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cherrychilli · 4 months

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18+ Perv! Steve Harrington x Perv! reader, F reader, friends to lovers, scent kink, reader being a bit of a creep but Steve's into it because duh, masturbation (f) sexual acts in public, mentions of and allusions to oral sex (f)

WC: 5K

A/N: I was going to split this into two parts but fuck it. Two for one special. Still feeling rusty when it comes to writing so go easy on me, yeah? Also, this one's kind of gross at times. Just a little bit. Nothing extreme but just letting you know incase you're someone who gets squeamish easily. Enjoy!

The hair? sure. Everyone liked his hair.

People usually fell into two camps when it came to Steve Harrington's signature do; either they envied it or they hoped to be one of the lucky ones who got to run their fingers through it.

You used to daydream about the latter when you only knew him from afar but now that he no longer ran with a particular kind of crowd, now that he's just Steve and no longer the King, you managed to get close enough to find out that he smelled nice too.

Really nice.

So, figuring out that he used women's shampoo shouldn't have been the revelation that it was because it made so much sense, his tresses never scented with a wintry pine or spicy cedarwood like most scent profiles marketed to men.

You had your friends to thank for your stumbling upon that discovery, the group of them arriving at your home to bully you out of your PJ's and into a pair of jeans and shoes, uprooting you from your room on a Saturday afternoon for an outing to the fancy part of the mall.

While they searched for new make-up, you wandered a section of the store by yourself, uncapping the pretty bottles in the hair care aisle whenever the sales assistants' attention wandered elsewhere, squeezing each one carefully to sample the array of scents. You did this idly and with no real plans to purchase anything, just something to pass the time while your friends crowded another display a few aisles away, chattering blissfully and swatching lipsticks.

Picking up a fifth shampoo from the lineup of bottles, you brought the uncapped rim up to your face, lightly skimming your cupids bow with it as you gently inhaled. While fun, you'd spent most of your time at the mall feeling a little bored, a small part of you still desiring to go back home where you could lounge and laze in peace. That was until you began to recognize the scent of the newest shampoo you had clutched in your hand, the familiarity of it triggering a whirlpool of memories.

In seconds, your mind plunged back to the night of Jack Sullivan's graduation party. The first time Steve Harrington had spoken to you – really spoken to you since he’d parted ways with Carol and Tommy, seeming much more approachable than he had in the past.

The two of you had ended up sharing the patio swing outside where the air wasn't as thick with smoke and the smell of spilled booze. Making conversation, he offered you a beer he'd originally intended to give Robin before she'd slipped away into one of the guest bathrooms with your best friend Sally. You both knew why, sharing a look of understanding but never mentioning the obvious out loud out of loyalty to your friends.

Then there was the only day it rained in July, remembering the way your fingers brushed against his as you handed him your umbrella. You'd discovered him taking refuge under the awning of the diner you worked at that morning, face twisted all worrisome as he looked up from his wristwatch to the downpour in front of him, forced into walking to work that day due to his car still being in the shop. The only light that shone that day was the gleaming smile he gave you when he thanked you for your kindness.

And then there was the time when you had your head down while scanning a tape at Family Video, bumping face first into Steve's chest when you rounded the corner, his name tag catching on your bottom lip. It was the tiniest sliver of a cut, barely noticeable or painful but oh, how he fussed over you like you were made of porcelain. He’d gone so far as to sit you down on his chair behind the counter as if you might collapse from blood loss at any moment, whizzing into the break room and back with a fist full of napkins to dab the miniscule wound that had already stopped bleeding.

All of those memories and more linked by one scent. This scent.

With your pupils dilating like a cat prepared to pounce, you flipped the bottle over to read the contents.

White frangipani blossoms, toasted coconut, bergamot waters, sea salt breeze and sunkissed musk.

Steve Harrington in a bottle. And the quickest 16 dollars you've ever spent.

And with that purchase came the self-imposed reminder to exercise caution. Upon leaving the mall with your friends, your mood much chipper than when you'd arrived, you made sure to hardly ever use the shampoo when you bathed, afraid that if Steve smelled it on you later, somehow, he'd be able to put the pieces together and know why you'd bought it, even as wildly unlikely as that seemed.

So instead, you huffed the bottle in private on most days, only using it when you knew you'd be spending the day at home. On those eagerly awaited days you luxuriated in the scent as you applied the shampoo in your shower, mind and fingers wandering, working your peaked nipples and your firm clit up to the thought of Steve joining you in your shower and fucking you dumb – tits pressed up against the cold, wet tiles, ass bouncing on his hips as he stretched you open and used you well.

But now that you'd discovered this new kind of hunger you had to make sure to keep it well fed and when the shampoo didn't feel like enough anymore, you set out to purchase his cologne.

The scent was one you had memorized from all of your trips to the video store, hanging around the counter while Steve talked to you about which movie you ought to rent next. You could smell it on his neck whenever he leaned in close on his elbows, face inches away from yours, wishing he'd close the distance and meet your lips with his.

Another trip to the mall had you scouring the men's section like a wolf tracking the scent of injured prey, sampling bottle after bottle of cologne until you found it.

Aromatic sage, dark tonka bean and rich sandalwood. Priced at a cool $39.50 which you gladly forked over because to you, it was all money well spent.

The cologne became part of your nightly routine after that, dabbing drops of the heady scent on your body when you went to bed, the smell making your arousal climb before lulling you to sleep an orgasm later, evoking dreams of Steve throughout the night that made you wake up to your panties all damp and sticking to your core by morning.

You were content that way, the shampoo and the cologne enough to satiate your fixation on the way Steve smelled all while managing to maintain your friendship with him without things becoming weird.

What ended up shattering that peace however was running into him a few weeks later coming out of the Y, just done with a game of basketball as he spotted you passing by and happily waved you down.

He smiled at you just as brightly as he had all those months ago in July, this time dressed in his gym clothes; a pair of green shorts that showed off the thickness of his toned, hairy thighs and a grey t-shirt, the sleeves filled out well by his tanned biceps and its collar darkened by sweat.

Up close, you could smell the exertion on him and that was what became your undoing.

It took every iota of self-control not to rush him to the ground and pin him beneath you, feeling more and more like a caged animal the longer the conversation went on and you were forced to compose yourself.

It was the kind of scent you wanted to sink into, more so than the cologne or the shampoo because this was Steve completely unadulterated – that earthy musk, that rugged, almost spicy all-natural scent that you wouldn't be able to find on any shelf.

Barely managing to hold it together until parting ways with him, you knew you wouldn't be able to rest without it, mind already working to devise a plan.

"Risve- what?"

You chuckled as the word died on Steve's tongue, knowing he'd trip up on the pronunciation. Reaching for a pen and a scrap of paper sitting on the counter, you wrote the word down for him. "Risvegli. It's Italian", you explain, handing it to him as you do your best to repress the shiver that runs through you when his slender fingers graze yours, trying hard to quieten your mind after all the ways you’ve imagined those very fingers touching you in your most sensitive places.

"It's kind of an obscure flick but I like that sort of stuff. D'you think you could have a look and see if you've got a copy in the back?", you try not to bat your lashes too much when you ask, not wanting to overplay the sweetness to the point that it comes off as insincere or worse, suspicious.

Steve looks down to study the paper, cheeks dusted a pretty pink, you can’t help but notice. The ends of his hair are still damp from his shower at the Y, just as you expected now that you knew which days he spent there before clocking in for work.

"For you? Definitely", he looked back up and smiled at you in that way that made your heart somersault. "Be right back". He leaves you alone at the counter and you make sure to wait for him to disappear out of sight into the back, stamping down a flash of guilt for having sent him off to search for a movie that didn't exist to buy you time.

You'd planned it all last night, stepping away from the counter before heading towards the employee break room, able to sneak in without fear of running into Robin because you knew she'd be spending the day with Sally on her day off from working at the diner.

Steve’s duffle bag is in plain view as you shut the door to the little room behind you quietly, resting on a chair that'd been pulled out from the table where you imagined he probably shared his lunch breaks with Robin.

Striding up to it, you find the zipper and tentatively, you pull it open to reveal the contents. What you're looking for is balled up at the very top, picking up the sweat damp t-shirt with clammy, trembling fingers. You're really crossing a line this time and you know it, your teeth close to piercing the soft skin of your bottom lip as you bite down on it but you can't deny that there's just something so exhilarating about the whole thing too. The lying, the sneaking around, the risk – it's all a little too much and your mind grows foggy with it, dulling your once sharp intuition and giving way to a moment of weakness that has you abandoning caution now that you're alone.

Waiting to do indulge your urges until you're safe at home feels impossible now that you've got your hands on it, eagerly pressing your nose into the damp t-shirt, eyes nearly rolling back as you filled your lungs with the smell of him. It must have been the pheromones, it had to be, awakening that primal kind of desire in you that had you parting your lips and pressing the tip of your tongue to one of the sweat stains, sucking on the sour, salty musk that had soaked into the cotton.

What you're doing is so dirty, damn near repulsive and knowing that just fuels you even more as you begin to salivate. You're too wrapped up in the earthy scent of him, too lost in the taste to notice when the door handle jiggles behind you, too drunk on the sick thought of what Steve’s used boxers must smell like if you were to pull those out of his duffle next when all of a sudden, it's too late.

The door to the break room swings open and in walks Steve, the world screeching to a sickening standstill when his eyes fall on you.

Your own eyes bulging, you watch in mute horror as he takes in the sight before him, the scrap of paper you'd handed him earlier slipping from between his thumb and forefinger, fluttering to the floor like the wings of a dying butterfly.

It's impossible to know what he's thinking. Is it disgust? if so, he hid it well. Bewilderment? You weren't sure. Ice crackles over your bones as the two of you stare for a few seconds longer, Steve's expression still unreadable.

The whole thing's all the more uncomfortable because of the way he continues to watch you like you’re something to be studied, looking contemplative as you trembled in place, wishing for the ground to break open beneath your feet and swallow you away into a never-ending crevasse.

But as the seconds tick by and the ground stays perfectly intact you're left to seek your own respite.

Despite what feels like the blood retreating from your veins, your body shifts into auto pilot as you wordlessly place the rumpled t-shirt back in Steve's duffel and do the only thing you can do in a fucked up situation like this – walk away. Even as he tries to call after you, you ignore his shouts, continuing on a path towards and out the exit, mortified.

You don't go back to Family Video after that. In fact, you avoid that entire street for a whole week.

The days following being caught out by Steve were some of the worst you've had to endure. Shame made a home in your body, making you ache with a belly full of thorns and your thoughts growing increasingly heavy and abrasive as they flood your throbbing head.

For those seven days you carried around the dread of knowing that Steve had discovered that secret side of you, the feeling worsening at the thought of him telling others what he had seen and rendering you some kind of town pariah – even though a tiny, hopeful whisper inside your raucous head told you that he probably hadn't said anything, at least not yet since Sally hadn't even seemed to have gotten word of the incident from Robin.

But that's all it was. A tiny, fleeting whisper that did nothing to calm you.

At home, you buried yourself in your blankets, letting your anxieties exhaust you to sleep and at work you moved as if you were fighting your way through thick slurry – slow and dragging your body from table to table, unsmiling as you took patrons' meal orders and served them their food.

You continued like that all throughout your shift, waiting for the moment you could peel your polyester uniform off in favour of your own clothes and drive yourself home. With only 30 minutes left before closing, your shoulders which had been pulled tight all day with tension began to sag, a momentary wash of relief coursing through you. That was until you smelled it – smelled him.

Whipping around, your stomach plummets when your eyes fall on Steve walking through the door – and to make things worse, he’s carrying that duffle on his shoulder.

He's yet to have spotted you, taking a seat at one of the empty booths though you notice the way his eyes are scanning the diner, searching.

It's obvious that you’re the one he’s looking for as worry courses down your spine like a lightning strike. Was he going to confront you? right here? in front of all these people? Normally you wouldn’t peg Steve as someone who’d do something so cruel but after what he’d caught you doing, a little public humiliation doesn’t seem all that undeserved, you had to admit.

So, carefully you retreat into the breakroom without drawing his attention, pulling a perplexed Sally along with you once you'd caught hold of her by her elbow.

Once safely inside, you all but blubber in her face, begging her to wait on Steve's table, even promising her all your tips for the next week in exchange.

Seeing the distress contorting your face must have made her feel sorry for you because she pulls you in for a quick, tight hug, running her hand up and down your back in an attempt to calm you. You'd only given her little snippets of what had happened at the video store, making sure to alter a few details for the sake of concealing how far you’d actually gone that day. To her, the gist of it was that you'd embarrassed yourself horribly and that was all she really needed to know, springing into action as the compassionate best friend to the rescue.

"I've got it, okay? just breathe", she'd repeated soothingly into your hair, giving you a quick squeeze and her best reassuring smile before you reluctantly unwind your hands from around her, allowing her to step out of the break room ahead of you.

Outside again, thirty minutes drag on like hours while you purposely stick to the part of the diner that's furthest away from Steve's table. You don't dare look at him but you do sneak a glance when Sally walks by with his order, a single black coffee and nothing else which he sips leisurely while you tremble.

If his plan was to confront you then what the hell was he waiting for? There was nothing stopping him from walking up to you while sweat collects between your shoulder blades as you clear the tables of customers who’ve settled their bill and since left. Nothing to prevent him from stepping up to the counter while you nervously rubbed the surface of it free of crumbs and stains to demand an explanation for your bizarre behavior last week. Nothing to stop him from simply walking up to you at any moment and ask to know what the fuck your deal was.

But he doesn’t do any of that. Instead, he finishes his coffee and casually waves down Sally for the bill while smiling politely. Somehow that causes you even more unease.

In that moment you lose sight of Steve when you’re called over to serve the only other table of customers left, a family of five keen to fit in one last round of milkshakes before they call an end to their meal.

You see to their order despite your shaking limbs, returning with a tray crowded with the cold, sweet drinks, setting each one down carefully in front of the smiling children and their parents before you head back behind the counter with your tray clutched close to your chest. The whole thing must have taken you ten minutes and when you sneak one more look in Steve’s direction you find his booth empty this time.

Eyes frantically searching the diner, you manage to catch a final glimpse of him walking out the front door, bell chiming above him as he departs, leaving the diner and you with even more questions than you had when he'd first arrived.

Had Steve changed his mind? Had he just wanted to make you sweat for the hell of it? Taken pleasure in watching you try to keep it together in his presence while you traipsed around the diner all too carefully like a petrified newborn deer?

Why had he shown up at all today if he wasn’t going to...do anything?

You get your answer fifteen minutes later when wearily, you trudge into the staff room at the end of your shift, pulling open your locker and all but fainting at the sight of what’s been placed inside beside your belongings.

Neatly folded inside is Steve's grey t-shirt, the same one you'd tried unsuccessfully to "borrow" last week The scent of him is instantly recognizable as you inhale shakily, fingers reaching out to touch the slightly damp cotton to confirm to yourself that you weren’t in fact hallucinating the whole thing.

When your pulse starts to settle and the static crackling in your ears starts to cease you notice a little scrap of folded paper placed inside too. Picking it up and pulling it open, it's with a deep, dreamy sigh that your chest blooms with sunny warmth as you read the note, a smile gracing your lips for the first time in a week.

Three months later...

The only good thing about working the graveyard shift at the diner was that Steve always insisted on coming in an hour before you clocked out so he could drive you home.

Occupying one of the booths inside the sleepy diner, he'd keep himself busy with his phone while you worked, perking up whenever you came by to freshen up his coffee or sneak him a piece of pie he hadn't ordered with all his favorite fixings.

It was during those moments that he liked to have a little fun with you, quickly surveying the room to make sure no customers or staff were looking over in your direction before he'd slip his fingers under your skirt and pinch your ass. Sometimes you'd see it coming and other times he'd catch you off guard, cruel delight curling his lips into a smirk whenever you had to stifle your surprised squeals.

And that's as far as he usually took, patiently waiting until he could get you in his car for more but today felt different.

With no new customers coming in in the last two hours, Sally had taken to the break room to work in a nap while the kitchen staff had stepped out back to smoke and deal cards to pass the time. That left just you working the front with Steve as the diner's only patron.

Having no one else around meant you could flirt freely with him now, making sure to look over your shoulder every now and then just incase to make sure you didn't get caught.

You spent that time alone together with his boot gently tapping against your shoe under the table, reaching out and fiddling with his fingers because you always liked to be touching him while you happily teased each other as the minutes passed by.

Somewhere in the middle of your playful banter you noticed Steve's cup was now empty, picking yourself up from the booth to bring over more coffee. As you leaned over the edge of the table to pour, you anticipated the glide of his fingers on your thigh, inching up your skirt to situate them between your legs.

"You're going to get me fired one of these days", you chide him, still holding on to the pot of coffee once you'd finished refilling his cup.

"Good – then I can have you all to myself", he teased back, index finger drawing patterns on your inner thigh, just a few inches below the lacy trim of your panties.

"Steve", you attempt to scold but there's barely any heat there for him to take it seriously, fingers daring to trail higher.

Meeting his heavy gaze, you watch him search your eyes for a moment, the soft smirk that had been tugging at the corner of his lips slowly fading away as something more serious clouds his expression when he leans forward to whisper to you.

"No one's around, baby. Please? Can I?"

It takes you a second before you know exactly what he's asking for without needing him to specify, heat rising up from the depths of your chest and gathering in your cheeks.

He's got that look in his eyes too and you know that this is what it must have looked like the day he caught you with your face buried in his sweaty t-shirt. That feverish glint of potent want making his iris' gleam.

"Steve, it's too risky", you try to reason quietly despite the way your thighs are already parting for him, allowing him to skim the pads of his fingers over the seat of your panties, teasing your waiting folds through the thin later of fabric.

"Never stopped you before", he's quick to reply with wink, making you grow warmer at the reminder.

He's got you beat there.

"I promise I'll be quick", he pleads again softly and it's almost comical how quickly you buckle under the weight of his needy gaze.

"Shit, okay", you concede as you step closer to the edge of the booth and he pulls himself closer too, hand moving higher to cup your ass under your skirt.

You sigh contently when Steve leans forward and presses his nose against the front of your uniform, right over the juncture between your legs. You're careful to keep your grip tight on the handle of the coffee pot you're still carrying when he takes in a deep breath, inhaling your scent right through your clothes.

Steve liked to joke that you brought out this side of him, the one that made the both of you realize how alike you really were.

It started with the way he liked to linger between your legs after he'd finished eating you out. Your ruined panties spilled out of his back pocket, never to be returned to you as he took his time pressing sweet kisses against your swollen folds and spent clit with his sticky lips, clearly pleased with himself as you fought to catch your breath from the orgasm that'd rippled through you.

And as things progressed, he wasn't secretive about wanting to fuck you so hard and often that the smell of you would linger in the air long after you were done. Or how he liked to nestle his nose in the curls on your mound once he'd finished laving at your pussy – the moreish combination of sweat, saliva and your natural musk making his twitching cock stiffen all over again as he rut into the mattress for a second time, painting his sticky boxers with another generous load.

Other times he'd get on his knees for you, pulling you close by your hips so he could place his face against your clothed cunt and mumble dreamy praises about how good your pussy smelled. And you always loved it when he got like that, even now as your free hand strokes lazily through his caramel hair, letting him do this to you in the middle of your place of work, your coworkers unaware but not far away enough that they couldn't walk in at any moment and find the two of you like this.

"Stevie", you whined softly as you tried to get his attention, a reluctant reminder that the two of you should probably stop before it's too late.

"Jus' a little more, please? need it to tide me over before I can get you alone". His eyes are all glazed over when he looks up at you, tentatively slipping his other hand up the front of your thigh to hitch up the hem of your skirt ever so slightly, his gaze all pleading as he waits for your permission.

With the way he's managed to work you up, your panties more that a little tacky from his attention and your belly tightening with warmth, how could you possibly refuse when you needed this just as badly as he did?

"Fuck. Yes, okay – just be careful", you urge gently because 'be quick' doesn't seem likely anymore.

A look of pure bliss breaks out on his reddening face. "Christ. Thank you, baby", Steve groans appreciatively, pushing your skirt up to expose your panties before burying his face against your clothed mound. He can feel the outline of your cunt perfectly when he's this close – so soft and plump, his mounting greed has him battling the urge to pull the soaked cotton down to your knees and start sucking the tangy slick from your pretty, swollen pussy lips before pressing deeper to lick at your tight hole and all it has to offer.

Restraining himself, he lets out a muffled moan against your core that has your clit swelling and throbbing, your eyes slipping shut while you give yourself to him. It's almost soothing the way he savors you so shamelessly, head partially ducked underneath your rucked up skirt, fingers gently squeezing your ass with his blunt nails making light indents in your skin.

You let him breathe you in for a while longer until you begin to feel a little floaty and more than a little needy from it all, expecting Steve to pull away soon because how much longer could you get away with doing this in public? Stopping him isn't what you want, not really but you knew better than to push your luck by now.

But instead of him reluctantly withdrawing away from you, what you feel next is the wet drag of his tongue along your messy panties, warm, firm and sudden.

Although definitely not unwelcome, under the circumstances, the feeling of it startles you and you can't help but cry out with a yelp, arm jerking backwards as a splash of coffee makes its way onto the checkered diner floor.

Hearts hammering, the both of you rip apart from each other then, Steve with his wide eyes and ruffled hair as he plasters himself to his seat while you very nearly lose what's left of your balance when your shoes skid over the wet mess of spilled coffee. You manage to catch yourself though when you grab the edge of his table with your free hand, finally placing the damn coffee pot down to hurriedly pull your skirt back into place.

Silence overtakes the room as the both of you peer wordlessly in the direction of the kitchen and breakroom, waiting to see if you'd accidentally drawn the attention of any nearby diner staff.

Seconds turn into a minute and when no one comes through either of the doors you allow yourself to sigh out in relief, turning back to Steve.

"Shit. I'm sorry I couldn't help it – had to taste you, honey. You just – fuck, you just smell so fucking good. I needed a little more", he tries to explain when your eyes connect, his cheeks sheened with a thin layer of perspiration and flushed a deep pink.

You were foolish to think you could let him do all of that and endure waiting until the end of your shift to take things further in his car. Leaving him with his lips parted and his jaw slack, you stride away to the diner's entrance to quickly flip the 'open' sign over to read 'closed', rushing back to tug Steve up and out of his seat urgently, grinning when you catch sight of the stiff bulge straining in his jeans.

"Supply closet. Now. Need you to put that mouth of yours to good use."

#steve harrington #steve harrington smut #stranger things smut #stranger things #steve harrington x reader

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sage-nebula · 4 months

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I've watched pretty much all of Jenny Nicholson's videos (despite not being into most of the things she's into) for a variety of reasons, but one of the reasons I watch her content is because I think that she seems like a truly stand-up kind of person. Of course, given that she is a person creating content for YouTube, we're only allowed to see the version of herself that she wants us to see. I'm under no illusions about that. But the version of herself that she presents to us, the viewers, seems to be a person who is not only genuinely passionate about the things she discusses (and honest about why she'll hold back on discussing certain topics when fans of those topics can be awful about it), but also who considers the experiences of (for lack of a better phrase) the average person when it comes to the theme parks and other experiences that she reviews.

Three specific instances come to mind: one from the Evermore video, and then two from her most recent Star Wars hotel video. (Side note: she was so, so right that Disney marketing is stupid as hell for not letting influencers et cetera use the common names for things. The average person doesn't know what "Galactic Starcruiser" is, but will understand "Star Wars hotel." Get it together, Disney.)

In the Evermore video, Jenny talks about how she emailed Evermore Park ahead of her visit to try to get more information prior to her visit. Things like whether there was a dress code, what she could expect when she arrived there, information that should have been readily available on the website but wasn't. She mentions that she could have mentioned that she's an influencer and that she probably would have gotten a response (because they never emailed her back), but that she deliberately chose not to.

"So I did attempt to email ahead of my visit, trying to ask basic questions about the park and inquire about renting it out. When I did that, I was intentionally vague; I didn't link my channel, and I didn't use my primary email. And I sort of suspect that if I had done the whole influencer song and dance -- said my channel name, my subscriber count -- I might've had better access to the park, and perhaps even a better experience. But that wasn't the point. I didn't want to call ahead. I'm the mystery diner! I'm the undercover boss! If you can't deliver an equivalently good experience for all guests, that's on you and your business." [x]

Then, in the Star Wars hotel video, there were two instances in which Jenny had to reach out to Disney customer support for assistance, and received absolutely nothing in return. The first was when she paid for a photo taking service, but had absolutely no photos taken of her. When she reached out to Disney customer support for a refund, they refused to give her said deserved refund. The second instance was when she had purchased a large droid figure from the hotel, and had it shipped to her house via the Disney shipping service. The Disney shipping service inputted her address incorrectly (in fact I think she says they put in a completely different address altogether), so her droid was lost. Once again she reached out to Disney customer support to find out what she could do about this expensive item she had purchased, only to be told that they couldn't do anything to help her.

In both cases, Jenny took to twitter to post about how Disney was refusing to a.) issue her a refund for a service she paid for but never received, and b.) help her receive an item she'd paid for but never received. Both times, Disney reached out immediately, issued her the refund, and overnighted her lost item. Jenny correctly identifies that they only did this because she's an influencer with a large twitter following, and has this to say in the video:

"They didn't even ask for my phone number. Like someone at Disney just did the legwork to go into the database, look up my booking info, find my phone number and then call me within a day of the tweet going out. And the person who called me was really nice, and I'm thankful he cared to resolve it. BUT, I just always feel very cynical when I try to resolve issues through the appropriate channels available to all customers and nobody will help me until they find out I'm an 'influencer.' I spoke with several other guests who got [the photo taking service] and had the exact same problems as me, and they never got refunds." [x]

And

"But then after I tweeted about it on my twitter account with a lot of followers, Disney suddenly resolved it and they sent me a replacement. They actually overnighted it to me. And along with it they sent a lot of miscellaneous goodies which I really appreciated. So here again, I feel if this had happened to anyone without a lot of twitter followers, they would have had a significantly more frustrating experience." [x]

I feel that this post will probably read as giving Jenny kudos for doing the bare minimum. And I think that on some level, that's true. But it's true because nowadays, many influencers won't even do the bare minimum. They would have Disney immediately issue them a refund, or overnight the droid to them with the additional goodies, and then make posts gushing about how great Disney's customer service is, despite knowing full well that the (again for lack of a better term) average person who doesn't have a huge internet following would never receive that kind of support from Disney. Similarly with Evermore, most influencers would call ahead and flex their follower count to try to get a bespoke experience to then show on their channels. They wouldn't want the same experience everyone else gets. That won't generate good content, in their eyes, and besides, they're better than that. Don't you know who they are?

But Jenny, despite her follower counts, keeps it real. Yes, she appreciates that Disney did give her the deserved refund and did send her the droid + gifts. But she also points out, both times, that if she'd been a person without a large twitter following, they would not have done that, and people in the exact same position she was with the photo service didn't get their deserved refunds. With Evermore, she didn't call ahead because she DOES want the same experience everyone else gets. She wants to be able to give a genuine review. Whether that review is positive or negative is dependent on the business itself.

Again, this probably seems like giving Jenny kudos for the bare minimum of decency. And I agree that on some level it is. But I also think that, in today's day and age, we really don't get that with a lot of influencers, who are in it for the sponsorship money (and who get their egos way inflated), and so it's nice to have a reviewer / theme park influencer who is honest with her opinions, and who recognizes that yeah, Disney did give her special treatment, but that it shouldn't have been special treatment, that they should be helping all of their guests like this, through the normal channels that she tried using, and they are a shit company for not doing that.

I just really appreciate Jenny.

#jenny nicholson

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