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#then we can resume more new spaces and I think things will substantially improve
grison-in-space · 3 months
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Honestly as far as the dog reactivity goes? pausing to work on her general confidence skills, her habits of/ability to control her vocalizations even if she is feeling big things, and just letting her brain grow out a little seems to be helping a lot. She very clearly wants to work more than she wants to yell, and it's just a matter of practicing impulse control and focus until we get there. (Also, pocket sized pouches of peanut butter, which can be offered for Look At That and licky time on the go, are a next level innovation idea one of my mentors had, and it is so handy for reactivity work.)
I really got to train her to grab something and hold it for me on cue, and ideally to pass me things: if she's holding something in her mouth, she can't yell, and my joints hurt when I bend over too far anyway so it would be genuinely convenient to have. besides if it's a frequently rewarded cue we practice all the time anyway then it's got more positive valence and will therefore be more salient and rewarding in a pinch, she clearly finds being useful almost as rewarding as getting paid.
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emospritelet · 4 years
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Desperation - chapter 12
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34: “Remember when we used to leave the house? Fun times”
Apparently I can only write fluff at the moment. Must be a reaction to the shitty timeline we’re in :/
[AO3]
x
As lockdown entered its second week, Belle found that she was settling into her new life quite comfortably. Bae had improved each day, and was restless and energetic. She had him helping her with baking and pulling weeds in the garden to burn off some of the excess energy. A call from Mary Margaret Nolan, Neal’s mother and Bae’s teacher, announced that lessons would be resuming over Zoom, and Belle cleared a space at the kitchen table for Bae to participate on his father's laptop.
“I’m hoping this works,” confessed Mary Margaret, having explained her idea for the format of the lessons. “Redesigning the lessons for remote delivery and trying to think of ways to keep them engaged has been driving me nuts.”
“If you need a break, I’d be happy to do a story hour with them,” offered Belle. “Maybe we could collaborate on something; a story hour on a book you want them to read, followed by some sort of art project based on that.”
Mary Margaret beamed.
“That’s a great idea!” she said. “We could continue once lockdown ends, too.”
“I’m trying to recall what life was like before lockdown,” said Belle, with a wry grin. “Remember when we used to leave the house? Fun times.”
“Yeah.” Mary Margaret chuckled. “I guess I’m better off than most. The farm still needs work, the animals still have to be fed. I feel for those going stir-crazy in their apartments.”
“That would have been me, if I hadn’t ended up staying here,” said Belle, and Mary Margaret looked curious.
“How did that happen?” she asked. “I was wondering.”
“Completely by chance,” admitted Belle. “Rum and I kind of had a spat over the last packet of paracetamol at the store, and somehow I ended up moving in.”
“Huh." Mary Margaret pursed her lips. “Not your average meet-cute, but these are unusual times.”
Belle gave her a level look.
“He was sick, and I wanted to help.”
“Oh, ignore me,” Mary Margaret assured her. “I’m a hopeless romantic, and Storybrooke needs more happy endings.”
“Hard to be romantic when you literally can’t touch one another.”
“Then you’ll have to be very inventive.”
“Speaking of inventive,” said Belle, feeling herself blush and wanting to change the subject. “Let’s talk more about working together. I was intending to set up some after-school clubs for different age groups at the library. Any input you and the other teachers could give would be great.”
“I’ll email the staff and ask them for their thoughts,” said Mary Margaret. “Sounds like the kind of integrated program we’ve been wanting to introduce in Storybrooke. If we can get the Mayor’s approval we should be able to get more funding.”
“Does the Mayor have kids?” asked Belle, and Mary Margaret gave her a knowing smile.
“She has a ten-year-old son. Something tells me this town will be very supportive of more activities for kids after trying to entertain their own for three weeks.”
x
The Zoom lessons started well, with only a few technological teething problems, which meant that Bae spent much of his days learning and chatting with his friends, leaving Belle free to do chores and read. The first story hour was due to take place that Friday, and Belle and Mary Margaret had already discussed ideas for complementary lesson-planning. It made Belle feel as though she was achieving something in her new position, despite not having set foot in the library in almost two weeks.
Gold, alas, was still in bed.
Belle had not tried to hide how much he was worrying her, with his rattling cough and the high fever that came and went. Already thin, he was now almost gaunt, and she and Bae tried their best to tempt him with homemade cookies and cakes, along with more substantial meals from the freezer. She told herself repeatedly that at least he didn’t seem to be getting any worse, and that his quietly stubborn nature would surely help him pull through. 
On Wednesday evening she took him some tea and found him sitting on the edge of his bed with his elbows on his knees, staring at the floor.
“Hey,” she said.
Her voice made him look up. His eyes and cheeks were hollow, his cheeks and chin covered with almost two weeks of stubble, but there was a determined glint in his eyes. She put her head to the side. 
“You okay?”
“I’m getting up,” he said decidedly, gesturing with a finger. “I’m getting my arse up, and I’m going down the bloody stairs.”
Belle hurried to set down the cup of tea on his nightstand.
“Let me help you.”
“No no, it’s fine, I can do it.” He waved her away. “I have to do it. Bloody sick of being a dead weight around this place.”
“You’re sick!”
“And I won’t get better if I let this fucking thing keep me horizontal,” he said shortly, and sighed, running his hands over his face. “Sorry. I’m not angry with you, just this virus.”
“Anger is good in this instance,” she said, and took a step back from him. “Okay, up you get.”
Gold nodded, reaching to the side for his cane and using it to push himself upright. His legs wobbled, and he leaned hard on the cane, but after a moment he seemed to relax a little, although his smile was more of a grimace.
“Okay,” he whispered. “I’m taking a shower, and I’ll see you and Bae downstairs in ten minutes.”
“In that case, I’ll take your tea down with me,” she said. “We can all sit around the table and eat some of the fruit loaf Bae and I made.”
Gold nodded, his knuckles tight around the cane handle.
“Sounds perfect.”
x
He made it downstairs, much to Bae’s delight, and sat quietly at the table while Bae drank his suppertime warm milk and told him all about the lessons he had done that day. Belle warmed some soup through on the stove, setting it in front of Gold with bread and butter from the supplies that had been delivered.
“That’s fantastic, Belle, thank you,” he said, picking up a spoon. “I think perhaps my appetite’s coming back.”
“There’s plenty more, if you need it,” she said. “And more bread.”
“The bread tastes weird, Papa,” said Bae, wrinkling his nose. “It’s the same one they have at the school cafeteria. Paige says it’s made of polystyrene and fluff from the inside of the teachers’ pockets.”
Belle chuckled.
“I have to admit that I’ve thought that myself,” she said. “It certainly doesn’t come close to any of the delicious bread I’ve eaten since I came to this house. But it was free, which counts for a lot.”
“Quite right,” said Gold, dipping a piece of the bread in his soup. “We have to appreciate the kindness of those that gave it, Bae. Whether or not you think it tastes good.”
“Okay.” Bae looked a little despondent. “I was just kidding.”
“I know that.” Gold put down his spoon and pulled Bae close for a hug. “You’re a good lad. And a thoughtful one.”
“Belle and I didn’t make bread, though,” said Bae. “Maybe we should have, and then we could use this for something else.”
“We were concentrating on making your dad some treats, right?” said Belle, stroking his hair. “Making him feel better was very important work.”
“And something you both did excellently,” said Gold, turning back to his soup. “See? I’m already up and eating dinner again.” 
Bae grinned, flopping back into his seat, and Gold blew on his soup to cool it.
“Go on, then,” he said. “Tell me more of what you learned about birds today.”
x
Something woke Belle.
She yawned, snuggling in her blankets on the couch, her body warm and comfortable. Something had disturbed her sleep: a soft, distant thumping noise that she couldn’t place. Her eyes fluttered and opened, and the noise came again. Glancing at her watch, Belle groaned to herself and sat up, swinging her legs out of the blankets and getting up to head for the kitchen. She could hear the low sound of Gold humming, and assumed it was he that was making the noise. If he was already up and about at just after six in the morning, perhaps he was feeling better.
Her sock-clad feet made no sound as she padded across the floor, and she entered the kitchen silently, hands curling around the door frame. Gold was standing at the counter in T-shirt and jeans with his cane leaning beside him and a dish towel tucked into his belt, his forearms covered in flour. He was kneading dough, one hand grasping, folding and turning before pushing down with the heels of his hands. Two bowls sat on the table with towels draped over them, with a third standing empty at his side. He hummed as he worked, the rhythmic slap and thump of his hands against the dough in time with the beat, and Belle smiled a little as she watched him.
“Couldn’t face the polystyrene and pocket lint bread again, huh?” she asked, and Gold started, turning to face her with the dough ball in his hands.
“Ah,” he said, looking down. “Well. You both said you liked my bread better, so I thought it was probably time to make some.”
“You didn’t have to get up at six in the morning to make it,” she said, and he shrugged, turning back to his kneading.
“That was always my usual habit, before I came down with the virus,” he said. “I usually set the loaves aside for first rise, then do the rest of my chores. I bet the garden’s just choked with weeds.”
“I hope not, Bae and I have been working on it,” she said, coming into the kitchen properly. “Tea?”
“I’ll make it. You’ve done more than enough this past ten days.”
“Don’t burn yourself out,” she warned, crossing to the sink to fill the kettle. “I can make the tea. The last thing we need is you falling over again. Take it slow.”
Gold gave her a slanting grin, and bowed his head.
“Yes, ma’am.”
He gave the dough a final press, then worked it into a ball with swift passes of his hands and dropped it in the empty bowl. Going to the sink to wash his hands, he flourished the dish towel to dry them off, and draped it over the bowl before wiping down the work surface.
“Wholemeal, mixed seed, oat and honey, and black olive,” he explained, as Belle looked questioningly at the bowls. “We’ll eat some and freeze the rest. Just in case.”
“You’re very well prepared.”
“I try to be.”
He grasped his cane, almost falling into one of the kitchen chairs with a sigh, and Belle shook her head.
“You’re still not well,” she said, and he opened his eyes, a tired smile back on his face.
“I’m okay.”
“You’re stubborn, is what you are,” she said severely.
“One of my few redeeming qualities.”
“Stubborn and self-effacing,” she remarked. “It’s almost adorable.”
Gold’s smile grew.
“‘Almost’?”
Belle put her hands on her hips, feeling heat rise in her cheeks. For an awkward moment she found herself recalling what he looked like with a small towel around his waist, and told herself to concentrate.
“I very much doubt the virus cares how adorable it is,” she said loftily. “If it knocks you on your ass again and you end up spending another week in bed, don’t say I didn’t warn you.”
He was grinning now.
“A good thing I have such a competent housemate,” he said. “I’ll miss you when this is over, Belle. Bae and I will miss you, I mean. Both of us.”
She was definitely blushing now, and that image would not leave her mind, but she couldn’t help grinning back.
“Yeah,” she said. “I’ll miss you guys too.”
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comicbookuniversity · 5 years
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Lessons for the MonsterVerse
by Bunnypwn Gold
I have always been a big fan of Godzilla. I’ve been watching the movies since I was a kid. Now that they’re making new movies again, there’s a lot to be excited about and look forward to. Recently, I re-watched the newest one from the American MonsterVerse, Godzilla: King of the Monsters, as well as the last film from the Millennium era, Godzilla: Final Wars. Both films are big, ambitious, and include some major flaws, one of which they have in common, or at least they have flaws with overlap. While the MonsterVerse, so far, is great and is on track to continue that trend, Final Wars suffered greatest from this shared flaw, and so I am here to set out what the MonsterVerse needs to do to avoid self-destruction: take itself seriously.
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Briefly, I want to provide a review and synopsis of King of the Monsters. So spoilers, it’s really good. Five years after Godzilla made landfall in San Francisco and fought against the parasitic MUTOs, Monarch is struggling to figure out what it wants to do with the Titans, as the monsters are now known, while the government and military are pressuring Monarch to kill them all. At the same time, one of their own scientists, Emma Russell, betrays them to assist ecoterrorist Alan Jonah in awakening the Titans with a bioacoustics device called the ORCA so that the Titans can spur regrowth in the environment and undo anthropogenic climate change. They revive Ghidorah in Antarctica, who then awakens all the other Titans still sleeping around the world at once, thus precipitating a conflict with Monarch and Godzilla for the crown. The film sets out to cover a lot of narrative ground while introducing several important elements to the series, and all the while it held together some solid character work for its main cast. Based on the new, expansive mythos that this film lays out—with the many new Titans and the abandoned Hollow Earth society discovered in vast underground caverns which used to live in harmony with the Titans—it looks like things will only get more exciting, and the future of the MonsterVerse is set out effectively and in grand style.
Godzilla: Final Wars is also about a large amount of monsters fighting for control of the Earth, feature monsters trapped in Antarctic ice, and ends with Godzilla fighting Ghidorah, but that’s where the similarities end. Final Wars was released in 2004 as the commemorative 50th anniversary film for the franchise. In it, the Earth has been defended from monsters for decades by the Earth Defense Force, who managed to trap Godzilla in ice in Antarctica years prior. All the other monsters around the world attack at once in the present, and the EDF was unable to keep up until the Xiliens arrived from space, removing the monsters and promising to make a peaceful alliance with humanity. In reality, the Xiliens were invading the Earth in order to herd humans like cattle because they need to eat human mitochondria to survive, and they were secretly controlling the monsters. So the heroes free Godzilla so he can help them fight the aliens and their army of brainwashed monsters. The plot also involved mutant humans and a fake rogue planet that was also somehow an actual asteroid that Godzilla later blows up. It’s a mess of a movie. That aside, it’s clear the film is trying to borrow elements from the three previous eras of Godzilla movies. It took an edgier look from the majority of the Millennium movies (from 1999-2004). The use of serious, formidable super vehicles is like the various super planes from the Heisei era films (1984-1995). However, the element borrowed from the Showa era films (1954-1975) is where it falters: campiness. The difference in this film compared to the Showa films being that they purposefully made Final Wars campy, despite the opportunity they had and despite the tone of the Showa era movies.
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The original film, Gojira, is a very serious and tonally heavy film depicting the horrors of the modern era, with rapid industrialization in post-war Japan, the advent of the Cold War arms race, and the reason for that arms race, nuclear weapons, with the one man capable of killing Godzilla horrified by the devastation such an ability would grant. This movie and its first sequel were the only Godzilla films made in black and white, which impacts the way they look and how their special effects come across. After a several year hiatus, Godzilla returned to the screen to fight King Kong, this time in color. Seeing those monster suits and the limited special effects capabilities in 1960 of a B-list sci-fi flick in color really emphasizes how phony it all looked at the time. Throughout the Showa era, Godzilla shifted from an entirely villainous character to an erstwhile hero, and though the movies never stopped being presented as dramatic, they were made with an acknowledgement of how they look despite the drama and seriousness the creators otherwise wanted them to have.
Over time, of course, special effects improved. Starting with the Heisei era of films, Toho was able to produce much better suits and visual effects, and so they resumed making their movies with the kind of drama and seriousness that they had wanted all along. The Millennium era began in response to the 1998 American Godzilla, which depicted the titular monster with CGI, in contrast to the Toho tradition of using suits. The Millennium era was the last hurrah to suitmation effects, and these films, overall, looked great, probably the best that a giant monster movie can look with people in suits. Accordingly, they also hold up the more dramatic tone of the Heisei era while allowing each creative team the freedom to make the standalone Godzilla movie they wanted to make. The exception to this is Final Wars, which, as previously said, was not serious at all. Despite the successes of making serious, dramatic monster movies since 1984 and the ambitions of the Showa era’s large and imaginative canon, Final Wars decided to celebrate five decades of filmmaking by using cheesy comedy, camera work that screams “we had to edit heavily to make our actors look like action stars,” and what may very well be the least convincing acting of the entire series. The only person on set who seemed to understand any of this is alien commander X, who looked like he was being goofy on purpose, instead of on accident like the rest of the cast. Final Wars had the same opportunity as the rest of the Millennium era had to present a serious, dramatic battle for the fate of the Earth, and wasted it with aliens that seem completely unqualified to invade another planet and cramming most of their monsters into throwaway fights with Godzilla that lasted on average less than a minute.
This purposeful camp and goofiness of Final Wars is presumably meant to provide a lightness and humor to the film. This is where it overlaps with King of the Monsters, which ventured into the modern era of ironic, self-aware humor to provide levity. Borrowing from the MCU, King of the Monsters cracks wise during dramatic moments relatively often, in an attempt to lighten them up. Unfortunately, the jokes they go with are the weakest material in the film, and they do more to undermine the dramatic tension than enhance the film or provide levity. It’s like the scene in Thor: Ragnarok when Korg says they can rebuild Asgard, and then it blows up more, so never mind; or Hawkeye explaining how ridiculous his fighting robots with a bow and arrow is to Scarlet Witch in Age of Ultron. Maybe those are funny jokes, but they do more to undermine the dramatic tension than they add in humor, and both have the capacity to turn parts of the audience off by poking holes in the premise. It’s rather insecure and shows a lack of confidence in the work to stand on its own merits despite critics or easy jokes from the peanut gallery. This brand of humor gave us moments in King of the Monsters like Sam Coleman mishearing Ilene Chen saying “Ghidorah” as “gonorrhea.” It’s really not that funny, it wasn’t a moment that needed lightening up, and there’s no reason he would have misheard her since he was standing within ten feet. It ultimately undermines a moment in the film for an Asian woman to demonstrate her expertise by locating vital information about the threat at hand. But yes, Sam, I guess monsters sometimes have slightly silly-sounding names, like Ghidorah, which is based on the Japanese pronunciation of hydra, a very popular and well-respected mythical dragon.
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The 2014 Godzilla film that started the MonsterVerse was enjoyable, but didn’t quite live up to its potential. That’s part of the reason I delayed seeing Kong: Skull Island far longer than I should have. When I did see it, I was amazed. I expected it to be good, and I heard great things about it, but it was far better than anything I could have imagined it to be. It was a truly great movie. After seeing it, my hopes and expectations for the MonsterVerse skyrocketed. I don’t think these expectations have been let down yet, and I expect them to be satisfied moving forward. However, the one thing I wanted most going into King of the Monsters was for them to lean into the tone and style of Skull Island more. In certain respects, I think they did, and the ambitious mythos being built here is far more substantial than anything in the Godzilla franchise so far, which usually has stuck to “monsters keep showing up and fighting.” The dramatically absurd tone, though, was what they lost by using the ridiculousness of what’s happening to make quick, weak, sometimes self-aware jokes instead of to highlight the intensity of the drama experienced by the characters. In Skull Island, when the squad had to fly their planes through a permanent thunderstorm, Sam Jackson’s character started quoting a speech about how the righteous men will win by not backing down and so inherit the Earth. The speech makes the whole thing feel even more ridiculous than a permanent thunderstorm already is, and in doing so amps up the drama and tension. This ultimately makes the arrival of a giant gorilla, which the audience is expecting to see, much more impressive and intense. That’s what I wanted for King of the Monsters. Yes, there are ridiculous aspects to giant monster movies, but the characters are living it, not watching it and thinking, “This crazy.”
Having this more serious tone is also important in really hitting the audience with the larger thematic power of the film. In Skull Island, the way Sam Jackson didn’t want to back down from killing Kong, even after seeing that it’s pointless and even detrimental to the troop, is reminiscent of the way America is currently stuck in multiple seemingly never-ending wars. At least part of the reason people don’t want to leave Iraq and Afghanistan is because they don’t want to create another Vietnam, the war that this film centers around on purpose. Having that tension of a dedicated army colonel who was just forced to “abandon” his war amplifies the drama of the other characters wanting to understand the problems of the natives and come to a real solution to their problems, and it all works because of how it resonates in the current political climate. The Godzilla side of the MonsterVerse so far is focusing on climate change, which, while abstract for far too many, is also a very real and pressing concern for a lot of people, paralyzing at times. Seeing the dramatic steps needed to fix the problem almost makes Alan and Emma’s plan in King of the Monsters feel heroic. The film is filled with images of crumbling, flooded American cities, and Ghidorah, an alien creating imbalance in nature a la humanity thinking itself separate from nature, is literally a living hurricane. There’s a lot of strong, serious, intense potential to make such a movie really meaningful. If they had taken themselves more seriously, it would have had this level of impact. It really is sad that they squandered this potential on silly jokes and a story arc for their generic, useless white man hero, Mark Russell. Like I said at the beginning, it’s still a good movie, but I can so clearly see how much better it could have been, too.
To me, dramatic movies making fun of themselves in important scenes always comes across as insecure, like filmmakers can’t simply make their movie first, they also have to preempt the internet to protect their egos. As the MonsterVerse moves forward, my biggest piece of advice is to do what Skull Island did and take itself seriously. We live in a time when a lot of previously niche franchises and genres are getting more spotlight due to the demands of studios wanting more high-action, effects heavy movies to sell huge on the international market. As these genres, once mired in cultural neglect and seen as silly and childish, come into the limelight, they both prove they always were to be taken seriously and poke fun at themselves to prove they know they shouldn’t be. I get the appeal of ironic, self-aware humor and wanting to be silly at dramatic high points, because it can be very fun and, when used properly, be incredibly funny; look to Thor: Ragnarok for an overall great example. But besides issues of improper use, this kind of humor is arguably at saturation at this point. It’s being misused and overused to the detriment of otherwise good movies in an attempt to compete with Marvel, who remains the poster child on this. So MonsterVerse, let Marvel, Disney, and all those imitators try to outdo each other by proving they can make more fun of themselves before Honest Trailers get to them. Just have fun making movies about giant monsters with the kind of drama and seriousness only modern special effect can give them, and use the ridiculousness of it all to amp up that drama instead of undermine it. Get over people calling you a nerd and just do your thing. As they say, being cool is all about confidence. 
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aion-rsa · 4 years
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How EVE Online Is Changing Players’ Lives for the Better
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This article is presented by CCP.
Video games change lives. 
20 years ago, people would have scoffed at, perhaps even ridiculed, the idea that a game could have a profound effect on its players. But nowadays, it would be very difficult to find a gamer who disagrees. Since its inception, gaming has been an engrossing hobby that helps build relationships, offers stress relief, and can even serve to impart lasting life skills. As games themselves have evolved and pursued more ambitious endeavors, this has only become more true. 
One game that exemplifies this is EVE Online, a massively multiplayer online role-playing game (MMORPG) that is nominally about spaceships and exploring the stars. Although it might seem at first like a straightforward game about blasting away your enemies, hoarding valuable resources, and exploring the star cluster of New Eden, once you peer beneath its surface, it’s also about building relationships between players and learning skills you can take with you to the real world. It could even be argued that without delving into the metagame around EVE, it is difficult to get a real picture of why the game has survived – and thrived – for as long as it has.
EVE’s infamous depth as a role-playing sandbox has allowed its players to become warlords who rally thousands of players and form massive fleets, aggressive capitalists with the wealth to buy and sell empires, and industrial tycoons whose virtual shipyards provide arms for the largest player vs player battles in gaming history. These players often become so immersed in the game that their lives can begin to shift and change around it — often for the better. 
cnx.cmd.push(function() { cnx({ playerId: "106e33c0-3911-473c-b599-b1426db57530", mediaId: "cd53c251-f7cf-4254-ac17-cf1534fa88c6" }).render("0270c398a82f44f49c23c16122516796"); });
EVE Online has been changing players’ lives outside of the game since very early on in its history. The game’s unique demands often encourage players to confront and improve on parts of themselves that they wouldn’t expect to. But it’s only recently that EVE’s developer CCP has coined a term for this unique aspect of the game: “The EVE Effect.” The term came about after the studio completed a study on what seems to be an epidemic of loneliness and social isolation spreading around the world in certain age groups, and how that affects players of their game. Through surveys and discussions with players at various real-world events, the CCP team found that over 60% of the players they interacted with said that they had made substantial, impactful friendships with people that they met through EVE Online. Other research by the company showed that many players also believed that EVE had helped them to develop skills that improved their real lives. This combination of friendship and skill development seems to confirm what the MMO’s thousands of players have known all along: EVE is more than just a game. EVE Online is real. 
The EVE Effect is something that resonates with people that have played the game and spent any real amount of time in EVE because they can see it in their own lives. EVE Online can be a harsh, unforgiving game, where trust in another player is often viewed as the ultimate commodity. When you are forced to trust another player to help you achieve a goal and have to risk often irreplaceable in-game assets to do it, the bonds between players can grow very deep very quickly. Once a player starts receiving help from others, it’s natural for the player to then want to do the same for other newcomers — for example, by sharing their knowledge and resources or helping them with a difficult objective in the game. It’s no surprise, then, that players often end up forming vast player-driven corporations, or guilds, in the game that connects them to a web of other like-minded players, and these relationships continue to grow and often turn into real friendships.
CCP’s research showed that on top of making friends, 56% of players said that skills they learned through playing EVE had proven to be valuable in their lives outside of the game and in their careers. Somewhat unsurprisingly, given the game’s unofficial moniker as “Spreadsheets in Space,” the most common career skill referenced is the ability to successfully create and navigate complex spreadsheets, which may not sound like much on the surface until you realize how valuable this skill is to running a successful business.
One player who took his spreadsheet knowledge, among other things, into the real world and capitalized on all the life lessons learned through leading players into battle in EVE Online is Matthew Ricci. Ricci’s claim to fame within EVE Online is self-admittedly, in the grand scheme of things, relatively small. According to Ricci, he was the CEO of a mid-sized industrial-focused corporation in the game, with around 400-500 player characters under his banner.  
“I ran an ore buyback,” Ricci explains. “I had to determine what a fair price was to buy from my group, and then according to my in-game skills, what could I do to make a profit.” Ricci’s in-game ventures allowed him to learn several things about real-world business concepts. “I had to understand market fluctuation, cost break down, supply chains. And on top of that, I had to convince players to sell to me at a lower cost because I could reduce their risk,” Ricci says. 
Eventually, Ricci began asking himself, “If I can do all of this in-game, why can’t I do the same thing in real life?” That’s when he realized that nothing was stopping him from leveraging the skills forged in EVE to improve his real life. Ricci now runs a successful business in Canada. “We have two divisions in the company, a sales representation business to sell electronics to major retailers, and a drop shipping business where we purchase and resell products we find that we like.” 
Ricci credits EVE with giving him not only the knowledge to run this style of business, but also the confidence in himself to build a real company out of nothing, just like in the game.
On the other side of the coin, there are players who use their real-life skills to further their EVE career, and through that broaden their skill set, all while networking with other players who work in the same industries. This feedback loop has led to some EVE players landing great jobs in the real world. 
That’s exactly what happened to veteran EVE pilot Innominate, who asked us to use his in-game name rather than his real name for this article. In the EVE universe, Innominate is a high-level director in the Goonswarm Federation, one of the game’s most populous player-driven factions, and a member of EVE’s Council of Stellar Management (CSM). The CSM is a player-elected focus group that works with CCP on upcoming game features and provides feedback to the developer. The combination of having played EVE for so long, and being in two relatively unique positions in the game, has given Innominate a broad view of the MMO and the effects it has on players.
Start Your EVE Online Adventure Today
“You hear a lot of stories about people who ruin their lives playing [other MMORPGs], but with EVE you tend to hear more of the other way around,” Innominate says. “I started playing EVE, I started going to player meets, I’ve gotten jobs, or I’ve made friends where I’ve never had any before.”
Innominate also believes that EVE Online can be a powerful learning tool.
“Most of the things that make you good at playing EVE are real-life skills,” Innominate explains. “They’re not things you can grind. You have to learn leadership and diplomacy, and eventually you come out of the game realizing, ‘Wait a minute, this shit’s useful.’”  
This “shit” that Innominate refers to are intangible skills that a person has to learn through experience rather than from studying, and the game is rife with opportunities to practice them. This is because of the high-stakes scenarios in the game, where words and communication can affect your station in the game as much as your actions. 
In-game, Innominate helps run Goonswarm’s IT server infrastructure, which is how he eventually embarked on his current career in the IT industry. “After a few years, I thought ‘screw it,’ I’m going to find a job, but the only real experience on my resume was my experience running Goonswarm servers,” he says. “Fortunately, one of our other directors happened to be at a company that was looking for ‘Linux nerds.’ We spoke, and the next day I had an interview, and the day after that I had a job.”
Eventually, the company that hired him grew and needed to find more people, and Innominate turned back to EVE to fill those positions, pursuing players he thought could handle themselves. “The company had always been a remote work company and not everyone is suited for that kind of thing. But something about having a high impact role in EVE prepares people for that sort of thing.” He suggested that the company look into another of the Goonswarm server admins, and from that point, the trend continued. “We’ve hired 10 people from Goonswarm at this point I think. My boss is the Goonswarm Head Diplomat!” 
The idea that a game requires a diplomat to play – much less a head diplomat assuming charge of a vast organization of diplomats – may seem crazy, but in EVE, it’s not uncommon. In many ways, EVE is best viewed as a 17-year-old collaborative science fiction storytelling experiment. Since the beginning, the narrative has been largely driven by the players, who’ve role-played themselves into massive, galaxy-altering battles, economy-shattering hostile corporate takeovers, and infamous betrayals that turned the tides of interstellar wars. So much has happened in EVE Online that the MMO even has its own unofficial historian who documents the biggest events in the game’s long history so that future generations remember the players and factions that came before. 
Veteran journalist Andrew Groen has written two non-fiction historical novels covering the early days of EVE Online and still has many stories left to tell. After years of watching EVE history unfold as a reporter, Groen agrees that there really is something to the EVE Effect. 
“The game is complicated, and the game is complicated in a lot of ways to teach you about real life. The most glaring way that that occurs is in people’s social skills, and their abilities to understand large groups of people,” he explains. “To be able to understand and picture other people’s lives and their needs is an incredibly useful skill set that carries into other areas of people’s lives.” 
Groen’s way of interacting with the community and the game is by telling the story of the game as a neutral observer. Yet, the game has still had a large impact on his life. 
“My life is completely different as a result of the fact that I started writing about EVE,” he says, adding that before EVE he was a person of mild renown in the relatively narrow field of video game journalists. After beginning his journey with EVE, “the idea that I would get a chance to have a dedicated audience that would give me years of time to focus on my work, and give me their money in advance so that I could work on something I’ve always wanted to do, non-fiction journalism — I have no idea what I would be doing without this opportunity.”
Wanting to tell the story of EVE is a calling that many people find themselves heeding at some point during their EVE career. So much so, that it has given rise to a host of blogs, podcasts, and even several virtual talk shows dedicated to the goings-on inside the game world. EVE veteran January Valentine has worked as a producer on two of the largest of these programs, “Talking in Stations” and “The Meta Show,” each reaching hundreds of viewers every week.
“They are, for lack of a better word, talk shows, sort of like you would see on ESPN, except we focus on the goings-on of EVE Online,” Valentine explains. “I try to make the news very understandable so that anyone from any point of view in EVE can understand what’s going on in any other part of EVE.” Producing these shows, and gathering all the news, information, and stories from around the game eventually translated into January creating her blog Something You Should Know, where she writes about important events in one of EVE’s biggest wars.
“In my opinion, EVE is the medium that effort translates best into results. If you’re feeling stuck in real life, you can go online, and put in some real, sincere effort in, and you can grow as a person. You can put effort towards challenges conducive to the growth in real life,” Valentine says of why she feels that EVE has changed her life.
The biggest lesson she’s learned though is “Humility. When you start trying to be active in the meta [in EVE Online], it’s very clear that you are the little fish. Wanting to talk to people like TheMittani, Headliner, or Progod, you have to develop a diplomatic persona, to move around the EVE universe to get to those kinds of people.”
Another player who spends a good deal of her time talking about EVE, either while streaming on Twitch or co-hosting a podcast with her fiance, whom she met while playing EVE Online, is Miranda Fair, who is better known as Mirandalorian. Between EVE engagements, she moonlights as a Captain in the United States Army who focuses on logistics. 
As you might expect, running into active duty or veteran military players is very common in EVE. I asked Fair if she thought the game seemed to disproportionately draw that type of player to it.
“[EVE] has been really beneficial to me as a social outlet, especially while I’ve had to move all over the place with my career,” Fair says. “I’ve actually met people in many different military-centric communities in EVE, and even outside of that, a lot of people are in armies of different countries all over the world. I think what draws military-minded personnel into EVE is that the game is very tactical. When you get into these giant battles, you need to have people who are willing to step up and be leaders, and I think that attracts that military mindset.”
One theme that has come up time and again when talking to people about EVE Online is the personalities and the leaders that the game shapes. 
“It helps people develop leadership and social skills,” Fair says. “Whether you’re leadership for a thousand-person alliance, or the CEO of a corporation of twenty people, or just a member of one of those corporations, it allows you to choose what you want to focus on and get good at, and follow that.”
Some players find the EVE experience so unique and engaging that sharing it with other people becomes a primary part of their gameplay loop. This is something that I personally experienced in my early days, trying to find my own place in the game. Everything I did in EVE felt so unique and different from what I’d seen in other games that I found myself constantly talking to my real-life friends about it, whether they wanted to hear it or not. I loved telling stories about my experiences in EVE so much that I decided to apply for a writing position at an EVE Online-focused news site. 
Before this point, I had never really written anything that was intended for a wide audience. I had written papers for school and posted on online role-playing forums, but had never written anything that I thought tens of thousands of people would ever read. This part-time “job” I picked up to tell my stories paid out in in-game credits, which was helpful to my burgeoning career as a spaceship pilot, so it killed two birds with one stone. I was satisfied with my decision and didn’t think it would go any further than that.
Then the unexpected happened. My dedication to the game soon blossomed into a freelance writing career. I began contributing to several major video game news outlets, chronicling the grand EVE narrative from my perspective. My stories about EVE have now been read by hundreds of thousands of people around the world. I’ve even traveled to Reykjavik, Las Vegas, and Toronto, and other places in search of more stories to tell about the game. I’ve been able to hone my skills as a writer and I’ve gained more confidence, all thanks to my years playing EVE Online. As you might have guessed, I am a massive believer in the EVE Effect. 
One of the most common sentiments shared among the player base, beyond the usual “spreadsheets in space” joke, is that EVE is a game that fascinates people outside that don’t even play it. If there was a list of people’s favorite games that they have never played, EVE would surely be near the top. The reason that people are drawn to EVE is, for the most part, the same reason that the EVE Effect exists. The stakes when playing EVE are very high, and because of that, the bonds that people share in the game, and the lengths that people will go to learn skills that give them an edge, are greater than in other games. 
EVE Online can be a harsh and unforgiving game, where loss is real and can be very demoralizing – it is not necessarily a game for everyone. However, this unique universe drives players forward, to better themselves and to meet new people. Once a battle is won, a corporate empire is built, and goals are achieved, it’s not uncommon for players to shift their dedication to achieving something tangible in the real world with those same skills, and with the help of those same friends that made everything possible in the first place.
Start your EVE Online adventure today.
The post How EVE Online Is Changing Players’ Lives for the Better appeared first on Den of Geek.
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theliterateape · 5 years
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The Sales Gene and Why I Don’t Have It
By Don Hall
“I’ll admit, most neck tattoos look like shit but that one is actually cool.” “Yeah, I got it in Mexico after I played a few gigs in the area. So, you got a contest or something?” “Yup. $10K in free windows and doors. Are you a homeowner?” “Yeah but my windows are good.” “How old is your home?” “I’m really not interested but thanks.” “Are your windows aluminum or vinyl?” “I’m not…” He shook his head and walked away.
My trainer sidled up to me.
“We don’t curse.” “Huh?” “You said ’shit.’” “I did? Uhm… sorry.” “And you need to get him talking about the three pain points*. You let him off the hook way too easy.”
When I was in college, I took one summer to come home to Kansas. I got a job as a telemarketing sales representative for a company selling Amoco Multi-cards to old people who didn’t need them. Cold calls based on cursory interest. Someone who signed up for information or took a survey and now were in the system would get a call and be strong-armed into getting the card (with all the padded-on fees and inflated interests rates with which these sorts of cards are loaded up). There was a script filled with pages of rebuttals — the built-in responses to any objection someone might have for denying the rep a sale.
”I appreciate that. However…”
Every objection was appreciated and we never said But. However was the go to vernacular. No matter what their objection might be, the goal was to steer them back to the pitch. Sales were rarely focused on the positives of the product. Rather, drilling down on the negatives of their lives the product could improve was the dance.
I was relentless. I never took No for an answer. I was really good at it. So good that a month into my summer, I was promoted to floor manager, running around, checking other reps’ phone calls and motivating them to close those sales. The people on the other end of the calls were simply numbers to tally on a white board in the front of the room. They were mostly lonely and wanted to talk to someone. They were easy pickings.
At first, it was thrilling. I was setting company records every day. I was bringing home some bank. I got bonuses and my natural over-achiever mentality was fed. One morning, I woke up and realized I was an awful human. I was pigshit in the disguise of a guy set to help these people by selling them something they didn’t need or want. I hated myself. I quit that afternoon and swore I would never do telemarketing again.
Thirty-three years later, after moving to Las Vegas and discovering that my varied and substantial resume in Chicago meant next to nothing in this new, money-driven town, my need for some work and some cash to pay the freight of living superseded that three decades-long lesson. At least it wasn’t phone sales, right?
The position was listed as Events Representative, which sure sounded like something to do with events. The cold splash of water in my face when coming from the midwest was that, in the desert, events means something almost completely different than the industry I had spent the past decade or so involved in. Here, events are simply designed to sell people things, involve a contortionist, or get them married. This position (Events Representative) was standing in front of a table in a the lobby of a gym or Ace Hardware or in the rows of vendors at a street fair and selling them window replacements. For ten dollars an hour plus commissions. Wearing a lime green or shocking pink nylon polo shirt.
Hell, I needed the dough and Dana is working part time in a bowling alley so I bit.
I noticed in the training an odd but predictable dichotomy. The training was designed to sell me on the idea that what I was doing was specifically not high pressure sales. In bold writing it told me that “CUSTOMERS are not cold statistics. They are human beings with feelings and emotions like our own. CUSTOMERS are people who bring us their wants. It is our job to fill those wants. CUSTOMERS require trust, are respected, cared for, and delighted.” I liked this. It felt right and ethical.
On the other side of the training was the script. The videos I had to watch were adamant that I follow the script verbatim. The dude in these videos was intense. The hard sell from his angle culminated in a semi-rant about people who thought they were smarter than his system and his assurance that, no, I was not smarter than the script. If I held true to the exact wording, I would succeed.
The trainer was adamant about this as well. There were the five commitments required from each customer. There were the six key principles to keep at the front of every interaction (my favorite being “Control direction, timing, and conditions of each conversation”).
The script with its pages of rebuttals and forced language (“NAME — from what you’ve told me, you do know that you will have to replace some or all of these windows in the next couple of years — whether you want to or not — right?”) was dripping with manipulation. It was no different than the multi-card script except to be done in person rather than on the phone. Instead of “I appreciate that, however…” the language toward direct statements of intent followed by the go-to closer “Does that sound helpful?”
My first few days of shadowing other sales reps… er… events reps… wasn’t difficult, but the cues from everyone who had been doing this for a while were in conflict with the training. “No one really uses the script,” I was told. “Tell them what they need to hear. Push the appointment. This is all about getting those numbers up.” A few were a bit more humane. “I go with a soft sell. Trying to convince someone who doesn’t want to even think about replacing their windows to do that is weird so I just make conversation and try to gently guide them that way.”
The bottom line was the number of appointments set in a given shift. No appointments set meant you blew it and would get hauled in and re-trained. Or canned.
In high school, the Wichita Aeros needed a mascot. You know, one of those dudes in a giant fluffy costume whose sole job is to rally the crowd and get them pumped up? Except that the guy before me had stolen the Captain Aero costume. They said they’d pay me 100 dollars a game but I had to supply my own outfit. I culled together some masks and big shoes and whatever I could and went out to do the gig. No one was interested.
I had beer bottles thrown at me. I was called every filthy name you can think of, and one woman, drunk on cheap beer and a horrifying life, tried to punch me out. I smiled a shit-eating grin throughout, doing lame cheers I remembered from basketball games and trying goofy shit to get the crowd less hostile.
It was a nightmare. After three games, I told them I couldn’t do it anymore. They never paid me a dime.
That’s exactly what sales feels like to me.
*Three Pain Points
These are defined as locating using specific questions the problems people may be having that your product or service can rectify. I’m told that these are the key to quality sales. Building up a sense of urgency in solving these pain points is the skill required and that sense of urgency is created through appealing to an emotional rather than pragmatic foundation.
I was told that I had exactly the right personality for this. I had been told that before. Outgoing, enthusiastic, dominating. Except for one thing: I hate being sold. I can’t stand aggressive sales tactics. I don’t want to be confronted on the street with a forced conversation that ultimately ends with a request for my time or money for almost anything. The inauthenticity of that faux interaction is designed solely to separate me from dollars. I empathize more with those hapless souls being accosted than I do with the cutthroat game of selling. Now, I’m being paid to be one of those bullshit artists. And wear a fucking day-glo polo shirt in public.
I get it. Most of capitalism is driven by sales. Most sales are made by people selling things and ideas. The time-share thing here in Vegas. The guy on the street-corner with the spinning arrow sign trying to get you to come into the third-tier mobile phone store. The kid with the box of candy to raise money for his basketball team. All some variation on the theme of non-stop, unwavering sales.
The window replacement company was actually a good one. The service was amazing, the warranty was amazing, the product is the best in the business. If I wanted new windows, this was the place without any question. And when I spoke to someone in the field who wanted new windows and wanted to talk about it, it didn’t feel like selling, it felt like helping (which was the first message of the training, right?). Unfortunately, replacing windows is not generally on the top of the to-do list for most families. So, 98 percent of the people walking by do not give a shit and are annoyed when their time is invaded by some fucker trying to get them to stop and have a conversation about window problems.
It was the day I spent in the lobby of a high-end gym that broke me.
People coming and going with one singular purpose: to workout. I stood there, smiling and announcing the $10K giveaway. No one — no one — was interested. It felt like a set up, placing me in a location where failure was the only option and bothering people with a sales pitch my only tool. I spoke to one guy about his workout but as soon as I diverted it to windows, he walked away. Not an “Excuse me, I gotta go” sort of thing but a stop talking and simply walk away sort of thing. There was enough time in between waves of people that I really had some space to float my perspective up and over myself and see what it was I was doing. I racked my brain to find a way to be good at this job without being that douche bothering people with a fake smile and faker concern.
I realized that I didn’t want to be good at this.
I admire a good salesperson. Geary Yonker, David Raphael, Chris Davila. All amazing verbal magicians with the built-in DNA designed to convince people of those three pain points, establish that sense of urgency and close the deal. David once told me that sales was like dating — tell them what they want to hear, be the person they can trust and rely upon, have sex, then move on to the next one. I once dated like that but it didn’t make me feel very good about myself. It felt empty. It felt sad to see people as merely a means to an end.
I’ve ruminated on my decision to take other work and leave this Willy Loman of the New Millennium Lifestyle by the wayside. Is it ego? Am I just too proud to stand out and try to sell shit on the street to strangers? Or is it merely that I don’t have the instinct for it? I have no problem handing out flyers for BUGHOUSE! and inviting strangers to come see our shows. A friend used to laugh at me as stood outside WNEP Theater before shows and would remark on “Don Hall, out peddling theater.” That feels different, though. Inviting someone to see something versus creating a forced dialogue to sell something is a horse of different color, I think.
Sales is a skill in manipulation. I do not have the gene. I could probably learn but the feeling I get when trying to steer a nice, normal conversation into a place where I control the direction, timing and conditions of that dialogue is a quagmire of self-loathing. Perhaps it’s the reason I’ll always be an artist before a businessman. Perhaps it’s why I’ll never have a fat bank account.
I’m okay with that.
Hopefully, I won’t forget this thirty years from now.
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randomdeaverster · 7 years
Text
RUMBLING... JUST RUMBLING
I wish I was more practical. I wish, I was like my friends and family, and do what they expect of me. I would love to dedicate myself to science and go to school and get a Ph.D. in molecular Biology find new cellular mechanism that can eradicate disease or perfect a gene-editing technique that will revolutionize the world. I also want to have a bakery that open from 5am to noon, Closed Mid-day and reopens from 5pm- midnight, that can be a late night spot for food. But instead, I am a dreamer that is usually told in tone-deaf, negative language that my dreams are impractical or that I need to focus on a dream that I know won’t have the reward most think. Prime Example: A long time ago I use to bake! I love baking, I love determining the different flavor profiles I could create with changing the smallest ingredient. I love knowing that I could make lemon Rosemary cupcake that made people faces light up. My Banana Honey cupcakes are out of this world with honey just enhance the natural sweetness of bannanas! That my take on Cookie-n-Cream wasnot your usual cookies and cream, it was out of the box and the compliments I received from it was always Amazing! The look of satisfaction, the umms that erupted form someone mouth as they savored the moist texture of a cake or the perfect crunch of a cookie. Don’t get me wrong I practiced, not all of my baking creations were a hit, but I got better and I kept baking. During that time, baking was the best stress relief, I lost weight, because I wasn’t stressed. I improved my time management because baking could not cut into my real work. I was so productive, I was beginning the process of leaving my second job with the number of orders I received. I could start a side business with me clearing a nice revenue stream. I only told a few friends about this, they were the ones I knew supported me. Well one supported me, one said they did but still went to Sam’s Club or Safeway for cupcakes and stuff, And the other one only wanted free stuff. I loved it, one day I diagrammed out a business plan. I would work Monday-Thursday 10 hour days at my full time, Friday bake and make orders, Saturday and Sunday sell leftovers/ products at Bazaar, Fairs, and Farmers Markets. I researched how much it would cost to have my kitchen inspected or to use a professional bakers kitchen or a church kitchen to do the orders. Worked on getting permits, and determine which permits I needed. I even know the classes I would take for, decorating, baking and become ServSafe certified. Furthermore, I asked my bother if he would be my delivery man, pay him 10 an hour, along with a gas card to fill-up his tank and offer to pay for oil changes. I would have him go to Farmers markets held during the week, to take orders and sell when I couldn’t. At this time my brother really didn’t like his job, and I saw it as a win-win. He would work better hours, and deliver my baked treats, while I could make and bake throughout the day without being held up. He could always pick up another job, or quit his current job if we cleared enough each month which I calculated out the, least we could make along with the most we could make. Alas, I was brought back to earth by practical people. One day, a family member needed extra money to replace there toilet, I actually had extra money from the side hustle and gave them the money no questions asked. It didn’t hurt me at all. A week later that same family member decided to talk to me Family member: Hey I know you really like baking, but I think you should focus on your career and making sure you have all your credentials? Don’t you think? I mean baking is nice but you should do something more substantial that translates better on paper on your resume. Focus on the things that can get you ahead in life. Go back for another degree or certificate. Me: Oh well, I can still do that. I just want to leave my second Job. I can free up more time doing that if I focus on building a weekend baking business. I love baking. People are paying me for baking, I calculate how much to charge for everything. I am not just baking to be baking. Family Member: I know, but I really think you should focus on another degree. There are plenty of other bakers out there. I know this is a cute hobby, but V you have to think about your long term future. Focusing on your career making sure you have the right classes and credentials will carry you further then baking a few dozen cupcakes. After that conversation, and another one about not using their kitchen anymore for baking. I talked to my core family members who I lived with, about what I really wanted to do, the changes to the kitchen and revamping a part of the house. They just looked at me and went on about their lives, no buy in, no ok, No we think you could do it! I know I could have kept pushing and took that leap of faith, used money that I was saving to rent a baking space, but I felt so defeated that the people I loved the most. Didn’t support me or just looked at me like I was crazy. I know I probably could have kept pushing because it was always in my hands. But I dropped that dream and hope. I did what was suggested which was to focus on my career. I saw the stress acne return. I picked up weight. I was less focused again, and was all over the place at work. I don’t blame anyone in my life for not supporting or believing in the dream or hopes I have. I blame myself for not taking that leap of faith. I wasn’t going to leave my fulltime job. I just wanted to build a new and better future. I still had plans to go back to school and still planned to improve myself with education. I just wanted a side hustle that I enjoyed and was flexible for me to do that. My second job has set schedules so it actually hard to set times to study or go to classes. Baking as a side hustle, I can bake on a Thursday Night decorate Friday morning, and have them delivered by Friday Afternoon. Leaving time for friends, studying, working out and so forth. I could even switch it up, and make my own schedule. I think, my entire family saw was me trying to escape from reality. If I was trying to escape from the real world, why would I research how to do this properly? Why, would I start learning about online marketing and using social media to get customers? If I was baking as an escape, it was to escape; being on a schedule that kept me from the people I loved and wanted to spend more time with. I hope the next crazy idea I have I can execute it, and I will not ask, for any buy in or show any hints to what I am doing and Just do it and keep it moving.
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