#Machine Monitoring Solutions

[thirdeye-ai]

Machine Monitoring Software Solution

Industry 4.0 Machine Monitoring Software Solution: Elevate Your Production Game! Real-time insights, proactive maintenance, and data-driven decisions optimize workflows across various manufacturing processes. Stamp out downtime, streamline welding, and more with our intelligent analytics. Experience increased efficiency, minimized disruptions, and enhanced productivity. Embrace the future of manufacturing with ThirdEye AI's innovative solution.

[precallai]

Top AI Features Powering Next-Gen Contact Centers

Introduction

The evolution of contact centers from traditional call hubs to intelligent customer engagement platforms is being driven by artificial intelligence (AI). In a hyper-connected world where customers expect fast, personalized, and efficient service, AI is playing a transformative role. From automating routine tasks to offering real-time analytics and sentiment analysis, AI is redefining the standards of customer support. Modern contact centers, powered by AI, are becoming more responsive, proactive, and insightful—enhancing both customer satisfaction and operational efficiency.

This article explores the top AI features that are revolutionizing next-generation contact centers and how they are helping businesses stay competitive in today’s digital landscape.

1. AI-Powered Chatbots and Virtual Assistants

Perhaps the most visible AI application in contact centers is the use of chatbots and virtual assistants. These tools are capable of handling thousands of customer queries simultaneously across various platforms, including websites, mobile apps, and social media.

Key Benefits:

24/7 availability

Immediate responses to FAQs

Reduced workload for human agents

Seamless integration with CRM systems

Advanced AI chatbots use Natural Language Processing (NLP) and Machine Learning (ML) to understand customer queries better and improve over time. They also support multilingual interactions, expanding a business’s global reach.

2. Intelligent Call Routing

Traditional call routing systems use basic algorithms like round-robin or skill-based routing. AI takes this to the next level with predictive routing, which uses historical data and real-time analytics to match customers with the most suitable agents.

Example: If a customer previously had a billing issue and rated a certain agent highly, AI can route future related calls directly to that agent, ensuring a personalized experience.

Benefits:

Enhanced customer satisfaction

Reduced average handling time

Better utilization of agent expertise

3. Speech and Sentiment Analysis

AI-driven sentiment analysis tools assess the tone, pitch, and language of customer conversations in real-time. This allows agents to adapt their approach based on the emotional state of the caller.

Key Capabilities:

Detect frustration or satisfaction

Real-time alerts for supervisors

Contextual response suggestions for agents

This not only helps in de-escalating potential conflicts but also contributes to training and performance reviews.

4. Real-Time Agent Assistance

AI can provide live suggestions, answers, and prompts to agents during customer interactions. Known as Agent Assist or Co-Pilot systems, these features boost agent efficiency and reduce error rates.

Use Cases:

Auto-suggesting answers based on past tickets or knowledge base

Providing legal or compliance language for regulated industries

Offering upsell/cross-sell suggestions during the call

This enables even less-experienced agents to perform like experts, thereby maintaining service consistency.

5. Predictive and Prescriptive Analytics

Modern AI systems can analyze historical customer data to predict future behaviors and offer prescriptive actions. For example, AI can forecast customer churn and suggest personalized retention strategies.

Key Features:

Trend identification

Churn prediction

Customer lifetime value estimation

Product recommendation modeling

These analytics turn contact centers from reactive to proactive units that can anticipate customer needs and take preventive measures.

6. Automated Quality Monitoring

Quality assurance (QA) in traditional contact centers involves manual listening to a random sample of calls. AI changes this by automatically analyzing 100% of customer interactions for compliance, tone, and performance metrics.

Advantages:

Scalable and unbiased QA process

Immediate feedback loops

Identification of training opportunities

This ensures consistent service quality and helps businesses remain compliant with industry standards and regulations.

7. AI-Driven Self-Service

Customers increasingly prefer solving issues on their own. AI enables robust self-service solutions through intelligent FAQs, voice assistants, and dynamic help centers.

Core Components:

AI-curated knowledge bases

Interactive voice response (IVR) systems

Visual IVRs with dynamic menus based on customer behavior

These systems can deflect a significant volume of queries, saving time and reducing contact center costs.

8. Workforce Optimization (WFO)

AI enhances workforce optimization by analyzing call volumes, customer demand patterns, and agent performance to create optimized schedules and workloads.

Capabilities Include:

Forecasting peak interaction times

Automating shift scheduling

Identifying training needs through performance data

This ensures that the right number of agents with the right skills are available at the right time.

9. Multilingual Support

With global customer bases, multilingual support is essential. AI translation engines powered by NLP enable real-time language translation, allowing agents to assist customers in multiple languages.

Benefits:

Expanded market reach

Consistent support quality

Reduced need for native-speaking agents

Advanced systems even recognize regional dialects and slang, further enhancing communication accuracy.

10. Omnichannel AI Integration

Today’s customers expect consistent service across phone, email, chat, social media, and more. AI enables omnichannel support by centralizing data and ensuring continuity in customer interactions.

Features Include:

Unified customer profiles

Context-aware responses

Seamless channel transitions (e.g., chat to call)

This creates a cohesive customer experience and provides agents with the full context of past interactions, reducing redundancy and frustration.

Conclusion

AI is not just an enhancement to traditional contact center operations—it is a fundamental driver of their transformation. From handling repetitive tasks to offering deep insights into customer behavior, AI is redefining what’s possible in customer service.

By leveraging AI-powered features like chatbots, intelligent routing, sentiment analysis, and predictive analytics, next-generation contact centers are achieving higher efficiency, better customer satisfaction, and lower operational costs. The focus is shifting from handling calls to delivering experiences, and AI is at the heart of that shift.

Businesses that invest in AI capabilities today will be better positioned to adapt to the growing demands of tomorrow’s customers. As AI continues to evolve, contact centers will become smarter, faster, and more human than ever before—setting a new standard for customer engagement in the digital era.

[tudipblog]

IoT in Action: Transforming Industries with Intelligent Connectivity

The Power of Connectivity

The Internet of Things (IoT) has become a cornerstone of innovation, as it reimagines industries and redefines the way business is conducted. In bridging the physical and digital worlds, IoT enables seamless connectivity, smarter decision-making, and unprecedented efficiency. Today, in the competitive landscape, intelligent connectivity is no longer just a technology advancement; for businesses wanting to be relevant and continue to thrive, it is now a strategic imperative.

IoT is not simply about connecting devices; it’s about creating ecosystems that work collaboratively to drive value. With industries relying heavily on real-time data and actionable insights, IoT-powered connectivity has become the backbone of operational excellence and growth. Let’s explore how this transformative technology is revolutionizing key sectors, with a focus on how businesses can leverage it effectively.

Applications of IoT in Key Industries

1.Smart Manufacturing: Efficiency Through Connectivity

Manufacturing has embraced IoT as a tool to streamline operations and boost productivity. By embedding sensors in machinery and integrating real-time monitoring systems, manufacturers can:

Predict and Prevent Downtime: IoT-enabled predictive maintenance reduces unplanned outages, saving time and money.

Optimize Resource Allocation: Smart systems track inventory, raw materials, and energy consumption, ensuring optimal usage.

Enhance Quality Control: Real-time data from production lines helps identify defects early, maintaining high-quality standards.

Example: A global automotive manufacturer integrated IoT sensors into its assembly lines, reducing equipment downtime by 25% and improving production efficiency by 30%. The ability to monitor machinery health in real time transformed their operations, delivering significant cost savings.

2.Healthcare: Improve Patient Outcomes

In healthcare, IoT has been a game-changer in enabling connected medical devices and systems that enhance patient care and operational efficiency. The main applications include:

Remote Patient Monitoring: Devices track vital signs in real time, allowing healthcare providers to offer timely interventions.

Smart Hospital Systems: IoT-enabled equipment and sensors optimize resource utilization, from patient beds to medical supplies.

Data-Driven Decisions: IoT integrates patient data across systems, providing actionable insights for personalized treatment plans.

Example: A major hospital has put into operation IoT-enabled wearables for chronic disease management. This solution reduced the number of readmissions to hospitals by 20% and empowered patients to take an active role in their health.

3.Retail: Revolutionizing Customer Experiences

IoT is revolutionizing retail through increased customer interaction and streamlined operations. Connected devices and smart analytics allow retailers to:

Personalize Shopping Experiences: IoT systems track customer preferences, offering tailored recommendations in real time.

Improve Inventory Management: Smart shelves and sensors keep stock levels optimal, reducing wastage and improving availability.

Enable Smooth Transactions: IoT-driven payment systems make checkout easier and much faster, increasing customers’ convenience

Example: A retail chain leveraged IoT to integrate smart shelves that automatically update inventory data. This reduced out-of-stock situations by 40%, improving customer satisfaction and driving higher sales.

Role of Intelligent Connectivity in Business Transformation

Intelligent connectivity lies at the heart of IoT’s transformative potential. By connecting devices, systems, and processes, businesses can:

Accelerate Decision-Making: Real-time data sharing enables faster, more informed decisions, giving companies a competitive edge.

It increases collaboration by allowing smooth communication between departments and teams, making the entire system more efficient.

Adapt to Market Dynamics: IoT enables companies to respond quickly to changes in demand, supply chain disruptions, or operational challenges.

Intelligent connectivity is not just about technology; it’s about creating value by aligning IoT solutions with business objectives. This strategic approach guarantees that IoT investments will deliver measurable outcomes, from cost savings to improved customer loyalty.

How Tudip Technologies Powers Intelligent Connectivity

Tudip Technologies specializes in designing and implementing IoT solutions that drive meaningful transformation for businesses. With a focus on innovation and collaboration, Tudip ensures that its clients achieve operational excellence through intelligent connectivity.

Tailored Solution for Every Business Industry

Tudip understands that no two businesses are alike. By customizing IoT strategies to address specific challenges, Tudip helps clients unlock the full potential of connectivity. Examples include:

Smart Supply Chains: Implementing IoT systems that provide real-time visibility into inventory and logistics, reducing delays and improving efficiency.

Energy Management: Developing IoT frameworks to monitor and optimize energy usage, driving sustainability and cost savings.

Healthcare Innovations: Designing networked medical devices that allow remote patient monitoring and data integration without a hitch.

The Future of Connected Systems

The demand for intelligent connectivity will keep increasing as the industries continue to evolve. Emerging trends in IoT include edge computing, 5G networks, and AI-powered analytics, which promise to redefine possibilities for connected ecosystems.

Businesses that embrace these advancements stand to gain:

Greater Resilience: IoT enables adaptive systems that can withstand market fluctuations and operational challenges.

Enhanced Innovation: Connected technologies open doors to new business models, revenue streams, and customer experiences.

Sustainable Growth: IoT optimizes resources and processes, contributing to long-term environmental and economic sustainability.

The future belongs to those who see connectivity not just as a technological tool but as a strategic enabler of transformation. The right partner will help businesses transform IoT from a concept into a competitive advantage.

Conclusion: Embracing Intelligent Connectivity with Tudip

IoT is not just changing the way businesses operate—it’s redefining what’s possible. From manufacturing and healthcare to retail and beyond, intelligent connectivity is driving innovation, efficiency, and growth across industries.

Tudip Technologies is at the forefront of this transformation, offering customized IoT solutions that deliver real results. By prioritizing collaboration, adaptability, and measurable outcomes, Tudip ensures that its clients stay ahead in an increasingly connected world.

Now is the time to embrace the power of IoT and unlock its potential for your business. With Tudip as your partner, the journey to intelligent connectivity is not just achievable—it’s inevitable.

Click the link below to learn more about the blog IoT in Action: Transforming Industries with Intelligent Connectivity https://tudip.com/blog-post/iot-in-action-transforming-industries-with-intelligent-connectivity/

[cosmos-impex-india-pvt-ltd]

ZENEZ V+ - Revolutionizing Machining Efficiency with Smart Features

ZENEZ V+ is an advanced machining interface designed to enhance efficiency at every stage—pre, during, and post-machining. With intuitive tools like the Tool Manager app for quick setup, real-time performance dashboards, insightful reports, and proactive maintenance features, ZENEZ V+ empowers users to optimize operations. Its user-friendly interface, robust hardware, and intelligent apps ensure precision, productivity, and machine longevity.

[primelandscapers1]

Medical care demands a safe, clean environment. With the rise of COVID-19 and antibiotic-resistant diseases, now more than ever, cleaning must go beyond appearances as a matter of community health.

So, how can you ensure that your ER, recovery rooms, hallways, kitchen, washroom areas, elevators—every floor in the hospital—are clean enough to conform to the standards of high-quality healthcare? With our commecial healthcare cleaning tools combined with the i-know kit, you can monitor the cleanliness of all touchpoint areas. See the best cleaning tools for hospitals, including our i-know test kit to determine if surfaces have been adequately cleaned.

With i-know, it only takes around 60 seconds to measure dirt levels on a surface. That speed and accuracy empowers cleaning teams with useful data to get objective feedback on the quality of their commercial cleaning practises.

[visionifyy]

Harnessing the Power of Artificial Intelligence for Workplace Safety

🚀 Ready to see how Artificial Intelligence is transforming workplaces? Visionify is at the forefront of innovation with solutions that leverage AI to enhance safety, productivity, and compliance. Our new blog, “AI for Workplace Safety: The Economic Impact,” dives into the role of AI in creating safer industrial environments.

With Camera AI Technology, companies gain real-time monitoring for Workplace Safety, enabling proactive hazard detection and PPE Compliance assessment. These AI for Workplace Safety solutions make managing risks easier and create safer environments for everyone.

See how PPE Detection and other tools from Visionify are supporting compliance while minimizing incidents. Dive into the future of workplace safety with AI-powered tools designed to make workplaces smarter, safer, and more productive!

Know more.: Vision AI, Workplace Compliance Monitoring, safety tips, PPE Compliance, Easy to use EHs software, Workplace Safety AI solution, Machine Learning for Manufacturing, what is compliance in the workplace, Computer Vision Workplace Safety, Workplace safety Software, AI employee monitoring, safety KPI’s, industrial safety, Industrial safety companies, smoke and fire detector, construction monitoring, hazard analysis, accident prevention, health and safety app, Workplace Safety

[laboratory-equipment-supplier]

Protecting Your Assets with Gaiascience’s Industry-Leading Environmental Monitoring Solutions

At Gaiascience, we understand that safeguarding critical assets requires more than just traditional monitoring techniques. In today’s rapidly evolving regulatory landscape, our sophisticated, reliable, and adaptable solutions ensure compliance and protect billions of dollars worth of investments. Our industry-leading environmental monitoring and compliance products and services are designed to address some of the most pressing challenges faced by highly regulated industries.

Simplified Implementation for Complex Monitoring

One of the standout features of Gaiascience’s environmental monitoring solutions is their simplicity and ease of implementation. Our cloud-based and on-premises systems are designed to streamline complex monitoring processes, making it easier for organizations to maintain oversight without getting bogged down by intricate setups. Whether you need to monitor vaccine storage, cold rooms, refrigerators, or any other critical environment, our solutions fit seamlessly into your existing infrastructure, allowing you to focus on what matters most: protecting your assets.

Unmatched Reliability and Accuracy

In industries where precision is paramount, reliability and accuracy are non-negotiable. Gaiascience’s environmental monitoring products are engineered to continuously and proactively track your environmental conditions with unparalleled accuracy. From temperature fluctuations in vaccine storage to humidity levels in cold rooms, our systems provide real-time data and alerts, ensuring that any deviations from established parameters are immediately addressed. This proactive approach helps prevent potential issues before they escalate, safeguarding your assets and ensuring compliance with stringent regulations.

Tailored Solutions for Unique Needs

No two organizations are the same, and neither are their monitoring needs. We understand that every industry and facility has its own set of requirements and challenges. That’s why Gaiascience offers fully customizable services, providing end-to-end solutions that address your specific monitoring and compliance needs. Whether you require comprehensive vaccine storage monitoring, cold room and refrigerator oversight, or ambient and incubator monitoring, we work closely with you to develop a solution that meets your exact specifications.

Expertise Backed by NIST Certification

Accuracy in environmental monitoring is crucial, and our commitment to delivering top-notch solutions is reflected in our team of NIST-certified experts. The National Institute of Standards and Technology (NIST) certification signifies our dedication to maintaining the highest standards of accuracy and reliability in our products and services. Our experts are not only well-versed in the latest monitoring technologies but also understand the regulatory landscape, ensuring that our solutions meet or exceed industry standards.

Innovative Solutions for Today’s Challenges

The landscape of compliance and monitoring is continually evolving, with new challenges emerging as industries adapt to stricter regulations and advanced technologies. At Gaiascience, we stay ahead of these changes by developing innovative solutions that address the unique needs of our clients. By working collaboratively with our customers, we tackle some of the biggest compliance and monitoring challenges in highly regulated industries, ensuring that our solutions remain relevant and effective in an ever-changing environment.

Comprehensive Monitoring Across Various Applications

Our environmental monitoring solutions are versatile and applicable across a wide range of scenarios, including:

Vaccine Storage Monitoring: Ensuring that vaccines are stored within precise temperature ranges to maintain their efficacy and safety.

Cold Room & Refrigerator Monitoring: Monitoring temperature and humidity levels in cold storage areas to prevent spoilage and ensure compliance with health regulations.

Ambient Monitoring: Tracking environmental conditions in various settings to protect sensitive equipment and materials.

Incubator Monitoring: Maintaining optimal conditions for biological growth and experimentation by closely monitoring temperature and humidity levels.

Chamber Monitoring: Overseeing environmental conditions in controlled chambers to support accurate research and testing.

Supply Chain Monitoring: Tracking environmental conditions throughout the supply chain to ensure product integrity and compliance with regulations.

Conclusion

At Gaiascience, we are dedicated to protecting your assets and navigating the complexities of environmental monitoring with confidence. Our industry-leading products and services are designed to offer simple, reliable, and customized solutions that safeguard billions of dollars worth of investments. With our NIST-certified experts and innovative approaches, we address today’s biggest compliance and monitoring challenges, ensuring that your operations remain efficient, compliant, and secure. Trust Gaiascience to be your partner in achieving the highest standards of environmental monitoring and compliance.

In Order To Find Out More On Details General Laboratory Equipment Kindly Checkout Our Site Today..!

[ai-innova7ions]

Video Automatically Generated by Faceless.Video:

Agentic AI refers to AI systems designed to operate as agents that can autonomously perform tasks, make decisions, and interact with their environment and other systems or agents. These AI agents are goal-oriented, capable of sensing their environment, processing information, and taking actions to achieve specific objectives. Unlike traditional AI, which may require explicit instructions for each task, agentic AI systems can act independently within predefined parameters to achieve their goals.

Key Features of Agentic AI:

Autonomy:Agentic AI systems operate independently, making decisions and taking actions without needing constant human supervision.Goal-Oriented Behavior:These AI agents are designed with specific goals or objectives, and they use their capabilities to work towards achieving these goals.Environmental Awareness:Agentic AI can perceive and interpret its environment using sensors, data feeds, or other inputs. It adapts its behavior based on changes in the environment.Decision-Making and Problem-Solving:These AI agents use algorithms to evaluate options, solve problems, and make decisions that align with their goals.Interactivity and Communication:Agentic AI can interact with other systems, agents, or humans, exchanging information and coordinating actions to achieve collective objectives.Learning and Adaptation:Some agentic AI systems can learn from their experiences, improving their performance and adapting to new challenges over time.Task Execution:These AI agents can execute tasks within their domain of expertise, whether it’s navigating a physical environment, processing data, or coordinating with other agents.

Benefits of Agentic AI:

Efficiency in Task Automation:Agentic AI can automate complex tasks, freeing up human resources for more strategic activities.Improved Decision-Making:By processing large amounts of data and considering multiple variables, agentic AI can make more informed decisions than humans might.Scalability:Agentic AI systems can be deployed at scale, managing large, complex operations across multiple domains simultaneously.Adaptability:These systems can adapt to new environments or changing conditions, ensuring that they remain effective even as circumstances evolve.Enhanced Collaboration:Agentic AI can work alongside humans and other AI systems, facilitating better teamwork and coordination, particularly in complex environments.Cost Savings:Automating routine or complex tasks with agentic AI can reduce labor costs and minimize errors, leading to significant cost savings.24/7 Operation:Like autonomous AI, agentic AI can operate continuously, providing services or monitoring systems around the clock.

Target Audience for Agentic AI:

Enterprise Operations:Large businesses use agentic AI to automate complex processes, manage supply chains, optimize logistics, and enhance customer service.Healthcare:Agentic AI is employed in personalized medicine, patient monitoring, and automated diagnostics, where it can operate independently to improve outcomes.Financial Services:Financial institutions leverage agentic AI for automated trading, risk assessment, fraud detection, and customer interaction.Robotics and Automation:In industries like manufacturing, agentic AI powers robots that can operate autonomously in dynamic environments, adapting to new tasks or challenges.Smart Cities and Infrastructure:Governments and urban planners use agentic AI to manage traffic, energy consumption, public safety, and other aspects of urban living.Agriculture:Agentic AI is applied in precision agriculture, where it manages crop monitoring, irrigation, pest control, and other tasks autonomously.Defense and Security:Defense organizations deploy agentic AI for autonomous surveillance, threat detection, and coordination of unmanned systems.Consumer Technology:In the consumer space, agentic AI powers smart assistants, autonomous home devices, and personalized user experiences.

Comparison with Autonomous AI:

Autonomy vs. Agency:While both autonomous and agentic AI operate independently, agentic AI is specifically designed to achieve defined goals within a particular environment, often interacting with other agents or systems to do so.Interaction:Agentic AI often involves more interaction, whether with humans, other AI agents, or systems, as it’s designed to work in a collaborative or multi-agent setting.

Agentic AI is particularly valuable in environments where collaboration, decision-making, and adaptive behavior are essential, offering significant benefits across various industries.

Credit: ChatGPT

[semeqsystemscorporation]

Why Your Industrial Operation Needs Real-Time Predictive Machine Performance Monitoring

In industrial settings, machines are very important. They do the hard work of manufacturing products and handling automation tasks.

[margaret-mead]

The Crucial Importance of Network Traffic Classification for Optimizing Connectivity

Greetings from Solana Networks, the leading source for state-of-the-art Network Traffic Classification solutions. With the ability to discern between dangerous and benign actions, our sophisticated algorithms carefully examine data flows and provide organisations with insights never before possible. We ensure optimal performance and security by decoding complex network behaviours with our cutting-edge technologies. Solana Networks offers customised solutions that are suited to your requirements, whether your goals are seamless network management, threat detection, or compliance adherence. Put your trust in our experience to protect your digital infrastructure from changing threats, increase productivity, and streamline operations. With Solana Networks, discover the possibilities of network intelligence in the future.

Phone: 613-596-2557

E-mail: info@solananetworks.com

[thirdeye-ai]

Machine Monitoring Solution

Maximize manufacturing efficiency with ThirdEye AI's comprehensive suite of solutions. Gain real-time insights, streamline production planning, and ensure impeccable quality control. Experience enhanced OEE metrics, pinpoint downtime causes, and access intuitive management dashboards. With ThirdEye AI Solutions, empower your operations with real-time monitoring, advanced analytics, and capacity vs utilization comparisons.

[4biomed]

Full Range of Display Solutions for Endoscopy Systems

Endoscopes are increasingly becoming standard equipment in ENT (otolaryngology), gynecology, urology, and cosmetic medical clinics across the globe

[virtualizationhowto]

Security Onion Install: Awesome Open Source Security for Home Lab

Security Onion Install: Awesome Open Source Security for Home Lab @securityonion #homelab #selfhosted #SecurityOnionInstallationGuide #NetworkSecuritySolutions #IntrusionDetectionSystem #OpenSourceSecurityPlatform #ThreatHuntingWithSecurityOnion

Security Onion is at the top of the list if you want an excellent security solution to try in your home lab or even for enterprise security monitoring. It provides many great security tools for threat hunting and overall security and is fairly easy to get up and running quickly. Table of contentsWhat is Security Onion?Intrusion Detection and Threat HuntingMonitoring and Log managementCommunity…

[aixtor-technologies]

Enhancing Your Business Portal with Device Monitoring: Challenges and Advantages

📊 Looking to enhance your business with a Device Monitoring Portal? 📈 Discover the Challenges & Benefits in my latest video! 🔍

👉 Watch the video for expert insights. Link in bio! 👈

💼 Challenges: 🔹 Data Security 🔹 Integration Complexities 🔹 User Adoption

💡 Benefits: 🔸 Real-time Insights 🔸 Improved Efficiency 🔸 Cost Savings

Read More: https://aixtor.com/blog/device-monitoring-portal-challenges-benefits/

What's your take on implementing device monitoring? Share your thoughts below! 👇

DeviceMonitoring #BusinessSolutions #EfficiencyBoost #DataSecurity #TechInnovation #LinkedInInsights

[industrydesignservices]

Teksun Industrial IoT solution helps factories & process industries to boost overall equipment productivity and efficiency through the Connecting device. To know more, visit @ https://teksun.com