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#and this is RETAIL and i have customers who are nightmares <3 and its still so much better
saudadite · 2 years
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I hate class I hate uni I hate academia I hate specialised language I hate due dates I hate readings I hate lectures I hate homework I hate studying I hate structured learning
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oitommothetease · 3 years
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Invisible String (2/?)
Pairing:  Bucky Barnes x Female reader (Modern AU)
Description: James Buchanan Barnes, the owner of the most expensive-looking club in town and your new apartment. He was a dick and you hated him. What could possibly go wrong when you, the new girl in town, start bartending at his club to pursue your dreams?
Warning: Sexual assault, mention of an anxiety attack.
Word Count: 1641
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It turns out you definitely can't do this. Working in retail sucks, majorly. Customers are so awful to you and other employees as well. You didn't make the products, you don't control the prices, then why should you listen to them rant about it all day?
This job was from 9 am to 4 pm, which reminded you a lot of your previous job. By the time you got home, you were exhausted mentally and physically. Your current schedule was eerily similar to your previous lifestyle, which left you with no time to work on your book.
You felt like you were stuck in an insufferable loop that you just can't seem to escape no matter how hard you try. You thought about Mr. Barnes a lot, too. If only you weren't so egoistic and been a little nicer, then maybe you could have had that job.
With each passing day, you were becoming desperate. The only reason why you didn't run to Mr. Barnes a week ago was your pride. A pride that would not let you bow down to that rude, egoistic asshole.
It's like the universe could hear your thoughts and the devil himself walked through the doors of the store. Fuck, he can't see you here. He's going to think you're some nut job who's chasing stupid dreams after having an excellent degree. At least that's what your parents think.
You were about to run and hide behind an aisle when the voice you knew too well called out for you.
"Hey, do you know where I could find-"
"You," He said, without an emotion. "What are you doing here?"
You pointed towards the badge with the name tag on your shirt and mouthed working.
"Why?"
"Why?" You pretended to think, "I don't know, I interviewed for this other job about a week ago, but the boss was an ass."
"You lied to me," he stated as if it wasn't the most obvious thing.
"Gee, sorry, dad."
"You're doing it again."
"Doing what again?" You questioned.
" Diverging a question with a joke," He answered with an unaffected tone like he was studying you and your reaction.
"You know who I am." he stated. It should have been a question, but both of you were aware of what he meant.
"A vampire?" You mocked. He didn't look like one though, but hey, neither did Edward nor Stefan. But God, those steel-blue eyes could drink you up and you wouldn't complain. Focus.
For the first time you saw an emotion on his face that wasn't unaffected or bored, he was confused. Of course, he was confused, you were referencing twilight to a mob boss (you think, you weren't sure, but that's all you could gather from all the articles you found about him online).
"I need that job," you confessed. " I know it's not very convincing, but I need you to trust me-"
He raised a brow at that and his lips turned into a smirk. God, you wished you could swipe off that smirk from his stupidly handsome face.
"But you don't trust me, " you stated dejectedly and started turning around. "You wanted something? "
In an instant, his hand wrapped around your wrist gently, stopping you in your tracks. You ignored the involuntary shudder that ran through you and immediately yanked your hand out of his grasp.
You turned around and were about to give him a piece of your mind about how he shouldn't just come to your place of work and touch you without consent. He clearly guessed your thoughts and cut in.
"Clint Barton, the manager, he will tell you everything you need to know about bartending and handling the customers."
Did he just hire you? What changed between this and your previous meeting with him?
And just like that, he left. There was a part of you that wanted to say fuck off I don't need your help, but you knew better, so you went to that club later that evening. You found the Manager, Clint. He told you he was expecting your arrival and that made you feel weird because Mr. Barnes was totally opposite the day you met.
Your new job required you to be at work from 8 pm to 3 am, which was ideal for you. You usually reach home and pass out till 4 in the morning and wake up around noon. This schedule gave you a lot of time to work on your book.
You ended up making friends with some other people that work there as well. Wanda was the smart, sarcastic one that you'd have died to have as a friend in high school. Pietro, her twin brother, was also nice, a bit fast and impatient, but he was nice to you. Peter looked very young, but he knew what he was doing and he'd help you out a lot. That kid had a lot of energy and adrenaline, which surprised you every time he'd be done with work way before you.
You didn't see Mr. Barnes frequently. You saw him one time entering the club, and you tried to give him a smile which he ignored and went straight to his office upstairs. And then you decided to ignore him as well. It wasn't like you to be petty, okay, maybe you were being petty, but in your defense, he started it.
You were finishing up cleaning the table and were about to call it a day when a man you didn't recognize, probably wasn't a regular, came in asking for a drink.
"I'm sorry, sir. We're closed." You told him politely.
"Whiskey on the rocks."
You wanted to refuse him again, but you stopped yourself when he came into your sight. He didn't look like the kind of man who'd take your no seriously. He looked just as intimidating as Mr. Barnes, even more, but Mr. Barnes knew his boundaries, whereas this man in front of you evidently didn't. You could tell this by the way his gaze was slowly taking your body in and stopping a little longer at your cleavage.
You wanted to cringe and curse yourself for choosing to wear a top like that in a place filled with drunk men. The smarter part of your brain told you that he can go fuck himself, and you shouldn't think about men when you dress up. Women are entitled to wear whatever they want to and fuck men and people who tell them otherwise.
Carefully, you made his drink and handed it to him. His hand lingered on yours while taking the glass from you, and you wanted to just throw the drink across his face. His gaze remained on your chest even when you fixed your top and coughed twice to call his behavior out.
"What time do you get off?" he asked, eyes still on your chest.
Is this guy for real? , you thought.
"Um, this is highly inappropriate and I think you should leave now because I have to call it a night." you rejected politely, raising your hand towards the door, hoping he'd leave.
He chuckled darkly, his stare still drinking in your body as if you were a piece of meat, and it made you very, very uncomfortable. He obviously wasn't taking no for an answer, and you had no clue what to do. You were the only person left, and you didn't even know who to ask for help.
"Come on, baby girl," he said, walking towards you and forcefully snaking his hands around your waist to settle on your hips. " Don't make this harder than it should be. "
"No!" you yelled, pushing him away and creating some distance between you.
"Hard way it is then," he decided, walking towards you and forcefully holding the hem of your shirt in his hands to remove it. You struggled, yelled, and pushed him off you again. He furiously lunged forward towards you and hit you hard across the face. "Fucking bitch."
"Rumlow!" a voice boomed from behind you, and you hated yourself for being in such a vulnerable state. As much as you tried not to, tears welled up in your eyes and you hated being the helpless damsel in distress.
"Get the fuck out of here." the familiar voice ordered.
"Chill, Barnes. We were just having a little fun," the man known as Rumlow reasoned nonchalantly. "Besides, it's not my fault if she wears clothes like this."
You were all about feminism and how women should be treated equally with respect despite their attire, but at that moment you hated yourself for choosing that deep-neck shirt this morning.
"I'm not going to chill while you sexually harass my employees, so get the fuck out of here," Mr. Barnes warned again.
You closed your eyes and hoped that maybe this was a shitty dream and you'd wake up in your bed and have an anxiety attack because of the nightmare. You hoped that maybe the ground beneath you would open up and swallow you, so you could just not think about this ever.
You heard two sets of footsteps faintly in the background, one dragging its way away from you and the other rushing towards you. Furthermore, you didn't have it in you to open your eyes and meet the ocean blue ones that you knew were waiting for you.
In your head, you had already taken up the blame. The verdict came out the moment his gaze landed on your chest that it was your fault that you wore this shirt. Of course, if you were thinking right, you would have realized that you were undoubtedly the victim here and Rumlow was an asshole who assaulted you, but in your helpless state, your mind decided you were at fault here.
TAGS: @bananapipedreams​
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artificialqueens · 3 years
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The Second Best That I Could Do (When the Perfect Gift is You) (Rosnali/Scyvie) - Ashley
A/N: Working almost every day of the holidays, Denali was convinced that Christmas was well and truly ruined for herself. Until, of course, Santa sent a pink-haired musical theatre fanatic down the escalator who just might be the best gift she could get. Scarlet’s Christmas couldn’t be going better; by some miracle, she managed to pick Yvie out of the work’s secret Santa and she knew exactly what she’s going to buy her…so just what exactly could go wrong? (6k)
So I actually managed to finish a second fic this year?? It’s a Christmas miracle. This one shot is set in my Got My Number universe (near the beginning of If We Walk Down This Road) however you don’t have to have read any of those fics to understand this so feel free to just take it as it is and let me know if you enjoy <3
Happy belated birthday @artificialortega, this ones for you x
(fic challenge words: shop, gift, family)
To describe working in retail during the build-up to Christmas as a nightmare was an understatement. If Denali had to put it into words, she’d say it was more of a simulated reality, a fucked-up episode of Black Mirror where everyone in radius seemed to lose all concepts of human decency and she was the only person left with the power to harness common sense and rational thought.
Just last week she had to explain to a lady why a voucher for a completely different shop wouldn’t work at the till last week, culminating in a team meeting where she was forced to apologise for “rolling her eyes like a fruit machine at the customers” because, of course, they’re always right.
Of course, it wasn’t always too bad, there were nights like Wednesday when the mothers of the town were too busy waiting for their kid to say a line in the nativity to get into fights about three-draw storage units and the store would find its own lull, leaving Denali free to hide in the lamp aisle (her favourite one, shortly preceded by the one with all the fake flowers).
A few people her own age would stumble in, grabbing some frozen sausage rolls from the Iceland section and browsing all the stationary before getting on their way. A trip to the retail park and big Tesco was a big deal when you’re a student in essay season so Denali was never too surprised to see them on those kinds of nights.
Yet somehow, she found herself completely and utterly gobsmacked at the sight of Rosé McCorkell coming down the escalator basket in hand, her carnation pink curls spilling out of her scrunchie to catch Denali’s eye right away.
Denali had read about carnations in a mythology book her Nana had bought her one birthday. The Goddess Diana fancied a young shepherd boy who rejected her so she ripped out his eyes and threw them into the soil, sprouting into the carnation. She couldn’t really imagine liking someone enough that she’d want to rip their eyes straight from the head if they rejected her but then again, she also never understood why the dumb shepherd boy rejected the literal goddess of hunting in the first place.
It was safe to say Denali had always had a thing for absolutely terrifying women.
Not that Rosé seemed the type of person to rip people’s eyes out or anything but Denali had tried out against her for the role of Fanny Brice in their musical theatre group and she’d still not properly recovered (she’d never imagined a rendition of Don’t Rain on My Parade could be scary or sexy yet somehow it was both? And if she was being honest, she hadn’t known whether to cry or say hello to the heel of her foot when she’d gotten home that night).
Pretty soon she made her way towards the checkouts and Denali wondered why on earth she'd left the house wearing a little tartan skirt considering it was snowing outside and the colours clashed with just about everything else she had on. Despite spending around ten weeks awed by Rosé’s talent and beauty, Denali drew the line at the girl’s taste level - a big, black line that painted over all the mismatching patterns and unnecessary ruffles that burned her retinas more and more every rehearsal.
And this was coming from someone who’d spent twenty years watching ice skating competitions.
Not that she minded too much that day, the sight of Rosé’s long legs striding over making her own almost too weak to hold her weight.
Maybe she did need her eyes tearing out after all.
“Hey.” She popped her things down on the conveyor: two packs of laminating sheets, a pink notebook with a matching pen, a box of Turkish delight and the biggest bottle of Heinz low-calorie mayonnaise Denali had ever seen in her life (very random, Denali thought to herself. But also very Rosé). “You’re a Rollerskate Rag, right?”
Denali dropped the notebook and watched it slide all the way down to the bottom of the bagging area.
Rosé McCorkell knew who she was.
“Yeah, I, erm, tried out for a proper part but don’t think my acting’s quite there yet.”
“Oh, baby, don’t say that. I’ve seen you skating and you’re there for a reason. I reckon I could use some lessons from you before opening night if I’m being honest.”
Rosé McCorkell had noticed her.
Rosé McCorkell wanted roller-skating lessons from her.
Rosé McCorkell called her baby?
“I dunno, I'm pretty sure the whole point is that you’re meant to be bad. So long as you don’t fall off stage and flatten a member of the audience, I think you’ve done your job.”
It was then that Denali realised it wouldn’t make the tiniest of differences to her situation if her eyes were ripped out [after all]
Because she’d made Rosé laugh, a big hearty laugh that sounded like it came from a middle-aged man yet fell out of her lips so naturally. Of course, she’d miss the smile that came along with it, the chip in Rosé’s front tooth she’d never been able to spot in the studio or on her Instagram posts, a sneaky glimpse at the perfectionist’s imperfection that only lived for Denali there at that moment, something suddenly quite special about the bright white lights of the store and the royalty-free Christmas covers that played around them. But she could do that, survive without her sight so long as she could still hear Rosé’s stupid husky laugh (she knew this was quite a dramatic statement to be making, even if only in her head, but Denali figured anything that made the Glee version of Last Christmas feel like the pinnacle of romance ought to be powerful enough to allow for altering of the senses).
“Well, we’ll just have to make sure there's a few empty spaces in that front row just in case then. A big sign telling everyone to mind their heads for falling theatre kids.”
Rosé began popping her things into her tote, immediately making Denali regret how efficient she was at finding barcodes. In fact, watching Rosé packing ready to leave suddenly made the months she and Mik had spent competing to see who could scan quicker after watching the staff at Lidl absolutely outdo the pair of them feel like the dumbest waste of time in the history of retail jobs.
And she’d once spent an entire three afternoons trying to properly distribute the fluff in every cushion.
“Here.” Denali stopped her just as she went to say bye, rummaging through her drawer for one of the gift cards she was supposed to be saving for the post-Christmas sales. “Take one of these for the next time you need a giant bottle of mayonnaise. It only activates on Boxing Day though so you’ll have to make sure that one lasts you ‘til then.”
“Thanks, baby.” Rosé took the gift card from her hand, catching Denali’s eye for a second or two too long before turning to leave. “I’ll see you around.”
Denali waited until she was fully out of the shop to let out a breath, smiling to herself like an idiot for the entire rest of her shift, unaware of who or what was even around her because the only thing her eyes could see was Rosé.
***
“Look I’m really sorry I’ve forgotten my purse but I do want to come back tomorrow to buy this and it's the last one, is there any chance you could keep it in the back for me to make sure no one takes it? It’s like super important.”
Scarlet knew what she was going to buy for Yvie the second she pulled the name out of the hat.
She’d known before she picked her name too, having run through ideas for what she’d get each member of staff depending on whether or not she was their Secret Santa: a magic eight ball for Priyanka or perhaps some old Spice Girls merch, a nice pair of dangly earrings for Jaida and the biggest bottle of jager she could find if she picked Heidi, provided, of course, that she only consumed it when she didn’t have a shift the next day (Scarlet did not fancy a repeat of the “why is there brown rice in the sink?” saga from Halloween).
The possibilities were endless.
Yet still, only one thing had come to mind when she thought about what to buy her closest friend and worst enemy at the Centre (well, two things, but she figured she couldn’t buy a new soul at the retail park down the road and didn’t really fancy driving out of town to find one).
The fucking nutcracker.
Or as Yvie had kindly referred to it on the previous week's shopping trip, “Satan in wood form.”
“I think it’s quite cute.” Scarlet looked at the nutcracker then back at Yvie.
“I’m sorry, you what?” Yvie spoke with the passion of great poets. Tennyson’s charge and Dunbar’s tragedy and Angelou’s ocean all there in her pure hatred for the trinket. She was crazy as fuck sometimes but that’s what Scarlet had grown to really like about hanging out with her; Yvie threw her entire being into their points of contention like she was fighting for her life and Scarlet wanted nothing more than to take its weight.
And poking just that little bit of it back.
“I said I think it’s cute. Me and Lemon watch Barbie in the Nutcracker like every week - it's just like the one from that, see, Yves?”
“I’m going to ignore the fact that you, at the ripe age of eighteen, just admitted to watching Barbie in the Nutcracker every week with your sister because you clearly have something wrong with your level of taste if you think this piece of tat is anything near cute. I honestly think they should fire whoever even designed this. And you want to put it in the Centre?” Her eyebrows danced up and down as she spoke and Scarlet fought every bone in her lower face not to crack a smile. “Oh, hey guys, you know that fifty quid we had to spend on Christmas decorations. Well, we didn’t actually get anything to put on the counters. Or any lights to wrap around the trampoline railings. Didn’t get any fake snow either, sorry - Scarlet spent the majority of it on a crystalised nutcracker we found in the “Last Chance to Buy Bin” at the Range because apparently children aren’t getting enough nightmares from her safety talks and we thought we really ought to do something to change that this festive period.”
Scarlet put her hands over the nutcracker’s head and gasped, covering its eyes and non-existent ears from Yvie’s heinous words.
“Well, I think it’d be money well spent.”
“And that’s exactly why they made you bring me with you to do this.”
No one had made her, of course. Just like no one made her drive Yvie home after every shift, taking the long way around the river cause Yvie said the bridge by hers can get really icy this time of year, stopping for a bag of chips and batter if either of their stomachs made a noise or a hot chocolate if Scarlet so much as heard Yvie shiver.
But it was easier that way.
To pretend their time together was happenchance.
That they were forced to spend so much time side by side that they had started to breathe in the same beat.
“I have incredible taste and you know it.” Scarlet reluctantly put the nutcracker back into the bin, tapping a goodbye on its chest and pulling a pout towards Yvie.
“Barbie in the Nutcracker?”
“Every week was an exaggeration, it’s more of a monthly thing if I’m honest with you. We only watch the Twelve Dancing Princesses every week.”
“It’s that fact I know you’re not even joking.” Yvie shook her head, flipping the nutcracker around on its front before shuddering and making her way down the next aisle, Scarlet following her footsteps like they were the only ones visible in a big field of snow.
Of course, the girl looked at her like she was crazy when she brought it over, probably wondering why she would buy it in the first place, never mind why she wanted to have it stored in the back for her like an expensive piece of jewellery at auction.
“If not, I can come back tonight. I just don’t think I can make it in time.”
A half-lie, really. The shop didn’t close for another few hours so Scarlet had plenty of time to drive to Plastique’s, grab her purse and come back to claim her perfect gift. Only the Centre closed in thirty minutes, which meant someone else would be waiting at the bus stop in thirty-five if Scarlet didn’t turn up for “last-minute rush” cover that she’d pretend her dad sent her for and wouldn’t even bother to write on her timesheet.
“I’ll put it in the back for you.” The girl took the nutcracker with care, smiling at Scarlet in that painstakingly familiar way that said ‘customer service at Christmas is just the best place to be in the world and I understand now why Santa’s elves are so happy only ever seeing each other.’
“Thank you so much, you’re honestly an angel.”
Scarlet walked out of the store with her feet slightly above the ground, knowing that, despite not faring so well in the overall war, Team Scarlet was about to change the course of history with her triumph in the Battle of the Nutcracker.
And she’d get to see Yvie’s face live and in colour in just one week as it happened.
***
When Mik had texted Denali at ten-thirty saying ‘girl this place is hell today just warning you. i would be faking some sort of illness before you start if i were you xxx’ (shortly followed by a second message telling her to ignore that and not to fake an illness or else he’d be the only sane member of staff there and wanted someone to get a Maccy’s with at the end of their shifts), she hadn’t really started with a whole load of optimism, pretty much knowing things were going to go wrong from the get-go.
Which they did, of course. But none of it really bothered her until the afternoon. A man let his dog piss in the DIY aisle? She was too busy helping an old lady carry her bags to the car in the name of excellent customer service so Kandy would have to do it instead. The fire alarm went off after Tina from HR burnt her toast in the staff room? All Denali could see was an extra half an hour added to her lunch break.
Actually, she was having a pretty good day until it happened.
Because even the promise of a post-work McDonald’s didn’t make an interaction with a Karen any more worth it.
She’d been quite lucky on the Karen front, hadn’t had any in a while actually - though she did speak to a girl a tad younger than her the night before who she could see being a bit of future Karen, not the crazy ‘I want to speak to the manager and get you fired’ type but certainly the ‘I might just nip behind the till and grab my own drink if no one is here to get it for me’ type. This Karen though? This one was beyond both. She was ready to reach into the till with her French manicured tips and grab Denali’s wages herself.
“Look, it says it right there on the back, these gift cards are only valid from the 26th December to the 31st January. Someone has just given it to you early so you can come in and spend it as soon as the deal starts. They will have explained that to you.” She pointed to the fine print on the back, knowing fine well Mik would be paying for her fucking McChicken for giving out so many of the stupid gift cards that week.
“Exactly, it’s not even January yet so it must be valid.” The woman exclaimed like this was a game of poker and she’d just played her ace. When Denali, and every single other person on the planet with an ounce of common sense (besides maybe her manager), would be able to see it was only a two.
“Yes, but it’s not December 26th yet either.” Denali pointed to the back of the card, trying her best to come off as patient when she wanted to turn into Tiffany Pollard’s mom and ask her what, in God’s name, was not clicking.
“So how do you expect me to pay for all this stuff, I mean, I’ve spent my personal time picking all this out?”
And I’ve spent mine scanning it, Denali replied in her head, a set of fully gritted teeth hidden behind her lippy smile.
“Look I can pop it all back for you if you want or you can get it now, it’s just you can’t use that gift card on anything until after Christmas.”
Denali had already explained this, the woman telling her that she needed this stuff before Christmas and it would be useless after but she had no other path to go down at that point, ready for the conversation to take up the entire rest of her shift and perhaps even overtime.
Heck, the way this woman was going the 24-hour McDonald's would have found a way to close by the time Denali got away.
“My daughter gave me this, you know. I’m gonna go outside and call her so she can come down here and sort this out.”
“If you must.” With that the woman scuttled away, practically attacking the air with her Radley as she did, leaving Denali to temporarily close her till with all the crap on it and move everyone waiting over to Mik’s.
Perhaps she wouldn’t get that free McChicken after all.
“I’m sorry.” She went over to help at Mik’s counter, eyeing the door cautiously for the woman’s return.
“It’s not your fault gorge. Honestly, can’t wait for all these boomers to die out so we can just live life in harmony.”
Denali looked up at the guy packing his bag and tried her best not to laugh: “He’s kidding.”
He wasn’t.
“I think she’ll stay here until Boxing Day at this rate, you’ll have to make yourself a Christmas dinner from all the frozen stuff and eat it while she stares you down.”
“No way would I miss my Mama’s cooking for that piece of-” Denali stopped herself before swearing in front of the customer, the sight of Kandy coming over bringing flashbacks to the customer service meetings of Christmas past that she didn’t fancy repeating (not that ‘I can’t wait for all these boomers to die’ wasn’t already enough to land them in one).
“Hey girls, do either of you know if we have any nutcrackers? Some ugly ass rhinestoned thing we had in earlier?”
Denali immediately regretted calling the girl from the night before a future Karen; she had manners and a smile and Denali would do anything to go back and serve her instead of Mrs I Don’t Know How to Work a Calendar.
“It’s in the stock room next to the party decorations,” Denali shouted over, about to tell Kandy she’d run and get it until she heard the automatic doors sliding open and knew she wouldn’t have a chance.
“Wish me luck,” she mumbled before making her way back to her own till, mentally preparing herself for the return of the Karen as she took a slow stroll back.
Making it all the more surprising when she looked up to see Rosé there instead.
Oh.
Her fake smile turned real at the sight of her friend (if you could call someone you’d been in a drama group with for half a year and flirted with once at work a friend, Denali didn’t really know the right word for that one)
“Hey.” She felt herself turn red for no apparent reason as she took her seat again, too scared to make eye contact with the other girl just yet (crush. The word was crush).
“Hi,” Rosé spoke quietly, but not in the sexy whispering way she had when she’d asked Denali to teach her to skate. It was…a wince almost?
Denali looked up to see her face properly.
Oh.
“Did my stepmother come in here and shout at you about the gift card you gave me?” She spoke straight to the point, taking Denali off-guard.
“Potentially.” Denali scrunched her face up with second-hand embarrassment, her life was now an episode of a sitcom. And not just any old episode, no, this one was the type that got mentioned in Buzzfeed articles listing the cringiest moments on the small screen.
She had to go tell Mik to shut the fuck up about killing off boomers immediately! Any one of those could be the Grandad of the hot guy they always see at the Caribbean place on a Friday night. You never knew just who could be related to your crushes these days (Denali probably should have known).
“Look I’m really, really sorry. I did tell her she couldn’t use it until Boxing Day but she obviously doesn’t care, I didn’t think she’d come in here and talk to you like shit.”
“It’s fine honestly.” Denali tried to brush her off, knowing fine well that Rosé would be able to see through her terrible acting (if only there was a way to lie through the power of roller skating, she’d have been sorted).
“So, she did speak to you like shit then?” Rosé started shaking her head and Denali immediately began to understand why girls in teen dramas liked it when boys punched each other for them.
Protective Rosé was somehow even hotter than normal Rosé.
Not that she’d have ever described anything about Rosé as normal.
“I mean she did ask me what type of training I’d had when I got hired here. And if it was normal for them to hire people of ‘my mental calibre’”.
“I am so fucking sorry.” Rosé grabbed a pen and paper from her bag and began to scribble. “I’m giving you my number so you can call me if she ever comes in here and tries to terrorize you again, I’m so embarrassed.”
“It’s fine honestly. It’s taken some time out of my day at least.” Denali pointed to the clock on the wall.
“You finished soon?” Rosé raised a brow.
“I will be once I put all this shit back.” Denali let out a laugh at the conveyor full of trinkets.
“You got plans?”
‘Yes, I’m going to McDonald’s with Mik. In fact, it’s all I’ve thought about since I got here today.’ Is what Denali should have said.
Instead, she shook her head.
She’d buy Mik a McFlurry tomorrow.
“Good cause I’m taking you out to say sorry for this. She’ll fucking hate it.”
“You always take out girls just piss off your step-mam?” Denali asked, wondering where on earth Rosé and her mayonnaise-loving palette would be planning on taking her exactly (as if she wouldn’t have eaten a literal school dinner if it was going to be with Rosé).
“Don’t get it twisted, baby. I’m asking you out because you’re hot and you’re one of the only people in this town I’ve managed to find with a half-decent sense of humour. Pissing her off is just a bonus.”
Denali was too stunned to speak.
“Shoot me down if you want.” Rosé held up both her hands. “But if you’re up for it I can come pick you up later?”
“Yes,” Denali choked out. Clearly, she’d spent far too long worrying about what would happen if Rosé McCorkell came into her work and tore her eyes out that the thought of losing her tongue never even occurred to her. “I’ll text you.”
“Perfect.” Rosé sang the word before leaving the shop, Denali practically dancing as she started putting all the items in a basket ready to put back where they belonged.
Because she had a date with Rosé.
Terrifying Rosé who she’d fancied from the moment she saw her.
She had a date with unreal Rosé and all she had to do to get it was be abused by a customer. Like that didn’t happen every other day anyway?.
She’d just been paid to be asked on a date by the Rosé and couldn’t even think of a more perfect gift to ask for that Christmas.
Absolutely nothing could kill her stride right then.
“Excuse me.” A familiar voice stopped her manic basket packing-dance session. “Sorry to disturb you but I was in here yesterday and you put aside a nutcracker for me, I forgot my purse but I’m back now. Purse at the ready!”
“Yeah, I gave it to my colleague to give to you, like twenty minutes ago?” Denali smiled at the girl and continued to grab the things from the conveyor.
“Oh no, I’ve just gotten here,” the girl replied. “I came straight to you.”
Fuck.
Denali made a silent prayer to God they’d at least wait 'til the new year for her customer service meeting this time before turning back to the girl.
***
“I cannot believe you ate those nachos. They were the literal one thing I had going for me with this present.”
“How was I supposed to know?” Lemon propped her feet onto Scarlet’s dashboard and started stretching. “You can’t just leave a bag of nachos with an array of dips lying around and expect me not to tuck in.”
“They were in a gift-wrapped bag in my wardrobe! How on earth is that lying around?”
Scarlet waited until she hit the next red light and yanked her sister’s feet down, the temptation to chuck her out of the car there and make her walk the rest of the way to dance class burning through her body like the half-eaten tub of Hot Salsa she’d found on her floor upon returning home that day.
“You can buy some more, surely?”
Lemon was right of course, unaware that Scarlet had already been planning to get them from the shop and make her late on purpose as a form of retribution, but it didn’t make her any less annoyed.
She didn’t want to buy Yvie anything she could have just grabbed from the shop on the way, she wanted to get her something that meant something. Something that told her something.
Well, something that told her something other than ‘I remembered you like nachos’.
Even if there was an extremely high chance she’d have thrown that something in the bin as soon as she’d gotten home.
“Right, I’m pulling up next to the Co-op. You can run in and get me exactly what you ate.” Scarlet made a swift turn and ignored the beeping sounds that came from behind her.
You’d have thought the amount of time she’d spent ferrying people around would have made her a better driver but she could have sworn it made her worse; she was always either too annoyed at Lemon to focus on the road or too busy singing along to the car radio with her to remember she was even in charge of a vehicle. And, well, Yvie was Yvie.
Scarlet seemed to forget how to do even the most basic of things trying to impress Yvie, somehow always making the other girl dislike her more in the process.
“Can I have your card?”
“You’re joking, aren’t you?” Scarlet turned to her sister and gasped as though she’d just been slapped across the face with her own fluffy slider (an apt comparison considering this was something Lemon had actually done to her on multiple occasions). “You can get me a Coke Zero too. And a Fanta for Yvie.”
It didn’t take long for Lemon to return, chucking the stuff for Yvie in the back of the car then hopping back in next to Scarlet.
“I thought this girl was mean to you anyway, why are you so bothered about getting her a good present?”
“Because I picked her name out. I’m obviously gonna want to get her a good present, I’d be embarrassed if I didn’t.” Scarlet lied. “And besides it's only nachos, it’s not like it’s anything crazy.”
“I’m pretty sure I also saw a CD and a pair of earrings and a card in there too…” Lemon’s eyes gazed down at the bottle of Coke.
Every day that girl was becoming more and more like Scarlet and every day she feared it.
“You can have a sip. One sip and that’s all. I won’t be having Dad saying I fill you with crap before dancing again.”
Lemon opened the bottle and changed the subject, chatting about her latest school drama the rest of the way instead. Like Scarlet, she had a knack for pressing things that other people wanted to drop.
The only thing different was that this was Scarlet’s car and she bore no risk of being thrown out of it.
In fact, she struggled to get out once she made it to the Centre, sitting at the wheel for about five minutes before plucking up the courage to grab her gift and go in.
At least she didn’t have to worry about who had chosen her, having overheard the other girls chatting on the walkie talkies a few weeks ago and working out pretty quickly that Jaida had picked her name.
She just wished that whatever Jaida had bought her wouldn’t be ten times better than what she had for Yvie.
“Hey!” Heidi pulled her into a hug once she sat down with everyone. “You want a drink? Pri’s got a bottle of voddy with her, wants to be a bit tipsy once we give out the presents, yano?”
By the sounds of it, Heidi already was, but Scarlet wasn’t one to pass judgement.
“Don’t tell her that!” Priyanka smacked her friend on the arm before turning back to Scarlet. “Sorry Scarlet, I just don’t really want your Dad to think I just bring bottles of vodka to work on the daily even if this is meant to be a party. You can have some if you want though?”
“It’s fine, I won’t say anything. Also, I’m driving so I can’t anyway.”
“Not even one?” Jaida asked. “You’ll be fine after one.”
“Yeah, you can have one!” Heidi chorused.
“Honestly, I’m fine.”
Scarlet knew she’d be fine but felt sick at the thought of it touching her insides, her tummy already turning thanks to the whole Secret Santa thing. She tried to think of what her friends would have said, told her she was being dramatic and that it didn’t matter if it wasn’t the perfect gift because Yvie would be stupid if she didn’t like it anyways.
They’d probably also call her fucking insane for being so upset about losing out on a gift she knew Yvie hated. That it was definitely a much more normal thing to give someone a gift you had some idea they’d like.
But she and Yvie weren’t normal friends.
“Mate, she struggles to drive when she’s sober, you don’t want her getting in the car after a glass of that shit.”
Scarlet hadn’t even noticed Yvie was behind her until she’d said it, watching as the other girl greeted the rest of their friends before turning to Scarlet and giving her a nod.
If anyone else had said it she’d be upset with them, pull them aside and tell them off for making such a rude comment about her but things were different with Yvie, she spoke a secret language Scarlet hadn’t heard from anyone else before; words exchanged in the back of the cafe next to the panini machines, over the centre console of her car, the coffee shop next to Scarlet’s old school and the spot by the river they’d walked to when they shared a lunch break and decided they deserved some fresh air.
Either that or Scarlet was crazy.
That or Yvie was just being rude about her driving.
Maybe Yvie didn’t say it just so that the girls wouldn’t pressure Scarlet to drink when she didn’t want to.
Maybe she was just ungrateful for all the lifts.
But Scarlet wasn’t crazy and she wasn’t dumb.
Yeah, she was a bit ditzy and got scared by loud noises and the dark and serial killer those documentaries Naomi was always putting on. But she wasn’t dumb.
She could see the way Yvie looked at her even when she did leave her glasses in the glove compartment of her car.
Something in her eyes would sing a harmony just a touch higher than the main chords of her words, the type you can’t hear properly until you pull the song apart bit by bit, quiet and subtle but still there. And Scarlet didn’t need to pull it apart just yet. Not when she could hear the melodies just fine on her own.
She’d be happy so long as it just kept playing.
“You excited to give your present?” Yvie gestured to the bag in Scarlet’s hand, letting the rest of the group get lost in pouring their drinks.
“A little,” Scarlet replied, wondering if Yvie had managed to figure out she’d picked her name out in the end.
“Yeah, well I was wondering if you could take a look at mine, actually?”
“I thought you said there was something deeply wrong with my taste level.”
“Oh, there is.” Yvie laughed as she guided her into the cafe, stopping at the front counter. “There's just also something deeply wrong with the taste level of the person I have for Secret Santa, so I figured you’d be a good person to ask.”
“Don’t be so mean about Heidi!”
“I don’t have Heidi.” Yvie motioned to the fridge at the bottom of the counter, the one they would shove the milk jugs in when they were still in the middle of using them and couldn’t be bothered to wash them out just yet (well, Scarlet did this, she wasn’t exactly sure anyone else did too).
Only there wasn’t any milk in there when she bent down to open it.
Just the most perfect gift she could have given.
One so good she’d even have given it herself.
“I didn’t know if you’d even remember but you were really enthralled by that thing when we were in the Range the other week. And I just didn’t want to give it to you in front of everyone cause I thought they’d think I was a fucking lunatic for buying you something so weird and terrifying so I thought I’d just do it now. Plus, I kept feeling like it was staring at me which is why I had to shut it in the fridge, it’s been here for like three days. I mean, even the girl in the shop looked at me like I was insane when she sold it to me. I had to ask them to get that thing from the back too. I’ve got the receipt if you don’t like it though, you could swap it for some of those candles they’ve got, the orangey ones? I know you like them.”
“No, I do.” Scarlet stood up straight and turned to face Yvie again, pulling the nutcracker close to her chest. “I really, really like it.”
“Yeah?”
“No, yeah, I do. Thanks, Yves. I really do, I love it.”
To describe working in retail during the build-up to Christmas as a nightmare was an understatement. If Denali had to put it into words, she’d say it was more of a simulated reality, a fucked-up episode of Black Mirror where everyone in radius seemed to lose all concepts of human decency and she was the only person left with the power to harness common sense and rational thought.
Just last week she had to explain to a lady why a voucher for a completely different shop wouldn’t work at the till last week, culminating in a team meeting where she was forced to apologise for “rolling her eyes like a fruit machine at the customers” because, of course, they’re always right.
Of course, it wasn’t always too bad, there were nights like Wednesday when the mothers of the town were too busy waiting for their kid to say a line in the nativity to get into fights about three-draw storage units and the store would find its own lull, leaving Denali free to hide in the lamp aisle (her favourite one, shortly preceded by the one with all the fake flowers).
A few people her own age would stumble in, grabbing some frozen sausage rolls from the Iceland section and browsing all the stationary before getting on their way. A trip to the retail park and big Tesco was a big deal when you’re a student in essay season so Denali was never too surprised to see them on those kinds of nights.
Yet somehow, she found herself completely and utterly gobsmacked at the sight of Rosé McCorkell coming down the escalator basket in hand, her carnation pink curls spilling out of her scrunchie to catch Denali’s eye right away.
Denali had read about carnations in a mythology book her Nana had bought her one birthday. The Goddess Diana fancied a young shepherd boy who rejected her so she ripped out his eyes and threw them into the soil, sprouting into the carnation. She couldn’t really imagine liking someone enough that she’d want to rip their eyes straight from the head if they rejected her but then again, she also never understood why the dumb shepherd boy rejected the literal goddess of hunting in the first place.
It was safe to say Denali had always had a thing for absolutely terrifying women.
Not that Rosé seemed the type of person to rip people’s eyes out or anything but Denali had tried out against her for the role of Fanny Brice in their musical theatre group and she’d still not properly recovered (she’d never imagined a rendition of Don’t Rain on My Parade could be scary or sexy yet somehow it was both? And if she was being honest, she hadn’t known whether to cry or say hello to the heel of her foot when she’d gotten home that night).
Pretty soon she made her way towards the checkouts and Denali wondered why on earth she'd left the house wearing a little tartan skirt considering it was snowing outside and the colours clashed with just about everything else she had on. Despite spending around ten weeks awed by Rosé’s talent and beauty, Denali drew the line at the girl’s taste level - a big, black line that painted over all the mismatching patterns and unnecessary ruffles that burned her retinas more and more every rehearsal.
And this was coming from someone who’d spent twenty years watching ice skating competitions.
Not that she minded too much that day, the sight of Rosé’s long legs striding over making her own almost too weak to hold her weight.
Maybe she did need her eyes tearing out after all.
“Hey.” She popped her things down on the conveyor: two packs of laminating sheets, a pink notebook with a matching pen, a box of Turkish delight and the biggest bottle of Heinz low-calorie mayonnaise Denali had ever seen in her life (very random, Denali thought to herself. But also very Rosé). “You’re a Rollerskate Rag, right?”
Denali dropped the notebook and watched it slide all the way down to the bottom of the bagging area.
Rosé McCorkell knew who she was.
“Yeah, I, erm, tried out for a proper part but don’t think my acting’s quite there yet.”
“Oh, baby, don’t say that. I’ve seen you skating and you’re there for a reason. I reckon I could use some lessons from you before opening night if I’m being honest.”
Rosé McCorkell had noticed her.
Rosé McCorkell wanted roller-skating lessons from her.
Rosé McCorkell called her baby?
“I dunno, I'm pretty sure the whole point is that you’re meant to be bad. So long as you don’t fall off stage and flatten a member of the audience, I think you’ve done your job.”
It was then that Denali realised it wouldn’t make the tiniest of differences to her situation if her eyes were ripped out [after all]
Because she’d made Rosé laugh, a big hearty laugh that sounded like it came from a middle-aged man yet fell out of her lips so naturally. Of course, she’d miss the smile that came along with it, the chip in Rosé’s front tooth she’d never been able to spot in the studio or on her Instagram posts, a sneaky glimpse at the perfectionist’s imperfection that only lived for Denali there at that moment, something suddenly quite special about the bright white lights of the store and the royalty-free Christmas covers that played around them. But she could do that, survive without her sight so long as she could still hear Rosé’s stupid husky laugh (she knew this was quite a dramatic statement to be making, even if only in her head, but Denali figured anything that made the Glee version of Last Christmas feel like the pinnacle of romance ought to be powerful enough to allow for altering of the senses).
“Well, we’ll just have to make sure there's a few empty spaces in that front row just in case then. A big sign telling everyone to mind their heads for falling theatre kids.”
Rosé began popping her things into her tote, immediately making Denali regret how efficient she was at finding barcodes. In fact, watching Rosé packing ready to leave suddenly made the months she and Mik had spent competing to see who could scan quicker after watching the staff at Lidl absolutely outdo the pair of them feel like the dumbest waste of time in the history of retail jobs.
And she’d once spent an entire three afternoons trying to properly distribute the fluff in every cushion.
“Here.” Denali stopped her just as she went to say bye, rummaging through her drawer for one of the gift cards she was supposed to be saving for the post-Christmas sales. “Take one of these for the next time you need a giant bottle of mayonnaise. It only activates on Boxing Day though so you’ll have to make sure that one lasts you ‘til then.”
“Thanks, baby.” Rosé took the gift card from her hand, catching Denali’s eye for a second or two too long before turning to leave. “I’ll see you around.”
Denali waited until she was fully out of the shop to let out a breath, smiling to herself like an idiot for the entire rest of her shift, unaware of who or what was even around her because the only thing her eyes could see was Rosé.
***
“Look I’m really sorry I’ve forgotten my purse but I do want to come back tomorrow to buy this and it's the last one, is there any chance you could keep it in the back for me to make sure no one takes it? It’s like super important.”
Scarlet knew what she was going to buy for Yvie the second she pulled the name out of the hat.
She’d known before she picked her name too, having run through ideas for what she’d get each member of staff depending on whether or not she was their Secret Santa: a magic eight ball for Priyanka or perhaps some old Spice Girls merch, a nice pair of dangly earrings for Jaida and the biggest bottle of jager she could find if she picked Heidi, provided, of course, that she only consumed it when she didn’t have a shift the next day (Scarlet did not fancy a repeat of the “why is there brown rice in the sink?” saga from Halloween).
The possibilities were endless.
Yet still, only one thing had come to mind when she thought about what to buy her closest friend and worst enemy at the Centre (well, two things, but she figured she couldn’t buy a new soul at the retail park down the road and didn’t really fancy driving out of town to find one).
The fucking nutcracker.
Or as Yvie had kindly referred to it on the previous week's shopping trip, “Satan in wood form.”
“I think it’s quite cute.” Scarlet looked at the nutcracker then back at Yvie.
“I’m sorry, you what?” Yvie spoke with the passion of great poets. Tennyson’s charge and Dunbar’s tragedy and Angelou’s ocean all there in her pure hatred for the trinket. She was crazy as fuck sometimes but that’s what Scarlet had grown to really like about hanging out with her; Yvie threw her entire being into their points of contention like she was fighting for her life and Scarlet wanted nothing more than to take its weight.
And poking just that little bit of it back.
“I said I think it’s cute. Me and Lemon watch Barbie in the Nutcracker like every week - it's just like the one from that, see, Yves?”
“I’m going to ignore the fact that you, at the ripe age of eighteen, just admitted to watching Barbie in the Nutcracker every week with your sister because you clearly have something wrong with your level of taste if you think this piece of tat is anything near cute. I honestly think they should fire whoever even designed this. And you want to put it in the Centre?” Her eyebrows danced up and down as she spoke and Scarlet fought every bone in her lower face not to crack a smile. “Oh, hey guys, you know that fifty quid we had to spend on Christmas decorations. Well, we didn’t actually get anything to put on the counters. Or any lights to wrap around the trampoline railings. Didn’t get any fake snow either, sorry - Scarlet spent the majority of it on a crystalised nutcracker we found in the “Last Chance to Buy Bin” at the Range because apparently children aren’t getting enough nightmares from her safety talks and we thought we really ought to do something to change that this festive period.”
Scarlet put her hands over the nutcracker’s head and gasped, covering its eyes and non-existent ears from Yvie’s heinous words.
“Well, I think it’d be money well spent.”
“And that’s exactly why they made you bring me with you to do this.”
No one had made her, of course. Just like no one made her drive Yvie home after every shift, taking the long way around the river cause Yvie said the bridge by hers can get really icy this time of year, stopping for a bag of chips and batter if either of their stomachs made a noise or a hot chocolate if Scarlet so much as heard Yvie shiver.
But it was easier that way.
To pretend their time together was happenchance.
That they were forced to spend so much time side by side that they had started to breathe in the same beat.
“I have incredible taste and you know it.” Scarlet reluctantly put the nutcracker back into the bin, tapping a goodbye on its chest and pulling a pout towards Yvie.
“Barbie in the Nutcracker?”
“Every week was an exaggeration, it’s more of a monthly thing if I’m honest with you. We only watch the Twelve Dancing Princesses every week.”
“It’s that fact I know you’re not even joking.” Yvie shook her head, flipping the nutcracker around on its front before shuddering and making her way down the next aisle, Scarlet following her footsteps like they were the only ones visible in a big field of snow.
Of course, the girl looked at her like she was crazy when she brought it over, probably wondering why she would buy it in the first place, never mind why she wanted to have it stored in the back for her like an expensive piece of jewellery at auction.
“If not, I can come back tonight. I just don’t think I can make it in time.”
A half-lie, really. The shop didn’t close for another few hours so Scarlet had plenty of time to drive to Plastique’s, grab her purse and come back to claim her perfect gift. Only the centre closed in thirty minutes, which meant someone else would be waiting at the bus stop in thirty-five if Scarlet didn’t turn up for “last-minute rush” cover that she’d pretend her dad sent her for and wouldn’t even bother to write on her timesheet.
“I’ll put it in the back for you.” The girl took the nutcracker with care, smiling at Scarlet in that painstakingly familiar way that said ‘customer service at Christmas is just the best place to be in the world and I understand now why Santa’s elves are so happy only ever seeing each other.’
“Thank you so much, you’re honestly an angel.”
Scarlet walked out of the store with her feet slightly above the ground, knowing that, despite not faring so well in the overall war, Team Scarlet was about to change the course of history with her triumph in the Battle of the Nutcracker.
And she’d get to see Yvie’s face live and in colour in just one week as it happened.
***
When Mik had texted Denali at ten-thirty saying ‘girl this place is hell today just warning you. i would be faking some sort of illness before you start if i were you xxx’ (shortly followed by a second message telling her to ignore that and not to fake an illness or else he’d be the only sane member of staff there and wanted someone to get a Maccy’s with at the end of their shifts), she hadn’t really started with a whole load of optimism, pretty much knowing things were going to go wrong from the get-go.
Which they did, of course. But none of it really bothered her until the afternoon. A man let his dog piss in the DIY aisle? She was too busy helping an old lady carry her bags to the car in the name of excellent customer service so Kandy would have to do it instead. The fire alarm went off after Tina from HR burnt her toast in the staff room? All Denali could see was an extra half an hour added to her lunch break.
Actually, she was having a pretty good day until it happened.
Because even the promise of a post-work McDonald’s didn’t make an interaction with a Karen any more worth it.
She’d been quite lucky on the Karen front, hadn’t had any in a while actually - though she did speak to a girl a tad younger than her the night before who she could see being a bit of future Karen, not the crazy ‘I want to speak to the manager and get you fired’ type but certainly the ‘I might just nip behind the till and grab my own drink if no one is here to get it for me’ type. This Karen though? This one was beyond both. She was ready to reach into the till with her French manicured tips and grab Denali’s wages herself.
“Look, it says it right there on the back, these gift cards are only valid from the 26th December to the 31st January. Someone has just given it to you early so you can come in and spend it as soon as the deal starts. They will have explained that to you.” She pointed to the fine print on the back, knowing fine well Mik would be paying for her fucking McChicken for giving out so many of the stupid gift cards that week.
“Exactly, it’s not even January yet so it must be valid.” The woman exclaimed like this was a game of poker and she’d just played her ace. When Denali, and every single other person on the planet with an ounce of common sense (besides maybe her manager), would be able to see it was only a two.
“Yes, but it’s not December 26th yet either.” Denali pointed to the back of the card, trying her best to come off as patient when she wanted to turn into Tiffany Pollard’s mom and ask her what, in God’s name, was not clicking.
“So how do you expect me to pay for all this stuff, I mean, I’ve spent my personal time picking all this out?”
And I’ve spent mine scanning it, Denali replied in her head, a set of fully gritted teeth hidden behind her lippy smile.
“Look I can pop it all back for you if you want or you can get it now, it’s just you can’t use that gift card on anything until after Christmas.”
Denali had already explained this, the woman telling her that she needed this stuff before Christmas and it would be useless after but she had no other path to go down at that point, ready for the conversation to take up the entire rest of her shift and perhaps even overtime.
Heck, the way this woman was going the 24-hour McDonald's would have found a way to close by the time Denali got away.
“My daughter gave me this, you know. I’m gonna go outside and call her so she can come down here and sort this out.”
“If you must.” With that the woman scuttled away, practically attacking the air with her Radley as she did, leaving Denali to temporarily close her till with all the crap on it and move everyone waiting over to Mik’s.
Perhaps she wouldn’t get that free McChicken after all.
“I’m sorry.” She went over to help at Mik’s counter, eyeing the door cautiously for the woman’s return.
“It’s not your fault gorge. Honestly, can’t wait for all these boomers to die out so we can just live life in harmony.”
Denali looked up at the guy packing his bag and tried her best not to laugh: “He’s kidding.”
He wasn’t.
“I think she’ll stay here until Boxing Day at this rate, you’ll have to make yourself a Christmas dinner from all the frozen stuff and eat it while she stares you down.”
“No way would I miss my Mama’s cooking for that piece of-” Denali stopped herself before swearing in front of the customer, the sight of Kandy coming over bringing flashbacks to the customer service meetings of Christmas past that she didn’t fancy repeating (not that ‘I can’t wait for all these boomers to die’ wasn’t already enough to land them in one).
“Hey girls, do either of you know if we have any nutcrackers? Some ugly ass rhinestoned thing we had in earlier?”
Denali immediately regretted calling the girl from the night before a future Karen; she had manners and a smile and Denali would do anything to go back and serve her instead of Mrs I Don’t Know How to Work a Calendar.
“It’s in the stock room next to the party decorations,” Denali shouted over, about to tell Kandy she’d run and get it until she heard the automatic doors sliding open and knew she wouldn’t have a chance.
“Wish me luck,” she mumbled before making her way back to her own till, mentally preparing herself for the return of the Karen as she took a slow stroll back.
Making it all the more surprising when she looked up to see Rosé there instead.
Oh.
Her fake smile turned real at the sight of her friend (if you could call someone you’d been in a drama group with for half a year and flirted with once at work a friend, Denali didn’t really know the right word for that one)
“Hey.” She felt herself turn red for no apparent reason as she took her seat again, too scared to make eye contact with the other girl just yet (crush. The word was crush).
“Hi,” Rosé spoke quietly, but not in the sexy whispering way she had when she’d asked Denali to teach her to skate. It was…a wince almost?
Denali looked up to see her face properly.
Oh.
“Did my stepmother come in here and shout at you about the gift card you gave me?” She spoke straight to the point, taking Denali off-guard.
“Potentially.” Denali scrunched her face up with second-hand embarrassment, her life was now an episode of a sitcom. And not just any old episode, no, this one was the type that got mentioned in Buzzfeed articles listing the cringiest moments on the small screen.
She had to go tell Mik to shut the fuck up about killing off boomers immediately! Any one of those could be the Grandad of the hot guy they always see at the Caribbean place on a Friday night. You never knew just who could be related to your crushes these days (Denali probably should have known).
“Look I’m really, really sorry. I did tell her she couldn’t use it until Boxing Day but she obviously doesn’t care, I didn’t think she’d come in here and talk to you like shit.”
“It’s fine honestly.” Denali tried to brush her off, knowing fine well that Rosé would be able to see through her terrible acting (if only there was a way to lie through the power of roller skating, she’d have been sorted).
“So, she did speak to you like shit then?” Rosé started shaking her head and Denali immediately began to understand why girls in teen dramas liked it when boys punched each other for them.
Protective Rosé was somehow even hotter than normal Rosé.
Not that she’d have ever described anything about Rosé as normal.
“I mean she did ask me what type of training I’d had when I got hired here. And if it was normal for them to hire people of ‘my mental calibre’”.
“I am so fucking sorry.” Rosé grabbed a pen and paper from her bag and began to scribble. “I’m giving you my number so you can call me if she ever comes in here and tries to terrorize you again, I’m so embarrassed.”
“It’s fine honestly. It’s taken some time out of my day at least.” Denali pointed to the clock on the wall.
“You finished soon?” Rosé raised a brow.
“I will be once I put all this shit back.” Denali let out a laugh at the conveyor full of trinkets.
“You got plans?”
‘Yes, I’m going to McDonald’s with Mik. In fact, it’s all I’ve thought about since I got here today.’ Is what Denali should have said.
Instead, she shook her head.
She’d buy Mik a McFlurry tomorrow.
“Good cause I’m taking you out to say sorry for this. She’ll fucking hate it.”
“You always take out girls just piss off your step-mam?” Denali asked, wondering where on earth Rosé and her mayonnaise-loving palette would be planning on taking her exactly (as if she wouldn’t have eaten a literal school dinner if it was going to be with Rosé).
“Don’t get it twisted, baby. I’m asking you out because you’re hot and you’re one of the only people in this town I’ve managed to find with a half-decent sense of humour. Pissing her off is just a bonus.”
Denali was too stunned to speak.
“Shoot me down if you want.” Rosé held up both her hands. “But if you’re up for it I can come pick you up later?”
“Yes,” Denali choked out. Clearly, she’d spent far too long worrying about what would happen if Rosé McCorkell came into her work and tore her eyes out that the thought of losing her tongue never even occurred to her. “I’ll text you.”
“Perfect.” Rosé sang the word before leaving the shop, Denali practically dancing as she started putting all the items in a basket ready to put back where they belonged.
Because she had a date with Rosé.
Terrifying Rosé who she’d fancied from the moment she saw her.
She had a date with unreal Rosé and all she had to do to get it was be abused by a customer. Like that didn’t happen every other day anyway?.
She’d just been paid to be asked on a date by the Rosé and couldn’t even think of a more perfect gift to ask for that Christmas.
Absolutely nothing could kill her stride right then.
“Excuse me.” A familiar voice stopped her manic basket packing-dance session. “Sorry to disturb you but I was in here yesterday and you put aside a nutcracker for me, I forgot my purse but I’m back now. Purse at the ready!”
“Yeah, I gave it to my colleague to give to you, like twenty minutes ago?” Denali smiled at the girl and continued to grab the things from the conveyor.
“Oh no, I’ve just gotten here,” the girl replied. “I came straight to you.”
Fuck.
Denali made a silent prayer to God they’d at least wait 'til the new year for her customer service meeting this time before turning back to the girl.
***
“I cannot believe you ate those nachos. They were the literal one thing I had going for me with this present.”
“How was I supposed to know?” Lemon propped her feet onto Scarlet’s dashboard and started stretching. “You can’t just leave a bag of nachos with an array of dips lying around and expect me not to tuck in.”
“They were in a gift-wrapped bag in my wardrobe! How on earth is that lying around?”
Scarlet waited until she hit the next red light and yanked her sister’s feet down, the temptation to chuck her out of the car there and make her walk the rest of the way to dance class burning through her body like the half-eaten tub of Hot Salsa she’d found on her floor upon returning home that day.
“You can buy some more, surely?”
Lemon was right of course, unaware that Scarlet had already been planning to get them from the shop and make her late on purpose as a form of retribution, but it didn’t make her any less annoyed.
She didn’t want to buy Yvie anything she could have just grabbed from the shop on the way, she wanted to get her something that meant something. Something that told her something.
Well, something that told her something other than ‘I remembered you like nachos’.
Even if there was an extremely high chance she’d have thrown that something in the bin as soon as she’d gotten home.
“Right, I’m pulling up next to the Co-op. You can run in and get me exactly what you ate.” Scarlet made a swift turn and ignored the beeping sounds that came from behind her.
You’d have thought the amount of time she’d spent ferrying people around would have made her a better driver but she could have sworn it made her worse; she was always either too annoyed at Lemon to focus on the road or too busy singing along to the car radio with her to remember she was even in charge of a vehicle. And, well, Yvie was Yvie.
Scarlet seemed to forget how to do even the most basic of things trying to impress Yvie, somehow always making the other girl dislike her more in the process.
“Can I have your card?”
“You’re joking, aren’t you?” Scarlet turned to her sister and gasped as though she’d just been slapped across the face with her own fluffy slider (an apt comparison considering this was something Lemon had actually done to her on multiple occasions). “You can get me a Coke Zero too. And a Fanta for Yvie.”
It didn’t take long for Lemon to return, chucking the stuff for Yvie in the back of the car then hopping back in next to Scarlet.
“I thought this girl was mean to you anyway, why are you so bothered about getting her a good present?”
“Because I picked her name out. I’m obviously gonna want to get her a good present, I’d be embarrassed if I didn’t.” Scarlet lied. “And besides it's only nachos, it’s not like it’s anything crazy.”
“I’m pretty sure I also saw a CD and a pair of earrings and a card in there too…” Lemon’s eyes gazed down at the bottle of Coke.
Every day that girl was becoming more and more like Scarlet and every day she feared it.
“You can have a sip. One sip and that’s all. I won’t be having Dad saying I fill you with crap before dancing again.”
Lemon opened the bottle and changed the subject, chatting about her latest school drama the rest of the way instead. Like Scarlet, she had a knack for pressing things that other people wanted to drop.
The only thing different was that this was Scarlet’s car and she bore no risk of being thrown out of it.
In fact, she struggled to get out once she made it to the Centre, sitting at the wheel for about five minutes before plucking up the courage to grab her gift and go in.
At least she didn’t have to worry about who had chosen her, having overheard the other girls chatting on the walkie talkies a few weeks ago and working out pretty quickly that Jaida had picked her name.
She just wished that whatever Jaida had bought her wouldn’t be ten times better than what she had for Yvie.
“Hey!” Heidi pulled her into a hug once she sat down with everyone. “You want a drink? Pri’s got a bottle of voddy with her, wants to be a bit tipsy once we give out the presents, yano?”
By the sounds of it, Heidi already was, but Scarlet wasn’t one to pass judgement.
“Don’t tell her that!” Priyanka smacked her friend on the arm before turning back to Scarlet. “Sorry Scarlet, I just don’t really want your Dad to think I just bring bottles of vodka to work on the daily even if this is meant to be a party. You can have some if you want though?”
“It’s fine, I won’t say anything. Also, I’m driving so I can’t anyway.”
“Not even one?” Jaida asked. “You’ll be fine after one.”
“Yeah, you can have one!” Heidi chorused.
“Honestly, I’m fine.”
Scarlet knew she’d be fine but felt sick at the thought of it touching her insides, her tummy already turning thanks to the whole secret Santa thing. She tried to think of what her friends would have said, told her she was being dramatic and that it didn’t matter if it wasn’t the perfect gift because Yvie would be stupid if she didn’t like it anyways.
They’d probably also call her fucking insane for being so upset about losing out on a gift she knew Yvie hated. That it was definitely a much more normal thing to give someone a gift you had some idea they’d like.
But she and Yvie weren’t normal friends.
“Mate, she struggles to drive when she’s sober, you don’t want her getting in the car after a glass of that shit.”
Scarlet hadn’t even noticed Yvie was behind her until she’d said it, watching as the other girl greeted the rest of their friends before turning to Scarlet and giving her a nod.
If anyone else had said it she’d be upset with them, pull them aside and tell them off for making such a rude comment about her but things were different with Yvie, she spoke a secret language Scarlet hadn’t heard from anyone else before; words exchanged in the back of the cafe next to the panini machines, over the centre console of her car, the coffee shop next to Scarlet’s old school and the spot by the river they’d walked to when they shared a lunch break and decided they deserved some fresh air.
Either that or Scarlet was crazy.
That or Yvie was just being rude about her driving.
Maybe Yvie didn’t say it just so that the girls wouldn’t pressure Scarlet to drink when she didn’t want to.
Maybe she was just ungrateful for all the lifts.
But Scarlet wasn’t crazy and she wasn’t dumb.
Yeah, she was a bit ditzy and got scared by loud noises and the dark and serial killer those documentaries Naomi was always putting on. But she wasn’t dumb.
She could see the way Yvie looked at her even when she did leave her glasses in the glove compartment of her car.
Something in her eyes would sing a harmony just a touch higher than the main chords of her words, the type you can’t hear properly until you pull the song apart bit by bit, quiet and subtle but still there. And Scarlet didn’t need to pull it apart just yet. Not when she could hear the melodies just fine on her own.
She’d be happy so long as it just kept playing.
“You excited to give your present?” Yvie gestured to the bag in Scarlet’s hand, letting the rest of the group get lost in pouring their drinks.
“A little,” Scarlet replied, wondering if Yvie had managed to figure out she’d picked her name out in the end.
“Yeah, well I was wondering if you could take a look at mine, actually?”
“I thought you said there was something deeply wrong with my taste level.”
“Oh, there is.” Yvie laughed as she guided her into the cafe, stopping at the front counter. “There's just also something deeply wrong with the taste level of the person I have for secret Santa, so I figured you’d be a good person to ask.”
“Don’t be so mean about Heidi!”
“I don’t have Heidi.” Yvie motioned to the fridge at the bottom of the counter, the one they would shove the milk jugs in when they were still in the middle of using them and couldn’t be bothered to wash them out just yet (well, Scarlet did this, she wasn’t exactly sure anyone else did too).
Only there wasn’t any milk in there when she bent down to open it.
Just the most perfect gift she could have given.
One so good she’d even have given it herself.
“I didn’t know if you’d even remember but you were really enthralled by that thing when we were in the Range the other week. And I just didn’t want to give it to you in front of everyone cause I thought they’d think I was a fucking lunatic for buying you something so weird and terrifying so I thought I’d just do it now. Plus, I kept feeling like it was staring at me which is why I had to shut it in the fridge, it’s been here for like three days. I mean, even the girl in the shop looked at me like I was insane when she sold it to me. I had to ask them to get that thing from the back too. I’ve got the receipt if you don’t like it though, you could swap it for some of those candles they’ve got, the orangey ones? I know you like them.”
“No, I do.” Scarlet stood up straight and turned to face Yvie again, pulling the nutcracker close to her chest. “I really, really like it.”
“Yeah?”
“No, yeah, I do. Thanks, Yves. I really do, I love it.”
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Free markets
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Last autumn, I ran the most successful audiobook crowdfunding campaign ever, raising nearly $270k with ATTACK SURFACE, the third Little Brother book:
http://attacksurface.com
As successful as the campaign was, the delivery was a nightmare. Part of that was down to some pretty poor digital distribution tools on my fulfilment partner's side, but the real problem was mobile devices and their operating systems.
The earliest mobile devices made it very simple to synch and listen to audio you downloaded from the internet. Just plug in your Ipod, wait a few minutes and unplug it, and you'd have all your music synched and ready to listen to.
That's no longer true. If you download a zip file of MP3s to your laptop and want to transfer them to your phone or tablet to listen to on the go, the process involves many, many steps, and it baffled hundreds of my backers, who found themselves stymied by the complexity.
Of course, it's rare that we get digital assets by downloading them direct to our devices or transfering them from laptops - these days, it all comes through an app and "just works." So why not deliver everything via app?
For the same reason I had to do a Kickstarter, as it turns out. The market for audiobooks is monopolized by Amazon, through its Audible division. Audible has a mandatory DRM policy.
To sell a book through Audible, you have to let Amazon wrap it in its proprietary "digital lock." That lock can only be removed by Amazon - if I give you a tool to liberate my audiobooks, I commit a felony under Sec 1201 of the DMCA, and can go to prison for *five years*.
Locking my customers to Amazon forever is not good for my future. Amazon, after all, is notorious for squeezing its suppliers, and while we authors associated with major publishers aren't yet in the vice, indie audiobook authors are.
Amazon has stolen tens of millions of dollars from indie audiobook authors, who are also contractually forbidden from withdrawing their books from Audible:
https://pluralistic.net/2020/11/03/somebody-will/#acx
Amazon hasn't exercised forbearance for us "big name pros" out of respect for our stature - we've been spared this wage-theft thus far because they know our publishers are powerful enough to push back. But Amazon gains power daily, and once they can squeeze us, they will.
I'd sell my audiobooks through Audible if I could. My agent tells me that not selling through Audible cost me enough to pay off my mortgage and probably pay for most of my kid's college education. But I've turned down that money, because I WON'T lock my readers to Amazon.
Economists have a name for the extra money that companies like Audible are able to extract from buyers and sellers by dint of owning a choke-point in the market: this money is called "economic rents," and Audible is a "rent-seeker."
The founder who builds a factory and the workers who make it function all contribute something to its product. The landlord who owns the dirt underneath it contributes nothing, but still extracts rent, raising prices and lowering wages and profits.
Adam Smith railed against rents, describing markets as "free" when they were *free from rents*, not free from regulations. For centuries, a "free market" was a market where buyers and sellers operated without interference from rentiers, not regulators.
This is the subject of my latest Locus column, "Free Markets," which makes the connection between Amazon's rent-seeking on audiobooks and the reason I couldn't deliver my audiobooks by app.
https://locusmag.com/2021/03/cory-doctorow-free-markets/
The short answer? If you sell stuff through an app on either of the major mobile app stores, then Google and Apple require you to use their payment processors and pay 30% for the privilege.
Apple recently cut its app tax to 15% for some sellers, but the actual cost of processing a payment is 0.5-3%. It's ironic that two of the most aggressive corporate tax-evaders in the world are levying a 30% tax on anyone who uses mobile devices.
But it's not merely ironic, it's fatal. One of the audiobooks I sold in my crowdfunder was the Random House audiobook of LITTLE BROTHER; which retails for $20. I get a 20% wholesale discount on it (I make $4/copy). If I sold that book to you on an app, I'd *lose* $2/copy.
Which brings me back to the massive regression in ease-of-use for downloaded media on mobile devices, the massive retreat in usability from the first Ipods to their distant descendants in our pockets today.
It's possible that this is a coincidence. Maybe the fact that unusable web-downloads corral sellers into using app stores and handing over 30% commissions are just a coincidence.
But maybe not. Maybe mobile devices intentionally suck as download devices because wrecking the once-functional download workflow makes billions for the mobile duopoly.
I crowdfunded an audiobook to escape Amazon's rent-seeking, only to get caught in the rent-trap of Googple. Once we dreamt of free markets, where buyers and sellers could transact without rentiers sticking their hand in the till.
Today, we have *unregulated* markets that are anything but free. Sure, the ferryman is free to buy out the bridge company and shut it down, and force all the other ferry services out of business and then charge merchants 30% vig to reach the market.
But the "free market"? It's nowhere to be found.
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millenniumpuzzle · 4 years
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it’s beginning to look a lot like checkout
summary: Joey is trying to survive working as a cashier during the holiday season. When a cute customer manages to turn around his entire day, he doesn't think he'll ever see the guy again. But when he keeps turning up, will Joey manage to form a relationship with him?
howdy! yes, i’m posting a multi-chapter fic for once. you can also read it on ao3 here <3 hope y’all enjoy!
Not for the first time today, Joey eyed the speaker embedded in the ceiling above his cash register and wondered how difficult it would be to smash it from the ground. Sure, it was a few feet up, but if he threw something hard enough at it, he could probably damage it, right? The stapler at his register wasn’t too heavy, but it was solid enough that it might fritz it out. Then again, he would almost certainly be fired, but he would take that if it meant that the speaker was at least non-functional. Anything to stop being forced to listen to that damn Christmas music.
Normally, he couldn’t really hear the music pumped through the hardware store at which he was (regrettably) employed, being too quiet to hear over the general din of a retail environment. The only exceptions were with songs he knew, which he was able to pick out easier, or when there was hardly anyone in the store making noise to drown out the speakers overhead. However, that all changed when Thanksgiving ended. Once that happened, corporate switched their generally palatable 70’s playlist to Christmas music, and Joey’s annual nightmare began.
That’s not to say he didn’t like Christmas; he wasn’t religious, so he didn’t really celebrate it except in the most bare-bones sense of getting his dad and sister a present on the day, but he thought the holiday season in general was fine. It was listening to the same damn songs for hours on end that was driving him up the wall. While he might hear a repeat or two on the standard playlist if he had a long shift, when Christmas rolled around, it was very possible to hear the same song three different times in only a few hours. If Joey ever met the person that designed this playlist and told their store to play it, he would give them a piece of his mind—and a piece of his fist besides.
Damn brain, he thought, resting his chin on his elbows, which were crossed on the counter. Can’t pay attention to somebody when they’re talking to me, but I can’t stop paying attention to Christmas music. Figures.
Furtively, he pulled his phone out of his pocket and checked the time: 3:15 pm. Only forty-five minutes until he got to clock out, but he knew this would be the longest part of his shift. It was after lunch but before most people got off work, meaning that business had slowed to a crawl. Normally, he was grateful for any downtime at work, especially later in his shift, but as “Silver Bells” started up for the fourth time that day, Joey was actively wishing someone would come to his register, just so he would be able to tune out the music.
The irritation from the music just added to everything else miserable about working in retail; Joey’s knees were killing him from having to stand all day on a concrete floor, and he was in that half-bored, half-stressed state that came with a slow moment at the register. He wanted to zone out, think about what he would make for dinner or come up with something fun to do with Serenity over her school break, but he couldn’t risk getting interrupted by a customer. So, he was stuck, unable to sit and rest his knees and forced to pay attention to his surroundings. Which, unfortunately, included the music.
The tell-tale beeping of a register being activated was a welcome distraction, and he picked his chin off his elbows to look in the direction of the noise. It wasn’t especially eventful; just his coworker, Ryou, being forced into scanning some lady’s entire basket, despite the fact that she was at a clearly labeled self-checkout register. Joey felt bad for him; Ryou was a sweet guy, which meant that he often got roped into doing way more than he should. He did, however, have more than a passing interest in the occult, which he weaponized against customers that pissed him off, so he was helpful to have around when dealing with someone annoying. He was a real wild card; Joey appreciated that about him.
“Hello? Can I check out here?”
God damn it.
“Yeah, sure thing!” Joey said, putting on his best Customer Service Voice. He whipped his head back around, coming face-to-face with the customer who had managed to sneak up on him, despite his earlier promises to not zone out. Immediately, however, Joey forgot everything about work, his mind going blank except for one thought: this guy was cute.
At first, Joey had made eye contact with his hair, rather than his face, given that the customer was pretty short and his hair was pretty tall. After a stray thought as to how much gel someone had to use to get it to stay that way, his eyes dropped to his actual face; that was when his brain had really started to short-circuit. How was he supposed to focus on making this guy pay for his stuff when he had such clear, violet eyes, such a friendly smile? Joey was only human, after all. The glimpse of a leather choker underneath the scarf the customer wore only made things worse.
“Is everything alright?” Fuck, the customer must have asked him a question. Not only that, but all his stuff was on the counter, and he was looking at Joey with an expectant, if confused, expression.
“Uh, yeah, just zoned out for a second.” It wasn’t a lie; he had zoned out, but he wasn’t going to tell the customer why. He grabbed the customer’s first item—a string of white Christmas lights—and scanned it as quick as he could, hoping to make up for lost time. “Did you, uh, find everything okay?”
“Yes, I did, thanks,” the customer responded, sounding just as friendly as he did when he first asked to check out. “I’m glad you still had some white lights! I really needed them, and they were sold out at the first two stores I checked.”
“Oh yeah? I’m glad we could provide, then.” Joey continued scanning his items, noting that they were all Christmas decorations. He found it odd that the only lights the customer wanted to buy were white and blue, but maybe he was going for an unconventional Christmas tree design. Joey wasn’t here to judge people’s purchases, only make sure they happen. “Alright, your total is $32.64, cash or card?”
The customer held up a debit card in response, and Joey indicated the card reader in front of him. He finished paying in relative silence, leaving Joey to almost-zone-out at least a dozen more times, getting stuck on different aspects of the customer’s appearance. How much work is it for him to dye his hair three different colors? His nose scrunches up when he concentrates, that’s cute. Would it be too weird to ask for his number?
Too quickly, however, the card reader beeped, prompting the customer to remove his card. “Thanks so much!” he said, with a smile that was too charming for Joey’s poor, flustered heart to take.
“No problem,” he managed to say, despite being sure that he was going to ascend out of his body at any moment. He grabbed the customer’s receipt from the printer and handed to its owner; if he held it in a way to where he ensured that their fingers didn’t brush, well, that was self-preservation. “Thanks, and have a nice day.”
“Thanks, uh, Joey,” the customer said, peering at his name tag, “and happy holidays!” He waved goodbye with the hand not holding his bags, still with that blinding smile on his face, and turned to leave. Joey propped his chin back on his hand and watched him walk to the exit door, smiling at the way he pulled his scarf up over his nose before facing the cold.
“Fall in love with a customer, Joey?”
Joey yelled, losing his balance and nearly smashing his chin onto the counter, before he caught himself and spun around to face the person who had just spoken. “Ryou, what the fuck? You can’t just sneak up on me like that, you’re gonna get me killed.”
Ryou giggled, his elbows on the low wall that separated self-checkout from Joey’s register. There wasn’t a customer in sight—which meant that Joey was now fair game for ridicule. “Not my fault you were distracted. He’s cute though, did you get his number?”
“No, I don’t even know his name,” Joey grumbled. That made him remember that the customer had said his name, though, which made his face heat up. Didn’t think my name could sound that nice. He peeled open a new plastic bag, just for the sake of having something to do that meant he didn’t have to look Ryou in the eyes. “Besides, I can’t just ask a customer for his number! What if he thinks I’m weird, and writes me up, and gets me fired?”
“You have a point.” Ryou hummed, tapping his finger on his chin. “But what if he thought you were also cute?”
“It’s not like I’ll ever find out.” Joey sighed, putting his head in his hands. “He said he went to other stores for white lights before he found them here, which means he probably doesn’t live around here, which means I’ll probably never see him again. Better to just forget about it.”
Ryou made a sympathetic sound, and Joey didn’t have to see his face to know he was looking at him with pity. “I suppose,” he said slowly. “Still, you seemed happy when you were talking to him. You never smile like that when you’re working, it was a nice change.”
Joey just sighed again, before the clearing of a stranger’s throat made him look up to realize that someone was ready to check out—right as the strains of “Blue Christmas” reached his ears from the damned speaker above him. Right, he had work to do, and on-the-nose Christmas music to endure. He plastered on his Work Smile, ready to greet his customer with all the fake friendliness a retail employee could muster.
Ryou was right; while talking to that cute customer, he had been genuinely happy. Unfortunately, it made his return to dismal reality all the sadder.
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castielslostwings · 5 years
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All I Want For Christmas (Are Earplugs)
Ficlet: 3k of fluffy, explicit (at the end) Christmas-y DeanCas. 
The challenge: "Write something about Cas being stuck in the gas n sip where "All I Want For Christmas is You" plays on an endless loop for 3 months until he's nearly homicidal 😂 ...and then dean shows up and they bang in the storeroom while it's playing and the song is still awful and plays every 45 minutes but at least Cas has a positive memory to associate with it now!"
Read it on AO3: https://archiveofourown.org/works/21656614
Or check out this excerpt (cut because Tumblr will eat my smut):
Corporate doesn’t even hold off until Thanksgiving is over to move onto Christmas, not anymore. In the age of instant gratification and having everything a person could possibly want only a finger swipe away, waiting until after Thanksgiving to break out the Christmas theming would render it all relatively pointless. Thus, the day after Halloween, that’s when it starts these days. Castiel doesn’t get it, not really, especially considering the Gas’n’Sip is, well, a gas station. No one is looking to their shelves for holiday sales and the opportunity to grab this season’s hottest items before they sell out. Not unless one considers snack cakes and travel-sized tubes of toothpaste to be the perfect holiday gifts. Not that Castiel’s judging.
It’s just that those realities make the auditory horror Castiel’s subjected to for nearly three months straight all the more baffling. Why he has to suffer so the Gas’n’Sip can claw uselessly at retail relevance is beyond his understanding. It’s not as if they’re succeeding. That little “Last Minute Gifts!” display doesn’t get any sort of play at all until the twenty-third, and even then people have to grimace their way through choosing between cheap shower product sets and crappy mugs with teddy bears holding chocolates stuffed inside them. By November first, Castiel’s already practicing the most tactful ways to interrupt those poor procrastinating saps and suggest simply buying lottery scratch-off tickets.
The thing is, the decorations aren’t so bad. A little tinsel here, a few red glittery signs there, couple of candy-filled endcaps with Santa theming, whatever. Even the little Christmas tree that sits next to the register and Castiel can’t stop knocking into with his elbow every time he goes to make change is more festive than frustrating. None of those things are particularly bothersome at all. In fact, Castiel barely even notices them (aside from diving to catch the tree and keep it from crashing to the ground every ten minutes). And the twinkling, color-changing string lights that Castiel spent the better part of a day stapling around the top of the store, along the windows, and over the register are actually fairly enjoyable to look at. So much so that he strung a set around the shelves of the storeroom for when he’s stuck back there organizing or doing inventory. Very cheery.
But the songs. The songs are the worst. Well, no, that’s not exactly it either. The holiday songs on the corporate-provided CD that loops endlessly on a forty-five minute spiral in the background definitely still play in Castiel’s head long after he’s dumped the coffee, turned out the lights, and locked the gas station doors. They infiltrate his quiet moments in the evening after he’s returned home, dance across his mind obnoxiously when he should be enjoying his free time away. It’s only the beginning of December and already Castiel’s starting to lose his mind. Last night, full of a spectacular dinner and tucked warm and snug in bed with Dean squirming underneath him, Castiel was screwed out of an actual orgasm by the painfully catchy crooning of Mariah Carey relentlessly belting out those high notes in his head.
Because really, at the end of the day, it’s not all the holiday songs, it’s that holiday song. The bane of retail workers everywhere, Castiel’s sure of it, “All I Want For Christmas Is You” is single-handedly making his holiday season as un-merry as it could possibly get. A grating earworm that’s starting to feel more “nails on a chalkboard” than singing at all, Castiel’s forced to enjoy it on a repeat cycle every forty-two-point-five minutes of every single workday. And now, it’s messing with his off-time, his intimate evenings with Dean, those relax and reset moments that Castiel counts on to get him through the next day and the one after that. Retail is hard enough on a regular old Tuesday, never mind during the holiday season when everyone’s so desperate to squeeze in as much merriment as possible that they’re willing to steamroll right over people like Castiel to do it.
Most of the time, Castiel doesn’t mind being a faceless cog in the machine, hell, he enjoys it some days. There’s a quiet dignity in his job, in providing food and fuel for weary travelers just trying to get from Point A to Point B. Keeping the coffee pot full, the hot dogs warm, the cigarette cartons stacked. Perhaps other people might look down on him for being satisfied with that type of work, that type of life, but Castiel has no interest in what other people think of him. Well, anyone besides Dean, of course. And Dean loves him, is proud of him, and that’s more than enough to make his days, every single one of them, merry and bright.
So it would be Castiel’s preference that he subsists through the rest of the Christmas season without murdering the one man who makes his existence tolerable, and that fucking song is beginning to threaten that theoretically simple wish.
Today, for instance, it’s four in the afternoon and Castiel is working a double. Which means that since the Gas’n’Sip opened its doors at six AM, Mariah Carey’s syrupy-sweet caroling has set his teeth on edge going on fourteen times. Fourteen. Chinese water torture would be kinder. Two hours and two more rounds of the nightmare in G Major later, Castiel texts Nora, his manager, and begs her to let him change the music. “ Just for the today, just for the rest of my shift”, he pleads, even going so far as to say he’ll tune the radio to their local Christmas music station.
Nora sends back, “ LOL, Castiel you’re so funny”, and Castiel dies a little bit inside. Business is slow and the lackluster trickle of customers comes to a stop completely around ten PM, leaving an entire hour for Castiel to count down the minutes to the next time that awful song is going to play without any kind of distraction. When the bells tied to the doors finally jingle signaling a customer around ten forty-five, relief doesn’t even come close to what Castiel feels. That doubles when the face that appears across his countertop is Dean’s.
“Hello, Dean,” Castiel says warmly, and he’s not exaggerating when he thinks he may never have been happier to see the man. Although, it’s never unpleasant to see Dean.
“I'll have some beef jerky and a pack of menthols,” Dean replies cheekily, leaning across the counter for a kiss which Castiel gladly provides. Not the menthols, though.
“Funny,” he murmurs and then sighs heavily. “Dean, I’m going to lose my mind if I have to put up with this—” Castiel jams his finger in the direction of the ceiling speaker above his head, “ Horror show for another three weeks.”
Dean looks up from where he’s fingering the different flavors of Bubble Yum and slides a pack across the smooth surface, reaching for his wallet to pay. Castiel waves him off, grabs a couple of singles from his own pocket and runs the transaction absently. “It can’t be that bad,” Dean says and Castiel’s fingers halt mid-button-push.
“My ears feel like they’re bleeding, Dean,” he protests with a glare. “Every forty-two-point-five minutes exactly it comes on and I’m in hell.” Clocking Dean’s badly-suppressed smirk, Castiel works his jaw and folds his arms across his chest. “Perhaps I’ll call Bobby and offer him a free month of advertising in the Gas’n’Sip window. All he’ll have to do is play a particular CD on repeat in the auto-repair bay from tomorrow until Christmas.” Satisfied with the way Dean’s face pales and the smirk disappears, Castiel feels absolutely no need to remind him that approving free advertising isn’t remotely in his job description. Honestly, if Dean can’t figure that out from the knowledge that he isn’t so much as allowed to change the store’s chosen music, that’s on him.
“Don’t mess with my classic rock, Cas,” Dean warns him. “Some shit is sacred, you know.” Annoyed again, Castiel raises his hands and gestures around him emphatically. “Alright, alright,” Dean relents. “I see your point, it sucks.” Sucking his lip distractedly in between his teeth, Dean glances around the store. “So, where are your security cameras at?”
Rolling his eyes, Castiel points to several different corners and just above his head behind the register. “There, there, there, and there. Don’t you think if I could have moved them, I would have? Changing their direction sends a notification straight to Nora’s phone.”
“That’s not what I—what about the storeroom? There any cameras there?”
Castiel narrows his eyes and regards Dean curiously. “No… There was one, but it broke weeks ago and Corporate hasn’t yet responded to Nora’s service request.” With a mild hum and another glance around that includes a sweep of the deserted parking lot outside, Dean wanders over to the doors and locks them. “Dean?” Castiel doesn’t protest, just watches as Dean flips the sign that says, “Back in 5 minutes!” Castiel rarely uses it himself, but every so often nature calls and the store has to be locked in the meantime. It’s interesting that Dean remembers that.
“C’mon,” is all Dean says on his pass back through the store, reaching out to grab Castiel’s arm and tug him out from his little alcove and across the floor to the storeroom.
“Dean, what—”
“How long until that song plays again?” Dean asks as he pulls Castiel inside and shuts the door behind them.
Checking his watch, Castiel does some quick mental math as well as cocks his head to listen for whatever song is playing now. “It’s next,” he groans, but Dean just grins.
“Awesome timing,” he replies, grabbing Castiel’s waist and manhandling him around until his back is up against some stable-looking shelving. “We’re gonna play a game, alright?” Dean’s bright green eyes are sparkling and shining and Castiel definitely knows that face. He also knows he should stop him, should tell Dean no to whatever mischievous thing he’s plotting, but it is only minutes to closing time and hell, Castiel’s day has been pure, undiluted shit.
“What sort of game?” Castiel asks, unable to keep the note of amusement out of his voice as he watches Dean’s eyes dart down to his own lips. Without answering, Dean leans in, kisses Castiel’s bottom lip and then his top, pulls back just far enough to look down and slot their groins together in a way that won’t have anyone’s belts causing unwanted, painful havoc. Then he’s back, tongue poking at the seam of Castiel’s mouth, and despite everything, Castiel recognizes that this is Dean asking for permission. If he really doesn’t want to do this, in his store or at all, he need only close his mouth.
As much as he appreciates the asking, though, Castiel knew what he was getting into when he stepped inside the storeroom. Dean has a bit of an exhibitionist side, and this isn’t their first rodeo in a semi-public space. Though the likelihood of being walked in on is extremely low, there’s still a bit of a thrill Castiel gets over doing something naughty, and maybe he’s more into it than he lets on. The whole concept has him hardening up nicely and Dean’s grinding isn’t hurting either, but just as they’re setting a pretty nice pace, the first notes of The Song come on.
Growling into Dean’s mouth, Castiel reluctantly pushes him back. “I can’t,” he says, frustrated. “I don’t want to associate having sex with you with this demonic lullaby.”
Read the rest on AO3: https://archiveofourown.org/works/21656614
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why doesn’t the current employment system work?
easy, it’s a half-assed one-solution-fits-all approach made by rich people who have NEVER used the employment search system.
-
How does it work?
You want centrelink? You get assigned a job-search centre, there’s always 4-5 in even small towns now. It’s a lucrative business.
You’re told ‘search for 20-40 jobs per month’ based on your area. They have to be jobs you could reasonably do (one or two assholes made sure the whole system was tightened bc they’d apply for things they had no qualifications for). 
These are entered online, on a special governmental site. Failure to locate the right amount gets you a strike, or more than one.
Which is hard because there are only so many jobs in smaller towns, right?
So let’s say you have no luck, you hand in the 20 for that fortnight, and ‘report’ online to centrelink that you are following the rules.
They also make you do mandatory courses such as the 2-day ‘Resume Writing Course’ that you can do up to twice in 6 months. It’s as stupid as it sounds, and you learn nothing but that you hate the place.
Also, 3-day mandatory ‘Communication with People’. How to talk to people. Literally. 3 days of your life gone. Gee, wish I’d done some sort of degree around literally talking to people and using analysis... hmmm... 
They do not Recognise Prior Learning, at all. Because each person they make attend gets them more and more money.
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New rules allow for them to identify a job you HAVE to apply for -even if you must write a new resume and cover letter. Which, in some cases, is a little fair.  Maybe you’re using one from years ago.
New rules can make them demand you call the HR of a certain place in front of them, to prove your resume went in, and to ask about the position. Of course, this will slap you on the Hell No list, but at least they’re satisfied.
New rules allow them to make you change your existing resume -e.g. they can demand you remove your degree/qualifications to make you more attractive to retail employers (always wary of taking on someone who might move on quickly).
That only works for 6 months these days.
- - - 
After 6 months, they send you on a Work-for-the-Dole assignment to a local charity.
They’re supposed to do risk assessments, and follow up on allegations of groping weirdoes and pedophilia (looking at you, Salvation Army*). But they don’t. [ *that person who did it was literally the Community Member of the Year until the truth of what the local SA was covering up came to light. Fucking creep of a man, so many flags that Jesus absolved him of.]
That nonsense injured two members of my family directly, as well as others; at the same place, at different times, and both were deemed ‘our fault’. Despite that the first incident involved an unqualified asshole making a teenage boy hold a fridge, then deliberately dropping the truck tray fast so it yanked the ligaments in the kid’s shoulder so badly it took 6-12 months to heal with physiotherapy.
And the second time, a bookshelf held up with STICKY-tape was broken by a customer, and fell off slamming into my knees and feet, causing untold agony... resulting in a fractured patella in one knee and severe bruising/clicking/weird shit that persists even a year and a half later... but that was my fault.
-----------------------
In short, each person is assigned up to 55 hours per fortnight that they have to undertake with a charity of some formation. OR ROADWORK - they can also make you do roadwork. Like they tried to do to the just-healed teenage boy the minute his medical exemption period was up, even though he couldn’t raise his arm all the way yet. It’s Making Money, not Helping People Find Jobs.
They also made an app, that the person attending MUST download (even if you have to delete just about every single other thing on the cheap phone to make room for it).
It’s called Jobapp or some shit. Basically, when you get there the manager or head volunteer (often tech illiterate) HAS to print a QR code for you, and only you.
You sign into the app, this takes a while bc it’s not well designed and cuts out often. Finally, you find the hard-to-locate-and-ambiguously-named part where you can ‘sign in’ as being at your ‘activity’.
If you’re there all day, and you will be, there are Two Codes.
You scan them to separate locations in the app. And boom, you’re registered as there. It only takes one missed QR code or app failure to land you in shit, though.
And then you spend all day cleaning, on the till, arguing with people over op shop items bc they feel certain prices are too high even if it’s less than a third the real price. And you’re not allowed to sit or chill or anything... unless you’re a volunteer. They can get away with murder.
So that goes on for six months, slowly draining the will to live from your bones.
All the while, you still have to do the 20-40 jobs things and find time for their Training Modules that you already did but hey, you’re a moneymaker. Sometimes they will NOT count the training days towards your Total 55hours per fortnight, so you lose the one free day a week you had...
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It sucks... but I think the other thing we should mention is that this doesn’t really exclude any jobseekers.
Disabled? Elderly? Medical Issues? Can’t speak english very well? Other issue?
Get in there. We get paid to supervise your activity!
Like, there are a lot of people doing job seeking activities who are unfit for the position they are forced into. For many reasons.
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The thing I found laughable was that they could apply for you, without your knowledge, and if that resulted in an interview you HAD to go. If they feel you tanked the interview, they can penalise you...
There are ways to tank an interview, though. Trust me.  Especially for telemarketer interviews, just have an awkward phone manner, like you’re trying but it’s Weird. And boom, no. [Not that there’s anything wrong with that job, but they signed me up for it without my permission and some dangerous clients worked there, I would not have been safe, they didn’t care tho].
Also, you can’t apply for certain positions for someone with a degree. Our ability is measured in the way we respond to the questions and assessment requests... you can force us to apply to them, but trying to write in for us is just ridiculous. 
They might also call and call and call anyone on your applied-for list that they directed you to apply for... which of course, can tank your chances. Very annoying.
And if you get a job, on your own merit, they take credit for it immediately. I assume there’s a bonus or something.
- - - - - 
The agency I was sent to, MaxEmployment, was actually THROWN OUT OF ANOTHER STATE FOR COMMITTING FRAUD AGAINST THE GOVERNMENT.
So naturally, QLD said ‘yeah, let’s have that one’.
M.E. allegedly used to claim they had held mass training events with 80+ people every few weeks, doing those awful little courses listed above.  Except, on inspection by confused governmental officials..,. they discovered the room would barely hold 5-6 people including a trainer. Therefore, fraud.
Also, M.E. has failed to catch fake-ads (resulting in free 2-hour work ‘trials’ for a certain cafe that went over a year, fraud) and even sent an unaccompanied 15 year old girl to a fucking BROTHEL after identifying a clearly-not-for-an-admin ad for ‘an admin’ at that location.
IT’s always MONEY.
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If you are in charge of the poor, the ill, the desperate... then it should not be for money incentives. You should get a flat wage and that’s it.
Why? Because then people who are actually able to do the job, and willing to help people, will do it. Not just people who see dollar signs when they look at the tired, the unemployed and the ill.
And they need to actually fire bad people.
Let me tell you about this woman I had to deal with in a 6 month break from my fucking uni degree due to illness. Automatically, they threw me into job seeking.  I didn’t have a voice for like 2 months, but that didn’t matter.
This huge, hulking, rotund potato of a woman, balding ranga and a face as mean as a bulldog’s arsehole... was my caseworker person. She was a nightmare.
I would find 20 jobs, and hand in the sheet, she would yell at me, that I was being smart and she wouldn’t accept that. I once applied for nearly 65 jobs in one fortnight out of desperation, because she kept having my centrelink cut off without warning if I refused to complete another sheet.
The other caseworkers never stopped her. The manager would not hear my complaints or concerns. She could do what she wanted.
And she knew I could not stop her. The one thing about the situation that kept me apart form others there was that, if I absolutely couldn’t take it, my parental unit said we would ‘manage’ until I went back to uni the next year. Others were unable to do that, and so, this absolute cunt of a woman... held sway.
She had no class, no charm and no people skills. She screamed at the top of her lungs at a tiny asian lady who a) didn’t have a great grasp on english at the time, and b) did not understand all the big words this self-important ranga was using just to sound intelligent.
Apparently the solution to ‘I do not understand’ is raise your voice, to screaming, and get angry. NONE of her colleagues even looked up at her.  Jesus, if one of my colleagues was yelling like that I’d have dragged them out of the room by their fucking hair, like what the HELL was that about.
Was she stopped or fired? No. Was she transferred to some unsuspecting town? Yeah.
I don’t trust organisations who will not admit they hired the wrong person, and fire them. It means they’re hiding shit.
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TL;DR - The whole system is a disaster.
They claim more people are employed, but they also count people on those mandatory work-for-the-dole things, which skews the unemployment number to less than it is.
It is exhausting to deal with and its no wonder so many fucking people are so depressed death seems like the only solution.
And it was all thanks to a handful of people rorting the system; the idiots up top went into red-alert levels of panic and upended the system to punish people.
AND THAT’S NOT EVEN FUCKING TALKING ABOUT THE NEW BASICS CARD SYSTEM
which is nonsense
sure, limit what people can get to groceries and certain stores, including op shops or whatevs. can’t get smokes or alcohol on the cards...
have to have ID for the cards...
but like, you think people won’t find ways to get the smokes, drugs and alcohol they want? you’ve just ensured that they either pawn their things, or do degrading acts to get those things...
so give yourselves a moralistic high-five, people who decided this system was a great idea (primarily bc they and their family/social circle will never need to use it), because you’ve cause d so many more problems than you solved...
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magzoso-tech · 5 years
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New Post has been published on https://magzoso.com/tech/more-than-150000-u-s-small-business-websites-could-be-infected-with-malware-at-any-given-moment-heres-how-to-protect-yours/
More Than 150,000 U.S. Small-Business Websites Could Be Infected With Malware at Any Given Moment. Here's How to Protect Yours.
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Small-business victims were involved in 43 percent of data breaches over the course of a year, according to a recent report.
December 27, 2019 9 min read
It was March 2, 2016, and Melissa Marchand’s day on Cape Cod started out like any other. She drove to her job at Hyannis Whale Watcher Cruises in her mid-size sedan, picked up a latte with 1 percent milk at her local coffee shop and sat down at her desk to check her email. Then, Marchand got the call no website manager ever wants to receive: The site was down, and no one knew how to fix it.
After she dialed up the web hosting provider, the news went from bad to worse: Whales.net had been hacked and, to her horror, all visitors were being redirected to porn sites. Google had even flagged the company’s search results, warning potential customers that the site may be hacked.
“It was a total nightmare — I had no idea that something like this could happen,” Marchand said in an interview with Entrepreneur. “I’d say 75 to 80 percent of our bookings are done online, so when our site is down, we’re just dead in the water.”
At the provider’s suggestion, Marchand called SiteLock, a website security company, and granted its representatives site access. SiteLock discovered the hackers had exploited a security hole in a WordPress plugin, which gave them the access they needed to redirect visitors to racy websites.
By the end of the work day, Marchand sat in her car in her gym’s parking lot, speaking on the phone with a SiteLock representative to review the plan of action. She finally felt like things were going to be OK.
Within three days, Whales.net was back up and running, though it took another three weeks for Google to remove the blacklist warning from the company’s search results.
The hack hit about a month before the whale-watching season began in mid-April, and though it wasn’t peak season, the company still missed out on pre-booking tour groups from schools and camps. Marchand estimated the attack lost the company about 10 percent of its March and April business.
A risk for small businesses everywhere
Small-business owners were victims in 43 percent of data breaches tracked between Nov. 1, 2017, and Oct. 31, 2018, according to a 2019 Verizon report. The report tracked security incidents across all industries, but the most vulnerable sectors this year were retail, accommodation and healthcare.
What does the issue look like on a national scale? If we take the sample size of infected sites SiteLock said they found in 2018 — approximately 47,244 out of 6,056,969 checked — and apply that percentage to the country’s estimated 30.2 million small-businesses websites, minus the estimated 36 percent that don’t have one, then we can loosely estimate the amount of infected small-business websites to be around 150,757.
As a small-business owner, you may not believe anyone would target your website, but that’s just it — bad actors are likely not seeking out your site specifically, said Mark Risher, head of account security at Google.
“Sometimes, we talk about the distinction between targets of choice and targets of chance,” Risher said. “Targets of chance is when the attacker is just trying anything — they’re walking through the parking lot seeing if any of the car doors unlocked. Target of choice is when they’ve zeroed in on that one shiny, flashy car, and that’s the one they want to break into — and they’ll try the windows, the doors … the moon roof. I think for small businesses, there’s this temptation to assume, ‘No one would ever choose me; therefore I’ll just kind of skate by anonymously.’ But the problem is they’re not factoring in the degree of automation that attackers are using.”
Even the least-trafficked websites still average 62 attacks per day, according to SiteLock research. “These cybercriminals are really running businesses now,” said Neill Feather, president of the company. “With the increasing ease of automation of attacks, it’s just as lucrative to compromise a 1,000 small websites as it is to invest your time and try to compromise one large one.”
John Loveland, a cybersecurity head at Verizon and one of the data breach report’s authors, said that since the report was first published 12 years ago, he’s seen a definite uptick in attacks at small and medium-sized businesses. As malware, phishing and other attacks have become “more commoditized and more readily accessible to lesser-skilled hackers,” he said, “you see the aperture open … for types of targets that could be valuable.”
So what are the hackers getting out of the deal? It’s not just about potentially lucrative customer information and transaction histories. There’s also the opportunity to weaponize your website’s reputation. By hosting malware on a formerly trustworthy website, a hacker can increase an attack’s spread — and amplify the consequences — by boosting the malware’s search engine optimization (SEO). They can infect site visitors who search for the site organically or who access it via links from newsletters, articles or other businesses, Risher said.
Even if you outsource aspects of your business — say, time and expense reporting, human resources, customer data storage or financial transactions — there’s still no guarantee that that information is safe when your own website is compromised. Loveland said he saw an uptick in email phishing specifically designed to capture user credentials for web-based email accounts, online CRM tools and other platforms — and reports of credential compromise have increased 280 percent since 2016, according to an annual survey from software company Proofpoint.
How to protect yourself and your customers
How can small-business owners protect themselves — and their customers? Since a great deal of cyberattacks can be attributed to automation, putting basic protections in place against phishing, malware and more can help your site stay off the path of least resistance.
Here are five ways to boost your small-business’s cybersecurity.
1. Use a password manager.
There’s an exhaustive amount of password advice floating around in the ether, but the most important is this, Risher said: Don’t reuse the same password on multiple sites. It’s a difficult rule to stick to for convenience’s sake — especially since 86 percent of internet users report keeping track of their passwords via memorization — but cybersecurity experts recommend password managers as efficient and secure workarounds. Free password manager options include LastPass, Myki and LogMeOnce.
2. Set up email account recovery methods to protect against phishing attacks.
Phishing attacks are an enduring cybersecurity problem for large and small businesses alike: 83 percent of respondents to Proofpoint’s annual phishing survey reported experiencing phishing attacks in 2018, an increase from 76 percent the year before. Embracing a more cyber-aware culture — including staying vigilant about identifying potential phishing attacks, suspicious links and bogus senders — is key to email safety.
If you’re a Gmail user, recent company research suggests that adding a recovery phone number to your account could block up to 100 percent of cyberattacks from automated bots, 99 percent of bulk phishing attacks and 66 percent of targeted attacks. It’s helpful because in the event of an unknown or suspicious sign-in, your phone will receive either an SMS code or an on-device prompt for verification. Without a recovery phone number, Google will rely on weaker challenges such as recalling last sign-in location — and while that still stops most automated attacks, effectiveness against phishing drops to 10 percent.
3. Back up your data to protect against ransomware.
Ransomware — a cyberattack in which a hacker holds your computer access and/or data for ransom — has kicked off a “frenzy of cybercrime-related activities focused on small and medium businesses,” Loveland said. In fact, it’s the second leading malware action variety in 2019, according to the Verizon report, and accounted for 24 percent of security incidents. Hackers generally view it as a potentially low-risk, high-reward option, so it’s important to have protections in place for such an attack — namely, have your data backed up in its entirety so that you aren’t at the hacker’s mercy. Tools such as Google Drive and Dropbox can help, as well as automatic backup programs such as Code42 (all charge a monthly fee). You can also purchase a high-storage external hard drive to back everything up yourself.
4. Enlist a dedicated DNS security tool to block suspicious sites.
Since computers can only communicate using numbers, the Domain Name System (DNS) is part of the internet’s foundation in that it acts as a “translator” between a domain name you enter and a resulting IP address. DNS wasn’t originally designed with top-level security in mind, so using a DNSSEC (DNS Security Extension) can help protect against suspicious websites and redirects resulting from malware, phishing attacks and more. The tools verify the validity of a site multiple times during your domain lookup process. And though internet service providers generally provide some level of DNS security, experts say using a dedicated DNSSEC tool is more effective — and free options include OpenDNS and Quad9 DNS. “[It’s] a low-cost, no-brainer move that can prevent folks from going to bad IP addresses,” Loveland said.
5. Consider signing up with a website security company.
Paying a monthly subscription to a website security company may not be ideal, but it could end up paying for itself in terms of lost business due to a site hack. Decreasing attack vulnerability means installing security patches and updates for all of your online tools as promptly as possible, which can be tough for a small-business owner’s schedule.
“It’s tempting for a small-business owner to say, ‘I’m pretty handy — I can do this myself,’” Risher said. “But the reality is that even if you’re very technical, you might not be working around the clock, and … you’re taking on 24/7 maintenance and monitoring. It’s certainly money well spent to have a large organization doing this for you.”
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fuck-customers · 7 years
Text
It's Not My Problem You Can't Make an Appointment Properly or Take Care of Your Dog, Deborah.
I work as a groomer at a well known pet retailer, and we have a lot of crazy customers, but this lady takes the cake. I don't remember her real name, so I'm going to call her Deborah.
Its 3 in the afternoon on a Saturday. Saturdays are always very busy, and we can rarely take last second appointments on a Saturday, much less take one that late in the day. I receive a call, and Deborah is asking if she can get her dog in today to be groomed. I calmly say no, we are fully booked for the rest of the weekend. She blows up at me, telling me how she's called so many places that are all filled up, and I basically just tell her over and over that we don't have a spot to groom her dog today, but would be happy to book her an appointment for the next week. She hangs up. About 15 minutes later, I get another call from Deborah, saying she'll take the later appointment. She is put in for the following Tuesday.
Tuesday rolls around, and she walks in with her dog. We have a computer system where we are allowed to write notes about a dog's breed, behavior, weight, condition, etc. so that we know what we are in for when we make an appointment. However, this was her first time in, so wee had no idea what would be walking through the door. 
Then she walked in.
Next to Deborah is a Great Pyrenees who looks to be about 200 pounds. Its fur is matted in clumps. Not to be too graphic, but it's rear end was...well...caked. It stunk to high heaven, and was by far the greasiest dog I had ever seen. The job was still doable, but way more than we expected. Its claws had grown into talons, and its tail had a large, untreated growth of some kind that it had clearly been chewing on, leaving a flaky, discolored mess.
She approaches the counter, looking as entitled as she sounded over the phone. I greet her with a pleasant "Is this Greta?" (the name of the dog). She huffily replies yes, then tosses some paperwork in my face. She mutters something about having to deal with so much, having to call her vet to get paperwork for us, that's our job anyway (it's not, and we need that paperwork to know if her dog is vaccinated, we legally can't see her dog otherwise). I try to input the information quickly as she taps on the counter, telling me to hurry up, as she's late for work.
I have to look over her dog as part of our check in process, as well as ask her how she wants the cut. I begin to do this and she interrupts me, asking how much longer all this will take. I ask her to be patient, as we are just trying to get an idea of the health of her dog and the best way to proceed. I ask her how long she wants the fur left. She says she'd like it to be about 2 inches long all over, as she hates how it looks when it's short. I Immediately stop her and say, "No, ma'am, unfortunately, we can't leave it that long. Because of the matting, I think we'll have to go down to 1/16th of an inch, for Greta's sake, as any longer than that will pull her skin too much and be very uncomfortable." She attempts to talk me down, but I politely inform her that we will not be able to do the service for her unless the dog is cut that short, and that if she likes, she can take her dog to the vet for its groom. She drops the issue, and we move on. I tell her that because the dog is going to get cut so short, she will need protection from the sun, and ask if she has a place to get shade when she's outside. Deborah rolls her eyes at me and tells me "she's an indoor dog."
Bull. Fucking. Shit. This dog has sap in its toes and is covered in dirt, and you're going to try to convince me that it lives inside only? Sure, lady. If that's true your house should be featured on hoarders, and I bet the smell of that place is haunting.
So, I'm not going to get into the gory details of the groom, but suffice to say, it was a nightmare. Shaving a dog who is obviously not used to grooming, who is already dealing with an uncomfortable condition (matting can trap moisture against the skin, basically causing an equivalent of diaper rash, which can then lead to painful sores), with nails that are splitting due to poor diet and not getting trimmed, and who is so covered in dirt and grease that the towel i used to wipe off my hands as I was shaving her turned yellow, is not easy. And, before you say we should try calling Animal Services on Deborah, unfortunately, we can't do that, because unfortunately, by bringing her dog to us she is "addressing the problem," and thus, in the eyes of the law, not neglecting her dog.
By the end of the groom, Greta looks 1 million times better than she had. Not perfect, but altogether better. I call Deborah to inform her that Greta is done, and I receive a lecture on how she should have been done hours ago. Whatever. She hangs up, I wait for her to arrive. When she does, I inform her of various medical problems I've noticed since I stated (arthritis, the growth and flakes on her tail, several hotspots and growths that had been previously covered by the fur), and I suggest that she take her to the vet, and that she begin bringing her in more frequently. She says to me that for years she's been bringing her dog in only once a year, and that no one has ever told her any different, and blamed her previous groomer for not educating her.
Bull. Fucking. SHIT. No groomer would ever tell you that a long haired dog like that can go without regular grooming or brushing. 
A few weeks later I find out that a comment has been left on our branch's yelp from none other than Deborah, blaming us for her dog having flaky skin, raving about how she was not given a discount as promised (no one offered her a discount at any point) and that the employee she worked with (me, undoubtedly) deserved to be fired for being so unaccommodating.
My manager gave me a commendation for dealing with the nightmare that was Deborah, and about a week ago we got another call from her, asking if she could book and appointment that same day.
Some bitches never learn.
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Single Use Plastics – A Disaster for Our Environment and Our Health
Single use plastics have turned into a nightmare for our environment. Not only because they take hundreds of years to disintegrate, but also because they are causing great peril to our planet, animals, marine life, and humans.  
The number of whales that have died due to ingesting plastics and garbage has increased substantially.  This year, in March 2019, a whale showed up at the Gulf of Davao in the Philippines with 88 pounds of plastic in its stomach (40kg), a month later another one died in Sardinia, Italy with 48 pounds (22kg) of plastic. Last year, one died in Murcia, Spain with 64 pounds (29kg) of plastic, and another in Indonesia with 13 pounds of plastic (5.9kg).  The latter had 115 disposable cups, 25 bags, bottles, and flip flops, among other wastes. Sadly, this list of dead whales is not exhaustive.  
We have also witnessed several videos and photos on social and traditional media of turtles, seals, whales, and other animals tangled with plastics and fishing nets. Moreover, of dead birds with their stomachs full of plastic pieces even from remote and uninhabited places like Midway Island in the north Pacific. The plastic invasion is so pervasive there, that Albatross birds feed their offspring with plastic pieces because they confuse it with food. There is also evidence of high concentrations of plastics in pristine areas such as the arctic and even the deep ocean, which is testament that plastics have polluted the whole planet.
I think that nobody imagined that the damage caused by this material would be so much and so extensive. But now we are seeing it.
Each year between 4.8 to 12.7 million tons of plastics are thrown at sea, according to Science Magazine. Consequently, an estimated 5 trillion plastic pieces are present in the ocean. A lot of this garbage has accumulated in 5 areas or gyres. The biggest one known as the Great Pacific Garbage Patch, located between Hawaii and California, is more than twice the size of Texas and has an impressive amount of plastics, many already turned into microplastics, which are pieces 5mm o or smaller.
A report from the World Economic Forum from 2016 forecasts that if we continue with current practices by 2050 there will be more plastics in the oceans than fish.This is terrible! Even worse, according to various studies plastics have already entered our food chain and thus we are ingesting microplastics through the fish, shellfish, and the salt we eat.
And it does not end there, microplastics have been found in many other foods such as honey, sodas, beer, processed foods, bottled water, and now tap water!
A scientific study commissioned by Orb Media found that 83% of the water samples taken from 5 continents had microplastics fibers. The United States was the country with the highest concentration, a total of 94%. Samples were taken from places like Congress buildings, the headquarters of the Environmental Protection Agency and the Trump Tower in NYC. European countries like Germany, United Kingdom, and France obtained the lowest percentage, 72%, yet this amount is still high. In other words, more than a billion people in the world are drinking water with microplastics. Unfortunately, used water treatment systems do not have the capacity to remove microplastic particles.
There are various companies which claim that they can remove microplastics from your drinking water and accordingly sell these products. This is a better option, since the above-mentioned study also reported that bottled water contains twice the amount of microplastics than tap water, on average 325 particles per liter.
What implications does this have on our health? Scientists are still evaluating the possible consequences, but it is known that plastics are not biodegradable, they simply break into smaller and smaller pieces and persist in the environment. Plastics can enter the human body through the air, water, soil, and food in microscopic amounts or as nanoparticles. It is also known that this material has a great capacity to carry toxic substances and pathogens, and that nanoparticles can enter the blood, cells, and organs.  
Many of the additives that are added to plastics like Bispehenol A (BPA) and phthalates can be harmful to our health. Phthalates are endocrine disruptors that can also cause certain types of cancer. Studies with animals have revealed that these can be detrimental to their health. Thus, plastics can affect animals not merely by physical obstruction but also because of the harmful effects of these chemicals.  
Based on this evidence and terrible scenario, we must ask ourselves: Is it worth it to continue using a product that has been designed for human convenience but that is causing so many problems? In my opinion, the answer is simply, NO. Then, what solutions do we have?
The best solution is to significantly reduce the use and production of this material.
In the latter years various initiatives have been implemented towards this end.
Raising Awareness: Is the UK a model?
Educational and awareness campaigns are a great way to bring attention to the negative effects of plastics.The best example is the campaign led by the British Sir David Attenborough, who with his Blue Planet II series, raised the conscience of British people to the point that its Prime Minister at the time, Theresa May, announced at the beginning of 2018 a 25-Year Environmental Plan, which in spite of having no legal backbone, focuses greatly on plastics.
It has been called the “Blue Planet Effect,”since British people were so impressed by images of birds affected by plastics and whales trying to eat plastics, that only two years after this series was released, 82% of consumers in the United Kingdom think that the amount of plastics used for food and drinks should be reduced drastically. As well, 57% of British people consider that plastic pollution is the biggest threat to life and the environment in modern history (Ubamarket Survey).
The furor and public pressure have influenced businesses in the UK and in particular supermarkets. Big supermarket chains such as Iceland, Aldi, Marks & Spencer, Tesco, Waitrose, Morrisons, Coop, Sainsbury, and Lidlhave all began reducing their plastic footprint. After all, a study revealed that the grocery retail sector was responsible for 40% of plastic waste from packaging. Part of the problem is that supermarkets in general have been using plastics in excessive and even ridiculous manner. Is it really necessary to wrap bananas and other vegetables and fruits in plastics? The British public has started to get tired of these practices and is demanding a change. The same should occur in other countries.  
These changes have also been the result of the work performed by non-profit environmental groups like Greenpeace, Friends of the Earth, and A Plastic Planet.  Greenpeace, for example, with its Checking out on Plastics report, unveiled the initial slow progress and piecemeal approach carried out by British supermarkets. This same organization was also able to convince, US supermarket Trader Joe’s, through an internet campaign, to reduce its plastic packaging.
A Plastic Planet worked with Ekoplaza, a Dutch supermarket, to be the first to open a plastic-free aisle in Amsterdam last year. Since, the supermarket has replicated the concept in all of its 74 stores. This aisle has a total of 700 products packed with alternative materials such as compostable bio plastics, carton, glass, and metal. A Plastic Planet believes that this initiative provides customers with the choice to buy plastic-free and shows that change in food packaging is possible.
It is true that there were already other plastic-free stores in the British market and Europe, such as Original Unverpackt in Germany, which offers a wide range of products in bulk, such as milk and pasta. The difference now is that the big supermarkets are starting to implement the concept. An important step to win the war against single use plastics.
In the UK, each supermarket has implemented different programs. Iceland, which specializes in frozen foods, was the first to announce the elimination of all plastics from its own brand while simultaneously declaring that they would become plastic-free in 5 years.  Waitrose launched in its Oxford store, Unpacked, a bulk system by which customers can refill their own, or for purchase, containers with up to 200 products such as fruits, vegetables, grains, beer, wine, and house cleaners. This program has been successful. Therefore, the chain has announced its expansion to other stores. Morrisons now sells 127 lines of fruit y vegetables without plastic in 3 stores and it will expand the concept to 60 stores. Its goal is to reduce 9,000 tons of plastic a year.
Marks & Spencer this year began a pilot program in its Tolworth store throughout which 90 lines of fruit and vegetables are sold loose or plastic-free and it will expand to other stores as part of its goal to become zero-waste by 2025. Tesco and Aldi have launched similar programs. Aldi just launched a new packaging for meats that will reduce 240 tons of plastic a year.
Are these efforts enough? These initiatives are positive and certainly commendable. They serve as models to big supermarket chains in other countries. Furthermore, they demonstrate progress in the UK’s grocery retail sector and a unique dynamism since these supermarkets are continuously innovating to reduce their plastic use. The work is nevertheless not finished because the presence of plastics is still significant in these supermarkets. I really like Marks & Spencer, but I am disappointed by the strong dependency of plastics in their stores and the fact they sell almost no organic products. I am eager to see their progress as they unfold their zero-waste plan. While I wonder if they will adopt a model similar to Ekoplaza, or simply expand its bulk refill system, develop a combination, or if other innovations will be developed.  
Experts in the UK estimate that in order to further reduce plastic use in the country and to achieve more ambitious goals in this and other sectors, the approval of legislation will be necessary.
What are other countries doing? Is it enough?
If we consider that 85% of marine litter is composed of plastics it means that there is still a lot of work left at the national and international level to prevent this material from reaching the seas. UK is one of the pioneers, but there needs to be similar efforts in other countries.  
Aware of the threat posed by plastics, other countries have adopted legislation to prohibit microbeads and plastic bags. Microbeads are pieces of plastic added to cosmetics and cleaning products since the 90s that significantly harm marine species. As a result, these have been prohibited in the United States, Canada, New Zealand, United Kingdom, Sweden, Taiwan, France, and now the European Union will ban them starting in 2020.
A total of 127 countries have prohibited or regulated plastic bags. Notwithstanding, these steps are merely the beginning, to stop this crisis there needs to be a greater adoption of legislative and educational measures worldwide. France and the EU have taken the lead adopting progressive legislation, both of which will be examined in my next article. Canada just announced the adoption of a law similar to the EU that will prohibit certain single use plastics by 2021.
In general, to overcome our plastics addiction, massive educational campaigns will be necessary at the national and international levels. This feat is very challenging because: 1. It is about educating to inspire a change of attitudes, habits, practices, and models of consumers and businesses. 2. Rapid action is required faced with this imminent threat. 3. Developed as well as developing countries are still very attached to the daily use of disposable plastics. A tour through any local supermarket is enough evidence to show the omnipresence of plastics. 4. A greater commitment is required from businesses, government, and individuals. 5. Some countries do not have the appropriate laws, enforcement capacities, and infrastructure to reduce their plastic footprint.
This latter is the reality faced by the 5 countries that throw the most plastic into the oceans. A study determined that China, Indonesia, Philippines, Thailand, and Vietnam are responsible for 60% of all plastic garbage that enters the seas.  However, this is a global problem since for years western countries have been exporting their recyclable items to these countries.
Thus, any educational campaign or legislative proposal must consider the challenges and idiosyncrasies of the country to be successful. Nevertheless, there are certain simple actions that can be adopted anywhere. To educate the public regarding the harmful effects of plastic is paramount. Likewise, it is essential to educate to reduce its use otherwise we will never escape this vicious cycle.  
Physical Cleanup of Oceans
Based on the overwhelming amount of plastics in our oceans, and those that continue to enter, projects to physically clean the oceans have been developed.
One such projects, The Great Ocean Cleanup, was created by Boyan Slat a 24-year-old young man from Holland, who since he was 18 has raised millions to build a 2,0000 feet tube to clean the Great Pacific Garbage Patch. In October 2018, the first cleaning expedition was launched but it encountered some technical difficulties and it should be relaunched again in the near future.
A Norwegian millionaire, Kiel Inge Rokke, is building the greatest yacht in the world, called the REV, to remove plastics from the oceans. Once the REV is operational, it will be able to collect 5 thousand tons of plastics daily and melt them aboard.
These projects are necessary and important, but they are not the panacea since efforts need to also greatly focus on preventing plastics from entering the oceans in the first place.  
Recycling
Recycling plastics is a viable solution that saves energy and natural resources, but it has limitations. As evidence, of all the plastic that has been produced since 1950, 8.3 billion metric tons, only 9% has been recycled. Plastics contrary to aluminum and glass cannot be recycled indefinitely. Each time these are recycled its quality downgrades. Moreover, the process is complex due to all the different types of plastics. It is also expensive. The US and other countries were able to make it cost-effective by exporting it to China.
Yet, since China put limits to the imports of plastics last year (January 2018), now all materials need to be 99.5% pure or they are not accepted, a global crisis ensued. Cities and municipalities from exporting countries such as the USA and UK began accumulating recyclable materials and in many cases these had to be thrown into landfills or incinerated. Other Asian countries like Indonesia, Malaysia, Thailand, and Vietnam, started accepting these materials, but it has been difficult for them manage the great volume previously handled by China.
In other words, in spite of the fact that many entities are still betting on recycling as the solution, it is not ideal to handle this crisis. Plastics recycling methods can be improved, and this is the approach taken by the new European law, but the best solution is to significantly reduce the use and production of single use plastics.
Reduce, Reuse y Refuse
In the case of plastics, it is better to reduce, reuse and refuse. Each one of us can refuse a straw at a restaurant, choose to reuse our ceramic plates instead of serving dinner in disposable ones, buy products that contain no plastic packaging, go to the organic market, bring our own reusable bags to the supermarket, and more. Individual efforts are very important, and they do make a difference. But the load cannot totally be left to consumers. Companies and governments have to assume their responsibility. It is very difficult for individuals to change their habits if there are no options available.
Businesses and governments need to take a more active role to provide options based on a circular economy model. As long as the economy continues to base itself on a linear model in which we take natural resources, make products and then convert them into waste, society will never escape its plastic overproduction.
A circular economy, on the other hand, facilitates the role of all actors since residues at the end of the cycle are reused and reinjected into the economy.  
Will we need to go back to the milkman? Maybe, but what is important is that businesses see this paradigm as an opportunity to innovate or change their business models and in this manner obtain a competitive advantage.  Companies should not wait for legislation to oblige them. Governments in any case will have to legislate to force those that preferred to remain in the status quo and only thought about their profits and not the costs or benefits to society and the environment.  
In sum, it is clear that a tripartite alliance is essential to win this battle and that the approval of national legislation and international treaties will be crucial to move all stakeholders in society. The United Kingdom, even with the absence of legislation, is one of the most advanced in this topic and serves as a model to other countries. 
In our next article we will analyze the reach and effectiveness of the new plastics law in France and the European Union, plus the recently amended Basel Convention signed by 187 countries to combat illegal plastic waste exports or dumping to developing countries.
This article is the first of a series which analyzes the Invasion of Plastics in Our Environment and Our Lives. These will study the efforts and solutions adopted and suggested by different countries, international organizations, NGOs, businesses, environmentalists, scientists, and other experts.
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pirc-card · 5 years
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4 steps to save £600+ per year per Property with cheap energy tariffs
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PIRC Energy Masterclass 
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Are you one of thousands of landlords burning £50 notes to heat your HMO?  It's almost as if swathes of landlords set their own cash alight to keep their HMO tenants warm - well, they may as well - with 60% of HMO landlords sticking to Big 6 standard energy tariffs which typically means overpaying by £300+/year per fuel and missing out on cheap energy tariffs. Some are put off switching by fear, others laziness, and some because there are so many new firms they've never heard of, choosing is a nightmare. So with temperatures dropping we want to show you 4 STEPS to cut your energy bill for your HMO. This month we’ve saved landlords over £10,000 switching them to cheap energy tariffs. How to find who YOUR cheapest energy provider is from lots of providers you've never heard of STEP 1: How to pick your cheap energy tariffs...  PIRC Energy have negotiated special wholesale energy rates. Your cheapest energy provider depends on your location and usage. To find out how much you could save, send a copy of your last bill to [email protected] and we will do all the hard work for you.
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Unlike many comparison sites which only show you retail providers, we access the wholesale energy market giving you access to an additional 20+ suppliers who are not in retail. We show you the WHOLE of the market by default and have exclusive 1, 2, 3, 4 and 5 year fixed rate deals.- It's best if you send us your bills as we need lots of information to get you the very best price. Don’t worry we can extract all of this information from your regular bill. - Don't have your bills? We will ask you for the following as we need lots of information to get you the very best price, such as Annual Usage, Meter Number, Property Address, Meter Type, Kilowatt hours used, any split readings, any penalties. STEP 2: How to pick a winner from firms you don't know
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We're always surprised by how many tell me switching is complex. So to learn why, we've observed Property Investor Reward Club members and we think for most the problem isn't doing a comparison, it's picking the winner. The cheap energy tariffs are dominated by names from international providers Eg. Gazprom, TGP, Engie. So we’ve made it simple and highlight the providers and deals we feel are best for you based on price and customer service. Don’t like our suggestion, another simple solution is JUST SCROLL DOWN to a name you know, or one with a good customer service rating. Many can scroll down a page and still find they're saving £100s. Here's a quick reference to some of the current top-pick options, then We'll explain them in more detail. Don't want to switch supplier? You can still save. Many people ask us questions such as "I'm with British Gas -  is it cheap?" Well, what you pay depends on which of a firm's tariffs you are on.For example, the British Gas standard tariff for someone with typical usage is £1,101/yr – yet right now it has an online tariff at £970/yr.So if you won't switch firm, at least ensure you're on its cheapest tariff - all of them have cheaper deals than standard.Which is your firm's cheapest tariff for you depends on your usage and where you live. STEP 3: And now switch... Don't worry, this is no biggie. The new firm will handle the switchover - you even give it your final meter reading and it passes it across to your old supplier. When you switch it's the same pipes, gas, electricity and safety, and you don't lose supply. The only difference is price and customer service. No one needs to come to your property, unless you're having a smart meter fitted. Start saving money now by sending a copy of your last bill to [email protected] and we will do all the hard work for you. Here are some common questions... - I'm in credit with my current supplier, what happens when I leave? After you've given your final meter reading, you should have it repaid. If it forgets (rare these days) chase 'em up. - Will I be credit-scored? Often on direct debit you will, but it's not strict and almost everyone gets through. - Why's my direct debit gone up if it's meant to be cheaper? Your new supplier may be estimating your usage at a higher level. If you think it's unfair (eg, as you're usually in credit) just ask it to drop it. - What happens if my supplier goes bust after I switch to it? Newish rules mean your energy stays on, you'll be transferred to a new supplier (but poss at a different price) and your credit is protected. STEP 4: How to reduce your Energy Consumption... 
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Property Investor Reward Club is keen to help you save money on your utility bills. The first thing to consider is reducing the usage in your HMO’s. We have partnered with www.TimeOStat.co.uk to give you exclusive discounts if you quote PIRC10 for up to 5 units and PIRC15 for 5 or more units. Time:o:stats are an easy to use tenant operated thermostat that cuts the heating off when a countdown timer runs out. Bills are kept to a minimum as the heating cannot be left running. It gives hassle free control for the landlord as the tenants have access to controlled heating within limits you choose stopping bills running out of control. A few more common key energy questions...
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Q. I'm on prepay, can I switch? Yes, but you’ll need to have a meter installed. Q. Should I get a smart meter? Usually yes. They give accurate bills and you needn't read the meter. Yet cross-firm compatibility problems mean if you switch again they may go 'dumb'. PIRC Energy advice is to wait until next year when Smart 2 is launched enabling you to switch and your smart meter remains a smart meter with any provider. Q. Want a green tariff? We've a filter for that, just let us know. Q. I'm in energy debt - can I switch? You can switch, but will need to pay your balance to your existing provider. Q. And what if I've solar panels? You can still switch. The feed in tariff's unaffected - you choose if you want to move it to the new supplier.
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Property Investor Reward Club have partnered with PIRC-Energy.co.uk  to bring you access to the wholesale energy market and cash back on your purchases quote your PIRC membership number to access exclusive PIRC rates
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PIRC is an exclusive membership club for property traders, investors and landlords which gives you immediate access to discounts from all the suppliers you need in your property business. Benefit from EXCLUSIVE rates on everything from building materials to solicitors’ fees. You also earn cash back and rewards with every purchase at PIRC-Card.co.uk. Read the full article
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alexanderhamllton · 7 years
Text
3, 30, 300 [Lin-Manuel Miranda x Reader]
Summary: A new phase of your life begins as you move to an apartment in New York with an unknown roommate.
Word Count: 2,568
Warnings: None, maybe one ot two curse words?
Author’s notes: Wow, I've been with so many things in the works between college, collabs and personal matters that I didn’t even see time fly. This is the first thing I’ve written by myself in probably months, so I apologize in advance if I’m a little rusty. This is pure fluff and an adaptation of a story I wrote for my crative writing class, so... I hope you guys like it!
askbox | masterlist 
“Sorry, I didn’t-” your hands touched and the blush on your face became even more evident.
“No, it’s okay. Take it.” Lin’s smile was genuine, and you took the knife without saying a word. The both of you ate in silence, the cutlery against the ceramic plates being the only sound in the small kitchen and neither knowing how the dynamic between you worked.
Well, it was the first time you were sharing an apartment with a stranger, afterall.
You blamed the big city, the fear of conquering the concrete jungle without anyone to go to if needed. Online adverts about sharing an apartment in New York City brought you and Lin-Manuel together, both not knowing what each other looked like until only a few hours earlier, your moving trucks competing for a parking spot in front of the old building.
The two bedrooms were smaller than they looked like in the advert, which was already pretty small. When seeing the amount of boxes you unloaded, Lin gave up the bigger bedroom in exchange for you letting him place his piano in the cramped living room: you were unsure of how many nights you wouldn’t be able to sleep because of the instrument, but your initial bet was ‘many’.
You were right.
3rd day as roommates
It took two nights for you to not be able to sleep. You didn’t blame the music, which was surprisingly good, but the repetition didn’t allow you to drift into slumber and as much as you were more of a night owl than an early bird, you still had classes in the morning.
“Lin?” Your voice was almost above a whisper as you opened the bedroom door and the dimmed light made you scrunch your eyes.
“Hey, sorry, did I wake you?”
“Uh, not really, I didn’t manage to fall asleep at all,” you replied, shooting him a smile after noticing the blush spreading across his face. “Don’t worry, I’m not blaming you.”
“You’re not?” He turned from the piano, watching as you took a seat in the couch that your mother bought for the place. It smelt like new furniture and you still weren’t comfortable with it.
“I’m not, at least not entirely.” Lin chuckled before scratching the back of his neck, and you took that split second to take in his features for the first time. “New York can be… Intimidating.”
“You think so?”
“You ask a lot of questions,” you teased, making him laugh.
“Sorry. New York has always been my home, I was born and raised here. Just came back from college, actually.”
“What did you major in?”
“Theater Arts and English.”
“Makes sense, because of the… Composing.” You commented, closing your eyes for a second as you internally cringed. “Do you- Do you want some tea? Coffee, maybe?”
“I’ll never say no to coffee,” he replied, smiling. You got up, heading to the small joined kitchen as he followed you, leaning against the opposite kitchen counter from the one you were getting the mugs from. “We never really talked about each other, huh?”
“We met two days ago. And it’s not like we’re here all the time, either,” you replied, turning to face him for a second before getting back to the mugs.
“That’s true… What do you do the whole day?” Lin gave himself a little push before sitting on the kitchen counter, only a few seconds after you handed him his black coffee. “Thanks.”
“No problem,” you smiled, before sitting on the counter as well and cupping the mug full of green tea in your hands. “I work the most stressful job of all: Retail,” his apologetic face made you giggle. “I know, it’s a nightmare.”
“I can’t say it’s the best job in the world, no.” You felt warm inside that you blamed on the tea you just took a sip from and not Lin’s sympathetic look. “But what do you wanna do?”
“Me? I am majoring in history, so I guess teaching? I’m not sure, I still have a year to decide.” You placed your mug next to you before getting your hair in a messy ponytail. “The future I’m- I’m scared of it.”
“Me too.” He took a long sip before letting out a sight. “I just feel a bit stuck, I mean, in college I had this whole thing with the theater program, I directed a few plays and even started writing my own musical,” you raised your eyebrow and he nodded, the disbelief in himself making you laugh. “I know, and now I am just surrounded by papers and badly written essays and a huge ass question mark of where my next step is supposed to be.”
“Don’t you like being a teacher?”
“I like teaching, the kids are great but… This was never the plan. Broadway was the plan, Hollywood was the plan.”
“So stick to it,” you replied with a shrug.
“Easy to say, not that easy to do.”
“Lin… We just met. There’s no reason for you to listen to me, but-” you lifted your finger, making him hold his reply. “You look like a cool dude. You don’t leave the toilet seat up, you don’t make a mess in the living room, all that and the fact that you gave me the bigger bedroom make me believe you are a good person, and we need more good people in the world right now. You’ll find your way to the spotlight.”
“Wow, that’s… A better first impression than I’ve imagined,” he smiled.
“It was well deserved,” you replied, taking a sip of your green tea.
After almost a whole kettle of hot water and a conversation that moved from the kitchen to the living room, the sun was coming up, its light entering the living room window from between the metal bars of the firescape. You were glad it was a Saturday night, because the both of you fell asleep on the couch, empty mugs lying on the floor and the duvet you grabbed from Lin’s bed between three and four in the morning covering the both of you.
Carefully, you got up without waking him, collecting the dishes from the floor,  placing them on the kitchen sink as quietly as possible and heading to your bedroom, but not before taking a look at your new roommate asleep on the couch.
You didn’t have an explanation on why or how you knew, but he entered your life to stay.
30th day as roommates
“You did not just do that… LIN!” You voice echoed through the small apartment as you turned to the bedroom doors, a confused Lin popping out of his room. “Did you eat my chocolate cake?”
“Maybe?” His voice displayed a fake smile and puppy eyes, but you fell for that way too many times in the past month for it to happen again. That was chocolate cake, it was personal.
“C’mon, seriously? I just had the worst day and-”
“Hey, how about we go to Carlos’ and I buy you a new slice of cake and… A cappuccino?”
“Extra cream?” You stated, getting a nod in return. “Fine.”
“Okay, lemme just grab my shoes.” He disappeared inside his bedroom before coming back with his worn out converses on.
Carlos’ was a small bakery you and Lin found only a week after moving in. In desperate need for a pastry, you asked the landlord for good spots to eat, and she said Carlos’ has the best pasteles in town.
Your landlord was right.
Serving not only cakes, not only coffee, but typical latino pasteles as well, Carlos was a chubby man with an even bigger heart, and by the fourth time you and Lin showed up at his place, he already knew your names without needing to ask.
“Carlos!” Lin’s voice was excited and the man turned with a huge grin on his face before giving Lin a handshake over the counter. “Please tell me you still have that marvelous chocolate cake [Y/N] bought yesterday.”
“Let me guess, he ate the whole thing by himself?”
“I can’t leave him home with my pastries, like, ever.” You bumped shoulders with Lin, who rolled his eyes while Carlos observed the whole scene in delight. “Please tell me you still have it!”
“I don’t, sorry chica,” you playfully slapped Lin, that pouted at you as he held back a laugh. “I do have that meringue cake with strawberries...”
“Oh my god, yes!” The taste of the heaven-sent cake was still one of the best sensations you had in the past months, and your overreacted response to the mention of it made the both guys laugh.
As you and Lin occupied the table by the window, waiting for Carlos to bring the order, you fell into a comfortable silence.
At least for you. Apparently, Lin didn’t find it that comfortable.
“Hey uh,  so you came home late last night…” His smile was sympathetic, but the emotion didn’t get to his eyes. Instead, they were a mix or worry and if you didn’t know him any better, jealousy.
“I… Did.” The reply came with widened eyes from your part.
“How was it?”
“Honestly, not bad.” You shrugged. “He paid for the movie ticket and gave me a popcorn.”
“Good movie?”
“Not really, no. Good popcorn though, very buttery.”
“Do you think you’ll see him again?”
“You’re asking a lot of questions, Lin.” You joked right before Carlos showed up, bringing the slice of cake and two coffees and disappearing as fast as he appeared. You thanked him with a smile before turning to your roommate again.
“Sorry. Curiosity I guess, I mean you didn’t even mentioned you were seeing anyone and all of a sudden you ditched Mario Kart night and didn’t even tell me about it and of course I don’t mind but-”
“Oh shit…. I completely forgot, I am so sorry.” Your jaw dropped as you noticed how inconsiderate you were towards Lin.
In the beginning, the both of you only had each other as close friends, but it didn’t take long for you to make friends in the store, complaints about customers and hours bonded you and the other employees; the same happening with Lin at Hunter, where he was working as a substitute teacher. You had a theory liking Lin was inevitable, and nothing had proved you wrong in the past 30 days.
“It’s okay, really, don’t worry, I just graded a few papers instead and it really gave me like, a chance to-”
“Lin, you’re rambling,” you commented, grabbing a bite of your cake.
“Sorry,” he chuckled.
“But tell me, why the sudden curiosity for my dating life?” You asked simply, catching Lin completely by surprised as he took a sip of his coffee and almost making him spit it.
“Your dating life? No, of course not,” you noticed the redness taking over his cheeks as you ate one of the sliced strawberries in your cake. “It’s just a way to make conversation.”
“Oh, alright.” You faked a smile while using your fork to swirl the meringue on your plate, the cake all of a sudden not looking as appetizing as before.
“But… I was just wondering if you still are, you know… ”
“Available?” You joked, trying to disguise your disappointment.
“I was going to say single but available also works.”
You almost choked on the meringue cake, taking in a few seconds and a sip of your cappuccino before you were able to let out a ‘mhmm’ accompanied by an excited nod, that made Lin’s eyes light up.
“Great! I mean not great, if you don’t want to be single but great because I was thinking about, maybe if you have a day off, I know you don’t work on Fridays and-”
“Lin… ”
“Alright!” He laughed, taking a deep breath before looking you in the eye, hope all over his features. “Do you wanna watch a movie on Friday night? Maybe, you know, come to my place?”
“Well, your place is my place...”
“Exactly my point,” he agreed, the smile on his face growing bigger by the second.
“You bring the movie and I bring the candy.”
“No popcorn?”
“Nah, it’s overrated.”
300th day as roommates
“Shhh, no, come back here.” Lin’s arms tightened around your waist as he pulled you back into his embrace, not letting you leave.
“Lin I have to go to work, my shift is in an hour,” you whined, but the warmth of his breath against the back of your neck made you stop trying to get out of the bed.  As his lips touched your skin you felt shivers going down your spine. But the good kind.
The best kind.
“Five more minutes?” His voice is just a whisper, and you turn to face him with a smile.
“Just five minutes.” You agree, cupping Lin’s face with both hands before placing a kiss on his lips.
“You know, I’ve been thinking-”
“This is a dangerous thing,” he rolled his eyes at your joke before continuing.
“Let me finish, I was thinking that this would be the perfect time to ask you to move in with me.”
“Well, it’s kinda late for that, I mean...” You laughed, making a motion to the apartment you shared. “But maybe we can have our own version of that?”
“And that is?”
“You can move to my bedroom.” You suggested, his soft lips stretched into a smile. “What do you think?”
“I think,” Lin started, his lips almost like a ghost against your skin, “that we should turn my bedroom into an office.”
“That’s actually a pretty good idea, considering my shelves are full and so are yours.”
“Right? And we can take the piano out of the living room as well.”
“What? No!” You pouted, making him laugh.
“No? For real?”
“Yeah, I love it now.” You buried your face on the crook of Lin’s neck, taking in his smell of coffee and shaving cream, remembering the smell of the duvet from the first night you spent awake talking, the nights after that one which grew into a friendship, that turned into dating only a few weeks later. You could almost listen to the notes echoing in the apartment, melodies still unfinished that played while you were diving into history books. The memories from almost a year that were already worth a lifetime. “I love listening to you play.”
“I love you, have I told you that recently?”
“I love you too, and I think at least three times this morning,” you smiled as he placed a kiss on your forehead.
Lin’s bed as sold only a few days later and his bedroom turned into an office. Two years later it was repainted: the desk and shelves were substituted by a small white crib and a rocking armchair, among other things necessary in a baby’s bedroom. The room was Estela’s now.
When you decided to move out of the apartment, your daughter had just turned one year old, you guys still had the first duvet you shared, and the couch was going to stay for the next person to build new memories around it.
As you handed the keys to your landlord for the last time, with Estela in your arms and Lin by your side, you noticed the instincts were right: he came to your life to stay.
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workfromhom · 5 years
Text
Workplace, Facebook’s service for business teams, is raising its prices for the first time since launch
Three years into its life with 2 million paying users signed up, Workplace — Facebook’s platform for businesses and other organizations to build internal communities and communications — is about to make a significant business shift of its own. Come September 2, Workplace is changing its pricing tiers, how it charges its users and the services that it provides customers.
Up to now, Facebook has taken a very simple approach to how it charges for Workplace, unique not just because of it being a paid service (unlike Facebook itself, which is free), but for how it modeled its pricing on the basic building block of Facebook-the-consumer product: a basic version was free, with an enhanced premium edition costing a flat $3 per active user, per month.
In September, that will change. The standard (basic) tier is getting rebranded as Workplace Essential, and will still be free to use. Meanwhile, the premium tier is being renamed Workplace Advanced and getting charged $4 per person, per month. And Facebook is introducing a new tier, Workplace Enterprise, which will be charged at $8 per person, per month, and will come with a new set of services specifically around guaranteed, quicker support and first-look access at new features. (Those who are already customers have the option of being grandfathered for a year, the company said, before switching to a new plan.)
Those are not the only changes. Two other notable shifts are getting introduced with these new tiers. First, these prices will be for all users, regardless of whether they are active in the month.
And second, they are specifically prices for people who access Workplace as general “knowledge workers” — marked by having email addresses and specific job functions. Frontline workers — for example, cashiers or baristas or others mostly on their feet all day helping customers — will be an add-on at $1.50 per person per month, also regardless of whether they are active or not.
For now, the rest of the features in the different tiers are remaining the same.
The changes at Workplace come amid a number of other developments among workforce collaboration and communication platforms.
First and foremost, Slack has gone public, subjecting it and its ups and downs to a lot more public scrutiny, but also putting it on the map as a business of some standing, helping it make a bigger move into brokering more deals with the larger enterprises that Workplace has been winning over. The latter’s customers include the likes of Walmart, the world’s biggest employer; as well as Nestlé, Vodafone, GSK, Telefonica, AstraZeneca and Delta Airlines, and Facebook says there are more than 150 companies signed up with more than 10,000 employees each.
Teams, meanwhile, has now passed Slack in user numbers, and in a way is a more direct competitor: it has positioned itself (like Workplace) as a tool for both knowledge and frontline workers, helping with actual back-office collaboration, as well as a way to broadcast communications to a wider group of employees.
Julien Codorniou, the VP of Workplace, said the changes in pricing tiers was not a reaction to competition, but rather a reaction to customers. Although the pricing for Workplace was an interesting twist on how enterprises tend to procure IT, it turned out to be too novel by half: it turned out that most actually like the predictability of paying the same amount for a service upfront, rather than having the pricing change each month depending on usage.
“Today, customers’ bills change every month, for example when a co-worker goes on vacation or whatever,” he said. “It’s a nightmare for the accounting department, who needs to know how much to pay two years out.”
He added that this doesn’t mean you can’t change how much you pay: you could change the pricing each month if necessary.
So far, no one has made the shift to the new tiers, so it will be interesting to see how and if they have much of an impact. I do know that from retail theory, customers in stores are more likely to select a middle-priced product if they are given an option of something cheap and something expensive at either end, and so this could be an interesting way to drive more users to Workplace’s paid tier.
What is more clear is that this is also a way for Facebook to raise its prices for the first time since the service launched, and lays the groundwork for more differentiation between different kinds of offerings.
from Facebook – TechCrunch https://ift.tt/2k2GwPw via IFTTT
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un-enfant-immature · 5 years
Text
Workplace, Facebook’s service for business teams, is raising its prices for the first time since launch
Three years into its life with 2 million paying users signed up, Workplace — Facebook’s platform for businesses and and other organizations to build internal communities and communications — is about to make a significant business shift of its own. Come September 2, Workplace is changing its pricing tiers, how it charges its users, and the services that it provides customers.
Up to now, Facebook has taken a very simple approach to how it charges for Workplace, unique not just because of it being a paid service (unlike Facebook itself, which is free), but for how it modelled its pricing on the basic building block of Facebook-the-consumer product: a basic version was free, with an enhanced premium edition costing a flat $3 per active user, per month.
In September, that will change. The standard (basic) tier is getting rebranded as Workplace Essential, and will still be free to use. Meanwhile, the premium tier is being renamed Workplace Advanced and getting charged $4 per person, per month. And Facebook is introducing a new tier, Workplace Enterprise, which will be charged at $8 per person, per month, and will come with a new set of services specifically around guaranteed, quicker support and first-look access at new features. (Those who are already customers have the option of being grandfathered for a year, the company said, before switching to a new plan.)
Those are not the only changes. Two other notable shifts are getting introduced with these new tiers. First, these prices will be for all users, regardless of whether they are active in the month.
And second, they are specifically prices for people who access Workplace as general “knowledge workers” — marked by having email addresses and specific job functions. Frontline workers — for example cashiers or baristas or others mostly on their feet all day helping customers — will be an add-on at $1.50 per person per month, also regardless of whether they are active or not.
For now, the rest of the features in the different tiers are remaining the same:
The changes at Workplace come amid a number of other developments among workforce collaboration and communication platforms.
First and foremost, Slack has how gone public, subjecting it and its ups and downs to a lot more public scrutiny, but also putting it on the map as a business of some standing, helping it make a bigger move into brokering more deals with the larger enterprises that Workplace has been winning over. The latter’s customers include the likes of Walmart, the worlds biggest employer; as well as Nestle, Vodafone, GSK, Telefonica, AstraZeneca and Delta Airlines, and Facebook says that there are more than 150 companies signed up with more than 10,000 employees each.
Teams, meanwhile, has now passed Slack in user numbers, and in a way is a more direct competitor: it has positioned itself (like Workplace) as a tool for both knowledge and frontline workers, helping with actual back-office collaboration, as well as a way to broadcast communications to a wider group of employees.
Julien Codorniou, the VP of Workplace, said that the changes in pricing tiers was not a reaction to competition, but rather a reaction to customers. Although the pricing for Workplace was an interesting twist on how enterprises tend to procure IT, it turned out to be too novel by half: it turned out that most actually like the predictability of paying the same amount for a service upfront, rather than having the pricing change each month depending on usage.
“Today, customers’ bills change every month, for example when a coworker goes on vacation or whatever,” he said. “It’s a nightmare for the accounting department, who needs to know how much to pay two years out.”
He added that this doesn’t mean you can’t change how much you pay: you could change the pricing each month if necessary.
So far,  no one has made the shift to the new tiers, so it will be interesting to see how and if they have much of an impact. I do know that from retail theory, customers in stores are more likely to select a middle-priced product if they are given an option of something cheap and something expensive at either end, and so this could be an interesting way to drive more users to Workplace’s paid tier.
What is more clear is that this is also a way for Facebook to raise its prices for the first time since the service launched, and lays the groundwork for more differentiation between different kinds of offerings.
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douchebagbrainwaves · 4 years
Text
EVERY FOUNDER SHOULD KNOW ABOUT PEERS
In that sense she literally made YC. I didn't say But search traffic is worth more than other traffic! We didn't want to be a problem. Empirically the chances of pulling that off seem very small. Will a startup inevitably stop being a startup as an optimization problem will help you avoid another pitfall that VCs worry about, and rightly—taking a long time to develop a product. They will give you major coverage for a major release, meaning a new digit after the decimal point. It will, ordinarily, enjoy doing.1 The best programming languages have been developed by small groups. The second is Moore's Law, which has worked its usual magic on Internet bandwidth.2 Know nothing about business This is another variable whose coefficient should be zero.
This is supposed to be about technology. One thing that might deter you from writing Web-based applications is the lameness of Web pages as a UI. Leave one's plot of land? In 1958 these ideas were anything but obvious. But Sam Altman can't be stopped by such flimsy rules. Instead of version 1s to be superseded, the works they produced continued to attract new readers. Most of our competitors shot themselves in the foot this way—usually, I think this is what drives a lot of startups writing mainframe applications. Our first batch, in the summer of 2005, had eight startups in it.3 If you had a magic machine that could make you cars and cook you dinner and so on.
It was not easy to make this point diplomatically, but in fact the default in the predefined page styles couldn't do what they wanted. There was no protection against breakage except the fear of Microsoft. In fact, some of the most interesting? If you make a novel that bores everyone, or a clothing retailer? In the fall of 1983, the professor in one of my college CS classes got up and announced, like a dangerous toy would be for a toy maker, or a clothing retailer?4 People pay a lot for desktop software, and that's pretty easy with digital content. The Defense Department is encouraging developers to use Java.
Because it needs no installation, it will be the only kind that work everywhere. An example of a useful, general idea, consider that of the controlled experiment. There is not, as some of the most important source of growth in mature economies. Everyone on the list?5 You don't want small in the sense that one is solving mostly a single type of problem instead of many different types. Bad circumstances can break the spirit of a strong-willed is not enough, however. Companies are not set up to reward people who want a deep understanding of what you're doing; even if you're never called on to solve advanced problems, you can means you must we'll return to this later, because if there is big potential for gain there must also be a terrifying possibility of loss. You can measure the value of the company.6
She's one of those rare, historic shifts in the way wealth is created. But how possible it is doesn't depend on how much they want it to be. Today a lot of research and decide for themselves how valuable your technology was. Some changes might be bigger than others, but the alumni network is certainly among the most valuable features.7 Number of users may not be the perfect test, but it is certainly more than 10, and probably rarely as high as 50%.8 And not just in its beautiful lines: it was at the edge of what could be manufactured. And when the Mac appeared, it was a particularly prestigious line of work, done by a class of people called philosophers.
You can only do that if you get bored halfway through and start making the bricks mechanically instead of observing each one, the drawing will look worse than if you had friends in college you used to scheme about startups with, stay in touch with them as well as you can.9 Why did desktop computers eclipse mainframes? You can only do that if you wanted to get rich by creating wealth. It would have been, we didn't have any plans. If I say this, some will say it's old news, but here goes: judging from their works, most philosophers up to the present have been wasting their time. In fact, they rarely seemed to arrive at answers they agreed upon.10 It was a sign of an underlying lack of resourcefulness. If you get a real job.
Maybe it will have wireless Internet access. Like the creators of past gadgets that gave the company a reputation for quality? Search was only 6% of our traffic, and he has done an excellent job of exploiting it, but how fuzzy it is. But they can't physically be with them all the time is work. The answer or at least lacked some concepts that would have made their lives easier. Publish articles for free and make money from the written word probably require different words written by different people. In a way this is virtuous, because I and most of the advantages of developing Web-based applications, everything you associate with startups is taken to an extreme with Web-based applications. Kids are good at writing software tend to be early in people's lives, then the ambitious ones won't have many ambitious peers. If there's no one where you live who wants to start a startup, ask yourself whether you're relentlessly resourceful.11
Notes
43. These false positive if the founders. They won't like you raising other money and wealth.
When VCs asked us how long it would take Abelson and Sussman's quote a step further. Not even being deliberately misleading by focusing so much about unimportant things. The few people who don't like the outdoors, was starting an organic farm, though it's at least consider going into the subject of language power in Succinctness is Power. Even the cheap kinds of work into a fancy restaurant in San Francisco wearing a jeans and t-shirts, to a degree in design is any good at generating your own?
In fact it's our explicit goal don't usually do best to err on the expected value calculation for potential founders, like the Segway and Google Wave. It is still hard to compete directly with open source project, but I'm not saying that because a unless your initial investors agreed in advance that you decide the price, and you'll probably have some revenues before 18 months are out. Many more than just salary. Frankfurt, Harry, On Bullshit, Princeton University Press, 2005.
The best thing for startups is that the people working for me to try, we'd ask, if an employer hired men based on that? This form of bad customs as well as specific versions, and only one. His critical invention was a refinement that made steam engines dramatically more efficient.
But if A supports, say, of course the source files of all tend to be something you need to go behind the doors that say authorized personnel only. Hypothesis: A company will either be a win to do this are companies smart enough to defend their interests in political and legal disputes. They won't like you raising other money and disputes. Microsoft must know in the process of applying is inevitably so arduous, and FreeBSD 1.
The trustafarians' ancestors didn't get rich, people would treat you like the iPad because it doesn't cost anything. A knowledge of human nature is certainly more efficient, it has to be redeveloped as a single snapshot, but this could be adjacent. A country called The Socialist People's Democratic Republic of X is probably a losing bet for a lot of reasons American car companies have little do with the same phenomenon you see with defense contractors or fashion brands. To the extent we see incumbents suppressing competitors via regulations or patent suits, we met Rajat Suri.
For similar reasons, the un-rapacious founder is in itself deserving. Ideas are one of a social network for pet owners is a big change in response to what you call the years after 1914 a nightmare than to read is not as a separate feature.
A related problem that they can get very emotional. Actually this sounds like something cooked up by the government. I think it is to hand off the task at hand almost does this for you.
56 million. And yet when they say they care above all about big companies funded 3/4 of their shares when the problems all fall into a great one.
Currently we do the startup eventually becomes.
In the thirties his support of the ingredients in our own version that by the same. The existence of people who want to approach a specific firm, get rid of everyone else and put our worker on a seed investment of 650k.
Thanks to Robert Morris, Patrick Collison, Matt Cohler, Jessica Livingston, and Sam Altman for sharing their expertise on this topic.
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fuck-customers · 7 years
Text
TL;DT at bottom
Last couple days have been a nightmare. Tuesday- assistant manager tells me all the mid tasks are done and I just need to worry about my closing tasks. Cool. Turns out literally NONE of the tasks were done. Not one. And that morning the store was closed for an extra 4 hours because the company's update on our POS system crashed, people were not happy. So I finish them, whatever. I start my period literally 45 minutes from when my shift started. EVEN BETTER. A girl who is in training calls and says she's going to be late. How late? She can't give me an estimate. Phone rings again, my closer's car broke down and she might be late (at least she called an hour ahead). Wednesday-talk to my manager about the previous day, her response "oh I'm so sorry I was in a meeting with our district manager" THEN EHY DID YOU TELL ME THEY WERE DONE? I had to do her tasks at the end of the night before! Plus I had two girls who hate each other and I have to try and keep them separated in a small bar area where everyone is literally within five feet of each other for 8 hours. And listen to them bitch about one another (love the drama, hate that I'm their supervisor ) Thursday- my fiance is sick and I've been up all night and morning taking care of him. Guess what, allergies weren't allergies I have a cold now. Can't call in because every supervisor is working or unavailable (yet I signed a contract stating I wouldn't go to work sick?) Anyways go in and everything is a disaster. The lobby is gross, trash overfilled, lines of customers who are all upset. Midday shift hands me the keys to the store and takes her break. Before I clocked in. I still had my purse on my shoulder and sunglasses on my head. No apron either. Jump right in and it's like everyone wants to talk to the manager. All I want to do is get my coworkers in order and figure out what happened and how can I make everything fluid again. But instead I have to run around like a chicken with its head cut off trying to talk to angry customers and also help make drinks and get everyone's food. End of the day I was dead. Friday- Lady calls and wants her receipt from two days ago. Can't remember her order or what time she came in (literally the only two ways I can search for it) finally found it after ten minutes and she asked if I could mail it to her. Now I am a lowly employee who is in charge of smaller employees at a retail cafe. Plus that isn't even a thing. I told her she would have to come by and we could print it. Says shell swing by tonight. Never came. I finally take my lunch and I'm already sick, pmsing, and slept maybe 8 hours in the last 3 days combined. It's the first time this week I actually sit down and try to enjoy my 30 minute break. Not one, not two, but three employees needed me. One for a void on a transaction (which could have waited until I came back),two a customer wanted to know the ingredients in a drink (the person on POS could have told me instead of saying a customer wanted to speak with me), three an employee wanted to know how to make something but literally the directions are on the packet. Ended up telling everyone to leave me the fuck alone and me and one other girl (who is a dear friend of mine) and I got into a screaming fit in the back room. Saturday (today): tried to request the day off two months ago but my manager said already four people requested it off. It's the two year anniversary of my father's death and I would love to spend it with my family (we're an emotional group). No can do. AND TO TOP THE LIST! Literally right after I clock on and get on the floor I hear screaming coming from the drive thru window. It was along the lines of: "WHO THE FUCK ARE YOU! I HAVNT SEEN YOU BEFORE! EVERYONE HERE KNOWS MY ORDER!" Fortunately another supervisor was there and she said she'd handle it. THANK GOD! I still hear screaming and cussing so I decide to come over and see what the problem was because everyone in our lobby was looking over the counter, watching as this chick was trying to open her car door. I told her she needed to calm down and lower her voice, TWICE. I almost brought out my phone so if she did try to jump through our window I had evidence (AND A YOUTUBE VIDEO). She scoffed and sat back down in her car and bitched about how rude I was and how rude the other girl was and she's a regular how dare we treat her like this (she's like this EVERY morning. She has a reputation yet our manager won't ban her). Anyways go on about the day and try to push to the finish line. Guy come by walks slightly behind the counter to grab a broom (TOTAL NO GO ZONE. I WAS HERE WHEN MY STORE WAS ROBBED DO NOT COME BEHIND THE COUNTER!). So I said the typical "sir, can I HELP you?" "Well I'd didnt want to have your girls clean the men's room." First of all our two restrooms are gender neutral because they are singles. Second, I've cleaned vomit from sinks, clogged toilets, period blood, shit on the floors, piss, and whatever that thing was in the corner. Third of all, and have I mentioned it, DONT GO BEHIND MY COINTER. Dude also looked like a drug dealer who would sell you an ounce of weed for $5 or a ride to the nearest 711. Then another guy came in and one of the girls told me a couple of nights ago her and a male friend were at a nearby gasstation and he made sexual motions towards her. So I told her to go into the back room take her break and I'll keep an eye on him. I walk by him later in the night and he tried to say something to me. Fortunately my fiance was there and told him "don't talk to her". Shut his ass down fast. My fiance is NOT a fighter but if someone is making me uncomfortable he will shut that shit down. He's amazing like that. So the rest of the night my fiance say at the table closest to my register so he can keep an eye on the creeper. FIANLLY 3 MINUTES UNTIL CLOSING and a MOB of people come in wanting drinks upon drinks. I take their orders and tell everyone in the lobby if they're not waiting on their order they need to leave and the store is officially closed. Crepper dude comes up and my fiance snaps up and goes between us and he's like "yo I just want to use the restroom" YA! "no sire the store is officially closed." And just as if someone answered my prayers because a security guard came in and escorted that specific person out of the store. Just so happens during his smoke break my fiance had a chit chat with the security guard. Good news is a competition company wants to take me with better paid, same benefits, longer lunch, as a supervisor with the same schedule and hours, and my store manager could possible be my old supervisor (who I replaced) who actually appreciates my hard work and is also a friend of mine. Honestly if she gets that promotion I'm gone from this stupid ass company. Only thing keeping me is it's two cities away (managable but my car broke down and my only method of transportation is by train. And I'd be closing at the dead of night taking the train where there's been a LOT of crime.) TL;DR: Week was one of the roughest. Ended up with some lady screaming bloody murder over a $5 drink. Fiance had to fend off this creepy ass guy. Managers suck. Customers suck. But I might get a better job that's exactly the same but o get more out of it.
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