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#service dispatch software
suyashkaushik · 1 year
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Strategies for Optimizing Scheduling and Dispatch Processes
Effective scheduling and dispatch are essential for any business that relies on resources to deliver services to customers. In today's fast-paced business environment, optimizing scheduling and dispatch processes is crucial for achieving operational excellence. They affect the efficiency, productivity, and customer satisfaction of the business. 
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However, many businesses need help in optimizing their scheduling and dispatch processes due to factors such as complex customer demands, limited resources, human errors, and changing market conditions. Therefore, it is important to improve and refine these processes to achieve optimal results continuously. 
This article explores the significance of process optimization, the challenges involved, and the potential benefits it brings to dispatch operations. It emphasizes the importance of continuous improvement to stay ahead in the competitive landscape.
By applying these strategies, businesses can enhance their scheduling and dispatch operations and gain a competitive edge in the market.
Analyzing Current Processes
The first step in optimizing scheduling and dispatch processes is to thoroughly assess the existing methods and practices. This involves:
Collecting and analyzing data on various aspects of the processes, such as:
The number and type of tasks to be scheduled and dispatched
The frequency and duration of tasks
The availability and capacity of resources (e.g., vehicles, equipment, personnel)
The cost and revenue of tasks
The customer expectations and satisfaction levels
2. Identifying the bottlenecks and areas for improvement in the processes, such as:
Delays or errors in scheduling or dispatching tasks
Inefficient or inaccurate allocation of resources
Poor prioritization or sequencing of tasks
Lack of coordination or communication among dispatch personnel or stakeholders
Low utilization or performance of resources
3. Gathering feedback from the dispatch personnel and stakeholders (e.g., drivers, customers, managers) on their experiences and opinions on the processes. This can help to understand the strengths and weaknesses of the processes from different perspectives and to identify opportunities for improvement.
Implementing Efficient Scheduling Techniques
The next step in optimizing scheduling and dispatch processes is to implement efficient scheduling techniques that can improve the allocation and utilization of resources. Some of the techniques that can be used are:
Time-block scheduling: This technique involves dividing the day into fixed time blocks (e.g., 15 minutes, 30 minutes, 1 hour) and assigning tasks to each block based on their estimated duration and urgency. This can help to:
Reduce idle time
Avoid overbooking or underbooking
Ensure timely completion of tasks
2. Demand-based scheduling: This technique involves adjusting the number and type of resources based on the actual or forecasted demand for tasks. This can help to:
Match the supply and demand of resources
Reduce wastage or shortage
Optimize resource efficiency
3.Priority-based scheduling: This technique involves ranking tasks based on their importance or urgency (e.g., high-priority, medium-priority, low-priority) and assigning resources accordingly. This can help to:
Ensure that critical or time-sensitive tasks are completed first
Allow less important or flexible tasks to be completed later
Streamlining Communication Channels
Clear and efficient communication is crucial for effective scheduling and dispatch. Implementing effective communication protocols and systems ensures that information flows seamlessly between dispatchers, drivers, and customers. 
By streamlining communication channels, businesses can minimize errors, enhance coordination, and improve overall operational efficiency.
Regular Training and Skill Development
Investing in ongoing training and skill development is vital for dispatch personnel. Training enhances their decision-making and problem-solving abilities, equipping them with the knowledge and tools needed to handle various scenarios. 
Staying updated with industry best practices and trends ensures that dispatch operations remain efficient and effective.
Automation and Software Solutions
Another strategy for optimizing scheduling and dispatch processes is to leverage technology for automation and digitalization. This can help to reduce human errors, increase accuracy and speed, and enhance visibility and control. Some of the automation and software solutions that can be used are:
Automated scheduling: This solution involves using algorithms or artificial intelligence to generate optimal schedules based on various parameters (e.g., task duration, resource availability, and customer preferences). This can help to:
Eliminate manual errors
Save time and effort
Improve schedule quality
2. Dispatch management software: This solution involves using a software platform that integrates various functions (e.g., scheduling, dispatching, tracking, reporting) related to scheduling and dispatch processes. Field service dispatch software can help to:
Streamline workflows
Improve communication and coordination
Monitor performance
Generate insights
3. Digitalization: This solution involves using digital tools e.g., mobile field service software, GPS devices, and RFID tags to capture and transmit data on various aspects of scheduling and dispatch processes (e.g., task status, resource location, customer feedback). This can help to Enhance transparency.
Monitoring and Performance Evaluation
Establishing metrics to monitor scheduling and dispatch performance is essential for optimization. Regular monitoring and evaluation of key performance indicators (KPIs) provide valuable insights into the efficiency of processes. 
Utilizing feedback and data analysis helps identify areas for improvement and make informed decisions to enhance overall performance.
Collaborative Approach
A collaborative approach fosters teamwork and cooperation among dispatchers and drivers. Encouraging open communication and knowledge sharing improves coordination, reduces errors, and promotes a supportive and cohesive work environment. 
Collaboration enhances the efficiency and effectiveness of scheduling and dispatch processes.
Continuous Improvement and Adaptation
It is important to remember that optimizing scheduling and dispatch processes is an ongoing process. To achieve long-term success, organizations must embrace a culture of continuous improvement. 
As the needs of the business change, so will the requirements for effective scheduling and dispatch. Staying flexible and adaptable to changing circumstances is essential in an ever-evolving business landscape. 
Incorporating feedback and making necessary adjustments based on lessons learned ensures that scheduling and dispatch processes remain optimized and aligned with business goals.
Optimizing scheduling and dispatch processes is crucial for businesses to achieve operational excellence and enhance customer satisfaction. By implementing the strategies discussed in this article, businesses can improve the efficiency and effectiveness of their scheduling and dispatch operations. 
Clear roles and responsibilities, efficient scheduling techniques, automation and software solutions, streamlined communication channels, regular training, and performance evaluation are all key factors in achieving optimal results. 
Embracing a collaborative approach and fostering a culture of continuous improvement are fundamental strategies advocated by CEO Yogesh Choudhary. Under his guidance, businesses are encouraged to adapt swiftly to changing circumstances and excel in a competitive landscape. By instilling a commitment to continuously refine and optimize scheduling and dispatch processes, companies can achieve operational excellence. This relentless pursuit of improvement not only enhances internal efficiency but also enables the delivery of exceptional services to customers. Yogesh Choudhary's visionary leadership ensures that businesses stay agile, responsive, and consistently exceed customer expectations, positioning them as industry leaders in the ever-evolving market.
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itruckdispatch · 3 days
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Streamline Your Truck Business with Advanced Dispatch Software and Load Tracking App
iTruck Dispatch offers innovative solutions to enhance your truck business operations. With cutting-edge dispatch software and an efficient load tracking app, managing your fleet has never been easier. The app helps you optimize routes, monitor deliveries, and streamline your trucking services in real-time. Stay on top of your business with seamless tracking features that ensure on-time deliveries and increased productivity. Elevate your trucking efficiency with iTruck Dispatch's comprehensive tracking app.
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cabsoluit-blog · 26 days
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johnsibin · 3 months
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elisopsin · 6 months
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Top Insurance CRM System for Agents
Elevate your insurance agency's efficiency with the top insurance CRM system for agents. Our platform offers comprehensive tools tailored to streamline client management, policy tracking, and claims processing. With intuitive features and a user-friendly interface, agents can effortlessly organize client information, track policy renewals, and provide exceptional customer service. Say goodbye to manual processes and hello to increased productivity and client satisfaction with our cutting-edge CRM system. Trusted by agents worldwide, our platform is designed to optimize workflows, enhance communication, and drive business growth. Experience the power of the top insurance CRM system and take your agency to new heights today.
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logistiservices · 8 months
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Elevating Excellence: Why the Transportation and Logistics Industry Should Prioritize Enhanced Customer Service
In the fast-paced and competitive realm of transportation and logistics, the emphasis on enhanced customer service is becoming increasingly vital. This blog post delves into the reasons why the transportation and logistics industry should prioritize customer service, exploring how it can lead to increased customer satisfaction, improved operational efficiency, and a strengthened market position.
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Transportation Customer Service:
Transportation customer service underscores the unique challenges and opportunities within the transportation sector. Acknowledging the specific needs of customers in the logistics chain is crucial for building lasting relationships and ensuring a positive overall experience.
Customer Support Management:
The customer support management highlights the strategic approach required to deliver exceptional customer service. Effective management of customer support processes, from order inquiries to issue resolution, is instrumental in meeting and exceeding customer expectations.
Multilingual Customer Support:
In an increasingly globalized world, the term Multilingual customer support becomes pivotal. Offering customer support in multiple languages is not just a convenience; it is a necessity in a diverse and interconnected marketplace. Multilingual customer support enhances accessibility, fosters international collaboration, and demonstrates a commitment to meeting the unique needs of a global customer base.
Reasons to Prioritize Enhanced Customer Service:
Customer Satisfaction: A focus on enhanced customer service directly correlates with increased customer satisfaction. By providing prompt and accurate information, addressing concerns proactively, and ensuring a seamless experience, businesses build trust and loyalty among their clientele.
Operational Efficiency: Streamlining customer support management contributes to operational efficiency. Resolving issues promptly, minimizing order discrepancies, and optimizing communication channels lead to smoother logistics operations and reduced disruptions.
Competitive Edge: In an industry where competition is fierce, superior customer service becomes a key differentiator. Companies that prioritize customer satisfaction gain a competitive edge, attracting and retaining clients in a market where service quality often defines success.
Brand Reputation: Customer service plays a crucial role in shaping a brand's reputation. Positive interactions with customers contribute to a positive brand image, while subpar customer service can lead to reputational damage. A strong brand reputation, built on excellent customer service, enhances market credibility and trust.
Conclusion: In conclusion, prioritizing enhanced customer service in the transportation and logistics industry is not just a matter of meeting expectations; it is a strategic imperative. From transportation customer service tailored to the unique needs of the industry to effective customer support management and multilingual support for a global clientele, the benefits are manifold. By placing customer satisfaction at the forefront, businesses in the transportation and logistics sector can navigate challenges, foster growth, and secure a prominent position in an ever-evolving and competitive marketplace. In a world where customer-centricity is paramount, elevating customer service becomes a pathway to sustained success and industry leadership.
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innomaintcmms · 11 months
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Join us as we explore the cutting-edge technology shaping the future of Facility Management. Discover how Innomaint cloud and mobile-based CAFM Software is transforming the way professionals manage facilities, ensuring flawless operations and helping organizations achieve their goals through automation. Stay ahead of the curve in the digital revolution of Facility Management https://www.innomaint.com/solutions/free-field-service-management-software/
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ibrinfotech · 1 year
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How To Increase Your Fleet Efficiency With Custom Dispatch
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Efficiency is the key to success in the field of fleet management. Custom dispatch software development is a game changer for optimising your fleet's performance and lowering operational costs. The foundation of any fleet operation depends on its dispatching. When you fulfill it as per your requirements you can manage to save your money and increase efficiency, also. In this article let’s look at the techniques and tools that can help you increase the potential of dispatch to take your fleet management to the next level. Hence read the following article till the end, to know more about custom dispatch software development services.
What is dispatch software?
Consider custom dispatch software development services to be a very clever aid for businesses that need to send items such as trucks, drivers, or services to multiple areas. It's similar to having a super-intelligent computer programme that ensures everything runs well. This programme acts as a captain in command, assisting managers in determining which vehicle or worker should travel where and when. 
It's even smart enough to recommend the quickest and most efficient routes so we don't waste time or gasoline. Simply put, dispatch software guarantees that everything gets to where it needs to go on schedule, which improves corporate operations and saves money. It's like having a secret weapon to get things done quickly.
How Do Dispatch Software Development Company Improve Fleet Operations?
Dispatch management systems are like the superheroes of fleet operations. Dispatch software development company use advanced technology to make everything run smoother and more efficiently. Here's a closer look at how these systems work their magic:
Optimised Route Planning
Think of dispatch management systems as super-smart GPS helpers. They're really good at finding the quickest and cheapest ways for your vehicles to get where they need to go. This is awesome because it means you save a lot of time and money on gas. You know how annoying it is when you're stuck in traffic? Well, these systems can help you avoid that frustration. It's like having a secret map that always knows the best and fastest routes.
Real-Time Tracking
Imagine if you had a special system that could watch over all your vehicles all the time, just like a superhero. It's a bit like having a magical map that tells you where each vehicle is right now. This is super helpful for the bosses because they can see if a vehicle is running late or if it's doing things on time, like a clock. And, if something urgent happens, like a sudden problem, these systems can quickly find the closest vehicle to help out. It's like having a superhero team that's always ready to come to the rescue!
Efficient Scheduling
Think of dispatch systems as super-duper organisers. They're really good at making schedules for your drivers, kind of like a calendar that tells them when to work and when to take breaks. This is great because it keeps your driver's feeling good and safe. When they get enough rest and breaks, they can be their best when they're driving around. So, it's like having a plan that makes everyone happy and keeps everyone safe while they're on the road.
Improved Communication
Imagine if these systems were like big, powerful megaphones for staying connected. They help people talk to each other, just like when someone uses a megaphone to be heard in a crowd. In this case, drivers can get messages and news from their bosses very quickly. This is super useful because it means they can make fast changes when needed. For example, if there's a new address for a delivery or if they suddenly run into a traffic jam, they can quickly figure out what to do. So, these systems are like superheroes that help everyone work together and adapt to surprises as they happen.
Reduced Paperwork
Dispatch systems are like paper shredders (in a good way). Custom dispatch software development services can replace a lot of the paperwork that used to be necessary for tracking and managing fleet operations. This will save trees and a lot of time along with the chances of errors. 
Enhanced Safety
Safety is a top priority, and dispatch systems are like guardian angels. Custom dispatch software development services can monitor driver behaviour, like speeding or harsh braking, and send alerts if something seems risky. This helps prevent accidents and keeps everyone safer on the road.
Data Insights
These systems are like detectives that gather lots of data. They can collect information on vehicle performance, driver behaviour, and delivery times. Managers can use this data to make work decisions.
Customer Satisfaction
Dispatch systems are like customer service champions. Multiple dispatch software development company can provide customers with accurate delivery times and real-time updates, which leads to happier customers. Dispatch software development company are the tech heroes that improve fleet operations in many ways. They optimise routes, keep track of vehicles, ensure efficient scheduling, enhance communication, reduce paperwork, prioritise safety, provide valuable data, and boost customer satisfaction. 
The Final Thought
When it comes to increasing fleet efficiency, the power of custom dispatch software development cannot be emphasised. It's like having a custom-made suit for your fleet operations, ensuring everything goes smoothly and efficiently. Custom dispatch software development services not only save time and money by optimising routes, enabling real-time tracking, and promoting effective scheduling, but it also improves safety and customer happiness. Embracing these smart dispatch solutions allows firms to work smarter, not harder, to reach their goals more easily. Dispatch software development company are opening the door to the world for greater efficiency. So if you do not want to lag behind then anything then, make sure you are taking advantage of custom dispatch software development services.
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techwarelab · 1 year
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The Road to Success: Why Develop Taxi Dispatch Software
In today's fast-paced world, transportation plays a pivotal role in connecting people and places. Taxi services are a fundamental part of urban mobility, and their efficiency and accessibility have a significant impact on our daily lives. This is where taxi dispatch software development steps in, offering a solution that benefits both taxi service providers and passengers alike.
Enhanced Efficiency and Productivity
Developing taxi dispatch software can significantly enhance the efficiency and productivity of a taxi service. It automates the process of matching passengers with available drivers, reducing idle time and optimizing resource allocation. This means fewer empty taxis roaming the streets, resulting in cost savings and reduced traffic congestion.
Real-time Tracking and Safety
Taxi dispatch software provides real-time tracking and monitoring capabilities. Passengers can track the location of their assigned taxi, ensuring transparency and safety. For drivers, this technology offers navigation assistance, reducing the likelihood of getting lost and enhancing overall safety.
Route Optimization
Route optimization is a key feature of taxi dispatch software. By utilizing real-time traffic data and advanced algorithms, it suggests the quickest and most fuel-efficient routes, saving both time and money. Reduced travel time also contributes to lower emissions, making taxi services more environmentally friendly.
Customer-Centric Experience
In today's digital age, passengers expect a seamless and user-friendly experience when booking a taxi. Developing taxi dispatch software enables the creation of mobile apps that allow passengers to book rides, make cashless payments, and provide feedback. This enhanced customer experience fosters loyalty and positive reviews, attracting more riders to the service.
Data-Driven Decision-Making
Taxi dispatch software generates a wealth of data, from driver performance metrics to passenger preferences. This data can be harnessed for data-driven decision-making. Taxi companies can use analytics to optimize pricing strategies, improve resource allocation, and expand their services strategically.
Staying Competitive
In an increasingly competitive transportation landscape, taxi dispatch software is a necessity to stay relevant. The rise of ride-sharing services and other tech-driven solutions means that traditional taxi companies must innovate to remain competitive. Developing and implementing dispatch software is a crucial step in this process.
In conclusion, taxi dispatch software development is not just a technological trend; it's a strategic move towards more efficient, convenient, and customer-centric taxi services. It benefits taxi companies by optimizing operations and reducing costs, while passengers enjoy enhanced safety, convenience, and transparency. In a rapidly evolving transportation landscape, taxi dispatch software is the road to success for both taxi service providers and their valued passengers.
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crazytrucker25 · 1 year
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It’s hard to believe the third quarter of 2023 is already underway, but here we are! With your trucking business in full swing, there are a lot of moving parts…literally!
Visit this blog to learn more about the IFTA tax rate changes across various states in the US to file your IFTA return for the upcoming Q3,2023.
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itruckdispatch · 4 days
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Streamline Your Truck Business with iTruck Dispatch Software
iTruck Dispatch is your go-to solution for optimizing your truck business operations. Our advanced dispatch software simplifies scheduling, load management, and communication, ensuring seamless trucking services. With a built-in load tracking app and real-time updates, you'll have full control over every shipment. Whether you're a fleet owner or an independent operator, iTruck Dispatch provides the tools to maximize efficiency and minimize downtime. Upgrade your trucking operations today with our user-friendly tracking app for enhanced performance.
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cabsoluit-blog · 26 days
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logistifies · 1 year
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taxi dispatch systems uk manage your company resources
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Discover the power of efficient taxi dispatch systems in the UK. Our advanced software solutions streamline operations, manage fleets, and enhance customer experiences. Stay ahead of the competition and deliver a seamless transportation service that keeps your passengers coming back for more. With our UK-focused approach, you can optimize your operations specifically for the local market and cater to the unique needs of your customers.
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How lock-in hurts design
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Berliners: Otherland has added a second date (Jan 28) for my book-talk after the first one sold out - book now!
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If you've ever read about design, you've probably encountered the idea of "paving the desire path." A "desire path" is an erosion path created by people departing from the official walkway and taking their own route. The story goes that smart campus planners don't fight the desire paths laid down by students; they pave them, formalizing the route that their constituents have voted for with their feet.
Desire paths aren't always great (Wikipedia notes that "desire paths sometimes cut through sensitive habitats and exclusion zones, threatening wildlife and park security"), but in the context of design, a desire path is a way that users communicate with designers, creating a feedback loop between those two groups. The designers make a product, the users use it in ways that surprise the designer, and the designer integrates all that into a new revision of the product.
This method is widely heralded as a means of "co-innovating" between users and companies. Designers who practice the method are lauded for their humility, their willingness to learn from their users. Tech history is strewn with examples of successful paved desire-paths.
Take John Deere. While today the company is notorious for its war on its customers (via its opposition to right to repair), Deere was once a leader in co-innovation, dispatching roving field engineers to visit farms and learn how farmers had modified their tractors. The best of these modifications would then be worked into the next round of tractor designs, in a virtuous cycle:
https://securityledger.com/2019/03/opinion-my-grandfathers-john-deere-would-support-our-right-to-repair/
But this pattern is even more pronounced in the digital world, because it's much easier to update a digital service than it is to update all the tractors in the field, especially if that service is cloud-based, meaning you can modify the back-end everyone is instantly updated. The most celebrated example of this co-creation is Twitter, whose users created a host of its core features.
Retweets, for example, were a user creation. Users who saw something they liked on the service would type "RT" and paste the text and the link into a new tweet composition window. Same for quote-tweets: users copied the URL for a tweet and pasted it in below their own commentary. Twitter designers observed this user innovation and formalized it, turning it into part of Twitter's core feature-set.
Companies are obsessed with discovering digital desire paths. They pay fortunes for analytics software to produce maps of how their users interact with their services, run focus groups, even embed sneaky screen-recording software into their web-pages:
https://www.wired.com/story/the-dark-side-of-replay-sessions-that-record-your-every-move-online/
This relentless surveillance of users is pursued in the name of making things better for them: let us spy on you and we'll figure out where your pain-points and friction are coming from, and remove those. We all win!
But this impulse is a world apart from the humility and respect implied by co-innovation. The constant, nonconsensual observation of users has more to do with controlling users than learning from them.
That is, after all, the ethos of modern technology: the more control a company can exert over its users ,the more value it can transfer from those users to its shareholders. That's the key to enshittification, the ubiquitous platform decay that has degraded virtually all the technology we use, making it worse every day:
https://pluralistic.net/2023/02/19/twiddler/
When you are seeking to control users, the desire paths they create are all too frequently a means to wrestling control back from you. Take advertising: every time a service makes its ads more obnoxious and invasive, it creates an incentive for its users to search for "how do I install an ad-blocker":
https://www.eff.org/deeplinks/2019/07/adblocking-how-about-nah
More than half of all web-users have installed ad-blockers. It's the largest consumer boycott in human history:
https://doc.searls.com/2023/11/11/how-is-the-worlds-biggest-boycott-doing/
But zero app users have installed ad-blockers, because reverse-engineering an app requires that you bypass its encryption, triggering liability under Section 1201 of the Digital Millennium Copyright Act. This law provides for a $500,000 fine and a 5-year prison sentence for "circumvention" of access controls:
https://pluralistic.net/2024/01/12/youre-holding-it-wrong/#if-dishwashers-were-iphones
Beyond that, modifying an app creates liability under copyright, trademark, patent, trade secrets, noncompete, nondisclosure and so on. It's what Jay Freeman calls "felony contempt of business model":
https://locusmag.com/2020/09/cory-doctorow-ip/
This is why services are so horny to drive you to install their app rather using their websites: they are trying to get you to do something that, given your druthers, you would prefer not to do. They want to force you to exit through the gift shop, you want to carve a desire path straight to the parking lot. Apps let them mobilize the law to literally criminalize those desire paths.
An app is just a web-page wrapped in enough IP to make it a felony to block ads in it (or do anything else that wrestles value back from a company). Apps are web-pages where everything not forbidden is mandatory.
Seen in this light, an app is a way to wage war on desire paths, to abandon the cooperative model for co-innovation in favor of the adversarial model of user control and extraction.
Corporate apologists like to claim that the proliferation of apps proves that users like them. Neoliberal economists love the idea that business as usual represents a "revealed preference." This is an intellectually unserious tautology: "you do this, so you must like it":
https://boingboing.net/2024/01/22/hp-ceo-says-customers-are-a-bad-investment-unless-they-can-be-made-to-buy-companys-drm-ink-cartridges.html
Calling an action where no alternatives are permissible a "preference" or a "choice" is a cheap trick – especially when considered against the "preferences" that reveal themselves when a real choice is possible. Take commercial surveillance: when Apple gave Ios users a choice about being spied on – a one-click opt of of app-based surveillance – 96% of users choice no spying:
https://arstechnica.com/gadgets/2021/05/96-of-us-users-opt-out-of-app-tracking-in-ios-14-5-analytics-find/
But then Apple started spying on those very same users that had opted out of spying by Facebook and other Apple competitors:
https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar
Neoclassical economists aren't just obsessed with revealed preferences – they also love to bandy about the idea of "moral hazard": economic arrangements that tempt people to be dishonest. This is typically applied to the public ("consumers" in the contemptuous parlance of econospeak). But apps are pure moral hazard – for corporations. The ability to prohibit desire paths – and literally imprison rivals who help your users thwart those prohibitions – is too tempting for companies to resist.
The fact that the majority of web users block ads reveals a strong preference for not being spied on ("users just want relevant ads" is such an obvious lie that doesn't merit any serious discussion):
https://www.iccl.ie/news/82-of-the-irish-public-wants-big-techs-toxic-algorithms-switched-off/
Giant companies attained their scale by learning from their users, not by thwarting them. The person using technology always knows something about what they need to do and how they want to do it that the designers can never anticipate. This is especially true of people who are unlike those designers – people who live on the other side of the world, or the other side of the economic divide, or whose bodies don't work the way that the designers' bodies do:
https://pluralistic.net/2022/10/20/benevolent-dictators/#felony-contempt-of-business-model
Apps – and other technologies that are locked down so their users can be locked in – are the height of technological arrogance. They embody a belief that users are to be told, not heard. If a user wants to do something that the designer didn't anticipate, that's the user's fault:
https://www.wired.com/2010/06/iphone-4-holding-it-wrong/
Corporate enthusiasm for prohibiting you from reconfiguring the tools you use to suit your needs is a declaration of the end of history. "Sure," John Deere execs say, "we once learned from farmers by observing how they modified their tractors. But today's farmers are so much stupider and we are so much smarter that we have nothing to learn from them anymore."
Spying on your users to control them is a poor substitute asking your users their permission to learn from them. Without technological self-determination, preferences can't be revealed. Without the right to seize the means of computation, the desire paths never emerge, leaving designers in the dark about what users really want.
Our policymakers swear loyalty to "innovation" but when corporations ask for the right to decide who can innovate and how, they fall all over themselves to create laws that let companies punish users for the crime of contempt of business-model.
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I'm Kickstarting the audiobook for The Bezzle, the sequel to Red Team Blues, narrated by @wilwheaton! You can pre-order the audiobook and ebook, DRM free, as well as the hardcover, signed or unsigned. There's also bundles with Red Team Blues in ebook, audio or paperback.
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If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/01/24/everything-not-mandatory/#is-prohibited
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Image: Belem (modified) https://commons.wikimedia.org/wiki/File:Desire_path_%2819811581366%29.jpg
CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.en
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elisopsin · 6 months
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The Best Insurance Client Management System
Discover the ultimate solution for managing your insurance clients with Elisops Insurance Client Management System. Our platform offers a comprehensive suite of tools designed to streamline every aspect of client management, from policy tracking to claims processing and customer support. With Elisops, you can efficiently manage client information, track policy renewals, and handle claims seamlessly, all in one centralized system. Our user-friendly interface and intuitive features make it easy for insurance agents to stay organized and provide exceptional service to clients. Say goodbye to manual processes and hello to increased productivity and customer satisfaction with Elisops Insurance Client Management System. Experience the best-in-class solution trusted by insurance professionals worldwide to optimize their client management processes and drive business growth.
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