#Kepner-Tregoe

[nestorleont]

Toma de Decisiones: Problemas, decisiones y niveles directivos

Concepto de decisión Una decisión se define como la selección de una alternativa entre varias opciones disponibles, con el fin de alcanzar un objetivo determinado. Las decisiones son un proceso inherente a la actividad administrativa, ya que los gerentes constantemente se enfrentan a situaciones que requieren la elección de una acción a seguir. Tipos de decisiones en la administración Las…

[imrovementcompany]

Using the Kepner-Tregoe Methodology for Effective Problem-Solving

The Kepner-Tregoe methodology is a problem-solving and decision-making framework that helps individuals and organizations systematically analyze problems, make decisions, and manage risks. Developed by Charles Kepner and Benjamin Tregoe in the 1950s, the methodology has been widely adopted by businesses, governments, and other organizations worldwide. One of the core components of the…

[yashallied]

Canada Corporate training Market—Allied Market Research

The corporate training market in Canada is experiencing growth driven by various factors. Personalized and tailored training solutions are on the rise, as organizations seek programs that cater to their specific needs and challenges. This trend presents opportunities for training providers to offer customized courses, virtual training platforms, and consulting services. However, the market faces challenges such as the need for skilled trainers, the high cost of training, and limited budget allocations for learning and development.

Overcoming these challenges is crucial for sustained market growth. Despite the obstacles, there are promising opportunities in the Canada corporate training market. As businesses prioritize employee development and the demand for upskilling and reskilling continues to rise, the need for corporate training services is expected to grow.

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Training providers can capitalize on this by offering innovative and flexible solutions, leveraging digital platforms and e-learning technologies, and addressing industry-specific training requirements. Additionally, collaborations with industry associations, educational institutions, and government bodies can help training providers expand their reach and access new markets. By navigating the challenges and leveraging the growth drivers, training providers can position themselves for success in Canada's corporate training market.

Canada corporate training market segment is categorized on the basis of training method, training program, industry, and region.

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By training method, the corporate training market is classified into virtual and face-to-face. By training program, it is divided into technical training, soft skills training, quality training, compliance training and others. By industry, it is segmented into FMCG/retail, pharmaceutical and healthcare, financial services, professional services, public enterprises, information technology, and other industries.

Some of the major players in Canada corporate training industry analyzed in this report include D2L, Workplace Safety Group, Skillsoft, Training Orchestra, Innovative Learning Group, Kepner-Tregoe, ASTD Canada, Hands-On Learning Inc., Training and Development Canada, Ideal Networks Inc.

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Key findings of the study

By training method, the face-to-face segment accounted for the highest corporate training market share in 2019, growing at a significiant CAGR from 2021 to 2030.

By training program, the technical training segment accounted for the highest market share in 2019, growing at a significiant  CAGR from 2021 to 2030.

By industry, the pharmaceutical and healthcare segment accounted for the highest market share in 2019, growing at a significiant  CAGR from 2021 to 2030.

[razumny]

Better documented tickets are better support

Better documented tickets are better support

Last week, I wrote about the added value that derives from writing longer answers when it comes to giving support. This week’s post is a corollary to that; writing more detailed tickets when sending them on through the tiers is also better support. I like the Kepner-Tregoe red card for these situations. It provides a structure within which to provide information to other tiers. In case you’re…

[psychologypsp]

Organizational Consultation XIV Generating Information from Outside the Organization: Appreciative Benchmarking

Organizational Consultation XIV Generating Information from Outside the Organization: Appreciative Benchmarking

An appreciative organization is one that sets goals that are inspiring, yet realistic. This process of setting goals that are both inspiring and realistic is never easy. It requires more than just the chartering of intentions (mission, vision, values and purposes), the appreciative strategy I addressed in an earlier essay. It requires more than just the assessment of current resources in the…

[livinglikeroyalty]

How The 10 Worst Concrete Stamped Porch Fails Of All Time Could Have Been Prevented

If you don't have the critical weather conditions we do or you don't have winters, you won't need to go as deep While using the gravel. Make use of your discretion, check with an excavation contractor or employ one to organize the gravel to suit your needs.

We now have Interlocking Concrete Pavement Institute (ICPI) Licensed installers on personnel, and we’ll help you end up picking the right content and style to make the patio, walkway or driveway within your desires.

six) Concrete finishes generally dictates a slabs durability. A tough troweled floor (very clean- like inside of a garage or basement) has negligible porosity, and it has the stone combination really near the highest to boost It can be hardness.

The strengths referred to when grading concrete ts a evaluate of your compression Attributes of the fabric. Concrete has practically no strength In regards to resisting tensile hundreds, which is additional within the range of a hundred psi.. Regretably the failures in slabs are almost always as a consequence of a tensile drive which is brought on by a bending action.

8) Strain washing is harming - Any harsh tension on the area starts off a stripping of your cementicious layer; It can be like what would come about to the paint on your vehicle in the event you employed metal wool to wash from the Grime.

Do a cost benefit Investigation making use of something like a Kepner-Tregoe determination analysis chart and afterwards opt for accordingly. The underside line is exactly what would you like and what could you pay for? Contract engineering steering if The work is significant enough and after that get a competent contractor.

I have a stamped concrete driveway and just Enjoy the look! Your insights are very valuable. Currently obtaining the driveway put in, it is the sealer-connected information which i most enjoy.

The cost of stained concrete for one stain color with sealer will cost involving $2 and $four for each square foot. As being the complexity and detail increase, the cost will follow.

I have never observed Details Technological know-how priced with the sq. foot. Is that this some new technologies I am unfamiliar with?

I am positive it may differ by condition and municipal constructing code, but in which I Stay concrete driveways are thought of a "everlasting structure" and are residence taxed in a Significantly higher degree than asphalt, and that is regarded as a "short-term composition".

you would like them to final built them correct degree , by the way back again dwelling we even now have roadway constructed about 300 yrs ago with pavers and they may have stood up innumerable German tanks , American tanks and significant truck .....There is certainly not a single asphalt roadway that stood that lengthy and they didn't pollute .

Markstaar Premier Outside provides a select line of high quality concrete park benches. Store and purchase an unbelievable range of business park bench designs that compliment any indoor or outside ecosystem.

Another thing that affected me after we made a decision to pave our stone travel. Concrete is considered a long lasting framework and so would up my tax fee in my particular location. We went with asphalt at bare minimum four inch foundation around rolled stone.

Have you ever replaced or repaved your driveway not long ago? Tell us how it went from the opinions section underneath.

[bsoltani-blog]

Process Journal: Selection

This was a very tough yet rewarding week in our creative process. Based on the feedback and class poll, my team decided to move forward with the school farmers market concept. However, as we went from one processing method to the next (the Kepner-Tregoe method, sorting and, ranking method, polling, ranking and weighing, idea potpourri, etc.), we began to feel like the ideas was a dead end.

Rather than push on with a half-interesting idea, we all took a step back, re-evaluated our process and spoke our minds about the experience. This roadblock pushed the team to more attentive and open about their feelings and inner reflections on the idea and selection process. 

When we did speak more in depth, we found that we were all feeling a similar way about the idea, and eventually decided to take a few steps back and re-open the selection gates so that we could find an idea that resonated with all of us and made sense in the context of this project.

We did not lose much time or ground. The work we had done working out solutions for the school farmers market concept, as well as many of our other ideas came together at a certain point and synthesized into a more compact, dynamic and versatile solution to shifting consumer behavior towards food and plastic waste.

We decided to move forward with a mobile farmers market concept. This way, we could service schools with minimal interference from public school bureaucracies, and service a host of other market segments. We wouldn’t be bound to a certain location or any rigid plans. Better yet, our mobile nature could allow us to easily scale bigger, and use technology to build a loyal customer base, offer preordered groceries to customers, and reach many different locations/customer segments. We would also be able to reincorporate many of our food/plastic waste initiatives into this larger concept by selling everything in bulk, offering an array of reusable products, and incentivizing recycling/reusing of containers, among other things.

In the end we agreed on a strong basic concept that allowed us the freedom to implement a host of supplemental initiatives in addition to it. It is very rewarding and encouraging to overcome a collective creative block through collective cooperation, listening, openness and creativity. I have learned a lot and am grateful for my cooperative, centered, smart team! 

[shannondseeger-blog]

Choosing a Solution

Onspyre got together this week (a few times!) and worked through our solution process in phases. The below is in reverse chronological order: the discussion at the bottom happened first, then we went off and worked on our Kepner-Tregoe analyses (just mine included, but @well-being-tech and @warren-usc have posted theirs), and finally narrowed to our solution outline, below. In the outline, N2H stands for our “nice to have” elements. 

Solution: Smart Protective Eyewear

Must meet safety requirements for impact as well as heat and chemical resistance.

Monitoring tech:

A combination (EEG, sEMG)

Body temperature

Heart rate

Motion

Additional tech:

Companion mobile app (iOS, Android)

AR for messages/images to be displayed

Audio

N2H: AI/Machine learning (could be deployed in v2)

N2H: Location/Cam: Hazard recognition (could be deployed in v2)

Modulation:

Alerts/prompts to raise awareness

Pulsing or vibration

Audio guidance - music, guided breathing, mindfulness exercises, safety tips

N2H: Bio-modulation (i.e. light, vagus nerve)

Guidance, Proactivity:

Preferences - allows user to customize level and type of modulation

Device prompts you to self-report state of mind and emotions to help validate information inferred from data.

Data:

Dashboard that displays user’s historical data. User can choose level of engagement.

Personal data available only to the user

Anonymous data available in the aggregate for insight gathering

Criteria used:

Established goals (elements and outcomes our product must have) and weighed ideas to accomplish/exhibit these

For a first phase release, determined features that would fit into a minimum viable product, saving additional features for future releases

Determine minimum tech that monitors physiological data and add-ons that would be beneficial

Consider user concerns such as privacy and level of modulation

Pragmatic & Logistical concerns?

Complex ideas like machine learning, bio-modulations

Integrating the different sensors and bio-modulation options.

Regulations: bio-modulations, certification of safety glasses, potential OSHA input

Workers may feel they would be under more scrutiny and pressured to provide data in court of law

Compromises: Decided to begin with an MVP (version 1) product for these purposes.

Technique: Big Questions; Criteria from Brain Storm clusters; Kepner-Tregoe Method: used individually; Validation from revisiting analysis stage (morphological analysis)

My Approach to Kepner-Tregoe

Discussion:

Solution Ideas

Embedded in personal protective equipment

hard hat,

steel-toed boots,

protective vests,

gloves,

goggles/eyewear: core solution; all else can be an add-on accessory

respiratory protection

Smart watch

Tattoo or flat wearable

Jewelry, pendant

Smart environment

Steering wheel, controls, tools

Modulation set (Mr. Potato Head)

 Features Ideas by Goal

Monitor different states

EEG

Heart rate

Emotion sensor

Muscles sEMG (face tension?)

Breath rate

Body temperature (helps track circadian rhythm)

Modulate user awareness

Vagus nerve stimulation

Light stimulation

Neuropriming

Vibration or pulses

Music

Audio coach

Reminders

Alerts

Exercises

Historical tracking (trends over time)

Based on data, tips can be provided to subject in future work sessions

Week, day, month (etc.) in review in user dashboard

Machine learning will make use of data from subject and collective anonymous data to improve its modulation

Minimally invasive & unobstructive

User has control of modulation

UV Protection

Blue light filtration to minimize strain

Guidance, proactivity, and productivity

Coach them to develop greater emotional resilience and awareness over time

Device prompts you to self-report state of mind and emotions to help validate information inferred from data.

Incentivize use/remove de-incentives

They’re cool…

Software

Mobile iOS / Android companion app

Website

AI / Machine Learning

Wearable software

Who will use?

Nelson: Most unmet need is likely construction industry.

PPE also used:

In labs (chemical, engineering, pharmaceuticals)

Air traffic controller

Medical professionals and researchers: nurse / doctor (possible biohazards, chemical exposure)

Hazardous waste environments

Police on the job: help detect fatigue

Emergency dispatchers

Mining & drilling (oil and gas)

Manufacturing and fabrication

Workers in high-risk environments who need to maintain alertness to stay safe. An error, distraction, or lapse of judgment could cause a serious accident.

Must-haves:

Impact resistance and rated for high temperatures.

[careerplus7]

Incident & Problem management interview tips

Incident & Problem management interview tips

Hello I have a 15 min screening interview for an incident and problem manager role and wondered if anyone had any tips to help me ace it? A bit about me: I have never worked as an incident or problem manager but I run the service desk at my current organisation so have lots of incident management experience. The problem management practice isn't very mature within my organisation but I have ran mini problem management workshops for the department to explain what a problem is, why it is important to manage it with various techniques such as Kepner Tregoe and 5 Whys I'm an ITIL MP and currently doing DITS to get SL so should be able to answer any questions related to the 34 practices with confidence My concern is the role is in a different industry (I have only ever worked in Broadcast media & this role is in the energy sector) although I am technical in the sense that I'm AWS, Microsoft & COMPTIA certified my knowledge is high level so I can translate technical issues to a non technical audience but cannot write code and have not worked as an engineer. Will this be an obstruction? Hopefully not as I'm a fairly good communicator and a good intermediary between the clever bods and customers Grateful for any advice Thanks

Learn More Register Here

[igmalgwi]

Decision

Image Credit: kepner-tregoe People usually do not realize how important decisions can be, until the make the wrong one. The outcome of life is decisions, the right ones set us on the right path, the wrong ones set us on the wrong parth. Everyday we make decisions, it is important to we think through each decision we make.

[hamzaaslam]

Kepner-Tregoe Announces 2022 Kepner-Tregoe Global Excellence Award Winners

Kepner-Tregoe Announces 2022 Kepner-Tregoe Global Excellence Award Winners

PRINCETON, NJ – Media OutReach – 16 March 2022 – Kepner-Tregoe (KT) is proud to announce the winners of the KT Excellence Awards for 2022. These awards honor individuals, teams and organizations who have achieved a global benchmark level in the utilization of KT technologies. “We had a record-breaking number of submissions this year. Each and every one of them clearly demonstrated great…

[khalid-albeshri]

Never base decisions on people's opinions. Use Kepner-Tregoe methodology to decide. #businessminded #businessquotes #businesssuccess #businessman#businesstip #businessideas #womeninbusiness #businessmarketing#businessconsulting #businesspassion #socialmedia#businessopportunity #businesslife #strategy #businesses #growth#businessmentor #businessmotivation #entrepreneurs #creditrepair#coaching #businessplanning #networking #businessonline #consulting#contentmarketing #businessmanagement #businessconsultants#businessstartup #marketingtips #KhalidAlbeshri #pivot

[jimweimer]

Selection

Selection between our top three choices was a long process, namely because of our top two choices. After we all agreed that we would not want to pursue the business model of advanced language-detection closed-captioning AI, we were left deciding between coming up with premier designs of a streaming service in a digital style guide to license out or coming up with a sort of all-in-one streaming service on our own platform.

To choose between these two, we used the Idea Potpourri technique, followed by the Kepner-Tregoe method our ideas. For Idea Potpourri, we combined the ideas of the digital style guide and our own platform into an all-in-one streaming platform with an “about us” tab on a website that explains the problems we’ve seen in the streaming industry and what our designs have attempted to fix, via a sort of style guide.

Using Kepner-Tregoe, we identified our top four concerns and then ranked them based on how important they were to us:

Accessibility concerns 9.25/10

Inconsistencies / different mental models 6.5 (score = average of our own rankings)

Chaotic design patterns 7.5

Navigation issues  8.75

From here, we decided on the objectives we would want our final business model to meet. We then used a spreadsheet to rank how each of our ideas crossed with our objectives, as can be seen in the screenshot below, eventually coming to the conclusion that making our own streaming platform was the best idea.

[hannatml]

Unit 11: Selection

After the ideation phase, we came out with three top ideas: a style guide, AI for accessible features, and a streaming service that consolidates all streaming content into one place.

We employed two main methods to select our final idea: idea potpourri and the Kepner-Tregoe method.

For idea potpourri, we tried out combining a style guide with our streaming service idea. Combined, we would have a minimal "Style guide" in our about page that talks about our design decisions and why they are important for streaming services.

Now that we had four ideas, we used the Kepner-Tregoe method to make our selection. We were initially learning towards the fourth idea, but we wanted to systematically make a selection to ensure we were unbiased. We started by listing objectives:

- make streaming services as accessible as possible

- simplify the streaming experience

- make a happy user experience

- standardize the streaming experience

With these objectives and ideas we created a spreadsheet and ranked each cell 1-10. We then averaged all of our answers and summed each column up to have a score for each idea. Idea 3 (streaming service) ended up with the most points. We felt that this idea was the most surefire way to ensure accessibility standards are met and enforced, simplify and reconcile customer mental models, and overall create a joyful experience.

After narrowing down to this idea, we still felt like we had some reservations. It did not feel like the most feasible idea we had, and we were worried about securing partnerships with streaming services to host content on our own platform. We initially thought we would just redirect users to a streaming service once they have found the video they want to watch, but that prevents us from addressing accessibility issues with playback (e.g. subtitles, audio descriptions).

After discussing with Professor Siegel and filling out the business canvas we were able to address our feasibility concerns and move forward with our idea.

[nancyjongprocessjournal]

Creative Problem Solving: Selection

At our first group meeting on selection, we discussed our top three ideas and considered how we might approach picking one. We realized that we could combine certain aspects using the idea potpourri technique, and we ended up merging two of our ideas into a fourth one: creating our own app with the best possible accessibility features and usability, and then including an “about” page detailing all the noteworthy design decisions that we made as an educational resource. We felt that this could potentially make our service stand out from competitors as well.

We took a break after this first discussion to think over the possibilities individually and met again a couple of days later to do some more thorough analysis. We utilized a variation of the Kepner-Tregoe method for this and found that it was helpful in evaluating and ranking the ideas step-by-step in a quantitative way. First, we assessed our problem statement and highlighted the key concerns, after which we scored the importance of each concern on a scale from 1 to 10. The scores were averaged across the team.

• Inconsistencies / different mental models: 6.5 • Chaotic design patterns: 7.5 • Navigation issues: 8.75 • Accessibility concerns: 9.25

The next step was to come up with a list of objectives using these main concerns. We then scored each of our four ideas based on how well they addressed the issues, also using a scale of 1 to 10. We documented this process in a Google spreadsheet, and ultimately the idea that yielded the highest score was creating our own app that would act as a directory and a unified interface for users to access all their content across various streaming platforms like Netflix, Hulu, HBO Max, etc. Interestingly enough, our fourth option (the one that combined our own app with the style guide) scored lower than its simpler counterpart—perhaps a testament to the proverb that “less is more”.

Despite the obvious “winner” that resulted from this analysis, we didn’t immediately conclude the selection process. In particular, the style guide idea remained somewhat attractive to some of the team members. My own personal thoughts on the style guide were that, if implemented, a set of clearly defined standards would solve a lot of the issues we had identified, and it seemed like it would target the root of the problem rather than blanketing things with yet another service or interface. However, the challenge is that it’s conditional—if implemented. I had a hard time figuring out how we could convince media companies to adopt these standards, even if we set them.

We brought this concern, among others, to office hours, where Professor Siegel gave us some good advice about how to move forward, and we ultimately decided to drop the style guide idea and stick with creating our own service. We also took our time constraints into consideration and decided to table the idea of creating a sort of style guide inside the app, instead focusing on developing a sleek and accessible user interface.