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Billionaire-proofing the internet

Picks and Shovels is a new, standalone technothriller starring Marty Hench, my two-fisted, hard-fighting, tech-scam-busting forensic accountant. You can pre-order it on my latest Kickstarter, which features a brilliant audiobook read by Wil Wheaton.
During the Napster wars, the record labels seriously pissed off millions of internet users when they sued over 19,000 music fans, mostly kids, but also grannies, old people, and dead people.
It's hard to overstate how badly the labels behaved. Like, there was the Swarthmore student who was the maintainer of a free/open source search engine that indexed files available in public sharepoints on the LAN. The labels sued him for millions and millions (the statutory damages for digital copyright infringement runs to $150,000 per file) and, when he begged for a settlement, said that they would accept his life's savings, but only if he changed majors and stopped studying Computer Science.
No, really.
What's more, none of the money the labels extracted from teenagers, grandparents (and the dead) went to artists. The labels just kept it all, while continuing to insist that they were doing all this because they wanted to "protect artists."
One thing everyone agreed on was how disgusted we all were with the labels. What we didn't agree on was what to do about it. A lot of us wanted to reform copyright – say, by creating a blanket license for internet music so that artists could get paid directly. This was the systemic approach.
Another group – call them the "individualists" – wanted a boycott. Just stop buying and listening to music from the major labels. Every dollar you spend with a label is being used to fund a campaign of legal terror. Merely enjoying popular music makes you part of the problem.
You can probably guess which group I was in. Leaving aside the futility of "voting with your wallet" (a rigged ballot that's always won by the people with the thickest wallet), I just thought this was bad tactics.
Here's what I would say when people told me we should all stop listening to popular music: "If members of your popular movement are not allowed to listen to popular music, your movement won't be very popular."
We weren't going to make political change by creating an impossible purity test ("Ew, you listen to music from a major label? God, what's wrong with you?"). I mean, for one thing, a lot of popular music is legitimately fantastic and makes peoples' lives better. Popular movements should strive to increase their members' joy, not demand their deprivation. Again, not merely because this is a nice thing to do for people, but also because it's good tactics to make participation in the thing you're trying to do as joyous as possible.
Which brings me to social media. The problem with social media is that the people we love and want to interact with are being held prisoner in walled gardens. The mechanism of their imprisonment is the "switching costs" of leaving. Our friends and communities are on bad social media networks because they love each other more than they hate Musk or Zuck. Leaving a social platform can cost you contact with family members in the country you emigrated from, a support group of people who share your rare disease, the customers or audience you rely on for your livelihood, or just the other parents organizing your kid's little league game.
Hypothetically, you could organize all these people to leave at once, go somewhere else, and re-establish all your social connections. Practically, the "collective action problem" of doing so is nearly insurmountable. This is what platform owners depend on – it's why they know they can enshittify their services without losing users. So long as the pain of using the service is lower than the pain of leaving it, the companies can turn the screws on users to make their lives worse in order to extract more profit from them. This is why Musk killed the block button and why Zuck fired all his moderators. Why bear the expense of doing something nice for users if they'll still stick around even if you cut a ton of headcount and/or expensive compute?
There's a way out of this, thankfully. When social media is federated, then you can leave a server without leaving your friends. Think of it as being similar to changing cell-phone companies. When you switch from Verizon to T-Mobile, you keep your number, you keep your address book and you keep your friends, who won't even know you switched networks unless you tell them:
https://pluralistic.net/2022/10/29/how-to-leave-dying-social-media-platforms/
There's no reason social media couldn't work this way. You should be able to leave Facebook or Twitter for Mastodon, Bluesky, or any other service and still talk with the people you left behind, provided they still want to talk with you:
https://www.eff.org/interoperablefacebook
That's how the Fediverse – which Mastodon is part of – works already. You can switch from one Mastodon server to another, and all the people you follow and who follow you will just move over to that new server. That means that if the person or company or group running your server goes sour, you aren't stuck making a choice between the people you love who connect to you on that server, and the pain of dealing with whatever bullshit the management is throwing off:
https://pluralistic.net/2022/12/23/semipermeable-membranes/#free-as-in-puppies
We could make that stronger! Data protection laws like the EU's GDPR and California's CCPA create a legal duty for online services to hand over your data on demand. Arguably, these laws already require your Mastodon server's management to give you the files you need to switch from one server to another, but that could be clarified. Handing these files over to users on demand is really straightforward – even a volunteer running a small server for a few friends will have no trouble living up to this obligation. It's literally just a minute's work for each user.
Another way to make this stronger is through governance. Many of the great services that defined the old, good internet were run by "benevolent dictators for life." This worked well, but failed so badly. Even if the dictator for life stayed benevolent, that didn't make them infallible. The problem of a dictatorship isn't just malice – it's also human frailty. For a service to remain good over long timescales, it needs accountable, responsive governance. That's why all the most successful BDFL services (like Wikipedia) transitioned to community-managed systems:
https://pluralistic.net/2024/12/10/bdfl/#high-on-your-own-supply
There, too, Mastodon shines. Mastodon's founder Eugen Rochko has just explicitly abjured his role as "ultimate decision-maker" and handed management over to a nonprofit:
https://arstechnica.com/tech-policy/2025/01/mastodon-becomes-nonprofit-to-make-sure-its-never-ruined-by-billionaire-ceo/
I love using Mastodon and I have a lot of hope for its future. I wish I was as happy with Bluesky, which was founded with the promise of federation, and which uses a clever naming scheme that makes it even harder for server owners to usurp your identity. But while Bluesky has added many, many technically impressive features, they haven't delivered on the long-promised federation:
https://pluralistic.net/2024/11/02/ulysses-pact/#tie-yourself-to-a-federated-mast
Bluesky sure seems like a lot of fun! They've pulled tens of millions of users over from other systems, and by all accounts, they've all having a great time. The problem is that without federation, all those users are vulnerable to bad decisions by management (perhaps under pressure from the company's investors) or by a change in management (perhaps instigated by investors if the current management refuses to institute extractive measures that are good for the investors but bad for the users). Federation is to social media what fire-exits are to nightclubs: a way for people to escape if the party turns deadly:
https://pluralistic.net/2024/12/14/fire-exits/#graceful-failure-modes
So what's the answer? Well, around Mastodon, you'll hear a refrain that reminds me a lot of the Napster wars: "People who are enjoying themselves on Bluesky are wrong to do so, because it's not federated and the only server you can use is run by a VC-backed for-profit. They should all leave that great party – there's no fire exits!"
This is the social media version of "To be in our movement, you have to stop listening to popular music." Sure, those people shouldn't be crammed into a nightclub that has no fire exits. But thankfully, there is an alternative to being the kind of scold who demands that people leave a great party, and being the kind of callous person who lets tens of millions of people continue to risk their lives by being stuck in a fire-trap.
We can install our own fire-exits in Bluesky.
Yesterday, an initiative called "Free Our Feeds" launched, with a set of goals for "billionaire-proofing" social media. One of those goals is to add the long-delayed federation to Bluesky. I'm one of the inaugural endorsers for this, because installing fire exits for Bluesky isn't just the right thing to do, it's also good tactics:
https://freeourfeeds.com/
Here's why: if a body independent of the Bluesky corporation implements its federation services, then we ensure that its fire exits are beyond the control of its VCs. That means that if they are ever tempted in future to brick up the fire-exits, they won't be able to. This isn't a hypothetical risk. When businesses start to enshittify their services, they fully commit themselves to blocking anything that makes it easy to leave those services.
That's why Apple went so hard after Beeper Plus, a service that enhanced iMessage's security by making conversations between Apple and Android users as private as chats that were confined to Apple users:
https://pluralistic.net/2023/12/07/blue-bubbles-for-all/#never-underestimate-the-determination-of-a-kid-who-is-time-rich-and-cash-poor
It's why Elon Musk periodically freaks out and suspends users who list their Mastodon userids in their Twitter bios:
https://techcrunch.com/2022/12/15/elon-musk-suspends-mastodon-twitter-account-over-elonjet-tracking/
And it's why Meta will suspend your account if you link to Pixelfed, a Fediverse-based alternative to Instagram:
https://www.404media.co/meta-is-blocking-links-to-decentralized-instagram-competitor-pixelfed/
Once upon a time, we had a solid way of overcoming the problem of lock-in. We'd reverse-engineer a proprietary system and make a free, open alternative. We've been hacking fire exits into walled gardens since the Usenet days, with the creation of the alt.* hierarchy:
https://www.eff.org/deeplinks/2019/11/altinteroperabilityadversarial
When the corporate owners of Unix started getting all weird about source-code access and user-modifiability, we didn't insist that Unix users were bad people for sticking with a corporate OS. We reverse-engineered Unix and set all those users free:
https://en.wikipedia.org/wiki/GNU_Project
The answer to Microsoft's proprietary SMB network protocol wasn't a campaign to shame people for having SMB running on their LANs. It was reverse-engineering SMB and making SAMBA, which is now in every single device in your home and office, and it's gloriously free as in speech and free as in beer:
https://www.eff.org/deeplinks/2019/07/samba-versus-smb-adversarial-interoperability-judo-network-effects
In the years since, a thicket of laws we colloquially call "IP" has grown up around services and products, and people have literally forgotten that there is an alternative to wheedling people to endure the pain of leaving a proprietary system for a free one. IP has put the imaginations of people who dream of a free internet in chains.
We can do better than begging people to leave a party they're enjoying; we can install our own fucking fire exits. Sure, maybe that means that a lot of those users will stay on the proprietary platform, but at least we'll have given them a way to leave if things go horribly wrong.
After all, there's no virtue in software freedom. The only thing worth caring about is human freedom. The only reason to value software freedom is if it sets humans free.
If I had my way, all those people enjoying themselves on Bluesky would come and enjoy themselves in the Fediverse. But I'm not a purist. If there's a way to use Bluesky without locking myself to the platform, I will join the party there in a hot second. And if there's a way to join the Bluesky party from the Fediverse, then goddamn I will party my ass off.
Check out my Kickstarter to pre-order copies of my next novel, Picks and Shovels!
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2025/01/14/contesting-popularity/#everybody-samba
#pluralistic#federation#decentralization#bluesky#free our feeds#mastodon#activitypub#reverse engineering
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Star Trek II: The Wrath of Khan - Poster by Danny Schlitz
#Star Trek#Star Trek II: The Wrath of Khan#Federation#Starfleet#Constitution Refit Class#Refit!Constitution Class#Refit!Miranda Class#Miranda Class Reift#USS Reliant#USS Enterprise#Sci-Fi#Mecha#Spaceship#Danny Schlitz
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The rarely used holographic display.
#Where does it come from? is it hidden in the table? does someone wheel it in?#it's the equivalent of owning a laserdisc player#Federation Gothic#TNG#Star Trek The Next Generation#The Last Outpost#Federation#Starfleet#Conference Room#Conference Lounge
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Star Trek: The Next Generation - USS Enterprise-D Main Engineering Concept Art by Andrew Probert
#Star Trek#Star Trek: The Next Generation#Federation#Starfleet#Galaxy Class#USS Enterprise-D#NCC-1701-D#Concept Art#Andrew Probert#Main Engineering#Sci-Fi#Mecha#Interior
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Restoring the Defiant Helm (RLM)
#Mike Okuda is called in on a consult#Red Letter Media#Star Trek#DS9#USS Defiant#props#set design#LCARS#Federation#Starfleet
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Being in the cod ghosts fandom as someone who lives in Latin America (and is Latina) is bizarre.
You see your very flawed continent become a whole Federation and attack the united states, you laugh because you know there's NO WAY that could happen irl.
Then you have to listen to the enemy soldiers speak in a very funny and strange mix of venezuelan spanish and colombian spanish that is weird to my peruvian ears. (This is just me sorry) And you can understand them before you kill them 😭
Funniest moment for me was when you infiltrate the Federation on Federation day and you have to hear the enemy soldier's gossip before you kill them.
Also, did Rorke like arepas?
#cod#cod ghosts#Call of duty ghosts#call of duty#Rorke#gabriel rorke#rorke cod#cod rorke#call of duty ghosts rorke#latin#federation#logan walker probably hated the ants at the amazon rainforest#those amazonian insects are a living hell#poor baby#logan walker#logan cod#cod logan#rorke should eat ceviche#that would make him good again
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The Cosmic Federation~
#art#aesthetic#background#vaporwave#retro#lowpoly#2000s#nostalgia#ps1 graphics#90s#retrowave#wallpaper#outrun#3d#gif#blender#old internet#old web#cosmic#federation#something slightly higher-fidelety this time
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On the one hand, Star Trek is a utopian future where you can do what you want for a living.
On the other hand, there’s something incredibly funny about Garak being a tailor despite there being no need for a tailor.
You can replicate clothes including their fit. You’re telling me a computer can’t get the exact measurements to a higher degree than a sentient being?
“I am but a simple tailor” oh honey there aren’t any of those
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I gushed about the DS9 mirror universe in a previous post and how I feel the setting is more fluid than stories centered on the dominance of the Terran Empire, but I really do love the way it handles inverting and “mirroring” characters and concepts
“The names are the same, but the players are in different places” I think Prime Kira put it
The Federation and the mirror Cardassian Union are direct parallels. Both powers enjoy beneficial alliances with the Klingons and Bajor, and a severe dominance over Alpha Quadrant politics. The Alliance is on a larger scale essentially the mirror Federation of this era. Kira at the beginning of the series worried that the Federation would be just like the Cardassians. Oh the irony.
The TNG era is generally considered to be the Federation at its height, before the losses suffered at the hands of the Borg and the Dominion, at least. Meanwhile in the mirror universe, the Terrans, vulcans, and others are at their absolute lowest. They are in essentially the same position that the Bajorans were under the Cardassian occupation. And the Bajorans are, at least in part, among their oppressors.
Kira’s nemesis is Gul Dukat. The Intendant has Gul Dukat’s old job, and behaves similarly to him in many ways. Both Kiras are fundamentally the same person enough to understand each other, but in the ways that they differ are all traits that Intendant shares with Dukat. Kira is second in command of the station, under Sisko’s command. The Intendant commands the station, and Sisko works for her. The reversal of their egos is the most obvious, and the component Nana Visitor herself has commented on.
Prime Garak is an exile. Mirror Garak is still trapped in Cardassian military service, and seems miserable with it, much the way I imagine Prime Garak would have found himself eventually.
O’Brien has a loving family. Smiley has nothing. This very fact helps to inspire him to become a revolutionary. O’Brien knows what he lives for. Smiley has to find it.
Both Siskos “lost” Jennifer. One to the Borg, one or his own hubris.
Prime Bashir is a genius and a savant. Mirror Bashir is kind of a thug.
Prime Quark is arrogant and swaggering. Mirror Quark is timid and quiet, but also more outwardly kind. Too outwardly perhaps, considering he got caught, but we can’t fault him for doing the right thing.
Prime Worf was raised by humans. Regent Worf is all Klingon. If he knew the Rozhenkos, they were probably house servants or something. He was intentionally written to be like Gowron.
Similarly, Mirror Nog is very Quark-like.
The situation that the Rebellion finds itself in forces them to operate and conduct themselves VERY similarly to the Maquis, ironic considering how many of our Starfleet characters have mirror selves who are members of this Rebellion, and who in the prime universe, have opposed the Maquis. Sisko being the most prominent example. They even use more or less the same vehicles and weapons as the Maquis, and I think there are a few shared background actors between both groups, potentially the prime and mirror versions of the same peoples.
Similarly, Tuvok is a spy for Starfleet within the Maquis in the prime universe. He is genuinely 100% a rebel in the mirror universe. Both Tuvoks also have the same outfit in their wardrobe.
Prime Rom is relatively timid. Mirror Rom is fairly aggressive.
Ezri received the Dax symbiont in the prime universe. This never happened in the mirror universe, and the episode makes sure to emphasize this. She’s also tough, guarded, sassy, and aggressive where Prime Ezri is somewhat meek, fairly open, friendly, and usually cordial but does say what’s on her mind, bringing a similarity between her and her mirror counterpart. Mirror Ezri ultimately choosing to become a member of the rebellion could also be argued as a similarity.
Mirror Jadzia is unfortunately quite underdeveloped and boils down to mostly sleeping with people Prime Jadzia ordinarily doesn’t. But there is an interesting note to Mirror Jadzia seeming to be a more frivolous and carefree person (or at least fronting as such), while Prime Jadzia is a relatively more serious person, and while both engage in casual sex, Prime Jadzia is a lot more considered when it comes to starting long term relationships than her counterpart, who doesn’t see Bashir’s immaturity as an obstacle to his compatibility as a partner.
The mirror Klingons and Cardassians find success and dominance in aligning. In the prime universe they go to war, to their mutual detriment.
DS9 ends with the prime universe Cardassian Union brought low and made to suffer a form of ironic penance for their past sins at the hands of a greater fascist power than themselves, much like the fall of the Terran Empire. But where the Empire was conquered by the Alliance, Cardassia is brought back to its feet by the Federation.
I don’t know precisely how intentional any of this was but I found it fascinating.
Oh and Mirror Bariel has a personality.
#star trek#mirror universe#mirror verse#mirrorverse#star trek ds9#star trek deep space nine#benjamin sisko#mirror sisko#miles o’brien#smiley#intendant kira#kira nerys#regent worf#worf#jadzia dax#ezri dax#ezri tigan#tuvok#mirror garak#elim garak#gul dukat#jennifer sisko#federation#united federation of planets#terran rebellion#terran empire#klingon cardassian alliance#Cardassian union#Klingon empire#julian bashir
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Liberator at Federation Deep Space Station Nine (not *that* Federation).
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Social media needs (dumpster) fire exits

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/12/14/fire-exits/#graceful-failure-modes
Of course you should do everything you can to prevent fires – and also, you should build fire exits, because no matter how hard you try, stuff burns. That includes social media sites.
Social media has its own special form of lock-in: we use social media sites to connect with friends, family members, community members, audiences, comrades, customers…people we love, depend on, and care for. Gathering people together is a profoundly powerful activity, because once people are in one place, they can do things: plan demonstrations, raise funds, organize outings, start movements. Social media systems that attract people then attract more people – the more people there are on a service, the more reasons there are to join that service, and once you join the service, you become a reason for other people to join.
Economists call this the "network effect." Services that increase in value as more people use them are said to enjoy "network effects." But network effects are a trap, because services that grow by connecting people get harder and harder to escape.
That's thanks to something called the "collective action problem." You experience the collective action problems all the time, whenever you try and get your friends together to do something. I mean, you love your friends but goddamn are they a pain in the ass: whether it's deciding what board game to play, what movie to see, or where to go for a drink afterwards, hell is truly other people. Specifically, people that you love but who stubbornly insist on not agreeing to do what you want to do.
You join a social media site because of network effects. You stay because of the collective action problem. And if you leave anyway, you will experience "switching costs." Switching costs are all the things you give up when you leave one product or service and join another. If you leave a social media service, you lose contact with all the people you rely on there.
Social media bosses know all this. They play a game where they try to enshittify things right up to the point where the costs they're imposing on you (with ads, boosted content, undermoderation, overmoderation, AI slop, etc) is just a little less than the switching costs you'd have to bear if you left. That's the revenue maximization strategy of social media: make things shittier for you to make things better for the company, but not so shitty that you go.
The more you love and need the people on the site, the harder it is for you to leave, and the shittier the service can make things for you.
How cursed is that?
But digital technology has an answer. Because computers are so marvelously, miraculously flexible, we can create emergency exits between services so when they turn into raging dumpster fires, you can hit the crash-bar and escape to a better service.
For example, in 2006, when Facebook decided to open its doors to the public – not just college kids with .edu addresses – they understood that most people interested in social media already had accounts on Myspace, a service that had sold to master enshittifier Rupert Murdoch the year before. Myspace users were champing at the bit to leave, but they were holding each other hostage.
To resolve this hostage situation, Facebook gave prospective Myspace users a bot that would take their Myspace login and password and impersonate them on Myspace, scraping all the messages their stay-behind friends had posted for them. These would show up in your Facebook inbox, and when you replied to them, the bot would log back into Myspace as you and autopilot those messages into your outbox, so they'd be delivered to your friends there.
No switching costs, in other words: you could use Facebook and still talk to your Myspace friends, without using Myspace. Without switching costs, there was no collective action problem, because you didn't all have to leave at once. You could trickle from Myspace to Facebook in ones and twos, and stay connected to each other.
Of course, that trickle quickly became a flood. Network effects are a double-edged sword: if you're only stuck to a service because of the people there, then if those people go, there's no reason for you to stick around. The anthropologist danah boyd was able to watch this from the inside, watching Myspace's back-end as whole groups departed en masse:
When I started seeing the disappearance of emotionally sticky nodes, I reached out to members of the MySpace team to share my concerns and they told me that their numbers looked fine. Active uniques were high, the amount of time people spent on the site was continuing to grow, and new accounts were being created at a rate faster than accounts were being closed. I shook my head; I didn’t think that was enough. A few months later, the site started to unravel.
https://www.zephoria.org/thoughts/archives/2022/12/05/what-if-failure-is-the-plan.html
Social media bosses hate the idea of fire exits. For social media enshittifiers, the dumpster fire is a feature, not a bug. If users can escape the minute you turn up the heat, how will you cook them alive?
Facebook nonconsensually hacked fire exits into Myspace and freed all of Rupert Murdoch's hostages. Fire exits represents a huge opportunity for competitors – or at least they did, until the motley collection of rules we call "IP" was cultivated into a thicket that made doing unto Facebook as Facebook did unto Myspace a felony:
https://locusmag.com/2020/09/cory-doctorow-ip/
When Elon Musk set fire to Twitter, people bolted for the exits. The safe harbor they sought out at first was Mastodon, and a wide variety of third party friend-finder services popped up to help Twitter refugees reassemble their networks on Mastodon. All departing Twitter users had to do was put their Mastodon usernames in their bios. The friend-finder services would use the Twitter API to pull the bios of everyone you followed and then automatically follow their Mastodon handles for you. For a couple weeks there, I re-ran a friend-finder service every couple days, discovering dozens and sometimes hundreds of friends in the Fediverse.
Then, Elon Musk shut down the API – bricking up the fire exit. For a time there, Musk even suspended the accounts of Twitter users who mentioned the existence of their Mastodon handles on the platform – the "free speech absolutist" banned millions of his hostages from shouting "fire exit" in a burning theater:
https://www.forbes.com/sites/martineparis/2022/12/17/elon-musk-bans-journalists-on-twitter-as-more-flee-to-mastodon-heres-who-to-follow/
Mastodon is a nonprofit, federated service built on a open standards. Anyone can run a Mastodon server, and the servers all talk to each other. This is like email – you can use your Gmail account to communicate with friends who have Outlook accounts. But when you change email servers, you have to manually email everyone in your contact list to get them to switch over, while Mastodon has an automatic forwarding service that switches everyone you follow, and everyone who follows you, onto a new server. This is more like cellular number-porting, where you can switch from Verizon to T-Mobile and keep your phone number, so your friends don't have to care about which network your phone is on, they just call you and reach you.
This federation with automatic portability is the fire exit of all fire exits. It means that when your server turns into a dumpster fire, you can quit it and go somewhere else and lose none of your social connections – just a couple clicks gets you set up on a server run by someone you trust more or like better than the boss on your old server. And just as with real-world fire exits, you can use this fire exit in non-emergency ways, too – like maybe you just want to hang out on a server that runs faster, or whose users you like more, or that has a cooler name. Click-click-click, and you're in the new place. Change your mind? No problem – click-click-click, and you're back where you started.
This doesn't just protect you from dumpster fires, it's also a flame-retardant, reducing the likelihood of conflagration. A server admin who is going through some kind of enraging event (whomst amongst us etc etc) knows that if they do something stupid and gross to their users, the users can bolt for the exits. That knowledge increases the volume on the quiet voice of sober second thought that keeps us from flying off the handle. And if the admin doesn't listen to that voice? No problem: the fire exit works as an exit – not just as a admin-pacifying measure.
Any public facility should be built with fire exits. Long before fire exits were a legal duty, they were still a widely recognized good idea, and lots of people installed them voluntarily. But after horrorshows like the Triangle Shirtwaist factory fire, fire exits became a legal obligation. Today, the EU's Digital Markets Act imposes a requirement on large platforms to stand up interoperable APIs so that users can quit their services and go to a rival without losing contact with the people they leave behind – it's the world's first fire exit regulation for online platforms.
It won't be the last. Existing data protection laws like California's CCPA, which give users a right to demand copies of their data, arguably impose a duty on Mastodon server hosts to give users the data-files they need to hop from one server to the next. This doesn't just apply to the giant companies that are captured by the EU's DMA (which calls them "very large online platforms," or "VLOPS" – hands-down my favorite weird EU bureaucratic coinage of all time). CCPA would capture pretty much any server hosted in California and possibly and server with Californian users.
Which is OK! It's fine to tell small coffee-shops and offices with three desks that they need a fire exit, provided that installing that fire exit doesn't cost so much to install and maintain that it makes it impossible to run a small business or nonprofit or hobby. A duty to hand over your users' data files isn't a crushing compliance burden – after all, the facility for exporting that file comes built into Mastodon, so all a Mastodon server owner has to do to comply is not turn that facility off. What's more, if there's a dispute about whether a Mastodon server operator has provided a user with the file, we can resolve it by simply asking the server operator to send another copy of the file, or, in extreme cases, to provide a regulator with the file so that they can hand it to the user.
This is a great fire exit design. Fire exits aren't a substitute for making buildings less flammable, but they're a necessity, no matter how diligent the building's owner is about fire suppression. People are right to be pissed off about platform content moderation and content moderation at scale is effectively impossible:
https://www.techdirt.com/2019/11/20/masnicks-impossibility-theorem-content-moderation-scale-is-impossible-to-do-well/
The pain of bad content moderation is not evenly distributed. Typically, the people who get it worst are disfavored minorities with little social power and large cadres of organized bad actors who engage in coordinated harassment campaigns. Ironically, these people also rely more on one another for support (because they are disfavored, disadvantaged, and targeted) than the median user, which means they pay higher switching costs when they leave a platform and lose one another. That means that the people who suffer the worst from content moderation failures are also the people whom a platform can afford to fail most egregiously without losing their business.
It's the "Fiddler on the Roof" problem: sure, the villagers of Anatevka get six kinds of shit kicked out of them by cossacks every 15 minutes, but if they leave the shtetl, they'll lose everything they have. Their wealth isn't material. Anatekvans are peasants with little more than the clothes on their back and a storehouse of banging musical numbers. The wealth of Anatevka is social, it's one another. The only thing worse than living in Anatevka is leaving Anatevka, because the collective action problem dictates that once you leave Anatevka, you lose everyone you love:
https://pluralistic.net/2022/10/29/how-to-leave-dying-social-media-platforms/
Twitter's exodus remains a trickle, albeit one punctuated by the occasional surge when Musk does something particularly odious and the costs of staying come into sharp relief, pushing users to depart. These days, most of these departures are for Bluesky, not Mastodon.
Bluesky, like Mastodon, was conceived of as a federated social service with easy portability between servers that would let users hop from one server to another. The Bluesky codebase and architecture frames out a really ambitious fire-suppression program, with composable, stackable moderation tools and group follow/block lists that make it harder for dumpster fires to break out. I love this stuff: it's innovative in the good sense of "something that makes life better for technology users" (as opposed to the colloquial meaning of "innovative," which is "something that torments locked-in users to make shareholders richer).
But as I said when I opened this essay, "you should do everything you can to prevent fires – and also, you should build fire exits, because no matter how hard to you try, stuff burns."
Bluesky's managers claim they've framed in everything they need to install the fire exits that would let you leave Bluesky and go to a rival server without losing the people you follow and the people who follow you. They've got personal data servers that let you move all your posts. They've got stable, user-controlled identifiers that could maintain connections across federated servers.
But, despite all this, there's no actual fire exits for Bluesky. No Bluesky user has severed all connections with the Bluesky business entity, renounced its terms of service and abandoned their accounts on Bluesky-managed servers without losing their personal connections to the people they left behind.
Those live, ongoing connections to people – not your old posts or your identifiers – impose the highest switching costs for any social media service. Myspace users who were reluctant to leave for the superior lands of Facebook (where, Mark Zuckerberg assured them, they would never face any surveillance – no, really!) were stuck on Rupert Murdoch's sinking ship by their love of one another, not by their old Myspace posts. Giving users who left Myspace the power to continue talking to the users who stayed was what broke the floodgates, leading to the "unraveling" that boyd observed.
Bluesky management has evinced an admirable and (I believe) sincere devotion to their users' wellbeing, and they've amply demonstrated that commitment with capital expenditures on content moderators and tools to allow users to control their own content moderation. They've invested heavily in fire suppression.
But there's still no fire exits on Bluesky. The exits are on the blueprints, they're roughed into the walls, but no one's installed them. Bluesky users' only defense against a dumpster fire is the ongoing goodwill and wisdom of Bluesky management. That's not enough. As I wrote earlier, every social media service where I'm currently locked in by my social connections was founded by someone I knew personally, respected, and liked and respected (and often still like and respect):
https://pluralistic.net/2024/11/02/ulysses-pact/#tie-yourself-to-a-federated-mast
I would love to use Bluesky, not least because I am fast approaching the point where the costs of using Twitter will exceed the benefits. I'm pretty sure that an account on Bluesky would substitute well for the residual value that keeps me glued to Twitter. But the fact that Twitter is such a dumpster fire is why I'm not going to join Bluesky until they install those fire exits. I've learned my lesson: you should never, ever, ever join another service unless they've got working fire exits.
#pluralistic#fire exits#interoperability#federation#bluesky#twitter#mastodon#activitypub#fediverse#enshittification
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Star Trek Logs 4-6 Cover Art by David Mattingly
#Star Trek#Star Trek Logs#Covers#Cover Art#Federation#Starfleet#Constitution Class#USS Enterprise#Sci-Fi#Mecha#Spaceship#David Mattingly
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#my art#fanart#digital art#qsmp#quackity#spoilers#lore#qsmp lore#a new banner for me maybe#mcyt fanart#mcyt#el quackity#federation
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