#Axschat insights

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Bridging the Gap: The Unseen Diversity in Our Workplaces

🌟 New Blog Alert! 🌟 Dive into the untapped potential of Workplace Diversity & Disability Inclusion with our latest insights. Transform your organizational culture and embrace true inclusion. Read now & join the conversation! #FutureOfWork #axschat

In a revealing conversation on Axschat, Hilary Wool, a partner at Boston Consulting Group (BCG), sheds light on the often-overlooked diversity in our workplaces: disability. Through her extensive research on self-identity, disability, and the feeling of belonging, Wool brings critical insights that challenge our perceptions and underscore the need for a more inclusive approach in corporate…

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From Compliance to Advantage: The Hidden ROI of Accessibility from Antonio Vieira Santos on Vimeo.

What happens when accessibility transcends from a legal obligation to a strategic business advantage? That's exactly what Gina Bhawalkar, Principal Analyst for Digital Accessibility at Forrester Research, illuminates in our fascinating conversation about the evolving digital accessibility landscape.

Gina brings two decades of experience to the table, having started her journey testing products with people with disabilities before moving into leadership roles where she championed accessibility within major organizations. Now at Forrester, she researches how companies effectively scale accessibility practices and evaluates the leading accessibility platforms through the influential Forrester Wave methodology.

Our discussion reveals a critical disconnect that exists in many organizations today - while 60% claim executive commitment to accessibility, fewer than half implement proven best practices like including people with disabilities in research or making accessibility a formal project requirement. This gap between intention and action represents both a challenge and an opportunity.

The conversation takes a particularly illuminating turn when Gina outlines the four categories of business benefits beyond compliance: increasing revenue, reducing costs, enhancing organizational resilience, and building trust. From competitive advantages in procurement to designing for changing demographics, these multidimensional benefits offer a compelling case for accessibility that goes far beyond legal requirements.

We also explore how different regions approach accessibility - from the compliance-driven motivation in the US to the European focus on privacy connections and Australia's integration with customer experience initiatives. The growing influence of the European Accessibility Act is creating a global ripple effect that will impact procurement decisions worldwide.

For anyone leading digital initiatives or interested in creating better products for everyone, this episode offers invaluable insights into how accessibility can become a catalyst for innovation rather than just another compliance checkbox. Listen now to discover how the "curb cut effect" means that designing for accessibility ultimately creates better experiences for all users.

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Unlocking the Future of Inclusive Leadership: Empathy, Clarity, and Creativity in a Complex World

🔥 Navigating Leadership in a #VUCA World just got a blueprint! Discover the groundbreaking insights from Rama Gheerawo & Melanie Flory on fostering #InclusiveLeadership with a blend of empathy, clarity, & creativity. Don't miss this transformative read!

Leaders are grappling with new challenges that demand innovative approaches in a world characterized by volatility, uncertainty, complexity, and ambiguity (VUCA). In an episode of Axschat, Neil Milliken and Antonio Santos sat down with Rama Gheerawo and Melanie Flory, two luminaries in inclusive design and neuroscience, to discuss the evolving leadership landscape. Here, we distil their insights…

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Can AI Truly Understand Human Needs in Justice Systems? from Antonio Vieira Santos on Vimeo.

udge Ginger Lerner-Wren brings a rare and powerful perspective to the criminal justice system. With nearly three decades on the bench in Florida and a background in disability rights advocacy, she offers insights you simply won't find elsewhere. Her journey from working directly in a psychiatric hospital to founding America's first Mental Health Court has equipped her with a truly unique understanding of how justice and healing can intersect.

What happens when we apply artificial intelligence to mental health decisions? Judge Lerner-Wren raises profound questions about whether technology can ever truly address the authentic, individualized needs of people with mental health conditions. Having witnessed the gaps in community support firsthand, she understands the human dimensions that algorithms might miss. As governments rush toward technological solutions, her caution reminds us that efficiency shouldn't come at the expense of effectiveness, especially for vulnerable populations.

The conversation takes a compelling turn toward the concept of "sanism" - the often-unacknowledged discrimination against people with mental health conditions that treats them as less than fully human. Judge Lerner-Wren's advocacy for peer support specialists highlights how lived experience can transform services and now could potentially improve AI systems as well. Her observations about COVID's impact on social connection for both youth and seniors illuminate how isolation affects mental wellbeing across generations.

Social media presents both promise and peril in this landscape. While certain platforms drive passive consumption rather than meaningful interaction, Judge Lerner-Wren demonstrates how digital connections can spread innovations in therapeutic justice globally. Her vision of judges and lawyers as peacekeepers rather than just punishers offers a refreshing alternative to traditional approaches. Join us for this thought-provoking conversation about human connection, justice, and healing in an increasingly technological world. Follow AXSChat to continue exploring how we can create more inclusive systems that truly serve everyone's needs.

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The Path to Accessibility and Growth from Antonio Vieira Santos on Vimeo.

Get ready to master the platform transition as AXSChat ushers in 2025—the Year of the Snake—with a transformative shift from Twitter to Bluesky. Uncover the reasons behind our departure from Twitter and the impactful introduction of the European Accessibility Act. Join us as Antonio delves into the intricacies of building vibrant communities on Bluesky, a user-centric platform that champions inclusivity and engagement. Learn how we're leveraging this new space to enhance our commitment to accessibility alongside the UAE's dedication to inclusion this year. 

Discover the compelling decision-making journey, with insights from pivotal figures like Neil, Debra and Antonio, and how it reshapes our interactions within the accessibility community. As we embrace Bluesky, likened to rediscovering an old friend, we're fueled by anticipation for a year brimming with challenges and opportunities. Our mission remains steadfast in providing a platform for authentic expression, celebrating unity and progress. As servant leaders, we extend our gratitude to our supporters and look forward to fostering meaningful conversations that embody growth and togetherness in 2025.

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From Personal Journey to Global Impact: Berna Bouwer on Inclusive Education in the UAE from Antonio Vieira Santos on Vimeo.

What happens when an educator's personal journey intersects with a mission for global inclusion? Berna Bouwer, the Corporate Head of Inclusion at GEMS Education, shares her compelling journey from South Africa to Dubai, fueled by her passion for special needs education, a journey deeply influenced by her own experiences with ADHD and her son's cerebral palsy diagnosis. Berna's story is more than personal; it's a testament to the transformative power of inclusive education in a region as diverse as the UAE, where schools celebrate a rich tapestry of up to 129 nationalities. 

Join us as we explore the progressive strides the UAE has made in inclusive education, particularly for individuals with special needs. Despite misconceptions and criticisms, the UAE's unique compliance frameworks offer a refreshing contrast to the litigation-heavy approaches found elsewhere. Berna, drawing on her extensive experience, highlights how the UAE's comprehensive regulatory measures and innovative practices align with the nation's vision for an accessible and inclusive education system that champions tolerance and acceptance.

But the journey doesn't stop at progress—there are challenges too. From the high financial burden on parents to the hurdles faced in employment for individuals with disabilities, the road to inclusion is fraught with obstacles. We'll touch on poignant stories that highlight both the triumphs and trials, such as the young woman with Down syndrome navigating communication barriers and a high-functioning student with ASD striving for future opportunities. This episode promises to provide insights into the UAE's leadership in assistive technology while addressing the pressing need for more affordable and effective solutions in inclusive education.

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The Future of Inclusive Technology: A Conversation with Darryl Adams

Excited to share my latest blog post featuring Darryl Adams, former Director of Accessibility at Intel! Discover how he's shaping the future of inclusive technology and AI accessibility. Don't miss his insights on age tech and ethical AI. #accessibility

Darryl Adams retired after nearly three decades at Intel, but he’s far from shaping the future of accessible technology. Adams, who recently stepped down from his role as Intel’s Director of Accessibility, joined AXSChat to reflect on his journey and share his vision for the next frontier of technology. His story offers a compelling blend of personal resilience, professional achievement, and a…

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Breaking Barriers: Media and Disability Advocacy from Antonio Vieira Santos on Vimeo.

What does it take to shift from a visually-driven career in media to becoming a fervent advocate for disability rights? Meet Shruti Pushkarna, our inspiring guest who made this transition and is now a prominent voice in disability advocacy from Delhi, India. Shruti shares her enlightening journey from a mainstream media producer to working directly with individuals with blindness and vision impairment. She recounts the obstacles she faced and the critical need for mutual understanding between media professionals and the disability community. Through her narrative, Shruti emphasizes the collective effort required to push for true inclusion.

This episode also shines a spotlight on the role of media representation and the strategic importance of making content accessible for all, especially those using screen readers. Shruti explains how visual storytelling and social media can capture attention while conveying important messages about disability rights. Her insights reveal the power of presenting data in relatable ways, fostering collaboration across various advocacy groups. We underscore the importance of a united approach to disability inclusion, exploring how to communicate effectively about diverse experiences and perspectives.

Breaking societal stereotypes and understanding the technological advancements for students with disabilities are additional focal points of our conversation. Shruti discusses the cultural barriers in India, the fear associated with caregiving leave, and the misrepresentation of people with disabilities in media. Through compelling stories of individuals overcoming systemic obstacles, we illustrate the potential for a more inclusive society. The episode closes with a discussion on the significant role of radio and other media technologies, showcasing their potential to offer opportunities and drive continued dialogue and representation in both media and technology sectors. Tune in for an episode that promises to broaden your perspective on disability advocacy and media inclusion.

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Shaping the Future of Work Through Disability Inclusion Insights from Antonio Vieira Santos on Vimeo.

Have you ever pondered the hidden layers of workplace inclusion, particularly for those with disabilities? Hillary Wool from Boston Consulting Group joins us to shed light on this critical issue, revealing a stark gap between the perceived and actual numbers of employees with disabilities. Through Hillary's extensive research, we engage with the transformative influence of a DEI ecosystem attuned to the needs of disabled workers, the undeniable importance of mentorship, and the game-changing impact of accessible accommodations. Our conversation doesn't just skim the surface; it delves into the deep waters of intersectionality and its ramifications for organizations, stressing the need for diversity and openness in every corporate layer.

Navigating the varied landscape of global disability data collection poses its challenges, but understanding this is key to developing more inclusive company policies and generating powerful advocacy efforts. We discuss the hurdles and triumphs in recognizing disabled individuals within the workforce, and the significant roles they play as consumers in product design and user experience. This episode is an invigorating call to action for companies to share resources and enhance the availability of quality disability-related data, acknowledging the influence of identity in the workplace and the consequences of underrepresentation in leadership. Prepare to be engaged in a profound discourse that pushes the boundaries of traditional thinking about diversity and inclusion in the modern working world.

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[akwyz]

Empower Digital Inclusion: Strategic Approaches to Technology Accessibility.

Dive into the inspiring journey of Nadia Törnroos on #AXSChat! From student to #accessibility advocate, discover how education, community, & tech drive change. Hosted by Antonio santos, Debra Ruh & Neil Milliken. Don't miss this powerful conversation.

In a world increasingly reliant on digital spaces, ensuring accessibility for all is a necessity and a moral imperative. This week on AXSChat, we’re thrilled to feature Nadia Törnroos, a luminary in the field of accessibility whose journey from a curious student to a fervent advocate offers profound insights into the challenges and triumphs of making the digital world inclusive for…

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Bridging Sustainability and Accessibility: Insights from Mike Gifford at the Green Digital Accessibility Conference in Barcelona

🔗 Just published a new post on our blog about the must-watch #AXSCHAT episode featuring Mike Gifford from Civic Actions. He sheds light on a crucial topic - the convergence of #Sustainability and #Accessibility. 🤝

In a recent enlightening episode of AXSCHAT, Mike Gifford, a seasoned strategist at Civic Actions, shared critical insights at the confluence of sustainability and accessibility. Speaking from the south of France, Gifford underscored the pressing need to intertwine these two pivotal areas. His conversation revolved around experiences at a green digital accessibility conference in Barcelona,…

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Exploring the Convergence of Accessibility and Sustainability from Antonio Vieira Santos on Vimeo.

Unlock the transformative potential of blending accessibility with sustainability as we welcome Mike Gifford back onto AXSChat for a riveting third appearance. Prepare to redefine your understanding of Environmental, Social, and Governance (ESG) criteria through our discussion about the essential role of accessibility in sustainable practices. Mike, a seasoned strategist from Civic Actions, draws from his extensive knowledge gathered at a Barcelona conference to illuminate the profound synergy between these sectors. Our conversation ventures into the lessons that accessibility can teach us about forging a more sustainable world, and we explore the shared strategies, resources, and advocacy that can propel both fields forward.

As we shift our gaze to design and technology, we grapple with the concept of planetary-centered design and its implications on industry norms, especially with the rise of AI. Mike offers invaluable insights into the political hurdles and practical challenges of adopting solutions that cater to both human and environmental needs. From the paradox of greener websites endorsing fossil fuel consumption to the potential for AI to shape the future of accessibility, this episode will challenge your perceptions and inspire action. Join us for a thought-provoking journey that not only questions the status quo but also celebrates the innovations driving us towards an inclusive and sustainable digital future.

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Revolutionizing Accessibility: The Journey of Scribley and the Future of Alt Text

"Yes if I could wave a magic wand then organisations would hold themselves accountable to the Alt text that they are publishing just like any other content they are publishing. It's part of that process"​ #axschat

Introduction In a recent enlightening Axschat podcast, Caroline Desrosiers, the founder of Scribley, shared her insights into the evolving world of digital accessibility, mainly focusing on Alt text and its crucial role in content accessibility. The Genesis of Scribley Caroline’s journey began in digital publishing, where she first encountered the challenges of image descriptions in…

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Soccer Stories and the Cutting Edge World of Prosthetics from Antonio Vieira Santos on Vimeo.

Have you ever wondered about the intricate world of soccer and the role of play in nurturing creativity? Imagine a heartfelt conversation with Scott Martin, an ardent football coach and storyteller. Listen as he takes you on a nostalgic journey into the authentic days of the North American Soccer League. Scott shares how ethnic backgrounds played a pivotal role in the formation of clubs and how the genuine love for the sport soared high above the allure of money. He passionately advocates the significance of unstructured play in fostering creativity, a lesson he highlights with a nod to the Finnish education system.

Shifting gears, we enter an essential discourse on the cutting-edge field of prosthetics. Did you know that many disabled veterans lack insurance for repairing their artificial limbs? We discuss how such challenges impact their lives, throwing light on the need for durable, repairable, and culturally fitting prosthetic options. The conversation gets even more interesting as we talk about the importance of user involvement in the design process of these devices, a factor that could lead to more beneficial results.

Finally, we navigate through the intriguing universe of assistive technology, highlighting the challenges and costs associated with it. Ever considered why the price tag on these devices is sky-high, especially in the global north? Or how governmental subsidies can exclude individuals who can't afford to pay? We bring a fresh perspective by comparing the healthcare costs between the US and Portugal. Wrapping up, we share a sense of optimism for the future generation, believing that they hold the power to bring about a positive change in the world. A rich blend of stories, insights, and thought-provoking discussions, this episode is one you shouldn't miss!

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Creating Inclusive Narratives: A Discussion with Author Carol Van Den Hende from Antonio Vieira Santos on Vimeo.

What does it take to write a story that not only grips its readers but also sparks empathy and resilience? Join us as we unravel this mystery with the talented author and speaker, Carol Van Den Hende. Carol's Goodbye Orchid series has woven these themes into a compelling tale shaped by her personal experiences raising a son with special needs. She shares the transformative journeys of Orchid Page, living with PTSD, and Phoenix Walker, recuperating from a life-changing accident, reminding us of the power of literature as a mirror of humanity's struggles and triumphs.

We also take a fascinating detour into the realm of science and technology, as presented in Carol's series. Hear about the intricate details of Phoenix's varying prosthetic needs, and Carol's poignant perspective on how the lack of insurance coverage for expensive prosthetics can be a socio-economic barrier. We discuss why it's crucial to mainstream assistive tech for a more inclusive society. Additionally, we touch upon a critical topic - how empathy and prejudice are shaped during childhood, and the role adults play in molding these attitudes. Concluding with Carol's valuable insights about writing, diverse representation, and her drive to inspire hope through her work, this episode is a treasure trove of emotional intelligence, technological innovation, and the power of storytelling.

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Decoding Disability: Insights from Mai Ling Chan from Antonio Vieira Santos on Vimeo.

Are barriers truly insurmountable? Explore this question and more in our deep-dive discussion with Mai Ling Chan, CEO of Xceptional Lab. We unravel the multifaceted aspects of disability and its position in the entrepreneurial landscape. Mai Ling, using her experience as a speech therapist, eloquently frames the narrative of disability as a source of creativity and strength, rather than a setback.

Delving into Mai Ling's background in communication and education, we see the transformative role of speech, language, and occupational therapists in the lives of disabled individuals. We also look at the intersection of artificial intelligence and therapy, which promises a potential game-changer in this realm. Our discourse further extends to challenges that entrepreneurs with disabilities face, including the hesitation to disclose their disability to investors. Mai Ling's insights provide a valuable perspective on flipping the script about disability, empowering unconventional talent to thrive in attracting investments.

As we pivot towards the Exceptional Alliances Epic Online Accessibility Event, we shed light on the aims of this conference - to bring together public and private stakeholders for rich discussions on investment, growth, and policy. We also peek at the accessibility measures put in place for the event and the modest stipend for presenters. Our conversation wraps with a note of gratitude towards Amazon for their enduring support for this conference. Remember, after every significant event, it's essential to pause, reflect, and recharge. Support the show Follow axschat on social media Twitter:

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