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IVR System Test And Monitoring Platform
Revolutionizing contact center testing with cutting-edge software. Ensuring seamless interactions and top-notch performance every step of the way. Empower your customer service team and elevate your business to new heights!
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Dynamic Contact Center Manager (DCCM) of Pointel Solutions, allows contact centers to control and handle such challenges faster and safely. DCCM lets your contact center operators to make changes in specifications that include agent queues, routing, balancing loads and skills to meet Service Level Agreement (SLA) Objectives.
Visit here to Register for Demo: https://www.pointelsolutions.com/solutions-dynamic-contact-center-manager/
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Dynamic Contact Center Manager (DCCM) of Pointel Solutions, allows contact centers to control and handle such challenges faster and safely. DCCM lets your contact center operators to make changes in specifications that include agent queues, routing, balancing loads and skills to meet Service Level Agreement (SLA) Objectives.
Visit here to Register for Demo: https://www.pointelsolutions.com/solutions-dynamic-contact-center-manager/
#dynamic contact center manager#genesys configuration#genesys configuration manager#genesys config management
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Pointel Configuration Management Software enables you to track and control the changes made over a software. Our CMS Software helps to prevent the software issues and faults effectively.
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In today’s competitive business world and rising customer expectations, it’s challenging to deliver quality contact center software in time. Dynamic Contact Center Manager (DCCM) allows contact centers to control and handle such challenges faster and safely. Want to know more ? Call us at +91-44-22540030
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#contactcentersolutions#contactcenterservices#contactcentersoftware#trendsincontactcenter#contactcentertrends
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#genesys adapter#oracle cx cloud#oracle adapter#genesys product#Pointelsolutions#customer experience
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#dynamic contact center manager#contact center solutions#genesys configuration manager#contact center software
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Reduce costs and improve return on investment (ROI) Create a full-featured, multichannel contact center. Deliver amazing customer experience with the leading Contact Center Solution in India.
Have query ? Get in touch today!
https://www.pointelsolutions.com/
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