*you can hear dubstep faintly coming through their headphones*
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BEHOLD MY SON SPLART. I painted his enclosure and put him on a bracelet. Splart is a very good boy and and has survived almost a whole 48 hours.
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WHY I DON'T BUY FROM BEADTIN ANYMORE
(And why you shouldn't either)
Most kandi makers know about beadtin, it's a website where you can get beads for great prices. It's perfect for kandi making! Right?
Right?
It's perfect for kandi making.... until you have an issue with your order. I recently got an order of beads from BeadTin, and when I opened the package, bags of beads were ripped open and spilling everywhere. (Shown below.) I quickly gathered up all the beads and transferred them to another empty BeadTin bag I had from a previous order. When I compared it to the other brand new bags of beads, I could tell that a lot of my beads were missing. I concluded that these must've burst open in the warehouse.
I contacted BeadTin's customer service, hoping to get a replacement or credit for the beads I lost. Instead, I got an email back that essentially boiled down to "too bad, not our problem." Their customer service person was extremely rude.
A couple of days later, I got an email that prompted me to leave BeadTin a review on google. This was the first time I'd ever been asked to leave a review. In my review (seen below) I highlighted my terrible customer service experience. Then BeadTin responded (also seen below) incredibly rudely and just entirely unprofessionally.
Firstly, I never mentioned any "excellent service" in my review, I don't know where BeadTin got that from. And as I stated before, I'd never left a review before because I'd never been prompted to review them before. As a fellow business owner, it only takes one glance at their response to see that it's extremely unprofessional and antagonistic.
And turns out, I'm not the only one! After browsing the other reviews for BeadTin on google, most of the negative reviews are about their terrible customer service. And BeadTin replies rudely to most of these as well.
So, seems like I'm not the only one that has had shitty service from them. Asking Reddit brought me even more personal experiences from other people who've had shitty experiences with them.
BeadTin is rude, unprofessional, and treats their customers like second-class citizens instead of valued customers. I will no longer be supporting them, and I urge you to stop supporting them as well.
As for alternatives, I'm still looking for solutions. The Beadery has been suggested (which happens to be BeadTin's supplier), and their prices seem fairly comparable to BeadTin. Please feel free to reply with other alternatives for pony beads to BeadTin!
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✨🌈☠️There’s a scene wolf in the closet let him out so he can breath!! Awooo!! ☠️🌈✨
You can buy this as a sticker here!
https://www.depop.com/oddsockzx/
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