#as their corporate competitors

[reel-fear]

Bendy And The Power Of Representation

So those graphic novel pages huh? Seems I posted my cover post at just the right time because literally minutes after I was informed the preview pages came out and uh. This is Buddy and Norman!

Oh dear... I'll put the full graphic novel pages down below but I have so much to say on how awful this is it'll need several posts. However, right now I want to mostly talk about representation and briefly touch on why it's so damn important + inform others about the current shit Mike and Meatly are saying about the books n such.

Now note: All the things I'm saying below are based on my personal experience, maybe some people don't care about seeing the representation of their identities in the media they consume. Maybe some will think I'm merely being dramatic and I might be but I'm not lying when I say I personally believe being represented and seen in the media you consume can be one of the most wonderful feelings in the world.

Look I'm not here to argue with people who think that Norman in particular was never meant to be a person of color, I would argue he is very coded but the points I'm making here are not about how Norman particularly had to be black. The point I want to make is the lack of diversity in our cast in general and how Norman's design has heavily dwindled it considering most people [including myself] rightfully assumed he was at least one of three black characters in our cast. Not according to this though and looking at the the rest of the pages our chances of seeing any kind of decent diverse character designs dwindle more.

So firstly... Buddy a character who has been said to experience discrimination for being Jewish, lacks any kind of ethnic features at all. That's... Cool but yeah I think this shows a rather grim future for the character designs as a whole.

Also, Norman... As I mentioned he was largely assumed to be black due to his southern dialect, his voice, and other factors. But nope, he's a generic white guy. With... Gross looking hair tbh...

Sadly this is not the first time the topic of poor representation has come up concerning Bendy either.

[note how he disregarded the other mentioned minorities and specifically cites LGBTQ+ characters]

This sucks as a response but sadly considering Mike's recent behavior it seems to fall in line with the Bendy team's general lack of care towards representing anyone who isn't straight and white.

So how did Mike respond to all of this? Well...

TDLR - "Who cares if the Graphic Novel we're selling to our fans for full price sucks, we now no longer consider the books canon."

This is horrible, I know Mike and Meatly are only really in this for the money, the fact BATIM is in the state that it is proved that, but they really couldn't have been less obvious about it?

So basically when it benefited them, AKA when it meant people would have to buy the books to understand important lore like Boris' identity... [the character you spend all of chapter 4 trying to rescue] They were considered canon... At least the author sure thought so.

Hell even in the tweet Meatly made here he doesn't say the books aren't canon, he just says they're not needed to understand Bendy's world. Now Mike is using that as a shield instead of doing the right thing and saying "You're right, the poc in our fanbase deserve better we'll have it fixed right away!" Like most reasonable people would considering how his studio has literally been accused of bigotry, poor rep, and general lack of diversity before. Why risk making more people avoid this franchise?

Also just... Imagine how insulting it would be to be an author who helps flesh out so much of this world and gives its characters depth like NONE of the games have managed to do, filling in plot holes, creating a timeline for events, etc... Then because they couldn't bother to change the graphic novel for ur story to be better they instead throw out all ur writing and declare it non-canon.

If I were her to put it bluntly I'd feel insulted and horrible. Why make her do all the work of making sure her works align with the timeline and game's canon if they're not part of it?

I can't speak for her obviously but Meatly and Mike know of her account, so speaking out against this could very much risk her being fired or at least not allowed to work on Bendy anymore... So I would take all her tweets on this situation with a grain of salt. She very much is not in a position where she could be honest if she was against this.

So with all that history now, the question I'm sure many are wondering is... Why does this even matter? Who cares how diverse the characters are when it doesn't affect the story?

Well for one thing, if you think like that consider having more empathy for your fellow human beings but also it does affect the story. One of DCTL's themes is about the bigotry of the period it is set in.

Now the Bendy team has managed to make the discussion of this book centering around their bigotry which is ironic in a way I almost find funny... Though this entire thing is just a bit too hurtful and upsetting to find any humor in, at least for me...

But another thing is representation can bring people such joy when it's done with care. It really shouldn't be understated how far it can go to make people feel more comfortable in their own sense of self to have a franchise choose to represent them and their experiences. I know this from personal experience.

Now if you've been following me for a while, you know I'm a big fan of Transformers. I no longer engage with it much due to baggage from the fandom's awful treatment of me, but before I left I remember being able to witness the release of Transformers: Earthspark first few episodes.

These introduced the Maltos the family who meets the Transformers and serve as our protagonists and guess what?

It's a family of Filipinos!

Now look I'm not Filipino, but I am half Mexican and I have a lot of love for that part of me. So seeing the representation of any Spanish culture in this franchise I loved made me so happy! I remember just watching the first episode I was happily telling my partner how fun it was to see people like me and my family in a world I love!!

But it didn't end with the Maltos in fact... There was another character who spoke to me, their name was Nightshade. Their pronouns are They/Them and they spoke about it on the show! Not just mentioning it and moving on but actually sitting down to speak about their experiences...

This clip in particular really turned them into an absolute favorite among fans and well... I'll let you see it for yourself.

This scene... Fills me with a joy I cannot describe. It is the creators of a franchise I love telling me they see people like me and find the stories of people like me important enough to include in this series. There really is nothing like being able to say there are Non-Binary characters in a franchise I have so much love for. I was far from the only one too.

This is amazing, this is wonderful, this clip and character were moving to so so many people and...

This is a joy the Bendy creators have no interest in giving their audience. They don't care how you feel as a queer and/or black person, which... Hurts...

I... Discovered I was trans while in the Bendy community... It was where I learned the word Non-Binary and started using it for myself. To me Bendy will always have that connection... But the devs themselves seem to hate the idea of being forced to actually represent that in their games... And I still haven't really gotten over that pain or betrayal if I'm being honest.

So...

With Norman now being portrayed as white here, we are down to two black characters. Thomas [who Meatly has claimed is white in the past] based on a vague conversation with Sammy in DCTL they could easily ignore... And Jacob.... A book exclusive character which according to Mike means he is non-canon.

If we don't count Thomas' vague talk with Sammy about disrespect as confirmation he's black [which the devs don't seem to think so] then we have one black character in all of Bendy... And he recently got retconned into non-existence. Great.

Look... The Bendy fanbase has always been full of wonderfully diverse designs for the staff and even more diverse people creating them. Bendy's fandom was built with the work of queer people from all kinds of places.

If the Bendy team continues to show how little they care for anyone who isn't straight or white... I wonder who they are counting on to buy this book or in general financially support their franchise?

I know right now, I am furious, I am hurt and I most certainly don't feel like buying a book that's currently just a massive fuck you to the fans and I hope I've expressed why I feel this way in an easy-to-understand way here...

Either way, I will not be forgetting this anytime soon and I hope the fanbase does the same. Maybe just maybe, if there's enough backlash to this series of horrible decisions they'll learn better.

Right now, it's kinda of our only hope for a better future, and if you know any poc who are into Bendy right now... Maybe consider making sure they're feeling okay.

I know from experience how much this sort of thing hurts, to have the creators of a world you love straight up tell you they don't intend to fix the fact no one in their stories represents your identity or life...

What I'm trying to say is...

This is a really low point for Bendy and its fans... Even more for the poc who have to witness such ignorant and careless attitudes from Mike and Meatly towards their feelings.

Please don't forget them when you discuss these tweets or this situation. That's exactly what Mike and Meatly want right now.

For them to be unrepresented and therefore... Unheard.

[twilight-deviant]

Telling content creators it's wrong to explore artistic freedom and be independently funded by fans, and they should instead continue taking advertisement revenue from google* is

NOT

the anti-capitalism stance actually.

*(Yes, google owns youtube.)

[beautifulpersonpeach]

FUCK…… YOONGI……… 😭😭😭😭😭😭😭

gawd I shouldn't be this emotionally devastated in the middle of work, but I'm a bit of a wreck inside rn. I hope you're hydrating yourself and being kind to yourself bpp. Also:

https://twitter.com/DALGORANG/status/1650557955484581890

Reminds me of that joonie one. I hope they are happy and somewhat at peace together 🥲🥲

***

Anon, your link.

(Thank you for that)

Yoongi has saved so many lives with Amygdala. I hope he knows that. He’s such a gift to this world. There aren’t many artists who are as explicit as him in expressing what it means to live with the human condition. I’m not even trying to gas him up. Everything about this man moves me to tears if I allow myself to think about it too much. I don’t think I’ll ever be able to write about him because it feels too much like writing a story I’m scared will end too soon, of writing about myself, about things I’ve seen in my own life. The violence in his speech, in his music videos, aren’t there for shock factor, they’re true to life for him and that both terrifies and encourages me to live as honestly as possible.

I really hope everyone who reads this takes time out of their day to watch the video for Amygdala, to read the lyrics, to watch the Burn the Stage episode he talks about his accident, to read his interviews on what Agust D represents for him. I hope people reflect on if his music has any application to their lives, and to follow through with whatever conclusion they reach.

Each member in BTS has a very unique story. Namjoon’s, Hoseok’s, Jimin’s Jungkook’s, Taehyung’s and Jin’s stories are nothing alike, but there are a few common themes with Yoongi’s. I’ve never seen a group of artists like them anywhere in the world, in any country or language. I feel blessed to know Yoongi exists, to know he’s in this group called BTS, and that in their short career so far they’ve created such an impressive body of work that shows what it means to be human.

I feel nothing but respect for Yoongi. For all the years I’ve known him, he along with Joon and Hobi have constantly impressed me with their resolve to live honestly, in spite of their very obvious weaknesses, especially because Korean society is extremely unforgiving, and even our wider on/offline culture is becoming increasingly vindictive and we’re all under near-constant surveillance. It’s becoming harder to live honestly in a time where something as simple as posting about giving your neighbour food is met with ridicule and judgement.

Anon, with the state I’m in, normally I’d stay away from this space, but the chibi pics made me laugh and ugly cry at the same time. Thank you.

[blurban-form]

Toilet Paper Branding

Ok, stick with me on this one: So we know there’s this skyscraper downtown that’s got a stylized tennis ball on the top of it.

One way to think of this is that a tennis ball is so common (there are tennis balls in every episode) that it’s like a symbol of dog culture, like putting a national symbol on a building…

…or maybe it’s a corporate logo for some big-deal corporate entity in the Bluey universe. I’m going to assume it’s a corporate logo for the sake of this write-up. Call it Tennis Ball Co. or something like that.

Here’s a good shot of it from “Ice Cream”.

Keep that in mind.

In the episode “Kids”, we’re in a supermarket, and in one part of it, we spend time in the toilet paper aisle.

Look, there are four five brands, each with distinct different packaging.

1. Along the top shelf, I’m calling that one “IGY” brand.

2. Beside Bingo, I’m calling that “wiggle line” brand.

3. To the left of the supermarket employee, call that “paw” brand.

4. And the one Dad is sort of sitting in a throne of: “tennis ball” brand.

Here’s a better close up. “Tennis ball” brand on the left, and an additional (fifth) brand, call that “inkblot” brand, on top of some “wiggle line” brand on the right side of Bluey.

Tennis ball brand?

Wow, given how much tennis balls are seen at Bluey’s home and how much of a beloved item a tennis ball seemingly is in Bluey-society, you’d think that would be a highly popular brand… especially with their head office in the downtown, right?

…look at that: Bluey’s family is a “wiggle line” family when it comes to toilet paper. (From the “Easter” episode.)

(And bonus separate TP fun fact: they hang it so it hangs over the top.)

[mari-beau]

PSA: Utilities Charge Whatever They Want

So like, if you're paycheck to paycheck, if you're having financial difficulties, pay close fucking attention to your utility bills...

Because look at this bullshit.

Guess what happened in the 61 day billing period for 9/28/2023 statement date?

I moved into my fucking house. And started running my stove/oven and then eventually my furnace.

Guess what wasn't being used in every previous billing date shown here...?

NATURAL GAS. Like literally (in the actual definition of literally) none of it. Almost had my dad going to check if there was a leak in the lines at one point over the summer because nothing was being used. But nope, it's just the gas company charging whatever the fuck they feel like, whether you've used anything or not.

CONCLUSION: Pay attention to your bills because what they do is charge you based on an estimate of what your neighbors are using, not what you actually use. If you're having financial issues, call up your utility company and tell them that you will be calling in a reading every month (because they only send a person out to do an actual reading every other month, or now, every few months with ours, and just charge you whatever they want otherwise, and adjust it later when they do an actual reading... you can see in my bill they owed me a ton of money, because $11.17 is lower than the base charge for even having the gas turned on). And at least in NYS (or my county anyway), you have the right to demand they bill you on your actual usage by calling in a reading yourself because they don't want to pay someone to go out and do it monthly (but you can be damn sure they're going to charge you monthly).

*Also note: the double-billing 61 days on top of already being billed for 35 days of presumable the same time-period, and yet still, completely nonsensical invoice when you click on it. Their numbers come out of their ass.

[ulforcev-dramon]

discord moots, im moving to guilded

hmu on discodo for my info because i am canceling the hell out of the moneysink that is nitro as soon as humanly possible lmfao

[atomicqueer]

Honestly if i take my managers word for any of this and take a promotion i may as well go order a clown costume and get my makeup ready 🤡

[thymewayster]

Really good Twitter thread originally about Elon Musk and Twitter, but also applies to Netflix and a lot of other corporations.

Full thread. Text transcription under cut.

John Bull @garius

One of the things I occasionally get paid to do by companies/execs is to tell them why everything seemed to SUDDENLY go wrong, and subs/readers dropped like a stone. So, with everything going on at Twitter rn, time for a thread about the Trust Thermocline /1

So: what's a thermocline?

Well large bodies of water are made of layers of differing temperatures. Like a layer cake. The top bit is where all the the waves happen and has a gradually decreasing temperature. Then SUDDENLY there's a point where it gets super-cold.

That suddenly is important. There's reasons for it (Science!) but it's just a good metaphor. Indeed you may also be interested in the "Thermocline of Truth" which a project management term for how things on a RAG board all suddenly go from amber to red.

But I digress. The Trust Thermocline is something that, over (many) years of digital, I have seen both digital and regular content publishers hit time and time again. Despite warnings (at least when I've worked there). And it has a similar effect. You have lots of users then suddenly... nope. And this does effect print publications as much as trendy digital media companies. They'll be flying along making loads of money, with lots of users/readers, rolling out new products that get bought. Or events. Or Sub-brands.

And then SUDDENLY those people just abandon them. Often it's not even to "new" competitor products, but stuff they thought were already not a threat. Nor is there lots of obvious dissatisfaction reported from sales and marketing (other than general grumbling). Nor is it a general drift away, it's just a sudden big slide. So why does this happen? As I explain to these people and places, it's because they breached the Trust Thermocline.

I ask them if they'd been increasing prices. Changed service offerings. Modified the product.

The answer is normally: "yes, but not much. And everyone still paid" Then I ask if they did that the year before. Did they increase prices last year? Change the offering? Modify the product?

Again: "yes, but not much."

The answer is normally: "yes, but not much. And everyone still paid." "And the year before?"

"Yes but not much. And everyone still paid."

Well, you get the idea. And here is where the Trust Thermocline kicks in. Because too many people see service use as always following an arc. They think that as long as usage is ticking up, they can do what they like to cost and product.

And (critically) that they can just react when the curve flattens But with a lot of CONTENT products (inc social media) that's not actually how it works. Because it doesn't account for sunk-cost lock-in.

Users and readers will stick to what they know, and use, well beyond the point where they START to lose trust in it. And you won't see that. But they'll only MOVE when they hit the Trust Thermocline. The point where their lack of trust in the product to meet their needs, and the emotional investment they'd made in it, have finally been outweighed by the physical and emotional effort required to abandon it. At this point, I normally get asked something like:

"So if we undo the last few changes and drop the price, we get them back?"

And then I have to break the news that nope: that's not how it works.

Because you're past the Thermocline now. You can't make them trust you again.

[zenmom]

Uhhhh…. Can we make a new competitor to YouTube? Why didn’t anyone make one in the past when YouTube is fairly new? Warning, there will be swearing cuz some stuff makes me mad.

Now this company is a sad pile of shit that cares about money. They are a 110% accurate definition of greed to the max. I’m pretty sure the many users heard about the SSSniperWolf drama and knowing about how awful this company is. I need this question answered: who created YouTube? Is that creator dead or are they alive but only a shell of them exists?

And my opinion on the whole drama: about sssniperwolf before the crime drama happened. I was pretty chill and neutral about her but she wasn’t interesting. Now I hate her. Opinion on YouTube: I heard that YouTube was the coolest site until many stuff happened (I’ve no idea what those were, but I agree that the biggest mistake is letting Google purchase this big app. I can’t fucking remove it from my low end Lenovo tablet bc it must be taking up space but there’s not bin option for it unlike other apps where I can remove them except for vital apps and files).

I’ve known greed and it is as destructive as war. It is the worst sin of all and the root problems. Why are the authorities of the world not doing anything about it? Things can get worse and to the worst if greed cannot be crucially, carefully, properly and effectively maintained.

[msclaritea]

Nothing like the smell of butthurt retaliation on a Monday morning. Anyone want you guess why a Sony Pictures blog Shadow Knight is being boosted to make Infinity War trend AND to defend EEAO? Because the truth hurts. Maybe I should bring my Facebook post over so people know exactly what's going on.

[ndsmanagement]

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[tsscat]

GET GONCHED

[mostlysignssomeportents]

Your car spies on you and rats you out to insurance companies

I'm on tour with my new, nationally bestselling novel The Bezzle! Catch me TOMORROW (Mar 13) in SAN FRANCISCO with ROBIN SLOAN, then Toronto, NYC, Anaheim, and more!

Another characteristically brilliant Kashmir Hill story for The New York Times reveals another characteristically terrible fact about modern life: your car secretly records fine-grained telemetry about your driving and sells it to data-brokers, who sell it to insurers, who use it as a pretext to gouge you on premiums:

https://www.nytimes.com/2024/03/11/technology/carmakers-driver-tracking-insurance.html

Almost every car manufacturer does this: Hyundai, Nissan, Ford, Chrysler, etc etc:

https://www.repairerdrivennews.com/2020/09/09/ford-state-farm-ford-metromile-honda-verisk-among-insurer-oem-telematics-connections/

This is true whether you own or lease the car, and it's separate from the "black box" your insurer might have offered to you in exchange for a discount on your premiums. In other words, even if you say no to the insurer's carrot – a surveillance-based discount – they've got a stick in reserve: buying your nonconsensually harvested data on the open market.

I've always hated that saying, "If you're not paying for the product, you're the product," the reason being that it posits decent treatment as a customer reward program, like the little ramekin warm nuts first class passengers get before takeoff. Companies don't treat you well when you pay them. Companies treat you well when they fear the consequences of treating you badly.

Take Apple. The company offers Ios users a one-tap opt-out from commercial surveillance, and more than 96% of users opted out. Presumably, the other 4% were either confused or on Facebook's payroll. Apple – and its army of cultists – insist that this proves that our world's woes can be traced to cheapskate "consumers" who expected to get something for nothing by using advertising-supported products.

But here's the kicker: right after Apple blocked all its rivals from spying on its customers, it began secretly spying on those customers! Apple has a rival surveillance ad network, and even if you opt out of commercial surveillance on your Iphone, Apple still secretly spies on you and uses the data to target you for ads:

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

Even if you're paying for the product, you're still the product – provided the company can get away with treating you as the product. Apple can absolutely get away with treating you as the product, because it lacks the historical constraints that prevented Apple – and other companies – from treating you as the product.

As I described in my McLuhan lecture on enshittification, tech firms can be constrained by four forces:

I. Competition

II. Regulation

III. Self-help

IV. Labor

https://pluralistic.net/2024/01/30/go-nuts-meine-kerle/#ich-bin-ein-bratapfel

When companies have real competitors – when a sector is composed of dozens or hundreds of roughly evenly matched firms – they have to worry that a maltreated customer might move to a rival. 40 years of antitrust neglect means that corporations were able to buy their way to dominance with predatory mergers and pricing, producing today's inbred, Habsburg capitalism. Apple and Google are a mobile duopoly, Google is a search monopoly, etc. It's not just tech! Every sector looks like this:

https://www.openmarketsinstitute.org/learn/monopoly-by-the-numbers

Eliminating competition doesn't just deprive customers of alternatives, it also empowers corporations. Liberated from "wasteful competition," companies in concentrated industries can extract massive profits. Think of how both Apple and Google have "competitively" arrived at the same 30% app tax on app sales and transactions, a rate that's more than 1,000% higher than the transaction fees extracted by the (bloated, price-gouging) credit-card sector:

https://pluralistic.net/2023/06/07/curatorial-vig/#app-tax

But cartels' power goes beyond the size of their warchest. The real source of a cartel's power is the ease with which a small number of companies can arrive at – and stick to – a common lobbying position. That's where "regulatory capture" comes in: the mobile duopoly has an easier time of capturing its regulators because two companies have an easy time agreeing on how to spend their app-tax billions:

https://pluralistic.net/2022/06/05/regulatory-capture/

Apple – and Google, and Facebook, and your car company – can violate your privacy because they aren't constrained regulation, just as Uber can violate its drivers' labor rights and Amazon can violate your consumer rights. The tech cartels have captured their regulators and convinced them that the law doesn't apply if it's being broken via an app:

https://pluralistic.net/2023/04/18/cursed-are-the-sausagemakers/#how-the-parties-get-to-yes

In other words, Apple can spy on you because it's allowed to spy on you. America's last consumer privacy law was passed in 1988, and it bans video-store clerks from leaking your VHS rental history. Congress has taken no action on consumer privacy since the Reagan years:

https://www.eff.org/tags/video-privacy-protection-act

But tech has some special enshittification-resistant characteristics. The most important of these is interoperability: the fact that computers are universal digital machines that can run any program. HP can design a printer that rejects third-party ink and charge $10,000/gallon for its own colored water, but someone else can write a program that lets you jailbreak your printer so that it accepts any ink cartridge:

https://www.eff.org/deeplinks/2020/11/ink-stained-wretches-battle-soul-digital-freedom-taking-place-inside-your-printer

Tech companies that contemplated enshittifying their products always had to watch over their shoulders for a rival that might offer a disenshittification tool and use that as a wedge between the company and its customers. If you make your website's ads 20% more obnoxious in anticipation of a 2% increase in gross margins, you have to consider the possibility that 40% of your users will google "how do I block ads?" Because the revenue from a user who blocks ads doesn't stay at 100% of the current levels – it drops to zero, forever (no user ever googles "how do I stop blocking ads?").

The majority of web users are running an ad-blocker:

https://doc.searls.com/2023/11/11/how-is-the-worlds-biggest-boycott-doing/

Web operators made them an offer ("free website in exchange for unlimited surveillance and unfettered intrusions") and they made a counteroffer ("how about 'nah'?"):

https://www.eff.org/deeplinks/2019/07/adblocking-how-about-nah

Here's the thing: reverse-engineering an app – or any other IP-encumbered technology – is a legal minefield. Just decompiling an app exposes you to felony prosecution: a five year sentence and a $500k fine for violating Section 1201 of the DMCA. But it's not just the DMCA – modern products are surrounded with high-tech tripwires that allow companies to invoke IP law to prevent competitors from augmenting, recongifuring or adapting their products. When a business says it has "IP," it means that it has arranged its legal affairs to allow it to invoke the power of the state to control its customers, critics and competitors:

https://locusmag.com/2020/09/cory-doctorow-ip/

An "app" is just a web-page skinned in enough IP to make it a crime to add an ad-blocker to it. This is what Jay Freeman calls "felony contempt of business model" and it's everywhere. When companies don't have to worry about users deploying self-help measures to disenshittify their products, they are freed from the constraint that prevents them indulging the impulse to shift value from their customers to themselves.

Apple owes its existence to interoperability – its ability to clone Microsoft Office's file formats for Pages, Numbers and Keynote, which saved the company in the early 2000s – and ever since, it has devoted its existence to making sure no one ever does to Apple what Apple did to Microsoft:

https://www.eff.org/deeplinks/2019/06/adversarial-interoperability-reviving-elegant-weapon-more-civilized-age-slay

Regulatory capture cuts both ways: it's not just about powerful corporations being free to flout the law, it's also about their ability to enlist the law to punish competitors that might constrain their plans for exploiting their workers, customers, suppliers or other stakeholders.

The final historical constraint on tech companies was their own workers. Tech has very low union-density, but that's in part because individual tech workers enjoyed so much bargaining power due to their scarcity. This is why their bosses pampered them with whimsical campuses filled with gourmet cafeterias, fancy gyms and free massages: it allowed tech companies to convince tech workers to work like government mules by flattering them that they were partners on a mission to bring the world to its digital future:

https://pluralistic.net/2023/09/10/the-proletarianization-of-tech-workers/

For tech bosses, this gambit worked well, but failed badly. On the one hand, they were able to get otherwise powerful workers to consent to being "extremely hardcore" by invoking Fobazi Ettarh's spirit of "vocational awe":

https://www.inthelibrarywiththeleadpipe.org/2018/vocational-awe/

On the other hand, when you motivate your workers by appealing to their sense of mission, the downside is that they feel a sense of mission. That means that when you demand that a tech worker enshittifies something they missed their mother's funeral to deliver, they will experience a profound sense of moral injury and refuse, and that worker's bargaining power means that they can make it stick.

Or at least, it did. In this era of mass tech layoffs, when Google can fire 12,000 workers after a $80b stock buyback that would have paid their wages for the next 27 years, tech workers are learning that the answer to "I won't do this and you can't make me" is "don't let the door hit you in the ass on the way out" (AKA "sharpen your blades boys"):

https://techcrunch.com/2022/09/29/elon-musk-texts-discovery-twitter/

With competition, regulation, self-help and labor cleared away, tech firms – and firms that have wrapped their products around the pluripotently malleable core of digital tech, including automotive makers – are no longer constrained from enshittifying their products.

And that's why your car manufacturer has chosen to spy on you and sell your private information to data-brokers and anyone else who wants it. Not because you didn't pay for the product, so you're the product. It's because they can get away with it.

Cars are enshittified. The dozens of chips that auto makers have shoveled into their car design are only incidentally related to delivering a better product. The primary use for those chips is autoenshittification – access to legal strictures ("IP") that allows them to block modifications and repairs that would interfere with the unfettered abuse of their own customers:

https://pluralistic.net/2023/07/24/rent-to-pwn/#kitt-is-a-demon

The fact that it's a felony to reverse-engineer and modify a car's software opens the floodgates to all kinds of shitty scams. Remember when Bay Staters were voting on a ballot measure to impose right-to-repair obligations on automakers in Massachusetts? The only reason they needed to have the law intervene to make right-to-repair viable is that Big Car has figured out that if it encrypts its diagnostic messages, it can felonize third-party diagnosis of a car, because decrypting the messages violates the DMCA:

https://www.eff.org/deeplinks/2013/11/drm-cars-will-drive-consumers-crazy

Big Car figured out that VIN locking – DRM for engine components and subassemblies – can felonize the production and the installation of third-party spare parts:

https://pluralistic.net/2022/05/08/about-those-kill-switched-ukrainian-tractors/

The fact that you can't legally modify your car means that automakers can go back to their pre-2008 ways, when they transformed themselves into unregulated banks that incidentally manufactured the cars they sold subprime loans for. Subprime auto loans – over $1t worth! – absolutely relies on the fact that borrowers' cars can be remotely controlled by lenders. Miss a payment and your car's stereo turns itself on and blares threatening messages at top volume, which you can't turn off. Break the lease agreement that says you won't drive your car over the county line and it will immobilize itself. Try to change any of this software and you'll commit a felony under Section 1201 of the DMCA:

https://pluralistic.net/2021/04/02/innovation-unlocks-markets/#digital-arm-breakers

Tesla, naturally, has the most advanced anti-features. Long before BMW tried to rent you your seat-heater and Mercedes tried to sell you a monthly subscription to your accelerator pedal, Teslas were demon-haunted nightmare cars. Miss a Tesla payment and the car will immobilize itself and lock you out until the repo man arrives, then it will blare its horn and back itself out of its parking spot. If you "buy" the right to fully charge your car's battery or use the features it came with, you don't own them – they're repossessed when your car changes hands, meaning you get less money on the used market because your car's next owner has to buy these features all over again:

https://pluralistic.net/2023/07/28/edison-not-tesla/#demon-haunted-world

And all this DRM allows your car maker to install spyware that you're not allowed to remove. They really tipped their hand on this when the R2R ballot measure was steaming towards an 80% victory, with wall-to-wall scare ads that revealed that your car collects so much information about you that allowing third parties to access it could lead to your murder (no, really!):

https://pluralistic.net/2020/09/03/rip-david-graeber/#rolling-surveillance-platforms

That's why your car spies on you. Because it can. Because the company that made it lacks constraint, be it market-based, legal, technological or its own workforce's ethics.

One common critique of my enshittification hypothesis is that this is "kind of sensible and normal" because "there’s something off in the consumer mindset that we’ve come to believe that the internet should provide us with amazing products, which bring us joy and happiness and we spend hours of the day on, and should ask nothing back in return":

https://freakonomics.com/podcast/how-to-have-great-conversations/

What this criticism misses is that this isn't the companies bargaining to shift some value from us to them. Enshittification happens when a company can seize all that value, without having to bargain, exploiting law and technology and market power over buyers and sellers to unilaterally alter the way the products and services we rely on work.

A company that doesn't have to fear competitors, regulators, jailbreaking or workers' refusal to enshittify its products doesn't have to bargain, it can take. It's the first lesson they teach you in the Darth Vader MBA: "I am altering the deal. Pray I don't alter it any further":

https://pluralistic.net/2023/10/26/hit-with-a-brick/#graceful-failure

Your car spying on you isn't down to your belief that your carmaker "should provide you with amazing products, which brings your joy and happiness you spend hours of the day on, and should ask nothing back in return." It's not because you didn't pay for the product, so now you're the product. It's because they can get away with it.

The consequences of this spying go much further than mere insurance premium hikes, too. Car telemetry sits at the top of the funnel that the unbelievably sleazy data broker industry uses to collect and sell our data. These are the same companies that sell the fact that you visited an abortion clinic to marketers, bounty hunters, advertisers, or vengeful family members pretending to be one of those:

https://pluralistic.net/2022/05/07/safegraph-spies-and-lies/#theres-no-i-in-uterus

Decades of pro-monopoly policy led to widespread regulatory capture. Corporate cartels use the monopoly profits they extract from us to pay for regulatory inaction, allowing them to extract more profits.

But when it comes to privacy, that period of unchecked corporate power might be coming to an end. The lack of privacy regulation is at the root of so many problems that a pro-privacy movement has an unstoppable constituency working in its favor.

At EFF, we call this "privacy first." Whether you're worried about grifters targeting vulnerable people with conspiracy theories, or teens being targeted with media that harms their mental health, or Americans being spied on by foreign governments, or cops using commercial surveillance data to round up protesters, or your car selling your data to insurance companies, passing that long-overdue privacy legislation would turn off the taps for the data powering all these harms:

https://www.eff.org/wp/privacy-first-better-way-address-online-harms

Traditional economics fails because it thinks about markets without thinking about power. Monopolies lead to more than market power: they produce regulatory capture, power over workers, and state capture, which felonizes competition through IP law. The story that our problems stem from the fact that we just don't spend enough money, or buy the wrong products, only makes sense if you willfully ignore the power that corporations exert over our lives. It's nice to think that you can shop your way out of a monopoly, because that's a lot easier than voting your way out of a monopoly, but no matter how many times you vote with your wallet, the cartels that control the market will always win:

https://pluralistic.net/2024/03/05/the-map-is-not-the-territory/#apor-locksmith

Name your price for 18 of my DRM-free ebooks and support the Electronic Frontier Foundation with the Humble Cory Doctorow Bundle.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/03/12/market-failure/#car-wars

Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg

CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en

[robertreich]

Who’s to Blame for Out-Of-Control Corporate Power?    

One man is especially to blame for why corporate power is out of control. And I knew him! He was my professor, then my boss. His name… Robert Bork.

Robert Bork was a notorious conservative who believed the only legitimate purpose of antitrust — that is, anti-monopoly — law is to lower prices for consumers, no matter how big corporations get. His philosophy came to dominate the federal courts and conservative economics.

I met him in 1971, when I took his antitrust class at Yale Law School. He was a large, imposing man, with a red beard and a perpetual scowl. He seemed impatient and bored with me and my classmates, who included Bill Clinton and Hillary Rodham, as we challenged him repeatedly on his antitrust views.

We argued with Bork that ever-expanding corporations had too much power. Not only could they undercut rivals with lower prices and suppress wages, but they were using their spoils to influence our politics with campaign contributions. Wasn’t this cause for greater antitrust enforcement?

He had a retort for everything. Undercutting rival businesses with lower prices was a good thing because consumers like lower prices. Suppressing wages didn’t matter because employees are always free to find better jobs. He argued that courts could not possibly measure political power, so why should that matter?

Even in my mid-20s, I knew this was hogwash.

But Bork’s ideology began to spread. A few years after I took his class, he wrote a book called The Antitrust Paradox summarizing his ideas. The book heavily influenced Ronald Reagan and later helped form a basic tenet of Reaganomics — the bogus theory that says government should get out of the way and allow corporations to do as they please, including growing as big and powerful as they want.

Despite our law school sparring, Bork later gave me a job in the Department of Justice when he was solicitor general for Gerald Ford. Even though we didn’t agree on much, I enjoyed his wry sense of humor. I respected his intellect. Hell, I even came to like him.

Once President Reagan appointed Bork as an appeals court judge, his rulings further dismantled antitrust. And while his later Supreme Court nomination failed, his influence over the courts continued to grow.  

Bork’s legacy is the enormous corporate power we see today, whether it’s Ticketmaster and Live Nation consolidating control over live performances, Kroger and Albertsons dominating the grocery market, or Amazon, Google, and Meta taking over the tech world.

It’s not just these high-profile companies either: in most industries, a handful of companies now control more of their markets than they did twenty years ago.

This corporate concentration costs the typical American household an estimated extra $5,000 per year. Companies have been able to jack up prices without losing customers to competitors because there is often no meaningful competition.

And huge corporations also have the power to suppress wages because workers have fewer employers from whom to get better jobs.

And how can we forget the massive flow of money these corporate giants are funneling into politics, rigging our democracy in their favor?

But the tide is beginning to turn under the Biden Administration. The Justice Department and Federal Trade Commission are fighting the monopolization of America in court, and proposing new merger guidelines to protect consumers, workers, and society.

It’s the implementation of the view that I and my law school classmates argued for back in the 1970s — one that sees corporate concentration as a problem that outweighs any theoretical benefits Bork claimed might exist.

Robert Bork would likely regard the Biden administration’s antitrust efforts with the same disdain he had for my arguments in his class all those years ago. But instead of a few outspoken law students, Bork’s philosophy is now being challenged by the full force of the federal government.

The public is waking up to the outsized power corporations wield over our economy and democracy. It’s about time.

[politijohn]

Interesting article explaining one way mega corporations price their competitors out of business

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