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seodigital7 · 2 months ago

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Hybrid Cloud Application: The Smart Future of Business IT

Introduction

In today’s digital-first environment, businesses are constantly seeking scalable, flexible, and cost-effective solutions to stay competitive. One solution that is gaining rapid traction is the hybrid cloud application model. Combining the best of public and private cloud environments, hybrid cloud applications enable businesses to maximize performance while maintaining control and security.

This 2000-word comprehensive article on hybrid cloud applications explains what they are, why they matter, how they work, their benefits, and how businesses can use them effectively. We also include real-user reviews, expert insights, and FAQs to help guide your cloud journey.

What is a Hybrid Cloud Application?

A hybrid cloud application is a software solution that operates across both public and private cloud environments. It enables data, services, and workflows to move seamlessly between the two, offering flexibility and optimization in terms of cost, performance, and security.

For example, a business might host sensitive customer data in a private cloud while running less critical workloads on a public cloud like AWS, Azure, or Google Cloud Platform.

Key Components of Hybrid Cloud Applications

Public Cloud Services – Scalable and cost-effective compute and storage offered by providers like AWS, Azure, and GCP.

Private Cloud Infrastructure – More secure environments, either on-premises or managed by a third-party.

Middleware/Integration Tools – Platforms that ensure communication and data sharing between cloud environments.

Application Orchestration – Manages application deployment and performance across both clouds.

Why Choose a Hybrid Cloud Application Model?

1. Flexibility

Run workloads where they make the most sense, optimizing both performance and cost.

2. Security and Compliance

Sensitive data can remain in a private cloud to meet regulatory requirements.

3. Scalability

Burst into public cloud resources when private cloud capacity is reached.

4. Business Continuity

Maintain uptime and minimize downtime with distributed architecture.

5. Cost Efficiency

Avoid overprovisioning private infrastructure while still meeting demand spikes.

Real-World Use Cases of Hybrid Cloud Applications

1. Healthcare

Protect sensitive patient data in a private cloud while using public cloud resources for analytics and AI.

2. Finance

Securely handle customer transactions and compliance data, while leveraging the cloud for large-scale computations.

3. Retail and E-Commerce

Manage customer interactions and seasonal traffic spikes efficiently.

4. Manufacturing

Enable remote monitoring and IoT integrations across factory units using hybrid cloud applications.

5. Education

Store student records securely while using cloud platforms for learning management systems.

Benefits of Hybrid Cloud Applications

Enhanced Agility

Better Resource Utilization

Reduced Latency

Compliance Made Easier

Risk Mitigation

Simplified Workload Management

Tools and Platforms Supporting Hybrid Cloud

Microsoft Azure Arc – Extends Azure services and management to any infrastructure.

AWS Outposts – Run AWS infrastructure and services on-premises.

Google Anthos – Manage applications across multiple clouds.

VMware Cloud Foundation – Hybrid solution for virtual machines and containers.

Red Hat OpenShift – Kubernetes-based platform for hybrid deployment.

Best Practices for Developing Hybrid Cloud Applications

Design for Portability Use containers and microservices to enable seamless movement between clouds.

Ensure Security Implement zero-trust architectures, encryption, and access control.

Automate and Monitor Use DevOps and continuous monitoring tools to maintain performance and compliance.

Choose the Right Partner Work with experienced providers who understand hybrid cloud deployment strategies.

Regular Testing and Backup Test failover scenarios and ensure robust backup solutions are in place.

Reviews from Industry Professionals

Amrita Singh, Cloud Engineer at FinCloud Solutions:

"Implementing hybrid cloud applications helped us reduce latency by 40% and improve client satisfaction."

John Meadows, CTO at EdTechNext:

"Our LMS platform runs on a hybrid model. We’ve achieved excellent uptime and student experience during peak loads."

Rahul Varma, Data Security Specialist:

"For compliance-heavy environments like finance and healthcare, hybrid cloud is a no-brainer."

Challenges and How to Overcome Them

1. Complex Architecture

Solution: Simplify with orchestration tools and automation.

2. Integration Difficulties

Solution: Use APIs and middleware platforms for seamless data exchange.

3. Cost Overruns

Solution: Use cloud cost optimization tools like Azure Advisor, AWS Cost Explorer.

4. Security Risks

Solution: Implement multi-layered security protocols and conduct regular audits.

FAQ: Hybrid Cloud Application

Q1: What is the main advantage of a hybrid cloud application?

A: It combines the strengths of public and private clouds for flexibility, scalability, and security.

Q2: Is hybrid cloud suitable for small businesses?

A: Yes, especially those with fluctuating workloads or compliance needs.

Q3: How secure is a hybrid cloud application?

A: When properly configured, hybrid cloud applications can be as secure as traditional setups.

Q4: Can hybrid cloud reduce IT costs?

A: Yes. By only paying for public cloud usage as needed, and avoiding overprovisioning private servers.

Q5: How do you monitor a hybrid cloud application?

A: With cloud management platforms and monitoring tools like Datadog, Splunk, or Prometheus.

Q6: What are the best platforms for hybrid deployment?

A: Azure Arc, Google Anthos, AWS Outposts, and Red Hat OpenShift are top choices.

Conclusion: Hybrid Cloud is the New Normal

The hybrid cloud application model is more than a trend—it’s a strategic evolution that empowers organizations to balance innovation with control. It offers the agility of the cloud without sacrificing the oversight and security of on-premises systems.

If your organization is looking to modernize its IT infrastructure while staying compliant, resilient, and efficient, then hybrid cloud application development is the way forward.

At diglip7.com, we help businesses build scalable, secure, and agile hybrid cloud solutions tailored to their unique needs. Ready to unlock the future? Contact us today to get started.

#blog posting #digital marketing #online marketing

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san-storage-blog · 2 months ago

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10 Tips to Maximize SAN Storage Performance

Storage Area Networks (SANs) remain the backbone of enterprise data infrastructure. As workloads grow increasingly complex, extracting optimal performance from your SAN architecture will be essential in 2025. This guide shares expert-driven strategies for IT professionals, helping you unlock higher throughput, lower latency, and superior reliability in your next-gen storage environment.

Why Focus on SAN Storage Performance?

Enterprise SAN storage delivers high availability, seamless scalability, and robust performance for mission-critical applications. Maximizing these core benefits ensures organizations can support databases, virtualization, disaster recovery, and analytics workloads without compromise. By implementing the right practices and leveraging the latest advancements, you’ll secure measurable improvements in speed, efficiency, and resilience.

Core Benefits of Optimized SAN Storage

A high-performing SAN infrastructure goes beyond raw storage capacity. Consider these critical advantages:

High Performance

Reduced Latency: SANs support rapid data access via high-speed fabric protocols like Fibre Channel and NVMe over Fabrics, minimizing wait times for demanding applications.

Consistent Throughput: Optimized SANs handle simultaneous workloads, ensuring stable performance even under peak demand.

Scalability

Linear Growth: Add new disks, controllers, or switches with minimal disruption, scaling alongside business requirements.

Flexible Tiering: Automated storage tiering lets you align workloads with the right media type, from SSDs for speed to HDDs for cost efficiency.

Reliability

Redundancy Built-In: Multipathing, failover, and RAID configurations maintain uptime during hardware failures or maintenance.

Data Protection: Integration with enterprise backup, snapshots, and replication secures critical assets.

Optimizing these benefits directly translates into business continuity, compliance, and competitive advantage.

Key Use Cases for SAN Storage

Understanding where SAN shines helps guide optimization efforts. Leading applications include:

Database Management

Databases require sustained, predictable I/O. SANs serve as the foundation for:

High-transaction OLTP workloads

Data warehousing

Real-time analytics

Fast response times prevent bottlenecks and downtime during queries or batch processing.

Virtualization Environments

Storage is the lifeblood of virtualization:

Hypervisors (VMware, Hyper-V) rely on shared SAN storage for VM mobility and fault tolerance.

Dynamic workload balancing, vMotion, and DRS need latency-free storage access for seamless migrations.

Disaster Recovery & Business Continuity

SANs facilitate RPO- and RTO-compliant strategies:

Synchronous/asynchronous replication delivers rapid failover.

Snapshots and clones enable testing without impacting production.

Big Data Analytics

Analytical workloads demand elastic, reliable storage capable of handling petabytes at high throughput. SANs with intelligent caching and parallelism are essential for:

Real-time business intelligence

Machine learning data preparation

Large-scale log and sensor data ingestion

10 Tips to Maximize SAN Storage Performance

The following expert strategies for 2025 help you achieve peak efficiency, longevity, and security from your SAN investments.

1. Align SAN Design with Workload Profiles

Not all workloads require the same storage characteristics. Analyze application requirements to distinguish between throughput, IOPS, and latency needs. Use tools like Iometer or vendor-specific analytics to benchmark.

Transactional Databases: Opt for low-latency, high-IOPS SSD tiers.

Archive Storage: Use high-capacity HDDs or tape for infrequent access.

2. Invest in High-Speed Interconnects

Upgrade to 32Gb/64Gb Fibre Channel, NVMe over Fabrics (NVMe-oF), or high-bandwidth Ethernet (25/40/100GbE) as supported by your SAN and hosts. Reduced bottlenecks at the transport layer are essential for granular performance optimization.

3. Enable and Fine-Tune Multipathing

Multipathing ensures uninterrupted access even if a cable, switch, or HBA fails. It also enables load balancing:

Use native OS multipathing drivers or solutions like VMware NMP or Microsoft MPIO.

Regularly test and validate failover paths.

4. Implement Advanced Storage Tiering

Automated tiering software reallocates data between SSD, SAS, and NL-SAS/HDD based on usage patterns. This maximizes both cost efficiency and speed:

Pin mission-critical VM images or DB files to flash storage.

Move archival or static data to lower tiers automatically.

5. Optimize Fabric Zoning and LUN Masking

Effective zoning reduces unnecessary traffic and enhances security:

Use single-initiator, single-target zones for best isolation.

Apply LUN masking to control device access by host or application.

6. Monitor and Manage Storage Utilization

Leverage SAN management tools for proactive health and capacity tracking:

Monitor IOPS, bandwidth, and latency via vendor dashboards or third-party platforms.

Set threshold alerts for utilization hot spots.

Run periodic health checks and firmware updates.

7. Keep Firmware and Drivers Up-to-Date

Hardware and software teams release updates to address bugs, vulnerabilities, and improve performance:

Periodically audit firmware, HBA drivers, and storage OS versions.

Test new releases in a staging environment before full deployment.

8. Separate Production from Non-Production Traffic

Isolating backup, replication, and management traffic ensures production I/O isn’t impacted during heavy data movement windows:

Use VLANs, separate logical fabrics, or physical ports where possible.

Schedule non-production processes during off-peak hours.

9. Leverage Data Reduction Technologies

Deduplication, compression, and thin provisioning decrease the physical storage demand for the same logical footprint, improving efficiency:

Configure inline deduplication and compression on capable arrays.

Regularly reclaim orphaned space.

10. Regularly Test Disaster Recovery Procedures

No SAN is truly optimized without confirmed recoverability. Conduct periodic “fire drills”:

Simulate failovers to secondary sites or replicated arrays.

Verify RTO and RPO targets.

Update documentation and train staff after each test.

Practical Implementation Strategies

Getting the most from SAN storage isn’t just about hardware choices. Expert planning, setup, and ongoing maintenance are critical.

Planning

Needs Assessment: Document application SLAs and projected growth for five years.

Vendor Comparison: Evaluate not just IOPS and throughput, but total ecosystem costs (support, upgrades, expansion).

Compatibility Checks: Confirm OS, hypervisor, and application support for advanced SAN features.

Setup

Standardized Cabling: Color-code and label all cables for troubleshooting.

Redundant Power and Cooling: Ensure environmental resilience in your data center.

Config Templates: Use vendor best-practice templates for initial device settings (RAID, caching, LUN parameters).

Maintenance

Regular Audits: Schedule quarterly performance reviews and security scans.

Firmware Compliance: Track EOL/EOS for hardware/software lifecycles.

Staff Training: Maintain certifications (e.g., Brocade, Cisco, vendor-specific) and stay updated on storage trends.

SAN Storage in the Roadmap of Enterprise IT

Modern enterprises face relentless IT demands. A well-optimized SAN solution is not just a technical asset but a strategic enabler for digital transformation. Whether you’re supporting mission-critical databases, scaling virtualized environments, or safeguarding petabytes of analytic data, adherence to best practices ensures your storage foundation remains rock-solid and ready for future innovations.

Prioritize ongoing optimization, rigorous planning, and continual education for your team. Robust SAN performance isn’t a one-time achievement but an ongoing commitment to excellence.

#storage

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davesinfo-techspot · 6 years ago

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Setting up Always On SQL Clustering Group, with Microsoft Server 2016 and VMWare

Setting up clusters in Windows Server 2016 has become so easy. However; When integrating it with other environments, like VMWare, and AO SQL Clustering. It can get quite Tricky. First we want to setup our environment in VSphere. Next we will setup Windows Server 2016 with Failover Clustering. Then we’ll make sure to make some adjustments to DNS. Finally, We will setup AlwaysOn SQL Clustering.

Please make sure you have .NET Framework 3.5.1 or greater on the servers. Then We will need to create 2 VMs with 3 drives each. Then we will need to make sure that the drives are online, and available from other locations. However one main aspect that I had overlooked was that the Virtual Disks have to be created Eager Zero Thick not Lazy Zero Thick. I made the heinous mistake of using Lazy Zero Thick, and then could not understand why I was having so many problems.

Note: When creating virtual disks with Eager Zero Thick, it does take longer than using the faster Lazy Zero Thick option. Eager Zero Thick Disks allocates the space for the virtual disk, then zeros it all out unlike the Lazy Zero Thick which only allocates the space.

You also generally wouldn’t use Eager Zero Thick except for Microsoft clustering and Oracle programs. Once the disks are created we are reading to install Windows Server 2016.

Install either Datacenter edition or Standard edition. For this example we’ll use the standard edition. Install all the Microsoft Windows feature updates and verify that you have already allocated all the resources needed. Check that the additional Virtual Disks are available, and make sure you install the Failover Cluster feature. You may want to reboot after the feature is installed, if you have not done so. Once you installed the feature go to the Failover Cluster Manager and prepare to create the cluster. If this is a two node cluster be sure to add a Witness Server or Desktop. Once this is created and validated, go to your computer manager and verify that the virtual disks are online and initialized. Next, you will want to configure the cluster quorum settings. I created a separate server for this quorum and configured a File share witness.

Now, make sure you can access these from another computer on the secured network. You will have to setup a Host A record round robin DNS situation, where you give a specified name the 2 failover cluster nodes IP adresses in the Host address. Example: if the nodes had up address of 192.168.1.43 and 192.168.1.44. Then the two Host records you would need to create are AOSqlServer -> 192.168.1.43 and AOSqlServer -> 192.169.1.44

Finally, We will enable AlwaysOn Availability Groups on SQL Server 2016.

After Installing SQL Server 2012 or 2014 Enterprise edition on all the replicas. Please install it on as a stand-alone instance, and then we will configure SQL Server. Once you expand SQL Server Network Configuration node, and click on Protocols for MSSQLServer, you will see the TCP/IP dialog box on the right panel. Right click on the TCP/IP entry and select Enable.

In SQL Server Configuration Manager, right click on SQL Server Services to open the Properties dialog box. Navigate to the AlwaysOn High Availability tab to select the “Enable AlwaysOn Availability Groups.

Now we must configure the login accounts and the replicas that will need read write privileges.

First verify that your SQL Service Account is there and is a domain account, not a local machine account. Now login through SQL Management Studio (SSMS). Add you SQL Service account to the Administrators group on each replica (via computer management). Then allow connect permissions to the SQL Service account through SSMS: Right click on the SQL Service login to open the Properties dialog box. On each replica navigate to the Securables page and make sure Connect SQL Grant box is checked and allow remote connections. You can do this by using SSMS in the instance properties or by using sp_configure.

EXEC sp_configure ‘remote access’, 1;

RECONFIGURE;

Now we will create the file share through the Server Manager that the SQL Service account, and the replicas can access. The File is for the initial backup/restore process that happens to the databases when you join the AlwaysOn group during setup.

Last thing is to install the AlwaysOn Availability group. Once you’s ensured that full backups have been created, and all databases are in Full recovery mode, you will have to remove these databases from the tlog backup maintenece during the installation of Always on (you can always add them back). It could cause errors with both tlogs backing up while AlwaysOn is being created.

On you primary, open SSMS and expand the AlwaysOn High Availablity folder. Right click on the Availability Groups and select New Availability Group Wizard.

Select only the databases you want to include in the AlwaysOn group.

Next to the databases you will see the status with a blue link. If you see "Meets Prerequisites” it will signify that these databases are included in your group. If it does not say "Meets Prerequisites”, then click on the link to see more details on what needs to be corrected.

Now, you will specify and Add the Replicas. You will need to specify if you want Automatic or Manual Failover, Synchronous or Asynchronous Data Replication, and the type of Connections you are allowing to the end users.

Be sure to view the troubleshooting page if you have any issues:

http://blogs.msdn.com/b/alwaysonpro/archive/2013/12/09/trouble-shoot-error.aspx

The backup preferences tab will assist in choosing the type of backup and to prioritize the replica backups.

In the Listener tab, you will create an availability group listener button, Enter the string DNS name, enter port 1433 and enter the IP address for your listener, which should be an unused IP address on the network.

Next, you will Select Initial Data Synchronization page, join the databases to the Always on group, then verify the Full option is selected for using File Shares. For large databases select Join or Skip to restore the databases to the secondary replica. We will use Full for now. Last thing to do here is remember the SQL Service accounts and set that all replicas have read/write permissions to the file Share or it will not work.

Run the Validation checks, and make sure it the results are successful.

That is it, once you get that done you should have High availability and AlwaysOn SQL Server. I hope you’ve enjoyed this instructional blog. Please come back and visit us to see other projects.

#Always On SQL Server #High Availability SQL #Failover Cluster #SQL Failover Cluster #VMWare Failover Cluster #VMWare with MS Failover Cluster #VMWare with MSFC #AlwaysOn SQL

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anushatt · 2 years ago

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The Reason Why Organizations Opt. For Azure Site Recovery.

During any uncertain situation (existing pandemic, system outages, malware attacks, etc.) the Microsoft Azure provides a stable environment for your business where it keeps your business uninterrupted.

Tell me, who doesn’t want such solution.

Microsoft’s Azure Site Recovery service has come as a great relief for several organizations. As, it offers easy deployment, cost-effectiveness and reliability. You can deploy replication, redundancies, and recover processes through Site Recovery, which allows you to keep your applications unaffected during scheduled and unscheduled outages caused by unfortunate events and process failures. It ensures very minimal downtime and financial losses.

This blog details about Azure Site Recovery and why it is majorly opted by most of the organizations.

What is Azure Site Recovery?

Let’s see a quick overview on ASR and what it offers?

Microsoft Azure’s Recovery is a Disaster Service as a Recovery offered by Microsoft Azure. This service is designed to function in cloud and hybrid cloud environments. It continuously performs the process of data duplication and ensures whether it is in synchronization.

The snapshot features will allow you to know the status of your data after such fault occurrences. Azure provides this service in a pay-as-you-go model, reducing the cost of additional infrastructure.

Site Recovery handles several functionalities, it duplicates your servers from on-premises and third-party service providers to Azure. It moves Windows and Linux VMs hosted in VMware Hyper-V and Azure Stack, and Windows VMs supported by AWS to Azure.

Find out the reasons why does Organizations opt. For Azure Site Recovery?

Easy maintenance and deployment:

Setting up Site Recovery is a simple process. You can simply duplicate the Azure VM to another Azure region straight away from the Azure portal. It comes with the complete integration which automatically updates Site Recovery with new Azure features at its every release. It performs the multiple operations sequentially running on multiple VMs, reducing the recovery issues.

Keeps track on Recovery plan by doing continuous tests without affecting the production workloads or end users. It makes sure that your applications are keep readily available during any failovers with automatic recovery from on-premises to Azure.

Cost-Effectivity:

Eliminate the cost of building the additional on-premises disaster recovery infrastructure to deploy. You can always opt. For the service or support needed for your applications and pay only for that service.

Minimal Downtime:

Make your compliance easy by following industry regulations such as ISO 27001 which allows you to perform site recovery between Azure environments. It provides coverage to many critical applications as you need, backed by Azure service recovery and service.

Make your recovery easy and fast with Site Recovery.

WinMethods understands your needs, handles your migration process accordingly in a smooth and efficient manner, and ensures your complete satisfaction.

#Azure #Recovery #managed services #cloud #managedserviceprovider #manageditservices

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johncloud · 7 years ago

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All You Need to Know About SAP HANA Community Cloud

What is a Community Cloud?

The term ‘community cloud’ specifies that the design of the cloud is exactly as per the norms and standards of a particular community. Community clouds are nothing but the hybrid forms which are particularly built for a niche and specific target group. All of these communities are working on similar standards and hence they have matching requirements. They need to work together to achieve their business goals.

Community clouds are tailor-made for organizations and businesses which work on common projects, researches, or applications and so they need a central cloud computing system. A central community cloud helps in creating, managing and implementing such projects, irrespective of the solutions which they rent from the service providers.

The cloud consumers are the members of the community who share the responsibility of cloud definition and evolution.

The community membership not always guarantees the access or control of all the IT resources. The outside parties can get access only if the community allows them.

What is ESDS’ SAP HANA Community Cloud?

From the above explanation, now you can somewhat understand what can be the meaning of SAP Community Cloud. The community which follows the compliances and regulations of the SAP systems, has the same requirements and totally works on SAP is the SAP community cloud.

ESDS Software Solutions Pvt. Ltd has been the first ever company to provide SAP HANA Community Cloud. ESDS has designed and set this community cloud especially for the SAP members who work on the commonly standards set by SAP. This SAP HANA community cloud is made such that any client can set up his/her HANA instances with desired redundancy and flexibility.

We abide by all the SAP compliances to provide a user everything he needs at one place. Users can choose from several options of deployment for Commercial Data Centers and on-premise cloud infrastructure. We also provide Tailored Data Center Integration (TDI) to our customers so that they can leverage their current infrastructure and hardware components for HANA environment. Our SAP community cloud provides different server types. Our cloud solutions let users experience speedy and elastic operation services, as we focus on SAP HANA instances on the cloud. We provide our users a Single-Sign-On (SSO) login for every service, with the help of eNlight 360. Because of this SSO feature, the user can access every service at one place and take benefits of all our solutions like gDNS, MTvScan 2.0, WAF, and so on.

We have a robust team of technicians which configures and handles SUSE/HANA failover systems with high RPO/RTO rates, in-detail reports, and continuous drills. The in-house support team comprises of certified specialists who have a large experience base of serving huge organizations, over 120 SAP HANA customers and more than 10,000 SAP users.

Generally, the users have to call several technical/customer support members for their issues and they get irritated. Hence, for user convenience, we provide a Single Point of Support with their respective account manager. This system ensures there is no time wasted and the customer gets solutions in time. All the managed services viz., Infrastructure, BASIS support, and DR, achieve a better turn-around time.

Due to all these services we provide, ESDS is the proud partner of choice on SAP’s APJ portal, for SAP S/4 HANA infrastructure hosting services.

What features does ESDS offer?

There are several features like cloud and SAP Managed Services that we offer. Consider the following-

1. Onboarding Services

One Time SAP Infrastructure setup as per final sizing

2. SPLA License

VMware

SLES/RHEL/Win

Veritas NetBackup/Commvault

3. SAP Managed Services

SAP Basis Support

HANA Administration Service

Sybase/MaxDB etc.

SAP HANA/SUSE Failover-Cluster Service (Configuration, Daily Monitoring & Management)

4. Infra Managed Services

24x7 Advanced Monitoring Service

OS, Storage, backup, Network & Security

5. DR Setup

One Time DR infra setup

DR Drills & Reporting

RTO/RPO monitoring

Replication Monitoring & Configuration

6. Compute/Storage

Certified SAP Cloud

SAP HANA on TDI (Physical/Cloud) & Certified Appliance Model

Performance Disk space (SAS) – 300 IOPS/TB

High-Performance Disk space (SSD) – 3000 IOPS/TB

Backup solution – Data/Snapshot

7. Network and Security

Physical/Virtual Firewalls

SIEM, DDoS Service

IPSec/SSL VPN, Internet/MPLS Link/Shared P2P Links

Which are the SAP HANA Managed Services that ESDS provides and for whom these services are?

There are three services- SAP Basis Services, SAP DR Services, and SAP Infrastructure Management Services. Let’s get to know about each one of them-

SAP Basis Services-

Our SAP experts are always there to assist you with everything related to BASIS administration. We provide all the technical support, be it the pre-installation planning, monitoring tools, sizing of the resources, and much more so that you have to pay less cost.

We cater the BASIS support immediately after the SAP implementation is over and therefore you don’t have to worry about it.

SAP DR Services-

Did you know that your instances can recover with 100% availability and high scalability and that too with a very low cost? Yes, now you can with ESDS.

We know the cost of hiccups in your website or the cost of a few seconds of black-out. In case there are some disasters, your IT resources and assets need protection because such disasters can cause big losses. Hence, there is a need for data copies in several places so that you don’t lose your valuable data.

With ESDS, you don’t have to worry! You can get comprehensive security and disaster recovery plans, policies, tools, and technologies with an exuberant support from us.

SAP Infrastructure Management Services-

We know the importance of managing and monitoring the IT infrastructure in a timely manner. It increases the availability of operational and applications services. There are several tools to monitor IT resources which are highly time-consuming, expensive, and need extra resources because there is a demand for skilled personnel who can handle these tools. For these problems, ESDS again provides a solution in terms of eMagic, a tool to manage and monitor infrastructure from A to Z. If you want a robust, cost-saving and highly-efficient solution for your SAP environments, then this is the one. eMagic helps you to fix root causes of infrastructure damage by immediate resolving action on the issue.

Why should you deploy your SAP HANA instances on SAP HANA Community Cloud by ESDS?

Looking at all the above factors – features, cloud, and SAP managed services which ESDS provides, it is quite clear why ESDS can be the best choice.

ESDS strives to provide exuberant support and a great level of service satisfaction to its customers. Our products are specifically tailored to serve your needs and wishes.

#SAP #sap hana #Community Cloud #SAP HANA Community Cloud #Cloud Computing #Cloud Technology #SAP on Cloud #SAP Application

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superspectsuniverse · 4 years ago

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Skill set required to become Azure Administrator

Cloud computing is the future. It is one of the best evolution witnessed in the field of technology. 95% of respondents are using cloud computing services. They need staff proficiency in the collection of skills that make companies these days. The Microsoft Azure Administration includes implement, maintain and monitor Azure solutions. The right skillets can be assured with the support of an Azure online training in Kochi.

So, let’s discuss more into the skills required:

1. Computing

The azure administrator manages the infrastructure as a service (IaaS) by using Virtual Machines. So he has to attain knowledge base in hypervisor platforms such as Microsoft Hyper-V, VMware vSphere and VM related administrative tasks such as Deploying VMs into virtual networks, Configuring VM for optimum cost, performance, and security and Backing up VMs and potentially providing failover recovery.

The azure also provide platform as a service (PaaS). That is, Container represent a newer way to virtualized services, and Docker is extremely well-represented in Azure. To better support the developers in your work life, understand how to deploy, manage and monitor both standalone containers and containers managed by an orchestrator like Kubernetes. Azure also provides with limitless storage. You should manage virtual hard disks (VHDs), database files, application data, and potential user data.

2. Networking

In Azure administration you have to perform networking tasks like Deploying and configuring virtual networks, Managing public and private IP addresses for your VMs and other Azure resources, Orchestrating routing paths, especially in a hybrid cloud and Intersite connectivity using IPSec and VPN technology.

So you need to have deep knowledge base in TCP/IP protocol suits with basic networking devices Such as Routers switches and firewalls. You also handle the security tasks by using filtering the internet traffic to azure resources, Encrypting data in transit and Protecting Azure Active Directory accounts against compromise

3. Scripting Languages

The JavaScript Object Notation(JSON), PowerShell and Shell scripting languages are the core skill set of Azure administration. Because all resource deployments will record in JSON format in Azure, you can also use ARM Templates in JSON formats for bulk deployment of azure resource in a short time, and you can manage, configure, deploy and troubleshoot azure resource in easy way by using PowerShell and Shell scripting.

To start your career in Azure cloud more in depth and update skills, it is suggested to get in touch with the Azure training in Kochi. These institutions hold resources and facilities that will be an aiding guide for your future. You can learn with deep computing, networking concepts and scripting languages in Microsoft Azure current syllabus AZ-104 to bring out the best.

#Azure certification in Kerala #Best online training for Azure

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mrkeu · 4 years ago

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vCloud Availability for Cloud-to-Cloud DR 1.5 Reference Architecture

Overview

The vCloud Availability Cloud-to-Cloud DR solution provides replication and failover capabilities for vCloud Director workloads at both VM and vApp level.

VMware vCloud Availability for Cloud-to-Cloud DR Reference Architecture (PDF format here)

This blog demonstrates the reference architecture of vCloud Availability for Cloud-to-Cloud Disaster Recovery 1.5, VMware vCloud Availability for Cloud-to-Cloud DR 1.5 allows tenant and service provider users to protect vApps between different virtual data centers within a vCloud Director environment and across different vCloud Director based clouds.

The architecture diagram illustrates the needed solution components between cloud provider’s two data centers which are backed by different vCloud Director cloud management platform, it also shows the network flow directions and port number required for communication among components in the vCloud Availability for Cloud-to-Cloud DR solution. Architecture supports symmetrical replication operations between cloud environments.

The service operates through a VMware Cloud Provider Program, and each installation provides recovery for multiple cloud environments. The vCloud Availability for Cloud-to-Cloud DR provides: Self-service protection and failover workflows per virtual machine (VM). Single installation package as a Photon-based virtual appliance. The capability of each deployment to serve as both source and recovery vCloud Director instance (site). There are no dedicated source and destination sites. Symmetrical replication flow that can be started from either the source or the recovery vCloud Director site. Replication and recovery of vApps and VMs between vCloud Director sites. Using a single-site vCloud Availability for Cloud-to-Cloud DR installation, you can migrate vApps and VMs between Virtual Data Centers that belong to a single vCloud Director Organization. Secure Tunneling through a TCP proxy. Integration with existing vSphere environments. Multi-tenant support. Built-in encryption or encryption and compression of replication traffic. Support for multiple vCenter Server and ESXi versions.

Architecture Explained When you implement this solution from the ova file in your production environment, make sure you are not choosing the “Combined” configuration type, instead you need to choose the “Manager node with vCloud Director Support’ configuration (icon # 6 in the RA), you’ll see the configuration description showing “The H4 Management Node. Deploy one of these if you need to configure replications to/from vCD”, H4 represents the vCloud Availability Replicator or Manager (C4 is for vCloud Availability vApp Replication Service or Manager), by selecting this configuration type, the ova will install three vCAV components all together in a single appliance:

1. vCloud Availability Cloud-to-Cloud DR Portal (icon # 5 in the RA) 2. vCloud Availability vAPP Replication Manager (icon # 4 in the RA) 3. vCloud Availability Replication Manager (icon # 3 in the RA)

The above three components are located in a white-colored rectangle box (icon # 6) in the reference architecture diagram, all the communications between those three components are happened internally and will never route through outside this appliance, for example, vCloud Availability vAPP Replication Manager will use REST API calls to vCloud Availability Replication Manager in order to perform required replication tasks.

vCloud DirectorWith the vCloud Director, cloud provider can build secure, multi-tenant private clouds by pooling infrastructure resources into virtual data centers and exposing them to users through Web- based portals and programmatic interfaces as fully automated, catalog-based services.

vCloud Availability Replicator Appliance For production deployments, You deploy and configure dedicated vCloud Availability Replicator appliance or appliances, it exposes the low-level HBR primitives as REST APIs.

vCloud Availability Replicator ManagerA management service operating on the vCenter Server level. It understands the vCenter Server level concepts for starting the replication workflow for the virtual machines. It must have TCP access to the Lookup Service and all the vCloud Availability Replicator appliances in both local, and remote sites.

vCloud Availability vApp Replication ManagerProvides the main interface for the Cloud-to-Cloud replication operations. It understands the vCloud Director level concepts and works with vApps and virtual machines using vCD API calls.

vCloud Availability C2C DR PortalIt provides tenants and service providers with a graphic user interface to facilitate the management of the vCloud Availability for Cloud-to-Cloud DR solution. It also provides overall system and workload information.

Manager node with vCloud Director Support Single appliance that contains the following services:vCloud Availability Cloud-to-Cloud DR Portal vCloud Availability vAPP Replication Manager vCloud Availability Replication Manager

vCenter Server with Platform Services ControllerThe PSC provides common infrastructure services to the vSphere environment. Services include licensing, certificate management, and authentication with VMware vCenter Single Sign-On.

vCloud Availability Tunnel ApplianceThis solution requires that each component on a local site has bidirectional TCP connectivity to each component on the remote site, If bidirectional connections between sites are a problem, you configure Cloud-to-Cloud Tunneling, you must provide connectivity between the vCloud Availability Tunnel appliances on each site. It simplifies provider networking setup by channeling all incoming and outgoing traffic for a site through a single point.

Network Address TranslationYou must set an IP and port in the local site that is reachable for remote sites and forward it to the private address of the vCloud Availability Tunnel appliance, port 8048, for example, by using destination network address translation (DNAT).

Coexistence

Based on the product release nodes, vCloud Availability for Cloud-to-Cloud DR 1.5 and vCloud Availability for vCloud Director 2.X can be installed and can operate together in the same vCloud Director environment. You can protect virtual machines either by using vCloud Availability for Cloud-to-Cloud DR 1.5 or vCloud Availability for vCloud Director 2.X.

vCloud Availability for Cloud-to-Cloud DR 1.5 and vCloud Director Extender 1.1.X can be installed and can operate together in the same vCloud Director environment. You can migrate virtual machines either by using vCloud Availability for Cloud-to-Cloud DR 1.5 or vCloud Director Extender 1.1.X.

Interoperability

vSphere Hypervisor (ESXi) – 5.5 and above

vCenter Server – 6.0, 6.5 and 6.7

vCloud Director for Service Providers – 8.20, 9.0, 9.1 and 9.5

* Please visit VMware Product Interoperability Matrices website to check the latest support products version.

Notes

There’s a comprehensive vCloud Availability Cloud-to-Cloud DR Design and Deploy Guide available here, which was published by my colleague, Avnish Tripathi, you can find detail design guidelines for this solution.

VMware official vCloud Availability for Cloud-to-Cloud DR Documentation is here.

#vCloud Availability VMware #Cloud-to-Cloud #mrkeu

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daisyri-me · 4 years ago

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Disaster Recovery as a Service (DRaaS) Market Overview and Predictions on Size and Trend till 2025 With Key Players : GmbH & Axcient Inc.

Increasing level of competition among businesses has created a need to ensure protection, mending, and backing up & recovery to prevent loss or theft of vital data, and is a primary factor anticipated to drive the Disaster Recovery as a Service (DRaaS) Market demand. Faster recovery, greater flexibility and cost effectiveness are also potential market drivers. DRaaS enables faster recovery of data by minimizing downtime. Modern day technology does not employ any hardware component to execute the process due to the integration with cloud services, thereby providing cost effective method. High flexibility is ensured as DRaaS involves no hardware, staff or training for execution. The solution solely works on cloud platform, which automates the operations efficiently.

Request a sample of this research study at https://www.millioninsights.com/industry-reports/disaster-recovery-as-a-service-draas-market/request-sample

Potential services offered by DRaaS include DR planning, testing, backup solutions, data compliance, real-time replication, data security, system integration and consultation, maintenance and support. DRS can greatly provide financial benefits through reduction in installation cost, buying, upgrading and maintenance of services and tools. The industry is witnessing a paradigm shift with the adoption of cloud-based services that are flexible and scalable, providing easy entry and per person access cost. Large-scale utilization of hybrid cloud DRaaS and increasing usage among mobile service providers are expected to provide avenues for industry growth.

The DRaaS market is essentially bifurcated on two main parameters that are Recovery Point Objective (RPO) and Recovery Time Objective (RTO). RTO calculates the amount of downtime a business can afford without any prominent loss and RPO enables the system to figure out which recovery process would maneuver the process after predicting the amount of downtime. Large-scale usage of cloud recovery solutions and services substantially reduce the operational cost. Cloud based DRaaS enables the enterprise and customer to store and execute the system processes on the cloud platform. Employing cloud services largely reduces cost, frees up the in-system resources and speeds up the recovery process of the system. High scale usage of cloud service shortens the recovery process which in turn provides savings. Disaster management on cloud platform must incorporate networking, testing and failovers to guarantee business continuity in the scenario of any man made or natural disaster.

The industry is majorly segmented in categories such as solutions, which include real-time replication, cloud service provider, disaster recovery service provider, data security & compliance and planning & testing. DRAS is used across in healthcare, government, telecommunication, BFSI, retail & wholesale, information technology, media & entertainment, transportation & logistics and manufacturing sectors. On the basis of service, the market is segmented in to consulting & system integration, managed service and support and maintenance.

Large deployment models are used by system integrators and solutions vendors to execute the DRaaS disaster recovery solutions. High-end organizations incorporate this service in order capture better recovery mechanism and save upfront investments. Significant factors which are expected to upsurge the market demand include high preference for incorporating IT services to automate the businesses, increased penetration of cloud computing. Integration of big data applications, adoption of virtualization technologies coupled with growing awareness of the potential offered by these the services are the anticipated to elevate product demand over the forecast period. Major challenge faced by the industry includes platform dependent cloud services and non-existence of disaster recovery program among small and medium-scale businesses.

Budget constraints prevent SMEs from using the cloud-based services, and there by leads to loss of crucial information and legal documents due to the occurrence of a failure. Further, security of data over the channel, location and compliance with existing systems may pose hindrance in terms of adoption to several companies. A few applications do not support platform dependent cloud-based services, which may pose a challenge to the market demand. The market is witnessing a trend where vendors are shifting their setup from on sight to cloud, which provides faster deployment, more scalability & flexibility and effectively stores crucial data.

Key players in the market include Acxiom Corporation, Amazon Web Services Inc., Columbus Business Solutions, Acronis International GmbH, Axcient Inc., DataGardens Inc., Hewlett-Packard (HP), Databarracks Ltd., Geminare Incorporated, International Business Machines (IBM) Corporation. Netmagic Solutions Private Ltd, Persistent Systems Ltd, Phoenix IT Group PLC, Zetta Inc., VMWare Inc., Seagate Technology LLC, SunGard, Verizon Enterprise Solutions and Windstream Communications.

View summary of this report @ https://www.millioninsights.com/industry-reports/disaster-recovery-as-a-service-draas-market

Get in touch

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Contact Person:

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Research Support Specialist, USA

Email:[email protected]

#disaster recovery as a service (draas) market

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esglatestmarketnews · 4 years ago

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Disaster Recovery as a Service (DRaaS) Market Segmentation And Forecast Report to 2025

March 24, 2021: Increasing level of competition among businesses has created a need to ensure protection, mending, and backing up & recovery to prevent loss or theft of vital data, and is a primary factor anticipated to drive the Disaster Recovery as a Service (DRaaS) Market demand. Faster recovery, greater flexibility and cost effectiveness are also potential market drivers. DRaaS enables faster recovery of data by minimizing downtime. Modern day technology does not employ any hardware component to execute the process due to the integration with cloud services, thereby providing cost effective method. High flexibility is ensured as DRaaS involves no hardware, staff or training for execution. The solution solely works on cloud platform, which automates the operations efficiently.

Request a Free Sample Copy of this Report @ https://www.millioninsights.com/industry-reports/disaster-recovery-as-a-service-draas-market/request-sample

Download Full Research Report @ https://www.millioninsights.com/industry-reports/disaster-recovery-as-a-service-draas-market

Get in touch

Contact Person:

Ryan Manuel

Research Support Specialist, USA

Email: [email protected]

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karonbill · 4 years ago

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Veeam Certified Engineer 2020 VMCE2020 Real Questions

If you are worried about how to become a Veeam Certified Engineer (VMCE),you can take VMCE2020 exam to get certified. PassQuestion will provide you with exam information and Veeam Certified Engineer 2020 VMCE2020 Real Questions to let you be fully prepared to ensure 100% to pass Veeam certification VMCE2020 exam in your first time.PassQuestion Veeam Certified Engineer 2020 VMCE2020 Real Questions include all the knowledge that must be mastered for the purpose of passing the Veeam Certified Engineer exam.

Exam Purpose

The VMCE certification is documented proof that an administrator or engineer has the necessary level of expertise to protect an organization’s data with Veeam Availability Suite™. Holders of Veeam certifications have a deep understanding of Veeam Availability Suite, the critical functions required by an organization to actively protect their data and the ability to grow and adapt with an organization’s evolving data protection needs.

VMCE2020 Exam Information

Number of items: The exam consists of 50 multiple choice and multiple response items. Passing score: The passing score for the VMCE exam is 70%. Once you pass the exam, you will receive your VMCE certificate, digital badge and priority access to technical support. Languages: The exam is available in English (US). Time limit: Examinees will get 60 minutes to take the exam. A 30-minute time extension will be available when the exam is delivered in a language different than the local language. Delivery: The VMCE 2020 exam is delivered through Pearson VUE test centers

VMCE2020 Exam Outline1: Key concepts of a successful backup strategy (2%)

Understand Recovery Time Objective (RTO) and Recovery Point Objective (RPO)

2: Building backup capabilities (38%)

Understand backup use-cases

Apply appropriate global settings for your environment

Differentiate between and select the most appropriate backup method

Understand the backup optimizations that can be applied and their impact

Understand the concepts behind backup copy jobs

3: Building replication capabilities (10%)

Understand replication use-cases

Correctly use the configuration options available within replication

4: 3-2-1 strategy (4%)

Apply the 3-2-1 rule

5: Testing backup and replication (18%)

Determine which data lab to use and configure

Determine and configure an application group

Combine data labs and application groups into SureBackup jobs

Set up a sandbox environment

6: Restoring from backup (10%)

Execute a restore responding to a number of recovery scenarios

7: Recovery from replica (8%)

Execute a failover responding to a number of recovery scenarios

8: Monitoring and reporting (10%)

Understand the infrastructure of Veeam ONE

Configure Veeam ONE

Set up reports and dashboards

View Online Veeam Certified Engineer 2020 VMCE2020 Free Questions

1.A customer currently has one backup job that runs every four hours to backup their VMs in a transaction consistent state. Which job configuration will keep all restore points safe in case the primary site and backups go down while still being able to do a point-in-time recovery of a SQL database from the backups on the second site? A. Configure a second VM backup job and schedule it to copy every four hours, starting at midnight, to a repository on the second site B. Configure a backup copy job in mirror mode, to a repository on the second site C. Configure a backup copy job in pruning mode and schedule it to copy every four hours, starting at midnight, to a repository on the second site D. Configure a backup copy job in pruning mode and have it copy data every day, starting at midnight, to a repository on the second site Answer: A

2.A NAS backup job has been configured within Veeam Backup & Replication, and is completing successfully, but restore operations have been failing for the last few days. What is causing the failure? A. The backup repository is sealed B. The server was added by using an IQN alias which is unable to be resolved C. The credentials added to the share are not allowed read-write access to the share, directories or files D. The cache repository assigned for this file share is unavailable for restore operations Answer: C

3.A company needs to recover a domain controller from a backup file they have on premises which was created by the Veeam Agent for Microsoft Windows. Which of the following would provide the fastest access to the domain controller? A. Use the Veeam Explorer for Active Directory to recover the domain controller B. Perform an Instant VM Recovery to recover the domain controller to a VM on their VMware host C. Perform a bare metal recovery of their domain controller back to the original system D. Recover the domain controller to an AWS EC2 instance using the restore to Amazon EC2 Answer: B

4.What is the main purpose of the planned failover feature? A. Test the VM in a sandbox without impacting the production environment B. Proactively switch from running the regular VM to the replica VM C. Initiate a disaster recovery procedure when the main site is down D. Test a disaster recovery scenario without any downtime on the VM Answer: B

5.When you back up regular or standalone VMs in vCloud Director, which of the following is captured and stored in Veeam’s Backup & Replication backup file? (Choose three.) A. vApp metadata B. VM disk content C. Raw device mapping D. In-guest iSCSI disk E. VM metadata F. Linked clone VM’s prior to vCenter 6.5 Answer: ABE

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siva3155 · 5 years ago

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300+ TOP ANAPLAN Interview Questions and Answers

Anaplan Interview Questions for freshers experienced :-

1. What is Anaplan? Anaplan is a cloud-based planning and performance management platform with documented use cases in finance, sales, supply chain, marketing, IT and HR. 2. What are the features of Anaplan? Anaplan Platform features: CLOUD-BASED: Anaplan was built from day one as a cloud platform—combining cutting-edge security, in-memory data management, and massive scalability. REAL-TIME, SCALABLE MODELING AND CALCULATION ENGINE: RealTimeModeling – By tracking dependencies at the level of the line item, our Hyperblock™ technology enables updates or changes to models of any size, from one to one trillion cells, in real time. IN-MEMORY PROCESSING: Anaplan’s in-memory engine enables detailed planning models that utilizes all your data down to the transactional level (Product SKU, Stores, Employees, etc.) for better business decisions. APP HUB: To get you started quickly, a growing collection of apps for common use cases are available in the Anaplan App Hub. Use them as is, modify them to suit your special needs, or start from scratch and create your own. DATA INTEGRATION: Anaplan offers an API, import/export capabilities, and pre-built connectors for common platforms like Anaplan HyperConnect, Informatica, Dell Boomi, Mulesoft, and SnapLogic. MULTI-DIMENSIONAL PLANNING: Build models to any level of granularity with any number of dimensions—layer in time (daily/weekly/monthly), hierarchies, relationships, and more. VERSATILITY: Versatility is the ability to model a vast array of processes within your business. The 150+ apps in our App Hub can be applied to vastly different sets of processes, including sales performance optimization, financial budgeting and forecasting, and call center operations. All created by users with clicks, not code. 3. What are your key responsibilities in your current job as an Anaplan consultant? It depends on the job roles and differs company to company, but generally, Anaplan consultants involved in identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations. 4. What are the Modeling features of Anaplan? Modeling features of Anaplan: MASTER REPOSITORY OF BUSINESS RULES (LIVING BLUEPRINT): Using our Living Blueprint technology, all your complex business rules (in natural syntax) are stored and managed in one easy-to-understand worksheet. MODEL VERSIONS: Anaplan enables users to create new model versions on-the-fly. Quickly replicate models, load with data, and easily track actuals in the same model as plans. BREAKBACK: With breakback, users can set a target for a formula, and the variables that make up that formula are changed according to the rules specified. DYNAMIC SCENARIO BUILDING: Anaplan delivers strategic advantage with fast, easy creation of dynamic scenarios with time, version, and list dimensions. 5. How Anaplan handles User Access Control? Anaplan enables flexible role-based security levels for user types. Audit trail, model restore, and selective user access make it possible for analysts to safely and simultaneously collaborate on common models. 6. What is COLLABORATIVE WORKFLOW in Anaplan? Monitor status and approvals with a collaborative workflow that streamlines top-down target allocation and consolidation of roll-ups from the field. A robust audit trail ensures that changes are easy to track. 7. Explain HISTORY AND REVISION CONTROL in Anaplan? Anaplan robust audit trail ensures that changes are easy to track and revert. See a history of users and changes and roll back to earlier versions. 8. What is CENTRAL DATA REPOSITORY in Anaplan? Anaplan delivers a central repository to reconcile various sources of data for clean, reliable hierarchy. Additionally, master data (products, employees, cost centers, etc.) is accessible to analysts around the enterprise. 9. What is DATA SYNCHRONICITY in Anaplan? Anaplan dynamically synchronizes data across connected plans—automatically aggregating and identifying discrepancies for real-time consistency. 10. Explain INTUITIVE MODELING INTERFACE in Anaplan? Business users can use familiar business syntax, drag-and-drop hierarchies, and built-in logic for time, versions, and scenarios. With Anaplan, there are no technical barriers between you and business insights. No reliance on IT for business rules adjustments, model creation, or changes. No more scripting or broken cell references.

ANAPLAN Interview Questions 11. Is Anaplan accessible from Mobile? Yes, Anaplan is accessible from any mobile device via a browser so you never have to be disconnected from your data. 12. What is the use of DASHBOARDS AND REPORTS in Anaplan? Anaplan has a variety of publishing features, including dashboards, charts, PDF generation, and a tightly integrated Excel® plug-in. Share insights with the field, enable management to do their own scenario analysis, and create stunning executive packs. 13. Explain AVAILABILITY AND RELIABILITY in Anaplan? Anaplan invested heavily to provide the highest levels of availability, reliability, and security. Redundant data centers and rigorous processes for back-up, failover, and disaster recovery comply with or exceed all major industry standards. Anaplan delivers constant uptime so that your business-critical data and plans are safe and accessible at all times. 14. Explain APPLICATION SECURITY in Anaplan? In addition to secure data centers, Anaplan provides complete application-layer security, including data encryption on-the-wire, secure authentication protocols, and robust access control and authorization for managing user rights. We also use leading security firms to conduct regular penetration testing. 15. What are the modules supported by Anaplan? Anaplan supports following modules: Finance Sales Supply chain Workforce Marketing IT 16. What are the features available in Finance module in Anaplan? By connecting financial and operational planning, you can drive valuable business performance more effectively. With Anaplan’s cloud-based platform, corporate objectives align with operating plans that can be adjusted in response to market events—empowering finance to help the business make better decisions by anticipating the future. Strategic Planning – Optimizing business models, product lines, and operational capabilities with ease and confidence. Budgeting and forecasting – Increase speed and agility by automating the manual process and adopting best practices. Operational planning – Take cross-functional decisions to unprecedented levels of operational planning in one platform. Financial consolidation and corporate reporting – Experience a faster, more efficient period-end close and report with confidence—without compromising compliance. 17. What are the features available in Sales module in Anaplan? With Anaplan Sales module, deliver on-time sales plans while increasing compensation, quota, and forecast accuracy. Sales Capacity Account Segmentation and Scoring Territory Planning Quota Planning Deal Desk Sales Forecasting Incentive Compensation 18. What are the features available in Anaplan for Supply chain? Anaplan enables users to connect global supply chain network for maximum visibility, efficiency, and collaboration. Product portfolio management Demand planning Supply planning Sales and operations planning Strategic policy management 19. What are the features available in Anaplan for workforce? Align people plans to operational goals to support business results with the help of Anaplan for workforce. Workforce Headcount and Cost Planning Workforce Capacity Planning Succession Planning Compensation and Equity Planning Workforce Optimization, including Call Center Onboarding Planning 20. What are the features available in Anaplan for Marketing? ANAPLAN FOR Marketing helps in increase the efficiency and effectiveness of your marketing plan, performance, and spend. Account Segmentation and Scoring Marketing Resource Management Marketing Performance Management Trade Promotion Planning Market Share and Growth Forecasting 21. What are the features available in Anaplan for IT? ANAPLAN FOR IT drive agile IT planning and project execution across your business. Agile Implementation ABC Shared Services Allocations Agile Planning Project Plan Capacity Analysis Business Case Management Project Planning IT Financial Management and Cost Transparency Business Management Scorecard Facilities Management 22. Do you know any Anaplan Customers? Yes I know, many major companies using Anaplan, few of them are VMWare Tableau Intel HP BOX Motorola Tata Steel 23. What are Anaplan Apps? Anaplan is the only technology in the world that enables business users to easily build sophisticated planning apps with zero coding. Anaplan enables users to turn the complexity of business operations into powerful, easy-to-use applications for forecasting, planning, modeling, and performance management. 24. What is Anaplan App Hub? The Anaplan App Hub enables customers and partners to build, share, and deploy cutting-edge apps. The Anaplan community brings together experts from a wide range of business domains, industries, and organizations. You can quickly discover the applications you need, deploy them in one click, and customize them to solve your company’s complex challenges. You can also easily build your own applications on the platform and share them with others. 25. What are the advantages of Anaplan? The flexibility and scalability of the Anaplan platform means it can serve as a basis for financial, commercial as well as operational planning models. Furthermore, these models can easily be linked and work in seamless integration with one another. Models can either be built from scratch, or extended and customized based on pre-delivered models – with models existing for topics such as Traditional P&L, Balance Sheet & Cash Flow planning, Financial Consolidation, Premium Modeling and Claims Analysis for insurance, Sales Forecasting, Territory Planning, Quota Management, Pricing & Commission Calculation and many others. These selection of models is constantly being extended. An Anaplan ‘model/app store’ will further accelerate availability. Source: Anaplan Website 26. Here is the list of Anaplan Customers Top most companies using Anaplan, few of them are: Tableau Tata Steel Intel BOX Motorola HP VMWare 27. What is Anaplan application? Anaplan is a Web-based enterprise platform for business planning. Anaplan is also the name of the company that created the platform. Anaplan, whose name combines the words “analysis” and “planning,” is known for its in-memory database and calculation engine called HyperBlock. 28. Is Anaplan cloud based? Anaplan’s product is a cloud computing, multi-tenant data architecture SaaS platform with a patented, in-memory calculation engine (the Hyperblock). … In November 2014 Anaplan announced the launch of the Anaplan App Hub, a community for Anaplan users to build, share, and deploy planning apps. 29. What is anaplan model builder? Anaplan provides many functions and resources to enable you to quickly build models and start manipulating data. To dive into Modeling, explore Modeling Overview and Good Practice for model building Workspace. 30. What is App? An App is an Anaplan model that’s pre-configured to fit a specific use case. Think of an app as a template for building models. Apps allow you to benefit from the expertise of seasoned model builders so you’ll experience a significant reduction in implementation time and effort. 31. What are the different types of App? There are different types of app to choose from: Accelerators Packaged Apps Learning Apps Fun Apps 32. What is learning apps? Use the learning apps to further your training and understand more about how Anaplan works. Access detailed examples of formulas and functions and analyze specific examples to see how they can benefit you. We’re adding learning apps all the time so let us know if there’s something you like to see. 33. What is Fun apps? Fun apps include games and other non-business content that show our apps in a different light. They’re entertaining, and they demonstrate the flexibility of Anaplan. App builders can showcase their mastery of the platform and their creativity – in a fun way! If you want to submit your own fun app, please let us know. 34. What is packaged apps? A packaged app is really an extension of an accelerator that might also include pre-built roles, actions, connectors and configuration screens. There’s also more detailed documentation so compared to an accelerator, a packaged app is closer to an end-to-end solution, which you can still adjust to suit your business. 35. What are the key features of Anaplan? Financial planning: Leverage unlimited scenario planning to evaluate and compare impact before finalizing strategy. Cascade plans top-down by key dimensions, and build budgets with bottom-up detail to improve collaboration, reduce iterations, and align plan, budget, and forecast. Financial consolidations: Support multiple entity, account structures, consolidation versions, and currencies. Manage and reconcile IFRS, U.S. GAAP, and any other GAAP. Sales: Calculate complex sales incentive plans, manage equitable sales territories, and predict future sales results across complex sales hierarchies (e.g., geographies, accounts, customers, etc.) at any level of granularity. Supply chain: Manage your S&OP processes, demand forecasts, and supply plans on a single platform, utilizing any time dimension—quarterly, monthly, or even daily. Build scenarios on plans and master data to simulate adding products, changing sources, and new routings. Human resources: Govern the workforce planning process with policies, budget versioning, role-based access control, and built-in audit trails. Marketing: Easily transfer budget across your organizational hierarchy to deploy funds to high-performing campaigns. Utilize a comprehensive campaign hierarchy with roll-up capacity for resources, budget, spend, and results for all marketing activities within the business. 36. Can I access Anaplan from Mobile? Yes, You can access Anaplan from any mobile via a browser with data connectivity. 37. What is the app hub of Anaplan? Anaplan is probably one of those few platforms that feature a dedicated app hub. This app hub helps the developers to design versatile apps depending on the need of the clients. These applications are reviewed by the users in the development phase which provides an exciting opportunity to the developers to design applications as per needs. Moreover, the community of Anaplan is quite active in bringing together experts who belong to various fields. These experts belonging from several domains make the process easy for developers to review the applications. On the other hand, if you are a user, you can quickly determine the application you need and deploy them in a single click. The application hub of Anaplan has been designed in such a manner that a user can also customize the application. It is also a good platform for talented developers as they can easily build an application and share with other experts. 38. List any Anaplan Aggregation Functions SUM ALL FIRSTNONBLANK LASTNONBLANK MIN MAX AVERAGE TEXTLIST ANY 39. List any Anaplan Aggregation Functions SUM ALL FIRSTNONBLANK LASTNONBLANK MIN MAX AVERAGE TEXTLIST ANY 40. Name some of the modules that are supported by Anaplan It an important thing to note that there are various types of modules that are sponsored by Anaplan. They are supply chain, deals, investment, advertising and IT modules. 41. Explain the amount of availability and reliability Anaplan possess Anaplan is one of those business centered platforms which in recent years have invested heavily on the modes of availability and reliability. It possesses trustable data centers that are always ready to provide you with necessary backups. It is also one of those platforms which provide your business with a constant uptime feature. In this manner, you can keep your plans and data safe over a longer period of time. Furthermore, its file recovery system complies with all the latest standards which keep it far ahead from its competitors 42. Shed light on the features of the sales module those are supported by Anaplan There are various types of features in the sales modules that are supported by Anaplan. They are as follows: Forecasting of sales Capacity of a product to garner profit Planning of quotas Division of monetary aspects as well as scoring Providing incentives and compensation Anaplan Questions and Answers Pdf Download Read the full article

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xtravirt · 6 years ago

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L2 bridging with VMware NSX-T

by Michal Grzeszczak

My name is Michal Grzeszczak and I am a senior consultant at Xtravirt (www.xtravirt.com), an independent cloud consulting business and VMware Master Services Competent Partner. In this blog, I’d like to share with you my experience of L2 bridging with VMware® NSX-T Data Center and help you to understand some of the differences between NSX-T and NSX-V, as well as cover some NSX use cases.

Customer background:

The customer is one of the leading organisations in the betting and gambling industry and have been using NSX-V for some time now. When it came to their new greenfield environment, they decided to deploy NSX-T 2.4 Data Center. This decision was largely based on the fact that NSX-T Data Center provides bridging firewalls natively for L2 software bridging, which was their main requirement. Also, given that NSX-T will be the de facto network and security virtualisation platform offered by VMware going forward, by specifying it for this environment the customer is able to future proof the deployment.

Future upgrades are also accounted for as upgrading from NSX-T 2.4 to future NSX-T releases is simpler than performing upgrades from a previous version of V or T.

NSX-T 2.4 was a major update and brought many changes to the architecture of the product, the main ones being:

The NSX Manager and NSX Controllers were merged into one appliance deployed in a Cluster of 3 Nodes therefore minimising the footprint of the solution and operational complexity.

The other major change was the introduction of the new Simplified UI which “requires just the bare minimum of user input, offering strong default values with prescriptive guidance for ease of use. This means fewer clicks and page hops are required to complete configuration tasks.”

NOTE: In NSX 2.4 two UIs are presented - one is the new Simplified UI, the other one is Advanced. The latter is taken from NSX-T 2.3. The future plan is to remove the Advanced UI and provide all of the functionality via the Simplified UI.

What are the key benefits of choosing NSX-T over NSX-V?

There are many benefits of NSX-T over NSX-V, to name a few:

NSX-T doesn’t require vCenter, however it can be added to NSX-T as a Compute Manager and allows for up to 16 Compute Managers per NSX 2.4 solution . There is no longer a 1:1 requirement like there was with NSX-V.

KVM Hypervisor support

Bare Metal Edges provide sub-second failover

Data Plane Development Kit (DPDK) Optimising Forwarding - DPDK is a set of data plane libraries and network interface controller drivers for fast packet processing

New, more flexible Overlay technology - Geneve replaces VXLAN https://docs.vmware.com/en/VMware-Validated-Design/4.3/com.vmware.vvd.sddc-nsxt-design.doc/GUID-CF3C47CA-9BEB-4213-8F08-1494261BF3EC.html

Bi-directional Forwarding Detection support

BGP (Border Gateway Protocol) expanded functionality with features like Route Maps

Much clearer User Interface (UI)

What were the specific use cases for this case customer and the design considerations?

USE CASE 1 - NSX-T Edge L2 Bridging - Integration of physical, non-virtualised database servers that require L2 connectivity to the virtualised environment.

Design considerations:

In NSX-T 2.4 two options are possible to bridge L2 workloads - using ESXi Bridge Clusters or Edge Bridge Profiles. The latter is recommended to use as the former will be deprecated in future.

Ideally the use of dedicated Bare Metal Edges, however this is not a requirement.

The possibility to deploy Edge Bridges in collapsed vSphere Clusters > Management + Edge or Compute + Edge

Consider having active and standby Edge Nodes on different hosts to avoid throughput drop, because VLAN traffic needs to be forwarded to both Edge Nodes in promiscuous mode.

Overlay traffic can be tagged on a Distributed Port Group or Uplink Profile, but please avoid double tagging.

VLAN traffic should not be tagged on the Uplink Profile.

Distributed Port Group for VLAN traffic connecting to the Edge Node should be in a Trunk Mode. The reason for this is due to the fact that Edge doing Bridging adds 802.1Q tag when transposing Overlay traffic to VLAN.

Consider having the same MTU value across your environment - if you can, choose MTU of 9000 for better performance.

Several Bridge Profiles can be configured, and a given Edge can belong to several Bridge Profiles. By creating two separate Bridge Profiles, alternating active and backup Edge in the configuration, the user can easily make sure that two Edge nodes simultaneously bridge traffic between Overlay and VLAN

Constraints:

Edge Cluster with minimum 2 Edge Nodes in Active/Standby mode is needed.

Standby uplinks are not supported on the Edge Node.

Source Based Load Based Teaming is not supported on the Edge Node.

The port group on the VSS/VDS sending and receiving traffic on the VLAN side should be in promiscuous mode, allowing MAC Address changes and Forge Transmits.

Deployment:

Follow the deployment guide here - https://youtu.be/IwpujflzJhY

Or here https://docs.vmware.com/en/VMware-NSX-T-Data-Center/2.3/com.vmware.nsxt.admin.doc/GUID-7B21DF3D-C9DB-4C10-A32F-B16642266538.html

Validation:

Type “nsxcli”.

“Get l2bridge-ports-config” will show the Bridge Port State (Active Edge will have Forwarding, Standby will have Stopped), VLAN ID configured and Bridge UUID which can be copied and used to do a packet capture on the Edge Node.

To do the packet capture type “start capture interface “copied Bridge UUID” and hit enter, ping from VM to Physical Server to see the flows.

USE CASE 2 - NSX bridging firewall - Secure communication between physical database servers and Overlay workloads.

The configuration of the bridging firewall can be done currently only on the Advanced UI.

Security rules are configured per Logical Switch aka Segment in Simplified UI.

NSX-T grouping objects like NSGroups can be used to provide abstraction from the IP based approach.

USE CASE 3 - vRealize Network Insight - Monitoring tool that can provide visibility into both Physical and Virtual environments.

NSX-T 2.4 is fully supported with the latest vRealize Network Insight version 4.1.

Make sure you are allowing ports for communication between vRNI and other devices after the deployment. For example, ESXi Hosts to vRNI Collector on UDP 2055. The full list of ports needed can be found here - https://docs.vmware.com/en/VMware-vRealize-Network-Insight/3.9/com.vmware.vrni.install.doc/GUID-FDDA5F2F-7C3B-472A-A17D-39582FBD5996.html

There is a new website that provides in-depth information about new features in vRNI, definitely worth visiting - https://vrealize.vmware.com/t/vmware-network-management/

What were the outcomes?

Overall, this deployment was a complete success as we were able to satisfy all of the requirements that the customer had. All the production physical databases were able to communicate on the same L2 segments, virtualised and connected to NSX-T segments workloads. On top of that, communication between those workloads was secured by NSX-T Bridging Firewall. vRealize Network Insight was used to provide visibility into the environment. Its ability to quickly troubleshoot network and firewall related issues in both virtual and physical realms allows admins to take a breath in the never-ending battle of making the networks stable.

I hope you enjoyed my blog, if you’d like to talk to Xtravirt about your business’s networking and security requirements, then please send an email to [email protected]

Some Useful links:

You can read more about the NSX-T 2.4 release here: https://blogs.vmware.com/networkvirtualization/2019/02/introducing-nsx-t-2-4-a-landmark-release-in-the-history-of-nsx.html/

#xtraMGrzeszczak #VMware #NSX-T #NSX #Networking and Security #Layer2 #vRealize #vRNI #ESXi

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vectordubai-blog · 5 years ago

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New Post has been published on Vector Digitals Dubai | IT & Telecom Technology Partner

New Post has been published on https://www.vectordigitals.net/3cx-dubai/

3CX Dubai

3CX Dubai – 3CX Telephone System

3CX is a private branch exchange (PBX) and the software-based, based on Session Initiation Protocol (SIP) standard. 3CX enables the extensions to make the calls Voce over Internet Protocol (VoIP) and public switched telephone network (PSTN) services. The 3CX for the Raspberry, Linux, and Windows is the IP business phone system that supports the standard SIP hard/softphones, PSTN phone lines, and the VoIP services.

3CX Telephone System was developed by the 3CX, the international VoIP IP PBX, the software development technology company being as the software-based open-standards PBX. It was first published as a free IP PBX product in the year 2006. The IP PBX System was intended in providing the VoIP solution to use in the Microsoft Windows environment.

3CX is the open standards PBX that works with the popular SIP trunk provider and the IP phones for allowing you to set up the fully functional IP PBX equipped with a complete set of the unified communication features. The 3CX is re-known for its management and easy installation. Its setup is concluded with a few minutes and is available in the cloud or on-premise.

The on-premise version of the 3CX can be easily installed on the Linux or on the Windows and it can be virtualized using the Hyper-V or VMware. For the smaller offices having no server available, the 3CX can be installed on the MiniPC as PBX Appliance or even at the Raspberry Pi device. Anyone can try the on-premise version for free of cost.

Features of the 3CX in a nutshell

We know that the 3CX has easy management and the installation procedures but 3CX also has a zero admin and is highly secure PBX. Several aspects of the PBX’s running are automated: restore and backup, security failover, and the update management are all managed automatically by 3CX.

PBX security

The 3CX is setting the standard in PBX security. Inbuilt security includes automatic management and the generation of SSL certificates, voice traffic encryption through SRTP, global IP blacklisting, provisioning of phones are done through uaCSTA and many more.

SCX IP advanced features

When 3CX in UAE comes to the Unified Communications features, it does not hold back. It has advanced features when we talk about its management aspect. 3CX includes the softphones for the Windows and Mac, apps for the Android and iOS, instant chat, integrated video conferencing WebRTC, CRM integrations, Click2Call, website talk and live chat, CTI, and the advanced call center features.

3CX requires the external FQDN and SSL certificate for ensuring the remote users may connect securely to IP PBX. These services can be provided by it to you and they still function continuously even if the free 4SC version is being run by you.

The great contribution of the deployment options and the call handling features make the 3CX’s phone system, a perfect choice for the SME’s who want to host their own IP PBX. It would not be beaten from the value aspect and it has easy installation and management procedures.

3CX Phone System Features

3CX is ranked among the top 20, The Business Phone Systems products. 3CX is the open standards and a robust software based PBX phone system which assists the companies and organizations in tackling their daily business communication needs. It is powerfully equipped with the advanced unified communication features which enable the organizations and the companies to grow and prosper.

3CX Dubai offers so many features that can help any business or organization run smoother thus be more productive. 3CX collaboration features are powerful and amazing. The 3CX enables you to save large amounts on the phone service which you spend each year by allowing you to use the SIP trunks. The licensing cost of 3CX is very simple and smooth to understand for the users and the system can be upgraded at any time. Compared to the other phone systems in the market, cost of ownership of 3CX is very low, but 3CX comes with the complete package that is full of features.

3CX communication medium is the internet, that makes it easy for people to communicate with each other despite having geographical obstacles. The best point, which the 3CX owns is that, for call roaming, it does not charge. You only need to have access to the software and the internet.

User can take their extension anywhere

The 3CX enables the VoIP clients for the Android and iOS to take their extension wherever they go. The 3CX gives you the one number concept. This means that you do not need to give your personal mobile number. It enables you to set the status of your availability to the calls or not, to your clients.

Ultimate collaboration

Video conferencing is user-friendly and feature-rich of 3CX. Employees can join the meetings through their mobile devices. There is no need to login and the participants can easily enjoy video communication. The conferences can be launched from anywhere at any time without the long procedures.

Make call anywhere

With the powerful softphones for the Windows and Mac, the 3CX easily enables to manage your phone call easily, whether using CTI or the desk phone in the office or using your laptop on the road.

Unified communications

Whether you are a small company or a big, organized unified communication system can give the ultimate success to your company.

You can see the presence of your colleagues.

Deliver the faxes and the voicemail to Inbox.

You can directly text your employees without relying on the third party messaging systems.

A simple overview of the 3CX Features

Save money & time with the Feature-Rich Web Conferencing

Slash communication costs and phone bills

Self-installation and the management

Cloud/virtual or on-premise PBX

Easy management of the Softphones and the IP phones

Unified communications are made easy

Deliver voicemail and faxes to inbox

See the presence of colleagues

Instant text chat/messaging

Plug and play with the Gateways, SIP trunks, and IP phones

Cut travel costs

Free inter-office calls

Configurable extensions

Call directly from CRM

Android and the iOS VoIP clients

No per extension licensing and one low price on per PBX

Cheapest call costs for the customers using the IP telephony and DID

CRM integration and the Click to Call

Goodbye to fees and charges

Now it’s a time to say goodbye to the expensive charges and fees. This is the most beneficial feature for all users. The 3CX is basically a PBX phone system that is primarily built to help the companies and organizations in cutting spending on communication services and technologies. But how actually the 3CX system help in reducing the telco costs? Now, the explanation is here. IP phone system enables the remote workers and employees to call each other without any charges. In simple words, they can make calls to their other offices or to their main offices for free within the organization.

CRM Integration and Click to Call Extension

3CX possesses an integration feature that is call as the Click to Call. This is a plug-in or an extension that users can efficiently add and also can activate on the web browsers like Mozilla Firefox and Google Chrome. The much interesting thing in this regard is that they can run even this extension at their existing CRM system. Click to call extension possesses the ability to detect the phone numbers automatically which appear on e-mails, contact lists, websites and on the CRM systems.

Direct Inward Dialing

3CX Telephone systems uses a Direct Inward Dialing or the DID service, to enable the customers to reach out to employees and the organization at a very lower call rate. DID provides the companies with the dedicated phone numbers’ set in order to help the customers so that they can contact the workstations and the specific employees within the company. This excellent service excludes the requirement for setting up the physical phone line for every connection. However, it makes use of the SIP trunk lines through which the calls are handled and the PBX phone system is run using an Internet connection.

The 3CX has three editions

Standard Edition

Standard edition has unlimited extensions.

It is equipped with a Click to Call feature.

It has an auto-provisioning.

Supports iOS and Android Apps.

PRO Edition

It is equipped with call reports, call queues, CRM integration, and hot-desking features.

Enterprise Edition

It is equipped with the inbuilt failover, custom IP phone log, standby license, and call recording options.

Comparison

Standard PRO Enterprise Extensions Standard version has unlimited extensions. PRO version has unlimited extensions. Enterprise version has unlimited extensions. Web-conferencing participants Standard version has 25 web-conferencing participants. PRO version has 100 web-conferencing participants. The enterprise version has 250 web-conferencing participants.

You can choose the best solutions of 3CX for your business. There are no additional licensing considerations, add-ons or expansion modules. All these are simple plans, yet powerful solutions.

3CX PBX system Zoho Accounting Integration

3CX is an open-standards IP PBX software-based that offers the complete Unified Communications, coming out of the box. The 3CX makes the maintenance, management and installation of your PBX very easy, so enabling you to managing it effortlessly.

The integration between the Zoho and 3CX provides many benefits to the users of Zoho and the 3CX. 3CX provides the integration with Zoho. This configuration is done along the server side in a very straightforward and an easy way. These are explained below:

Create the new contact

Automatically create new contact when the call is received from the unknown number.

Call Pop-ups

When you get an inbound call, the record of the customer is automatically brought to you, when using 3CX Web Client.

Call Journals

The calls are logged as the call records in CRM with the Call Journals feature.

Click to Call

Launch the calls straight from the Zoho via the 3CX, by using the 3CX browser extensions of click to call.

3CX Call Center

As 2020 is coming to close, small and medium-sized businesses are searching for innovative ways to attract the new customers, but this does not mean that they can take their current customers for granted. Gartner Group presented the statistics, that 80 percent of the company’s future earnings shall come from the 20 percent of the existing customers. Losing these loyal customers can take your company towards facing a huge loss in revenue. In today’s competitive and challenging marketplace, offering a great service or product may not be quite enough to hold your loyal customer base. In order to keep them intact, you have to provide stellar customer experience. Improving and optimizing your contact center is a perfect place to start.

3CX Advanced Call Center Features

The 3CX enables you to make sure that your employees are working efficiently, enables you to track their progress and then provides the valuable interactions which your customers will surely remember. For the enhanced customer service and for the maximum employee productivity, 3CX offers the advanced and best call center features. 3CX offer support, resolve various issues and build customer relationships using the advanced and the latest in unified communications and the call center technology.

Server-side CRM Integration

You can improve the customer experience with a fully unified and powerful call center solution. The 3CX enables the employees to work with efficiency by streamlining the communications and offers simple integration with the wide range of accounting systems, ERP and CRM.

With the easy and quick logging of interactions, ensure customer satisfaction.

With just only single click from your application or browser, launch the phone calls.

Incoming calls are automatically linked to customer records.

Salesforce, Freshdesk, Office 365, Zendesk, Microsoft Dynamics and more.

Superior Call Center Features

Making the smooth running of the call center is not an easy and smooth task. You need to look over every aspect of the call center, in order to make sure that your call center is working efficiently. But with the 3CX PRO, now you do not need to worry anymore. 3CX PRO offers you all the tools that you need in reviewing the performance of your agents. It lets you approach the abandoned calls, answered calls, average longest waiting time and many more. This enables you to check your call center at any time that whether it is working smoothly or not.

With your website visitors, you can have live chat and talk.

During the live call, train new agents with the whisper function.

Without the agent or the caller knowing, you can easily listen to a call with the listen in.

If the call is being messed up by the agents, you can take over by using the feature of Barge in.

Checking the worker’s activities keep the atmosphere disciplined and well managed and this can be greatly handled if 3CX PRO is used at your call center.

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robertbryantblog · 6 years ago

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quickclickhosting · 6 years ago

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