
A few months ago, following a conference on the prospects and challenges of the tourism and cultural sectors - before COVID-19 -, I asked myself the question about what would be an ideal world for me today: a world without problems of food, energy, transport, with an abundance of biodiversity and without pollution. That would be beautiful and perfect! It was a dream!
I woke up and saw around me that people, for the most part, shared this ideal, but they also found -like I did-, that there was a big gap between this ideal universe and reality, and this despite the announcements and promises made by the authorities, governments, businesses, political parties, international organizations, ....
Most people are dissatisfied with the current situation and want to act in favor of environmental protection. It is ultimately the citizens of this world that will really make the difference. It is indeed for each individual to fight his/her own battle against climate change.
This is how and why ZeroCC was born: to get into action by giving people the ability to offset his/her carbon footprint related to the leisure activities he/she has decided to engage in. It could be a visit to the museum, an exhibition in a National Monument, or a sporting event in his/her hometown.
Everyday established and new companies are providing services to governments and corporations in the area of energy efficiency and carbon footprint calculation and offsets. Methodologies exist and they are deployed at large. At the level of the individual smartphone, apps are flooding the digital space providing carbon compensation services.
In ZeroCC we believe a third way could prove complementary to those mentioned above and result in larger and faster benefits in the fight against climate change. Our focus is on leisure activities, namely those involving culture, arts, and sports.
Our vision calls for a society in which every person will manage its own environmental footprint, be it carbon, biodiversity or waste.
âGive us the tools and we will do the jobâ said Sir Winston Churchill. ZeroCC sees it as its mission to provide digital and collaborative tools that will make the ecological transition a reality for each person.
Our first service concerns climate change.
ZeroCC stands for âzero-carbon, certifiedâ how does it work?
All leisure activity institutions are aware that the sustainability of the business needs to be aligned with the sustainability efforts made all around them. They are increasingly aware of their energy consumption, they make energy efficiency efforts a âmust doâ in their priorities and will inevitably translate the result of the above into a carbon footprint. At some point, all of them will have carbon targets.
By calculating the carbon footprint generated by an average visitor, we can propose to all visitors the possibility to fund the compensation of such a carbon footprint equivalent at the time of booking or purchasing a ticket online, in a seamless transaction and as part of the ordinary e-ticketing process.
In this way the customer is empowered to manage his/her own carbon footprint; he/she becomes effectively engaged in the fight against climate change and the leisure activity institutions to pursue their zero-carbon trajectories.
Events, culture, sport, and leisure activities create positive emotions for visitors or spectators that we can engage in the fight against climate change. This is a market of 300 million visits per year in France and more than 3 billion visits per year worldwide.
We created ZeroCC in early 2020, we have established key partnerships and are starting our commercial campaign in July.
Stay tuned for more news on ZeroCC!
Cesar Ortiz Sotelo, MBA INSEAD 85D Founding Partner, HALLCROSS PARTNERS
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A world tour of innovations for urban bicycle riding
Image from S. Hermann & F. Richter
This article travels the world to see how cities, companies, and start-ups are fostering the use of bicycles for personal transportation and delivery of goods.
We are gradually getting out from quarantine, getting around on errands, and commuting back to work. Riding a bicycle is a good alternative to respect physical distancing while getting back in shape after several weeks of staying at home.
This time may be a chance for an environmentally friendly mode of transportation to strive in busy cities. Still, there are many issues to address: public space availability, safety, comfort, maintenance, and parking. Letâs see how different parts of the world are tackling these issues.
Environmental benefits
Freight and personal transportation is responsible for 14% of global greenhouse gas emissions [1]. Environmentally, a bicycle is a symbol of decarbonized transportation and sustainable cities. Bicycles are an eco-friendly means of transportation that requires no fossil fuels.
As an energy-efficient form of transportation, bicycle uses renewable human power in the most efficient way compared to other alternatives to move people and product from point A to point B: there are no greenhouse gas emissions emitted per km on a bike compared to 220g of CO2eq per km in a car [2].
Safe bike lanes
Cycling is an efficient way of using scarce space in urban areas. However, governments and cities have been struggling to give more space to bicycles. This is a chicken and egg problem. There are not enough bicycles to reserve them space and there are not enough bike lanes for bike riding to go mainstream.
Now everything has changed. Many cities across the world have created additional dedicated bike lanes post Covid-19. Â
The UK government has put forward a ÂŁ2 billion package to foster cycling and walking. Pop-up bike lanes with protected space for cycling, safer junctions, and cycle and bus-only corridors will be created.
Bogota, the capital city of Columbia stands 12th in 2019 Copenhagenize index, which ranks bicycle-friendly cities. Bogota has extended its formerly Sunday only Ciclovia program to all days of the week and added 80 km of bike lanes to its 550 km of existing ones.
In New York City, officials have announced that up to 100 miles of streets will have extended bike lanes and sidewalks.
There are precautions cyclists need to adhere to in order to make their commute as safe and stress-free as possible: knowing the route in advance, being alert of the environment, putting a helmet on, wearing reflective clothing, and having appropriate lighting to be seen on the road.
Secured parking
Where and how can you confidently park your bicycle knowing it will not be stolen, or damaged by weather, and will not disturb pedestrian traffic? Parking is indeed also an issue. The cities are struggling to keep up with the demand and manage sometimes anarchic parking.
In the Netherlands, a giant bike parking facility is conveniently located directly next to Utrecht Central Station, Stationsplein. It caters space for 12,500 bikes.
Automated underground bicycle parking systems are popular in China and Japan. The machinery frees up space on the surface. One system can hold 200 bikes. Â To see it working, watch this âfuturisticâ video.
When you canât park or when you want to travel longer distances, you may take your bike with you in a bus or a train. This can prove difficult in busy public transit. The region of Seattle has found a solution. Bikes can be installed at the front of buses.
Bicycles on buses in Seattle
Access to bikes
First things first. You need a bike. There are many ways to get one, from buying to rental or leasing.
Most large cities now have bike rental services. Rental systems can be with fixed stations or dockless, whereby bikes can be left anywhere.
ItaĂșâby Tembici in SĂŁo Paulo, Buenos Aires, and Santiago or Velib by Smovengo in Paris both provide traditional and electric bikes. Riders park them at pre-defined spaces in bike stations.
Free Float bike rental has suffered from theft and damage. Few are still operating. Among them Dott in Belgium, France, Germany, Italy and Poland, Mobike in China.
Tembici bike stations in SĂŁo Paulo
Electric bicycles or e-bikes participate in making bike mainstream. Less effort is needed to drive longer distances or carry stuff and you can stay fresh after riding your bike. However, electric bikes come at a hefty price compared to traditional ones: âŹ500 to âŹ3000 for an electric bike compared to as low as âŹ200 for a traditional one.
Leasing models make electric bikes more affordable. Such a model is rolled out by the Dutch company, Swapfiets in the Netherlands, Belgium, and Germany. For âŹ75 per month, you get an electric bike of your own with the additional benefit of including repair and maintenance.
Repair and maintenance
The rental and leasing models leave the hassle of repairing and maintaining to the lessor or the rental company: a big advantage. Repairing a flat tire, adjusting brakes or derailleur, or tightening the chains are common tasks of the everyday cyclist. They are not easy when you are not into âdo it yourselfâ or are not equipped with the proper tools (and need to stay clean in your business attire).
Going to the nearest bike shop is an obvious choice. Alternatively, you may rely on online platform that puts you in contact with a technician that comes and repairs your bike at your place. Cyclofix or Repair and Run are such services operating in major cities in France.
Bikes for all needs
Bikes, once all similar now come in very different shapes to cater to various needs: Â design and performance, delivery of goods, kid transportation, and city commuting.
The number of electric bike firms is growing. High-end ones compete on design and functionalities.
Angell bikes come with a secured system against theft and modern and slick design.
One of the models of Moustache Bikes provides an ultra-low stepover frame that makes it easy to get on and off the saddle at each red light in the town.
Vanmoof bikes include automatic electronic gear shifting and integrated anti-theft technology.
A removable battery built seamlessly into the frame is Cowboys bikesâ signature detail.
In addition to these high-end electric bikes, you can find cargo bikes designed to transport children, carry your groceries or deliver a product to e-commerce customers: to name a few Italian Measy, French Douze Cycles, Dutch Urban Arrow or California based Yuba bikes.
Finally, folding bikes such as those of British Brompton are useful if you have limited storage place. It also makes multi-modal transportation possible.
Bikes at the office
Riding a bike to work is what 62% of Copenhagen citizens do every day. Without the appropriate infrastructure at work (parking space, storage space, showers, bike-friendly culture), it can be hard to change habits. Â Luckily, more and more employers are working hard to foster bike commuting, a more reliable, healthy, and environmentally friendly alternative to driving.
Companies may provide for a bike fleet in addition to or replacement to a car fleet.  Start-ups have emerged to help organizations set-up and manage such fleets such as the French  Zenride or Green On.
Beyond cities
Innovation and progress are happening all over the world to foster bike riding as a mode of transportation.
Give it a try. Riding a bike brings back a sense of freedom to a daily commute. No need to have the exotic expensive bikes and gear to be a cyclist. In addition, a bike will help you rediscover the joy of stepping out of the door and exploring your surroundings like the breathtaking roads of Cormet de Roselend.
Corinne Bach, MBA INSEAD 05D Entrepreneur in ecological transition
Recap of innovations
References
[1] Fifth assessment report of Intergovernmental Panel on Climate Change 2014, summary for Policymakers, and technical summary.
[2] There are different greenhouse gas. Their warming power as well as their persistence in the atmosphere are very different. Scientists have defined an equivalent between the different greenhouse gas and CO2. This way, greenhouse gas emissions can be expressed in one common unit, i.e., gram CO2 equivalent (g CO2eq). CO2 has been chosen as it represents three-quarters of total greenhouse gas emissions released in the atmosphere each year.
This article was posted in June 2020 on Transition Route - Ecological transition blog for resilient businesses
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