#dispatching

[ozma914]

911 Is Still the Number for 911

 We got a new radio system in our dispatch center, and the guy training us on it claimed we could use it at home, on a laptop.

This is a great idea in theory: It would save me gas, and clothes would be cheaper if all I had to buy was pajamas. Of course, video 911 is coming, and callers might not be comfortable with my Star Trek onesie.

Actually, callers might not like seeing me no matter what clothes I'm wearing.

"You got what stuck WHERE?"

This is my thirtieth year celebrating Public Safety Telecommunications Week, which is in April between the snow storms, brush fires, and tornadoes. Since the title's so long, I started calling it PSTW, which is kind of ironic because PSTW sounds a lot like PTSD. Everyone who's dispatched longer than seven years gets to know both. It's science.

Here's the strange thing: I'm burned out on this job. Once too often I've picked up the 911 line only to hear hysterical screaming. Once too often I was the last person someone ever talked to. Once too often the name of a victim or suspect ended up being someone I knew.

Yet it's still the best full time job I ever had.

I actually do wear a cape, but only at home when no one is watching. But yay, cookie! Better keep it away from the dog.

Maybe it's because we're actually doing something important. That's a weird thing to define when it comes to jobs, because the best paying ones often are the least important. When a family member is having a heart attack, you don't call your favorite sportsball player for an ambulance. For that matter, when your water pipe bursts you don't look up the number for Beyonce, or Reba McEntire. (Actually, Reba could probably help.)

But that's the way it goes, and at least I've never been stalked by a 911 groupie.

I know the artist!

If you've considered being a dispatcher, I'd encourage it. It's way more important than being a security guard at the Oscars. Also, you have to be bad at it to lose your job--the demand for dispatchers just continues to go up.

Still, it can be just a bit stressful. When I'm talking to new people, I like to give them a few tips they don't get in formal training:

No matter what the caller says when you pick up the line, never reply with "You gotta be kidding me."

Always know if you have a live mic. Always.

Try to avoid cursing in dispatch--see above about live mics.

Well ... at least try not to curse too much.

If you have to scream in the bathroom, turn the water on first.

Yes, you are a first responder. When 911 rings, you're the first to respond to whatever the problem is. All the others have the advantage of knowing that problem, because you find out.

Hold your temper if your 911 caller starts with, "This isn't actually an emergency ..." Deal with it if the business line rings and it is an emergency. So it goes.

If you have to bang your head against a wall, choose a different place each time, to avoid damage to the concrete.

And finally: If the melatonin gives you nightmares, try sleepytime tea. Sleep is precious.

On a related note, that idea of dispatching on a laptop from home? No. I already have dreams in which I come downstairs and find the dispatch center has been moved to my living room, and I'm the only dispatcher. Besides, I like my Star Trek onesie, and Star Wars pajama bottoms just wouldn't be the same.

Buy some books, just in case of an emergency: ·        Amazon:  https://www.amazon.com/-/e/B0058CL6OO

·        Barnes & Noble:  https://www.barnesandnoble.com/s/"Mark R Hunter"

·        Goodreads:  https://www.goodreads.com/author/show/4898846.Mark_R_Hunter

·        Blog: https://markrhunter.blogspot.com/

·        Website: http://www.markrhunter.com/

·        Instagram: https://www.instagram.com/ozma914/

·        Facebook: https://www.facebook.com/MarkRHunter914

·        Linkedin: https://www.linkedin.com/in/markrhunter/

·        Twitter: https://twitter.com/MarkRHunter

·        Youtube: https://www.youtube.com/@MarkRHunter

·        Substack:  https://substack.com/@markrhunter

·        Tumblr:  https://www.tumblr.com/ozma914

·        Smashwords:  https://www.smashwords.com/profile/view/ozma914

·        Audible: https://www.audible.com/search?searchAuthor=Mark+R.+Hunter&ref_pageloadid=4C1TS2KZGoOjloaJ&pfThe odds of having to dial 911 are much lower when you're home reading.

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[benandstevesposts]

She Choked On A Prune - My First Call!

Groff Media 2024© Truth Endures IMDbPro Presented by benandsteve.com By: Benjamin Groff II© Time seemed to drag, yet it flew by in anticipation of the Chief’s order transferring me from Communications to Patrol. For years, I had taken complaints from the desk, booked prisoners, and processed bail. The routine had become second nature. The prospect of patrolling the streets promised a sense of…

[cedararcher]

Is anyone going to match my Freq?? (respond on the correct radio repeater)

[thedispatch]

And if I were to tell you I'm down bad for the manifestation of insanity, the throat of delusion, what would you do then, huhhh??? Arrest me???

[catadromously]

[flostream]

At Flostream we offer e-commerce fulfillment services and solutions covering all requirements for our customers.

From Warehousing and Storage through to Processing, Picking, Packing and Dispatching FloStream has got you covered. Cost and time efficient e-commerce solutions.

[catcrumb]

[iamharryhale]

Josh: I heard you were talking shit about me.

Eddie: Do you wanna hear it again or did you get everything?

Buck: Eddie—

[warpedpuppeteer]

"Eddie was never gay". Eddie worked in the dispatch building and immediately got into a petty passive aggressive territory bitch fight with Josh, the other gay man in the team. Gay recognises gay <3

[ozma914]

R.I.P. Firefighter / Dispatcher Mitch Fiandt, a friend

A week ago I wrote here that Mitch Fiandt was fighting cancer, and now he's gone.

Just like that.

That's Mitch on the left, still in his dispatch uniform pants. Yeah, that's me on the right. We were so young.

I've had so many friends fight and beat cancer, at least for awhile, that it never occurred to me he wouldn't. But Mitch died just short of fifty years as a volunteer firefighter, having started at Orange Township Fire before he was even eighteen, back in the days when you could do that kind of thing. Cancer takes a lot of firefighters, especially the ones were around in the days when breathing protection was a mild suggestion. He told me once he breathed in some particularly bad stuff off the hot side of a burning house, back before he moved to Albion and joined our Department.

That old lung damage was one reason why he usually drove the fire trucks and ran the pump, rather than going inside--not that I didn't see him go in, more than once. And yet, when we had our annual lung capacity test, he always passed and usually ran circles around the rest of us.

There's not much I can say that isn't in his obituary, here:

If memory serves, in addition to being the Albion Fire Department Chief Engineer--a kind of honorary title acknowledging the fact that if we needed an apparatus operator, he was there--he also served as Secretary and Treasurer on the AFD.

He was also my boss for several years in Noble County Communications, or the 911 Center, or Dispatch, or whatever people will call it next year. He was there for 35 years, which did not bode well for his sanity, and was 911 Director from 1999 until he retired in 2015.

Here Mitch and John Urso, also a combo firefighter/dispatch, present me my 25 year dispatcher award, along with a certificate for a free psychotherapy session.

Mitch and I both served at various times on the Albion Town Council and the Albion Plan Commission, and he was in about a hundred other things as well, being the type who was always helping out. Even with my writing gig, he stayed busier than me. He was the first to tell me I should write a book about dispatching, which I will, as soon as the statue of limitations runs out.

The last time I saw him was at my grandmother's funeral: He had a part time gig with Harper's Funeral Home here in Albion. I don't believe he ever had a job or hobby that wasn't, in one way or another, about helping people.

And if that it's the best thing you can say about a person, I don't know what is.

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[benandstevesposts]

be advised—a signal-82 subject is trapped in a burning vehicle –– The Call I Remember

Groff Media 2024© Truth Endures IMDbPro Presented by benandsteve.com By: Benjamin Groff II© In law enforcement, some memories haunt you, especially the ones from the most harrowing nights on the job. I was an emergency dispatcher for a police department in southwest Oklahoma, responsible for dispatching fire, police, and ambulance services across five communities. Nights could get overwhelming,…

[starscream-is-my-wife]

Their diary entries about each other here is so funny to me lmao