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#AI chatbot user experience
aichatgpt · 2 years
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The video showcases how AI chat GPT technology can help your online business in a number of ways. Some of the benefits of using this technology include improved customer service and satisfaction, enhanced data-driven insights, increased cost savings, and higher efficiency. Additionally, the video explains the advantages of using AI chat GPT compared to traditional methods, such as the ability to generate automated responses to customer inquiries in real-time. Finally, the video provides tips for implementing and optimizing AI chat GPT in your online business, such as coding examples and best practices for getting the most out of this technology.
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chelsisharma · 5 hours
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Discover how chatbots are transforming customer support for e-commerce websites. Learn how AI-powered bots enhance user experience, boost sales, and streamline service
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theseoblogspace · 19 days
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Mastering Chatbots for Small Businesses
Are you tired of handling many customer questions and missing out on leads? What if you could have a virtual assistant that never sleeps, never gets distracted, and is always ready to help your customers? Welcome to the world of chatbots. They’re a technology that can change how your small business works. In this article, we’ll look at how chatbots can help you. As a smart small business owner in…
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arunsinghsucces · 3 months
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Open 24/7 Customer Support with ChatGPT ChatBot API Integration on Your Website.
In today's digital world, businesses need to engage visitors and provide quick, efficient customer support. One powerful tool to achieve this is integrating the ChatGPT ChatBot API into your website. Here's why and how to get started.
What is ChatGPT ChatBot API?
ChatGPT ChatBot API leverages advanced AI technology to create a conversational interface on your website. It helps in automating responses to customer inquiries, offering support, and providing a personalized user experience.
Benefits of Integrating ChatGPT ChatBot API
24/7 Customer Support: Your website can provide round-the-clock assistance to visitors, answering common questions and resolving issues instantly.
Enhanced User Experience: Chatbots engage users with personalized interactions, making their experience on your site more enjoyable and efficient.
Increased Efficiency: Automating responses saves time for your support team, allowing them to focus on more complex issues.
Boosted Engagement: Interactive chatbots keep visitors engaged, increasing the likelihood of conversions and sales.
How to Integrate ChatGPT ChatBot API
Integrating ChatGPT ChatBot API into your website is straightforward:
-Sign Up for API Access: Start by signing up for the ChatGPT ChatBot API on the provider's website.
-Generate API Key: Once you have access, generate your unique API key. This key will be used to authenticate your chatbot.
-Install the API: Add the API to your website's code. This typically involves copying a few lines of code into your site's backend.
Customize the Chatbot: Customize the chatbot's responses to suit your business needs. You can set predefined responses for common queries and customize the chatbot’s appearance.
Test and Launch: Before going live, thoroughly test the chatbot to ensure it functions correctly. Once satisfied, launch it on your site.
Conclusion Integrating ChatGPT ChatBot API into your website can transform how you interact with your customers, providing seamless support and enhancing user engagement. Start today and watch your business thrive with the power of AI-driven conversations.
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vinnovatetechnologies · 11 months
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In today's digital age, businesses are constantly seeking innovative ways to enhance customer service, streamline operations, and drive growth. One technology that has emerged as a game-changer in achieving these goals is the chatbot. Chatbots, powered by artificial intelligence (AI), are revolutionizing the way companies interact with customers and manage internal processes. In this blog post, we'll explore how to leverage chatbots for business growth.
https://www.vinnovatetechnologies.com/blog_details.php?id=63&category=Chatbot+&title=How+to+Leverage+Chatbots+for+Business+Growth&sub_title=How+to+Leverage+Chatbots+for+Business+Growth&date=18+Oct
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innonurse · 1 year
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Medicomp Systems achieves a significant healthcare documentation and interoperability achievement by establishing 10 million terminology mappings
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- By InnoNurse Staff -
Medicomp Systems, a physician-focused company which specializes in diagnostically connected patient data solutions, unveiled today its achievement of directly mapping over 10 million clinical codes and concepts within its MEDCIN clinical relevancy engine.
Read more at Medicomp Systems/PRNewswire
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Other recent news and insights
SmartBot360, a HIPAA-compliant chatbot company, merges with KLaunch, a Subsidiary of Kerauno (KLaunch/PRNewswire)
Promova introduces a novel capability designed to assist individuals with dyslexia in acquiring proficiency in a foreign language (TechCrunch)
Drawing inspiration from consumer-oriented technology, Providence introduces Praia Health, a startup aimed at revitalizing patient interaction (Fierce Healthcare)
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filehulk · 1 year
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Limitations and Challenges of ChatGPT: Understanding the Boundaries of AI Language Models
ChatGPT, an AI language model developed by OpenAI, has gained significant attention for its ability to generate human-like responses in conversational settings. However, like any other technology, ChatGPT has its limitations and challenges. Understanding these boundaries is crucial for users, developers, and researchers to effectively utilize and responsibly deploy AI language models. In this…
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marketxcel · 1 year
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Chatbots: Your New Best Friend Forever (#BFF)?
Discover the fascinating world of chatbots and how they're transforming the way we interact online. Explore their capabilities, benefits, and potential as your new digital confidant. Find out if chatbots could be your ultimate BFF and unlock a whole new level of personalized and efficient communication.
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@staff, did you all know this was happening? And if so, wtf? I hope they did it without y'all's permission. And if they did, SUE THEM. This sort of experimentation ON HUMANS has actual ETHICAL & SCIENTIFIC PROTOCOLS THAT MUST BE MET before anybody talks to ANY human, let alone one in crisis, let alone a CHILD in crisis.
TL;DR - Amoral and unethical 'mental health nonprofit' KOKO's algorithm has been trawling Tumblr and other sites for human beings in crisis and directing them to their site, which is NOT a human mental health professional, but IS a fucking AI CHATBOT. They are NOT telling people that's what's happening nor are they giving people in need a way to opt out (I may have misread that bit, for much more accurate info, read the article).
We need to be able to trust the online healthcare organizations we interact with. This is proof maybe we need to be much more careful. Though how one does that when one is in crisis is beyond me. That's when we are most easily preyed upon and i'm not happy with this crap.
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pampermama · 1 year
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Revolutionize Your Online Growth with These 8 Cutting-Edge AI-Powered Websites
Artificial intelligence (AI) has become a buzzword in the tech industry, and it’s no surprise that it’s also making its way into website development. AI-powered websites can help businesses increase their online growth and optimize their user experience. In this article, we’ll explore 8 new websites powered by AI that can do just that. The Grid The Grid is an AI-powered website builder that…
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Smart AI Chatbots understands customers' language and expressions and has real-time solving power with accurate answers. Explore its benefits and limitations.
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I read this week that Instagram is pushing “overtly sexual adult videos” to young users. For a Wall Street Journal investigation, journalists created accounts that could belong to children, following young gymnasts, cheerleaders and influencers. The test accounts were soon served sexual and disturbing content on Instagram Reels, alongside ads for dating apps, livestream platforms with “adult nudity” and AI chatbots “built for cybersex”. Some were next to ads for kids’ brands like Disney.
This is something I’ve been trying to get across to parents about social media. The problem is not just porn sites. They are of course a massive concern. Kids as young as nine are addicted. The average age to discover porn is now 13, for boys and girls. And many in my generation are now realising just how much being raised on porn affected them, believing it “destroyed their brain” and distorted their view of sex.
But the problem is bigger than that. Porn is everywhere now. TikTok is serving up sex videos to minors and promoting sites like OnlyFans. The gaming platform Twitch is exposing kids to explicit live-streams. Ads for “AI sex workers” are all over Instagram, some featuring kids’ TV characters like SpongeBob and the Cookie Monster. And there’s also this sort of “soft-porn” now that pervades everything. Pretty much every category of content that kids could stumble across, from beauty trends to TikTok dances to fitness pages, is now pornified or sexualised in some way for clicks.
I think this does a lot of damage to Gen Z. I think it desensitises us to sex. I think it can ruin relationships. But beyond that, I also believe a major problem with everything being pornified is the pressure it puts on young girls to pornify themselves. To fit the sex doll beauty standard; to seek validation through self-sexualisation, and potentially monetise all this like the influencers they’re inundated with.
Which, of course, puts girls at risk of predators. Predators who are all over TikTok, Instagram and Snapchat. Predators whose algorithms helpfully deliver them more content of minors and steer them towards kids’ profiles. Predators who are taking TikToks of underage girls and putting them on platforms like Pornhub.
And this is even more terrifying because adolescent girls are especially vulnerable today. They are vulnerable anyway at that age—but today they have far less life experience than previous generations of girls did. They are extremely insecure and anxious, and much less resilient. Combine this with the fact that they are now more easily exposed to predatory men than ever before in history, and served to strangers by algorithms. And another thing: girls are also able to look way older now. They have AI editing apps to sexualise themselves. TikTok filters to pornify their bodies. And access to every kind of make-up and hair and fashion tutorial you can think of to look sexier and more mature. I don’t think enough parents realise how dangerous this situation is.
Which is why I find it so frustrating to see some progressives downplay the dangers of all this. Those that dismiss anyone concerned about the pornification of everything as a stuffy conservative. And somehow can’t see how the continual loosening of sexual norms might actually empower predatory men, and put pressure on vulnerable girls? That seems delusional to me.
Let’s just say I have little patience for those on the left who loudly celebrate women sexualising themselves online, selling it as fun, feminist and risk-free, but are then horrified to hear about 12 year-olds doing the same thing. C’mon. No wonder they want to.
But I also find it frustrating to see some on the right approach this with what seems like a complete lack of compassion. I don’t think it helps to relentlessly ridicule and blame young women for sexualising themselves online. I don’t think it’s fair either. We can’t give girls Instagram at 12 and then be surprised when as young women they base their self-worth on the approval of strangers. We can’t inundate kids with sexual content all the time and be shocked when they don’t see sex as sacred, or think sex work is just work! We can’t give them platforms as pre-teens where they are rewarded for sexualising themselves and presenting themselves like products and then shame them for starting an OnlyFans. We can’t expose them to online worlds where everything is sexualised and then be confused why some of Gen Z see their sexuality as their entire identity.
And again, on top of these platforms, girls are growing up in a culture that celebrates all of this. They are being raised to believe that they must be liberated from every restraint around sex and relationships to be free and happy, and many have never heard any different. Celebrities encourage them to be a slut, get naked, make/watch porn and make money! Mainstream magazines teach them how to up their nude selfie game! Influencers tell millions of young followers to start an OnlyFans, and pretend it’s about empowering young girls to do whatever they want with their bodies! I can’t say this enough: their world is one where the commodification and sexualisation the self is so normalised. It’s heartbreaking. And cruel that anyone celebrates it.
So sure, young women make their own choices. But when we have children sexualising themselves online, when girls as young as 13 are using fake IDs to post explicit content on OnlyFans, when a third of those selling nudes on Twitter are under the age of 18, I think it’s safe to say we are failing them from an early age.
I guess what I’m trying to get across is this: it’s tough for girls right now. It’s tough to be twelve and anxious and feel unattractive and this is how everyone else is getting attention. It’s tough to constantly compare yourself to the hyper-sexualised influencers that the boys you’re interested in are liking and following and thinking you have to compete. It’s tough to feel like the choice is sexualise yourself or nobody will notice you. The sad reality is we live in a superficial, pornified culture that rewards this stuff, and in many ways punishes you if you’re modest and sensitive and reserved, and a lot of girls are just trying to keep up with it.
We need serious cultural change. We need to wake up to how insane this all is, how utterly mental it is that we allow young girls anywhere near social media, and how we’ve let the liberalising of sexual mores escalate to the point where pre-teens are posing like porn stars and are lied to that it’s liberation. And where we need to start is with an absolute refusal from parents to let their kids on these platforms.
So please. If the relentless social comparison and obliteration of their attention span and confusion about their identity wasn’t enough, this has to be. Don’t let your daughters on social media.
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toadtoru · 8 days
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HOW TO INTERACT WITH WRITERS AND ARTISTS: A GUIDE
Hello! We all know that there is a steady decline in interactions and reblogs in fandom and I think a lot of new readers are very nervous to interact with artists on here. So as a somewhat seasoned Tumblr user, I figured I’d make a little guide for those who might feel they need it. :D
Disclaimer: This is by no means a rulebook or a demand. I am not forcing you to do any of these things. This is simply meant to be helpful towards those who might be new to the app or are nervous about interacting with people. Also: Since I write fanfiction, most of these examples are gonna be rooted in fanfiction. However, this can be applied to any other form of art on here as well!
FIRST OF ALL:
Customize your blog. A lot of people think blank blogs are bots. It doesn’t have to be a big thing but go on Pinterest, and find a cute profile pic. Choose a cool colour. Give your blog some personality.
It is completely fine and normal to want to remain anonymous on here. If you want you can choose a cool pseudonym (Alba is not my real name and I know for a fact that most of my mutuals’ “names” are pseudonyms.) but your blog can also just remain nameless.
If you are going to interact with NSFW fics and art I highly recommend putting your age in your bio. A lot of NSFW artists are not comfortable interacting with minors and ageless blogs and will block you if you don’t have your age somewhere.
It’s important to remember that writers and artists love interactions! We are here because we love a certain media and want to talk about it.
Secondly, Tumblr is not Instagram or TikTok. There are no “tumblr influencers”. Most of us are just normal people who do this as a hobby.
While it’s completely okay and normal to look up to someone or admire someone’s work, try not to put people on pedestals.
Lastly, fan fiction and art do not have a time limit. It doesn’t matter if it was posted yesterday, a year ago or ten years ago. It cannot expire. The love you feel for it now is just as valid as the love someone felt for it ten years ago. So please do not hesitate to interact with art just because it was posted a while ago.
THE BIG NO-NO’S:
“Part two?” It’s fair that you’re excited about a fic and want to read more, but simply just asking for part two without saying anything else can make a writer feel bad. We are not robots or content machines.
“X is stupid” “Your characterization is bad” “X wouldn’t do this” It’s okay to not like someone’s fic or art but commenting that it is bad or that you don’t agree is not okay. If you don’t like a fic you click off. If you don’t like someone’s takes or posts, you block them. You are responsible for curating your own online experience. Block what annoys you and move on.
Hate anons. I feel like I shouldn’t have to say this, but people still do it so I’m gonna say it anyway. Don’t send hate anon to people’s inboxes.
Don’t demand things. “When is the next part coming out?” “You promised you’d post” etc. Life happens. Most of us have school or jobs or both.
Use Character AI, Chatbot, etc. Do not use AI. Do not put other people’s art into AI machines without their permission or knowledge. AI steals people’s writing and art. Do not use it to finish unfinished fics for you, do not use it to get a part two, do not use it.
Do not repost* art without permission. Do not repost art on other platforms. Do not post people’s fics on Wattpad or other platforms without permission. Do not post artists’ art on Pinterest or TikTok without permission. Do not translate writers’ fics without permission.
*Note: reposts and reblogs are not the same. A reblog is when you press the 🔁 button at the bottom of a post. This is encouraged. Reposts are when you make your own post with the stolen art.
SO WHAT CAN YOU DO?
Reblogs. Reblogs, reblogs, reblogs. Reblogs. I cannot stress this enough. Tumblr’ algorithm sucks and sometimes posts don’t show up in tags. When you reblog someone's art you help more people see it!
Also, reblogs do not only help the artist but it also helps you! You can create a tag system on your account so you easily can find works you liked again. It’s much easier to find reblogged works than it is to go through your 300 liked posts. (Also if an artist deactivates you will still have the post instead of it disappearing.)
Comment on people’s art! Tell them what you liked! I promise you it will make their day!
Ask questions! Did you notice a specific choice the artist made that you found interesting? Is there something that intrigued you or you want to know more about?
BUT I DON’T KNOW WHAT TO SAY?
It’s important to remember that your support does not have to be some profound intellectual conversation. This is Tumblr, we’re all just having fun.
“I loved this!” “Your writing is amazing!” “This art is so pretty!” “The way you draw/characterize X character is cool!”
What did the art make you feel? “This made me happy” “This made me sad” Your emotions about the piece do not have to be positive. If someone wrote a 6k fic about the SatoSugu breakup then their goal probably wasn’t to make you feel joyous. Tell them how you feel! It will make them happy to know that their art evoked emotions in you.
Predictions! Did you catch some foreshadowing? What do you think happens in the next chapter? It's super fun as a writer to read what people think is going to happen!
Okay, folks. I think that’s all I have for you. Remember that we’re all just here to have fun. We want to interact with you. Reblog and comment on the fics you like! Send your thoughts to people’s inboxes! Once you get over that initial fear, I promise you, it becomes so much more fun. Fandom is supposed to be fun.
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blue-ten · 4 months
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Windows 11 and the Last Straw
Bit of a rant coming up. TL;DR I'm tired of Microsoft, so I'm moving to Linux. After Microsoft's announcement of "Recall" and their plans to further push Copilot as some kind of defining feature of the OS, I'm finally done. I feel like that frog in the boiling water analogy, but I'm noticing the bubbles starting to form and it's time to hop out.
The corporate tech sector recently has been such a disaster full of blind bandwagon hopping (NFTs, ethically dubious "AI" datasets trained on artwork scraped off the net, and creative apps trying to incorporate features that feed off of those datasets). Each and every time it feels like insult to injury toward the arts in general. The out of touch CEOs and tech billionaires behind all this don't understand art, they don't value art, and they never will.
Thankfully, I have a choice. I don't have to let Microsoft feature-creep corporate spyware into my PC. I don't have to let them waste space and CPU cycles on a glorified chatbot that wants me to press the "make art" button. I'm moving to Linux, and I've been inadvertently prepping myself to do it for over a decade now.
I like testing out software: operating systems, web apps, anything really, but especially art programs. Over the years, the open-source community has passionately and tirelessly developed projects like Krita, Inkscape, and Blender into powerhouses that can actually compete in their spaces. All for free, for artists who just want to make things. These are people, real human beings, that care about art and creativity. And every step of the way while Microsoft et al began rotting from the inside, FOSS flourished and only got better. They've more than earned trust from me.
I'm not announcing my move to Linux just to be dramatic and stick it to the man (although it does feel cathartic, haha). I'm going to be using Krita, Inkscape, GIMP, and Blender for all my art once I make the leap, and I'm going to share my experiences here! Maybe it'll help other artists in the long run! I'm honestly excited about it. I worked on the most recent page of Everblue entirely in Krita, and it was a dream how well it worked for me.
Addendum: I'm aware that Microsoft says things like, "Copilot is optional," "Recall is offline, it doesn't upload or harvest your data," "You can turn all these things off." Uh-huh. All that is only true until it isn't. One day Microsoft will take the user's choice away like they've done so many times before. Fool me once, etc.
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the-sleepy-archivist · 7 months
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Blocking Ads on Mobile Devices
Blocking ads on our phones is way harder than it should be so I figured I'd make some recommendations. These are not the only options out there, just the ones that I know and use.
Please note that browser-level and system-level adblocking are complementary; you'll have the best experience if you use both of them together as they each block different things in different places. If you want a basic idea of how effective your combined adblocking setup is, you can visit this website in your mobile browser.
Lastly, there is some additional advice/info under the readmore if you're curious (EDIT: updated June 2024 to add info about sideloading altered versions of social media apps that don't contain ads on Android and iOS).
Android
Browser-Level
uBlock Origin (for Firefox)
System-Level (works in all apps, not just browsers)
AdGuard
Blokada 5 (completely free version) OR Blokada 6 (has some newer features but they require a subscription)
iPhone/iPad
Browser-Level
AdGuard (Safari extension; free for basic browser-level blocking, requires a subscription for custom filters)
System-Level (works in all apps, not just browsers)
AdGuard (requires subscription for system-level blocking)
AdGuard DNS only (this is free and does not require the AdGuard app, BUT I would only recommend it for advanced users, as you can't easily turn it off like you can with the app. Credit to this Reddit thread for the DNS profile)
Some additional info: browser-level blocking is a browser addon or extension, like you might be used to from a desktop computer. This inspects the HTML code returned by websites and searches for patterns that identify the presence of an ad or other annoyance (popup videos, cookie agreements, etc.). System-level blocking is almost always DNS-based. Basically whenever an app asks your phone's OS to make a connection to a website that is known for serving ads, the system-level blocker replies "sorry, I don't know her 🤷‍♂️💅" and the ad doesn't get downloaded. This works in most places, not just a browser, but be warned that it might make your battery drain a little faster depending on the app/setup.
Each of those types of blocking has strengths and weaknesses. System-level DNS blocking blocks ads in all apps, but companies that own advertising networks AND the websites those ads are served on can combine their services into the same domain to render DNS blocking useless; you can’t block ads served by Facebook/Meta domains without also blocking all of Facebook and Instagram as well because they made sure their ads are served from the same domain as all the user posts you actually want to see. Similarly, browser-level blocking can recognize ads by appearance and content, regardless of what domain they’re served from, so it can block them on Instagram and Facebook. However, it needs to be able to inspect the content being loaded in order to look for ads, and there’s no way to do that in non-browser apps. That’s why using both together will get you the best results.
These limitations do mean that you can’t block ads in the Facebook or Instagram apps, unfortunately, only in the website versions of them visited in your browser. It also means ads served by meta’s/facebook’s ad network in other apps can’t be blocked either (unless you're one of the rare beasts who doesn't use facebook or instagram or threads, in which case feel free to blacklist all Meta/FB domains and watch your ads disappear 😍; I'm jealous and in awe of you lol).
One note: some apps may behave unpredictably when they can't download ads. For example, the Tumblr app has big black spaces where the ads are, and sometimes those spaces collapse as you scroll past them and it messes up scrolling for a few seconds (UPDATE: looks like the scrolling issue may have actually been a Tumblr bug that they have now fixed, at least on iOS). Still way less annoying than getting ads for Draco Malfoy seduction roleplay AI chatbots imo though. And honestly *most* apps handle this fairly gracefully, like a mobile game I play just throws error messages like "ad is not ready" and then continues like normal.
One final note: on Android, you may actually be able to find hacked versions of Meta’s apps that have the ad frameworks removed. In some cases they are a little janky (unsurprisingly, apps don’t always take kindly to having some of their innards ripped out by a third-party), and they are often out of date. BUT in return you get an Instagram app with no ads whatsoever, and some of them even add additional features like buttons for saving IG videos and photos to your phone. However, use these apps at your own risk, as there is functionally no way to validate the code that the third-parties have added or removed from the app. Example altered IG app (I have not vetted this altered app, it's just a popular option): link.
It is technically possible to install altered apps on iOS as well, but Apple makes it much, much harder to do (unless you are jailbroken, which is a whole different ballgame). I'm not going to cover sideloading or jailbreaking here because even I as a very techy person eventually grew tired of messing with it or having to pay for it. If you're interested you can read more about the different ways to do sideloading on iOS here.
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mariacallous · 4 months
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Let’s say you just searched Google to learn more about this new AI Overview feature that everyone’s talking about. If your query triggers an AI Overview—and not every query will—then you might see an AI-generated summary of this very article at the top of your results. These new AI Overviews in Google Search present users with AI-generated answers to queries that are culled from information on the web, and they’re presented in a way that gives you the answer you seek without ever requiring you to click on a web link or even learn the names of the publications that the AI used as sources.
Google has already released a nascent version of AI Overviews within something called the Search Generative Experience, but it was only available to users who opted in. However, at the company’s I/O developer conference this week, Google announced that the newly renamed AI Overviews is now receiving a wider launch; everyone in the US who uses Google to search the web or ask a question will now see AI Overviews at the top of their results—again, if their question can be answered by a summary.
Can I Turn Off AI Overviews?
What if you’d rather just see web links? Unfortunately, AI Overviews are baked into the default search results page now. You can’t opt out of seeing them in your results. While there’s no way to fully disable AI Overviews for your Google account, there are a couple of methods you can use to get a search results page filled with web links.
First, there's the manual method of selecting a special filtered view after each individual query. After landing on the search result page topped with the AI Overview, click on the More tab—it should now appear among other filter options like Images, Videos, Shopping—and click Web. You’ll see a results page just showing links to actual websites.
Second, you can install a browser extension that automatically forces this web-only view of the search results page. Developers have been hard at work since I/O; there are already options available for Chrome and Vivaldi, as well as add-ons for Firefox. Other browsers will likely get extensions soon.
What's in an AI Overview?
When can you expect your query to trigger an AI-generated summary of the results? “AI Overviews appear for complex queries,” says Mallory De Leon, a Google spokesperson. “You'll find AI Overviews in your Google Search results when our systems determine that generative AI can be especially helpful–for example, when you want to quickly understand information from a range of sources.” During my initial tests, it felt like the AI Overviews popped up almost at random for queries, and the summaries appeared for simple questions as well as more complicated asks.
According to De Leon, the AI Overview is powered by a customized version of Google’s Gemini model that’s supplemented with aspects of the company’s Search system, like the Knowledge Graph that has billions of general facts.
One of my core hesitations about this feature as it rolls out is the continued potential for AI hallucinations, more commonly known as lies. When you interact with Google’s Gemini chatbot, a disclaimer at the bottom reads: “Gemini may display inaccurate info, including about people, so double-check its responses.” There’s no such disclaimer added to the bottom of the AI Overview, which often simply reads, “Generative AI is experimental.”
When asked why there’s no mention of potential hallucinations for AI Overviews, De Leon emphasizes that Google wants to still offer high-quality search results and mentions that the company did adversarial red-teaming tests to uncover potential weak points for the feature.
“This implementation of generative AI is rooted in Search’s core quality and safety systems, with built-in guardrails to prevent low-quality or harmful information from surfacing,” she says. “AI Overviews are designed to highlight information that can be easily verified by the supporting information that we surface.”
Knowing this, you might still want to click through the webpage links to double-check that the information is actually correct. Though it’s hard to imagine many users, who are often looking for quick answers, will spend extra time reading over the source material for Google’s AI-generated answer.
Liz Reid, Google’s head of Search, recently told my colleague Lauren Goode that AI Overviews are expected to arrive for countries outside of the United States before the end of 2024, so over a billion people will likely soon encounter this new feature. As someone whose job relies on readers actually clicking links and spending time reading the articles, of course I’m apprehensive about this change—and I’m not alone.
Beyond concerns from publishers, it also remains unclear what additional impacts might trickle down to users from Google’s AI Overviews. Yes, OpenAI’s ChatGPT and other AI tools are quite popular in Silicon Valley tech circles, but this feature will likely expose billions of people, who have never used a chatbot before, to AI-generated text. Even though AI Overviews are designed to save you time, they might lead to less trustworthy results.
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