#servicenow integration

[mindtechservices]

Elevate your operational efficiency and streamline workflows with MindTech Services' ServiceNow integration solutions. ServiceNow, a leading cloud-based platform, offers a comprehensive suite of IT service management (ITSM) and enterprise service management (ESM) tools. By integrating ServiceNow with existing systems and applications, MindTech Services empowers organizations to centralize their operations, automate processes, and enhance service delivery.

[aelumconsulting]

Minimize complexities with ServiceNow Integration Hub and Creator Workflows

The ServiceNow Integration Hub is an all-encompassing solution that allows entities to link and incorporate their ServiceNow instance with various third-party applications and platforms. Workflow automation necessitates the integration of several apps, services, channels, and data sources. The Integration Hub allows enterprises to establish scalable connections, processes, and integrations that can be easily customized and modified to meet their demands.

ServiceNow Creator Workflows provides several tools to create bespoke apps, digital operations, and procedures to address your specific business challenges and demands. One of the most essential products is the ServiceNow Integration Hub.

ServiceNow Integration Hub enables developers, IT professionals, and process analysts to expand flows using the Flow Designer to design end-to-end digital procedures with rapid external service. When an event happens in ServiceNow, the ServiceNow Integration Hub is used with external APIs. These integrations are reasonably simple, allowing you to rapidly add practical actions without writing a script.

By linking your ServiceNow instance with multiple external platforms, the ServiceNow Integration Hub is a powerful tool that could assist you in maximizing your workflows and boosting productivity. These connections are also possible with third-party software accessed via external application programming interfaces via the Integration Hub. The Action Designer Module in Integration Hub can be used to create bespoke APIs.

ServiceNow creator workflows support the digital revolution by modernizing company operations and IT execution, improving the customer and employee experience, and remaining successful in the digital era.

Using ServiceNow Integration Hub and Creator Workflow, Businesses can:

Customers obtain simplified workflows and effective data management practices with our comprehensive automated integration capabilities, allowing the Integration Hub to accelerate challenging operations and boost organizational adaptability.

Unified familiar environments with numerous system automation abilities, allowing business owners and developers to construct and visualize company operations and integrations from one platform.

They were allowing subject-matter specialists to develop and exchange spokes with Flow Designers to encourage company procedure optimization.

It is an integration framework that ranges from low-code to no-code. With pre-built spoke readily available, any process owner can incorporate standard IT technologies utilizing a natural language interface.

Updates account details in the HR portal creates accounts in Active Directory, and assigns instructions to a new employee to streamline the onboarding process.

Streamline typical integration features like document management, messages, and others. Begin fast by choosing "Add Automation" in the project Engine Studio to add flows to your low-code technology project.

You can employ this to create unique integrations for particular scenarios and package them as spokes for any individual to use again.

Spokes can be built and deployed to the ServiceNow marketplace and Shareable.

Making use of remote tables browse and alter outside information without having to load or save it. 

Refine processes on an ongoing basis for optimum effectiveness and productivity, employing embedded analytics and reporting features to make data-driven enhancements.

Conclusion

The ServiceNow Integration Hub allows you to integrate ServiceNow into your present IT infrastructure and apps. We guarantee data flows smoothly between platforms, removing organizational barriers and enabling real-time data synchronization. This ensures that your organization has correct and relevant data. Creator workflow provides a straightforward interface for citizen developers to design, manage, and optimize processes. 

We assist businesses in reaching their targets using ServiceNow Integration Hub, whether they want to optimize HR procedures, boost customer experience, or simplify their financial procedures.

For More Details And Blogs : Aelum Consulting Blogs

For ServiceNow Implementations and ServiceNow Consulting Visit our website: https://aelumconsulting.com/servicenow/

[charterglobal1994]

ServiceNow Integration Services | Charter Global

Charter Global streamlines operations and boosts efficiency by eliminating bottlenecks, freeing your workforce to focus on what matters most.

[merchantservices444]

Custom API Integration Services

[jamesn903]

Mastery Series: Project Timelines for HR Success

Unlock the power of ServiceNow for HR success! 🚀 Discover how ServiceNow's project timelines can revolutionize HR Service Delivery (HRSD). Dive into real-world success stories, financial benefits, and proactive measures. #ServiceNow #HRSD #SuccessStories

Before We Start Before we dive into HR Service Delivery (HRSD) project management and ServiceNow, ensuring everyone is on the same page, especially if you’re new to the platform, is essential. ServiceNow, a transformative tool for modern organizations, is at the heart of this discussion. Let’s take a moment to understand what ServiceNow is and how it functions within the context of HRSD and…

[insignia2023]

ETL Data Integration: Streamline Your Data Processing Efforts | Insignia Consultancy

Discover the power of ETL data integration and learn how it can help you efficiently process and integrate your data for better insights and decision-making.

[exalateintegrations]

How to set up a Zendesk ServiceNow integration bidirectionally

Integrating Zendesk and ServiceNow bidirectionally can significantly enhance the collaboration between your customer support and IT service management teams. This alignment streamlines internal operations and ensures transparent communication with external support teams.

With Exalate, implementing a bidirectional integration between Zendesk and ServiceNow becomes remarkably simple. You can tailor and automate the synchronization process according to your specific requirements.

In this video, we discuss how to map and sync statuses between Zendesk and ServiceNow, how to sync incidents with the highest priority, how to sync custom fields, and much more. 

Here's a breakdown of how to achieve a Zendesk ServiceNow integration:

1. Connection: Set up the connection between Zendesk and ServiceNow using Exalate.

2. Configuration or Customization: Customize the integration to fit your workflow seamlessly. Define what data gets synced and how it's mapped between the two platforms.

3. Automation: Automate the synchronization process to save time and minimize manual effort. This ensures that information stays up-to-date across both Zendesk and ServiceNow.

For a detailed guide on integrating Zendesk and ServiceNow, refer to our step-by-step integration guide

If you need assistance with installing Exalate on your instance, we've prepared a helpful playlist of tutorials available!

To explore how Exalate can specifically address your use case, schedule a complimentary session with one of our integration engineers. 

Stay updated with the latest tutorial releases by checking out our playlist.

Make your customer support and IT service management processes more efficient and collaborative with this seamless integration between Zendesk and ServiceNow! 

#servicenow #zendesk #zendeskservicenowintegration

[epicforcenc]

Service Now Virtual Agent | Epic Force

ServiceNow Virtual Agent revolutionizes customer support by integrating artificial intelligence with ServiceNow’s robust platform. This cutting-edge solution automates and streamlines support processes, offering instant assistance to users round the clock. Powered by advanced natural language processing (NLP) algorithms, the Virtual Agent comprehends user queries and delivers accurate responses promptly, reducing wait times and enhancing customer satisfaction.

With ServiceNow Virtual Agent, organizations can optimize resource allocation by diverting routine queries away from human agents, allowing them to focus on more complex tasks. Moreover, its seamless integration with ServiceNow’s ecosystem ensures a unified support experience across channels, including web, mobile, and messaging platforms.

[covrize123]

Best Business Process Automation Tools

The text emphasizes the growing importance of automation in today's world, especially for businesses looking to improve speed and efficiency. Automation, driven by tools and AI, has become a valuable asset for streamlining processes.

However, the text argues that while AI solutions are powerful, they require significant resources, time, and technical expertise to implement and maintain.

As an alternative, various automation tools for businesses of all sizes (small, medium, and large enterprises) are highlighted.

The article categorizes the best automation tools into three segments: Small Businesses (SMBs), Medium Enterprises (MEs), and Large Enterprises (LEs), offering a list of specific tools with their features and benefits.

It concludes by advising businesses to assess their specific automation needs and choose the right technology or expert to maximize success.

Key Highlights:

AI and Automation: AI is excellent for complex task automation, but it's resource-intensive, requiring significant development, monitoring, and expertise.

Alternative Tools: Businesses can opt for automation tools that don’t necessarily require AI for effective process automation.

Automation Tools by Business Size:

Small Businesses (SMBs):

Microsoft Power Automate: Integrates with Microsoft 365, easy to use, scalable.

Zapier: No-code tool connecting over 3,000 apps, highly customizable.

Trello (Butler): Task automation, project management, and collaboration.

Mailchimp: Marketing automation with email campaigns, segmentation, and analytics.

Medium Enterprises (MEs):

Automation Anywhere: Ideal for end-to-end automation of complex processes.

Nintex: Automates workflows and document generation, with a focus on accuracy.

K2: Flexible workflow management, customizable for various processes.

ServiceNow: Automates IT service management, integrating with enterprise systems.

Large Enterprises (LEs):

UiPath: Scalable RPA platform with enterprise-grade security and AI integration.

Blue Prism: Secure, scalable automation with strong compliance features.

IBM Robotic Process Automation: AI and machine learning integration for large-scale automation.

WorkFusion: Combines RPA with AI, handling unstructured data and complex tasks.

Conclusion:

Not all processes require automation, and businesses must evaluate which areas to automate. It’s advisable to consult automation experts to tailor solutions to specific needs for maximum effectiveness.

[amberwallace]

Transforming HR Processes with ServiceNow HRSD

The challenges in HR operations today are multifaceted. As your organization grows, so do the complexities of managing employee needs across different departments, locations, and time zones. Manual processes, scattered data, and legacy systems create bottlenecks that slow down response times and hinder your ability to provide a consistent employee experience. For HR teams, this means spending more time on administrative tasks and less on strategic initiatives that drive business value. The need for automation and centralized systems isn’t just about efficiency it’s about staying competitive in a market where top talent demands seamless interactions and quick resolutions.

Additionally, the modern workforce expects quick resolutions, personalized experiences, and accessible HR services. Yet, many organizations still rely on fragmented systems that frustrate employees and lead to inefficiencies. Consider this: according to a recent Deloitte survey, 80% of HR leaders are focused on improving employee experience, but only 22% believe their organizations excel at it. This gap between expectation and capability isn’t just a minor inconvenience it’s a potential risk to employee morale, productivity, and ultimately, your bottom line.

These challenges underscore the urgent need for a solution that can unify HR processes, reduce manual workloads, and enhance the overall employee experience. ServiceNow HR Service Delivery (HRSD) is designed to meet these needs by providing a single platform that automates HR tasks, integrates seamlessly with your existing systems, and delivers a consistent experience across your entire organization.

Now, let’s explore ServiceNow HRSD in HR operations, emphasizing its key advantages, functionalities, and practical applications in real-world scenarios.

[it-outsourcing-pradeepit]

Hire SAP Developers: IT Outsourcing at PradeepIT for Seamless SAP Solutions

In today's competitive business landscape, leveraging advanced ERP solutions like SAP is crucial for driving growth and efficiency. Whether you are a startup or a large enterprise, having skilled SAP developers on board can make a significant difference. At PradeepIT, we specialize in SAP IT outsourcing services, offering you a team of certified SAP developers with expertise across various modules such as SAP HANA, SAP S/4HANA, SAP SuccessFactors, and SAP Ariba.

Why Hire SAP Developers from PradeepIT?

Outsourcing your SAP development needs to PradeepIT comes with a range of benefits. Our team is equipped to handle custom SAP implementations, integrations, migrations, and support services. Here's why you should consider us for your SAP projects:

Certified SAP Developers: Our developers are highly skilled in various SAP modules including SAP ERP, SAP Sales Cloud, SAP Service Cloud, and more.

Cost-Effective IT Outsourcing: By outsourcing SAP services to PradeepIT, you can save on in-house hiring costs and focus on core business functions.

Expertise Across Industries: From manufacturing to retail, healthcare, and financial services, our developers have extensive industry-specific knowledge.

Seamless Integration: We ensure smooth integration of SAP systems with existing software platforms like ServiceNow, Salesforce, and more, helping you achieve a cohesive IT infrastructure.

24/7 Support: We provide round-the-clock SAP support to ensure your business operations run smoothly without downtime.

Key SAP Services Offered by PradeepIT

Custom SAP Development Tailor-made SAP solutions for your business needs. Our developers use ABAP, Fiori, and UI5 technologies for building intuitive and scalable applications.

SAP System Integration Achieve seamless integration with SAP Cloud Platform, SAP SuccessFactors, SAP Ariba, and third-party systems to enhance productivity.

SAP Data Migration and Upgrades Our team ensures smooth transitions when upgrading from legacy systems to the latest SAP HANA or SAP S/4HANA environments.

SAP Application Support & Maintenance We provide proactive SAP application support to ensure your systems run efficiently with minimal downtime.

Training and Consultation Our SAP experts offer training and consultation services to empower your internal teams with the skills needed to handle SAP operations effectively.

Benefits of IT Outsourcing at PradeepIT

Scalability: Easily scale your SAP development team based on project requirements.

Expertise: Gain access to a pool of certified and experienced SAP consultants.

Cost-Efficiency: Reduce overhead costs associated with hiring and training in-house SAP experts.

Time Savings: Fast-track your projects with developers who understand the complexities of SAP implementation and customization.

Industries We Serve

Retail and eCommerce: SAP solutions for inventory management, order processing, and customer service.

Manufacturing: Streamlined SAP modules for production planning, supply chain management, and plant maintenance.

Healthcare: Customized SAP solutions for patient data management, resource planning, and financial reporting.

Financial Services: Comprehensive SAP solutions for accounting, risk management, and financial reporting.

How to Get Started with PradeepIT

Getting started with our SAP developers is simple. Our team will assess your project needs and provide a tailored plan to ensure you get the best talent and support for your business. Contact us today for a free consultation and let us help you take your business to the next level with top-tier SAP outsourcing services.

At PradeepIT, we ensure that your business gets the best out of your SAP systems through expert development and support. Hire our SAP developers today and transform your IT infrastructure.

[aelumconsulting]

Implementing ServiceNow Integration Hub to Minimize Challenging Integrations 

The ServiceNow integration hub enables development teams to extend foundation flows in the Flow Designer to any external service and create end-to-end integration, resulting in smooth digital operations. Numerous apps, structures, and data sources may be involved in digital workflows. The ServiceNow Integration Hub allows developers, technologists, and process specialists to use the Flow Designer to create end-to-end digital processes with swift external service.   

Flow Designer must be installed in alongside the Integration Hub, which requires an additional association. To put it another way, Integration Hub is a Flow Designer feature that makes it possible to communicate with third-party APIs. In Integration Hub, packaged integrations are referred to as "spoke". Because these connections are straightforward, you may quickly add robust features without writing a script. The development team's burden is lessened by ServiceNow Integration Hub, which enables them to concentrate on client logic rather than integration procedures.   

This platform fosters cooperation by offering a unified platform for disparate groups and divisions to work collaboratively. Integration Hub improves corporate workflow by expediting decision-making, streamlining operations, and boosting efficiency through efficient collaboration channels. 

In addition, Integration Hub enhances decision-making by integrating data from many sources and providing a consistent operational picture. Reaction times are accelerated and human mistakes are eliminated by automation and real-time synchronization. By enabling smooth connections across various platforms and services, ServiceNow Integration Hub promotes flexibility, scalability, and creativity in businesses, ultimately leading to increased productivity and superior user experiences.  

By Utilizing ServiceNow Integration Hub, Businesses can:  

ServiceNow Integration Hub streamlines procedures such as HR onboarding, IT service requests, and financial approvals by automating numerous workflows across departments. 

With ServiceNow Integration Hub's pre-built spokes, clients may quickly integrate data and automate multiple processes in critical organizational infrastructure. This shortens the time to value while increasing efficacy. 

Allows for easy integration of programs, allowing for data synchronization and real-time changes across platforms such as CRM, ERP, and cloud services. 

Integrates IT technologies and systems to improve operations, such as incident management, change management, and service request fulfillment. 

Integrates customer service systems to consolidate customer data, providing agents with a uniform perspective, resulting in better customer care and faster issue resolution. 

Integrating vendor management systems, streamlining procurement, and guaranteeing effective vendor communication streamlines relationships with external vendors. 

Promotes business process optimization by integrating systems, minimizing manual work, and increasing overall efficiency. 

Connects Internet of Things (IoT) gadgets and systems for data gathering, analysis, and automation for improved operational understanding and control. 

Transfers data across numerous platforms and technologies, assuring information consistency and accuracy across the enterprise. 

Conclusion 

Businesses may use the ServiceNow Integration Hub to build reusable workflows, interfaces, and integrations that are easily expanded and adjusted to meet the requirements of their unique business requirements. The adaptability of ServiceNow Integration Hub enables enterprises to simplify operations, increase collaboration, and boost productivity by seamlessly linking different systems and apps.  

For More Details And Blogs : Aelum Consulting Blogs

For ServiceNow Implementations and ServiceNow Consulting Visit our website: https://aelumconsulting.com/servicenow/

[mergenservicenow]

 Improve Your Customer Service Operations with ServiceNow CSM!

Transform your customer service experience with Mergen IT’s ServiceNow CSM implementation. Our solution combines automation and streamlined processes to provide proactive service that resolves issues efficiently.

ServiceNow Customer Experience: Unlock a wealth of advantages for your business by utilizing ServiceNow CSM. Simplify and streamline customer requests, providing effortless and efficient experiences for both customers and agents.

Benefits:

Boost Customer Satisfaction: Enhance customer loyalty and profits by integrating CSM with other products and applications.

CSM Integration: Simplify workflows, manage risks effectively, and access critical information with ease.

Proactive Service: Identify and resolve issues before customers are aware.

Self-Serve Support: Enable customers to request services, get product help, or update profiles independently.

Automation and Optimization: Streamline support with end-to-end visibility of requests, keeping everyone informed at every step.

Why Mergen IT for ServiceNow CSM?: Elevate your brand with exceptional customer service and digital transformation. Gain insights into asset utilization, identify gaps, and explore areas for expansion. Boost service delivery with improved efficiency and accuracy.

Discover the benefits of ServiceNow CSM with Mergen IT today! www.mergenit.com

#CustomerService #ServiceNowCSM #Automation #ProactiveService #CustomerExperience #MergenIT #DigitalTransformation #Efficiency #CustomerSatisfaction #Mergenitllc #Mergenitllc

[venkatmohan]

Unlock the Future of IT Service Management

ServiceNow IT Service Management (ITSM) revolutionizes the way organizations handle IT services, offering a powerful suite of user-friendly tools designed to streamline and enhance IT workflows. Its standout features include incident management for rapid service restoration, problem management for proactive issue resolution, and change management to ensure seamless transitions with minimal risk. At its core is the robust configuration management database (CMDB), providing a unified, real-time view of IT infrastructure, complemented by performance analytics for actionable, data-driven insights. With automated workflows, intuitive interfaces, and seamless integration capabilities, ServiceNow ITSM not only boosts operational efficiency but also elevates the overall IT service delivery experience. Embrace the future of IT service management with a solution that promises reliability, agility, and excellence.

[pretparth]

Maximize Efficiency with Professional ServiceNow Advisory and Managed Services

The busy world of today has made to observe it first hand the cost side in business: Efficiency is not a goal but necessity. Enterprise are always aiming at operational efficiencies, reduction in costs and enhancement of consumer services. A solution like the ServiceNow, an IT service management (ITSM) platform designed for this purpose can handle everything related to these queueing scenarios and more. But ServiceNow often requires the help of professional advisors and managed services experts for businesses to really maximize its potential. Then they make sure that the platform is used and implemented as intended, plus continuous improvement aligned with business goals.

Understanding ServiceNow and Its Potential

ServiceNow is more than just an ITSM tool; it’s a versatile platform that supports a wide range of IT operations, customer service, HR service delivery, and even security operations. By integrating these functions into a single platform, ServiceNow helps organizations automate processes, manage incidents, and improve overall service efficiency. However, the breadth and depth of ServiceNow’s capabilities can be overwhelming, particularly for businesses without dedicated ITSM expertise.

The Role of ServiceNow Advisory Services

Today, Business domain advisory services are rapidly gaining acceptance amongst businesses to guide their intricate use of the ServiceNow platform. This includes expert advice on how to utilise ServiceNow effectively for your specific business requirement. "ServiceNow advisory services ensure that companies new to ServiceNow or looking for additional guidance on optimization have a clear path ahead."

Advisory services typically start with a comprehensive assessment of the current IT environment and business objectives. This helps in identifying gaps, inefficiencies, and opportunities for improvement. Based on this assessment, a tailored strategy is developed, outlining the best approach to implement or enhance ServiceNow capabilities. The goal is to align the platform with the organization’s strategic objectives, ensuring that every aspect of ServiceNow is optimized for maximum efficiency.

Key Benefits of ServiceNow Advisory Services

1. Trusted Consult and Expert Guidance :

An experts view of ServiceNow will give an upper hand to enterprises as it always can offer industry best practice advice which in house team may miss providing right solution, this becomes very important when deciding on how the platform should be deployed, used.

2. Tailored solutions:

 Advisory services provides pecialised strategies that are tailor-maid which suites your business needs. This will guarantee that you are not copying a pattern but your pattern is well set for your conditions.

3. Mitigated Risks: 

Advisory services also mitigate risks of things going wrong half way through the process, which may become a huge time turnaround and throw ServiceNow implementation or optimization completely out.

4. Manifestaigned Time-to-Value:

 By defining a strategy and the help from an expert, businesses can implement ServiceNow quickly so they are able to enjoy such platform advantages sooner.

Managed Services: Sustaining Efficiency Over Time

Advisory services are invaluable for getting ServiceNow up and running properly, but managed services ideally facilitate the continuous improvement of your platform over time. Managed services delivers ongoing support, ensuring ServiceNow continues to deliver value as business needs change.

ServiceNow Managed Services Building Blocks

1. Ongoing monitoring and support: 

With managed service, the ServiceNow ecosystem will be continuously monitored 24/7 to quickly detect any potential problems. This proactive approach reduces downtime and keeps the platform well-tuned.

2. Continuous Updates and Maintenance: 

ServiceNow will need continuous and timely updates in the form of new features. Managed Services – Always leverage the latest platform capabilities with this turnkey solution, designed to allow a faster and more secure transfer of solutions across updates.

3. Performance Fine Tuning:

 As business processes evolve, it is critical to continually tweak ServiceNow configurations so that the system performs at its peak. It brings the level of expertise necessary to continuously tune and enhance platform performance.

4. End-User Training and Support: 

In order to get the most value out of ServiceNow, end-users should be able to easily use it. Finally, managed services would in most cases come with a training offering to help staff make the best use of ServiceNow features which would encourage adoption and improved efficiency.

5. Scalability and flexibility : 

As your business scales, so might your ServiceNow requirements. Because managed services enable the platform to easily scale in or out, you can quickly adapt it your needs without of an interruption.

Why Professional Services Are Essential for Maximizing Efficiency

Implementing and managing ServiceNow without professional assistance can be challenging. The platform’s complexity means that businesses may struggle to fully utilize its features, leading to suboptimal performance and missed opportunities. Professional ServiceNow advisory and managed services bridge this gap by providing the expertise needed to harness the full potential of the platform.

Efficiency Gains Through Professional Services

1. Operating Efficiently:

 Professional services can design ServiceNow to do more of the work for you. Ensuring automated workflows that remove time consuming manual touches and reduce human errors

2. Extremely Low Implementation Costs: 

The full value of ServiceNow implementation can be enjoyed at a much lower price than traditional outsourcing.

3. Better Synergy: 

With expert guidance and specialized training, ServiceNow can be used across the organization to deliver services more effectively resulting in increased customer satisfaction evidence from excellent business outcomes.

4. This means that professional services will make certain your ServiceNow can be aligned with the overall business strategy, making it a tool for strategic purposes of long term goals rather than just an operational IT solution

Conclusion: Unlock the Full Potential of ServiceNow

ServiceNow is a powerful platform with the potential to revolutionize how businesses operate. However, to fully unlock this potential, professional ServiceNow advisory and managed services are essential. These services provide the expertise needed to implement, optimize, and maintain ServiceNow, ensuring that the platform delivers maximum efficiency and value over time.

By investing in professional services, businesses can not only improve their current operations but also position themselves for future success. The combination of expert guidance, tailored solutions, and ongoing support ensures that ServiceNow remains a strategic asset that drives growth and efficiency.

FAQs

1. What is the difference between ServiceNow advisory and managed services?

ServiceNow advisory services focus on strategic guidance and implementation planning, while managed services provide ongoing support and maintenance to ensure continuous platform optimization.

2. How can ServiceNow managed services improve my business operations?

Managed services ensure that ServiceNow is continuously monitored, updated, and optimized, leading to improved efficiency, reduced downtime, and better alignment with business objectives.

3. Why should I invest in professional ServiceNow services?

Professional services provide the expertise and support needed to fully leverage ServiceNow’s capabilities, ensuring that the platform delivers maximum value and efficiency.

4. Can ServiceNow be customized for my specific business needs?

Yes, ServiceNow is highly customizable. Advisory services can help tailor the platform to meet your specific business requirements, ensuring a perfect fit.

5. How do I choose the right ServiceNow service provider?

Look for providers with a proven track record, industry expertise, and a comprehensive range of services that align with your business needs. Consulting reviews and case studies can also help in making an informed decision.