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#delivery driver app
returnsies · 1 year
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The management of returns and refunds in drop-off driver operations
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instadispatchuk · 4 months
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reasonsforhope · 1 year
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Across New York City, delivery drivers are a ubiquitous sight: congregating outside big restaurant chains waiting to collect orders, zooming through the city streets with orders in tow. “The most chaotic time for deliveries is easily during lunch time,” says Elijah Williams, who delivers food for both Uber and DoorDash. “I’ve had up to four orders at one time.” 
Mayor Eric Adams recently announced a major change that will deeply impact busy workers like Williams: app-based delivery workers will be paid $17.96 an hour starting July 12th — and nearly $20 an hour by 2025 — marking the nation’s first minimum pay for such workers.
“Our delivery workers have consistently delivered for us — now, we are delivering for them,” he said. “They should not be delivering food to your household, if they can’t put food on the plate in their household.”
The Background
Mayor Adams made the announcement at City Hall, surrounded by delivery workers as well as members of the nonprofit organizations, Workers Justice Project (WJP) and Los Deliveristas Unidos.
Ligia Guallpa, executive director of WJP, expressed her excitement and gratitude.
“This first of its kind minimum pay rate will uplift working and immigrant families,” said [Ligia Guallpa of Workers Justice Project (WJP)] alongside Gustavo Ajche of Los Deliveristas Unidos. “[It will] ensure that workers who keep New Yorkers fed, are able to keep also their families fed too.”
WJP was founded in 2010, and coordinates numerous worker-led programs, including Los Deliveristas Unidos, that aim to improve conditions for low-wage immigrant workers across the five boroughs.
The Details
The current minimum wage in New York is $15 an hour. On average, service workers are paid $7.09 an hour, excluding tips. The new wage is in keeping with a law passed by the City Council in 2021, which requires the Department of Consumer and Worker Protection to set a standard minimum rate for delivery workers.
App-based delivery workers are classified as “independent contractors,” which means they’re not entitled to the standard minimum wage that applies to salaried employees’ pay. Instead, delivery workers who work for the big food delivery services, like Uber Eats and Relay, are entitled to just $2.13 an hour before tips — a so-called “tipped sub-minimum wage.”
Research has shown that getting rid of tipped sub-minimum wages benefits not just the workers getting the raise, but the economy as a whole. A 2021 analysis found that states without a tipped sub-minimum wage saw 29 percent growth in their leisure and hospitality sectors, compared to just six percent in states that used the federal tipped sub-minimum wage of $2.13.
...For many of the workers who face hostile roads and unpredictable weather conditions to get New Yorkers their ordered goods, this is a life-changing development.
“This is my full-time job. I get up every day and do this,” says delivery driver Justin Martinez outside the Chick-Fil-A in Washington Heights. 
Martinez, 30, is originally from the Dominican Republic. His commitment to completing deliveries, he explains, is fueled by his love for his family.
“This is my way to contribute. I go out, 9, 10 hours a day, do deliveries, and then I can come home,” he says. Martinez first started driving for Uber in 2019 before transitioning to delivering food for Uber Eats and other apps in 2021. He’s excited for the pay wage increase: “Maybe now, I only [have to] go out for 6 hours.”
-via Reasons to Be Cheerful, June 30, 2023
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robertdowneyjjr · 11 months
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Tony as a PHD student/young man working on his own start up and Steve as his usual Uber Eats delivery driver. Steve eventually getting concerned about his health considering the sheer amount of caffeine and junk he orders and how late he does, Tony ordering healthier things to make him feel better while also scolding STEVE for driving so late, Steve canceling/refusing orders to get Tony’s food to him faster and fresher (really it’s good business considering how good Tony tips, really that’s it), Tony getting extra dishes he gives to Steve to enjoy while he does other deliveries once he finds out Steve misses meals sometimes.
If Tony is rich, Tony finding out the app thinks Tony’s steadily higher tips are an error and aren’t getting the full amount to Steve (Tony not realizing he’s getting partial refunds lol rich boy) so he starts giving him cash even tho Tony hates touching (shudders) physical money. It ends with Tony hiring Steve as his own delivery man and then Tony starts ordering all his meals for 2 and them enjoying them together. Maybe this prolongs the dance they are doing cuz Tony doesn’t wanna date his employee (again, Pepper showed it was a bad idea).
Or if Tony isn’t rich, he does the 2 meals thing while Steve is still with Uber, who is losing out on orders by spending more time with Tony to eat together. And once Tony realizes this he starts going with Steve in his deliveries, man can work from anywhere and/or he needs a break. Maybe Tony makes an algorithm to find Steve the most profitable and efficient route. Them just spending all night talking while they drive around town delivering food dreaming of a future where they can do midnight drives together for pleasure rather then business
steve only ever works the late late late hours when he's driving for uber eats because he's got so much going on during the day. he has his own classes to attend part time and he still has his day job at staples, which unfortunately has cut his hours by quite a bit hence his need for another source of income. he didn't deliberately set out to work such late hours when he signed up as a driver for uber eats, but it just so happened that the first day he finally found some time to start taking orders, it was late at night after he'd finished all his assignments and he had bills to pay within the next week so he was a bit desperate.
there are really only a limited number of restaurants that are still open and taking orders past 10pm on a weeknight, and luckily steve actually lives pretty close to a few of them. when an order comes through he taps the accept button without really bothering to look at the details and grabs his keys to head out to the restaurant. it's only when he's sitting at the takeout corner waiting for the order to be packed that he notices the outrageous tip left by the customer. steve knows that this kind of a tip has to be an anomaly but he also thinks that if this is the kind of beginner's luck he's got for his first order, then maybe being an uber eats driver a few nights a week might actually help more than he originally thought.
so he grabs the bag of chinese food and heads over to the address for this "Tony S", making extra sure the food is secured in his car and the drink wouldn't spill as he drives. tony's tip alone can pay for his entire phone bill this month, and steve can't do much to thank him but at least he could do this.
when he rings the doorbell to tony's home, the last thing he's expecting is how handsome this generous customer is. not only that, but tony actually takes the time to say what seemed like a very heartfelt thank you for making a delivery this late. tony speaks to steve like he's his personal savior for bringing him food at such an ungodly hour, and his smile is so dazzling that steve is still stunned as he makes his way back to his car. that night steve dreams are filled with sparkling brown eyes and he almost wakes up late for class.
a few nights later, as steve finishes up his dinner he turns on the app again and so he can start to take orders. just as he's drying his hands after doing his dishes, four orders pop up on his screen and he rushes to take the order that's the first one on the list. he pauses just as he does, though, when he notices an order for Tony S. two rows down. he thinks of the tip he had received that first night, which was nice. then he thinks about the smile that greeted him when tony opened the door, which was even nicer.
he opens the order page for Tony S. and taps accept.
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prolibytherium · 7 months
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Companies using """"""""AI"""""""" chatbots in place of customer service (usually with a veneer of pretending you are actually speaking to a real person, which might not be so immediately obvious to more tech illiterate people) pisses me off so bad because they are just SO fundamentally useless. The only information it can tell you is information more efficiently communicated with a FAQ page, and information that is Wrong because current chatbot technology is, in fact, not even slightly 'intelligent' and pretty damn bad at giving accurate answers to anything but the simplest questions.
Like there's no point to it besides hoping onto the flashy artificial 'intelligence' gimmick and paying for less customer service work hours, and so many companies will not only have this feature but make their actual customer service prohibitively difficult to find (and usually involving a labyrinth of automated phone menu systems that you have to navigate correctly in order to get to a person). Makes me want to kill.
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binch-i-might-be · 6 months
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cool. it's after ten and I'm sitting here half asleep and starving. time to cook something I guess because the most incompetent restaurant of all time couldn't manage to get a pizza and some pasta here within four and a half hours
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nexus-nebulae · 5 months
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omg i placed a jimmy johns order for the first time using their app and i got a "do you love our app" type popup and i like to be honest, i liked how the app worked compared to others so i clicked "yes" so it would prompt me to leave a review and instead the popup window just said "we love you too!" sobbing
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praetorqueenreyna · 3 months
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Impatiently waiting for my kiddie pool to be delivered so I can fill it with hose water and sit in it in a bikini drinking iced coffee and reading Steinbeck in front of my apartment the way God intended
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bunnyb34r · 5 months
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Yayyy mom's gifts came early I'll have to decide what's a mother's day gift and what's bday stuff later
I'm thinking the elephant tea light and the mom plaque thing for mothers day and everything else for her bday so she cant say I spent too much on her sggdgd at least for mothers day
Got my miniverse things! I got the sugar cookies (sooo reusing the pan and making air dry clay cookies later), the fruit popsicles (I wish it was the bear ones :"( ), and the chicken noodle soup which is so cute and silly I love it
And the All You Can Eat thing! I think I'm going to paint the kitchen on the display case bc I dont think my alcohol markers will stay as well as paint (but paint MARKERS will 👀)
The little cardboard kitchen and meal planner thing is too cute of a touch 😭 I LOVE LOVE LOVE the clear crates and the "wooden" crates that's too cute
Not as much in the set as I would like tbh, i feel like for the og price you should have gotten like at least one more "set", but I got it at $45 so 😎🤙 guess that's fair
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simpforsix · 7 months
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love when a corporation makes me fill out a survey about an employee's service. they'll do a normal job and i'm like yes they went above and beyond. they saved my life. they resolved my childhood trauma. they cured all my woes. they fixed my depression. they restored my faith in humanity. they can do no wrong. five stars. and submit
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coffeebanana · 1 year
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It’s 2023 and I still get stupid excited when I have a female Uber driver
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miafi · 2 months
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waterdeliverysolution · 3 months
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Explore the functionality of the Water Delivery Driver App and how it simplifies delivery processes. With features like live tracking, route planning, and instant updates, this app helps delivery drivers perform their tasks efficiently and accurately, leading to higher customer satisfaction.
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consignmatesoft · 4 months
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The Rise of Delivery Driver Apps in Australia: Transforming the Gig Economy
In recent years, the gig economy has seen a significant transformation, particularly in Australia, with the rise of delivery driver apps. These apps have not only revolutionized how we receive goods but also how many Australians earn their income. Here's a closer look at how delivery driver apps are reshaping the job market and daily life in Australia.
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Flexible Work Opportunities
One of the most appealing aspects of Delivery Driver Apps is the flexibility they offer. Unlike traditional jobs with fixed hours, delivery drivers can choose when and how long they want to work. This flexibility is particularly beneficial for students, part-time workers, and those looking to supplement their primary income. The ability to log in and start delivering whenever it suits you provides a level of freedom that is rare in many other professions.
Income Potential
While the income potential varies depending on location, time of day, and demand, many drivers find that they can earn a decent wage through these apps. Peak times, such as lunch and dinner hours or weekends, often come with higher pay due to increased demand. Additionally, drivers can often earn tips, which can significantly boost their overall earnings.
User-Friendly Technology
The technology behind delivery driver apps is designed to be user-friendly. Most apps provide clear navigation, easy order management, and real-time updates, making the job accessible even to those who are not particularly tech-savvy. The seamless interface helps drivers focus more on their deliveries and less on managing the app itself.
Contribution to Local Economies
Delivery driver apps have also contributed positively to local economies. They have provided a lifeline to small businesses, especially during the pandemic, by offering a way to reach customers who might not visit in person. This increased accessibility has helped many local eateries and stores stay afloat in challenging times.
Environmental Impact
Though there are concerns about the environmental impact of increased delivery traffic, many apps are starting to implement eco-friendly practices. Some encourage bicycle or electric vehicle deliveries, aiming to reduce the carbon footprint associated with their services.
In conclusion, delivery driver apps have brought about significant changes in the Australian job market and economy. They offer flexible work options, competitive income potential, and technological ease, all while supporting local businesses and pushing towards more sustainable practices. As these apps continue to evolve, they are likely to become an even more integral part of everyday life in Australia.
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fat-wallet-annex · 4 months
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Looking for Work
This past week, I have been applying to many delivery apps to see who will hire me. Since I will not be attending any classes for the summer semester I am now hoping to get employed for the season and start making payments on my auto insurance policy. I found some initial success with an approved application for the Tonquin app. I have not had any success yet with doing any orders for them. I…
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nexus-nebulae · 2 months
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i wish doordash would do the same thing that uber drivers do where it asks for a tip after the service so you can tip based on how well they did. i dont want to give a tip to a driver who just throws my food at the door but i would love to tip the guy who messages me updates on how long until my food is done being made and sorry for the wait
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