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mostlysignssomeportents · 1 year ago
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Google is (still) losing the spam wars to zombie news-brands
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I'm touring my new, nationally bestselling novel The Bezzle! Catch me TONIGHT (May 3) in CALGARY, then TOMORROW (May 4) in VANCOUVER, then onto Tartu, Estonia, and beyond!
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Even Google admits – grudgingly – that it is losing the spam wars. The explosive proliferation of botshit has supercharged the sleazy "search engine optimization" business, such that results to common queries are 50% Google ads to spam sites, and 50% links to spam sites that tricked Google into a high rank (without paying for an ad):
https://developers.google.com/search/blog/2024/03/core-update-spam-policies#site-reputation
It's nice that Google has finally stopped gaslighting the rest of us with claims that its search was still the same bedrock utility that so many of us relied upon as a key piece of internet infrastructure. This not only feels wildly wrong, it is empirically, provably false:
https://downloads.webis.de/publications/papers/bevendorff_2024a.pdf
Not only that, but we know why Google search sucks. Memos released as part of the DOJ's antitrust case against Google reveal that the company deliberately chose to worsen search quality to increase the number of queries you'd have to make (and the number of ads you'd have to see) to find a decent result:
https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan
Google's antitrust case turns on the idea that the company bought its way to dominance, spending the some of the billions it extracted from advertisers and publishers to buy the default position on every platform, so that no one ever tried another search engine, which meant that no one would invest in another search engine, either.
Google's tacit defense is that its monopoly billions only incidentally fund these kind of anticompetitive deals. Mostly, Google says, it uses its billions to build the greatest search engine, ad platform, mobile OS, etc that the public could dream of. Only a company as big as Google (says Google) can afford to fund the R&D and security to keep its platform useful for the rest of us.
That's the "monopolistic bargain" – let the monopolist become a dictator, and they will be a benevolent dictator. Shriven of "wasteful competition," the monopolist can split their profits with the public by funding public goods and the public interest.
Google has clearly reneged on that bargain. A company experiencing the dramatic security failures and declining quality should be pouring everything it has to righting the ship. Instead, Google repeatedly blew tens of billions of dollars on stock buybacks while doing mass layoffs:
https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task
Those layoffs have now reached the company's "core" teams, even as its core services continue to decay:
https://qz.com/google-is-laying-off-hundreds-as-it-moves-core-jobs-abr-1851449528
(Google's antitrust trial was shrouded in secrecy, thanks to the judge's deference to the company's insistence on confidentiality. The case is moving along though, and warrants your continued attention:)
https://www.thebignewsletter.com/p/the-2-trillion-secret-trial-against
Google wormed its way into so many corners of our lives that its enshittification keeps erupting in odd places, like ordering takeout food:
https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security
Back in February, Housefresh – a rigorous review site for home air purifiers – published a viral, damning account of how Google had allowed itself to be overrun by spammers who purport to provide reviews of air purifiers, but who do little to no testing and often employ AI chatbots to write automated garbage:
https://housefresh.com/david-vs-digital-goliaths/
In the months since, Housefresh's Gisele Navarro has continued to fight for the survival of her high-quality air purifier review site, and has received many tips from insiders at the spam-farms and Google, all of which she recounts in a followup essay:
https://housefresh.com/how-google-decimated-housefresh/
One of the worst offenders in spam wars is Dotdash Meredith, a content-farm that "publishes" multiple websites that recycle parts of each others' content in order to climb to the top search slots for lucrative product review spots, which can be monetized via affiliate links.
A Dotdash Meredith insider told Navarro that the company uses a tactic called "keyword swarming" to push high-quality independent sites off the top of Google and replace them with its own garbage reviews. When Dotdash Meredith finds an independent site that occupies the top results for a lucrative Google result, they "swarm a smaller site’s foothold on one or two articles by essentially publishing 10 articles [on the topic] and beefing up [Dotdash Meredith sites’] authority."
Dotdash Meredith has keyword swarmed a large number of topics. from air purifiers to slow cookers to posture correctors for back-pain:
https://housefresh.com/wp-content/uploads/2024/05/keyword-swarming-dotdash.jpg
The company isn't shy about this. Its own shareholder communications boast about it. What's more, it has competition.
Take Forbes, an actual news-site, which has a whole shadow-empire of web-pages reviewing products for puppies, dogs, kittens and cats, all of which link to high affiliate-fee-generating pet insurance products. These reviews are not good, but they are treasured by Google's algorithm, which views them as a part of Forbes's legitimate news-publishing operation and lets them draft on Forbes's authority.
This side-hustle for Forbes comes at a cost for the rest of us, though. The reviewers who actually put in the hard work to figure out which pet products are worth your money (and which ones are bad, defective or dangerous) are crowded off the front page of Google and eventually disappear, leaving behind nothing but semi-automated SEO garbage from Forbes:
https://twitter.com/ichbinGisele/status/1642481590524583936
There's a name for this: "site reputation abuse." That's when a site perverts its current – or past – practice of publishing high-quality materials to trick Google into giving the site a high ranking. Think of how Deadspin's private equity grifter owners turned it into a site full of casino affiliate spam:
https://www.404media.co/who-owns-deadspin-now-lineup-publishing/
The same thing happened to the venerable Money magazine:
https://moneygroup.pr/
Money is one of the many sites whose air purifier reviews Google gives preference to, despite the fact that they do no testing. According to Google, Money is also a reliable source of information on reprogramming your garage-door opener, buying a paint-sprayer, etc:
https://money.com/best-paint-sprayer/
All of this is made ten million times worse by AI, which can spray out superficially plausible botshit in superhuman quantities, letting spammers produce thousands of variations on their shitty reviews, flooding the zone with bullshit in classic Steve Bannon style:
https://escapecollective.com/commerce-content-is-breaking-product-reviews/
As Gizmodo, Sports Illustrated and USA Today have learned the hard way, AI can't write factual news pieces. But it can pump out bullshit written for the express purpose of drafting on the good work human journalists have done and tricking Google – the search engine 90% of us rely on – into upranking bullshit at the expense of high-quality information.
A variety of AI service bureaux have popped up to provide AI botshit as a service to news brands. While Navarro doesn't say so, I'm willing to bet that for news bosses, outsourcing your botshit scams to a third party is considered an excellent way of avoiding your journalists' wrath. The biggest botshit-as-a-service company is ASR Group (which also uses the alias Advon Commerce).
Advon claims that its botshit is, in fact, written by humans. But Advon's employees' Linkedin profiles tell a different story, boasting of their mastery of AI tools in the industrial-scale production of botshit:
https://housefresh.com/wp-content/uploads/2024/05/Advon-AI-LinkedIn.jpg
Now, none of this is particularly sophisticated. It doesn't take much discernment to spot when a site is engaged in "site reputation abuse." Presumably, the 12,000 googlers the company fired last year could have been employed to check the top review keyword results manually every couple of days and permaban any site caught cheating this way.
Instead, Google is has announced a change in policy: starting May 5, the company will downrank any site caught engaged in site reputation abuse. However, the company takes a very narrow view of site reputation abuse, limiting punishments to sites that employ third parties to generate or uprank their botshit. Companies that produce their botshit in-house are seemingly not covered by this policy.
As Navarro writes, some sites – like Forbes – have prepared for May 5 by blocking their botshit sections from Google's crawler. This can't be their permanent strategy, though – either they'll have to kill the section or bring it in-house to comply with Google's rules. Bringing things in house isn't that hard: US News and World Report is advertising for an SEO editor who will publish 70-80 posts per month, doubtless each one a masterpiece of high-quality, carefully researched material of great value to Google's users:
https://twitter.com/dannyashton/status/1777408051357585425
As Navarro points out, Google is palpably reluctant to target the largest, best-funded spammers. Its March 2024 update kicked many garbage AI sites out of the index – but only small bottom-feeders, not large, once-respected publications that have been colonized by private equity spam-farmers.
All of this comes at a price, and it's only incidentally paid by legitimate sites like Housefresh. The real price is borne by all of us, who are funneled by the 90%-market-share search engine into "review" sites that push low quality, high-price products. Housefresh's top budget air purifier costs $79. That's hundreds of dollars cheaper than the "budget" pick at other sites, who largely perform no original research.
Google search has a problem. AI botshit is dominating Google's search results, and it's not just in product reviews. Searches for infrastructure code samples are dominated by botshit code generated by Pulumi AI, whose chatbot hallucinates nonexistence AWS features:
https://www.theregister.com/2024/05/01/pulumi_ai_pollution_of_search/
This is hugely consequential: when these "hallucinations" slip through into production code, they create huge vulnerabilities for widespread malicious exploitation:
https://www.theregister.com/2024/03/28/ai_bots_hallucinate_software_packages/
We've put all our eggs in Google's basket, and Google's dropped the basket – but it doesn't matter because they can spend $20b/year bribing Apple to make sure no one ever tries a rival search engine on Ios or Safari:
https://finance.yahoo.com/news/google-payments-apple-reached-20-220947331.html
Google's response – laying off core developers, outsourcing to low-waged territories with weak labor protections and spending billions on stock buybacks – presents a picture of a company that is too big to care:
https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi
Google promised us a quid-pro-quo: let them be the single, authoritative portal ("organize the world’s information and make it universally accessible and useful"), and they will earn that spot by being the best search there is:
https://www.ft.com/content/b9eb3180-2a6e-41eb-91fe-2ab5942d4150
But – like the spammers at the top of its search result pages – Google didn't earn its spot at the center of our digital lives.
It cheated.
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If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse
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Image: freezelight (modified) https://commons.wikimedia.org/wiki/File:Spam_wall_-_Flickr_-_freezelight.jpg
CC BY-SA 2.0 https://creativecommons.org/licenses/by-sa/2.0/deed.en
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meme-loving-stuck · 1 year ago
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im not gonna go through whether or not its moral or mature or healthy to want attention for what you create, especially if youre sharing to hundreds or thousands of followers. i dont care if its moral or healthy to want attention.
what upsets me is the concept of FOLLOWERS now, not just that it replaced "friends" but also? it just does not mean what it used to mean? it used to be that you'd follow someone... to SEE THEIR POSTS. regardless of your relationship to that person, that was what the follow feature Did. it would Show You That Account's Posts in the main feed
and now thanks to The Algorithms— which are so anthropomorphized they might as well be folk tales at this point— it just... doesn't do that! it doesnt fucking do that!!!! WHY does the feature still exist! WHY can you have an audience of hundreds or THOUSANDS of people following you who check their phones daily if not HOURLY, following you TO SEE YOUR POSTS.... and they DON'T SEE YOUR POSTS?????? WHY CAN I NOT SEE POSTS FROM WHO IM FOLLOWING WHY IS MY FEED 90% NOT POSTS FROM PEOPLE I FOLLOW!!!! WHy DID THEY DO THIS TO EVERYTHING. AM I INSANE HELLO!! CAN ANYONE HEAR ME
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mjrdm · 7 months ago
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#I dont wish for this post to show in any general tags in any way shape or form. consider it a vent#d*scord has been banned as a lot of other different things and I can't fix it especially with my Computer Curse (tm)#which is frustrating to say the least. it's not like I've been there often but I Did contacted a lot of ppl through it#there is always people who has it worse and I feel like even thinking about it makes me a horrible person but#as much as I hate posting about stuff like that I genuinely believe that my country slowly tries to become second n*rth k*rea.#and it heavily affects me even if I live in the countryside.#first you ban gay people from existense so I can't even hold hands with same-sex friends in public and if my social media is leaked I can b#send to. like. an actual pr*son. which is very real and not a joke at all.#then you ban every online payment services so I'm forced to work double time to be able to feed myself since commissions are barely availab#anymore. and THEN you ban ways for people to connect. don't get me started on how much is fucks up my calling scheldue w friends & I miss#servers I used to visit to get my mind off of all of this bullshit#this is just upsetting. not gonna lie#with a cherry on top that the winter is close I'm freezing dead in my living space & the roof is leaking & my phone is dying &#I thought the vicious thunder the other day was another midnight b*mbing LOL. at this point I have no idea how I'm still sane#not gonna say Ive got it bad because I'm slowly reaching my goals and it's gonna get better eventually. it's just one of those days#where all of the things come at once overwhelmingly and I'm paralyzed to start anything on my to-do list#I think I need to go outside and stop overthinking it as I usually do.#I'm absolutely gonna miss LN3 release and will slowly fall out of fandom (but not stop being interested in it. at this point it's impossibl#sigh#tumblr is the only way for me to contact outside world and even tho the real world is not so bad I'm still missing a lot and falling out of#my interest in fandom & art in general. if they're gonna ban tumblr I think I'll fall out completely and vanish#bcause runet algorithms are not fandom- and/or art-friendly & I'm not really popular in my space to gather any meaningful interactions#I'm gonna boil in my already-formed company and that's as much as I can get. pretty much a foreseeable death of me as an artist.#how it's gonna affect me is unpredictable and I'm not gonna grief for inevitable future#but I'm sure I'm gonna be very sad. as if there's not enough weight already on my shoulders.#let's pray they won't do that. but I'm ready for the worst already since they're trying to make people's lifes as much miserable as they ca#overthinking wins for today fellas. it seems.#memento mori by will wood starts playing#vent#its bad to say but the w*r doesnt affect me much since Ive been living in a horrible conditions this whole time. it truly can't be any wors
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sniffanimal · 10 months ago
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im not ex-mormon but i support their beliefs
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sword-and-lance · 2 years ago
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((...tumblr
I am not averse to just entirely ditching social media, tumblr
I will absolutely leave and never come back, tumblr
I have everything I need saved offsite, tumblr
you are disposable if you piss your userbase off badly enough, tumblr))
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mimiteyy · 1 month ago
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yea there’s cool art and funny memes on instagram but holy FUCK am I having more trouble focusing than ever. it’s a huge time suck
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13skeletons · 3 months ago
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this week's discover weekly has two (2) solas/dread wolf inspired songs and it is taking me OUT
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kitsunabi · 5 months ago
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Flipping through my steam recs list and just hearing my mental record scratch reading the tags on this cutesy game that released yesterday
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mostlysignssomeportents · 1 year ago
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Algorithmic feeds are a twiddler’s playground
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Next TUESDAY (May 14), I'm on a livecast about AI AND ENSHITTIFICATION with TIM O'REILLY; on WEDNESDAY (May 15), I'm in NORTH HOLLYWOOD with HARRY SHEARER for a screening of STEPHANIE KELTON'S FINDING THE MONEY; FRIDAY (May 17), I'm at the INTERNET ARCHIVE in SAN FRANCISCO to keynote the 10th anniversary of the AUTHORS ALLIANCE.
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Like Oscar Wilde, "I can resist anything except temptation," and my slow and halting journey to adulthood is really just me grappling with this fact, getting temptation out of my way before I can yield to it.
Behavioral economists have a name for the steps we take to guard against temptation: a "Ulysses pact." That's when you take some possibility off the table during a moment of strength in recognition of some coming moment of weakness:
https://archive.org/details/decentralizedwebsummit2016-corydoctorow
Famously, Ulysses did this before he sailed into the Sea of Sirens. Rather than stopping his ears with wax to prevent his hearing the sirens' song, which would lure him to his drowning, Ulysses has his sailors tie him to the mast, leaving his ears unplugged. Ulysses became the first person to hear the sirens' song and live to tell the tale.
Ulysses was strong enough to know that he would someday be weak. He expressed his strength by guarding against his weakness. Our modern lives are filled with less epic versions of the Ulysses pact: the day you go on a diet, it's a good idea to throw away all your Oreos. That way, when your blood sugar sings its siren song at 2AM, it will be drowned out by the rest of your body's unwillingness to get dressed, find your keys and drive half an hour to the all-night grocery store.
Note that this Ulysses pact isn't perfect. You might drive to the grocery store. It's rare that a Ulysses pact is unbreakable – we bind ourselves to the mast, but we don't chain ourselves to it and slap on a pair of handcuffs for good measure.
People who run institutions can – and should – create Ulysses pacts, too. A company that holds the kind of sensitive data that might be subjected to "sneak-and-peek" warrants by cops or spies can set up a "warrant canary":
https://en.wikipedia.org/wiki/Warrant_canary
This isn't perfect. A company that stops publishing regular transparency reports might have been compromised by the NSA, but it's also possible that they've had a change in management and the new boss just doesn't give a shit about his users' privacy:
https://www.fastcompany.com/90853794/twitters-transparency-reporting-has-tanked-under-elon-musk
Likewise, a company making software it wants users to trust can release that code under an irrevocable free/open software license, thus guaranteeing that each release under that license will be free and open forever. This is good, but not perfect: the new boss can take that free/open code down a proprietary fork and try to orphan the free version:
https://news.ycombinator.com/item?id=39772562
A company can structure itself as a public benefit corporation and make a binding promise to elevate its stakeholders' interests over its shareholders' – but the CEO can still take a secret $100m bribe from cryptocurrency creeps and try to lure those stakeholders into a shitcoin Ponzi scheme:
https://fortune.com/crypto/2024/03/11/kickstarter-blockchain-a16z-crypto-secret-investment-chris-dixon/
A key resource can be entrusted to a nonprofit with a board of directors who are charged with stewarding it for the benefit of a broad community, but when a private equity fund dangles billions before that board, they can talk themselves into a belief that selling out is the right thing to do:
https://www.eff.org/deeplinks/2020/12/how-we-saved-org-2020-review
Ulysses pacts aren't perfect, but they are very important. At the very least, creating a Ulysses pact starts with acknowledging that you are fallible. That you can be tempted, and rationalize your way into taking bad action, even when you know better. Becoming an adult is a process of learning that your strength comes from seeing your weaknesses and protecting yourself and the people who trust you from them.
Which brings me to enshittification. Enshittification is the process by which platforms betray their users and their customers by siphoning value away from each until the platform is a pile of shit:
https://en.wikipedia.org/wiki/Enshittification
Enshittification is a spectrum that can be applied to many companies' decay, but in its purest form, enshittification requires:
a) A platform: a two-sided market with business customers and end users who can be played off against each other; b) A digital back-end: a market that can be easily, rapidly and undetectably manipulated by its owners, who can alter search-rankings, prices and costs on a per-user, per-query basis; and c) A lack of constraint: the platform's owners must not fear a consequence for this cheating, be it from competitors, regulators, workforce resignations or rival technologists who use mods, alternative clients, blockers or other "adversarial interoperability" tools to disenshittify your product and sever your relationship with your users.
he founders of tech platforms don't generally set out to enshittify them. Rather, they are constantly seeking some equilibrium between delivering value to their shareholders and turning value over to end users, business customers, and their own workers. Founders are consummate rationalizers; like parenting, founding a company requires continuous, low-grade self-deception about the amount of work involved and the chances of success. A founder, confronted with the likelihood of failure, is absolutely capable of talking themselves into believing that nearly any compromise is superior to shuttering the business: "I'm one of the good guys, so the most important thing is for me to live to fight another day. Thus I can do any number of immoral things to my users, business customers or workers, because I can make it up to them when we survive this crisis. It's for their own good, even if they don't know it. Indeed, I'm doubly moral here, because I'm volunteering to look like the bad guy, just so I can save this business, which will make the world over for the better":
https://locusmag.com/2024/05/cory-doctorow-no-one-is-the-enshittifier-of-their-own-story/
(En)shit(tification) flows downhill, so tech workers grapple with their own version of this dilemma. Faced with constant pressure to increase the value flowing from their division to the company, they have to balance different, conflicting tactics, like "increasing the number of users or business customers, possibly by shifting value from the company to these stakeholders in the hopes of making it up in volume"; or "locking in my existing stakeholders and squeezing them harder, safe in the knowledge that they can't easily leave the service provided the abuse is subtle enough." The bigger a company gets, the harder it is for it to grow, so the biggest companies realize their gains by locking in and squeezing their users, not by improving their service::
https://pluralistic.net/2023/07/28/microincentives-and-enshittification/
That's where "twiddling" comes in. Digital platforms are extremely flexible, which comes with the territory: computers are the most flexible tools we have. This means that companies can automate high-speed, deceptive changes to the "business logic" of their platforms – what end users pay, how much of that goes to business customers, and how offers are presented to both:
https://pluralistic.net/2023/02/19/twiddler/
This kind of fraud isn't particularly sophisticated, but it doesn't have to be – it just has to be fast. In any shell-game, the quickness of the hand deceives the eye:
https://pluralistic.net/2024/03/26/glitchbread/#electronic-shelf-tags
Under normal circumstances, this twiddling would be constrained by counterforces in society. Changing the business rules like this is fraud, so you'd hope that a regulator would step in and extinguish the conduct, fining the company that engaged in it so hard that they saw a net loss from the conduct. But when a sector gets very concentrated, its mega-firms capture their regulators, becoming "too big to jail":
https://pluralistic.net/2022/06/05/regulatory-capture/
Thus the tendency among the giant tech companies to practice the one lesson of the Darth Vader MBA: dismissing your stakeholders' outrage by saying, "I am altering the deal. Pray I don't alter it any further":
https://pluralistic.net/2023/10/26/hit-with-a-brick/#graceful-failure
Where regulators fail, technology can step in. The flexibility of digital platforms cuts both ways: when the company enshittifies its products, you can disenshittify it with your own countertwiddling: third-party ink-cartridges, alternative app stores and clients, scrapers, browser automation and other forms of high-tech guerrilla warfare:
https://www.eff.org/deeplinks/2019/10/adversarial-interoperability
But tech giants' regulatory capture have allowed them to expand "IP rights" to prevent this self-help. By carefully layering overlapping IP rights around their products, they can criminalize the technology that lets you wrestle back the value they've claimed for themselves, creating a new offense of "felony contempt of business model":
https://locusmag.com/2020/09/cory-doctorow-ip/
A world where users must defer to platforms' moment-to-moment decisions about how the service operates, without the protection of rival technology or regulatory oversight is a world where companies face a powerful temptation to enshittify.
That's why we've seen so much enshittification in platforms that algorithmically rank their feeds, from Google and Amazon search to Facebook and Twitter feeds. A search engine is always going to be making a judgment call about what the best result for your search should be. If a search engine is generally good at predicting which results will please you best, you'll return to it, automatically clicking the first result ("I'm feeling lucky").
This means that if a search engine slips in the odd paid result at the top of the results, they can exploit your trusting habits to shift value from you to their investors. The congifurability of a digital service means that they can sprinkle these frauds into their services on a random schedule, making them hard to detect and easy to dismiss as lapses. Gradually, this acquires its own momentum, and the platform becomes addicted to lowering its own quality to raise its profits, and you get modern Google, which cynically lowered search quality to increase search volume:
https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan
And you get Amazon, which makes $38 billion every year, accepting bribes to replace its best search results with paid results for products that cost more and are of lower quality:
https://pluralistic.net/2023/11/06/attention-rents/#consumer-welfare-queens
Social media's enshittification followed a different path. In the beginning, social media presented a deterministic feed: after you told the platform who you wanted to follow, the platform simply gathered up the posts those users made and presented them to you, in reverse-chronological order.
This presented few opportunities for enshittification, but it wasn't perfect. For users who were well-established on a platform, a reverse-chrono feed was an ungovernable torrent, where high-frequency trivialities drowned out the important posts from people whose missives were buried ten screens down in the updates since your last login.
For new users who didn't yet follow many people, this presented the opposite problem: an empty feed, and the sense that you were all alone while everyone else was having a rollicking conversation down the hall, in a room you could never find.
The answer was the algorithmic feed: a feed of recommendations drawn from both the accounts you followed and strangers alike. Theoretically, this could solve both problems, by surfacing the most important materials from your friends while keeping you abreast of the most important and interesting activity beyond your filter bubble. For many of us, this promise was realized, and algorithmic feeds became a source of novelty and relevance.
But these feeds are a profoundly tempting enshittification target. The critique of these algorithms has largely focused on "addictiveness" and the idea that platforms would twiddle the knobs to increase the relevance of material in your feed to "hack your engagement":
https://www.theguardian.com/technology/2018/mar/04/has-dopamine-got-us-hooked-on-tech-facebook-apps-addiction
Less noticed – and more important – was how platforms did the opposite: twiddling the knobs to remove things from your feed that you'd asked to see or that the algorithm predicted you'd enjoy, to make room for "boosted" content and advertisements:
https://www.reddit.com/r/Instagram/comments/z9j7uy/what_happened_to_instagram_only_ads_and_accounts/
Users were helpless before this kind of twiddling. On the one hand, they were locked into the platform – not because their dopamine had been hacked by evil tech-bro wizards – but because they loved the friends they had there more than they hated the way the service was run:
https://locusmag.com/2023/01/commentary-cory-doctorow-social-quitting/
On the other hand, the platforms had such an iron grip on their technology, and had deployed IP so cleverly, that any countertwiddling technology was instantaneously incinerated by legal death-rays:
https://techcrunch.com/2022/10/10/google-removes-the-og-app-from-the-play-store-as-founders-think-about-next-steps/
Newer social media platforms, notably Tiktok, dispensed entirely with deterministic feeds, defaulting every user into a feed that consisted entirely of algorithmic picks; the people you follow on these platforms are treated as mere suggestions by their algorithms. This is a perfect breeding-ground for enshittification: different parts of the business can twiddle the knobs to override the algorithm for their own parochial purposes, shifting the quality:shit ratio by unnoticeable increments, temporarily toggling the quality knob when your engagement drops off:
https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/
All social platforms want to be Tiktok: nominally, that's because Tiktok's algorithmic feed is so good at hooking new users and keeping established users hooked. But tech bosses also understand that a purely algorithmic feed is the kind of black box that can be plausibly and subtly enshittified without sparking user revolts:
https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys
Back in 2004, when Mark Zuckerberg was coming to grips with Facebook's success, he boasted to a friend that he was sitting on a trove of emails, pictures and Social Security numbers for his fellow Harvard students, offering this up for his friend's idle snooping. The friend, surprised, asked "What? How'd you manage that one?"
Infamously, Zuck replied, "People just submitted it. I don't know why. They 'trust me.' Dumb fucks."
https://www.esquire.com/uk/latest-news/a19490586/mark-zuckerberg-called-people-who-handed-over-their-data-dumb-f/
This was a remarkable (and uncharacteristic) self-aware moment from the then-nineteen-year-old Zuck. Of course Zuck couldn't be trusted with that data. Whatever Jiminy Cricket voice told him to safeguard that trust was drowned out by his need to boast to pals, or participate in the creepy nonconsensual rating of the fuckability of their female classmates. Over and over again, Zuckerberg would promise to use his power wisely, then break that promise as soon as he could do so without consequence:
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3247362
Zuckerberg is a cautionary tale. Aware from the earliest moments that he was amassing power that he couldn't be trusted with, he nevertheless operated with only the weakest of Ulysses pacts, like a nonbinding promise never to spy on his users:
https://web.archive.org/web/20050107221705/http://www.thefacebook.com/policy.php
But the platforms have learned the wrong lesson from Zuckerberg. Rather than treating Facebook's enshittification as a cautionary tale, they've turned it into a roadmap. The Darth Vader MBA rules high-tech boardrooms.
Algorithmic feeds and other forms of "paternalistic" content presentation are necessary and even desirable in an information-rich environment. In many instances, decisions about what you see must be largely controlled by a third party whom you trust. The audience in a comedy club doesn't get to insist on knowing the punchline before the joke is told, just as RPG players don't get to order the Dungeon Master to present their preferred challenges during a campaign.
But this power is balanced against the ease of the players replacing the Dungeon Master or the audience walking out on the comic. When you've got more than a hundred dollars sunk into a video game and an online-only friend-group you raid with, the games company can do a lot of enshittification without losing your business, and they know it:
https://www.theverge.com/2024/5/10/24153809/ea-in-game-ads-redux
Even if they sometimes overreach and have to retreat:
https://www.eurogamer.net/sony-overturns-helldivers-2-psn-requirement-following-backlash
A tech company that seeks your trust for an algorithmic feed needs Ulysses pacts, or it will inevitably yield to the temptation to enshittify. From strongest to weakest, these are:
Not showing you an algorithmic feed at all;
https://joinmastodon.org/
"Composable moderation" that lets multiple parties provide feeds:
https://bsky.social/about/blog/4-13-2023-moderation
Offering an algorithmic "For You" feed alongside of a reverse-chrono "Friends" feed, defaulting to friends;
https://pluralistic.net/2022/12/10/e2e/#the-censors-pen
As above, but defaulting to "For You"
Maturity lies in being strong enough to know your weaknesses. Never trust someone who tells you that they will never yield to temptation! Instead, seek out people – and service providers – with the maturity and honesty to know how tempting temptation is, and who act before temptation strikes to make it easier to resist.
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If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/05/11/for-you/#the-algorithm-tm
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Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg
CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en
--
djhughman https://commons.wikimedia.org/wiki/File:Modular_synthesizer_-_%22Control_Voltage%22_electronic_music_shop_in_Portland_OR_-_School_Photos_PCC_%282015-05-23_12.43.01_by_djhughman%29.jpg
CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.en
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blrblob · 8 months ago
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you know things aint right when your drafts get higher than the queue
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beelzerog · 1 year ago
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Song Tag Game
fun tag game: shuffle your ‘on repeat’ playlist and list the first 10 songs that play, then tag 10 people.
Dear Michaelangelo - Prince
Dangerous Bastard - Rockstar's Lovefist
Irresistable Bitch - Prince
Dive Into Your Body - TM Network
Atomic Dog - George Clinton
Dirty Diana - Michael Jackson
Something in Your Mouth - Nickelback
Your Love - The Outfield
Party Down - Momoko Kitadai (City Hunter Dramatic Master)
High School Never Ends - Bowling for Soup
Tagged by @therealgchu , but I don't have enough people I'm comfortable tagging, so jump in if you want to play.
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a-pretty-small-toaster · 1 year ago
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I have discovered that lumberjacks are kinda hot.
They swing axes (hot)
...honestly that's the best part.
What, you wanted more? More than axes? What more could you even possibly want?
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thecherrygod · 1 year ago
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I hate twitter so much how do I make it stop showing me notifs of stuff I don't wanna see. I don't even use it but I opened one post from a notif once bc it seemed silly and now I'm constantly getting stuff that I. Really don't want to see.
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feminist-space · 1 year ago
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"A funny thing happened on the way to the enshittocene: Google – which astonished the world when it reinvented search, blowing Altavista and Yahoo out of the water with a search tool that seemed magic – suddenly turned into a pile of shit.
Google's search results are terrible. The top of the page is dominated by spam, scams, and ads. A surprising number of those ads are scams. Sometimes, these are high-stakes scams played out by well-resourced adversaries who stand to make a fortune by tricking Google[...]
Google operates one of the world's most consequential security system – The Algorithm (TM) – in total secrecy. We're not allowed to know how Google's ranking system works, what its criteria are, or even when it changes: "If we told you that, the spammers would win."
Well, they kept it a secret, and the spammers won anyway.
...
Some of the biggest, most powerful, most trusted publications in the world have a side-hustle in quietly producing SEO-friendly "10 Best ___________ of 2024" lists: Rolling Stone, Forbes, US News and Report, CNN, New York Magazine, CNN, CNET, Tom's Guide, and more.
Google literally has one job: to detect this kind of thing and crush it. The deal we made with Google was, "You monopolize search and use your monopoly rents to ensure that we never, ever try another search engine. In return, you will somehow distinguish between low-effort, useless nonsense and good information. You promised us that if you got to be the unelected, permanent overlord of all information access, you would 'organize the world's information and make it universally accessible and useful.'"
They broke the deal." -Cory Doctorow
Read the whole article: https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task
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phantomcat94 · 2 years ago
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I SAW UR TAGS IM SORRY JSJDJS </3
It’s fine bb you’re pretty rad 👉🏻👉🏻 (this is the closest I could get to finger guns)
I’m now your weird older sibling that only ever shows up at family events to give you wildly outlandish tales of my life then disappear for another year
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inyourowntime · 2 years ago
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open twitter; first tweet is someone calling Rosario Dawson's Ashoka 'Man' because... reasons??
open reddit; first post is a recommended 'facechewing' post of people being misogynistic about a young tiktok creator
open tumblr; first post is tf2 fanart
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