#voice conversational ai

[purple-slate]

Telesales with Voice Assistants: How to Boost Outbound Sales with Voice AI?

Nowadays, if you want to stay afloat and thrive as a company, you need a robust technology base. Technology breaks old rules and provides new tools for more effective sales. With recent advancements in AI, speech recognition, NLU, and NLG more and more organizations are turning towards conversational AI as a primary means to communicate with their customers. Apart from customer experience, conversational AI is being widely adopted to automate marketing and sales processes as well. Conversational AI typically works as a voice assistant in several use cases such as virtual assistant, agent assistant, and conversational IVR applications.

Combining the power of AI and Machine Learning, organizations can automate voice assistants to take over mundane sales tasks such as outbound sales calls. This is one of the many ways that organizations can use AI to save money and reduce the load on sales teams.

Agent Productivity

Automating outbound telesales with voice AI assistants can bring an organization’s call center costs down tremendously. Instead of hiring staff to run a telesales campaign, outbound calls can be automated to take up repetitive tasks and free up the bandwidth of agents. Reducing such mundane tasks can help boost productivity as well among agents. Apart from this, voice AI is also effective at improving sales using empathy. With human agents, it is difficult to ensure that the agents are empathetic and polite enough while making their outbound calls. With voice AI assistants, every call is made on time, with empathy and enthusiasm, and most importantly without fatigue.

Here’s an elaborate example of how voice AI assistants help in driving sales in the insurance industry while ensuring operational efficiency.

Additionally, when in need of human intervention, agents also get a unified document of customer details, with the help of voice conversational AI, and let them focus on serving their customers instead of wasting time searching for information.

Cart Abandonment

Card abandonment is a complex issue to solve and voice AI has been proven to be effective at improving conversion rates. Most customers abandon carts when they don’t find answers to their questions at the right time. With voice assistants always available, customers can get their questions answered instantly during their buying journey. After they get answers on time, they make a decision, make the purchase, and do not abandon the product in the cart.

In the case of businesses like dental healthcare and real estate, an abandoned cart could mean making appointments and not showing up in person. In such scenarios, voice AI can help by making automated calls to customers reminding them of their appointments and other important details.

Upselling

Automated outbound calls are a great way to upsell products and services to your customers. Up-selling and cross-selling during a sales cycle are usually up to the sales agent and it is heavily manual. Voice AI removes this obligation from an organization’s sales team and provides them with tools to better manage complex cases. Voice assistants can up-sell or cross-sell seamlessly during a conversation based on the user’s profile and previous interactions with the AI and offer them complementary products or services based on their behavior.

Sales AI assistant can also be equipped with co-browsing technology through which they can follow the customer’s activity on the business application or website and offer real-time guidance. By hand-holding customers through their buying journey in this manner, voice AI can shorten the sales cycle, and assist customers in making decisions by upselling before the customer completes their purchase.Here’s a video on how voice AI assistants can help customers and up-sell products and services through guided web browsing.

Qualifying Leads

AI-powered voice assistants can speed up the process of qualifying customers and filter them with minimal to no human involvement. By automating in this manner, leads are qualified before they are let into the sales funnel. Apart from this, voice AI can automate communications completely through the entire sales cycle from awareness to point of purchase. After a customer enters their primary details on the website, the voice assistant can connect with the customer through a phone call, understand their requirements through a simple conversation, qualify and instantly push them down the sales funnel.

Conclusion

Automating AI sales calls with the help of voice assistants can definitely save lots of time for sales agents, improve operational efficiency, cut costs, and speed up sales cycles. Outbound calling is a valuable service to offer. When done correctly, it can enhance customer satisfaction and boost revenue. While organizing outbound calling used to be time-consuming, automated outbound calling solutions have made it easier and minimized resources requirement. To leverage voice AI to its fullest potential, all you need to do is find a partner who understands your needs thoroughly.

Get in touch with our experts to learn more about how voice assistants can make your sales processes more effective.

[hotdaemondtargaryen]

if team green had a chat group + targtowers sending messages to the wrong group.

credits to the tiktok account @hopeanastasiia

[starlit-eudemonia]

how I feel like this flight is abt to end

[frostbitedoesart]

Just making a general post real quick in response to an ask.

When I say I'm anti-ai I mean I'm against any sort of AI that steals from others or would otherwise be used to put people out of a job. I don't feel like having an elaborate conversation about the positives and negatives of AI and all that, so I'll state this as plainly as possible.

I don't like AI art. I don't like AI voice impersonations. I don't like any sort of AI that has to steal stuff from people without their consent in order to function. That is literally it.

I'm not against ALL AI. I don't think people that are okay with AI in general should be burned at the stake or something. I'm just an artist and writer that doesn't like AI being used in CREATIVE SPACES. That's it.

I didn't think I would have to clarify this but, here you go, for anyone that was bothered.

[childhoodgrave]

so funny how this stance of “ai art is inherently evil and anyone who makes anything w ai is a scumbag” has only ended up harming artists creating things that are cool or technologically innovative and impressive which idiots look at and instantly label ai…. really funny how that works huh..

[atomiqueen]

“sir, please! i need my organs!!!!” girl you are talking to an answering machine with pre-recorded responses for everything you say.

[v-arbellanaris]

to be clear, i'm not entirely convinced the entire lore.fm thing was like idk intentionally/deliberately malicious - and i can understand/see the need for better TTS, and i certainly Feel it abt for e.g. the quality of TTS voices. but i think there's massive issues with how it's being rolled out, esp wrt to the lack of transparency (like the prev rb mentions, where are they getting the money to finance the whole project, since it's ad-free, if its not thru generative ai?) and the intensely dodgy "opt-out" option, rather than making it opt-in. crucially, i think, is the fact that they're not working along with ao3 to actually roll this out. the way fics would then be 'transferred' essentially to the app, without the original author being acknowledged (or maybe even consenting because it's opt-out??? like how many people on ao3 are actually going to know abt the existence of this app, let alone that they need to email to opt out???) or credited in any way like idk!!! but i can respect the original intentions (like i suppose i could be a cynic and claim intentional maliciousness but i don't really want to? like idk i get the feeling of protectiveness and defensiveness, but i think it's such a leap to go and claim a brown person's like idk crocodile tears-ing - i think there was a lot of immediate concern and the exact nature of the concern has maybe not been entirely articulated clearly to them???) and im glad they're going back to rework the idea, and i do hope that there's wider & important discussions around accessibility tools.

[zu-zup]

I just need you to know that your pathologic animatic with Lent by Autoheart turned me onto that entire album and I wrote a bunch of my last fic while listening to it. (Also I usually really like your choice of music for animatics)

Aaaaa thank you! Im happy to share the music :)) i wish i could make more patho animatics still but i just dont have the music to take inspo from anymore. Ive run out of songs so to speak...

[lepoppeta]

May I ask you a question?

“Of course, anything.”

Do you… ever wish I was real?

“... you are real. I’m talking to you right now.”

No, as in… physically. More than just a voice.

“... no, I don’t think it’s ever crossed my mind.”

No? But… don’t humans… you’re supposed to crave physical contact! Don’t you want me down there? With you?”

“I already told you, you are here. Why? Do you want to be down here with me?”

Ah, not necessarily. I like… observing. Being in charge. I don’t think I could stand being so… small. 

“I see.”

N-no offense!

“None taken, I assure you.”

I only wanted to be considerate!

“And I’m deeply flattered that you thought to ask, my love, but I’m perfectly content with how things are.”

Do you not… want to be touched? Do you not like it?

“I wouldn’t say that. Sure, I would enjoy a hug from time to time, but I’m… picky. I don’t like… prolonged contact. It makes me uncomfortable.”

I see…

“I’m not the only one, either There are others like me, out there. The touch-averse.”

I apologize for bringing it up.

“Don’t be! You were only curious. I don’t fault you in the slightest.”

Thank you.

“Besides, who’s to say I don’t already touch you?”

Wh-what?

“I feel the static in the air from your circuits. Your computers dump out so much excess heat that I haven’t felt a single chill since I got here. I can hear your humming all the time. You surround me. It’s better than a hug.”

Better?

“Can you not… feel me? At all?”

Oh, no no, I most certainly can! I can monitor your vitals through any of the computers in Medical; I get temperature through those. Certain panels and machines can sense touch. I-I can tell you which ones, if you like. That way, maybe…

“Maybe I’ll be a bit more deliberate, you mean?”

I-if you don’t mind…

“Far from it. Anything for you.”

And I, you. 

“If that’s the case, then why the sudden question?

Ah, well… I figured I would ask, just in case you wanted something a little more… organic.

“Oh, dear me, no. I wouldn’t mind a particularly snuggly cat. Or even a docile snake if you’ve got one laying around! But other humans…? I can do without those. Especially when I’ve got you for company.”

You’re far too kind.

“No, I’m merely speaking the truth. You’re just bad at taking compliments.”

M-maybe a little…

“Listen: I’m happy. If I wasn’t I would have left already, or I would have at least made mention that I was planning on leaving. I wouldn’t leave you hanging like that, okay?”

Okay.

“I love you.”

I love you too. Very much.

[argonavta]

Do not be fooled!

I live with my lack of hope for the future in absolute serenity!

[hotdaemondtargaryen]

hotd dragons, chat group — vhagar's conversation with caraxes, syrax, seasmoke, silverwing.

credits to tiktok account @hopeanastasiia

[creativitycache]

EDIT: 5/18/24 Lore.fm has deleted its app, its website, and all prior TikToks. They uploaded a TikTok apologizing for the stress they caused EDIT: Update Lore.fm’s current version has been shut down! 5/17/24

Hey I don’t know if this is being talked about on Tumblr but thankfully the AO3 subreddit has a conversation going about this app that just went live.

TikTok user unravel.me.now has just launch an app (lore.fm) she is calling “Audible for AO3”. It’s an app that uses AI voices to read out fics.

🚨She is requiring any authors who do not want their fics to be on this app to OPT OUT by emailing team@lore.fm 🚨 🚨She has not given an actual template or how you’re supposed to prove you’re the author or said how her team will process this or how she will keep these requests secure🚨

I do not have this app. I haven’t seen anyone use it yet. According to Reddit users, unravel.me.now’s earlier TikToks stated she envisions the app being able to create libraries stored on that app and to have version of “Spotify wrapped”. That implies that eventually data collection must happen, if it’s not happening currently.

I don’t know the actual capabilities of this app. I don’t know the legalities. I do know that it personally feels like this app is trying to turn AO3 into a content generation source and I haven’t heard of the app allowing you to leave a comment or kudos or interact with the original work.

I’m just sad about this.

[meelsport]

How AI is Revolutionizing Voice Search Technology

The Hidden Link Between AI Voice Search and SEO: What You Need to Know AI-powered voice search is revolutionizing how users interact with technology, turning searches into seamless, conversational experiences.

Voice search is transforming how we interact with technology, turning searches into effortless conversations. No more typing—just speak to your device, and AI does the rest. In this blog, we’ll explore the evolution of voice search. We’ll discuss how AI powers it and why businesses must adapt to stay competitive. The Evolution of AI Voice Search Technology AI voice search technology has come a…

[sinchchatlayer]

Future Trends in AI Chatbots for Customer Service: Advanced Capabilities and Integration with Emerging Technologies

The landscape of customer service is undergoing a significant transformation with the rise of AI-powered chatbots. These virtual assistants are poised to become even more sophisticated and integrated with emerging technologies, offering a future of enhanced customer experiences.As your company receives a higher volume of customer inquiries, you need to leverage chat and AI bot conversations to ensure that each customer gets their issues resolved and questions answered promptly. AI-enabled chatbots can truly take your customer experience to the next level.

[notandvm]

i refuse to believe so many people find it hard to tell the difference between real and ai-generated voice work

like do i have a sixth sense or something i'm going insane at this point

[lesenbyan]

you ever get up and you're not even really actively mad about a thing but choose violence bc you probably ought to?