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mostlysignssomeportents · 11 months ago

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AI’s productivity theater

Support me this summer on the Clarion Write-A-Thon and help raise money for the Clarion Science Fiction and Fantasy Writers' Workshop!

When I took my kid to New Zealand with me on a book-tour, I was delighted to learn that grocery stores had special aisles where all the kids'-eye-level candy had been removed, to minimize nagging. What a great idea!

Related: countries around the world limit advertising to children, for two reasons:

1) Kids may not be stupid, but they are inexperienced, and that makes them gullible; and

2) Kids don't have money of their own, so their path to getting the stuff they see in ads is nagging their parents, which creates a natural constituency to support limits on kids' advertising (nagged parents).

There's something especially annoying about ads targeted at getting credulous people to coerce or torment other people on behalf of the advertiser. For example, AI companies spent millions targeting your boss in an effort to convince them that you can be replaced with a chatbot that absolutely, positively cannot do your job.

Your boss has no idea what your job entails, and is (not so) secretly convinced that you're a featherbedding parasite who only shows up for work because you fear the breadline, and not because your job is a) challenging, or b) rewarding:

https://pluralistic.net/2024/04/19/make-them-afraid/#fear-is-their-mind-killer

That makes them prime marks for chatbot-peddling AI pitchmen. Your boss would love to fire you and replace you with a chatbot. Chatbots don't unionize, they don't backtalk about stupid orders, and they don't experience any inconvenient moral injury when ordered to enshittify the product:

https://pluralistic.net/2023/11/25/moral-injury/#enshittification

Bosses are Bizarro-world Marxists. Like Marxists, your boss's worldview is organized around the principle that every dollar you take home in wages is a dollar that isn't available for executive bonuses, stock buybacks or dividends. That's why you boss is insatiably horny for firing you and replacing you with software. Software is cheaper, and it doesn't advocate for higher wages.

That makes your boss such an easy mark for AI pitchmen, which explains the vast gap between the valuation of AI companies and the utility of AI to the customers that buy those companies' products. As an investor, buying shares in AI might represent a bet the usefulness of AI – but for many of those investors, backing an AI company is actually a bet on your boss's credulity and contempt for you and your job.

But bosses' resemblance to toddlers doesn't end with their credulity. A toddler's path to getting that eye-height candy-bar goes through their exhausted parents. Your boss's path to realizing the productivity gains promised by an AI salesman runs through you.

A new research report from the Upwork Research Institute offers a look into the bizarre situation unfolding in workplaces where bosses have been conned into buying AI and now face the challenge of getting it to work as advertised:

https://www.upwork.com/research/ai-enhanced-work-models

The headline findings tell the whole story:

96% of bosses expect that AI will make their workers more productive;

85% of companies are either requiring or strongly encouraging workers to use AI;

49% of workers have no idea how AI is supposed to increase their productivity;

77% of workers say using AI decreases their productivity.

Working at an AI-equipped workplaces is like being the parent of a furious toddler who has bought a million Sea Monkey farms off the back page of a comic book, and is now destroying your life with demands that you figure out how to get the brine shrimp he ordered from a notorious Holocaust denier to wear little crowns like they do in the ad:

https://www.splcenter.org/fighting-hate/intelligence-report/2004/hitler-and-sea-monkeys

Bosses spend a lot of time thinking about your productivity. The "productivity paradox" shows a rapid, persistent decline in American worker productivity, starting in the 1970s and continuing to this day:

https://en.wikipedia.org/wiki/Productivity_paradox

The "paradox" refers to the growth of IT, which is sold as a productivity-increasing miracle. There are many theories to explain this paradox. One especially good theory came from the late David Graeber (rest in power), in his 2012 essay, "Of Flying Cars and the Declining Rate of Profit":

https://thebaffler.com/salvos/of-flying-cars-and-the-declining-rate-of-profit

Graeber proposes that the growth of IT was part of a wider shift in research approaches. Research was once dominated by weirdos (e.g. Jack Parsons, Oppenheimer, etc) who operated with relatively little red tape. The rise of IT coincides with the rise of "managerialism," the McKinseyoid drive to monitor, quantify and – above all – discipline the workforce. IT made it easier to generate these records, which also made it normal to expect these records.

Before long, every employee – including the "creatives" whose ideas were credited with the productivity gains of the American century until the 70s – was spending a huge amount of time (sometimes the majority of their working days) filling in forms, documenting their work, and generally producing a legible account of their day's work. All this data gave rise to a ballooning class of managers, who colonized every kind of institution – not just corporations, but also universities and government agencies, which were structured to resemble corporations (down to referring to voters or students as "customers").

Even if you think all that record-keeping might be useful, there's no denying that the more time you spend documenting your work, the less time you have to do your work. The solution to this was inevitably more IT, sold as a way to make the record-keeping easier. But adding IT to a bureaucracy is like adding lanes to a highway: the easier it is to demand fine-grained record-keeping, the more record-keeping will be demanded of you.

But that's not all that IT did for the workplace. There are a couple areas in which IT absolutely increased the profitability of the companies that invested in it.

First, IT allowed corporations to outsource production to low-waged countries in the global south, usually places with worse labor protection, weaker environmental laws, and easily bribed regulators. It's really hard to produce things in factories thousands of miles away, or to oversee remote workers in another country. But IT makes it possible to annihilate distance, time zone gaps, and language barriers. Corporations that figured out how to use IT to fire workers at home and exploit workers and despoil the environment in distant lands thrived. Executives who oversaw these projects rose through the ranks. For example, Tim Cook became the CEO of Apple thanks to his successes in moving production out of the USA and into China.

https://archive.is/M17qq

Outsourcing provided a sugar high that compensated for declining productivity…for a while. But eventually, all the gains to be had from outsourcing were realized, and companies needed a new source of cheap gains. That's where "bossware" came in: the automation of workforce monitoring and discipline. Bossware made it possible to monitor workers at the finest-grained levels, measuring everything from keystrokes to eyeball movements.

What's more, the declining power of the American worker – a nice bonus of the project to fire huge numbers of workers and ship their jobs overseas, which made the remainder terrified of losing their jobs and thus willing to eat a rasher of shit and ask for seconds – meant that bossware could be used to tie wages to metrics. It's not just gig workers who don't score consistent five star ratings from app users whose pay gets docked – it's also creative workers whose Youtube and Tiktok wages are cut for violating rules that they aren't allowed to know, because that might help them break the rules without being detected and punished:

https://pluralistic.net/2024/01/13/solidarity-forever/#tech-unions

Bossware dominates workplaces from public schools to hospitals, restaurants to call centers, and extends to your home and car, if you're working from home (AKA "living at work") or driving for Uber or Amazon:

https://pluralistic.net/2020/10/02/chickenized-by-arise/#arise

In providing a pretense for stealing wages, IT can increase profits, even as it reduces productivity:

https://pluralistic.net/2024/01/11/robots-stole-my-jerb/#computer-says-no

One way to think about how this works is through the automation-theory metaphor of a "centaur" and a "reverse centaur." In automation circles, a "centaur" is someone who is assisted by an automation tool – for example, when your boss uses AI to monitor your eyeballs in order to find excuses to steal your wages, they are a centaur, a human head atop a machine body that does all the hard work, far in excess of any human's capacity.

A "reverse centaur" is a worker who acts as an assistant to an automation system. The worker who is ridden by an AI that monitors their eyeballs, bathroom breaks, and keystrokes is a reverse centaur, being used (and eventually, used up) by a machine to perform the tasks that the machine can't perform unassisted:

https://pluralistic.net/2023/04/12/algorithmic-wage-discrimination/#fishers-of-men

But there's only so much work you can squeeze out of a human in this fashion before they are ruined for the job. Amazon's internal research reveals that the company has calculated that it ruins workers so quickly that it is in danger of using up every able-bodied worker in America:

https://www.vox.com/recode/23170900/leaked-amazon-memo-warehouses-hiring-shortage

Which explains the other major findings from the Upwork study:

81% of bosses have increased the demands they make on their workers over the past year; and

71% of workers are "burned out."

Bosses' answer to "AI making workers feel burned out" is the same as "IT-driven form-filling makes workers unproductive" – do more of the same, but go harder. Cisco has a new product that tries to detect when workers are about to snap after absorbing abuse from furious customers and then gives them a "Zen" moment in which they are showed a "soothing" photo of their family:

https://finance.yahoo.com/news/ai-bringing-zen-first-horizons-192010166.html

This is just the latest in a series of increasingly sweaty and cruel "workplace wellness" technologies that spy on workers and try to help them "manage their stress," all of which have the (totally predictable) effect of increasing workplace stress:

https://pluralistic.net/2024/03/15/wellness-taylorism/#sick-of-spying

The only person who wouldn't predict that being closely monitored by an AI that snitches on you to your boss would increase your stress levels is your boss. Unfortunately for you, AI pitchmen know this, too, and they're more than happy to sell your boss the reverse-centaur automation tool that makes you want to die, and then sell your boss another automation tool that is supposed to restore your will to live.

The "productivity paradox" is being resolved before our eyes. American per-worker productivity fell because it was more profitable to ship American jobs to regulatory free-fire zones and exploit the resulting precarity to abuse the workers left onshore. Workers who resented this arrangement were condemned for having a shitty "work ethic" – even as the number of hours worked by the average US worker rose by 13% between 1976 and 2016:

https://pluralistic.net/2024/01/11/robots-stole-my-jerb/#computer-says-no

AI is just a successor gimmick at the terminal end of 40 years of increasing profits by taking them out of workers' hides rather than improving efficiency. That arrangement didn't come out of nowhere: it was a direct result of a Reagan-era theory of corporate power called "consumer welfare." Under the "consumer welfare" approach to antitrust, monopolies were encouraged, provided that they used their market power to lower wages and screw suppliers, while lowering costs to consumers.

"Consumer welfare" supposed that we could somehow separate our identities as "workers" from our identities as "shoppers" – that our stagnating wages and worsening conditions ceased mattering to us when we clocked out at 5PM (or, you know, 9PM) and bought a $0.99 Meal Deal at McDonald's whose low, low price was only possible because it was cooked by someone sleeping in their car and collecting food-stamps.

https://www.theguardian.com/us-news/article/2024/jul/20/disneyland-workers-anaheim-california-authorize-strike

But we're reaching the end of the road for consumer welfare. Sure, your toddler-boss can be tricked into buying AI and firing half of your co-workers and demanding that the remainder use AI to do their jobs. But if AI can't do their jobs (it can't), no amount of demanding that you figure out how to make the Sea Monkeys act like they did in the comic-book ad is doing to make that work.

As screwing workers and suppliers produces fewer and fewer gains, companies are increasingly turning on their customers. It's not just that you're getting worse service from chatbots or the humans who are reverse-centaured into their workflow. You're also paying more for that, as algorithmic surveillance pricing uses automation to gouge you on prices in realtime:

https://pluralistic.net/2024/07/24/gouging-the-all-seeing-eye/#i-spy

This is – in the memorable phrase of David Dayen and Lindsay Owens, the "age of recoupment," in which companies end their practice of splitting the gains from suppressing labor with their customers:

https://prospect.org/economy/2024-06-03-age-of-recoupment/

It's a bet that the tolerance for monopolies made these companies too big to fail, and that means they're too big to jail, so they can cheat their customers as well as their workers.

AI may be a bet that your boss can be suckered into buying a chatbot that can't do your job, but investors are souring on that bet. Goldman Sachs, who once trumpeted AI as a multi-trillion dollar sector with unlimited growth, is now publishing reports describing how companies who buy AI can't figure out what to do with it:

https://www.goldmansachs.com/intelligence/pages/gs-research/gen-ai-too-much-spend-too-little-benefit/report.pdf

Fine, investment banks are supposed to be a little conservative. But VCs? They're the ones with all the appetite for risk, right? Well, maybe so, but Sequoia Capital, a top-tier Silicon Valley VC, is also publicly questioning whether anyone will make AI investments pay off:

https://www.sequoiacap.com/article/ais-600b-question/

I can't tell you how great it was to take my kid down a grocery checkout aisle from which all the eye-level candy had been removed. Alas, I can't figure out how we keep the nation's executive toddlers from being dazzled by shiny AI pitches that leave us stuck with the consequences of their impulse purchases.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/07/25/accountability-sinks/#work-harder-not-smarter

Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg

CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en

#pluralistic #productivity theater #upwork #ai #labor #automation #productivity #potemkin productivity #work harder not smarter #scholarship #bossware #reverse centaurs #accountability sinks #bullshit jobs #age of recoupment

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toxintouch · 8 months ago

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Started out as an elaborate “draw me like one of your French girls” joke and spiraled outta control from there... @lu-dao-writes posted the same scenario in their Kinktober 2024 and they were kind enough to give me their blessing to post my take! Please check out their fics as well! If this scenario in particular interests you, I rec you this post! :3

Further details below the cut so that the above the cut stays safe for anyone who is just scrolling through!

18+ Content MDNI || VERE x AIS x Reader

PROMPT/KINK(S): Dom!Vere, Dacryphilia (Tears)* + Cockwarming + Size Difference + Consensual Voyeurism. Power Play. (Some feral monsterfucking spice sprinkled v lightly on top.) [*original challenge prompt, randomizer used.]

OTHER INFO: “You” pronouns used for MC/Reader. Unspecified genitalia for both POV Character and Vere but Ais has a dick. Reader is the receiving partner in penetrative sex.

“Hmm, hold that pose,” Vere purrs.

Ais huffs a hot breath into your face as he freezes above you. His brows furrow, mouth twisting into a determined grimace as he grits his teeth. His forearms tense hard where they are resting on either side of you, fingers flexing against the silken sheets.

You can feel him pulsing inside of you. A hot, insistent ache.

You try to relax, try to breathe through it but the lack of movement makes you hyper aware of every inch, the raw feeling of him stretching you open, the way your body twitches so sickly-sweet with the effort. You inhale a slow, shaking breath, chest trembling, and shut your eyes in an attempt to block out some of the sensations—the clawing need gnawing at your core.

“Eyes open, darling,” Vere corrects you, tone somewhere firmly between scolding and teasing. “And turn your face back towards Ais. I’m trying to capture the moment .” Your heart is pounding in your ears but you can hear Vere’s smooth, sly voice with perfect clarity. Ais is an overwhelming force but Vere is a magnetic presence; no matter how caught up in each other you and Ais can get, Vere will always command attention without effort.

You turn your chin as requested, only to be caught in Ais’ gaze

(Caught and breathless–the same way you were when he was bullying his thick length into your hole, thrusting sharply and sighing in satisfaction, his fingers still at work massaging and pressing and stroking as he sunk into you inch by inch; he'd prepared you until your entrance was puffy and swollen, sopping with thick, medicinal smelling lube and he still had to take his time. Fucking you slowly until you could take all of him. And then, the moment you finally could...)

“Hmm, that's better. Stay just like that. Let me see those pretty expressions.” You hear Vere adjusting his heavy vellum paper. The glide of quick, clever lines being drawn.

You maintain eye contact with Ais, drunk off his breath, his body, the very essence of him, hovering so close above you, and are utterly unprepared to meet his intensity. The way he looks at you like he’s seconds from devouring you, barely held in check by the challenge that Vere has laid before him. Before both of you.

You bite into your lower lip as you shift involuntarily, oversensitive nerves still riding the throbbing of Ais’ dick. He’s so fucking thick and girthy that he presses at the soft spot inside you without even trying. The angry pulse of him is a gratifying thrum, stoking your aching heat by way of mere burgeoning contact.

His cock gives another strong twitch and your insides clench around him. He feels so fucking good–you almost think you might be able to come like this, if you can get your body to keep on clenching like that.

—Almost.

Your next breath comes out as a sob. There’s a high pitched whine building at the base of your throat and your lashes are wet when you blink.

A monstrous snarl escapes Ais’ lips, one that you can feel even more than you can hear, the vibration of it echoing through your body everywhere you're pressed against him. The pinnacle between your thighs pulses with it, and your toes curl involuntarily as an errant tear runs down your cheek. Ais is shaking, sweat dampening his face, his pupils expanding and contracting rapidly, his eyes locked on you as he barely holds himself back. “Sparrow,” he says, gravel in his tone.

You say his name in return, your head tipping involuntarily, bearing the softness of your throat, faded marks from both your lovers decorating your skin. You hear the sheets rip below you, torn into shreds where Ais’ nails have dug into them.

Vere sighs pointedly. You hear him stop his work, tap his charcoal against the paper as if he’s not entirely satisfied with the scene in front of him. He pauses for a long time, leaving you both in limbo.

When he moves, it’s to stand. To saunter over to you both. You’re pinned beneath Ais, unable to look away, but you can feel Vere’s shadow fall over you just before his hand touches your face, forcing your eyes to his as he catches a crystalline tear with his index finger.

“Shame,” he says, dipping his fingers into his mouth, his tongue lapping up the taste of your tears, lavishing the digits with his tongue. You whine out a desperate, quiet note just from watching his tongue at work and he basks knowingly in the attention. “I really thought I could get you both crying.” He smiles dangerously once his fingers have left his mouth.

He uses them to drag a wet path down Ais' spine. “Oh, but the night is still young. Perhaps I may still think of something that will do the trick...”

18+ Master List | SFW Master List ✦"Kinktober Speedrun & Other Gratuitous (TOUCHSTARVED) Smut" on Ao3

#kinktober 2024 #citrus fiending tag #18+ MDNI #see above tags for the tags you'll wanna blacklist if u don't wanna see this stuff <3 #something real nasty for those who partake <3 #vere x ais x reader #touchstarved fanfic #touchstarved x reader #touchstarved lemon #return of the citrus scale; my old friend #ais x reader #i'm just gonna tag ais x reader bc i think if i was looking specifically for vere...would this fill the need...? hmm. thoughts??#ANYWAYS I AM BACK POSTING MY WRITING i took an unexpected break to recoup some energy but i have some stuff to share just had 0 Willpower #i have to sleep now or will get sick again lol but more...tomorrow...ask box time yayay

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