#in repair

[carrickbender]

Things:

Almost at 90 day mark at work. Here's to them not telling me to get lost at day 89...

Still lost with SAP, but getting better. Still learning my role, but the gray areas keep growing. But still...

The rumours keep flying about my old employer, that they might restart. Would I go back as management? Probably. I want days off again, normal ones.

H made Toshi's teriyaki chicken tonight and it was:

I saved the leftover sauce to try and score some black cod from work. Because teriyaki black cod?

I don't know about yall, but you know that feeling you get when you see your s.o. kicking ass at something and you're just glad you get to be their biggest fan? That's me, right now, with H. Watching her thrive at school and building her own future is just cool...

On that same note: normalize telling your people they are amazing. Celebrate their victories, no matter how small or how big, as your own. That energy is contagious!!!!

[youryasminaa]

اليوم كان عيد ميلادي وانا حاسة إني فخورة بنفسي إني اتخطيت اشياء كتيرة كانت تدمرني من جوا �� أخذت قرارات صالحة و عقلانية وقاسية و خالطت مجتمع مفيد و تركت ورا ضهري ألم و صورة ذهنية سيئة عني فضلت تطاردني سنين طويلة و طاقات غضب مهدرة علي أشخاص و اشياء لو رجع بيا الزمن يمكن كنت عملت هي هي لإن كان لازم اتعلم الدرس القوي دا علشان اكون هنا فالمكان دا جمب أنسان علمني الخير ، الخير فالكلمة و النظرة و الظن و الشعور.

خسرت بالطريق اصدقاء كثير بس يمكن مكنتش افضل صحبة وانا سنوات طويلة فارغة بلا طاقة للمشاركة و الظهور و الوجود ، لكن علاقتي بأهلي بقت اقوي من إي يوم قبل ، اتاري كل ما الإنسان يقع كل ما الأهل يشدوا كل الحبال تجاه أحضانهم و أمانهم و هو بس دا الأهم .

اليوم كل سنة وأنا سالمة بقلبي و عقلي و بوجودهم و أخيرا أحيا راضية❤️

[bjurnberg]

My work boots are the most expensive shoes I’ve ever owned.

Also the most comfortable. I chose them after trying on several different brands and comparing lifespan vs usage vs comfort - I needed them for a physically demanding job, not the weekend hiking trails. I could have easily chosen cheaper boots that would have lasted long enough to be worth their low price, but I know the Sam Vimes Boot Theory and knew weaker, less comfortable boots would make my life harder in the long run.

So when the outside edge of the heel started wearing down after three years of heavy use I went to the shop I got them from and said “hey this is a common problem for me with how I walk but now it’s affecting my ankles and knees and I don’t wanna have to buy a new pair, is there a way to fix this?”

The salesman at this very fancy upscale boot store said “oh yeah, there’s a shoe repair place that can give you some heel guards - it’ll keep the rubber from wearing out.”

So at 8am this morning right after my 9hr shift ends I went to the shoe repair shop and it is the most hole-in-the-wall, is-this-a-real-business-or-a-mafia-front, am-I-gonna-get-shot tiny cinder block cube I’ve ever seen in my life. I grew up plenty poor and love me a good hole-in-the-wall business, but going from upscale store to this cash-only repair shop gave me whiplash. Wasn’t expecting this when a guy who wears three piece suits to sell boots said it’s the best place to go.

The skinny kid behind the counter looks somehow 16 and 25 at the same time, but when I tell him this place was recommended he smiles and says to hand over my boots. I hand him the vaguely warm foot-smelling boots, and stand in my socks in the 3’ square entryway surrounded by every color leather polish you could buy and watch as he turns my boots around in his hands, sizes up a crescent moon bits of plastic, and unceremoniously hammers tiny nails through them before handing them back.

The heels are perfectly level again. I can walk without almost rolling my ankles. They don’t clack loudly on the pavement or feel different. This is gonna fix my knee pain. It cost $10.

This kid had every tool he needed within arms reach, worked fast and smoothly, I was in and out the door in less than 8 minutes, and it only cost $10.

I didn’t think anything could cost only $10 anymore. I’m so used to hyperinflation prices I was spiritually thrown back to the 1400’s visiting the cobbler in town square. This kid might have been that cobbler and just decided to never die.

I’m still reeling from the whiplash, and gobsmacked at the price, and thrilled I didn’t have to go buy new, worse work boots (cuz I don’t have that kind of money for a second pair, I’m expecting these ones to last a decade) and it feels like I just experienced one of the rare little chunks of magic that floats around our world.

[biggest-gaudiest-patronuses]

Of the 19 hijackers who carried out the Sept 11 attacks:

15 were from Saudi Arabia (a powerful/oil-rich country the U.S. works hard to maintain diplomatic relations with)

2 were from the United Arab Emirates (also a powerful/oil-rich country the U.S. works hard to maintain diplomatic relations with)

1 was from Egypt, 1 from Lebanon.

None of the hijackers were from Iraq.

None of the Sept 11 hijackers were Iraqi.

None of the 9/11 hijackers were from Iraq.

[ando666detonao]

don't you ever read a piece of fanfiction so good you just

[calamitys-child]

Every time I see companies selling """punk""" jewellery or clothing I become apoplectic with rage. Just saw a £65 padlock necklace advertised to me bitch Fuck you go to your nearest weird little shop that sells everything in the world including fake Rolexes and bongs the size of a toddler. Buy a thing of chain and a padlock. Borrow some bolt cutters someone you know will probably own some and if not get some cheap ones or borrow from a local tool library. Slap em together. Maximum cost £30 and that's MAXIMUM that's assuming you bought over a metre of expensive heavy chain AND bought the bolt cutters. You can do it for under a fiver with a wallet chain and pliers. I still wear a necklace I made when I was 15 out of a wallet chain and pliers and a padlock I got in a set of 3 from poundland. If the issue is dexterity or otherwise disability related then find a friend and swap a favour with them it'll still be cheaper than these scamming poser companies and will help you build community and share resources. Something which is actually punk. Fuckin. Capitalist posers

[uncanny-tranny]

I think so many people are so deeply alienated from themselves that they have no clue how to exercise their free will and autonomy. For some, this alienation runs so deep that they are afraid of their own autonomy and humanity. It is completely understandable why one would have those feelings, but it can be worrisome.

I want to help others who feel this way, so here are small things I have done to exercise my free will:

Add "guilty pleasure" songs to playlists and actually listen to them (I have a ton of late 1990s-early 2000s music I listen to now proudly that I never listened to in the past out of shame)

Getting the décor item, bath set, bed spread, ect. in the patterns you like, even if it's "childish" (I got a dinosaur-themed wastebasket from the kids' décor section and I adore it)

Taking a new route to get to a place you go to often

Eat dessert first

Celebrate well, and often

Collect things that are "odd" or don't seem like an "acceptable" thing to collect (somebody on my "for you" page collects dandelion crayola crayons and it was so cool!!!!!!)

Incorporate one new piece in an outfit you wear frequently (e.g., a new chain, a necklace, ribbons, bracelets, ect.). Challenge yourself to add onto the outfits if you feel up for it.

Sing along to songs without worrying that you sound "good" or your intonation is completely accurate

Read a book from a genre you weren't allowed to read as a kid (comics, thrillers, mysteries, anything!)

Walk without having a specific destination or goal

Pick up a new craft without expecting yourself to master it or to ever be "good" enough. Get your hands messy.

I don't want to shame anybody for not feeling as though they have free will or that they are exempt from exercising it. However, I wanted to give ideas so that you might read this list and find your own ways to express your intrinsic autonomy and will. You deserve to be a person, to feel alive, not just living. That is what our lives are for.

[daigah]

I love when sdv spouses r like "babe I watered the plants for you 🥺🥺" "I fed all the animals for u 🥺" like awh babe you shouldn't have. Really. its all automatic 🤗🤗 but thanks anyways

[carrickbender]

Sunday 7-

I had 2 drs appointments on Friday, one of which was a CT that was supposed to help figure out why I have so much pain in my right testicle(TMI). It saw nothing, so now we get to keep guessing. Boss told me to "take weekend off", but was doing the morning orders/teams call every day between 5-7, trying to fix stuff and do reconciliations. Glad they trust me with this, but wanna give a 'high five' to my imposter syndrome telling me im gonna get fired any day.

- had to take Henry to urgent care on Saturday, and it turns out he has the start of pneumonia. Wanna give a big shout out to the ARNP who told me she really thought he should just 'ride it out' after 10 days of awful coughing and that their kids 'were still in it after a month'. Yeah, the PA said there was no way he wasn't leaving without antibiotics. Made me feel like an asshole parent... he's on day 2, and already more of himself.

- I went back up there today for me, and I have pretty severe bronchitis. He put me on a different antibiotic, more steroids, refilled my inhaler, and actually listened to me. I mean, I appreciated his care and actual concern. Fun situation: while I was there, a tree fell across the powerlines and tripped off most of town, so they had to go to back-up generators. There was a hall full of people, in a brown out, that the staff were managing like pros. Seriously, we are lucky to have that place.

-after today, I have 4 payments left on my car. 4. I think we will wait till June, and then it's 4 door vehicle time. The lunabug is getting taller, and we want to go see my dad/stepmom in Eastern Wa in something that has space. Everybody and their dog has sent me one of those damn, "interested in a new car loan? It's OK to check your rate, and won't hurt your credit" messages and as soon as my credit union chimes in, I'm sure we'll have something to talk about.

- speaking of something to not talk about, I learned a new term and joined a subredit today called 'dead bedrooms', and yeah, checks out completely. I don't have a therapist yet, so it's not a bad sorce of info or me trying to figure out what I have messed up(apparently, yet again).

- so I had to stop at Walmart(yay for small business destruction by a corporate giant!) for meds/a few groceries and this dingus in an f250 with a WA st license plate celebrating wrestling decided he needed to back into a compact space that was in front of me. He almost hit the first car on the way in(who had to stop and back up), but then he literally backed his 'not a farm truck but a penis extension' into the compact space in front of me, and thanks to me backing up knowing he would have been sticking out if I didn't, he took 3 feet of my spot and his hitch was literally 4 inches from hitting my car. In my space. And that entitled piece of shit didn't even look to see how close he was, he just walked away like he was the king of backing up. Look, I have no problem with wrestlers, but the only one who matters in my life is John Irving, and I think he would have been sensitive enough not to be a shit bird like that! (Part 1 of 2 rant)

- I wanted to share a thought or 2 about something I've seen going about on here for a little bit, because I think i need to say avfew things:

I love that I have so many people I follow here who take stances for the poor, marginalized, POC, and other underrepresented communities-not just in a perfunctory way of saying 'I support you'; but quite a few of you are actually involved in helping bring about change and strengthening communities by being unselfish hands that help heal hearts- you inspire me to be a better person, really. As a person of faith, I see you doing the work that many faith leaders of old spoke of when they talked of when they said, "serve as you have been served, and love as you have been loved"- and seeing that faith in action, it has made me read more about liberation theology and revisit the works of the Rt Rev Bishop Desmond Tutu, Dietrich Bonhoffer, and Dr Martin Luther King jr(and of the later, 'Why I oppose the war in Vietnam' is just as relevant now as it was then). I thank you all for this inspiration and work.

But what I have really come to realize about myself is that I am a person of privilege. I am a white CISmale, straight, accessed a good education at a young age, had a huge extended family that helped raise me when my mom had me at 17, have never had to worry about my gender causing me to be looked at differently, have a good job(for now), have access to clean water, don't live in a food desert, and save for the fact that I understood discrimination at a very young age thanks to my last name, I know that I have lived a mostly privileged life.

But there is one privilege I will never take for granted, and that's voting. And yes, I don't always vote my conscience because at heart, I am a democratic Socialist. But I always vote in my local and state house election because it is in places like your local school board or your city council where you can stop the spread of groups like 'Moms for Liberty' or any of the other neo-fascist organizations that seek to change education or change for the worse how cities deal with their population experiencing homelessness. If I stay home from these elections, I feel like I'm spitting on my great grandmother's grave(whose name I found on the voting roll of the first year that women could vote in Basin, Montana). I feel like I'm not being a good parent or a community member for sticking up for my sons right(or other kids rights) to read books in the school library that have a rainbow(let alone letting kids see representation for non-traditional families that are just the same as everybody else!). So please, if you're feeling crappy about the election, this right here is the biggest way to affect change if you don't know where to start or affirm.there is something you can do to really make a difference. Don't see enough representation of POC on your city council, especially in multi-ethnic communities? Hear a trans voice that would make for a great representative for all people? Fill in those boxes, act locally, and get those folks elected! It works if you work it!

I hear a lot of voices talking about Joe Biden these days, and I feel numb and angry about a lot of things that have been done in our names too: I hate HATE what is happening in Gaza(PBUT); I hate our support of Saudi Arabia and the proxy war in Yemen; Our jaunts in Zaire and Jordan; I hate that we are no closer to universal Healthcare, but I understand that that road and others lead through a Republican congress. I love that child poverty is declining, but programmes that were designed to make this a reality are sunsetting. We have a barbaric and truly archaic policy on immigration, and every time(that's not hyperbole, either), every goddamn time a good bill has been proposed to deal with the issue, the bill has been met by the xenophobic forces on the right and their deep pockets fueling the media and it is destroyed out of fear. And let's not forget student debt forgiveness, the continued dismantling of public education by states like Texas and Florida, Our goal of dismantling of the prison industrial complex, the protection of reproductive healthcare, and the dire need for nationwide police reform.

Yes, our laundry list is long, but it is full of necessary things that need to change or be codified in order for a great change to happen for generations and the continuatonof this great experiment called the U.S.A.

And for all of this and more, I ask: where are the leaders of our generation on this? Where are the ghosts of John Lewis, of Paul Wellstone, and of Shirley Chisholm? Thankfully, our leaders and the ghostsbof their forebearers are there- they are doing their best, and thankfully we(those of us on the progressive side) are represented by POC women who will go to the mat for these issues and more, being inspired by those who came before them. But the more that I think about it, it's time that we offer an ultimatum: we'll give you our voting block, Joe. We'll help bring along the majority of the 9 million new voters who are coming of age this year, so you will have a supermajority with which you can put forth truly transformative legislation. Sure, you'll get us- for now. But if it's businesses as usual, if we are not knocking over the tables of the money changers, and if we are not investing more in programmes of social uplift than we are for the military industrial complex, then we strike. Not in 2028, as one of my absolute favourite people on here suggest, but in 2026, in early summer. Because it is people like me, those of us who have know privilege and continue to know it, who are finally waking up to the truth that we need to do the work. We need to do the heavy lifting. I'm willing to make that offer, and I hope I'm not alone, because there either needs to be a change in the way our political system operates, or we walk away and start our own political entity. I hope I'm not alone in the way I feel, and I hope that we can all make the proposition. We have the leaders, we have the people, now it's about courage. It's time.

But for today, if you can pull the lever for democrats nationally, I totally get it. But consider what I said about voting locally, and in local races and elect people who represent your values. It matters.

- ok, rant over: if you made it this far, know that I love you all and I hope this week brings good things for you. Remember what Pete Seeger always said: "Take it easy, but take it". Much love yall!

[reasonsforhope]

"The California state government has passed a landmark law that obligates technology companies to provide parts and manuals for repairing smartphones for seven years after their market release.

Senate Bill 244 passed 65-0 in the Assembly, and 38-0 in the Senate, and made California, the seat of so much of American technological hardware and software, the third state in the union to pass this so-called “right to repair” legislation.

On a more granular level, the bill guarantees consumers’ rights to replacement parts for three years’ time in the case of devices costing between $50 and $99, and seven years in the case of devices costing more than $100, with the bill retroactively affecting devices made and sold in 2021.

Similar laws have been passed in Minnesota and New York, but none with such a long-term period as California.

“Accessible, affordable, widely available repair benefits everyone,” said Kyle Wiens, the CEO of advocacy group iFixit, in a statement. “We’re especially thrilled to see this bill pass in the state where iFixit is headquartered, which also happens to be Big Tech’s backyard. Since Right to Repair can pass here, expect it to be on its way to a backyard near you.” ...

One of the reasons Wiens is cheering this on is because large manufacturers, from John Deere to Apple, have previously lobbied heavily against right-to-repair legislation for two reasons. One, it allows them to corner the repair and maintenance markets, and two, it [allegedly] protects their intellectual property and trade secrets from knock-offs or competition.

However, a byproduct of the difficulty of repairing modern electronics is that most people just throw them away.

...Wien added in the statement that he believes the California bill is a watershed that will cause a landslide of this legislation to come in the near future."

-via Good News Network, October 16, 2023

[cuties-in-codices]

medieval parchment repairs

in a psalter, south-western germany, late 12th/early 13th c.

source: Hermetschwil, Benediktinerinnenkloster, Cod. membr. 37, fol. 19r, 53r, and 110r

[gaystation4]

[mostlysignssomeportents]

Tesla's Dieselgate

Elon Musk lies a lot. He lies about being a “utopian socialist.” He lies about being a “free speech absolutist.” He lies about which companies he founded:

https://www.businessinsider.com/tesla-cofounder-martin-eberhard-interview-history-elon-musk-ev-market-2023-2 He lies about being the “chief engineer” of those companies:

https://www.quora.com/Was-Elon-Musk-the-actual-engineer-behind-SpaceX-and-Tesla

He lies about really stupid stuff, like claiming that comsats that share the same spectrum will deliver steady broadband speeds as they add more users who each get a narrower slice of that spectrum:

https://www.eff.org/wp/case-fiber-home-today-why-fiber-superior-medium-21st-century-broadband

The fundamental laws of physics don’t care about this bullshit, but people do. The comsat lie convinced a bunch of people that pulling fiber to all our homes is literally impossible — as though the electrical and phone lines that come to our homes now were installed by an ancient, lost civilization. Pulling new cabling isn’t a mysterious art, like embalming pharaohs. We do it all the time. One of the poorest places in America installed universal fiber with a mule named “Ole Bub”:

https://www.newyorker.com/tech/annals-of-technology/the-one-traffic-light-town-with-some-of-the-fastest-internet-in-the-us

Previous tech barons had “reality distortion fields,” but Musk just blithely contradicts himself and pretends he isn’t doing so, like a budget Steve Jobs. There’s an entire site devoted to cataloging Musk’s public lies:

https://elonmusk.today/

But while Musk lacks the charm of earlier Silicon Valley grifters, he’s much better than they ever were at running a long con. For years, he’s been promising “full self driving…next year.”

https://pluralistic.net/2022/10/09/herbies-revenge/#100-billion-here-100-billion-there-pretty-soon-youre-talking-real-money

He’s hasn’t delivered, but he keeps claiming he has, making Teslas some of the deadliest cars on the road:

https://www.washingtonpost.com/technology/2023/06/10/tesla-autopilot-crashes-elon-musk/

Tesla is a giant shell-game masquerading as a car company. The important thing about Tesla isn’t its cars, it’s Tesla’s business arrangement, the Tesla-Financial Complex:

https://pluralistic.net/2021/11/24/no-puedo-pagar-no-pagara/#Rat

Once you start unpacking Tesla’s balance sheets, you start to realize how much the company depends on government subsidies and tax-breaks, combined with selling carbon credits that make huge, planet-destroying SUVs possible, under the pretense that this is somehow good for the environment:

https://pluralistic.net/2021/04/14/for-sale-green-indulgences/#killer-analogy

But even with all those financial shenanigans, Tesla’s got an absurdly high valuation, soaring at times to 1600x its profitability:

https://pluralistic.net/2021/01/15/hoover-calling/#intangibles

That valuation represents a bet on Tesla’s ability to extract ever-higher rents from its customers. Take Tesla’s batteries: you pay for the battery when you buy your car, but you don’t own that battery. You have to rent the right to use its full capacity, with Tesla reserving the right to reduce how far you go on a charge based on your willingness to pay:

https://memex.craphound.com/2017/09/10/teslas-demon-haunted-cars-in-irmas-path-get-a-temporary-battery-life-boost/

That’s just one of the many rent-a-features that Tesla drivers have to shell out for. You don’t own your car at all: when you sell it as a used vehicle, Tesla strips out these features you paid for and makes the next driver pay again, reducing the value of your used car and transfering it to Tesla’s shareholders:

https://www.theverge.com/2020/2/6/21127243/tesla-model-s-autopilot-disabled-remotely-used-car-update

To maintain this rent-extraction racket, Tesla uses DRM that makes it a felony to alter your own car’s software without Tesla’s permission. This is the root of all autoenshittification:

https://pluralistic.net/2023/07/24/rent-to-pwn/#kitt-is-a-demon

This is technofeudalism. Whereas capitalists seek profits (income from selling things), feudalists seek rents (income from owning the things other people use). If Telsa were a capitalist enterprise, then entrepreneurs could enter the market and sell mods that let you unlock the functionality in your own car:

https://pluralistic.net/2020/06/11/1-in-3/#boost-50

But because Tesla is a feudal enterprise, capitalists must first secure permission from the fief, Elon Musk, who decides which companies are allowed to compete with him, and how.

Once a company owns the right to decide which software you can run, there’s no limit to the ways it can extract rent from you. Blocking you from changing your device’s software lets a company run overt scams on you. For example, they can block you from getting your car independently repaired with third-party parts.

But they can also screw you in sneaky ways. Once a device has DRM on it, Section 1201 of the DMCA makes it a felony to bypass that DRM, even for legitimate purposes. That means that your DRM-locked device can spy on you, and because no one is allowed to explore how that surveillance works, the manufacturer can be incredibly sloppy with all the personal info they gather:

https://www.cnbc.com/2019/03/29/tesla-model-3-keeps-data-like-crash-videos-location-phone-contacts.html

All kinds of hidden anti-features can lurk in your DRM-locked car, protected from discovery, analysis and criticism by the illegality of bypassing the DRM. For example, Teslas have a hidden feature that lets them lock out their owners and summon a repo man to drive them away if you have a dispute about a late payment:

https://tiremeetsroad.com/2021/03/18/tesla-allegedly-remotely-unlocks-model-3-owners-car-uses-smart-summon-to-help-repo-agent/

DRM is a gun on the mantlepiece in Act I, and by Act III, it goes off, revealing some kind of ugly and often dangerous scam. Remember Dieselgate? Volkswagen created a line of demon-haunted cars: if they thought they were being scrutinized (by regulators measuring their emissions), they switched into a mode that traded performance for low emissions. But when they believed themselves to be unobserved, they reversed this, emitting deadly levels of NOX but delivering superior mileage.

The conversion of the VW diesel fleet into mobile gas-chambers wouldn’t have been possible without DRM. DRM adds a layer of serious criminal jeopardy to anyone attempting to reverse-engineer and study any device, from a phone to a car. DRM let Apple claim to be a champion of its users’ privacy even as it spied on them from asshole to appetite:

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

Now, Tesla is having its own Dieselgate scandal. A stunning investigation by Steve Stecklow and Norihiko Shirouzu for Reuters reveals how Tesla was able to create its own demon-haunted car, which systematically deceived drivers about its driving range, and the increasingly desperate measures the company turned to as customers discovered the ruse:

https://www.reuters.com/investigates/special-report/tesla-batteries-range/

The root of the deception is very simple: Tesla mis-sells its cars by falsely claiming ranges that those cars can’t attain. Every person who ever bought a Tesla was defrauded.

But this fraud would be easy to detect. If you bought a Tesla rated for 353 miles on a charge, but the dashboard range predictor told you that your fully charged car could only go 150 miles, you’d immediately figure something was up. So your Telsa tells another lie: the range predictor tells you that you can go 353 miles.

But again, if the car continued to tell you it has 203 miles of range when it was about to run out of charge, you’d figure something was up pretty quick — like, the first time your car ran out of battery while the dashboard cheerily informed you that you had 203 miles of range left.

So Teslas tell a third lie: when the battery charge reached about 50%, the fake range is replaced with the real one. That way, drivers aren’t getting mass-stranded by the roadside, and the scam can continue.

But there’s a new problem: drivers whose cars are rated for 353 miles but can’t go anything like that far on a full charge naturally assume that something is wrong with their cars, so they start calling Tesla service and asking to have the car checked over.

This creates a problem for Tesla: those service calls can cost the company $1,000, and of course, there’s nothing wrong with the car. It’s performing exactly as designed. So Tesla created its boldest fraud yet: a boiler-room full of anti-salespeople charged with convincing people that their cars weren’t broken.

This new unit — the “diversion team” — was headquartered in a Nevada satellite office, which was equipped with a metal xylophone that would be rung in triumph every time a Tesla owner was successfully conned into thinking that their car wasn’t defrauding them.

When a Tesla owner called this boiler room, the diverter would run remote diagnostics on their car, then pronounce it fine, and chide the driver for having energy-hungry driving habits (shades of Steve Jobs’s “You’re holding it wrong”):

https://www.wired.com/2010/06/iphone-4-holding-it-wrong/

The drivers who called the Diversion Team weren’t just lied to, they were also punished. The Tesla app was silently altered so that anyone who filed a complaint about their car’s range was no longer able to book a service appointment for any reason. If their car malfunctioned, they’d have to request a callback, which could take several days.

Meanwhile, the diverters on the diversion team were instructed not to inform drivers if the remote diagnostics they performed detected any other defects in the cars.

The diversion team had a 750 complaint/week quota: to juke this stat, diverters would close the case for any driver who failed to answer the phone when they were eventually called back. The center received 2,000+ calls every week. Diverters were ordered to keep calls to five minutes or less.

Eventually, diverters were ordered to cease performing any remote diagnostics on drivers’ cars: a source told Reuters that “Thousands of customers were told there is nothing wrong with their car” without any diagnostics being performed.

Predicting EV range is an inexact science as many factors can affect battery life, notably whether a journey is uphill or downhill. Every EV automaker has to come up with a figure that represents some kind of best guess under a mix of conditions. But while other manufacturers err on the side of caution, Tesla has the most inaccurate mileage estimates in the industry, double the industry average.

Other countries’ regulators have taken note. In Korea, Tesla was fined millions and Elon Musk was personally required to state that he had deceived Tesla buyers. The Korean regulator found that the true range of Teslas under normal winter conditions was less than half of the claimed range.

Now, many companies have been run by malignant narcissists who lied compulsively — think of Thomas Edison, archnemesis of Nikola Tesla himself. The difference here isn’t merely that Musk is a deeply unfit monster of a human being — but rather, that DRM allows him to defraud his customers behind a state-enforced opaque veil. The digital computers at the heart of a Tesla aren’t just demons haunting the car, changing its performance based on whether it believes it is being observed — they also allow Musk to invoke the power of the US government to felonize anyone who tries to peer into the black box where he commits his frauds.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2023/07/28/edison-not-tesla/#demon-haunted-world

This Sunday (July 30) at 1530h, I’m appearing on a panel at Midsummer Scream in Long Beach, CA, to discuss the wonderful, award-winning “Ghost Post” Haunted Mansion project I worked on for Disney Imagineering.

Image ID [A scene out of an 11th century tome on demon-summoning called 'Compendium rarissimum totius Artis Magicae sistematisatae per celeberrimos Artis hujus Magistros. Anno 1057. Noli me tangere.' It depicts a demon tormenting two unlucky would-be demon-summoners who have dug up a grave in a graveyard. One summoner is held aloft by his hair, screaming; the other screams from inside the grave he is digging up. The scene has been altered to remove the demon's prominent, urinating penis, to add in a Tesla supercharger, and a red Tesla Model S nosing into the scene.]

Image: Steve Jurvetson (modified) https://commons.wikimedia.org/wiki/File:Tesla_Model_S_Indoors.jpg

CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.en