#Zoho Telephony API

[coolhodusoft]

Empowering Resellers: How IP PBX Software Unlocks New Revenue Streams

It's not uncommon for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and telecom companies to sell their service offerings such as Internet Protocol PBX services, VoIP services, VoIP solutions, SIP trunking, and other innovative solutions to third-party organizations, which are known as resellers.

As the name suggests, resellers resell PBX services and other telephony services to their customers and tenants. To enable resellers to resell communication services in a cost-effective manner as well as help ISPs, ITSPs, and telecoms attract new customers and increase revenue streams, some sophisticated IP PBX software solution providers provide a module known as 'Reseller Module.'

This article discusses how IP PBX software can help ITSPs, ISPs, and telecom companies unlock new revenue streams and the various benefits of reseller modules.

How Can a Reseller Module Unlock Revenue Streams?

The Reseller Module in sophisticated multi-tenant IP PBX software solutions enable ISPs, ITSPs, and telecom companies to create tenant admin portals for resellers and provide them with limited rights as well as white labeling functionality.

With limited rights, resellers can create sub-tenants and resell telephony services to them. With white labeling feature, resellers can display their brand name, logo, color, and icons to their sub-tenants. This gives them the freedom to operate in an independent manner.

After admins create multiple resellers, the latter sell available services to their tenants. It must be noted that a reseller cannot create sub-resellers. Only admin (an ISP, ITSP, or telecom firm) can create resellers, which increases their scope to expand their revenue streams.

Under the Reseller Module, resellers can create multiple users using the reseller portal. They can customize services for each sub-tenant as well as easily create bundle plans, bill plans, rate cards, rate plans, tax heads and profiles, bill plan fees, and bill plan requests, for their tenants.

Resellers can choose multiple currencies and language options according to their needs. They can receive payment online through various sources like PayPal, Stripe, Paystack, CCAvenue, and more from their clients.

Benefits of Reseller Module

The Reseller Module in multi-tenant IP PBX software solutions is extremely beneficial for both admins and resellers in various ways. Some of them are:

1. Easy to Use

The reseller module is extremely easy to use for both admins and resellers. The former can use the module to create multiple resellers. The latter can use the module to create multiple tenants and provide different services to them. Afterwards, they can bill their tenants based on their usage.

2. Zero Additional Investment

For ISPs, ITSPs, and telecom companies, the 'Reseller Module' opens up a new revenue stream without them requiring to make any additional investment. Likewise, resellers don’t have to heavily invest on expensive equipment, hardware, software, human resources, and other areas to get started. They only need to pay admins for the services they intend to sell to their clients.

3. Access to a Wide Range of Features

Once authorized by the admin, a reseller can access a wide range of features such as API access, DID access, payment gateway access, profile customization, queue pro access, SMS access, user and role access, Zoho access, and more.

4. Massive Growth

By using the Reseller Module in a multi-tenant IP PBX software solution, ISPs, ITSPs, and telecom companies can enjoy massive growth in their business. They can join hands with multiple resellers and allow them to sell IP PBX services to their tenants. Resellers can also reap the benefits of huge growth as they can create multiple tenants and sell IP PBX services without making any massive investments.

5. Real-time Analytics and Reports

Under the Reseller Module, both admin and resellers can get quick access to a wide array of analytics and reports in real-time. Such reports will help them to resolve issues as soon as they occur, know their business performance, as well as make data-driven decisions.

All In All,

The reseller module is an excellent add-on feature in multi-tenant IP PBX software solutions that allows ISPs, ITSPs, and telecom companies to distribute their service to resellers. If you are curious to know how the reseller module works and how you can synergize with the right resellers, then you need to partner with the right IP PBX software provider and request for a free demo.

Source: https://hodusoftpvt.blogspot.com/2025/01/empowering-resellers-how-ip-pbx.html

[darpanit-blog]

CRM script for your business

Customer relationship management (CRM) is a technology which is used for managing company’s relationships and interactions with potential customers. The primary purpose of this technology is to improve business relationships. A CRM system is used by companies and to stay connected to customers, streamline processes and increase profitability. A CRM system helps you to focus on company’s relationships with individuals i.e. customers, service users, colleagues, or suppliers. It provides supports and additional services throughout the relationship.

iBilling – CRM, Accounting and Billing Software

iBilling is the perfect software to manage customers data. It helps to communicate with customers clearly. It has all the essential features like simplicity, and user-friendly interface. It is affordable and scalable business software which works for your business perfectly. You can also manage payments effortlessly because it has multiple payment gateways.

DEMO DOWNLOAD

Repairer Pro – Repairs, HRM, CRM & much more

Repairer pro is complete management software which is powerful and flexible. It can be used to repair ships with timeclock, commissions, payrolls and complete inventory system. Its reporting feature is accurate and powerful. Not only You can check the status and invoices of repair but your customers can also take benefit from this feature.

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Puku CRM – Realtime Open Source CRM

Puku CRM is an online software that is especially designed for any kind of business whether you are a company, freelancer or any other type of business, this CRM software is made for you. It is developed with modern design that works on multiple devices. It primarily focuses on customers and leads tracking. It helps you to increase the profit of your business.

DEMO DOWNLOAD

CRM – Ticketing, sales, products, client and business management system with material design

The purpose of CRM software is to perfectly manage the client relationship, that’s how your business can grow without any resistance. This application is made especially for such type of purpose. It is faster and secure. It is developed by using Laravel 5.4 version. You can update any time for framework or script. It has two panels; one is Admin dashboard and the other is client panel. Admin dashboard is used to manage business activities while client panel is made for customers functionalities.

DEMO DOWNLOAD

Abacus – Manufacture sale CRM with POS

It is a manufacture and sale CRM with pos. it can easily manage products, merchants and suppliers. It also can be used to see transaction histories of sellers and suppliers while managing your relationships with sellers and buyers. Moreover, its amazing features include social login and registration, manage bank accounts and transactions and manage payments. It also manages invoices and accounting tasks. It has many features which are powerful and simple to use.

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Sales management software Laravel – CRM

It is a perfect CRM software with quick installation in 5 steps. it is designed precisely according to the needs of a CRM software. It has user-friendly interface and fully functional sales system. Customer management is effortless by using this software. You can mange your products and invoices without any hustle.

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Sales CRM Marketing and Sales Management Software

It is a sales CRM that consists a tracking system for marketing campaigns, leads and conversions to sales. It can boost your sales up-to 500% ROI, following the normal standards of marketing. It has built in SMTP email integration which helps you to easily track your emails from the application and the leads easily. You can also track the status of campaign, ROI and sales quality. Sales CRM will proof very helpful to your business. Whether your business is small, freelancing, or a large-scale organization.

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doitX : Complete Sales CRM with Invoicing, Expenses, Bulk SMS and Email Marketing

it is a complete and full fledge sales CRM which includes invoicing, expenses, bulk sms and email marketing software that is an amazing feature for any company, small business owners, or many other business-related uses. It is a perfect tool which can organize all data efficiently. With its feature of excellent design, doitX helps you to look more professional to you clients as well as to the public. it improves the performance of your business in every aspect. You can do your sales operations while all the information is easily accessible. It also helps you to keep track of your products, sales, marketing records, payments, invoices and sends you timely notifications so that you can take appropriate actions.  It can perform whole company’s operations in a simple and effortless way. It also has many other key features which your business deserves.

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Laravel BAP – Modular Application Platform and CRM

Laravel Bap is all in one application at low price with great benefits. If you are going to build a complex application that has multiple modules, rest API, fast and reliable, then this application is made for you. It is a modular backend application platform that is build by using Laravel 5.6, Twitter Bootstrap and SCSS. It is easy to extend and customize. It has over 20 amazing features.

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LaraOffice Ultimate CRM and Project Management System

LaraOffice is a complete CRM and Project management system which is a fully featured software. It has multi-login functionality. It helps to manage the daily sales, customer follow ups, meetings, invoices, marketing, services and orders. Customers’ requirements can be fulfilled by such an ultimate CRM and project management software solution perfectly. LaraOfficre CRM helps you to look more professional and authoritative to your customers as well as to the public.

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Banquet CRM – Events and Banquets management web application

Banquet CRM is a web application which is especially designed for restaurants, hotel and unique venues to increase sales and streamline the planning process. You can capture and convert new event leads from anywhere. It allows you to deliver branded, professional-looking proposals and orders quickly. It is also fast and durable. It has many features that are unique and perfect for you.

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Laravel CRM – Open source CRM Web application – upport CRM

Upport is a beautifully designed CRM application that is made exactly according to the feedback and real needs of users. Upport CRM helps you to increase sales with unique features. Its interface is user-friendly, responsive, real supportive and easy to use. CLI installer tool is provided for installation of Upport CRM for your convenience. It tracks sale opportunity easily using Kanban view. You don’t need to worry about data disaster because with auto backup feature of Upport you can easily set schedule to automatic backup from database and attachments.

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LCRM – Next generation CRM web application

LCRM is a modern CRM web application with a lot of features. It has three sections admin, staff and customers respectively. LCRM has many unique modules. It is a complete functional CRM and sales system. If your business needs new customers and growing sales then LCRM is perfectly made for you. It holds various advantages like recording the leads, showing the opportunities, sales team targets, actual invoices of entries. Moreover, it has amazing features like real time notifications with pusher.com, backup data to dropbox and amazon s3, repository pattern and single page application (SPA) that is appropriate with VueJS.

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Microelephant – CRM & Project management system built with Laravel

Microelephant CRM is a web-based software which provides customer relationship & Project management and billing facilities. It is suitable for almost every company. It is developed by using Laravel 5.7 and Bootstrap 4.2 CSS framework. It has unique features like client portal for each customer, leads management. Tasks & timesheet, customers and contacts management, proposals, electronic signature, credit notes and invoices.

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Incoded CRM – Customer Relationship Management System

Incoded CRM – Customer relationship management system is developed according to the feedback of project managers and business owners who actually use it. After findings the key ideas which we need the most, we gathered these ideas in one place and make this CRM out of these ideas perfectly. Now it is shared with the world. It hasn’t stopped progressing yet because it is expanding everyday as more and more ideas are coming. It is an app which updates itself every day.

It has multiple unique features. As the top entity in the CRM is Work space Incoded CRM is organized in work spaces. You can use it to easily separate and organize your resources, projects, tasks etc. work spaces have their own dashboards. It contains major and contemporary information form the CRM i.e. notes, activities and tasks, tasks chart etc.

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Zoho CRM

CRM systems play an imperative role to manage your sales revenue, sales teams, and most importantly increase customer relationships. You don’t have to worry about it because Zoho CRM is the system which fulfill all your needs. It is loaded with features to help you start, equip, and grow your business for free, for up to 3 users.

It manages users, profiles and roles efficiently. You can easily import data for free with import history and manage your leads, accounts, contacts and deals by using Zoho CRM. It can also export any module data and import leads directly with the business card scanner.

Zoho CRM turn data into sales. You can sell through telephony, email, live chat, and social media. It gets you real-time notifications when customers interact with your brand and add tasks, calls, and events, and sync them with your calendar. It helps you to collaborate with your team through feeds and give you access to multiple CRM views.

It Makes planning and expanding easier. You can get 1GB file storage & 25k record storage and set up recurring activities for your team. It helps you to export activities to google calendar and google tasks.

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Powerful CRM – LiveCRM Pro

LiveCRM pro is a perfect and complete CRM solution with fully PHP7 compatibility. It has unique features and developed by using Yii 2.0 framework. It has excellent sales system that manage leads store all the leads and organization information that your sales process demands. You can look up leads and the associated contact and business information ins a few seconds. The method which is integrated in it is paypal payment gateway. It provides precise customer management and user management. It also has a unique feature of messenger and chatting system.

DEMO DOWNLOAD

[blog-robertsmith]

5 Cognitive Things for Selecting Cloud Telephony Platform

Innovation is the drive behind the growth of successful businesses in today’s business environment. Organizations are selecting the Cloud Telephony platform over an on-premise setup. With the Cloud Telephony platform, there is no cost of infrastructure, offers flexibility and scalability. After assessing Cloud Telephony providers across the globe based on maximum returns, APIs, cost of service, data security, down-time, and additional services provided, you should know how to choose the right cloud telephony provider for your business. Let us discuss some cognitive things for selecting the cloud telephony platform.

What is a cloud telephony platform?

The Cloud telephony platform offers business solutions for all types of organizations with ease and pay-as-you-grow tool. It serves as one platform that meets all the communication requirements of your business through voice, interactive voice response, autodialer, predictive dialer, and many more features that help organizations to understand their customers and resolve all their doubts to enhance the performance of the agent.

How cloud telephony platform works

The customer will call you on an extension or distributed number, and it is called a cloud telephony number. The trends have evolved now, and the whole business telephone model is shifted to cloud communications. The best cloud telephony service offers the best customer experience method in today’s world.

Advantages of Cloud Telephony Platform

There are several advantages of the best cloud telephony platforms that help to increase the revenue of your businesses that include:

24 hours account access from anywhere

The best part about the cloud-based solution is that you can access it from anyplace and anytime. You only need internet or web connection with a laptop, tablet, or smartphone, and you are good to go. The best cloud telephony service you don’t need to go to the office to make any calls now

Directly connect to customers

You can route and answer calls through automated cloud-based IVR software solutions. Your customers can associate with an automated voice that will direct them.

Flexibility in cloud-based Interactive response system

Cloud-based software solutions are flexible and adaptable than on-premise options in a few ways. The cloud makes it simple to include new customers easily. In a few minutes, another employee can have their VoIP fully operational. With an on-premise software solution, this is a tedious and intricate process making the businesses less flexible.

With a cloud-based software solution, there is flexibility, offering less time to communicate your potential customers and leading to an increase in sales in your businesses.

Performance, Scalability, and High Availability

Performance is validated by testing the scalability and the reliability of hardware, software and network. In cloud communication, everything is for all intents and purposes store in cloud space that implies there is no Hardware requires setting up a cloud communication systems. Furthermore, if there is any issue happened it can resolve in almost no time.

How Contaque helps to communicate with your customers through cloud telephony platform

In this COVID19 pandemic, Contaque enables organizations to continue their businesses through cloud-based software solutions with work from home options. Contaque agents are available anytime to help you grow your business. Contaque offers cloud-based IVR software solutions, predictive dialer, auto-dialer, and other features to generate leads effectively. Now improve customer satisfaction and retention with CRM Integration like Salesforce, Leadsquared, Zoho, Zendesk, and other third parties CRM.

To drive the best result, Check Contaque’s Cloud Contact Center Solution to grow your business exponentially.

[geeksperhour]

Zoho CRM is 50 Telephony partnerships strong.

With 50 native telephony integrations, the Zoho CRM team is proud to offer their customers the freedom of picking their favorite phone provider to integrate with their CRM.

You might wonder what you’re missing by not integrating your phone systems with your CRM. After all, it’s how you’re used to working—calling your customers or attending calls, and then manually entering the data in your CRM. Indeed, why integrate your phone and Zoho CRM? We have some solid answers. Please read on.

Sometimes, the job of a salesperson might feel like the hardest in the world. Granted—it’s exciting to hunt down new leads, and very satisfying to close deals of all sizes. But it’s unpredictable for the simple reason that you’re dealing with people—people whose minds are vastly different from each other and whose moods can change at the drop of a hat.

 “I wish I knew exactly what to say to this customer.”

As a salesperson, how often have you had this thought? It’s common knowledge that there are five major types of customers: potential, new, impulsive, discount, and loyal. The challenge for a salesperson lies in figuring out which category their customer falls under, and building a good relationship with them, all in as few interactions as possible. Your customer’s time is sparse, and therefore precious.

To maximize the benefit of each customer interaction in a deal cycle and make sure that each conversation isn’t taxing on your customers’ patience, you should connect your phone systems with Zoho CRM. Our stats at Zoho show that 80% of all conversations with customers happen over the phone. Zoho CRM is a reservoir of useful customer information. When you put these two together, they get along fabulously.

Imagine picking up the phone with any customer, and saying things right off the bat like:

“Hi, Ms. Sully. How are things up there in San Francisco?”

“Mr. Carter! Long time. I was starting to think you were taking your Chevy to a different garage.”

“Hello again, Dr. Douglas. What did you think of our demo session last week?”

This is the level of customer engagement we’re talking about. With detailed customer history instantly available, it’s the closest you can get to reading your prospect’s mind. Now let’s go over what you can accomplish through simply making your phone system and Zoho CRM talk to each other.

Greet your customers by name

The tiniest things can make a big difference. It feels good when you’re at your favorite restaurant and the waiter recognizes you and goes, “Will it be the usual, Mr Levine? Or do you want to try something new today?” While nothing can beat a personal face-to-face interaction full of warmth and smiles, here’s how you can come pretty close.

A prospect who’s expecting an emotionless “Good afternoon. How can I help you today?” will be pleasantly surprised to be greeted familiarly by name, which can set the mood for the entire conversation to come. The business card-like snippet of information that pops up on your CRM screen when a prospect is calling is enough to prepare yourself for picking up the conversation where it left off.

Save your fingers some exercise

How many times have you entered the wrong number by mistake? Save yourself the hassle of having to look up a prospect’s phone number and entering it carefully each time you want to make a sales call. You can now directly call people from CRM records, with just a single click. Wait for the call to go through, and then pick up your desk phone or soft phone. Add this to your list of easy sales hacks, and thank us.

Missed calls don’t have to be missed opportunities 

A lot of salespeople are apprehensive about leaving their desks for prolonged periods of time. This is sales FOMO, the fear of missing calls from important prospects. Every feature inside Zoho CRM is built out of deep empathy and respect for sales reps. One such feature is SalesSignals, which delivers timely alerts and notifications designed to make sure there are no facepalm moments for you at work. You can also build a workflow specifically for missed calls, one that alerts the salesperson in charge of that deal through email. At the same time, an email can be triggered to the prospect who called, saying they’d be called right back.

So feel free to go play that game of ping pong, clear your mind, and come right back to win those deals.

Log calls automatically, and feed your AI system

With each phone call, a deal either makes progress or gets closer to being lost. Accurately logging each call, along with the results, is crucial.

AI lives on data. If your team’s activities, successes and failures are captured, they can be fed to AI for analysis. Typically we rely on reps to enter their data into CRM. Because this is a horrible way of capturing the truth, we are all skeptical that pointing AI at the data in our CRM would produce anything of value. And we are right about that: garbage in, garbage out.

– Ken Krogue, Forbes

Ken is spot on. Apart from her wide repertoire of other skills, Zoho’s AI assistant Zia can also tell you the best time to call a prospect to maximize your chances of reaching them. But to do this, Zia needs accurate call data—when a customer called you, when you tried to call the customer, the duration of each call, and so on. A busy sales rep can’t be expected to manually log every call with precise details. In just a couple of clicks, you can connect your phone service to Zoho CRM and start logging calls automatically. This way, apart from helping Zia work her magic flawlessly, you can also:  

Get beautiful call reports 

Take a look at this report of a sales team’s follow-up performance:

Insights like these are motivating and inspire you to improve your performance and engage in healthy competition with your colleagues.

…And for all the sales managers out there, imagine how productive those

end-of-the-month sales target meetings could be with data like this!

Explore more possibilities for automation 

By connecting your phone system to Zoho CRM, it’s possible to build entirely new workflows that help make your processes much more efficient. For example, you can ensure that new leads from your website are contacted within minutes by letting your CRM tap into your telephony software and prompt available sales reps on their systems. Read about some more creative possibilities in this blog by one of our telephony partners, Ozonetel.

Since integrating your phone system and Zoho CRM can bring about such massive changes, it’s natural for you to assume that it’s complicated and needs a lot of effort. We promise you that it’s not. Integrating is completely free, and only takes a couple of clicks. Why don’t you give it a shot with your preferred provider?

Our engineers have painstakingly built a platform for telephony providers to connect their services to CRM that takes care of all the back-end work for you. This unique platform is called PhoneBridge, and enables our telephony partners to make use of specifically-tailored APIs that help in building powerful, seamless integrations. Our premium partners include RingCentral, Jive, Amazon Connect, and Vonage. All you need to do is choose your preferred provider from the 50 vendors we’ve partnered with, and enable the integration. If you don’t find your provider, please let us know in the comments and we’ll work on building a partnership with them.

We’d love to know what you think. After all, we built this with you in mind, every step of the way!

The post Zoho CRM is 50 Telephony partnerships strong. appeared first on Zoho Blog.

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[gsmgatewaysudaipur]

Domain of our product and Services

Call us on: – +91-856-00-00-600 Avyukta Intellicall DOT-VoIP Solutions. Do you know why?

Avyukta Intellicall DOT-VoIP Solutions provide edge over traditional phone system since it facilitates multiple functionalities, call forwarding, laptop call, voice mail, fax etc.DOT-VoIP solutions fosters business pursuits whether it’s small scale industry or Fortune 500 businesses. We provide Call Center Software Solutions & IVR.

A DOT-VoIP GSM Gateway enables direct routing between IP, digital, analog and GSMnetworks. With these devices (fixed cellular terminals) companies can significantly reduce the money they spend on telephony, especially the money they spend on calls from IP to GSM.

With our customer centric approach we provide the best online shopping experience to our customers – starting from the great selection, low price, fast delivery, simple interface, and ending with the best customer service you have ever experienced.

Introduction : Dinstar UC2000-VE series GSM/CDMA/WCDMA DOT-VoIP Gateway is a multi-functional gateway which helps to effectively implement calls between 2G/3G/4G mobile network and VoIP network. With new designed pop-up SIM card slot, users are able to change SIM card easily without dismantling equipment. Moreover, with the opened API, the users could build their own application software to send SMS/USSD messages or bulk SMS messages, or push their text messages from email, HTTP etc. It has great performance in software features also in new hardware structure design. The gateway provide low cost, easy and flexible IP telephony solution to enterprise, SMEs and business office etc.

End to End Technology provider to BPO’s

Software & Hardware Predictive Dialers.

DOT Approved VoIP Minutes

IVR / IPPBX / FXS / FXO /GSM gateway

CRM Integrations Sugar CRM / VTiger / SalesForce / Zoho

Bandwidth and PRI Solutions

Hosted Servers and Cloud Dialer

IP Phones / Digium / Sanogma / Allo PRI cards

Asterisk / Trixbox / Elastix / A2Billing Consultancy.

Ping Us for More Details :

Kind Regards,

Kartikey Sharma,

Avyukta Intellicall,

+91-856-00-00-600

avyuktaindia (Skype)

http://www.dialerindia.com

Dialer -DOT-VoIP – IVR – Asterisk – CRM – Telephony Solutions – CTI Hardware – Android Call Center

[cloudcommunications-blog1]

Top 5 Reasons to Use SMS API for Every Business

Today, businesses are changing at a fast pace today. Companies are trying to be agiler and save time. They literally now believe and embrace the phrase “time is money”. Most businesses try to garner the most exposure in a fairly less amount of time. This has led to technological advancements. And one of the top developments that have happened is API. APIs are interfaces used to connect and relay a message from one end of the server to the other end and vice versa (simplest way to put it!). Taking advantage of this phenomenal development, APIs have come out in all forms and for every industry. In our cloud telephony industry, we have Call API & SMS API to name a few. You must be thinking why should a business using SMS resort to using SMS API to send bulk SMS to their customers. We will tell you the top 5 reasons why SMS API can be a boon to their business. 1. Flexibility: SMS API provides the one thing that other SMS gateways can’t provide and that is flexibility. An SMS API easily integrates with your existing CRM (like Pipedrive, Zoho, Freshdesk) and allows to send bulk SMS with the click of a button right from your CRM. You don’t need to switch between tabs to send SMS. 2. Lightweight: APIs are nimble. An SMS API isn’t heavy to be deployed to the server and some of them doesn’t even require separate application servers. 3. Platform-friendly: APIs are extremely platform friendly. They just “copy and paste” on your platform without much hassle and coding. 4. Simple to use: Once set up, an SMS API is an easy-to-use tool. APIs are user-friendly and you don’t need to be a techie to go around using an API. It’s all CLICK! 5. Customization Friendly: API (like call API and SMS API) are highly customizable. One API can be customized as per your system to integrate it seamlessly.

[call-center-solution]

Virtual call center software: Solution For Your Agents To Work Remotely with Whats App for Business, Truecaller for Business - intalk.io

[call-center-solution]

In-built And Advanced Quality Monitoring Capabilities - intalk.io

[call-center-solution]

Improve Customer's Experience With Sticky Agent Feature - intalk.io

[call-center-solution]

Importance of cloud call center solution

Cloud contact center is important for two reasons

Increase your business efficiency

Reduce the cost of operation and maintenance

 A cloud contact center has proven to increase business efficiency and reduce the cost of operation and maintenance, as well as provide scalability and flexibility benefits by

 ●       Centralize data processing, storage, and management;

●       Centralize call data records;

●       Centralize or distribute workforce management;

●       Centralize or distribute real-time monitoring and reporting;

●       Centralize or distribute unified communication services;

●       Centralize or distribute collaboration services;

●       Centralize or distribute mobility services;

●       Centralize or distribute analytics and reporting.

●       Ability to have inbound and outbound call center software within one system itself

●       No need to manage heavy call center calling software on your data center

  Cloud Call Center Solution is your best IVR and CTI service provider

Interactive Voice Response (IVR) is a telephone-based system that provides customers with an automated menu of options to choose from. It is mainly used for conveying information, requesting actions, and collecting data - via voice input. The IVR system allows the caller to select an option using the keys on the keypad or by speaking into the phone. IVRs are used in many industries including banking, insurance, travel, healthcare, manufacturing, retail, pharmaceuticals, and more.

 The goal of an IVR is to improve efficiency by addressing customers' needs at every stage of their interaction with your company. An IVR can also be used to manage customer expectations by providing clear instructions about what they need to do next to resolve their issue. intalk.io is the best IVR service provider in India.

 The intalk.io IVR system works best when it is integrated with other systems in your business. For example, if you have a call center that uses a CRM (Customer Relationship Management) system and wants your customers to retrieve information while they're interacting s through an IVR system then you should integrate the two systems together. The integration will improve your automation rate and reduce the agent’s time.

 Another feature that’s very useful in any contact center system is CTI. With CTI, agents can view customer information on the screen as soon as the customer call connects. This is achieved by doing CTI integration between call center software and the company’s CRM.  

 intalk.io has the following CTI integrations:

●       Salesforce CTI  integration

●       Zoho telephony API

●       Freshdesk phone integration

●       Custom CTI integration

[darpanit-blog]

CRM script for your business

Customer relationship management (CRM) is a technology which is used for managing company’s relationships and interactions with potential customers. The primary purpose of this technology is to improve business relationships. A CRM system is used by companies and to stay connected to customers, streamline processes and increase profitability. A CRM system helps you to focus on company’s relationships with individuals i.e. customers, service users, colleagues, or suppliers. It provides supports and additional services throughout the relationship.

iBilling – CRM, Accounting and Billing Software

iBilling is the perfect software to manage customers data. It helps to communicate with customers clearly. It has all the essential features like simplicity, and user-friendly interface. It is affordable and scalable business software which works for your business perfectly. You can also manage payments effortlessly because it has multiple payment gateways.

DEMO DOWNLOAD

Repairer Pro – Repairs, HRM, CRM & much more

Repairer pro is complete management software which is powerful and flexible. It can be used to repair ships with timeclock, commissions, payrolls and complete inventory system. Its reporting feature is accurate and powerful. Not only You can check the status and invoices of repair but your customers can also take benefit from this feature.

DEMODOWNLOAD

Puku CRM – Realtime Open Source CRM

Puku CRM is an online software that is especially designed for any kind of business whether you are a company, freelancer or any other type of business, this CRM software is made for you. It is developed with modern design that works on multiple devices. It primarily focuses on customers and leads tracking. It helps you to increase the profit of your business.

DEMO DOWNLOAD

CRM – Ticketing, sales, products, client and business management system with material design

The purpose of CRM software is to perfectly manage the client relationship, that’s how your business can grow without any resistance. This application is made especially for such type of purpose. It is faster and secure. It is developed by using Laravel 5.4 version. You can update any time for framework or script. It has two panels; one is Admin dashboard and the other is client panel. Admin dashboard is used to manage business activities while client panel is made for customers functionalities.

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Abacus – Manufacture sale CRM with POS

It is a manufacture and sale CRM with pos. it can easily manage products, merchants and suppliers. It also can be used to see transaction histories of sellers and suppliers while managing your relationships with sellers and buyers. Moreover, its amazing features include social login and registration, manage bank accounts and transactions and manage payments. It also manages invoices and accounting tasks. It has many features which are powerful and simple to use.

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Sales management software Laravel – CRM

It is a perfect CRM software with quick installation in 5 steps. it is designed precisely according to the needs of a CRM software. It has user-friendly interface and fully functional sales system. Customer management is effortless by using this software. You can mange your products and invoices without any hustle.

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Sales CRM Marketing and Sales Management Software

It is a sales CRM that consists a tracking system for marketing campaigns, leads and conversions to sales. It can boost your sales up-to 500% ROI, following the normal standards of marketing. It has built in SMTP email integration which helps you to easily track your emails from the application and the leads easily. You can also track the status of campaign, ROI and sales quality. Sales CRM will proof very helpful to your business. Whether your business is small, freelancing, or a large-scale organization.

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doitX : Complete Sales CRM with Invoicing, Expenses, Bulk SMS and Email Marketing

it is a complete and full fledge sales CRM which includes invoicing, expenses, bulk sms and email marketing software that is an amazing feature for any company, small business owners, or many other business-related uses. It is a perfect tool which can organize all data efficiently. With its feature of excellent design, doitX helps you to look more professional to you clients as well as to the public. it improves the performance of your business in every aspect. You can do your sales operations while all the information is easily accessible. It also helps you to keep track of your products, sales, marketing records, payments, invoices and sends you timely notifications so that you can take appropriate actions.  It can perform whole company’s operations in a simple and effortless way. It also has many other key features which your business deserves.

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Laravel BAP – Modular Application Platform and CRM

Laravel Bap is all in one application at low price with great benefits. If you are going to build a complex application that has multiple modules, rest API, fast and reliable, then this application is made for you. It is a modular backend application platform that is build by using Laravel 5.6, Twitter Bootstrap and SCSS. It is easy to extend and customize. It has over 20 amazing features.

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LaraOffice Ultimate CRM and Project Management System

LaraOffice is a complete CRM and Project management system which is a fully featured software. It has multi-login functionality. It helps to manage the daily sales, customer follow ups, meetings, invoices, marketing, services and orders. Customers’ requirements can be fulfilled by such an ultimate CRM and project management software solution perfectly. LaraOfficre CRM helps you to look more professional and authoritative to your customers as well as to the public.

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Banquet CRM – Events and Banquets management web application

Banquet CRM is a web application which is especially designed for restaurants, hotel and unique venues to increase sales and streamline the planning process. You can capture and convert new event leads from anywhere. It allows you to deliver branded, professional-looking proposals and orders quickly. It is also fast and durable. It has many features that are unique and perfect for you.

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Laravel CRM – Open source CRM Web application – upport CRM

Upport is a beautifully designed CRM application that is made exactly according to the feedback and real needs of users. Upport CRM helps you to increase sales with unique features. Its interface is user-friendly, responsive, real supportive and easy to use. CLI installer tool is provided for installation of Upport CRM for your convenience. It tracks sale opportunity easily using Kanban view. You don’t need to worry about data disaster because with auto backup feature of Upport you can easily set schedule to automatic backup from database and attachments.

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LCRM – Next generation CRM web application

LCRM is a modern CRM web application with a lot of features. It has three sections admin, staff and customers respectively. LCRM has many unique modules. It is a complete functional CRM and sales system. If your business needs new customers and growing sales then LCRM is perfectly made for you. It holds various advantages like recording the leads, showing the opportunities, sales team targets, actual invoices of entries. Moreover, it has amazing features like real time notifications with pusher.com, backup data to dropbox and amazon s3, repository pattern and single page application (SPA) that is appropriate with VueJS.

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Microelephant – CRM & Project management system built with Laravel

Microelephant CRM is a web-based software which provides customer relationship & Project management and billing facilities. It is suitable for almost every company. It is developed by using Laravel 5.7 and Bootstrap 4.2 CSS framework. It has unique features like client portal for each customer, leads management. Tasks & timesheet, customers and contacts management, proposals, electronic signature, credit notes and invoices.

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Incoded CRM – Customer Relationship Management System

Incoded CRM – Customer relationship management system is developed according to the feedback of project managers and business owners who actually use it. After findings the key ideas which we need the most, we gathered these ideas in one place and make this CRM out of these ideas perfectly. Now it is shared with the world. It hasn’t stopped progressing yet because it is expanding everyday as more and more ideas are coming. It is an app which updates itself every day.

It has multiple unique features. As the top entity in the CRM is Work space Incoded CRM is organized in work spaces. You can use it to easily separate and organize your resources, projects, tasks etc. work spaces have their own dashboards. It contains major and contemporary information form the CRM i.e. notes, activities and tasks, tasks chart etc.

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Zoho CRM

CRM systems play an imperative role to manage your sales revenue, sales teams, and most importantly increase customer relationships. You don’t have to worry about it because Zoho CRM is the system which fulfill all your needs. It is loaded with features to help you start, equip, and grow your business for free, for up to 3 users.

It manages users, profiles and roles efficiently. You can easily import data for free with import history and manage your leads, accounts, contacts and deals by using Zoho CRM. It can also export any module data and import leads directly with the business card scanner.

Zoho CRM turn data into sales. You can sell through telephony, email, live chat, and social media. It gets you real-time notifications when customers interact with your brand and add tasks, calls, and events, and sync them with your calendar. It helps you to collaborate with your team through feeds and give you access to multiple CRM views.

It Makes planning and expanding easier. You can get 1GB file storage & 25k record storage and set up recurring activities for your team. It helps you to export activities to google calendar and google tasks.

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Powerful CRM – LiveCRM Pro

LiveCRM pro is a perfect and complete CRM solution with fully PHP7 compatibility. It has unique features and developed by using Yii 2.0 framework. It has excellent sales system that manage leads store all the leads and organization information that your sales process demands. You can look up leads and the associated contact and business information ins a few seconds. The method which is integrated in it is paypal payment gateway. It provides precise customer management and user management. It also has a unique feature of messenger and chatting system.

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