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3 Consumer Trends Small Business Owners 🏢👨💼 Should Be Aware Of!👇
As a small business owner, it's important to be aware 😦💭 of the latest consumer trends.
Not only will this help you better understand your customers🤝😄, but it can also give you a leg up on the competition🥊💫.
So, what are the top three consumer trends for you to learn right now?
1️⃣ Make ‘TRY BEFORE YOU BUY’ simple.
Samples are essential for small online businesses because customers are unable to interact with your products in reality.
Thus, businesses that offer free samples 🆓😍 or trial periods will be able to win over more customers.
BUTTT, find interesting ways to introduce customers to your brand for free while being UNIQUE 😎 from your competition.
HOW🤔❓
✔️Run occasional free product offerings on your social media platforms.
✔️Send your existing customers samples of new products they haven’t tried.
✔️On your site, provide a freebie in exchange for customers' phone number or email address.
2️⃣ Customers WANT easy access to support!
Negative reviews 🙁 on social media and review sites may result from ignoring your social DMs or not responding to customer service emails for a few days.
These negative remarks and reviews can have a significant effect on a small business 😥 that has just started.
Yes, delivering support can be challenging.
Hence, here are a few things you can do to speed up the process and please your clients👇:
✔️Automate order confirmation and post-purchase emails to keep your consumers informed at every stage.
✔️Before overwhelming your staff with support tickets from many sources, master only one or two support channels.
✔️Make it simple for customers to access your support channels on your website, and respond as quickly as you can to complaints.
3️⃣Lastly, consumers are taking their online security more seriously than ever!
Unfortunately, as technology advances, there are more methods to scam customers.
As a result, customers are getting more worried 😨 about what happens when they give internet retailers their contact or financial information.
HUH😕...so, how does this affect my small business, then?
Well, because in order to convince both potential and current clients that their personal information is secure, you must first earn their trust.
💡 Here's a perfect solution:👇
✔️You should keep your site's security features up to date, and to convince visitors of their security, place trust badges all-around your website for assurance.
By keeping these consumer trends in mind🧠, you can better adjust your business to meet the needs of your target market✊😀.
Do you have any other consumer trends to add to the list?
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What restaurants showcase your photography work 🤔. Well All Not The Same 💯. What Makes Me Successful in Business? How Do I Stand Out in a Competitive Atlanta Market? These are the main two questions I'm ask during TV and Radio Interviews. It's simple I provide the best quality service possible. Here's social media proof from Wednesday two TVs playing my photography 📸 work in another Atlanta restaurant in Real Life. @wesellcanoncamerasandlens starting at $250.00. . . #customerservice #customerexperience #customersatisfaction #business #customer #happycustomer #customerappreciation #marketing #smallbusiness #sales #customerfeedback #review #customerreview #service #love #feedback #reviews #happycustomers #customers #testimonial #customercare #entrepreneur #instagood #thankyou #callcenter #technology #fashion #realestate #work #WalilArcher (at Flipping Mojitos Real Estate Networking Event) https://www.instagram.com/p/CcqoUUcLAf8/?igshid=NGJjMDIxMWI=
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"Use bots for customer support.Botgo allows you to get more customers using bots.Now you can work more efficiently by automating routine tasks that take you away from customers."𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐮𝐬 𝐭𝐨𝐝𝐚𝐲 𝐟𝐨𝐫 𝐚 𝐟𝐫𝐞𝐞 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧, 𝐃𝐞𝐦𝐨, 𝐐𝐮𝐨𝐭𝐞𝐬 & 𝐅𝐫𝐞𝐞 𝟔𝟎 𝐃𝐚𝐲𝐬 𝐓𝐫𝐢𝐚𝐥! https://botgo.io#customer #customerservice #business #feedback #happycustomer #review #customersatisfaction #customerfeedback #marketing #customerexperience #customerappreciation #customers #reviews #sales #smallbusiness #service #businesssolution #shopping #entrepreneur #AIpowered #AIchatbot #AIpoweredconversational